Jobs for the Housing and Homelessness sector
Using Anonymous Recruitment
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Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:
- Spires-Street Link, which is a dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
- Centre based support for women who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Part 2: Key duties and responsibilities
- Manage a small team of support workers and a team of dedicated volunteers.
- Oversee the delivery of effective assessment and allocation for clients.
- Oversee the effectiveness of casework across the Women’s Service.
- Directly support a small caseload of clients.
- Manage the team’s rota to ensure sufficient coverage across activities.
- Represent Spires to external organisations, developing and maintaining good working relationships with other professionals, community organisations, and statutory agencies.
- Manage the teams’ outcomes and data to produce reports for funders and stakeholders.
- Support Spires’ fundraising manager in making applications where required.
Part 3: Person specification
Essential experience:
- Experience of working with women with complex support needs (including substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working) .
- Experience of managing people within a relevant sector.
- Experience of challenging appropriately and maintaining clear and appropriate boundaries
- Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
Desirable experience:
- Relevant management experience
- Working with people who are sex-working
Essential knowledge:
- Sound understanding of the issues faced by women and other individuals involved in sex work.
- Understanding of the legislation around supporting the victims of Domestic Violence.
- Understanding of the effects of trauma on people and how to work in a trauma informed way.
- Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
- Good understanding of confidentiality and working with sensitive information.
- Good understanding of the principles of people management.
Essential skills and personal qualities:
- Willingness to work unsocial hours
- Excellent written and spoken communication skills
- Full drivers’ licence (required for outreach)
- Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
- IT skills, including Microsoft Word, Excel, Outlook and databases
- Honest and reliable, with ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis
- A commitment to providing a safe and inclusive service to all regardless of race, religion, gender, gender identity, sexual orientation, disability or age
Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
Part 4: Summary of terms and conditions of service
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year, we open on Christmas Day for clients. Staff are encouraged to work on Christmas Day if available. Double time off in lieu is offered in return.
Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Please apply with a copy of your CV and a brief cover letter of no more than two sides of A4.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
About the role
We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.
Current Vacancies:
South Camden Mental Health Service: rota-based covering early (8am - 4pm), and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
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Support clients to achieve personal goals and independence
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Deliver practical, person-centred support
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Be part of a committed, inclusive team
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Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 18th May 2026
Interview and assessments on: 3rd / 4th June 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
Join us at Single Homeless Project (SHP) as part of our Lewisham Vulnerable Adults Accommodation Service (LVAAS), delivering accommodation-based support across our properties in Brockley and New Cross. This is hands-on, day-to-day work alongside people experiencing homelessness and multiple disadvantage, where no two days are the same. You’ll build real relationships with clients, supporting them to stabilise, develop life skills and move towards greater independence, while navigating the challenges that can come with housing, health and wider support needs.
As a Project Worker, you’ll be at the centre of the service; working closely with colleagues and partner agencies to coordinate support that genuinely moves people forward. Alongside your client work, you’ll play a key role in keeping the service running safely and smoothly, from maintaining a secure, welcoming environment to staying on top of health and fire safety standards across the properties.
At SHP, this role is a starting point for growth. You’ll gain exposure to complex work, build confidence in your practice and be supported to develop your career in a way that works for you. If you’re looking for a role where you can make a tangible difference every day while growing your skills, you’ll find that here.
About you:
- You build trust quickly and genuinely, working alongside people experiencing homelessness and multiple disadvantage with warmth, consistency and clear boundaries
- You stay calm and practical in busy or challenging moments, able to balance competing demands without losing sight of what matters for clients
- You’re confident working in a property-based service, taking responsibility for creating a safe, well-run environment for both clients and colleagues
- You work well with others, whether that’s your immediate team or external partners, and know how to keep things moving forward
- You’re open to learning, reflective in your approach and motivated to grow your skills in a role that will stretch you
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable applicants invited to interview online via Microsoft Teams as applications are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered.
