Head Of Delivery Jobs in England, United Kingdom
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand new role for GH50/50, therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery. You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
o Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
o Collaborate with the Head of Operations to source and roll out a new organisation-wide management system for GH50/50, ensuring thoughtful integration into our current working practices.
o Organise the Co-CEOs calendars, including scheduling meetings and appointments.
o Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
o Alongside the Head of Operations, maintain effective office management and administrative procedures.
o Manage and triage the organisational email account
o Monitor and update the organisation-wide contact database
o Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
o Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
o Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
o Attendance at internal meetings across all work streams to increase information sharing and keep a sense of organisations objectives
o Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
o Support the Head of Operations to improve the ease of filing documents through our current system - SharePoint.
o Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
o Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
● A keen self starter, who is passionate about the GH50/50 mission and where they can have impact.
● Experience in working with or for academic institutes for research organisations would be beneficial, as would experience working with a remote team with globally based stakeholders
● Excellent organisational and time management skills.
● Strong communication skills, written and verbal, with high emotional intelligence.
● Proficient in Microsoft Office Suite, and familiarity with HR and financial management systems.
● Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Ability to handle confidential information with discretion.
● Knowledge and understanding of the charity sector.
All Staff are required to:
● Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
● Ensure that they have read and understood all mandatory policies and procedures.
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
● Undertake training as required.
● Attend staff and team meetings as required.
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
● 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
● Flexible working arrangements with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
Size: 6 - 10
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:Responsible for management of rental income across YMCA East Surrey Housing schemes to ensure accuracy of rent accounts and service user information held on the rent management database
Hours of work:28 or 35 hours a week. Flexible to be discussed though likely 3/4 days office based and one day from home
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT and YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : Roiling- Interviews on acceptance
Interviews are scheduled : Roiling- Interviews on acceptance
Main Responsibilities:
· To process residents rent and payments received on the housing management system (Pyramid) in order to achieve rent collection and arrears targets.
· Ensure all housing debts are pursued with the resident and local authorities ensuring all actions are recorded and payment plans are agreed with the resident.
· Effectively implement the rent arrears procedure to ensure warnings and eviction notices are served in a timely manner and in accordance with legal procedures
· Pass to Finance colleagues all requests for relevant council tax payments from local authorities
· Ensure receipts from Surrey County Council are correctly allocated between rent accounts and any support element is recorded as Housing Support based on bank payments sent by the Finance team to the housing team. Provide Finance with this information so they can enter onto finance system
· Input bank credits to match bank receipts from finance and posting onto Pyramid (housing management system).
· Work closely with the Head of Finance and support them with the month end reconciliation of receipts and arrears balance
· Lead on Discretionary Housing Payments requests, benefit issues and enquiries with the local authorities
· Maintain accurate rent accounts on the Pyramid housing management system ensuring information is recorded accurately.
· Work closely with the Housing Team and Finance Team on rent and support income management developing good working relations with them.
· Represent the organization in court possessions and evictions where necessary.
· Run monthly rent reports as directed by Head of Housing and Head of Finance
· Work closely with the Finance Officer (income) in relation to any queries about rent charged and payments received.
· Provide cover for the Finance Officer (income) where needed (after training)
· Maintain and submission of pre-card card processes
· Meet with the Head of Finance, Head of Housing and Finance Officer (income) to review housing arrears monthly.
· Ensure processes are followed and systems are updated to support the Key Housing Performance Indicator targets.
· Contribute and represent the organisation in a positive manner in team/management meetings both internally and externally.
· Have knowledge of the external environment in which the YMCA works and keep abreast of key changes particularly around Welfare Reform
· To attend appropriate continuing professional development and training events and be committed to team events.
· Any other duties are required to be performed within the grade and renumeration of the role
· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure.
Thank you!
At SNG, we're committed to creating safe, provide quality, affordable homes in happy, successful communities that leave a lasting, positive impact on our customers' lives. Our approach revolves around putting the customer first, ensuring every interaction is handled with care, respect, and inclusivity.
We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.
You'll be based in our office in Newbury, with the flexibility to combine home working .
The Role
Your role will be to inspire, lead, and motivate a dedicated team of circa 8 Customer Support Advisors. Your role will be pivotal in ensuring the delivery of consistent, high-quality service across all channels, embodying our commitment to 'right first time' outcomes and customer satisfaction
Key responsibilities:
- Contribute to the overall annual budget setting process and any devolved budget.
