Jobs for the Housing and Homelessness sector

Salary: £42,919 per annum, plus up to 5% Performance Related bonus

Contract: Full-time, permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have a great opportunity for someone with a good track record of assisting and supporting construction project management to support our Special Projects Manager with the development, management and control of major remedial works projects, with a strong focus on both internal and external fire safety, as well as other latent defects.

You will also provide Newlon and its residents with a cost effective, high quality, customer focused major defects rectification programme, providing end-to-end project management, from initial investigations right through to potential Court action to recover financial losses.

Taking the lead in resident liaison work, you will also develop trust by building and maintaining relationships with residents affected by the Special Projects work streams and ensure they are proactively kept informed about planned work.

You’ll already have a significant background of supporting the management of large programme and project delivery, often working on multiple projects at the same time. This will include supporting the management of consultants, contractors and solicitors.

In addition, you’ll have considerable diary management, report writing and performance reporting skills, combined with substantial working knowledge of resident liaison work on large scale, complex refurbishment projects, developing and managing programmes of resident involvement and engagement, as well as database management.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Closing date: 23:59 on Sunday 11 January 2026.

Interviews will be held at the Newlon Head Office on Monday 19 January 2026.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.

Job Title: Innovation and Practice Manager – Youth Homelessness

Contract: Permanent, Full-Time
Salary: £37,221 – £41,741
Location: London
Closing Date: Monday 5th January 2026
Interviews: w/c 12th January 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Innovation and Practice Manager to join our Services team.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills so they can move into education, training and employment. Our ambition is to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

This is an exciting new role focused on developing, testing and embedding innovative and best-practice approaches to ending youth homelessness.

You’ll work across Centrepoint and with external partners to coordinate innovation activity, develop replicable service models, influence practice nationally, and ensure that learning is captured, evaluated and shared widely. A strong emphasis of the role is co-production, ensuring young people and frontline practitioners shape everything we do.

Centrepoint operates a hybrid working model

The requirement is a minimum of 50% of your working week in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for part-time or compressed hours contracts.

What you’ll be doing

• Programme managing Centrepoint’s work to develop a replicable model to end youth homelessness across local authority areas
• Coordinating innovation activity across services and partner organisations to ensure consistency, oversight and learning
• Keeping abreast of best practice in youth homelessness in the UK and internationally
• Developing best-practice tools and resources for commissioners and practitioners
• Engaging and influencing local, regional and national partners to improve service delivery
• Supporting evaluation, learning and dissemination of innovation outcomes
• Ensuring meaningful co-production with young people and professionals with lived experience

What we’d be looking for from you…

• Experience delivering, commissioning or managing services within a housing, homelessness or social care context
• Strong understanding of the issues affecting young people at risk of homelessness
• Experience coordinating projects or programmes involving multiple stakeholders
• Excellent communication skills, with the ability to influence at senior levels
• Strong written skills, including producing reports and materials for external audiences
• A genuine commitment to reducing youth homelessness and amplifying young people’s voices

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent learning and development opportunities, and a wide range of benefits including:

• 25 days annual leave per year, rising to 27 with service
• Healthcare cash plan (including dental, optical and therapies)
• Private medical insurance
• Income protection
• Employer pension contribution of 5%
• Cycle to Work scheme
• Interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within our organisation. We welcome applications from all backgrounds, including those with lived experience of homelessness.

Don’t miss out on this fantastic opportunity to join Centrepoint as an Innovation and Practice Manager – click ‘Apply’ now!

Are you looking for a role where you can develop your HR experience while working for a leading charity?

This post is offered as a fixed term contract until March 2027.

We have an exciting opportunity for someone to join us in the role of People Advisor to play a key role in delivering outstanding HR services across the organisation. The St Mungo’s People, Culture and Inclusion team are looking to achieve a number of ambitious and compelling goals which will have a real impact on colleagues across the organisation. 