A second stage interview will be arranged for suitable candidates in service in Lewisham.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
This is frontline leadership at its most real. As Team Managers in Camden’s Rough Sleeping Outreach Service, you’ll lead from the front of a service that meets people where they are — on the streets, in hotspots and through the hub — building trust, responding quickly and helping people move towards safety and stability.
You’ll be holding a fast-moving, complex service together day to day. That means overseeing outreach activity, shaping how the team responds to changing demand, and making sure people aren’t passed around but supported through a joined-up, No Wrong Door approach. You’ll guide staff through high-risk and high-pressure situations, keeping practice psychologically informed, trauma-informed and focused on what actually works for people experiencing multiple disadvantage. Alongside this, you’ll play a key role in coordinating Camden’s response to severe weather, working with partners to act quickly when it matters most.
These are roles where your leadership is visible and felt. You’ll build a team culture that is reflective, accountable and resilient, where staff feel supported to do challenging work well and keep standards high. At SHP, this is also a role that grows you. You’ll deepen your leadership in a complex, borough-wide service, strengthen your system influence and open up clear pathways into senior operational roles.
About you:
- You’ve led frontline teams in homelessness, outreach or services supporting people experiencing multiple disadvantage, and you know how to keep things moving in a fast-paced environment
- You bring a calm, decisive approach to risk and safeguarding, with the confidence to guide others through complex, high-pressure situations
- You understand trauma-informed and psychologically informed practice and can embed this in how your team works day to day
- You’re confident working across services and agencies, building relationships that actually get things done for clients
- You use data, insight and what you’re seeing on the ground to make decisions and improve how a service operates
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight
Interview date: Thursday 28th and Friday 29th May at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
People arrive at the hub straight from the streets, often after being knocked back, overlooked or stuck for a long time. This role is about what happens next. As Hub Team Manager, you’ll lead a service that doesn’t let people drift. You’ll make sure the moment someone comes through the door, things start moving.
You’ll be in the middle of it all - guiding a multidisciplinary team, linking in with outreach, pulling partners together and cutting through the noise that keeps people stuck. This isn’t about managing from a distance. You’ll stay close to the work, keeping momentum in complex situations and making sure support lands in a way that actually shifts things for people experiencing multiple disadvantage.
The hub needs to feel calm, safe and purposeful, even on the busiest days. You’ll shape that. Using psychologically informed, trauma-informed and gender-informed practice, you’ll create an environment where people are met with consistency and respect, and where services work together to move people towards safety and stability. No waiting around, no dead ends just clear, coordinated next steps.
At Single Homeless Project (SHP), this is also a role where you’ll grow. You’ll be part of a service that’s central to a borough-wide response, working alongside experienced leaders and partners, with real scope to develop your leadership, influence system change and progress your career within a values-led organisation that backs its people.
About you:
- You’ve worked with people experiencing multiple disadvantage and know how to help them move forward
- You lead from the front — visible, hands-on and confident in complex, high-risk situations
- You bring people together and make things happen, cutting through barriers and slow systems
- You use psychologically informed and trauma-informed approaches in a real, practical way
- You stay calm, organised and focused when things get busy, keeping the service moving
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight
Interview date: Thursday 28th and Friday 29th May at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
This is a leadership role with real scale, real accountability and real impact. As Services Manager, you’ll lead a multi-site service supporting young people across Greenwich - shaping environments that are safe, consistent and genuinely geared towards helping young people move forward with confidence.
Your presence will be felt across every part of the service. You’ll move between sites, staying close to delivery while holding a clear line of sight on performance, quality and risk. You’ll back your teams to deliver strong, personalised support while keeping a firm grip on housing management, safeguarding and service standards - making sure good practice isn’t occasional, but embedded everywhere.
