Entry level jobs

A new opportunity has arisen to join the Newt Conservation Partnership as NCP Finance Administration Assistant to support our efforts to create and manage high-quality habitat for great crested newts. This is an exciting time to join our team as we expand to maximise our impact for freshwater habitats and species.

Working alongside NCP’s Operations Manager and Administrator, the NCP Finance Administration Assistant will support daily financial tasks, using bookkeeping skills to ensure accurate and efficient data processing. As part of a small but growing team, they will also assist with occasional office administration

Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. Our work is underpinned by a spatial strategy, and we work at the landscape scale. We have an extensive monitoring programme, and generate critical data for assessing the success of the NatureSpace schemes. We work closely with our partners, Amphibian and Reptile Conservation and Freshwater Habitats Trust and follow their evidence-based best practice guidance for the conservation of amphibians and ponds.

Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.

To Apply: Fill in the application form, No CVs or agencies, please.

Deadline for Applications: 5 pm Tuesday, 2nd December 2025

Interviews: The week beginning 15th December 2025, Oxford (in person)

We are seeking a proactive and highly organised Administration Assistant to support the Bishop of Willesden and the wider Parish Area Support team on a part-time basis, 17.5 hours per week. This role is vital in ensuring smooth day-to-day operations, managing communications, maintaining records, and supporting safeguarding processes

Key Responsibilities

• Manage the Bishop's diary, inbox, and communications
• Draft and manage correspondence, including sensitive communications, maintaining confidentiality
• Coordinate travel and meetings, including agendas and minutes
• Compile newsletters and general communications
• Support clergy permissions and historical record-keeping
• Welcome visitors professionally
• Organise events, liaising with external providers
• Monitor visa status and safeguarding compliance
• Manage clergy files in line with GDPR
• Respond appropriately to pastoral and safeguarding concerns
• Undertake additional tasks as required to support the Bishop and team

We are looking for someone who is:

• Administratively efficient, detail-oriented, and proactive
• Emotionally intelligent, discreet, and confident in handling sensitive matters
• A strong communicator with excellent interpersonal skills
• Experienced in managing varied workloads and working independently
• Sympathetic to the mission and values of the Church of England

Essential Skills & Experience:

• Previous administrative experience
• Proficient in Microsoft Office (Word, Outlook); willing to learn Excel and other tools.
• ability to work effectively under pressure and to deadlines
• Strong literacy and numeracy skills

Please refer to the Job Description for more information about the role and person specification.

Your Salary

A salary of £13,513.50 (FTE £27,027) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave plus eight bank holidays.
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
• Access to Occupational Health, and an Employee Assistance Programme.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Apply for eligibility for an Eyecare voucher.

Interview Information:
Friday 12th December 2025
Venue: London Diocesan House, 36 Causton Street, London SW1P 4AU
Time of interview: From 9 am

Please note: You must have the right to work in the UK to be considered for the role.

Analyst - EU Portfolio

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Analyst EU Portfolio

• Closing date – 16th November 2025
• Salary – EUR 44,961 - EUR 49,000  (Brussels) -  £34,272- £40,697  (London)
• Type of employment – Fixed term until end of December 2027

We will be reviewing applications and the role might close before the stated deadline depending on application volume. Early applications are encouraged.

The Clean Air Fund is looking to recruit three Analysts for the EU Portfolio to join their team in London or Brussels. Theese are exciting opportunities to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution in these newly created roles.   

As an Analyst in the EU Portfolio you will play a critical role in Clean Air Fund supporting delivery of projects at both pan-European and national level across nine Member States in the European Union. This includes project and grant management, as well as the design and management of partnerships with a wide variety of grantee partners including civil society organisations, research institutions  (think-tanks and universities) and industry. The geographical scope of these grants will be at the national level and / or the pan-European level.  You will work on projects across the two-year programme on AAQD transposition and implementation as part of the Europe team under the guidance of Project Director in a matrix system.  Tasks will combine managing and supporting a set of grants, as well as managing and supporting a wide range of projects and workstreams across the breath of the organization. 

