Digital skills officer jobs in Central london, greater london

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About the role

In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point.

Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty.

The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home.  

As part of the role, you will be responsible for the following activities within this element of the service

· Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service.   

· Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them.

· Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes

· Inputting and processing self-referrals into the SHPS case management system

· Identify, record and refer any immediate safeguarding concerns through the appropriate pathways

· Ensuring the case management system is maintained through timely and accurate record keeping

· Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services

· Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention.

· Ensure the service is accessible to all, recognising peoples’ differences, experiences, communication/language and accessibility needs

· Provide regular reporting to programme lead and commissioners.

About you

At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience.

Skills & Experience

Essential

 · Have experience of or an understanding of trauma and best practice when working with vulnerable individuals.

· Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email

· An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures

· Experience of record keeping within a case management system

· Excellent organisational and IT literacy skills

· Strong communication skills with a collaborative and flexible approach to work

· Willingness to continuously develop knowledge and skills through training

· Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking.

· Understands intersectionality — how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors

· Understanding of how language barriers, digital exclusion, or immigration status can affect access to support.

· The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service

· Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse

· Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives

Desirable

· Additional spoken languages, particularly those spoken in Southern Asian communities

· Experience of working with a charity/third sector organisation

· Understanding of vulnerable adults and best approaches to build trusting relationships 

· Knowledge of working within services which take a person-centred approach.

Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training.  All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.

Data Protection Commitment

As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.

 What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year

• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution

• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources

• We also offer Private Medical Insurance on successful completion of your probation period

• You will be able to access Learning and development opportunities

Application process/next steps

Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)

Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence

Salary: circa £60,000 FTE (PAYE)

Contract: Fixed term 18-24 months, 4 days per week

Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?

About North Surrey Domestic Abuse Service (NSDAS)

NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.

We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.

As our next Interim Chief Executive Officer, you will:

• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.

• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.

• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.

• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.

• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.

• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.

• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.

• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.

Who you are

• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).

• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.

• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.

• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.

• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.

• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.

• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).

• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.

• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.

Why NSDAS?

• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.

• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.

• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.

• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.

• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.

Closing date for applications: 9am, Monday 30th March 2026

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button  with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Product Marketing Coordinator

This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.

You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.

This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.

The fundamentals of the role

Marketing and sales enablement

• Develop property messaging, value propositions, and supporting materials.
• Ensure each property has strong visual assets, including photography, video, and written content.
• Create and maintain property information sheets for internal and external use.
• Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
• Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.

Viewings organisation and coordination

• Plan, schedule, and continuously improve the property viewings process.
• Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
• Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
• Occasionally attend viewings to assess quality and gather feedback.

Go-to-market planning and execution

• Visit properties to understand condition, local context, and customer appeal.
• Support property launch planning, including pricing, audience targeting, and marketing tactics.
• Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
• Track and report on the performance of property launches and viewings.
• Work cross‑functionally to ensure alignment between product, marketing, and service standards.

Product vision and positioning

• Support the definition and development of clear, compelling property value propositions.
• Ensure property products align with business objectives, customer needs, and market trends.
• Work with Marketing and Services to connect operational quality with external positioning.

Market and customer insight

• Research market needs, pricing, locations, and competitor activity.
• Develop and refine guardian personas to support effective targeting and communication.
• Share insights across the business to inform marketing, sales, and product decisions.
• Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.

Product lifecycle management

• Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
• Oversee the property journey from setup through launch and occupation.
• Ensure properties are ready for viewings and occupancy through clear coordination and communication.

About you

You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:

• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Ability to translate operational detail into clear, compelling customer‑facing messaging.

You’ll have the opportunity to deepen your skills in:

• IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
• Public speaking - learn how to confidently communicate our mission, values and standards internally.
• Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
• Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.

Black Thrive is looking for a Project Officer to support community-led change as we improve Black LGBTQ+ mental health and wellbeing across the Black Thrive localities through our programme Black Queer & Thriving.

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

We're looking for someone who is confident in supporting the design and delivery of community-led research projects, supporting community engagement activities and providing administrative support to the programme. An understanding of health inequities, systemic racism and the experiences of Black LGBTQ+ communities is essential.

This role will focus on co-production, community engagement and participatory research. It is a great opportunity to contribute to meaningful community research while gaining experience in influencing health systems and supporting strategic partnerships. If this sounds like you, we would welcome your application.

Please apply with both your CV and a Cover Letter.