This is about more than oversight. You’ll build confident, reflective teams who understand young people’s experiences and respond with clarity, consistency and belief in what’s possible. Psychologically informed, trauma-informed and strengths-based approaches won’t sit in policy - you’ll make sure they show up in how teams think, act and support every day.
You’ll also be the connector across the system. Working closely with commissioners, local authorities and partners, you’ll ensure referrals are right, pathways are clear and move-on is intentional from day one. You’ll use data, insight and feedback to challenge drift, drive improvement and keep the service evolving - because standing still isn’t an option when young people are relying on you to get this right.
If you’re motivated by high standards, thrive on leading at scale and believe young people deserve services that are ambitious, consistent and built around their strengths — this is where you make it happen.
About you:
- You’re an experienced manager who can lead and develop teams across multi-site, accommodation-based services, holding clear accountability for performance and standards.
- You have a strong grasp of housing management, safeguarding and health & safety, and are confident managing risk and complexity in a young people’s service.
- You bring experience of working with young people facing multiple disadvantage, and can embed trauma-informed, psychologically informed and strengths-based approaches in practice.
- You build credible, effective relationships with local authorities, commissioners and partner agencies, and represent your service with confidence and clarity.
- You use data, insight and professional judgement to challenge, improve and strengthen outcomes, leading with integrity, curiosity and resilience.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 17th May at midnight
Interview Date: Thursday 28th and Friday 29th May at a Young Person's SHP service in Greenwich
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Night Concierge
If you're proactive, people‑focused and ready to create safer nights for those who need it, we’d love to hear from you.
Location: Maritime Court, Wallsend
Salary: £26,255 per annum
Closing Date:17 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As our Night Concierge at our service at Wallsend, you’ll be the steady, reassuring presence that keeps our accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You’ll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it’s needed most.
You’ll bring confidence, clear communication and experience working with vulnerable people—plus a commitment to safeguarding, equality and respectful practice. In return, we’ll equip you with full training, ongoing support and the tools to thrive.
In this role, you will:
• Ensure the safety, security and wellbeing of residents throughout the night
• Monitor building access, conduct regular checks and oversee CCTV (where applicable)
• Act as first responder to emergencies, incidents and safeguarding concerns
• Provide calm, practical first‑contact support to clients during night hours
• Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance
• Keep accurate night logs and deliver clear shift handovers
• Work independently while collaborating effectively with staff, volunteers and contractors
• Promote dignity, respect, equality and Depaul’s values in all interactions
About You
You bring your confidence, calm energy and people‑first attitude to our night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Fundraising Officer (Corporate)
If you’re motivated by purpose, eager to make a tangible difference, and excited to help us reach ambitious fundraising goals, we’d love to hear from you.
Location: Hybrid work arrangement (Offices in London, Manchester & North East)
Salary: £29,344 - £32,844 per annum
Closing date: 17 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Fundraising Officer (Corporate)
Help turn corporate ambition into life‑changing impact. At Depaul UK, you’ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with our Corporate & Regional Partnerships team, you’ll spot opportunities, support high‑value partnerships and create compelling proposals that deliver shared value.
This role is ideal for a proactive relationship‑builder who thrives on action. You’ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent Depaul UK externally. If you’re motivated by collaboration, purpose and results, this is your chance to make a visible difference—every partnership, every conversation, every win.
This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply.
Key deliverables:
• Secure and grow low‑ to medium‑value corporate partnerships, supporting delivery of ambitious income targets.
• Research prospective partners and build a strong, purpose‑led corporate fundraising pipeline.
• Support high‑value (£50k+) corporate partnerships through proposal development, applications and stewardship.
• Build trusting, long‑term relationships with corporate supporters, delivering excellent donor care and engagement.
• Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals.
• Maintain accurate CRM records, track performance against KPIs and produce clear progress reports.
• Represent Depaul UK confidently in meetings, events and project visits with corporate partners.
• Work collaboratively across fundraising, communications and regional teams to maximise impact and income.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below.