You will be joining an enthusiastic team of People Advisors and Business Partners, working with managers across the organisation to provide advice on a broad range of employee relations issues, and generalist HR queries. Key responsibilities in this varied role will include:

• Overseeing a caseload of high, and low risk ER cases within designated regions of the organisation, providing advice and coaching to managers throughout the case management process.
• Providing ongoing advice and guidance to managers, to support them in managing their people well and delivering an effective service. 
• Ensuring a high quality, responsive, reliable and proactive service is provided to internal customers.
• Developing your own knowledge and experience in ER and HR advice services. We pride ourselves on supporting personal development and career progression across the team.
• Undertaking HR projects to improve the quality of the service in line with organisational objectives.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

If you are an experienced HR Advisor looking for a new challenge, then this People Advisor role is a great opportunity for you to get involved with a fantastic organisation that works tirelessly to ensure that everyone has a place to call home and can fulfil their hopes and ambitions. If you can demonstrate the below, we encourage you to apply.

• Experience of providing advice on employee relations matters within a generalist HR environment, including managing cases to resolution.
• Good time management and prioritisation skills with the ability to manage a busy caseload.
• Strong understanding of employment law, good management practice and stakeholder management.
• Be a qualified member of CIPD (Level 5 or 7) or have equivalent experience of working on HR issues.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 5 January 2026

Interview and assessments on: between 14-16 January 2026

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)

Salary: £30,660 p.a.

Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.

Closing date: 12pm; 23rd of January 2026

Interview dates: TBC

Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years). 

Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.

They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.

You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.

To apply, please send your CV and Cover Letter now.

Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.

Background to the role

The Choir with No Name (CWNN) run choirs for people affected by homelessness in London, Birmingham, Brighton, Sheffield, Liverpool, Cardiff and Coventry. Their mission is to support people to make friends, build their confidence and skills, improve well-being, and find their place in society. Each week they offer a rehearsal, and the members, volunteers and staff all sit down and eat with each other. In 2021 The Wallich joined in partnership with CWNN to launch a new choir in Cardiff.

This role is for an initial period of 4 months with the possibility of extension.  The CWNN Cardiff Choir Manager role will take on the administrative and pastoral side of the Cardiff choir.  Your job will be to lead a small team of volunteers to lead rehearsals on a Tuesday evening in Butetown alongside our Music Director. You will be also recruiting choir members and supporting them to feel welcome in the choir, build confidence, and signpost them to services when needed. You will also manage small projects and event manage gigs and promotional outreach workshops working closely with our Cardiff Choir Director and other CWNN and Wallich staff. Direct line management will come from the Head of Programmes at Choir with No Name with additional support from The Head of Service Innovation & Enhancement at The Wallich.

Job Description

Member recruitment and liaison

a) Lead on recruiting choir members, ensuring that the opportunity to attend choir is available to as many potential members as possible and oversee a rota for our volunteer shuttling initiative to and from rehearsals.

b) Be the first point of contact for potential and existing choir members.

c) Occasionally signposting or referring members to specialist services and act as Safeguarding lead for the choir (training and support provided).

d) Enable and support choir members to take an active role in their choir e.g. taking-up volunteer roles within rehearsal.

Rehearsal and Volunteer Management 

a) Lead on all aspects of running a smooth rehearsal (except the musical bits!)

b) Line manage Cardiff volunteers.

c) Support the training and induction of volunteers.

d) Be responsible for the health and safety and food hygiene at choir rehearsals and events.

Gigs and workshops

a) Oversee the organisation gigs for the Cardiff choir alongside the Choir Director.

b) Arrange occasional outreach workshops (and community projects) within the homeless, mental health and other relevant communities and services.

Administration

a) Complete weekly registers and quantitative data and quarterly updates.

b) Follow operational policies and procedures.

c) Oversee the Cardiff choir budget and cashflow. 

d) Share updates on the choir to CWNN and The Wallich for social media.  

Person Specification

Essential

· Passion for the choir and its members’ potential.

· Commitment to the vision, mission, and values of CWNN and The Wallich.