To be successful in this role you will have the following skills and experience;

• Experience in project management for an international non-governmental organisation or a philanthropic organisation in Europe.
• Experience in working on environment, health and/or air quality issues.
• Experience in networking and building strong working relationships with a range of stakeholders.
• Articulate and proficient in both written and spoken English.  Proficiency in additional European languages is considered a significant asset, including French, Spanish, Italian, Romanian, German or Greek.
• Evidence of capacity to work in range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner. Excellent communication skills including grant and report writing, minute taking, delivering presentations and keeping internal stakeholders updated.
• Excellent skills in Microsoft Office programmes, including Excel, Word and Powerpoint.
• Ability to manage a busy workload with fluctuating deadlines. • Proven teamworking skills, including flexibility and enthusiasm.
• A self-starter, resilient, able to work at pace with agility and interpersonal flexibility.

For more information on this role, as well as the full person specification please see the job description

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable differe

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?

Join Our Team as a Customer Services Advisor – Outbound calling

As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.

Key Responsibilities:

• Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Providing information, taking donations, and resolving customer queries and feedback.
• Using our ticketing and CRM systems to update customer records.
• Enhancing satisfaction and relationships through stewardship activities. 

About You

Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.

You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.

You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.

Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.

Why Join Us?

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 

• Private medical insurance, dental health cover, and money towards gym membership. 

• Pension scheme with employer contribution up to 10%. 

• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. 

• Life assurance. 

• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Working Arrangements

• 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

• Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

• Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.

Start Date & Induction:

All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

The Society of Antiquaries of Scotland is seeking a talented Fundraising Officer to join us at a pivotal moment in our history. As we approach our 250th anniversary, we are launching an ambitious multi-million-pound campaign to purchase and redevelop a listed building beside the National Museum of Scotland, creating a new national centre for heritage research, learning, and engagement.

This is a rare opportunity to play a key role in shaping a transformational fundraising project from the ground up. Working closely with the Head of Fundraising, you will help build relationships with major donors, trusts, and corporate partners, develop inspiring fundraising materials, and contribute to communications and events that bring our story to life. If you are creative, motivated, and eager to make a real impact, we would love to hear from you.

About the role

The People and Wellbeing Officer plays a key role in supporting a positive, inclusive, and healthy workplace culture at Change Mental Health. The role combines operational HR
responsibilities with a proactive focus on wellbeing, engagement, and inclusion.

Working as part of a small, collaborative People and Culture Team, you will provide practical HR advice and support to managers and staff, lead on wellbeing and engagement activities, and help ensure our people policies and practices reflect our values and commitment to fairness and inclusion.

As the People and Wellbeing Officer, you will work with a large amount of autonomy and should be confident in being able to multitask, balance competing priorities, and have an
excellent eye for detail. You will develop innovative ideas and solutions to streamline and improve operational processes and be responsible for providing an efficient and effective HR
operational service across the Charity so that our staff can learn, develop, and grow in an environment that works for them.

Key Responsibilities:

Operational HR

• Provide first-line advice and guidance to managers and employees on HR policies, procedures, and employment legislation
• Support employee relations casework, including absence management, performance, disciplinary, and grievance processes
• Lead on the coordination of recruitment, onboarding, and induction to ensure a positive staff experience
• Maintain accurate HR records and ensure compliance with data protection and governance standards
• Contribute to the review and continuous improvement of HR policies and processes.

Wellbeing, Culture, and Inclusion

• Champion wellbeing and inclusion across the organisation through proactive communication, campaigns, and events
• Support the delivery of the charity’s People and Culture Strategy, embedding wellbeing and engagement into everyday practice
• Lead on employee wellbeing activities such as staff surveys, wellbeing days, and awareness campaigns
• Support the People and Culture Manager in developing and monitoring staff engagement initiatives and feedback mechanisms
• Promote the organisation’s values and a positive culture of respect, collaboration, and transparency.