- Drive continuous improvements to streamline processes/ways of working
- Monitor performance in real time of your team, ensuring they both individually and collectively achieve agreed service and quality levels
- Recognise and reward great performance and values examples, as well as managing underperformance and absence
- Contribute to embedding digital channels, focussing on streamlining processes to make it easier for customers
Knowledge and skills:
- Proven experience in leading and managing dynamic Customer Support teams
- Strong communication, active listening, and decision-making skills
- Evidence of excellent customer service achievements
- Demonstrated excellence in customer service and stakeholder management
- Ability to recruit, nurture, and develop professional teams to deliver impactful customer strategies
- Knowledge of data management processes and industry standards
- Commitment to personal and professional development
Interviews will be held week commencing the 8th July.
What you'll get from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 5pm Friday 28th June 2024
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held on a rolling basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
Thank you!
Work setting: Hybrid (1 to 2 days per week from the office)
Salary: between £58,000 to £66,000 per annum
Hours: 18-month FTC, Full-time (possible extension)
Are you comfortable wearing multiple hats, especially in the areas of insight research, operations and project management? Do you enjoy developing relationships at all levels and exercising your influencing, leadership and engagement skills?
TPP are recruiting a Senior Research Delivery Lead on behalf of our client, that believes in the transformative impact that evidence-based insights can have in supporting improvements in education systems, informing policymakers and other key decision makers, and strengthening practice in the classroom. This is a great opportunity if you want to be involved in leading the operational delivery of evaluation and survey projects, making a tangible impact on education research.
The Role:
As a Senior Research Delivery Lead, you will manage and enhance evaluation and survey operations. Your leadership will be crucial in designing and delivering high-quality operational elements for studies involving primary quantitative data collection from pupils, schools, and other educational settings.
Main responsibilities:
Operational Delivery:
- Lead the definition and implementation of operational models for quantitative data collection studies.
- Collaborate with the Evaluation and Survey Operations Lead to ensure seamless project delivery.
- Write and cost operational sections of proposals.
- Oversee programme and project management of operational elements.
- Ensure clear stipulation of recruitment, engagement, and data collection activities.
- Provide support, troubleshooting, and escalation points for project delivery.
- Continuously improve operational processes, drive development, and produce business plans for change.
Compliance and Ethics:
- Ensure compliance with UK data protection legislation and data security requirements.
- Ensure ethical data collection practices with minimal burden on participants.
- Maintain clear, engaging, and succinct communication with research participants.
Stakeholder Management:
- Develop strong working relationships with internal teams, external clients, partners, and contacts.
- Manage third-party relationships and ensure relevant contracts comply with policies and legislation.
Strategic Leadership:
- Work with the Head of Operational Delivery to manage project processes and improvements effectively.
- Represent survey and evaluation interests in operational process development.
- Lead and implement organisational initiatives.
Essential requirements:
- Experience in delivering large-scale projects involving participant recruitment and data collection.
- Experience in line and team management, with the ability to motivate and maximise performance.
- Strong project management skills.
- Excellent stakeholder engagement and influencing skills.
- Proficiency in strategic and financial analysis with experience working with complex spreadsheets.
- Strong problem-solving skills and ability to translate technical concepts for non-technical audiences.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us:
- Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
-
Our vision: A future where everyone can achieve their potential within and beyond prison.
-
Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the programme & volunteer coordinator your role is to help make this a reality through the coordination of programmes in line with our business plan, and overseeing the recruitment, onboarding and support of our volunteers.
Your role is designed to flex to coordinate existing or new programmes as the needs of our organisation and its users evolve. In its first year, your role will be to coordinate our Penfriends letter writing programme and our grants programme. This will involve growing both programmes across the estate, liaising with prisons to ensure the smooth running of both programmes, and ensuring sufficient volunteer coverage. You will have day-to-day administrative support from our Office, Programmes and Grants Administrator to complete administrative tasks, and you will be supported by the Head of Service Delivery to embed an organisational-wide approach to volunteering.