· Ability to follow Wales safeguarding procedures and process.

· Able to lead small teams of volunteers and oversee the budget

· The ability to act calmly and decisively in emergencies, and to work positively with a diverse group of people.

· Highly motivated self-starter with initiative to make things happen.

· Organised and methodical

· Ability to keep accurate financial records.

· IT literate (Microsoft Office including Word and Excel)

· Compassion and respect for all members of society, including a commitment to equal opportunity.

Desirable

· Knowledge of the homelessness sector

· Knowledge of Psychologically Informed Environments and Trauma Informed Care models of support

· Good contacts and beneficial relationships within the voluntary sector, and the ability to build new ones.

· Excellent written communication skills

· Experience of managing events

· A sense of humour and a love of music

· Ability to communicate in Welsh.

In the interest of a non-biased approach to recruitment, all applications will be anonymised before they reach the selection panel.  We are not, at this stage, asking for information about your work experience or education, we are only seeking the answers to questions that will demonstrate the skills required to deliver the role. 

You can find the full job description and information about the application process on our website.

About the role

To lead and manage the day-to-day operations of Dacorum Foodbank, ensuring the effective delivery of emergency food support to individuals and families in crisis. The Foodbank Manager will oversee a team of staff and volunteers, manage suppliers, stock and logistics, and work collaboratively with supporters, internal teams, referral agencies and support services to provide holistic, person-centred support. You will support the team to manage ad hoc donations and potentially challenging situations with empathy and professionalism.

About you

· Leadership & Management:  We are looking for someone with proven supervisory experience, strong people management skills, and the ability to delegate effectively—ideally with some experience managing volunteers.

· Operations & Compliance: The role requires strong IT skills, organizational ability, and a solid understanding of Health & Safety, safeguarding, and data protection/GDPR.

· Community & Advocacy: A successful candidate will have a deep understanding of poverty and the welfare system, alongside the communication skills needed to build professional relationships and community partnerships.

· Values & Physicality: You should be a compassionate, adaptable problem-solver who is passionate about charity work and physically able to safely lift and move food parcels.

Benefits

· 25 days or equivalent annual leave

· Flexible working environment

· Medicash plan, including Virtual GP, some dental and optical cover

· Employee assistance programme - 24/7 mental health support helpline

· Professional development and training

· NEST pension scheme

 How to apply

Please read the full Job Description & Personal Specification.

Depaul UK is exclusively partnering with Robertson Bell in their search for a new Financial Controller to join their team on a permanent basis. Depaul UK is a national charity that delivers a wide range of support and housing services for young people and adults at risk of homelessness.

Reporting into the Executive Director of Finance & IT, this Financial Controller role at Depaul UK is a rare opportunity to take a pivotal leadership position in a fast-moving, high-impact charity. You will lead a busy finance team, embed a new finance system, and ensure robust financial controls, while gaining exposure to both the charity’s consolidated operations and its rapidly expanding housing subsidiary. This role offers exceptional potential for growth and a clear pathway into broader finance leadership.

The organisation:

Depaul UK has worked for 30 years to support people facing homelessness. Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with, and energise opportunities for employment, education, training and volunteering in the communities in which we work. Our service provision reaches from Newcastle to Greater Manchester to London - with plans to grow our business in response to increasing need. 

Homelessness is a complex and constantly evolving challenge. There is no ‘one-size fits all’ solution and Depaul UK believe no one should have to sleep in an unsafe place or be held back from achieving their potential. Each year, they support and empower thousands of young people to find a safe place to call home, a chance to thrive and a brighter future.

