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Top job
Huddersfield Mission, HD1 1QA (On-site)
£25,877 pro rata
Frontline triage worker, assisting clients with initial needs - housing, finances, mental health - & connecting them to services.
Posted 5 days ago
Top job
Single Homeless Project, Multiple Locations (On-site)
Starting at £38,369.69 and rising incrementally to £41,528.80 per annum
Play a vital role in providing effective leadership in assessment, support and move on to the young people we accommodate
Posted 3 days ago
Top job
Girls Not Brides: The Global Partnership to End Child Marriage, London (On-site)
£51,000+ per year (subject to a salary benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Posted 6 days ago
Top job
Charlie Waller Trust, Newbury, Berkshire (Hybrid)
£22,000 - £25,000 per year
Do you have a love for events & passion for supporting people wanting to raise money to make a difference for young people’s mental health?
Posted 5 days ago Quick Apply
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Hackney Migrant Centre, Hackney (Hybrid)
£38,758 - £40,572 per year
Hackney Migrant Centre is looking for an Immigration Advisor!
Posted 6 days ago Quick Apply
Top job
Bexley Voluntary Service Council, Multiple Locations (On-site)
£28,631 inc OLW (+ 6% pension)
We are looking for a dynamic individual to take on the day-to-day administration of BVSC.
Posted 5 days ago Quick Apply
Back Up, SW18, London (Hybrid)
£48,000 - £53,000 per year (inc. 5% London Allowance)
Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.
Posted 2 days ago Quick Apply
Loughborough Community Centre (LCC), London (On-site)
£24,960 - £32,640 per year
Looking for a motivated individual to join our wonderful LCC team delivering vital award-winning projects for children and their families.
Posted 2 days ago Quick Apply
Andrews Charitable Trust, Bristol (Hybrid)
£30,000 per year (FTE)
Posted 1 week ago Quick Apply
Closing in 5 days
The Drinkaware Trust, London (Hybrid)
£36,000 - £40,000 per year
Seeking an experienced Programme / Project Delivery Manager to plan and deliver new and future partnerships maximising reach and impact.
Posted 3 days ago Quick Apply
Closing tomorrow
Longborough Festival Opera, Moreton-in-Marsh (Hybrid)
£45,000 - £50,000 per year
Longborough Festival Opera is an intimate, 500-seat opera house in the Cotswolds, and is seeking a proactive individual as Head of Finance.
Posted 1 week ago
Closing in 7 days
Coin Street Community Builders Ltd., Multiple Locations (On-site)
£17,225 - £17,875 per year (at 25 hours per week)
Posted 1 day ago
Sudbury Methodist Church, Wembley (On-site)
£17 per hour
Posted 1 week ago
Page 3 of 70
HD1 1QA (On-site)
£25,877 pro rata
Part-time (20 hours per week 9am – 1pm Monday to Friday)
Permanent
Job description

Job Summary

To be the initial point of contact for customers accessing Huddersfield Mission services. To provide initial stage advice and assistance on a variety of needs. To work within the Advice Team to ensure the smooth running of Huddersfield Mission’s drop-in service, responding to requests for advice and support to customers and triaging them to the correct team member for support.

Main Responsibilities

  • Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
  • To ensure the effective delivery of the Mission advice drop-in, telephone support service and appointments service
  • Maintain accurate and confidential case management records and contribute to monitoring information for the service
  • To make onward referrals and signpost where appropriate to other sources of help, such as statutory and non-statutory agencies
  • To work with our Community Champion and other health partners to support customers underlying health needs particularly where these might be addressed with community-based intervention.
  • To ensure impartiality and confidentiality when dealing with customers
  • Regularly update electronic case records using our Lamplight – our CRM system to enable continuity of casework, monitoring and information retrieval.

 Organisational Responsibilities

  • To work in a non-judgemental, person-centred, asset-based way to enable customers to achieve positive outcomes, such as maximising income or accessing health and wellbeing services.
  • A commitment to safeguarding children and adults at risk and to take appropriate action, in line with our Safeguarding Policy and procedures under the direction of our Designated Safeguarding Leads.
  • To manage customer behaviour within the Mission policy.
  • To implement and adhere to all Mission policies and practices in relation to all aspects of our work
  • Any other duties and responsibilities, identified by the Advice Services Manager as are within your capabilities and level of responsibility, in order to meet the needs of the Huddersfield Mission
  • To participate in meetings at the Mission, to promote partnership working with other support services within Kirklees
  • To liaise with internal and external agencies where appropriate, including safeguarding referrals.

Employee Benefits

In addition to a competitive salary, we offer a stakeholder pension scheme where we will match the employee contributions up to a maximum of 6%.
We offer an employee Support program where staff can access a range of health and wellbeing activities.

Huddersfield Mission

Huddersfield Mission seeks to be a safe place for all in the heart of Huddersfield. We are an open and inclusive organisation that works with a wide range of people, but we recognise that we are particularly well-known for our work with people who are experiencing significant poverty, mental health, homelessness or addiction. Our strapline is Serving People, Changing Lives which highlights our approach of dealing with immediate needs and long-term or underlying causes. We value our staff and volunteers and support them with appropriate training and personal development.

Please see the job description and person specification for the full details.

Application resources
Posted by
Huddersfield Mission View profile Company size Size: 11 - 20

Serving People, Changing Lives

Posted on: 04 June 2024
Closing date: 04 July 2024 at 12:00
Tags: Advice, Information,Christian,Support Worker

The client requests no contact from agencies or media sales.