Please ensure that your cover letter demonstrates your alignment with the Person Specification, is no more that 750 words and answers the following questions:

1. Why do you want to work on Black LGBTQ+ mental health and wellbeing and how does your experience connect to this work?
2. Please describe a project or research activity you have supported or delivered. What was your role, how did you organise your work and what was the outcome?
3. How would you translate insights from a community focus group into recommendations that could influence statutory partners such as local authorities or NHS organisations?
4. This role requires meeting deadlines, safeguarding requirements and data protection standards whilst working empathetically with community members and a Black LGBTQ+ Community Board. Please describe the practical systems or tools you use to manage your workload and responsibilities.

Applicants must have the right to work in the UK at the time of application.

Ideally, the successful candidate will start in May 2026, however, we will consider candidates with longer notice periods.

Interviews will take place in two stages:

• Stage One Interviews: 14th April 2026 (Daytime)

• Stage Two Interviews: 20th-21st April 2026 (Evening)

Please ensure you are available on the dates listed above. 

Interviews will take place in-person in Lambeth.

If you require any reasonable adjustments at any stage of the recruitment process, please let us know in advance and we will do our best to accommodate your needs.

ABOUT THE ROLE

We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).

You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.

As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.

KEY RESPONSIBILITIES

• Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
• Developing robust policies and procedures that ensure charity compliance and best practice
• Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
• Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
• Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
• Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
• Reviewing and updating IA’s risk register
• Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
• Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
• Supporting Trustee recruitment, induction, training, and evaluation processes

PERSON SPECIFICATION

ESSENTIAL EXPERIENCE 

• Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
• A thorough working knowledge of risk management
• Development, implementation, monitoring and maintenance of governance and risk frameworks
• Documenting, reviewing and mitigating risk
• Demonstrable experience of regular reporting to management
• Strong working knowledge of UK data protection regulation
• Working knowledge of safeguarding requirements
• Exceptional record keeping skills to satisfy audit requirements
• Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
• Team player

DESIRABLE EXPERIENCE

• Experience across the not-for-profit sector
• Working with volunteers
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience supporting Boards or Trustees
• Regulations governing charity fundraising

SKILLS AND QUALITIES

• Highly organised
• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
• Commitment to equity, diversity and inclusion.
• Proactive and solution-focused

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue  facing charities. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

Role

The Programme Officer will manage day-to-day relationships with Degrees’ research groups based in the Latin America and Caribbean region, ensure smooth grant administration, and support regional events.

Key Responsibilites

Grantees

• Being the first point of contact for our grantees and stakeholders, including volunteer research collaborators. 
• Supporting research teams to gain access to, for example, modelling data. 

Grant management 

• Grant management, including onboarding and ongoing administrative support for the grantees of the various research funds at Degrees. 
• Processing payments.  
• Supporting the monitoring, evaluation and learning process in relation to programmatic activities. 

Events

• Working closely with the Events Manager, other regional Programme Officers and Policy Engagement staff to organise international events, including regional workshops in Latin America and the Caribbean.  

Administration

• Support the building and improvement of internal processes. 
• Contributing to the monthly call and research seminars. 
• Provide ad-hoc support as needed, for example, financial administrative support for grants and programmatic events, note-taking, organising travel, inputs to communications, working with Degrees’ senior management, board, volunteers, and partners. 

Key relationships

• Within the Programmes team forge close working relations with Programmes Director, Programmes Manager, other Programme Officers, Events Manager, Staff Scientist and Scientific Writing and Publishing Lead.
• Develop strong working relations with colleagues from the following teams i) Operations, ii) Policy & Engagement and iii) Communications. 
• Provide ongoing support for Degrees funded scientists based in Latin America and the Caribbean. 

Qualifications

We are seeking a dynamic self-starter based in the UK, with experience in planning and running international events as well as academic workshops. As Degrees is still operating as a relatively small but growing team, the successful candidate will be flexible and motivated – prepared to turn their hand to whatever needs doing to deliver Degrees’ programme of work.

Essential

• A university degree in a relevant subject such as international development, international relations, public policy or earth sciences.
• At least two years’ experience.
• An understanding of climate change science and associated development challenges.
• Fluent in English and Spanish. 
• Strong organisational and project management skills.
• Strong written and oral communication skills.  
• Good analytical skills with an ability to distil key messages from complex information. 
• Strong digital skills.
• An ability to multitask, to set and deliver on priorities, and to work under pressure.  
• Strong interpersonal skills and an ability to work with people of all levels and backgrounds.
• Comfortable working in a dynamic, remote start-up environment.  
• Ability to travel overseas for up to a week per visit as required. 
• A commitment to the mission and values of the Degrees Initiative. 
• Legal right to work in the UK.  