The key duties of the Financial Controller will be as follows:

• Lead on the preparation of year-end financial reporting across the group
• Support the preparation of Depaul UK Trustees report and lead on the annual statutory audit process
• Develop and maintain a full set of financial policies and procedures which support the charity to deliver its aims
• Review and streamline controls and processes, including greater automation/ integration with other business systems
• Act as a finance subject matter expert, providing accounting advice to the team and wider organisation
• Prepare monthly management accounts for Depaul Housing Services
• Ensure the interests of the function are represented at internal committees
• Supervise the processing of all financial transactions and payroll, ensuring adequate documentary support, correct coding and appropriate authorisation
• Ensure month end timetable is adhered to, making sure that all bank and control account reconciliations have been carried out
• Ensure all income and expenditure is appropriately analysed and restricted and designated funds are correctly accounted for

The successful candidate will have:

• A full, recognised accounting qualification, or be in the final stages
• Ideally, a background working in the charity or social housing sectors, but this is by no means essential
• Demonstrable experience working in a strong internal control environment and driving effective month and/or year-end routines
• The ability to lead and develop a high performing team
• Excellent relationship management skills, and the ability to work within a cross-functional Leadership Team to continuously improve the service

Candidates who are looking to make their first move from practice into industry are also strongly encouraged to apply!

This role can be based in either London, Manchester or Whitley Bay, with hybrid working policies in place, requiring only two days per week to be worked from the office, with the rest from home. Please note that salary differs by location:

• London: £64,282
• Manchester: £63,782
• Regional: £60,782

Applications are open until Sunday 18^th January, with first stage interviews due to take place the week commencing 26^th January. CVs will be under continuous review in advance of this date so please submit your application today to make sure you don’t miss out!

The Talent Set are delighted to partner with a prominent national charity on a fantastic Corporate Partnerships – New Business Lead position. This is a pivotal leadership role within the Relationship Fundraising team — one that blends strategy, innovation, and purpose.

About the Role

As the Corporate Partnerships - New Business Lead, you will:

• Lead and inspire a high-performing team of three to deliver transformational corporate partnerships.
• Develop and deliver a bold new business strategy to grow income.
• Identify, negotiate, and secure six- and seven-figure partnerships.
• Build a robust, strategically aligned pipeline of corporate prospects.
• Work collaboratively with Partnership Management, Philanthropy, Trusts, and Institutional teams to drive team culture and seamless partner experience.
• Contribute to organisational projects and innovations that attract new corporate funding and deliver measurable impact.

About You

You’re a confident leader with a track record of winning high-value corporate partnerships and driving growth through creativity and collaboration. You’ll bring:

• Proven experience in securing six and seven-figure corporate partnerships.
• Strong leadership and line management skills, with a passion for developing others.
• Exceptional stakeholder management and negotiation skills.
• Experience in setting and managing income and expenditure budgets.
• Outstanding communication, presentation, and financial reporting skills.

What’s on Offer

· Location: London (Hybrid)

· Salary: circa £55,000

· Contract: Permanent, 4 or 5 days/week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Please note with the upcoming Christmas season our repsonse time might be delayed.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.

At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers.

What you’ll do as an Apprentice Worker

Working as Client Support Apprentice Worker, you will complete practical work experience and academic learning, and work alongside colleagues, students and volunteers working together to empower clients, with a variety of needs in achieving personal goals.

• Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
• Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
• Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
• Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
• Complete on and off the job learning, shadowing and development opportunities.
• You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.

Where you’ll work

We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Camden in the following services:

Camden Shared Houses: A large service spreading across 6 properties and supporting over 40 clients with their needs around homelessness, substance use, mental and physical wellbeing. This service works closely with Camden Council, other accommodation providers in the Adult Pathway, CAPP nurses, and other local services to ensure clients receive holistic support and move towards independence.

North Camden Mental Health Accommodation Services: A mental health supported accommodation service supporting clients with high and low support. Generally, clients move to high support services from hospital and move on from there to low support and then into independent accommodation in the community. This service works closely with other providers within the Mental Health Pathway and community mental health teams.

What we’re looking for

We’re looking for self-motivated people who can bring their own lived experience of recovery or using services, and use it positively and appropriately to inspire and empower our clients on their journey.

• You will have great communication and listening skills, empathy, and a genuine desire to make a difference.
• You will have some experience through volunteering or working in a similar setting, basic admin and IT skills and a  proactive attitude towards learning.
• If this sounds like you, we encourage you to apply!

