Finance and hr administrator officer jobs
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Person Specification
AREAS AND CRITERIA
ESSENTIAL
DESIRABLE
Skills and Experience
Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role
Experience in front of house and reception procedures, within a conferencing environment
General understanding of the charity sector and what motivates the individuals that choose this line of work
Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel
Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)
Impeccable personal presentation; confident, welcoming and professional demeanour
Strong customer-service focus with genuine interest in people; friendly, calm and approachable
Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
Excellent organisational, and time management skills
Evidence of working in a team and contributing to a diverse and collaborative working environment
Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
Personality Characteristics
ESSENTIAL
DESIRABLE
· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement
A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
· Positive attitude
· Ability to meet deadlines, and to work under pressure when required
Attention to detail and accuracy
Proactive and able to work well independently as well as part of a team
Passionate about achieving excellence through continual learning
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
Thank you!
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Campaigns and Public Affairs Manager role
In this varied and exciting position, you will manage high profile WI campaigns and play a key role in achieving change on key issues affecting women and their community.
The Campaigns and Public Affairs Manager provides essential management of the Public Affairs team and its activities- including campaigning, lobbying, research and policy work- whilst working closely with the Director of Campaigns and Membership to maintain a strategic overview of the department’s work.
You will be responsible for devising appropriate lobbying strategies to achieve our key objectives, responding to governmental policy and consultation papers and supporting the NFWI’s media work in relation to all campaigning and Public Affairs activity.
This role also plays a vital part in managing departmental projects, from the development and implementation of campaign project plans, to identifying funding opportunities and administering budgets.
Hours: Full-time, 35 hours per week.
Location: Hybrid working, with at least one day per week at our London office.
About you
Experienced in all aspects of campaigning and lobbying, with a strong understanding of current affairs and issues across the policy spectrum, you will be adept at taking a campaign from start to finish, whilst developing impactful influencing strategies in a political context. You will be a confident line manager, with experience of supporting and overseeing your team’s performance, development and wellbeing.
The ability to represent the NFWI externally- to civil servants, government departments and external organisations- as well as working closely with volunteers and members at a grassroots level is also key.
An understanding of key policy issues relating to areas such as women’s health or the environment would also be desirable, however your passion for helping the WI achieve its mission by making a difference every day will be the key to your success in the role.
Benefits
In return, we will offer you a hybrid working arrangement, which means a minimum of one day a week in your primary office and the rest worked from home, although you can work up to three days in the office if preferred; 28 days’ annual leave, rising to 30 days on completion of 5 years’ service with the flexibility to take your annual leave in hours; membership of our healthcare scheme; enhanced family-friendly policies; a commitment to employee wellbeing; and more.
How to apply
For further information about the Campaigns and Public Affairs Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 13 May 2026.
First and second-round interview dates: w/c 18 May 2026, with the first round conducted virtually and the second in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Thank you!
About This Job
This is an exciting role within the Army Cadet Adventurous Training team responsible for ensuring all support elements are in place to facilitate the AT service for the Army Cadets and Combined Cadet Force.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team to assist with strategic planning, budget management and HR matters. You will line manage the CCAT Facilities and Logistics Officers.
In conjunction with the CCAT Training Officer you will support the Centre Managers with planning and delivery of courses and expeditions.
From time to time, you will be required to deputise for the Head of AT or the Centre Managers which may involve travel throughout the UK and overseas, working some evenings, bank holidays and weekends.
Essential Skills
· Good level of general education (English, Maths and IT).
· Hold a level 3 qualification in leadership and management.
· UK driving licence (Cat B).
· Experience of managing a small team.
· Exceptional IT skills and extensive use of MS365.
· Experience of organising events, working with internal and external partners.
· Experience of supporting and mentoring.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels.
· Excellent written and verbal communication skills.
· Personal credibility, enthusiasm, flexibility, resilience and innovation.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Capel Curig office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 31st May 2026.
Interviews will be held in person during the week commencing Monday 15th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Registered Charity
51 - 100
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.