Desirable

• A master’s degree in a relevant subject. 

• A degree in environmental science or international development.  

• Five to ten years of post-university professional experience 

• Proficiency in Portuguese. 

• Advanced digital skills, such as proficiency with advanced spreadsheet functions.

• Experience using CRM systems and Microsoft Office applications, with strong proficiency in Excel.

• Experience working in or with developing countries. 

• Experience in event organisation, workshop facilitation, grant administration, impact monitoring and evaluation, and/or budgeting and financial management. 

Job Title: Business Development Manager (Fundraising & Earned Income)

Responsible to: Chief Executive

Location: Hybrid (with some in-person work as required)

Fulltime Salary: £42k pro rata (£25,200 for 3 days a week), dependent on experience 

Contract: Part-time (3 days a week), Permanent (subject to funding)

Role Purpose

The Business Development Manager will lead income generation for Sounddelivery Media, securing funding through grants, partnerships, and earned income from services offered to the SDM network and external clients. The role is critical to SDM’s sustainability and long-term growth.

Key Responsibilities

• Develop and deliver SDM’s business development and income generation strategy.

• Develop earned-income opportunities, including consultancy, training, production, and services for the SDM network and beyond.

• Build and manage relationships with funders, commissioners, partners, and clients.

• Lead on writing high-quality funding applications, proposals, and pitches.

• Work with senior staff to develop budgets, pricing, and cost recovery models.

• Track income pipelines and report on progress and performance.

• Support organisational sustainability planning and strategic growth.

• Develop and implement effective strategies to utilise digital platforms in income generation and stakeholder immersive experiences. Including the effective use of online shopping and social media platforms.

• Work with the CEO to develop and deliver Sounddelivery Media’s ambitious income generation strategy, securing both our annual operating budget.

• Accountable for all fundraising and voluntary income generation, expanding further into major Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Prepare operational budgets for all income generation activities.

• Set clear, ambitious, measurable targets for income generating activity, making effective use of benchmarking and industry standards.

Person Specification

Experience (Essential):

• Proven experience in fundraising, business development, or income generation within the charity or social enterprise sector.

• Strong track record of securing grant funding and/or earned income.

• Excellent proposal and bid-writing skills.

• Strong financial literacy and experience developing budgets.

• Confident relationship builder with excellent communication skills.

Experience (Desirable):

• Experience of developing services for networks or membership organisations.

• Knowledge of the media, creative, or cultural sectors.

• Experience working with Corporate Partnerships, Philanthropy, Trusts & Foundations, Statutory Bodies, Grant makers, Major Gifts, Government Contracts, Supporter Engagement etc

• Proven experience delivering significant growth and working to sustain the income of organisations turnover up to £1 million.

• Experience of financial literacy, analysis and forecasting skills.

Skills & Abilities

• Ability to work on own initiative with minimum supervision

• Ability to carry out tasks in a meticulous and methodical manner and pay close attention to detail

Flexibility & Commitment

• An open and flexible attitude, willing to work as part of a team

• Honesty and integrity to maintain confidential information and data and handle money

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Purpose of the job

Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding delivered as part of our evolving offer to unlock youth work for all young people. Working with the Grants Manager, you will ensure we deliver at a high quality consistently.

Key responsibilities

• Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer

• Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.

• Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues in Charity Services.

• Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.

• Manage applications for funding through our grant management system and provide direct technical support to applicants.

Experience We're After

• Grant management and distribution experience

• Experience in management and development of grant management systems and CRMs

• Experience of quality assurance and due diligence

• Understanding of grant-making principles in participatory and equitable grant-making

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Why work at UK Youth?

UK Youth is a leading charity that exists to widen the reach and deepen the impact of youth work.

We support a network of thousands of youth organisations across the UK to improve young lives every day.

At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come.

• We back youth work leaders with the evidence, connections, and investment they need to thrive.

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives.

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 27th March 2026 at 23:59 (Midnight)

Provisional Interview Dates: 9th & 10th April 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About the Project

PKD Scotland: Outreach and Community Connections Project. 

It is estimated that around 5,000 people in Scotland could be living with Polycystic Kidney 
Disease. It is however often poorly understood and historically underfunded, meaning people 
can leave clinic after diagnosis with little support beyond medical appointments. Many tell us 
they don't know where to turn for emotional support or to meet others living with the same 
condition. We want to change that and with support from a National lottery Awards for All grant 
that is exactly what we are going to do. 