Organisational Development

• Support leading and development coordination, tracking participation, and evaluating impact
• Contribute to diversity, equity, and inclusion (EDI) action plans and reporting
• Assist with the analysis of people data to identify trends and opportunities for improvement
• Support internal communications relating to HR, wellbeing, and people updates

Essential Criteria:

• CIPD Level 3 or above (or working towards Level 5) or equivalent professional experience
• Proven experience in a HR or people-focused role with knowledge of HR best practice and employment legislation
• Strong interpersonal and communication skills with the ability to build trust and rapport across all levels
• Experience in supporting employee relations casework
• Demonstrated commitment to wellbeing, inclusion, and equity in the workplace
• Excellent organisational skills and attention to detail
• Skilled IT user with experience in HR systems and Microsoft Office.

Desirable Criteria:

• Experience in wellbeing or engagement programme coordination
• Experience in a charity, public, or values-led organisation
• Awareness and empathy towards mental health issues
• Experience of data analysis or reporting in a people or HR context

We are seeking an enthusiastic, pro-active and highly organised Governance Administrator to support the efficient running of our governance arrangements. In this role, you will coordinate and provide high quality support to our committee programme and other key processes such as our grant funding and abstract competitions at Association conferences.

The successful candidate will play a central role in supporting the Association’s governance and operational activities. Collaborating closely with the senior management team, committee Chairs and senior stakeholders, you will contribute directly to the success and impact to the charity.

If you have a strong eye for detail and process, this role may be for you.

Key responsibilities include:

• Coordinating the committee meeting programme; arranging meetings, preparing detailed agendas, circulating papers promptly and producing accurate, high-quality minutes
• Organising the Association’s grants, awards and prize programmes, ensuring smooth application, review and selection processes
• Administering the abstract competitions across all Association conferences, including communications with participants and on-site coordination when required
• Supporting the administration of committee appointment processes and Board and committee elections
• Providing pro-active executive and administrative support to the Chief Executive Officer, Officers and the Senior Management Team
• Working with all staff and Board members to ensure good communications are maintained throughout the Association
• Liaising with partner organisations and stakeholders to develop and maintain effective relationships and maximise networking opportunities

Hybrid working

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of two days in the office per week.

Use of generative AI tools

We understand that many applicants use generative AI tools (such as ChatGPT, Copilot, or Gemini) to help prepare their applications. As part of your submission, please include a brief statement indicating whether you used AI assistance for any part of your application: Yes – entire submission, Yes – partial (CV, personal statement, or cover letter), or No – AI was not used in any part of this application. If AI was used, please briefly describe how it supported your work (e.g., drafting, editing, idea generation, formatting, etc.).

By submitting your application, you confirm that all information and documents you provided during the recruitment process are true, complete, and not materially misleading. If any statement is later found to be false or incomplete, the Association reserves the right to withdraw this offer or terminate your employment without notice and recover any losses arising.

Interviews will be held in early December 2025.

We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.

Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy. 

The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy. 

We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.

To view the full job description, please download the recruitment pack. 

Join MVA's team as a Community Connector

Are you passionate about bringing people together, building relationships, and making a real difference in the community? We’re looking for a Community Connector to help us learn from communities, their views and ideas on what a healthy, happy and active future could be. Are you a natural at building relationships and strengthening local networks, with a keenness to empower residents and foster inclusive engagement within Medway.

About the Role
As a Community Connector, you’ll be the friendly face and trusted link between individuals, groups, and services – helping to shape and inform the future work of Medway’s Sport England funded place programme. You’ll work closely with local residents and voluntary organisations, to identify needs, share opportunities, and support people to get involved in the Medway Place Programme. Gathering insights and gaining a deeper understanding of residents views will to help.