If you don’t think you meet all of the requirements, we would still love to hear from you. You can find more information about the scheme and our contact details on our website, why not get in touch with the team who can answer your questions. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on Monday 12 January 2026

Interview and assessments: between 27-29 January 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• A full-time, paid role (37.5 hours per week) for 18 months.
• A comprehensive training programme.
• A dedicated team to support and empower you.
• Excellent development and growth opportunities
• A diverse and inclusive workplace
• Great pay and other benefits

Operations Manager 

We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents.

Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands-on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

You will have experience in:

• Operational leadership and organisational management 
• Strategic planning and effective delivery 
• The ability to understand and deal with complex documents and solve problems
• Member support and engagement 
• Risk, compliance and governance 
• Financial and resource management 

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values-driven environment.  You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector.  The ability to lead teams, manage change, and build effective cross-functional working.  You will also have excellent organisational, communication, and stakeholder-engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values-driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 18 January 2026

Charisma vetting interviews to be completed by: 22 January 2026

Interview dates with The Almshouse Association: TBC

Benefits: 39 days annual leave (including bank holidays), company pension

Lead. Inspire. Serve. Transform Lives.

Are you a Christian leader with a heart for young people and a passion for community transformation?

Do you believe in the God-given value and potential of every person?

Are you ready to guide one of the country’s oldest and most trusted Christian youth movements into its next chapter?

YMCA North Staffordshire is seeking an exceptional Christian Chief Executive Officer to lead our mission, embody our values, and continue shaping a movement that is transforming the lives of thousands of young people and families.

With a proud 160-year history and an award-winning campus at the heart of Stoke-on-Trent, this is a rare opportunity to lead a charity that is deeply rooted in Christian faith, committed to radical inclusion, and driven by a vision where all young people can belong, contribute and thrive.

Our Christian Vision and Values

YMCA North Staffordshire is an inclusive Christian movement.

Our mission flows directly from our faith and is grounded in four core values:

PROTECT

We provide sanctuary and safety, ensuring every young person feels seen, valued, and respected.

HOPE

We see young people not through the lens of their past, but their God-given potential.

PERSEVERE

We walk with young people through challenges, setbacks, and breakthroughs.

TRUST

We act with integrity, accountability, and belief in the dignity of every human being.

Because these values are Christian in origin and practice, and because the CEO is the guardian of our mission, this role has a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian.

 About the Role

Reporting to the Board of Trustees, the CEO will lead an organisation of 130 staff, a £5m+ budget, and a £35m estate, helping strengthen community through youth development, education, housing, healthy living, and social responsibility.

The next CEO will:

• Provide strategic leadership to deliver the 2026–2029 Business Plan
• Champion youth voice and empowerment in all areas of work
• Sustain and grow financial strength, partnerships, and social enterprise
• Uphold and deepen our Christian identity, ensuring values-led practice
• Drive innovation, digital transformation, and organisational development
• Represent YMCA NS locally, regionally, nationally, and internationally
• Be a visible advocate for young people in Stoke-on-Trent
• Strengthen our “village” culture: welcoming, relational, rooted in Ubuntu and Asset-Based Community Development principles (ABCD).

Purpose of the Role

To lead YMCA North Staffordshire in fulfilling its Christian mission, as described in the Associations charitable objectives 

We develop young people; they develop their world.

Key Responsibilities

• Strategic leadership in alignment with Board governance
• Upholding Christian ethos, values, and culture across the organisation
• Financial stewardship, compliance, and sustainability
• Community development and partnership building
• Youth advocacy and empowerment
• Oversight of housing, programmes, and impact measurement
• Staff leadership, pastoral care, and organisational culture
• External representation and communications

 Person Specification – Summary

Knowledge

• Housing, youth services, and community development
• Charity law, governance, safeguarding
• Understanding of Christian ministry, mission, and values
• Organisational development and change leadership

Experience

• Senior leadership in values-led or Christian settings
• Track record of strategic development and organisational growth
• Experience working with young people, housing, or community sectors
• Experience nurturing Christian ethos across a diverse organisation

Skills & Abilities

• Inspirational leadership and people development
• Strategic planning and delivery
• Excellent communicator and ambassador
• Partnership building and stakeholder engagement
• Ability to articulate and embody Christian faith
• Deep commitment to Christian values and the Aims & Purposes of the YMCA

 The Leader We Are Looking For

The landscape for young people is changing — and so must we.

