Caseworker jobs in London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
· Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
Registered Charity
21 - 50
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Thank you!
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time – 35 hours per week
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Thursday 26 March 2026
Interviews will take place on Tuesday 31 March 2026
For further information and an application pack please go to our website via the Apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Thank you!
A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity.
About the role
You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.
You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.
This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.
About the team
The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.
All team members are homebased.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 22 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us all about why you think you'd be a great fit for our charity
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to be partnering with The Insurance Charity in their search for a Caseworker on a 12-month FTC.
Location: Cannon Street (3 days office /2 day remote)
Contract: 12 months commencing May 2026. 21-28 hours.
Salary: £36,000-£38,000 pa pro rata
Benefits: Generous pension entitlement (20% of base salary), plus permanent health/income protection insurance and life assurance.
The Insurance Charity has been supporting those working in the insurance profession for over 120 years. They provide financial and practical assistance to people facing hardship — helping them find stability and hope during difficult times. You’ll join a warm, motivated team of eight colleagues who are passionate about making a difference.
About You
You are an experienced caseworker or grants officer to individuals with a strong understanding of financial hardship and UK state benefits. You can assess applications, analyse financial information, and make recommendations for support. Highly organised, you manage a varied caseload, maintain accurate records, and use digital systems confidently.
Above all, you bring empathy, sound judgement, and a non-judgmental approach, providing support to people facing complex challenges with respect, confidentiality, and care.
Key Responsibilities
- Assess applications against eligibility criteria and grant-making policies
- Conduct needs assessments via phone/video calls and review ongoing cases
- Analyse financial information and make recommendations for support
- Prepare reports and recommendations for Grants Committee consideration
- Provide guidance on benefits, housing, debt, employment, and other support
- Signpost beneficiaries to relevant organisations and partner services
- Maintain detailed, accurate records and ensure data confidentiality
- Monitor outcomes, contribute to impact reporting, and uphold safeguarding standards
Essential Skills & Experience
- Experience as a Caseworker or Grants Officer supporting individuals
- Up-to-date knowledge of UK state benefits
- Understanding of financial hardship and relevant support services
- Ability to manage complex caseloads and adapt to changing priorities
- Strong digital skills, including Microsoft 365 and case management systems
- Excellent communication, written, interpersonal, and analytical skills
- Empathy, high emotional intelligence, and sound decision-making
- Team player with attention to detail and accuracy
Join this small, friendly team and make an impact where it truly matters – supporting people when they need it most.
For more information, please send your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
Deadline: 06/04/26
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EQUISS Caseworker
Reports to: Head of Advocacy and Safeguarding
Purpose of the Role
EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.
Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.
This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.
The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.
Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.
As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.
Key Responsibilities
Advocacy and Support
- Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
- Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
- Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
- Help individuals understand their rights, options and available pathways for raising concerns
- Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
- Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
- Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate
Case Management
- Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
- Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
- Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
- Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required
Safeguarding
- Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
- Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
- Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
- Maintain clear and confidential records of safeguarding decisions and actions taken
Partnership and Liaison
- Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
- Support individuals in navigating organisational processes where concerns relate to equestrian environments
- Help build constructive relationships with relevant safeguarding and welfare partners
Learning and Insight
- Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
- Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
- Support the development of organisational learning by sharing themes and insights emerging from advocacy work
- Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial
Person Specification
Qualifications
Essential
- Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment
Desirable
- ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
- Additional training in trauma-informed practice, safeguarding or victim-survivor support
Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.
Essential Experience
- Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
- Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
- Experience working with sensitive and confidential information
- Understanding of trauma-informed and survivor-centred practice
Knowledge
- Understanding of safeguarding principles relating to children, young people and adults at risk
- Awareness of barriers individuals may face when reporting abuse or misconduct
- Understanding of professional boundaries and safe information sharing
Skills
- Excellent listening and communication skills
- Ability to engage sensitively with individuals discussing difficult experiences
- Ability to assess needs, prioritise actions and manage casework effectively
- Strong organisational and record-keeping skills
- Ability to work independently while contributing to a collaborative team environment
Additional Information
- The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
- Some evening or weekend availability may occasionally be required
- The role requires an enhanced DBS check
- The postholder will participate in regular supervision and reflective practice
- The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to Head of Advocacy & Safeguarding
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking an experienced and qualified immigration advisor to lead on key elements of our Change of Conditions casework service as maternity cover for the coming year including our ‘self-submissions’ support programme and second-tier CoC advice.
