Engagement support worker jobs in Belfast
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Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings.
Hours: Part time - 18 hours
Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)
Salary: FTE £24,750 (actual £11,880)
Pension: NEST Scheme
Annual Leave: 28 days pro rata (inclusive of bank holidays)
Normal working week: 37.5 hours
What we can offer you:
• Flexible, remote working from home.
• A positive and friendly staff culture.
• Annual in-person meet-ups as a team.
• Laptop and Phone as required.
• Option to discuss and set your own regular working hours.
• The opportunity to make a difference to a growing charity and a large, engaged
community.
• Organisation wide shut down at Christmas in addition to your holiday entitlement
ABOUT US
PANS and PANDAS are complex neuro-psychiatric conditions which are frequently
misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK
working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS.
We provide support and information to families, and work tirelessly to inform medical
practice, raise awareness, engage with medical, social work and educational
professionals, and much more.
We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture.
OVERALL PURPOSE
The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.
The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.
Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.
Key Responsibilities
Programme & Content Development
- Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
- Support development of new training modules and associated materials.
- Explore future delivery models to expand national reach and scalability.
- Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
- Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.
Trainer Recruitment & Capacity Building
- Recruit and induct additional trainers.
- Support trainer development.
- Maintain consistent quality standards.
- Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.
Strategic Programme Oversight
- Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
- Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
- Lead long-term programme planning, sustainability and continuous improvement.
Partnership Development & Sector Engagement
- Build relationships with MATs, LAs, Universities and other national relevant organisations.
- Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
- Attend and present at education sector events and networks to raise awareness of training opportunities.
Commissioning & Income Support
- Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
- Support pricing structures.
- Identify sustainable income opportunities for the charity via the training.
Quality Assurance & Evaluation
- Oversee monitoring and evaluation processes.
- Prepare reports for the charity as required.
Operational Coordination
- Coordinate scheduling, setup and delivery logistics for all training sessions.
- Manage bookings, confirmations, resource distribution, attendance recording and data collection
- Lead regular training team meetings to support planning and quality assurance.
- Support management and storage of training assets.
- Maintain regular communication with the Education Lead.
Working Environment & Culture
- Remote and flexible working within a digitally enabled national team.
- Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
- Commitment to equality, diversity and inclusion, with lived experience valued.
Skills, Knowledge & Experience
Essential
- Relevant qualifications (teaching, SEND, adult learning, training design, project management).
- Ability to set priorities and align training with national guidance.
- Experience shaping or influencing SEND practice or programme development within an education context.
- Relationship building skills within the education sector.
- Strong organisational and project management skills.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Knowledge of the UK education sector.
- Familiarity with digital learning platforms.
- Willingness to gain an in depth understanding of PANS or PANDAS.
- Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.
Desirable
- Degree-level education or equivalent professional experience
- Experience contributing to strategic planning within education, a charity or Local Authority.
- Experience with CPD
- Experience leading multiagency or cross sector initiatives.
- Lived experience of PANS and PANDAS
Please do not submit your application by email, use the Charity Jobs application process.
Please do not use AI to write your covering letter, we really would much prefer to hear from you in your own words.
Please don't hesitate to ask if you have any questions about the role.
Registered Charity
1 - 5
PANS PANDAS UK is the only UK charity supporting children and families living with the neuropsychiatric conditions PANS and PANDAS.
The client requests no contact from agencies or media sales.
Thank you!
Regional Development Officer (RDO) - Midlands
Location: Midlands (home-based with travel and use of hot desk office in Midlands)
Salary: £35,100 FTE (£18/hour £21,060)
Contract: 2-year fixed term (22.5 hours/week)
Reports to: National Fundraising & Development Manager
This is not an administrative role. It is comparable to:
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Regional Development Officer (charity sector)
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Community Development Officer
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Partnerships / Outreach Officer
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Network Growth or Membership Development roles
The role combines business development, community engagement, and programme delivery, with clear responsibility for growing Phab’s national footprint and reputation.
Why this role matters
This is a rare opportunity to build something meaningful from the ground up.
You’ll be the person who brings Phab to new communities—connecting disabled and non-disabled people, creating life-changing social opportunities, and building a network of clubs that transform lives.
We’re looking for someone who thrives on meeting people, spotting opportunities, and making things happen—someone who can walk into a room, inspire others, and leave with new partners, volunteers, and future club leaders excited to get involved.
