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Join us as Service Delivery Administrator!
We’re expanding our training offer across AUK and we’re looking for an organised, people-focused Administrator to keep everything running smoothly.If you love making complex logistics feel effortless, this is your role.
We’re looking for someone who can quickly and confidently get to grips with new tools and software—whether that’s Eventbrite, Canva or any other platform that supports our work.
What you’ll bring
Strong administration skills with excellent attention to detail and follow-through.
Confidence using systems and Microsoft 365 (Outlook, Teams, Excel); comfortable learning new systems quickly.
Great communication skills—clear, friendly and professional in writing and conversation.
Ability to juggle multiple priorities and deadlines in a fast-paced environment.
A service mindset: proactive, solutions-focused and calm under pressure.
As all our roles are online and homebased, we’re looking for someone who is confident working virtually, highly organised, digitally fluent and experienced in managing communication, collaboration and workload effectively in a remote environment.
ROLE PROFILE
JOB TITLE:
Service Delivery Administrator
RESPONSIBLE TO:
Service Delivery Manager
HOURS OF WORK:
28 hours per week
LOCATION:
Home based
DURATION:
GRADE/SALARY:
Permanent
Grade 3.1 £24.479
KEY WORKING RELATIONSHIPS
•Service Delivery Manager
•Impact and Data Officer
•Clinical Director
•Path Team
•AUK staff
•Commissioning agencies
•Accounts / Finance team
PURPOSE OF THE ROLE
To assist with the smooth running of the training and therapeutic services delivered by the PATH and wider AUK teams.Supporting the Service Delivery Manager with administration associated with AUK training programme.
MAIN DUTIES AND RESPONSIBILITIES
•Manage inboxes to ensure emails are responded to promptly including forwarded to the relevant persons, filed and tracked where relevant.
•Track training and service delivery contracts.
•Liaise with trainers (external and internal) as to availability, cancellations, invoices etc
•Record attendance and activities on CRM system
•Set-up training on Event-Brite and track, monitor and report activity
•Support the Service Delivery Manager to produce costs and proposals for individually commissioned contracts
•Produce leaflets / promotional materials as required for Path services
•To support the Service Delivery Manager with quality assurance procedures
•Update relevant sections of the website re content / services using website development tools
•To provide admin support at relevant meetings
•Provide general administrative services to the Team as required.
•Provide cover and assistance for training functions as required.
•Work as part of the wider Path Team in continuous improvement initiatives.
•Working as part of the Path Team to ensure GDPR compliance across team processes
•To work to KPI targets as agreed
CRITERIA
Knowledge and Experience
•Experience of working in an administrative role with a track record of delivering an accurate and timely admin service.
•Good working knowledge of Microsoft Office including Excel, Teams, Outlook, Word is essential
•Experience of using Canva and excel spreadsheet proficiency would be highly desirable
•Experience of updating website and booking systems i.e. EventBrite highly desirable
•Excellent interpersonal skills with a focus on service user satisfaction
•Ability to work flexibly, prioritise and manage workload efficiently
Qualifications and Education
•Educated to GSCE level (or equivalent), English and Maths. Essential.
•Qualification in Business Administration or similar. Desirable.
Skills and Abilities
•Can work and act on own initiative
•Able to work flexibly and efficiently from home.
•Excellent verbal and written communication skills.
•Excellent IT skills
•Adherence to our confidentiality policies.
•Adherence to our GDPR policies.
•Ensure that internal policies and procedures are complied with
Accountability
•Accountable for own work in terms of deadlines and accuracy.
•Able to engage professionally with internal and external stakeholders, including referring agencies, families and AUK staff, acting as an ambassador for Path and AUK.
Behaviours
•Demonstrates commitment to equality, diversity at all times.
•Contributes to an open and honest culture.
•Supports, encourages, and motivates colleagues.
•Encourages challenge, creativity and innovation.
•Values transparency and consistency.
•Understands the role of individual and collective accountability.
•Actively contributes to Adoption UK’s mission.
•Has a clear understanding of other colleagues’ roles and responsibilities
•Shares skills and knowledge.
•Promotes Cross Functional team working.
•Offers outstanding service to members.