We need a CEO who is:

• Faith-filled and prayerful
• Values-driven and courageous
• Relational, compassionate, and community-minded
• A champion of excellence, innovation, and good governance
• Grounded in Christian mission and committed to radical inclusion
• Able to inspire hope, build trust, and persevere through challenge

As George Williams, YMCA’s founder, said:

“You are not alone, and you can be more.”

Our next CEO must believe this not only for themselves — but for every young person we serve.

How to apply

An application pack can be found at the YMCA North Staffordshire website. This role is subject to enhanced DBS and reference checks.

Key Recruitment Dates

• Closing Date: 18th January 2026
• Interviews: Week commencing 9th February 2026

We are a safe recruitment Organisation and an Equal Opportunities Employer, we run the disability confident guaranteed interview scheme.

We are an organisation with Christian values, committed to Equality and Diversity in the Workplace. YMCA is committed to the safeguarding of children, young people and vulnerable adults.

Do you have the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities

About the role

You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.

You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.

Role specifics

To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived Experience is at the heart of everything we do.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.

Key Responsibilities

Support Assessment & Delivery

• Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
• Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
• Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
• Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
• Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
• Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
• Help reduce episodes of crisis though support initiatives such as peer-led support groups.
• Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
• Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
• Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
• Develop effective community links that expands support resources that to be offered to tenants.
• Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
• Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
• Promote the achievements of tenants receiving support through KPI reporting and case studies.
• Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
• Work with team leaders and managers to develop our lived experience support in a structured and safe way.
• Deliver practical harm reduction, relapse prevention, and coping strategy workshops.

Risk Management

• Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
•  Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.

General Responsibilities

• Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
• Foster positive and effective working relationships with colleagues in the Housing and Support teams.
• Ensure adhere to Stay’s policies & procedures
• Represent the charity at relevant external meetings or forums as required.
• Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
• Participate in team meetings, training, supervision and appraisals as required.
• Undertake any other duties as reasonably required by the Operations & Services Manager.
• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.

London

£38,115 - £41,881 pa

Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in London? 

We are recruiting for Assessment and Reconnection Workers for two of our services across London:

Floating Hub

The Floating Hub is a time limited, intensive intervention for targeted cohorts of people sleeping rough in hotspots across London. It is a multidisciplinary 24/7 ‘pop up’ assessment hub lasting up to 21 days in each location. Once each Floating Hub closes the team carry out a planned handover with all agencies to ensure that individuals are successfully rehoused. The Floating Hub provides safe off the streets accommodation and brings partners together under one roof to deliver rapid, tailored support, aiming to ensure that people do not return to rough sleeping.

This is an exciting opportunity to join a dynamic and initiative service which specialises in working with people where other attempts to end their homelessness have failed.

No Second Night Out

The St Mungo’s Pan London Rough Sleeping Team (No Second Night Out) provide a rapid response service, intervening to ensure no one needs to sleep rough, our work is ongoing.

As an Assessment and Reconnection Worker, you will: 

• Be part of a busy team environment working closely with people new to, or at risk of rough sleeping.

• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.

• Build and maintain effective relationships to support clients throughout their recovery.

• Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.

• Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts and night shifts).

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles, but should demonstrate the below:

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.

• Good organisation and prioritisation skills, with the ability to manage a varied workload including admin tasks, record keeping and client work.

• If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!

NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

Closing date: 10 am on 7th Jan 2026

Interview and assessments on: 20-22nd Jan 2026

You will be able to confirm your preferred location on your application form. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.