• Proven experience in charity fundraising
• Understanding of income channels that could be utilised within a corporate and community fundraising setting.
• Strong networking and relationship-building skills
• Excellent written and verbal communication skills
• Experience of researching potential donors and building a pipeline
• Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships
• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload.
• Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable)
• Experience of writing grant applications (Desirable)
• Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable)
• Previous experience of using Raisers Edge (Desirable)
Other requirements
• Willingness to work variable hours including evenings and weekends as needed.
• Flexibility to travel to meetings as required within the UK.
• A willingness to work within the ‘Vincentian Values’ of Depaul, for example, doing what we say and being innovative in our approach.
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Hours: 18.5 hours per week, Wednesday – Friday onsite
Contract: Fixed Term, 14 months
Salary: £18,433 per annum (£31,617 FTE)
Location:North and East London
Reporting to:Enterprises & Training Manager
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empower people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham PBHA work with people who are homeless, have mental health needs, learning disabilities and multiple needs. Their work enables people to move on and lead independent lives.
They are committed to an asset-based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.
The role:
As Community & Volunteer Engagement Coordinator you will be assisting Peter Bedford Housing Association with its current strategic aims of making a difference for Tenants and Participants and achieving more through ambitious partnerships.
Situated within the housing association’s Enterprises & Training Team, you will lead the delivery of a specific project seeking to tackle food poverty and long-term development needs such as wellbeing and social connection.
You will work alongside the Pantry Coordinator to lead on developing a wrap-around service to enable access to skills training, IAG, and volunteering opportunities for PBHA’s tenants and local communities.
In this role you will develop partnerships to help Peter Bedford Housing Association listen to community needs collaborating with groups supporting global majority individuals to co-produce activities with wellbeing and community connection at its core. A key target of this important project is to work collaboratively to ensure Peter Bedford Housing Association activities and services are increasingly accessible and relevant to any local person who wishes to join.
Key duties and responsibilities:
- Identify, build, and maintain relationships with organisations supporting disadvantaged adults to develop skills and build resilience.
- Work collaboratively with local partners to co-produce services which reflect community needs.
- Organise and deliver events, and workshops that develop community cohesion.
- Oversee the delivery of exciting new activities, groups and workshops for Peter Bedford Housing Association tenants and the local community.
- Recruit & Support 15 volunteers to support with delivery of services.
- Apply learning gained through collaboration to adapt and improve the organisation’s approach to engaging individuals from marginalised groups.
- Increase Peter Bedford Housing Association’s community presence to promote its activities & services across the community.
- Monitor and evaluate impact over the course of the 1-year project.
- Develop new relationships with organisations that can support the delivery of a wrap-around service including money advice, talking therapies, pro bono legal advice and learning & development.
- Manage a team of volunteers to support with the delivery of services such as digital inclusion, events and marketing & communications.
Person specification:
Essential:
- At least 1 years’ experience working with services promoting learning & development, wellbeing and improving people’s outcomes.
- An understanding of community engagement, poverty reduction initiatives and improving outcomes.
- Experience of recruiting and managing volunteers.
- Experience of providing training and delivering engaging presentations in public.
- Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the Internet and to draft and send e-mails, marketing and communications for events.
- Experience of focusing on individuals’ strengths and of learning from mistakes.
- Experience of working in an outcomes focused way.
- A demonstrable commitment to promoting social inclusion through collaboration and innovation.
- Can positively contribute and take initiative, good negotiation skills
- Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
- Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
- Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
- Organise work effectively by prioritising, planning and excellent time management.
Desirable:
- Holds a level 3 award in education and training, level 2/level 3 information, advice and guidance qualification or equivalent.
- Ability to make engaging presentations in public.
- Experience of forging working relationships with the voluntary and statutory sector.
