Customer service jobs in Bushey, hertfordshire

Relationship Manager (North and Scotland)

Full-time (37 hours) | permanent

c£36,000 depending on experience | Home-based | Hybrid

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.

About the role

As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer

You will:

• Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
• Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
• Secure and steward regional corporate partnerships
• Meet a regional income target of approx. £300,000
• Represent BCRT in your region, strengthening awareness and community connections at meetings and events.

About you:

• A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
• Compassionate and professional, especially when working with families personally affected by primary bone cancer.
• Organised, proactive and confident working independently, able to balance a varied workload.
• A clear and engaging communicator, bringing warmth and positivity to every interaction.
• Able to travel across the region (car required).

Why you’ll love working with us

You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.

What we offer

· Flexible approach to working hours

· 30 days annual leave per year plus bank holidays

· Private Health Insurance (following successful probation)

· 6% employer pension contributions

· Life Assurance of 4x annual salary

Corporate Partnerships Lead - 0.6 FTE

Contract : 

• 12 months fixed term; 

• 0.6 / 22.2 hours per week; 

• Remote, home-based but with requirement to travel to in-person meetings when required.

Salary: 

• £49,844 (FTE) pro-rata £29,906 

• Plus £312 working from home allowance 

Reports to: Head of Fundraising

Purpose of the Role: 

Voice 21 is a rapidly growing national education charity, with a bold new strategy to 2030, and ambitious plans to double fundraised income over this strategic period. We believe there is significant potential for the corporate sector to engage with our work and support our mission to transform education. We are seeking an experienced corporate fundraiser to build our burgeoning programme, unlock exciting new opportunities for support and lead on developing new voluntary income from corporate partnerships. You will champion creative, insight-driven new business development and account management, ensuring partnerships are meaningful, mutually beneficial and aligned with our mission. This role will encompass research and qualification, engagement of potential corporate partners, developing propositions and proposals, pitching and securing new partners and relationship building and stewardship. This role will suit someone proactive and self-motivated, with proven experience in building income from corporate partnerships, who is comfortable working independently, skilled in building relationships at all levels, and driven by Voice 21’s mission.

Key Responsibility of the Role: 

• Work collaboratively across the organisation to build trusted relationships internally, maximise opportunities, and ensure corporate partnerships support our strategic objectives.

• Identify and deliver opportunities to develop new partnerships, securing and onboarding new corporate partners through targeted engagement.

• Build sustainable relationships with corporate contacts, ensuring excellent engagement and stewardship.

• Build a robust pipeline of prospective partners, ensuring a strategic and targeted approach to new business.

• Collaborate across teams to shape and deliver high-value, mutually beneficial partnership proposals that align with organisational priorities. 

• Provide strategic support to the Head of Fundraising and Senior Leadership Team, ensuring where appropriate that senior colleagues are fully briefed and prepared.

• Contribute your sector knowledge, expertise and specialist insights to inform strategy and innovation and assist decision-making.

• Keep accurate records of all interactions with supporters and prospects. 

What you will bring: 

• Proven experience in setting up a corporate fundraising programme, with a track record of securing five-figure+ relationships and raising income to target.

• Knowledge and/or experience of a range of corporate income streams, from strategic partnerships and sponsorships, to cause-related marketing, employee engagement, gifts in kind, etc.

• Strong commercial awareness, with ability to identify and prioritise high-value opportunities. Proactive and assertive, with the ability to recognise and act on new opportunities and the tenacity to secure meetings. 

• Experience of building a portfolio of corporate sector prospects and managing a pipeline of opportunities. Ideally with experience of using Salesforce (or another CRM system) to manage pipelines, track performance and report on outcomes.

• Excellent interpersonal skills with the ability to build and maintain relationships at all levels, negotiating and influencing to achieve successful outcomes. Excellent written and verbal communication skills, with confident and engaging presentation abilities.

• Strong organisational skills and the ability to manage multiple priorities effectively.

• Knowledge of fundraising legislation, ethics, compliance, and data protection requirements.

• Self-motivated, comfortable working autonomously, and able to take ownership of own performance. Comfortable in a fast-paced, iterative culture.

What you will achieve: 

• Build a qualified pipeline of corporate prospects.

• Secure new five-figure partnerships.

• Develop tailored partnership propositions aligned to organisational priorities.

• Strengthen stewardship and engagement processes.

Who you’ll work with: Your line manager will be the Head of Fundraising and you will work alongside a fundraising officer. The fundraising team sits in the Operations Directorate.

Where you’ll work: All Voice 21 staff work remotely and this is a home-based role, with some travel expected to our London office (by Victoria station) and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. Voice 21 pays all travel and accommodation expenses. 

About Voice 21 

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has. 

Why work for Voice 21?

Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 1,800 schools a year by 2030. To reach this goal we recruit great people and give them real responsibility, training and support. 

Output focused culture, with flexible working opportunities. We have an agile and flexible approach, our team can work when and wherever works best to deliver the requirements of their role. As our staff predominantly work from home, we support them to create a workspace and provide technology that enables them to work effectively. 

