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AFK - Working With Disability, London (Hybrid)
£32,000 per year
Posted 3 days ago Quick Apply
Scope, Wakefield (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
Posted 1 week ago
Scope, New Milton (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Scope, Southampton (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Scope, Tonbridge, Kent (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Closing in 7 days
Scope, Surbiton (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
Posted 1 week ago
Closing in 7 days
Scope, Stamford Hill (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Closing in 3 days
Scope, Scarborough (On-site)
Starting full-time salary £23,119.20 per year, salary will rise to £23,465.98 at developing level and also rise at experienced level
Posted 1 week ago
Closing today at 23:59
Scope, Bognor Regis (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
Posted 2 weeks ago
Closing today at 23:59
Scope, Littlehampton (On-site)
Starting full-time salary £21,840 per annum, pro rata for part time, rising to £22,167.60 on passing the probation period.
Posted 2 weeks ago
Closing in 3 days
MyVision Oxfordshire, Multiple Locations (Hybrid)
23-28k
Posted 3 weeks ago Quick Apply
Closing today at 23:59
RNID, Multiple Locations (Hybrid)
£24,960 pa plus excellent benefits
Posted 3 weeks ago
Page 1 of 1
Salford, Greater Manchester (Hybrid)
£70,000 per year
Full-time
Permanent
Job description

The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth and turning this into a future significant income stream for the charity.

The role

Develop and drive the implementation of an eCommerce strategy.

Commission and drive a programme to garner customer insights across all channels.

Collaborate with the Head of Retail Shops to connect Scope’s online and brick and mortar propositions.

Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity.

Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience.

Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit.

About you

You will be an experienced eCommerce leader. And already at a head of level in your current role.

You will have extensive experience of leading large, diverse teams, through a period of growth or change. Strong communication and collaboration skills are critical in this role.

You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please go to the Scope website for further information and the skills and responsibilities required for this role.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme. 

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you prefer information in a different format, such as large print or Braille, please go to our website for further information.

Find out more about asking for adjustments at interview.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

  • 35 days annual leave in Retail
  • 27 days plus Bank Holidays in other roles
  • Flexible working (where we can)
  • Company pension
  • Excellent training and career development
  • Strong colleague networks across disability, race and LGBTQ+
  • Discounted gym membership, cycle to work scheme and much more.

Who are we at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

Posted on: 26 April 2024
Closing date: 26 May 2024 at 23:59
Job ref: REQ003176
Tags: Finance,Senior Management,Training,Marketing,Project Management,Business Development,Retail,Operations,Digital