About you
With an enthusiasm for our mission, you will be a good communicator, professional, well organised and eager to support those we are here to serve. You will work closely with the rest of the team to connect our work, create a cohesive programme offer, and ensure the smooth day-to-day delivery of our programmes and services with the needs of our service users at its core. You will build strong relationships with prison stakeholders across the estate, raising the profile of our work and seeking opportunities to do more to support the people we are here to serve: people on long term sentences.
We are keen that our staff grow and develop as the organisation grows and develops It is therefore essential that you are willing to complete a professional qualification related to the role, such as the ILM Level 3 in the Management of Volunteers. This will be paid for by The Hardman Trust.
-----
Location: Working from home / Frequent travel across the UK (ability to use the London office if required)
Reporting to: Head of Service Delivery
Hours: Full time, 35 hours per week
Please submit a CV and a cover letter outlining how your skills and experience match those within the job description and person specification.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brightside
Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring.
Role overview
The Partnership Manager will oversee and deliver account management across our mentoring partnership portfolio. This role involves managing the partner experience across a range of sectors, including higher education, the third sector, schools and corporate partnerships. The post-holder will be responsible for onboarding new partners, supporting them in developing their yearly mentoring plans, engaging in regular communications to ensure we’re on track with our deliverables, and renewing contracts annually. Success in this role will be measured by key performance indicators such as partner satisfaction, partner engagement and meeting renewal income targets.
Key responsibilities
- Onboard new partners and welcoming them to Brightside
- Complete annual mentoring project plans with all partners
- Provide account management for partners to ensure a positive experience
- Coordinate our partner engagement work (such as our partner forums and the partner satisfaction survey)
- Meet regularly with partners to monitor project deliverables and ensure we meet and surpass expectations
- Lead critical partnership meetings, including planning meetings, mid-point reviews and end of contract reviews
- Lead contracting and renewal discussions with partners to achieve renewal income targets
- Manage partner contracts and invoicing
- Lead the recruitment function for our London based mentoring project, working with schools to promote the opportunity to young people
- Create and monitor renewals strategies for each partner
- Identify opportunities for upsells across the portfolio
- Work with partners to identify their critical success factors, and work with the delivery team to realise these
- Maintain our stakeholder register, to ensure we have the right relationships across the portfolio and the Brightside team
- Collaborate with the Senior Programme Manager to manage our approach to risk across the portfolio
- Act as an escalation point for challenges that may arise in projects
- Support the Fundraising team by meeting with prospective partners to generate new business
- Line management for the Project Support Officer
Team working
- You will be line managed by the interim Head of Innovation
- You will line manage a Project Support Officer
- You will work closely with members of the Programmes Team to ensure we’re on track with partner deliverables
- You will work closely with the Fundraising Team to support business development and new partnerships
Essential criteria
To be successful in this role, you should:
- Be strongly aligned with our mission
- Embrace Brightside’s values and contribute to a positive staff culture
- Understand the challenges faced by young people in education and careers
- Demonstrate a strong track record in partnership management
- Be able to manage complex stakeholders
- Demonstrate a track record in partner retention/contract renewal
- Be able to build strong relationships and collaborate well with partners
- Possess excellent networking, communication and presentation skills
- Be target-driven and proactive
- Have excellent organisation and prioritisation skills
Desirable criteria
We are especially interested in candidates who:
- Have experience using Salesforce or other CRM software
- Have experience of project management
- Have experience of line management
A DBS check at the enhanced level will be required for successful applicants
Salary and benefits
Salary: £35,000 - £38,000
Contract: Fixed-term (ending 31 March 2025, with the possibility of extension)
Hours of work: 37.5 hours a week (full-time)
Holiday allowance: 25 days
Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave
Application instructions
- Submit an answer via CharityJob to the question: "Describe a successful partnership you managed. What strategies or actions did you take that contributed to its success?"
- Submit a one-page cover letter, outlining how you meet the role's essential criteria
- Submit your CV
- Applications must be submitted by 9am on Monday 17 June
Applications without a cover letter will not be considered
Successful applicants will be invited to first interviews from the week commencing 24 June.
Successful applicants from the first interview will be invited to a second interview on the week commencing 1 July.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).
You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation Support the Head of Fundraising to plan, lead, implement, and evaluate strategies to:
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
Donor data analysis and segmentation Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
See attachment for further responsibilities
The client requests no contact from agencies or media sales.