What We’re Looking For

• Excellent communication and interpersonal skills.
• A genuine passion for community development and social inclusion.
• Ability to work independently and collaboratively.
• Experience in community work, outreach, or support services (desirable but not essential).
• Knowledge of local services and networks (or willingness to learn quickly).

What We Offer

• A supportive and dynamic team environment.
• Opportunities for training and development.
• The chance to make a meaningful impact in your community.

Additional Information 

​This role involves predominating working in out in the community / office based. 

please note a DBS will be required. 

Location: Bristol

Interviews: 25th of November in-person at our Bristol Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Are you ready to make a real impact through the power of data?

We are looking for a Data Officer to join our Data and Insight Team. This is an excellent opportunity for someone who enjoys working with data, improving processes, and using data to support informed decisions. As our Data Officer, you will play a key role in ensuring the accuracy, integrity, and compliance of our information systems, supporting teams across the MND Association to make the best use of our CRM and data resources.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

Key Responsibilities:

• Maintain high standards of data quality by applying regular checks and processes
• Monitor data imports, ensuring accuracy and consistency
• Collaborate with the Data Team to develop, test and implement efficient and automated data processes
• Create clear, accessible documentation to support understanding and effective use of data systems
• Build queries and provide data support to colleagues and stakeholders across the Association
• Deliver inductions and ongoing training for new and existing database users
• Ensure compliance with data protection legislation in all data handling activities
• Manage daily integration issues and liaise with internal teams and external suppliers as needed

About You:

• Experienced in working with CRM databases, ideally including Raiser’s Edge or Dynamics 365
• Skilled in managing data imports and maintaining data quality and accuracy
• Strong knowledge of Excel and/or Access for data manipulation
• Excellent attention to detail with the ability to troubleshoot data issues
• Confident communicator, able to support and train colleagues at all levels
• Understanding of data compliance, privacy legislation, and data integration processes

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

As a Data Officer, you’ll play a key role in ensuring accurate, compliant, and insightful data management, enhancing processes, supporting users, and solving complex data queries to drive meaningful outcomes. Join us in keeping our fundraising and insight operations running smoothly and effectively.

The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.

• Permanent, full-time role in the Youth Work Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Monday 24 November

We're looking for a IT Service Desk Administrator to join our Technology Team. In this role, you'll provide vital administrative support for our technology service desk, working closely with the Technology Support team to ensure a high level of service. You'll handle everything from issuing equipment to new starters and providing basic IT support to ensuring our meeting rooms are running smoothly. If you're a detail-oriented problem-solver with a passion for customer service, we'd love to hear from you.

About the role

As our IT Administrator you’ll be part of our Technology Team and will provide administrative support for our technology service desk team. 

You’ll work with the Technology Services Manager and provide a key role in the Technology Service Team ensuring a high level of service at all times

Please note: You'll be known internally as a Technology Support Administrator

What you’ll do

• Issue IT equipment for new starters and managing returned equipment for leavers

• Telephone, face to face and remote support - responding to requests for support and raising tickets on the service desk 

• Basic IT support using the knowledge base to guide users to resolve their own issues. 

• Ensure that support issues are kept up to date and have sufficient detail

• Provide support for our video conferencing equipment and meeting rooms

What you’ll bring

• Previous experience of working in an  administration role, preferably as part of an IT team 

• A commitment to delivering outstanding customer service skills and demonstrable experience of dealing with support queries 

• Excellent organisational skills and the ability to prioritise your own work

• Experience in being part of a team implementing new solutions and improvements 

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. You will need to be in the office 5 days a week for the first three months.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.

This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.

We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do.  The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.

Key Responsibilities:

• Generate income across an agreed range of community fundraising initiatives and events
• Steward supporters to help maximise income and future support to the charity
• Develop and maintain strong relationships with our families and community supporters
• Be committed to helping disadvantaged children and adults 

Requirements:

• Previous fundraising and income generation experience
• Experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters 

Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.

We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.

To apply for this role please send your CV with a covering letter, outlining why you would like this role.

Interviews will be held on the 9th December 2025