•Takes pride in Adoption UK and promotes its values in all interactions.
•Identifies and uses the most appropriate form of communication.
•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
•Is responsive to colleagues, third party professionals and service users.
•Takes pride in own development.
•Enthusiastic and committed to achieving high standards and meeting agreed objectives.
•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation. Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.
Major Responsibilities
• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization
• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.
• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.
• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.
• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.
• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.
• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.
• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.
• Support payment processing and ensure documentation complies with IRC and donor requirements.
• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.
• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.
KEY WORKING RELATIONSHIPS
Key contacts across IRC in UK and internationally:
• International Philanthropy Team
• USA Philanthropy
• Communications team
• Policy and Advocacy team
• UK Finance team
• President’s Office and Executive Director of IRC- UK
Person Specification
Skills, Knowledge and Qualifications:
• Knowledge and understanding of the principles and methods of philanthropy fundraising**
• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**
• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience
• Experience in the following markets preferred – UK and US
• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication
• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;
• Experience of supporting a team including the implementation of high-level events;
• Excellent attention to detail
• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint
• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities
• HTML experience a plus, to help support website updates.
• Passion for IRC’s mission and demonstrable interest in fundraising.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
We are looking for an experienced Policy and Campaigns Manager to manage our policy and campaigning work. You will have a strong understanding of the UK political system and how to influence it, and will be confident in drafting reports, consultation responses and working with and disseminating data. You will have worked on health policy before, and will have strong knowledge of how to influence health policy at local and national level.
You must be pro-active in your approach to monitoring the external environment and seeking out opportunities for Endometriosis UK to have the most influence. You’ll be able to work in a small team and understand how we can make the most impact with our limited capacity.
You will be passionate about menstrual health and ensuring patient voices are at the heart of all we deliver, and will be able to turn policy asks into strong campaigns.
About the role:
This is a pivotal role in our Campaigns and Communications Team, reporting to the Head of Campaigns and Communications. You will be managing the drafting of evidenced-based policy positions (for example analysing research, data and lived experience insight) and work with the Head of Campaigns and Communications to ensure these are translated into effective campaigning activity that drives real change.
You will oversee the integration of policy and campaigns activity, working closely with the Campaigns and Policy Officer, and enabling the Chief Executive and Senior Leadership Team to engage with parliamentary and high-level stakeholder engagement.
This role offers a great opportunity for an experienced Policy and Campaigns Manager to shape how Endometriosis UK uses evidence, policy and campaigning together to improve diagnosis times, access to treatment, and support for those affected by menstrual health conditions across the UK.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
About The Maya Centre
The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.
About the Role
We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.
Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.
If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.
We Offer
Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided
For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement.
Please send your CV and a Personal Statement of no more than 4 one sided A4 pages, explaining how your experiences, skills and knowledge aligns with the requirements in the Person Specification section.
Note: CVs without a Personal Statement will not be considered.
Deadline to apply is 6th April 2026, 12 pm.
Interviews will be scheduled for the week commencing 12th April 2026.
Applications will be assessed on a rolling bases.
The client requests no contact from agencies or media sales.
About Play for Progress
Play for Progress is a small but mighty London-based charity dedicated to improving the lives of young unaccompanied refugees and asylum seekers. We provide a safe, welcoming environment where young people aged 14-25 can access practical support, education, wellbeing programmes, and a genuine sense of community. Our work is driven by a deep belief that every young person — regardless of where they come from — deserves the chance to thrive.
We are a close-knit team with a flat structure, a strong values-led culture, and a real commitment to involving the young people we serve in everything we do.
The Role
This is an exciting opportunity for an experienced finance professional to play a central role in the sustainable growth of our charity. As Finance Manager, you will be the financial heartbeat of the organisation — ensuring robust financial management, supporting our fundraising and grant compliance, and providing the Executive Director and Board with the financial insight they need to make good decisions.
This is a hands-on role suited to someone who is comfortable working across all aspects of charity finance in a small team, and who brings both technical skill and a genuine commitment to our mission.