Thank you!
Salary £45,000 per annum | 35 hours per week (Full-time) | Permanent
This role will involve hybrid working from home and WGN offices, as well as occasional travel across London. This may evolve over time in line with Service User, service delivery and organisational requirements
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. To support this work, we are looking for an experienced and dynamic individual to lead and manage our multidisciplinary Rape Crisis Services.
About you
The ideal candidate will have a proven track record of working at senior leadership level and of managing a range of services as well as a multidisciplinary staff team. The successful candidate will have excellent knowledge of the issues facing women and girls affected by sexual violence in the context of their lives, the criminal justice system, safeguarding, support services and policy frameworks.
This is a great opportunity for a highly motivated and dynamic individual to lead one of our flagship services and to work alongside a highly skilled staff and senior leadership team. We are looking for someone who is able to offer strategic insight and direction and support the future development and consolidation of rape crisis services across West London.
If you have the passion, skills and vision for this role and are looking to make impact within a feminist organisation then we would welcome your application.
Further Information
This post is subject to satisfactory references and Enhanced DBS check.
Employee benefits include 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
Thank you!
JOB SUMMARY
The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.
They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:
- Leading, implementing and developing therapeutic projects and service planning.
- Managing Grief Encounter therapists, supervisors, volunteers and placement students.
- Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
- Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
- Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.
Please see Job Description for more information
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join the fight for mental health and wellbeing across Cwm Taf Morgannwg and play a vital role within our communities.
Our Counsellors are a lifeline to people in need of talking treatment providing a safe clinical space for individuals to speak out about negative life events and take back control of their lives. We are now recruiting a qualified counsellor to offer life-changing, talking treatments to adults experiencing mild to moderate mental health and wellbeing needs in GP practices across the Rhondda. You will need to be confident in delivering person-centred counselling /psychotherapy to adults in the medium of their choice face to face, online and telephone contract.
In return: You will receive peer support from our committed team, independent clinical supervision, and line management from our Head of Service and Deputy CEO, as well as access to training and wellbeing support.
Our Counsellors, work hard to ensure that the people we serve receive appropriate and timely access to talking treatments in their time of need.
Our ambition is to ensure that anyone in need of life-changing, mental health support can access an effective, compassionate, and professional service from Cwm Taf Morgannwg Mind or a key partner from the NHS or other third sector providers. This is where you come in.
If you are a qualified experienced counsellor, passionate about delivering high-quality counselling services, for the benefit of individuals, and the communities we serve then we would love to hear from you.
This role currently ends on 31st March 2025 – we hope to extend the service to meet the communities continued demands for counselling.
Role Purpose
· Face to face, online and telephone counselling
· To ensure that all face to face, online and telephone counselling appointments are ethical, and safe in line with best practice recommendations from BACP, NCS and UKCP
· To work in partnership with GP practices and Primary Care Mental Health Support Services, liaising and nurturing key relationships, e.g. GP Practice leads to ensure positive outcomes for people who use our counselling services
· To maintain accurate data and client records in line with GDPR, GP requests and the Mind Quality Mark
· Responsible to: Head of Service and Deputy CEO
Main duties and responsibilities
To uphold and promote best practice in the delivery of high-quality person-centred counselling / psychotherapy services to ensure all Cwm Taf Morgannwg Mind services are safe, ethical and client centred in line with the Mind Quality Mark.
To accurately capture data taking direction from the Counselling supervisor, and colleagues in Primary Care to ensure robust quality monitoring is undertaken and all patient notes accounted for in the delivery of counselling /psychotherapeutic services.
In collaboration with internal and external colleagues to explore how we can improve the counselling / psychotherapeutic experience for people who use our services, implementing recommendations and learning from clinical supervision, team meetings, line management meetings, and your own reflections to improve and refine your professional counselling practice. To ensure the continuous development and sustainability of our services for all in need.