The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF). We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. As part of this work, we continually develop new casework approaches to make CoCs more accessible to more people. By taking a strategic approach to our casework, we have opened up new routes for people to move through the process, and achieved greater recognition of groups with particular needs. We have also supported numerous strategic legal challenges which have prompted significant changes to the immigration rules and guidance related to CoCs.
In this cover position, you will play a key role in our strategic casework. You will be responsible for TUP’s ‘self-submissions’ casework provision for applicants who submit their own CoC applications independently. You will support with other strategically significant casework as required, including by liaising with public law firms, writing witness statements for JR challenges and communicating directly with Home Office policy teams. You will also share our CoC expertise with the sector through second-tier advice and training workshops.
The role will suit someone who has prior experience of supporting clients with NRPF, an interest in broader immigration policy and the desire to apply those skills to a specialist context. The role requires someone who can adapt quickly and apply a strategic mindset to the challenge of using legal routes to achieving systemic change.
About The Unity Project
Who we are
The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.
Why we exist
We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.
Our values
We aim to be:
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Representative of and accountable to people who are navigating or have navigated the systems we want to change.
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Sustainable, so we can continue our work as long as it is needed.
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Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
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Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
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Equitable to all who give their time to the project.
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Tenacious, innovative, reflective and adaptable in our casework.
Benefits
- Salary - £42,225 pro rata
- Flexibility - We work together in person on Tuesdays and Thursdays. Beyond that we can be flexible about how you meet your hours.
- Annual leave - 35 days pro rata, inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
- Pension - 5% employee contribution, 8% employer contribution
- Clinical supervision - All staff have access to monthly clinical supervision
- Wellbeing - All staff have a personal wellbeing budget to spend as they need
- Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
- Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
- Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.
Please submit your CV and cover letter (no more than two pages) by 8am 16 April 2026. Cover letters should respond to the person specification and be personal and distinct. Avoid reliance on AI and do not simply restate your CV.
We use an anonymised recruitment process. Names and basic demographic information will be redacted from applications before shortlisting. Please do not include this in the body of your cover letter.
Due to the nature of the role, we'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes. We will discuss accessibility requirements before interviewing.
Questions or issues? Our contact email is in the person specification.
Registered Charity
1 - 5
We want everyone to have equal access to the welfare system. We challenge the ‘no recourse to public funds’ policy and work to minimise its impact.
The client requests no contact from agencies or media sales.
Thank you!
Caseworker
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
The Family Matters team provides emotional support, information, and guidance to the families (e.g. partners, parents, adult children, grandparents) of those under investigation for online child sexual abuse offences.
They are often the hidden victims of crime, facing multiple problems and isolated from sources of help and support. This role provides one to one support to family members over the phone, supporting clients with attending Court hearings, liaising with relevant professionals, and advocating for clients where necessary.
Responsibilities:
- To work as a member of the Family Matters Team to deliver outcomes for the Family Matters Programme as agreed with The National Lottery Community Fund.
- To provide information and Trauma informed support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments / case management.
- To offer information and support to family members regarding the Criminal Justice process during investigation, court hearings, sentencing and beyond.
- To help family members remain informed regarding Child in Need and Child Protection processes.
Skills, Knowledge and Abilities
Essential:
- Experience in direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Knowledge and skills to operate within a trauma-informed approach.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with diverse groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Knowledge of domestic abuse.
Other Essential Requirements:
- Required to travel within and outside of Thames Valley on occasions.
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership t/a Home after Hope is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role requires regular in-person engagement in London. Applicants must be able to travel to and work in London easily.
About us
SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence.
We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help
Role
In this exciting role, you will provide pro–active emotional, practical information, advice and advocacy support for male and non-binary survivors who have experienced any form of sexual violence.
As our Sexual Violence Caseworker, you will ensure survivors are aware of their social welfare rights, options and entitlements and assist them in accessing key services such as social services, housing, and benefit agencies.
Please see attached Job Description and Personal Specification for more information.
Benefits of Working with Us
- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development
How to apply
To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:
- An up-to-date CV.
- A supporting statement that addresses each of the requirements in the person specification and outlines your motivations for applying.