Key Responsibilities
Financial Management & Reporting
Maintain accurate, up-to-date financial records using accounting software (currently Xero )
Prepare clear and insightful monthly management accounts for the ED and Board of Trustees
Monitor cash flow, manage banking, and provide regular financial forecasts
Lead the annual budgeting process in collaboration with the ED and programme leads
Help Budget leads to manage devolved targets through reports and Quarterly Review
Prepare year-end statutory accounts and liaise with the external independent examiners or auditors
Ensure financial systems, processes and controls are fit for purpose and continuously improved
Grant & Fund Management
Maintain accurate tracking of all restricted and unrestricted funds, ensuring full compliance with funder terms and conditions
Prepare timely and accurate financial reports for statutory, trust and individual funders
Support the ED and fundraiser with budget development for grant applications
Monitor programme spend against budgets and proactively flag underspends, overspends or risks
Support due diligence processes for new funders and partnerships
Payroll & HR Finance
Manage monthly payroll for employees, including PAYE, National Insurance and auto-enrolment pension
Process staff expense claims and ensure adherence to the expenses policy
Maintain accurate staff financial records and support HR administration as needed
Governance & Compliance
Ensure the charity operates in compliance with Charity Commission regulations, SORP and relevant financial legislation
Prepare and submit annual returns to the Charity Commission and Companies House.
Complete all required Company secretarial duties
Review, maintain and implement financial policies and procedures
Support the Board meetings, including preparing papers, attending meetings and responding to trustee queries
General & Organisational
Process purchase invoices, supplier payments and income receipts in a timely manner
Support the wider team with financial queries, guidance and informal training
Contribute to organisational planning, risk management and strategy as part of the senior team
Carry out any other duties reasonably requested by the ED
Person Specification
Essential
• Part-qualified or fully qualified accountant (AAT, ACA, ACCA, CIMA or equivalent), or qualified by significant relevant experience
• Demonstrable experience in a finance management role, ideally within the charity or not-for-profit sector
• Strong working knowledge of charity accounting, fund accounting and the Charities SORP
• Proven experience managing restricted and unrestricted grant funds
• Proficiency with accounting software (e.g. Xero, QuickBooks or Sage) and Microsoft Excel
• Experience preparing management accounts, year-end accounts and budgets
• Experience managing payroll (in-house or via an external provider)
• Excellent attention to detail and high degree of accuracy
• Ability to communicate financial information clearly to non-finance colleagues and trustees
• Self-motivated and able to work independently and prioritise effectively in a small team
• A genuine commitment to the rights, dignity and potential of young refugees and asylum seekers
Desirable
• Experience working in a refugee, asylum, migration or broader human rights context
• Familiarity with funding from Trusts and Foundations and complex funder reporting requirements
• Experience supporting Board-level governance, including Finance Sub-Committees
• Experience of working in an organisation going through a period of growth or change
What We Offer
• A flexible, supportive and genuinely values-led working environment
• The opportunity to make a tangible difference to the lives of young people who have overcome extraordinary challenges
• 20 days annual leave pro rata, plus bank holidays
• Employer pension contribution of 3%
• Remote and flexible working arrangements
• Regular supervision, an open-door culture, and access to professional development
• A diverse and inclusive team that reflects the communities we serve
Our Commitment to Equality, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We actively welcome applications from people of all backgrounds, particularly those from Black, Asian and minoritised ethnic communities, and those with lived experience of the refugee or asylum journey. We are committed to creating an inclusive workplace where everyone feels valued and heard.
If you require any adjustments to the recruitment process, please do not hesitate to contact us.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
Contract: Permanent
About the role
This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.
The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.
About you
· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.
· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.
· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.
· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.
· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13th April 2026 23:59
Interview process: Panel interview with competency and values-based questions
Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Salary: £37,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.
Benefits:
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 23:59 on Sunday 29 March 2026.
Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.
Job Information
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bring clarity, confidence and control to finance that powers social change.
Are you an experienced charity finance professional who enjoys turning numbers into clear, useful insight? Do you want your work to support an organisation empowering young women to thrive?
You Make It (YMI) is looking for an experienced Freelance Finance Manager to oversee our finance function and ensure strong financial management, reporting and controls across the organisation.
Working closely with our Founder CEO, Treasurer and team, you will play a vital role in maintaining YMI’s financial health, strengthening accountability and ensuring we remain funder-ready as we continue delivering life-changing programmes for young women.