Peter Bedford Housing Association offers in return:
- Pro rata 26 days annual leave plus Bank Holidays, rising to 30 days with service
- Company pension scheme with employer contributions up to 5%
- Eye care vouchers
- Cycle to work scheme
- Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Peter Bedford Housing Association is an Equal Opportunities employer who supports an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
For more information about Peter Bedford Housing Association, please visit their website.
Interviews will be held during the week commencing 11th May 2026.
Closing date: 11th May 2026
Nightstop Coordinator (Whitley Bay)
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.
Location: Regional Office (Whitley Bay Hub) - North East
Salary: £26,436 per annum
Closing date: 17 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
As a Nightstop Coordinator, you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.
You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across the North East. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key deliverables:
Supporting Young People
- Conduct needs and risk assessments with potential Nightstop guests.
- Arrange the logistics of a guest’s stay with a volunteer.
- Work with guests and referral partners to offer support and opportunities for longer term accommodation.
- Provide support to guests and volunteers through a 24 hour on call phone service.
- Ensure the safety and wellbeing of guests and volunteers in the service at all times.
- Comply with data protection and information sharing protocols.
Marketing and Stakeholder Management
- Attend meetings and events and manage relationships with referral partners and other stakeholders.
Administration
- Maintain up to date records on all guests and volunteers.
- Support with the creation of reports.
- Support with financial payment and recording systems.
Volunteer Recruitment, Promotion and Engagement
- Develop promotion plans with the aim of recruiting Nightstop volunteers
- Effectively onboard new Nightstop volunteers in a timely manner
- Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities
- Complete the nessecary health and safety checks with new and current volunteers
Other
- Be an active member of the team, collaboratively effectively and work closely with your line manager.
- Undertake further duties as commensurate to the role identified by your line manager.
- Provide support outside of office hours on some evening and weekends.
What we are looking for from you (Person Specification)
When completing your application form please address all the points set out below.
- Excellent customer service skills and telephone manner.
- An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.
- Experience of working with vulnerable people or people experiencing homeless.
- Understanding of current housing and homelessness legislation, including entitlement to welfare provision.
- Experience of writing, implementing and evaluating Risk Assessments.
- An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.
- Commitment to promoting health and safety of yourself and others.
- An ability to work in an organised manner and arrange placement logistics.
- Experience of collaborative working with a range of internal and external stakeholders.
- Experience of maintaining administrative systems, good literacy, numeracy and IT skills.
- Experience of working under pressure with the ability to respond to conflicting demands.
- Ability to find creative and positive solutions to problems, using own initiative.
- Understanding of professional boundaries and ability to maintain them.
- Ability to effectively reflect on own practices for ongoing learning and development.
- Willingness to be part of a 24 hour on-call rota.
- Willingness to work outside office hours including some evenings and weekends.
- Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
- Respect for the values and ethos of Depaul.
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death in service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Young People Support Worker (Stockport)
We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.
Location: Stockport Pathway
Salary: £28,836 per annum
Closing Date: 17 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker. You’ll deliver strengths‑based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future.
Working a rotating shift pattern, you’ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high‑quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities—supporting them to take the next step towards independence.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
In this role, you will:
• Provide strengths‑based, trauma‑informed support to young people at risk of homelessness
• Complete high‑quality risk assessments, SMART support plans and accurate case records
• Deliver one‑to‑one sessions and group activities that build resilience and independence
• Support young people to access education, training, employment and volunteering
• Maintain a safe, welcoming accommodation environment with regular health and safety checks
• Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern
About You (What we are looking for from you – Person Specification)
When completing your application form please address all the points set out below.
• Experience of working with young people or those who have experienced homelessness
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
• Ability to effectively reflect on own practices for ongoing learning and development
• Respect for the values and ethos of Depaul and its founding partners
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Supported Lodgings Coordinator (7 Months FTC)
Apply to shape a brand‑new Supported Lodgings service where your skills directly create safe homes, stronger futures and lasting independence for young people at risk of homelessness.