To express an interest in becoming our Counsellor in the Rhondda area, please send your CV and a short expression of interest (max 500 words) by the 12th June 2024. Your expression of interest must state how you meet the person specification and why you want to work in this role at Cwm Taf Morgannwg Mind.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join the fight for mental health and wellbeing across Cwm Taf Morgannwg and play a vital role within our communities as a Counsellor. This role will be providing maternity cover on a temporary basis and will be a rolling contract
Our Counsellors are a lifeline to people in need of talking treatment providing a safe clinical space for individuals to speak out about negative life events and take back control of their lives. We are now recruiting a qualified counsellor to offer life-changing, talking treatments to adults experiencing mild to moderate mental health and wellbeing needs in GP practices across the Rhondda to temporarily provide maternity cover. You will need to be confident in delivering person-centred counselling /psychotherapy to adults in the medium of their choice face to face, online and telephone contract.
In return: You will receive peer support from our committed team, independent clinical supervision, and line management from our Head of Service and Deputy CEO, as well as access to training and wellbeing support.
Our Counsellors, work hard to ensure that the people we serve receive appropriate and timely access to talking treatments in their time of need.
Our ambition is to ensure that anyone in need of life-changing, mental health support can access an effective, compassionate, and professional service from Cwm Taf Morgannwg Mind or a key partner from the NHS or other third sector providers. This is where you come in.
If you are a qualified experienced counsellor, passionate about delivering high-quality counselling services, for the benefit of individuals, and the communities we serve then we would love to hear from you.
Role Purpose
· Face to face, online and telephone counselling
· To ensure that all face to face, online and telephone counselling appointments are ethical, and safe in line with best practice recommendations from BACP, NCS and UKCP
· To work in partnership with GP practices and Primary Care Mental Health Support Services, liaising and nurturing key relationships, e.g. GP Practice leads to ensure positive outcomes for people who use our counselling services
· To maintain accurate data and client records in line with GDPR, GP requests and the Mind Quality Mark
· Responsible to: Head of Service and Deputy CEO
Main duties and responsibilities
To uphold and promote best practice in the delivery of high-quality person-centred counselling / psychotherapy services to ensure all Cwm Taf Morgannwg Mind services are safe, ethical and client centred in line with the Mind Quality Mark.
To accurately capture data taking direction from the Counselling supervisor, and colleagues in Primary Care to ensure robust quality monitoring is undertaken and all patient notes accounted for in the delivery of counselling /psychotherapeutic services.
In collaboration with internal and external colleagues to explore how we can improve the counselling / psychotherapeutic experience for people who use our services, implementing recommendations and learning from clinical supervision, team meetings, line management meetings, and your own reflections to improve and refine your professional counselling practice. To ensure the continuous development and sustainability of our services for all in need.
To express an interest in becoming our Counsellor in the Rhondda area, please send your CV and a short expression of interest (max 500 words) by the 12th June 2024. Your expression of interest must state how you meet the person specification and why you want to work in this role at Cwm Taf Morgannwg Mind.
The client requests no contact from agencies or media sales.
Thank you!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role is crucial in supporting the Head of Strategy in developing the organisational strategy and operational plans, making sure that everything stays on track.
This will include assisting in monitoring the progress of strategic planning, planning workshops to facilitate internal communication and learning, but also supporting in routineday-to-day tasks including scheduling, managing the flow of, filing, archiving and securing of important/confidential information, facilitating smooth and effective communication with relevant stakeholders and by providing administrative support on small-scale projects.
We need someone who is a quick learner, proactive, and can adapt quickly. Your work directly impacts the future strategic direction of Muslim Aid.
About the Role:
- Assist in the development and implementation of organisational strategies and plans.
- Support in the monitoring of key deliverables against identified indicators in the operationalisation of the strategy, including effective coordination with relevant departments to ensure milestones are met.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Where necessary, read, research, and summarise documents, reports, and articles, advising the Head of Strategy on current sector developments.
- Develop a thorough understanding of Muslim Aid's work areas in order to ensure strategic linkages/appropriate dissemination of information or assignment/follow up of actions.
- Analyse data and metrics to provide insights and identify opportunities for improvement or innovation
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to create, organise, and maintain both physical and digital records, ensuring easy retrieval and secure storage.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Ability to be flexible and adaptable to changing priorities and be able to quickly adjust plans and schedules as necessary.
Why you should apply:
Join us as a Strategic Support Officer and play a crucial role in driving our strategic initiatives. Facilitate stakeholder communication, manage strategic documentation, and assist in research and analysis to advance Muslim Aid’s mission. Ready to make a difference? Apply now!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting time to be joining Drinkaware as we grow our partnerships programme to help deliver our strategy. Working with our funder and non-funder partners increases our reach and demonstrate real impact and is a priority.
