Advice Caseworker Jobs

We are looking for an energetic Immigration Adviser to provide advice to destitute migrants with No Recourse to Public Funds in hospitals.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work.  We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants. 

This project is delivered in partnership with Pathway, the UK’s leading homeless healthcare charity. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected Pathway Homeless Healthcare Teams across England. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working. 

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders. 

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants. 

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Our Attractive Benefits Package Includes  

• Opportunities for flexible working arrangements 

• A hybrid work model  

• 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)  

• You can buy up to 3 days annual leave each year  

• A defined contribution pension scheme  

• Our employee assistance programme offers counselling and support for you 24/7.  

• A season ticket loan to help you spread the cost of your commute  

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help. 

For further details, please contact Daniel Ashwell.

Please see our website to find out more about our work. 

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter. 

Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.

Deadline: 16/05/204

We are looking for an energetic Immigration Adviser (OISC L1 essential, L2 desirable) for an exciting position providing immigration advice to individuals in Asylum Support hotels in Islington.

The project is delivered through funding from Islington Local Authority and will will include advice and casework for residents of two Asylum Support hotels in the borough. The project was initially funded to respond to an urgent need for specialist legal advice to assist with asylum questionnaires and has since expanded to support with a range of different advice issues including reinstatement of asylum claims, Asylum Support challenges and appeals work. 

The ideal candidate will have an in-depth knowledge of the issues faced by migrants at risk and refugees/asylum seekers. They will have a good understanding of the challenges faced by those navigating the UK asylum system. They will have experience and a commitment to supporting migrants at risk in need of immigration advice. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders. 

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Our Attractive Benefits Package Includes  

• Opportunities for flexible working arrangements 

• A hybrid work model  

• 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)  

• You can buy up to 3 days annual leave each year  

• A defined contribution pension scheme  

• Our employee assistance programme offers counselling and support for you 24/7.  

• A season ticket loan to help you spread the cost of your commute  

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help. 

For further details, please contact Daniel Ashwell.

Please see our website to find out more about our work. 

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter. 

Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.

Deadline: 16/05/2024

The post holder will be flexible and skilled, with an essential interest in and experience of working with migrant and refugee clients, many of whom have additional complex needs. You will work closely with our immigration caseworker manager to provide one-to-one specialist immigration advice and casework to migrant and refugee clients in Brighton & Hove and across East and West Sussex in the areas of immigration & asylum up to OISC L2. We actively welcome applications from those with lived and relevant experience – please see the job description and person specification.

We are currently the only free, Level 2-accredited, year-round provider of out-of-scope immigration advice on the South Coast, and increasing local immigration capacity is critical to address growing demand and changing demographics in the region. Our current core caseload is largely non-EEA nationals whose immigration cases are out of scope of legal aid. However we are also seeing and will continue to see new arrivals and emerging needs in the region including Afghans resettled under the ARAP and ACRS schemes, Sudanese evacuees, EEA nationals who still have not registered for pre-settled or settled status, and an increasing number of both newly arrived and established asylum seekers placed in emergency (‘contingency’) and dispersal Home Office accommodation.

The balance of time spent between different client groups and cases will therefore need to be responsive to the changes we see in the city and region. Many of our clients also have complex additional needs including health and homelessness and the post holder will be expected to liaise closely with our generalist caseworkers and external providers to ensure that people’s holistic needs are met.

You will work as part of a small, supportive advice and casework team that also includes two generalist advice caseworkers, an employability caseworker, a groupwork facilitator and four dedicated resettlement caseworkers who are supporting newly resettled refugee families mainly from Syria and Afghanistan.

Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and pick up an existing caseload.

Ideally you will already be OISC L2-accredited, but if only L1-accredited you must be willing to work towards accreditation within the 6-month probationary period.

Postholders will need to have the right to work in the UK.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Supporting Families team that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

As one of the smaller teams within the Centre 404 organisation, this is an ideal opportunity for an effective and confident individual to bring expertise to the team within a supportive and collaborative environment.