Location: Wigan
Salary: £28,836 per annum
Closing Date: 17 May, 2026
Employment Type: Fixed Term Contract
Hours per week: 37.5
About the Role
Supported Lodgings Coordinator (Wigan) - 7 Months FTC
Help shape a new Supported Lodgings service and make a real difference to young people aged 16–21. In this fast‑paced role, you’ll assess need and risk, coordinate placements with trained community hosts, and provide practical, strengths‑based support that helps young people build stability, skills and confidence on their journey to independent living.
You’ll also recruit, train and support hosts, work closely with partners across housing, care and safeguarding, and actively promote the service in the local community. If you have experience supporting young people at risk of homelessness, strong safeguarding skills and the energy to build trusted relationships, this is a chance to turn commitment into action and deliver lasting change.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), fixed term contract role (7-Months FTC).
Key Deliverables
Young People
- To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.
- You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts
- Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.
- You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.
- You will provide regular support and planning sessions for young people
- To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.
- You will be part of a team responsible for a 24 hour on call service
Host Recruitment and Support
- You will recruit, vet and train hosts both formally and informally ensuring that host recruitment policies and procedures are implemented.
- You will support and provide regular supervision to hosts.
- You will be proactive in maintaining host’ skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery.
- You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.
- You will ensure that all hosts are made to feel safe, secure and valued.
External Relationships
- You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.
- You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.
Others
- You will be an active member of the Prevention Team, working collaboratively and effectively with your line manager.
- You will be responsible for maintaining up to date records on all young people and hosts, supporting service management with all aspects of report requirements.
- The post will require some flexible working including evenings and weekends.
- You will ensure the safety and wellbeing of young people and hosts in the service at all times, including using safeguarding and emergency alert procedures as applicable
- Ensure financial and payment systems are completed in line with Depaul’s financial policy and procedures
- Work in line with Depaul’s policies and procedures, including EDI, Safeguarding, Health and Safety and Lone Working, adopting our Endeavour approach to working with young people.
- You will undertake further duties as commensurate to the role and identified by your line manager.
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
- Experience and an understanding of working with people experiencing homelessness, or people in crisis
- Experience of supporting young people with their support needs, working closely with other key professionals.
- Experience of writing, implementing and evaluating risk assessments
- Experience of supervising or supporting hosts or staff
- Experience of working under pressure with the ability to respond to conflicting demands and challenging situations.
- Ability to find creative and positive solutions to problems, using own initiative
- An understanding and commitment to working in an assets based way
- Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records
- Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion
- Commitment to working in a manner, which promotes diversity, equality and inclusion.
- Personal and professional integrity
- High level understanding of professional boundaries and ability to maintain them
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death in service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
JOB PURPOSE
As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment.
MAIN TASKS
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To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support.
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To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities.
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To support clients with job searches and career development through CV writing, job applications and interview preparation.
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To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment.
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To undertake employer engagement activities and support the planning and delivery of job fairs and workshops.
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To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners.
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To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it
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To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events
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To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes.
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In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.
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To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately.
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To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.
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To participate in weekly client reception shifts alongside the wider Community Services Team.
GENERAL RESPONSIBILITIES
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In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
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To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
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To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs.
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To ensure that all The Passage policies and procedures are being adhered to.
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To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
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To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
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Undertake any other duties that may be required which are commensurate with the role or organisational requirements.
Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders.
This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities.
______________________________________________________________________
EXPERIENCE
E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment.
E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment.
E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators.
E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events
E5 Experience of working with a diverse range of partner organisations to achieve positive outcomes.
E6 Experience of working with databases and recording systems to evidence your work (training will be provided).
KNOWLEDGE
K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment
K2 Knowledge of initiatives surrounding homelessness and employment
K3 Knowledge of how to influence and practice positive engagement
K4 Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan
K5 Knowledge of ways of working with partners to add value and capacity to a service
The client requests no contact from agencies or media sales.