The eighteen-month project will see us reach into hospitals across Scotland to try and ensure 
that no one with PKD in Scotland has to manage their journey on their own. From diagnosis 
onwards we want all to be aware of the charity, the array of services that we offer and foster 
engagement. Two new volunteer led support groups will be established and a group of 
ambassadors recruited to support the ongoing connections we make to ensure that PKD 
remains in the spotlight. 

As our Scotland PKD Engagement Officer you will be central to the success of the project. 
Many people only reach us years after diagnosis, often when symptoms worsen, but we know 
that early connection can make a real difference. PKD is lifelong and people face new 
challenges at every stage. Having support around them helps them stay confident, informed
and connected.

About The Role

 
As PKD’s Scotland Engagement Officer, you will play a central role in delivering this ambitious 
outreach project. 

Reporting to the Chief Executive, you will raise awareness of the PKD Charity and its services, 
ensuring that people diagnosed with PKD are informed about available support from the earliest 
possible stage.

You will build and nurture relationships with NHS professionals and services across Scotland, 
helping embed PKD Charity information and resources into patient pathways. Alongside this, you 
will work closely with volunteers to establish two new PKD support groups and develop an 
ambassador programme to maintain long-term local engagement and visibility.

This is an exciting opportunity for a confident relationship-builder who enjoys working 
autonomously while contributing to a small and dedicated team. Your work will help ensure that 
people living with PKD across Scotland feel informed, connected and supported throughout every 
stage of their condition.

For more information and details on how to apply, please read the full Job Description.

Advert

Senior Direct Marketing OfficerPermanent 35 hours per week £35, 100 per annum Home based (with regular team days at our office in London, approximately once per month) Benefits include but not limited to:

-Flexible working hours: 8-4, 9-5, 10-6 or in between (to be agreed with your manager)

-28 days holiday, excluding bank holidays and going up with length of service

-Enhanced maternity/paternity leave

-Employee pension - stakeholder pension scheme with company-matched employee contributions of up to 8%

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need. Young people in the UK are experiencing the most significant decline in well-being in over a generation. But we don't believe it's inevitable that children's lives are getting harder every year and have a plan to turn this around. Our Major Appeal is the most ambitious investment in early help and mental health support we've ever made. This role is your chance to help lead that change. Our Social Impact domain is built on shared values, diverse perspectives, and a flexible, people-first approach. We work as one team, building strong relationships across the organisation to drive meaningful change for children and young people. With trust, wellbeing, and collaboration at the heart of how we work, you'll join a culture that supports you to make a real and lasting difference, helping us move closer to our mission of improving the lives of children and young people. About the role: This role sits within our Social Impact Domain, and you'll be a key member of our National Mobilisation (Individual Giving) Team, as we head towards the public launch of our Major Appeal. You'll lead the development of communications across a range of channels, both online and offline, to help audiences better understand the challenges young people face. You'll take ownership of projects from start to finish and commission insight work that supports the creation of compelling, youth-centred campaigns. Through your efforts, you'll inspire people to contribute their time, money, and voice to fund more impact for children and young people. Key Skills and Competencies

The required skills and competencies for this role are:

-Direct response marketing - experience delivering campaigns designed to drive measurable action.

-Multi-channel communication - able to create and deliver content across digital and offline channels.

-Project management - confidently leads campaigns from planning through to delivery.

-Written & digital communication - produces clear, engaging copy and audience focused messaging.

-Collaboration & people skills - works effectively with colleagues and builds positive relationships.

-Data & digital marketing literacy - uses insight and digital tools to guide decisions and improve performance.

It would also be an advantage if you have any of the following skills and competencies:

-External stakeholder management - able to coordinate and maintain productive agency or partner relationships.

-Supporter journey / campaign experience - familiarity with engagement campaigns such as mid value, doordrop or legacy.

Closing date: Midnight on Monday 30th March

Interviews: Week commencing 6th April and will be taking place via Teams. The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details. AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. 
 

Do you love bringing people together, organising engaging content and helping networks to grow? 
 

 Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers.
 

About the role 

The Network Engagement Officer supports The Tomorrow’s Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach. 
 

The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group.

The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity. 
 

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
 

Further details of the role can be found in the job description and person specification.
 

About EngineeringUK 

Our purpose is to drive change so more young people choose engineering and technology careers. 

 
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. 

 
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. 

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. 