Closing date: Sunday 22nd March 2026 at 11.30pm
Shortlisting for Interviews: Week beginning the 6th of May. The interview will be held remotely via Teams or Zoom.
We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.
At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.
If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
Registered Charity
51 - 100
Our vision is a society that acknowledges, supports, and advocates for men and non-binary people who have been affected by rape or sexual abuse
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
Not your average job: This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.
You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.
By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.
Take a look at our comprehensive job description for more details.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy. Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field
Specifically seeking candidates with:
- Experience with people affected by trauma, sudden bereavement, or serious injury
- Understanding of trauma-informed practice and ability to provide support sensitively
- Experience identifying and responding to safeguarding and vulnerability concerns
- Strong advocacy skills ability to act as a powerful voice for service users, expertly navigating external networks, assemble resources and cross-functional support where required.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video telling us about why you think you'd be a great for for our charity.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Caseworker - Sexual Violence
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities.
Role Description
To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices.
Responsibilities:
- To provide support to service users who have experienced sexual violence.
- To provide support to the facilitation of group work within the service.
- To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups.
- To lead on providing service users information sessions and informal group activities / events.
- To independently manage a small caseload of adult client cases, providing practical and emotional support.
- To conduct risk assessments, do case management and safety planning in partnership with other key agencies.
- To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate.
- To help service users to make informed choices about their future options.
Skills, Knowledge and Abilities
Essential:
- Experience of direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Willingness to be able to work flexible hours when necessary and be part of an on-call rota.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Compassionate towards the individuals the service supports.
- A driving licence and own transport.
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users.
- Knowledge and skills to operate within a trauma informed approach.
- Ability to provide non-judgemental, non-directive and confidential support to service users in crisis.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
- A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Have an ISVA qualification or be prepared to undertake training.
- Knowledge of domestic abuse – at least level 2 DASH training.
- Awareness of differing counselling approaches.
For this role you will also need:
- The ability to travel within Thames Valley and occasionally the surrounding areas.
- To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- A driving licence and your own vehicle.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Newham University Hospital Emergency Department and the wider community
Ref code: NED-261
Are you a proactive, compassionate and engaging individual with a proven record of working successfully with ‘high risk’ vulnerable young people? Then join St Giles as a Senior Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 10 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre Whittington Hospital ED. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be part of the Newham University Hospital Emergency Department Team meeting CYP (Children and Young People) at the point of presentation to the ED to offer support, with the aim to safeguard and reduce risk around the CYP. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
- Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing
- Experience of engaging successfully with ‘challenging’ young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
Closing date: 9 am on 23rd March 2026. Interviews: 1st April 2026 at Camberwell.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.
This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!
The role is 21 hours per week.
Due to the number of applications we may not be able to respond to all unsuccessful applicants.
Registered Charity
51 - 100
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a senior leadership role and a key early appointment within EQUISS.
As Head of Advocacy and Safeguarding, you will lead the development of our advocacy and safeguarding work, shaping how EQUISS supports individuals navigating abuse, misconduct and safeguarding concerns across the equestrian sector.
You will establish and oversee the organisation’s advocacy service and support line, including recruiting and managing advocacy caseworkers, and ensuring individuals receive safe, informed and survivor-centred guidance. You will also lead the development of safeguarding frameworks, case management systems and organisational safeguarding practice.
As a founding leadership role, you will help shape the safeguarding framework of a new independent organisation, providing strategic oversight of the EQUISS safeguarding training programme and contributing safeguarding expertise to the development of our standards and accreditation frameworks, ensuring learning from advocacy informs sector practice.
Working closely with the leadership team, you will help establish EQUISS as a trusted organisation driving stronger safeguarding, clearer reporting pathways and greater accountability across the equestrian sector.
As a developing organisation operating with a small and collaborative team, this role requires someone who is comfortable balancing strategic leadership with practical delivery. We are looking for a compassionate and inclusive leader who can support and develop others, foster a culture of trust and reflective practice, and contribute positively to building the organisation as it grows.
Key responsibilities
Strategic leadership and safeguarding oversight
- Provide strategic leadership for EQUISS’ advocacy and safeguarding work
- Establish safeguarding frameworks, case management processes and risk management structures across the organisation
- Act as Designated Safeguarding Lead, providing oversight of complex safeguarding cases and ensuring appropriate referrals and partnership working
- Ensure EQUISS maintains robust safeguarding governance, confidentiality and data protection standards
Advocacy and support services
- Lead the development and delivery of EQUISS’s advocacy service and support line.