Accountant
We are seeking three qualified or finalist Accountants to join a growing finance team, supporting strategic decision making across development and sales functions.
Position: Accountant (Development & Sales) x3
Salary: Starting from £49,502 per annum (regional), depending on experience
Location: Manchester, Trafford with hybrid working (20 to 40 percent office based)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 12 May 2026
Interview Date: 20 to 22 May 2026, in person in Stratford, London
About the role
This is an opportunity to join a Financial Strategy, Planning and Performance team, acting as a key business partner across development and sales areas. You will play an important role in supporting financial planning, ensuring compliance, and contributing to organisational performance.
Key responsibilities include:
- Delivering management accounting services including budgeting, forecasting and financial reporting
- Providing financial insight and analysis to support strategic and operational decision making
- Preparing and reviewing annual budgets, quarterly reports and statutory returns
- Ensuring compliance with financial reporting standards and governance requirements
- Completing monthly reconciliations and maintaining accurate financial records
- Supporting audit processes and liaising with external auditors
- Working collaboratively with internal stakeholders to improve financial processes and drive value for money
About you
To succeed in this role, you will bring strong technical accounting knowledge alongside the ability to influence and partner with stakeholders.
Essential skills and experience:
- CCAB qualified accountant or finalist expecting to qualify within 6 months
- Experience of business partnering within a busy finance environment
- Strong understanding of UK GAAP and IFRS, including year end processes and audits
- Ability to produce and interpret budgets and forecasts to support decision making
- Strong analytical skills and commercial awareness
- Excellent communication and stakeholder management skills
- Advanced Excel skills and strong IT capability
Desirable:
- Experience within housing, property or a similar sector
- Knowledge of Unit 4 systems including FP&A
About the organisation
The organisation is one of the UK’s leading housing associations, providing high quality homes to over 250,000 people across London, the South East and the North West. With a strong social purpose, they are committed to improving lives through safe, secure and affordable housing.
They place people at the heart of everything they do and are committed to building an inclusive workplace where diversity is valued. Sustainability and long term community impact are central to their mission.
Other roles you may have experience of could include: Management Accountant, Finance Business Partner, Development Accountant, Commercial Accountant, Financial Analyst, Project Accountant
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
1 post available
Location: Doncaster - linked to Sheffield Hub
This can be a hybrid role based on service demands
Salary: Solicitor - Grade 5 - £38,724 or Grade 6 - £44,323 depending on experience or Paralegal Grade 3 - £32,585 per annum
Hours: Full time - 35 per week
Contract: Permanent
Closing date: Sunday 17th May 2026 at 11.30 pm
Join Shelter as a Housing Solicitor or Paralegal, in our mission to drive systemic change and fight for Justice.
If you are a dedicated legal professional with a strong commitment to addressing the housing crisis, we welcome you to apply for this role.
At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home.
Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives - they shape a fairer housing system.
About the roles
Based with our partner organisation, Doncaster Housing for Young People, you will ensure you deliver high quality legal services through casework, the Housing Loss Prevention Advice Scheme and ensuring Legal Aid contract requirements and performance targets are met.
Solicitor
You will challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation. Working closely with our Sheffield team and the Managing Solicitor to strengthen housing rights awareness across the region, you will support Legal Advisers, ensuring high professional standards and compliance.
Paralegal
You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met. Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.
About You
For the Solicitor role, we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work. You will have experience or a demonstrable interest in legal practice in the private or not for profit sector with experience of working on a wide range of housing cases, knowledge of legal aid, housing, homelessness and welfare law. You have the ability to research, write reports, time record and meet financial targets, as well as meeting or be willing to develop to meet the Housing Supervisor Requirements (September 2023).
For the Paralegal role you will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and knowledge of Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout our England hubs. We are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.
We are enthusiastic, driven and champions for fighting housing injustice. Whilst generating an income, we also address the housing crisis.
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across South Yorkshire. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering, adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.