If you’re energised by purpose and disability-inclusion, love being out in the community, and want to play a key role in growing a national charity’s reach—this role is for you.
Role Purpose
To grow and strengthen the Phab network by:
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Launching new Phab Clubs in underserved areas in the Midlands
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Supporting and energising existing clubs
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Building strong regional relationships that drive participation, partnerships, and sustainability
A critical part of this role is identifying and supporting outstanding Club Leaders—the individuals who make clubs thrive.
What success looks like (2-year targets)
Year 1: Establish & Build Momentum
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Launch 3–5 new Phab Clubs in priority areas
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Identify and develop a pipeline of future club leaders and volunteers
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Build relationships with local authorities, schools, disability organisations, and community groups
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Visit and engage with existing clubs in the region to strengthen relationships and identify growth opportunities
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Generate local funding or in-kind support for new and existing clubs
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Represent Phab at key regional events and networks
Year 2: Grow & Sustain
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Support Year 1 clubs to become fully sustainable and independently run
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Launch an additional 3–5 new clubs or affiliate groups
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Increase membership and engagement across existing clubs
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Develop regional partnerships that provide ongoing referral pathways (e.g. professionals, services, schools)
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Contribute to income generation (grants, partnerships, training opportunities)
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Establish a strong regional identity and presence for Phab
Key Responsibilities
1. Network Growth & Club Development
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Identify areas of need and actively develop new Phab Clubs
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Recruit, mentor, and support Club Leaders and volunteer teams
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Set up clubs alongside the club leaders (venue, structure, governance, initial membership)
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Build relationships with professionals (e.g. SEND services, social workers, educators) who can refer members
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Reconnect with former Phab participants and supporters to re-engage them
2. Supporting Existing Clubs
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Regularly visit and engage with existing clubs
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Identify challenges and opportunities, offering practical support
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Encourage growth in membership, activity quality, and sustainability
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Share best practice and connect clubs to wider opportunities (training, funding, events)
3. Community Engagement & Partnerships
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Act as a visible, energetic ambassador for Phab
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Attend networking events and build strong regional relationships
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Develop partnerships with community organisations, corporates, and funders
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Promote Phab’s wider offer (Phab ACTS training, Phab Adventures, events)
4. Income & Sustainability
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Identify and secure local funding opportunities
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Support clubs to access grants and sponsorship
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Contribute to Phab’s broader income generation strategy
5. Internal Collaboration & Delivery
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Work closely with Marketing, Fundraising & Development, and Charity Support teams
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Use CRM (Beacon) to track engagement, contacts, and progress
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Contribute to planning and delivery of regional and national initiatives
Experience & Background
We are looking for someone who has done this kind of work before, not just worked “in charity or business”.
Essential experience:
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Experience in community development, outreach, or network growth
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Proven track record of starting or growing initiatives, projects, or groups
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Experience building partnerships and engaging external stakeholders
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Experience recruiting, supporting, or managing volunteers or community leaders
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Experience working in or alongside disability, inclusion, or community services
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Knowledge of UK charity landscape and safeguarding/good practice
Desirable:
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Experience setting up or running community groups, clubs, or programmes
Experience securing local funding or sponsorship
Equal Opportunities, Equity, Diversity & Inclusion
Phab is committed to creating an inclusive organisation where disabled and non-disabled people can thrive together as equals. We actively welcome applications from people of all backgrounds, lived experiences and identities, particularly disabled people and those who are underrepresented within the charity sector.
We believe diversity strengthens our organisation and helps us better support the communities we work alongside. Recruitment decisions are made based on skills, experience, values and potential, and we are committed to ensuring a fair and accessible recruitment process for all applicants.
Reasonable adjustments will be offered throughout the recruitment process and during employment. If you require any adjustments to support your application or interview, please let us know.
As a Regional Development Officer, you will play an important role in promoting inclusion, accessibility and equality across our network of clubs, projects and partnerships.
Safeguarding Statement
Phab is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff, volunteers and partners to share this commitment and to uphold a culture of safety, dignity and respect.
The successful candidate will be required to work in line with Phab’s safeguarding policies and procedures and may be subject to an enhanced DBS check, depending on the nature of the role and responsibilities.
We are looking for someone who shares our values of inclusion, respect, integrity and participation, and who is committed to helping create safe and welcoming environments for everyone involved in Phab activities.
Registered Charity
6 - 10
Our mission is to build an inclusive world where everyone is valued and belongs.
The client requests no contact from agencies or media sales.