This is an ongoing freelance role (approximately 15 hours per month), designed to sit alongside your other clients or commitments.
About You Make It
You Make It (YMI) is an award-winning East London charity, established in 2011. We empower unemployed / under-employed young working-class, racialised women to succeed in the social, cultural and economic life of London.
We do this by brokering access to people, knowledge, networks and experiences that inspire confidence, focus and ambition. Our team, partners and supporters are united by a commitment to creating long-term, meaningful change.
Key Details
Contract: Ongoing freelance (~15 hours per month)
Day Rate: £250–£350 (inclusive of VAT and expenses), depending on experience and VAT status
Location: Home-based with occasional London meetings
Start Date: ASAP
Reporting to: Founder CEO
Financial Year End: 31 March
Why Work With Us?
Purpose-Driven Work: Your expertise directly supports life-changing opportunities for young women.
Trusted Autonomy: Work independently while being valued as a strategic partner.
Flexible Working: Primarily remote, with occasional London meetings.
Values-Led Culture: Integrity, equity, kindness and collaboration shape how we work.
How to Apply
Applications will be reviewed on a rolling basis. We hope to appoint by 16 March 2026, or sooner.
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
MAIN PURPOSE OF THE ROLE
The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.
PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.
Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.
What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.
PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE
● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.
DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.
Role Overview
Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering andDevelopment Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes.
EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector.
The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements.
This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research.
Key Responsibilities
Programme Coordination
Support the delivery of multiple funded programmes across both boroughs.
Assist with organising training sessions, sector forums, Voice Networks and partnership meetings.
Track outputs and support managers in meeting funding requirements.
Maintain accurate project records and documentation.
Infrastructure and Group Development
Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability.
Support capacity-building workshops and development sessions.
Help develop practical guidance materials and resources for local groups.
Volunteering Development
Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching.
Help promote inclusive volunteering opportunities.
Support outreach events and volunteer recruitment initiatives.
Research and Community Insight
Support surveys, consultations and participatory engagement projects.
Assist with data collection, basic analysis and reporting.
Gather case studies and community feedback to evidence impact.
Grant-Making and Monitoring
Support the administration of small grants programmes.
Assist groups with reporting and compliance requirements.
Contribute to funder reports and impact summaries.
Administration and Communications
Maintain databases and monitoring spreadsheets.
Take minutes at meetings and follow up on actions.
Support newsletters, funding bulletins and digital communications.
Person Specification
Essential
Experience working or volunteering in the voluntary and community sector.
Understanding of community development principles.
Strong written and verbal communication skills.
Good organisational skills and ability to manage competing priorities.
Basic data handling and reporting skills.
Proficiency in Microsoft Office.
Desirable
Experience supporting funding applications.
Knowledge of volunteering good practice.
Experience contributing to research or consultation projects.
Understanding of health inequalities or refugee support issues.
Why Join EHCVS?
Be part of an organisation supporting 1,000+ local groups.
Contribute to strengthening the VCSE sector across two diverse boroughs.
Gain exposure to infrastructure, volunteering, research and health equity programmes.
Work within a supportive and experienced team committed to community-led change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?
We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity.
The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.
The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.
The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.
Application deadline: Thursday 26th March, 5pm
Interviews will take place online the week commencing 7th April 2026.
Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Helping schools develop vibrant reading and learning communities


The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
Supervise and support staff, promoting professional development and wellbeing.
Contribute to financial management, including budgeting and annual reporting.
Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
Support fundraising initiatives to sustain and expand our services.
Support fundraising initiatives to sustain and expand our services.
Ensure effective monitoring, evaluation, and recording of project outcomes.
Stay up-to-date with national and local mental health policies, initiatives, and best practice.
Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
Has experience in operational management and staff supervision.
Is skilled in financial management and resource planning.
Understands mental health and/or addiction services, or has a strong commitment to learning.
Communicates effectively and can build strong partnerships.
Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
About Us
We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.
The Role
We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.
You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.
About You
The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.
Our Commitment to Equity, Diversity and Inclusion
We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates
may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.
We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
Essential skills and experience:
Desirable:
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.