- Recruit, manage and support advocacy caseworkers, ensuring high-quality, survivor-centred support and safe case management practice
- Shape how EQUISS supports individuals navigating reporting processes, organisational complaints and statutory systems
- Oversee case management systems and triage processes to ensure safe, consistent and effective responses to safeguarding concerns
Safeguarding training and sector learning
- Provide strategic oversight of the EQUISS safeguarding training programme, ensuring training reflects the realities of safeguarding within equestrian environments and aligns with best practice across sport and safeguarding sectors
- Lead the recruitment, management and quality assurance of safeguarding trainers, including freelance trainers, consultants and subject-matter experts delivering EQUISS training programmes
- Work with trainers and external partners to develop and refine training content, ensuring consistency, accuracy and high standards of delivery
- Establish processes for trainer induction, guidance and quality assurance to ensure training is delivered in line with EQUISS safeguarding principles and standards
- Ensure learning from advocacy work informs training content, sector guidance and safeguarding practice
Contribution to standards and sector improvement
- Contribute safeguarding expertise to the development of EQUISS standards and accreditation frameworks, ensuring safeguarding expectations reflect best practice
- Use insight from advocacy and safeguarding work to inform sector learning, standards development and organisational guidance
- Support the development of sector resources that help organisations strengthen safeguarding practice
Sector engagement and partnerships
- Build relationships with safeguarding professionals, statutory agencies and specialist support organisations
- Represent EQUISS in sector conversations relating to safeguarding, welfare and organisational accountability
- Contribute to knowledge-sharing, policy discussions and initiatives aimed at improving safeguarding standards across the equestrian sector
Culture, learning and survivor-centred practice
- Ensure EQUISS’s work remains grounded in survivor-centred principles, independence and transparency
- Embed learning from lived experience into service design, safeguarding practice and training development
- Foster a culture of reflective practice, safeguarding vigilance and professional integrity within the organisation
Person specification
Qualifications
- A relevant professional qualification or degree in safeguarding, social work, psychology, law, education, criminology or a related field, or equivalent professional experience
- ISVA, IDVA or CHISVA qualification, or willingness to work towards one
- Advanced safeguarding training, including Designated Safeguarding Lead (DSL) training and Safeguarding Level 4 or Level 5 training, or equivalent senior safeguarding training
- Evidence of continued professional development in safeguarding practice
Essential experience and knowledge
- Significant professional experience in safeguarding, advocacy or victim-survivor support, ideally within violence against women and girls (VAWG), sport, welfare or related sectors
- Strong understanding of independent advocacy models, including ISVA and CHISVA frameworks, and how these operate alongside statutory services
- Experience overseeing complex safeguarding cases, including risk assessment, referrals and partnership working within multi-agency safeguarding environments such as police, social care and safeguarding hubs
- Experience leading and managing teams, including providing supervision or reflective practice support to staff working with complex safeguarding or advocacy cases
- Experience recruiting, supporting or overseeing trainers, facilitators or external practitioners, ensuring quality and consistency of delivery
- Experience supporting or working with individuals affected by sexual exploitation, sex trafficking, modern slavery or related forms of abuse
- Demonstrable understanding of trauma-informed and survivor-centred practice
- Strong knowledge of UK safeguarding legislation and guidance, including responsibilities relating to children and adults at risk, and experience contributing to organisational safeguarding policies, procedures or governance frameworks
- Ability to exercise sound professional judgement in complex safeguarding situations, maintaining confidentiality and appropriate professional boundaries
Leadership and personal qualities
- A compassionate and inclusive leadership style, with the ability to support staff working with complex and sensitive safeguarding issues.
- Ability to work effectively in a small and collaborative team, contributing to the development of systems, processes and culture as the organisation grows.
- Strong interpersonal skills and emotional intelligence, with the ability to build trust with colleagues, partners and those seeking support.
- A collaborative mindset and willingness to work flexibly in a developing organisation, balancing strategic leadership with hands-on delivery where required.
Desirable
- Experience working within sport, equestrian environments or athlete welfare contexts.
- Experience contributing to sector standards, accreditation frameworks or safeguarding policy development.
- Membership of, or engagement with, a relevant professional safeguarding body or network.
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to CEO