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. 

Great benefits. 36 days holiday (inclusive of bank holidays and a 3 day Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme. 

Application details:

Please submit your C.V. and your responses to the following questions:

1/. Tell us about the highest value corporate partnership that you have personally secured and which you developed from start to finish (max 500 words):

• How did you go about identifying the prospect and opportunity?

• How did you go about developing the relationship before you secured the partnership?

• What were the features of the partnership and what was the value for the charity and the corporate?

• What was your role in developing the pitch and how did you go about landing the deal?

• What was the outcome and/or impact of securing this partnership?

2/. Reflecting on the example you have shared, what did you learn from this experience? And how does that learning show up in your approach to corporate partnerships fundraising? (max 250 words) 

3/. What interests you about Voice 21 and this contract specifically? What do you expect will be the challenges and opportunities in this role? (max 250 words)

Closing date: 1st June 2026 however we reserve the right to close applications before the stated closing date if a sufficient number of suitable applications is received

Interview dates: TBC 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. By offering a salary range, we demonstrate our commitment to considering a wide range of applicants who may bring different perspectives and levels of experience.

Liberty is seeking an experienced, dynamic and ambitious Individual Giving Manager to implement a recently adopted individual giving strategy, lead a fast-paced team, and drive forward the next phase of increased public fundraising.

We are looking for someone experienced in digital communications and conversion, excited by the chance to work across a range of human rights issues, and who brings solid experience in leading a team.

Our current priorities are to maximise the success and profitability of supporter acquisition and conversion (mostly digital), forming tailored, data-driven supporter journeys (online and offline), creating a culture of testing, evaluating and optimising, and delivering engaging, integrated fundraising campaigns based on Liberty’s public campaigning and legal cases, and the investigative journalism of Liberty Investigates.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.

The deadline for applications is 9am Monday 15 June 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Thursday 2 July 2026 and Friday 3 July 2026.

Second round interviews will be held in the office on Monday 13 July 2026.

• Location: London 

• Permanent contract  

• Full Time 

• 28,000-30,000 (+£2,000 London Weighting) 

• Start Date: 1st August 

A fantastic opportunity for an experienced facilitator ready to take on a leadership role. As a Lead Programme Coordinator, you will combine frontline delivery with team leadership and quality assurance, supporting a cluster of schools and a small team of PCs to deliver outstanding outcomes for young people. 

As a Lead Programme Coordinator (LPC), you will be at the frontline of our work-facilitating weekly sessions with young people, managing school and business relationships, and ensuring high-quality programme delivery across your cluster. Alongside this, you will line manage 2–3 Programme Coordinators, act as deputy to your Delivery Manager, and play a key role in driving quality and consistency across your regional team. 

Key Responsibilities:  

• Programme delivery and facilitating work with young people  

• Programme management and logistics  

• Stakeholder management   

• Impact management and quality assurance 

• People management – line managing 2–3 Programme Coordinators 

• Deputy Delivery Manager responsibilities 

Essential Experience, Knowledge and Competencies:  

• Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them  

• Experience of project management – highly organised, with the ability to manage your own time to meet deadlines  

• Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication  

• Experience of line managing or supervising others – including setting clear targets, conducting 1:1s and supporting professional development

• Experience of quality assurance – reviewing data, identifying risk and taking action to improve delivery outcomes across a team

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture  

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.   

To apply you must please read the application pack and apply through CharityJobs.  

Deadline - Midnight 10st June 2026 

Please note: Applicants for this role will first go through out standard PC recruitment rounds, as outlined in the document.

-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.   

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.   

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.   

We're looking for a dynamic, highly organised Individual Giving & Engagement Officer to support the delivery of our broad recruitment and stewardship programme for 1 year fixed-term contract. This is a brilliant opportunity for someone who is collaborative, detail-orientated and purpose-driven, who wants to help us work towards making pregnancy safer and help more families bring their babies' home.

In this role, you’ll play a key part in delivering impactful, multi-channel fundraising campaigns that inspire supporters and drive income. Working closely with the Individual Giving & Engagement team, you’ll help deliver donor acquisition, retention, and stewardship activity, ensuring our supporters feel valued and engaged at every stage of their journey.

You’ll work across a wide-ranging programme including appeals, in-memory giving, supporter communications, legacy activity and digital engagement. From coordinating campaigns and updating supporter journeys, to analysing performance and supporting financial processes, this is a varied and fast-paced role where no two days are the same.

We’re looking for someone who can balance creativity with strong organisation, enjoys working collaboratively with internal and external stakeholders, and is motivated by making a real difference. If you have a background in fundraising or marketing, excellent attention to detail, and a passion for purpose-driven work, we’d love to hear from you.

Application deadline: 1 June

Interview dates:

• First interviews: week commencing Monday 8 June (online)
• Second interviews: week commencing Monday 15 June

For a full overview of the role, please see the Recruitment Pack for a detailed job description and responsibilities.