The post holder will be responsible for providing individual information, advice and support to parents/carers of children, young people and adults with learning disabilities or autism across North London boroughs. The specific arears of advice and support will be around the four main themes: Best Start in Life, Carers Health and Wellbeing, Transitions Throughout Life, Income Maximisation (welfare benefits). You will help to navigate what can be complex and potentially intimidating processes to unlock the support that families need and deserve.

This is a potentially hugely rewarding role for an individual with experience of family care and the welfare and benefits system.  You will be making measurable and positive changes to the lives and opportunities of families of children and adults with a learning disability and the job will offer you challenge, autonomy and opportunities for development within a growing organisation.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Debt Advice Case Manager

Do you want to help lift some of the most marginalized and vulnerable in our communities out of poverty? We are seeking a Debt Advice Case Manager to work with a small, compassionate, dynamic charity, to help transform lives.

Our client offers comprehensive debt & benefit advice, helps build financial resilience through money education and budget coaching, and offers mentoring to clients with open-ended holistic support to increase their mental wellbeing and social mobility.

If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!

Internal Job Title: Debt Advice Case Manager

Location: Hounslow, London (will consider hybrid/remote working options)

Salary: £30-34k (FTE) based on experience and location

Contract type: Permanent (6-month probationary period)

Benefits: Enhanced pension scheme, holiday allowance, family-friendly policies, flexible working, learning and development, health and wellbeing.

Closing Date: 3rd June 2024

About the Role:

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

The organisation’s mission is to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt. The job holder will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.

The role combines both technical and pastoral elements. The role will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. But you will also need to lead client appointments and support clients through what at times can be emotionally difficult situations.

About you:

We are looking for someone with prior debt advice experience who ideally has experience in leading and supervising volunteers.

Essential skills and experience of the Case Manager include:

• Previous experience in providing regulated debt advice on a case management basis
• Being a DRO intermediary would be an advantage
• Demonstrable experience in providing person-focused support to clients who may be vulnerable
• Excellent interpersonal skills and an ability to show empathy, compassion and patience
• Sound IT skills with a strong command of the Microsoft Office suite

Above all else, our client is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. They are a faith-based charity and although being a practicing Christian is not an occupational requirement, they are looking for someone comfortable with its Christian ethos and champions its core values. If this sounds like you, then apply today with a CV and cover letter explaining how you are a good fit for the role!

About the organisation:

The organisation was established in October 2009 and saw it’s first client in January 2010. Since then, they have provided advice and support to thousands of families and individuals in difficulty. Set up originally as part of the social action work of Holy Trinity Brompton church in London, the organisation has since expanded, opening up new branches in partnership with numerous churches and running appointments from locations throughout London and the South of England.

Every day the organisation see individuals and families who have been broken by their circumstances, be that illness, bereavement, loss of employment, mental health problems or family breakdown. Through circumstances that any of us would struggle to deal with, they have found themselves facing the prospect of being evicted from their home, struggling to keep the power on, or unable just to meet their basic day-to-day needs.

Other roles you may have experience with could include: Debt Case Manager, Welfare Case Manager, Welfare Advisor, Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Caseworker Supervisor, Senior Benefits Manager, Benefits Lead, Social Welfare Adviser, Benefits Specialist, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
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OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. This will include a team of Housing Caseworkers who will carry out assessments and advocacy work with young people under 25 who are fleeing violence and exploitation, in order to move them on successfully into both emergency and long-term housing options. You should be passionate about working with this client group, able to manage a fast-moving caseload, and committed to working collaboratively with a team across multiple services.

Salary: £31,200 - £34,736

Closing Date: 10am, 3rd June 2024

Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy. 

You will need to:

1. Prepare and present cases to the appropriate statutory bodies
2. Negotiate with third parties in writing and on the telephone
3. Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
4. Be numerate and able to analyse data and draw conclusions
5. Have good communication and IT skills

Role purpose

To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.

About Us

Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.

Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.

We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.

We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.

Caseworker

Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.

This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.

This will be a fixed term contract till 31 July 2024.

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​Role Overview:

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For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.

The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.

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​Key Responsibilities:

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• Work with partners to identify and engage veterans with the CFO Programme.
• Undertake needs assessments with each veteran and jointly develop their support plan.
• Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
• Work with the veteran to secure employment.
• Optimise the delivery of activities which are separately billed as part of CFO Programme.
• Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
• Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.