We guided by a series of values that we apply to all our activity: 

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard 

• We are collaborative. We listen, share and work in partnership to achieve our vision 

• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment 

• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding 

• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals 

About you 

Essential Skills / Competencies 

• Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents. 

• Skilled in planning, scheduling and delivering online events, campaigns or community activities end‑to‑end. 

• Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online. 

• Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels. 

• An interest in equity, diversity and inclusion and STEM 

• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion 

Level of experience 

• Experience planning, writing and editing high‑quality content such as newsletters, web pages, case studies, social posts and webinar scripts. 

• Experience scheduling and organising online events and content

• Experience of managing or working with a network or community online, encouraging participation and discussion

• Experience of relationship building with multiple stakeholders of all levels, both internal and external

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
 

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
 

We are an equal opportunities employer and are open to flexible working, including job share. 

Applying for this role 

Applications 

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.

We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team.  Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated 
 

The deadline for applications is 10:00 am on 30 March 2026. 
 

Interviews

Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
 

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
 

We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful. 
 

First interviews will be held week commencing 6 April 2026. 

What can we offer you?

• Competitive salary 

• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week

• Competitive pension (10% employer contribution) 

• Annual bonus opportunity

• Flexible working

• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge

• Employee Assistance Programme 

• Life Insurance (4 x salary) 

• Cycle to Work Scheme 

• Long term illness/incapacity insurance cover (permanent health insurance or PHI)

• Annual private health check for employees 

• Discounted gym membership 

• Yearly flu vaccination 

This role is with One Newham, and we at Your Place are recruiting on their behalf.

Contract: Permanent

Reports to: Network Coordinator

Location: Hybrid – home based, but with regular attendance of meetings in Newham

Background:

One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.

Our mission is to champion and strengthen local charities and community organisations.  We do so by facilitating collaborative action in Newham. 

Our values inform everything we do:

Inclusion

Ensure all community groups, including grassroots organisations, feel supported and valued.

Transparency

Maintain clear, open communication with members and stakeholders.

Leadership

Take bold initiatives and act as a catalyst for sector-wide growth.

Respect

Value and honour the diversity and rights of members and the community.

We have four strategic priorities that guide our work:

Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.

Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.

Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.

Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.

Purpose of the Role

The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.

Key Responsibilities

Finance (priority area)

• Maintain accurate financial records on QuickBooks.

• Prepare bank reconciliations and assist with cashflow forecasts.

• Process invoices, expenses and reimbursements.

• Prepare draft management accounts.

• Support annual budget preparation and monitoring.

• Administer SafeHR (online payroll system) and manage pension returns.

• Maintain grant and project financial trackers.

• Ensure compliance with financial policies.

Administration & Office Management

• Maintain administrative systems and filing structures.

• Oversee supplies, equipment and IT procurement.

• Support onboarding of staff and volunteers.

• Act as first point of contact for routine enquiries.

• Arrange meetings, take minutes and support diary coordination.

• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.

• Prepare board papers and governance documentation.

• Maintain databases and contact lists.

IT & Systems Support

• Coordinate basic IT troubleshooting and liaise with external providers.

• Maintain equipment records, licences and renewals.

• Support development of internal processes and digital tools.

Community Hire Scheme

• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.

• Organise regular maintenance of the equipment for hire.

• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.

• Promote the scheme widely and ensure that it is taken up by local residents and community groups.

Member and Network Communications

• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.

• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.

• Upload and update content on the One Newham website and/or member portals (where applicable).

• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).

• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.

Person Specification

Essential Experience and Knowledge

• Experience in a finance-focused administrative role, ideally in a charity or small organisation.

• Strong working knowledge of QuickBooks.

• Experience maintaining financial records, processing invoices and preparing reconciliations.

• Good understanding of office administration systems and general office management.

• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.

• Experience maintaining contact lists or simple CRM/mailing systems.

Skills & Abilities

• High level of accuracy and attention to detail, particularly in financial work.

• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.

• Strong organisational skills and ability to manage competing priorities and deadlines.

• Ability to handle confidential information appropriately.

• Ability to work independently and use initiative in a small team environment.

• Practical, solutions-focused approach to day-to-day challenges.

Personal Attributes

• Reliable, proactive and well-organised.

• Calm, flexible and adaptable in a changing environment.

• Confident building positive working relationships with colleagues, members and partners.

• Commitment to equality, diversity and inclusion.

• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.

Desirable

• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).

• Experience supporting grant administration and financial reporting.

• Knowledge of charity finance regulations and good practice.

• Basic design skills (e.g. Canva) for simple flyers or social media graphics.