The client requests no contact from agencies or media sales.
Thank you!
As Legacy Executive for Battersea, you will have the opportunity to gain further skills and experience of the fast-growing charity Legacy sector. In this role, you will ensure the fulfilment of the wishes of those animal lovers who have been kind enough to remember Battersea in their Will and in turn will be of direct help to some of the most vulnerable animals in our society.
In this role, you will:
- Provide administrative support to the Legacy Administration team, who are responsible for the legacies left to Battersea.
- Manage your own caseload of pecuniary legacies, including corresponding sensitively and effectively with family and friends of the people who have left a legacy to Battersea.
- Have the opportunity to manage a caseload of non-contentious residuary cases, maximising the gift to Battersea.
- Build relationships with supporters, executors, family members and co-beneficiaries to maximise Battersea’s legacy income and protect the reputation of the charity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 17th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Details:
First Stage: Online (via MS Teams) w/c 1st June 2026
Second Stage: In Person - Date to be confirmed
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives—helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope.
Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK.
MediCinema’s national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA’s Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion—aiming to establish a MediCinema in every NHS region across the UK.
To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth.
Director of Finance and Business Operations
MediCinema
London Bridge (3 days per week) + Hybrid working
Up to £72,000
The role
Reporting to the CEO, this new role will ensure MediCinema’s financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion.
From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS.
About you
We are seeking a collaborative, ambitious and hands-on leader with:
- Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting
- A strong understanding of HR, operations, compliance and governance in small or growing organisations
- Excellent project management skills and a proactive, solutions-focused approach
- The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors
- A deep connection to MediCinema’s mission and values: Care, Connect, Create
Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential.
How to Apply
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Sunday 10th May 2026
Interviews with Prospectus: 15-21st May 2026
Engagement sessions with senior leadership team: 29th May 2026
Interviews with MediCinema: Week commencing 1st June 2026
Thank you!
Worcester Students' Union
Chief Executive Officer
Salary: £62,000 - £64,000 per annum
Working Pattern: Full-time
Location: Worcester
Contract: Permanent
Atkinson HR is pleased to be supporting Worcester Students' Union in the recruitment of their next Chief Executive Officer.
Worcester Students' Union (WSU) exists to represent, support, and enrich the lives of students at the University of Worcester. As a charity, everything they do is guided by a commitment to members, ensuring they have a voice, access to outstanding services, and a community they are proud to be part of.
This is a genuinely exciting moment for the organisation. WSU has a fantastic opportunity to reshape its strategy and culture, supported by a dedicated and talented staff and officer team, and is determined to deepen its reach across a diverse student body, strengthen partnerships, and build on the energy and momentum that defines life at Worcester.
About the Role
As CEO, you'll provide overall leadership and management of WSU, taking responsibility for delivering its charitable objectives and ensuring excellent services for students. You will develop a sustainable, strategically focused organisation that is ready to meet the opportunities and challenges ahead.
Working in close partnership with elected student leaders and the Board of Trustees, you will bring professional expertise to support governance, operational delivery, and long-term planning. You will lead a committed staff team, model the values of the organisation, and ensure that WSU continues to grow in reach, relevance, and impact across the student community.
About You
WSU are looking for a strategic and inspirational leader with significant senior leadership experience in a complex organisation, and a demonstrable track record of developing and delivering successful organisational strategy. You'll be financially and commercially astute, able to interpret data to inform sound decisions, and experienced in working constructively with Boards and senior external stakeholders. Experience within the higher education, students' union, charity, or membership sectors is desirable, though not essential.
You'll be an empowering and energetic leader, someone who builds inclusive, high-performing teams, encourages creativity, and is willing to engage with operational delivery as well as strategic direction. You'll bring the ability to balance challenge and support, fostering a culture of collaboration and accountability across the organisation.
Above all, WSU are looking for someone with a genuine commitment to equality, diversity, and inclusion, and a real passion for working in a democratic, student-led environment. You'll believe in the importance of student voice, be able to communicate a compelling shared vision to a wide range of stakeholders, and demonstrate a lasting commitment to WSU's charitable objectives and long-term development.