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​Essential Competencies:

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• Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
• Highly motivated and independent, capable of working remotely from their line manager.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
• Experience of working with others as part of a multi-disciplinary team.
• Excellent communication, organisation and IT/CRM skills.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.

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Security Clearance

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The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.

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If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader.  The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments.  Our team deliver a number of services, including:

• Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
•  Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.
•  Providing supported accommodation for people who have been refused asylum.

MAIN DUTIES AND RESPONSIBILITIES

• Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
• Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
• Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
• Meeting resettled families at the airport and bringing them to their new homes.
• Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
• Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
• Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
• Provide advice and support to resettled families through home appointments in Bedfordshire.
• Provide advice and support to clients both remotely and at in-person meetings

ADDITIONAL DUTIES & RESPONSIBILITIES

• Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct. 
• Respecting and supporting the whole KAP staff team, contractors and volunteers.
• Taking responsibility for your own workload and your own personal development.
• To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
• Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
• This role may require working occasional evenings and weekends.

In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.

Are you passionate about supporting people to uphold their rights?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.  

We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.

dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.

We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role. 

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.

We work flexibly between home and office. Our office in Brixton is accessible.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Sanctuary Coordinator and Caseworker

Salary: £26,000 - £30,000

Location: Hammersmith (with travel to other London Services)

Hours:   35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Sanctuary Schemes are multi-agency victim-centred initiatives that aim to enable households at risk of violence to remain safely in their own homes by installing a 'Sanctuary' in the home and through the provision of support to the household. As a Sanctuary Scheme Specialist, you will support the sanctuary service by carrying out comprehensive assessments of service users and their homes and helping providers to ensure safety improvements are made. Joining our fast-paced team and focusing on short-term activities, you will manage a caseload of survivors, ensuring they have access and encouraging their engagement. You will conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out risk management, safety planning and support; and you will identify and refer to services appropriate to their needs. 

This is an amazing opportunity for a professional with experience of supporting women at risk of, or who have experienced, domestic violence to take on a challenging, but highly rewarding role where you’ll be able to make a difference to women’s lives on a daily basis. Once you join our team, you’ll discover a collaborative, supportive environment where staff empower each other to perform at their best and deliver the highest quality services to those who need our help. You will have the chance to help women and girls overcome the challenges that they face and lead safe, non-violent, equal lives.

About You:

To be successful you will bring the below experience and skills:

You will be experienced in initiating and managing support activities. You will have the ability to maintain project logs and collating log data. Proven experience in referring safeguarding cases to Social Care and MARAC and the ability to proactively assess the needs and safety of children involved and women at risk and have experience in advising women of their rights and options for seeking help and support from other agencies.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Tuesday 28 May 2024 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Student Advisor

We’re looking for someone with a passion for supporting and empowering others to join our collaborative and radically inclusive team at Exeter Students' Guild.

Our team of Student Advisors work to ensure that students are able to access free, independent and confidential advice on issues that affect their university experience, so that they are empowered to advocate for themselves, and to help students Love Exeter.

You will empower students to understand their rights, to identify and access appropriate sources of support, and to navigate processes and procedures that can be complex and challenging at times. The role plays a key part in ensuring students have relevant information and resources through the provision of advice casework and individual advocacy. 

Who are we?

The Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 100 student groups and all of our work is led by, and in the best interest of, our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You’ll have some experience in advocacy, advice or other work which has a focus on empowering individuals. Also to have some experience in dealing with sensitive information and situations.
• You’ll be able to have a good level of communication and be able to recognise when to adapt you communication to ensure it is being delivered in a way which is accessible to others.
• You know how to work as a team and be able to collaborate effectively across multiple teams to achieve a shared goal.  

We offer lots of great benefits including enhanced pay for expectant parents, at least 6-weeks’ holiday, sustainable travel incentives and a confidential employee advice service and assistance programme. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible working. We also provide access to great development, helping you to gain valuable experience in the charity sector and beyond, and ensuring that you have opportunities to grow your career at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

Dates for your Diary

• Closing Date: 20 May 2024 at 10am
• Shortlisting: 22 May 2024
• Interviews: 29 May 2024