156 Social media jobs

The Social Media Officer will support with the day-to-day management of our social media channels, and will provide guidance to our network of food banks to support them with their local channels.

This role will be responsible for managing and developing our social media community, and will work closely with the Social Media Manager to develop our community management processes. They’ll also support with day-to-day social content planning and creation.

This role will work with the Social Media Manager to support our network of food banks on social media, by providing training, best practice guidance and content.

Role responsibilities

• Manage and develop our social media community across our social media channels.
• Work with the Social Media Manager to support our network of food banks on social media with training, best practice guidance, content creation and support with community management.
• Monitor conversations on our social media channels, including issuing timely responses to comments, creating engaging conversations and ensuring comments adhere to our community guidelines.
• Work with the Social Media Manager to develop and implement our community management processes across our channels.
• Work with the Social Media Manager and Strategic Communications team to respond to potential crises, and proactively manage community and reputational risk on social media.
• Work with stakeholders across the organisation to plan and create compelling, channel appropriate content, including copy, images, graphics and video for our channels and for our network of food banks.