The Partnerships Project Manager will play a crucial role in ensuring the successful delivery of the non-funder partnerships projects in line with cost/time/quality requirements.
You will be an accomplished project manager, with a high degree of business acumen and substantial experience of setting up and delivering projects working with and through multiple stakeholders and partners. This position requires a methodical thinker with excellent stakeholder engagement and communication skills and a proven track record in project management and reporting.
Thank you!
We’re recruiting a part time Marketing and Communications Manager to support the development, implementation and management of innovative marketing campaigns to drive awareness, interest, and income across all areas of our work.
Job Type: Fixed Term Contract (Mat Cover)
Hours: 28 hours per week
Salary: £31,196.80 pro rata (based on FTE of £38,996)
Location: Hybrid – FSRH London office (London Bridge) and home working.
Marketing management
- Supporting our Head of Marketing to develop cross-organisation marketing plans to help us achieve our member retention objectives and reach new audiences.
- Leading projects with our Members Services Team, Education and Training, and External Affairs teams to understand the market and customer need for our products and services.
Marketing activities
- Lead on the delivery of effective marketing plans for a range of audiences and outputs, including but not limited to our online and in-person events, qualifications, training and assessments, and clinical guidance, guidelines and standards.
- Write engaging copy for both online and offline marketing collateral – including news stories, blogs, email communications, print and digital adverts, and social media.
- Segment and tailor marketing communications for a range of audiences by professional role, membership type, and level of involvement with us.
- Manage regular email communications with our registered users (those who express an interest in us) and candidates (those currently learning with us) to support their journey towards becoming a member.
- Develop and manage the marketing activities for our core member publication The British Medical Journal in Sexual and Reproductive Health (BMJ SRH)
- Proactively manage a content calendar to help keep track of our range of communications.
- Collaborate with our Digital Marketing Officer to repurpose content from our website and campaign publications for use on social media.
- Ensure all communications practices are GDPR compliant.
Marketing intelligence
- Support the Head of Marketing with desk-based research / activities to help us better understand and engage with newer audiences (e.g., physician associates, pharmacists).
- Monitor and report on the effectiveness of marketing campaigns, using a range of tools (e.g., Google Analytics, CRM reports, Google Data Studio), working closely with our Digital Content Manager and Data Manager.
- Proactively look at ways to improve the overall effectiveness of marketing campaigns, using data and insights to inform this.
- Track and monitor email campaign effectiveness and make recommendations for improvements, most notably during our annual member renewals campaign.
Brand management
- Champion our FSRH values, brand guidelines and style guide, supporting the Head of Marketing to keep our templates and materials up-to-date and implemented correctly.
- Support the development of event specific content for in-person and online events, and occasionally assist as an FSRH representative.
- Produce slides for our CEO / Officers where needed to help share information about FSRH’s work.
You will have experience:
- Developing and delivering successful and multichannel marketing and communications plans
- using email marketing tools and segmenting communications to suit specific audiences
- working across social media platforms and creating tailored content
- using data to understand audiences, measure the success of campaigns and improve effectiveness
- an understanding of GDPR and how it is applied in practice
- copywriting skills for a variety of audiences on different communications channels, both online and offline
- with tools such as Mailchimp, Hootsuite, website content management systems (CMS) and Google Analytics
- Microsoft office skills with a knowledge of Office 365
- positive communication skills, both written and verbal with great attention to detail and proof-reading abilities
- the ability to work flexibly to respond to changing priorities.
- interest in sexual and reproductive healthcare (SRH)
We will offer you:
A range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Flexible working culture
- Pension and life assurance scheme:
- 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- ‘Free Lunch’ Thursday (in office)
- Interest free season ticket travel loans
- Enhanced maternity, paternity, adoption, and neonatal pay
- Ongoing training and development
To Apply
In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Please send your CV and covering letter
Deadline for applications is 17 June 2024.
Interviews are likely to take place w/c 24 June 2024.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality, and encourage applications from people of all backgrounds and are working hard to minimise unconscious bias.
The client requests no contact from agencies or media sales.