How to Apply
Please click 'Apply' to be redirected to the Atkinson HR website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact Atkinson HR via. the information in the candidate pack.
Key Dates
Closing date: Midday, Tuesday 5th May 2026
Longlist Interviews (Remote): Tuesday 26th May 2026
Final Stage Interviews (In-person, Worcester): Monday 1st June 2026
Thank you!
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: People and Culture Business Partner
Location:
- Preferred: London, UK; Addis Ababa, Ethiopia; Accra, Ghana; or Kampala, Uganda;
- or any other Right To Play based location (Bujumbura, Burundi; Toronto, Canada; Beirut, Lebanon; Bamako, Mali; Islamabad, Pakistan; Ramallah, Palestinian Territories; Kigali, Rwanda; or Dar es Salaam, Tanzania)
(Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)
Contract Type: Full-time (40 hours per week), long-term engagement
Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.
Target Start Date: As soon as possible
Application Closing Date: May 17, 2026 23:59 EDT
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Benefits Highlights:
- Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
- Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
- Paid leaves
- Competitive benefits
- Learning opportunities and 5 learning and development (L&D) days per year
- More information on what we offer is available on our website.
Application Method:
Apply with your resume and cover letter in English via the application link: https://righttoplay.hiringplatform.ca/237927-people-and-culture-business-partner/1077399-application-form/en
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and sfeguarding information are available on our website.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: P&C Business Partner
Grade: 8
Reports to: Chief People & Culture Officer (CPCO)
Location UK, Ethiopia, Ghana, Uganda preferred or any other RTP based country
Direct Reports: N/A
Department: People & Culture
1- Purpose:
The P&C Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards. The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.
2- Accountability & Responsibilities:
Operational delivery (40%)
- Provides advice and influences action on P&C global policies, and in collaboration with local P&C Specialists advices on local policies and employment law to staff and management based in COs.
- Supports the review and localisation of P&C policies and embeds best practice, ensuring local needs and culture are reflected.
- Works with CPCO, P&C team, Global Directors of Country Offices and Logistics Manager to identity and mitigate people related risks in COs and prevent and resolve issues.
- Supports adherence to safety, security and Safeguarding policies and procedures in COs.
Employee Relations and Employee Services (30%)
- Monitors the whistleblowing line and ensures timely action is taken in all complaints received related to COs.
- Oversees and works with P&C and COs management on the prevention and effective resolution of employee relations issues and adherence to disciplinary procedures. Responsible for maintaining confidential records.
- Conducts investigations and liaises with legal firms and/or investigators to resolve ER cases.
- Identifies trends and areas of concerns based on data channels i.e. surveys and exit interviews and proposes and implements remedial actions.
- Acts as one of the systems administrators of the whistleblowing and the anti-terrorism platforms
Quality Assurance (20%)
- Drives efficiency and quality assurance of P&C operational practices in COs by conducting assessments and P&C audits and works with P&C Specialists and Country Directors (CDs) to enhance the employee experience, ensure consistency, continuous improvement and enhance People’s capacity in country.
- Supports CDs to ensure compliance and manage P&C risks as per country risk register and audits’ actions.
- Contributes to the data gathering, analysis and presentation of P&C reports, to enable decision making Identifies trends, proposes actions for improvement and instigates implementation.
Diversity, Equity Inclusion and Accessibility (10%)
- Embeds DEIA approaches in policies and processes, to create a framework that welcomes and supports staff regardless of race, ethnicity, gender, age, religion, language, ability, status, and location.
- Works with the GDEIC to communicate DEIA strategy and establish measurable goals to track progress.
- Sources, develops and manages trainings and other activities, including the LMS system and the DEIA Week.
- Analyses DEIA data to make recommendations and support implementation of agreed actions.
Perform other duties as assigned
3- Scope (geographical and/or functional), Impact and Autonomy
The role has a primary focus on supporting and advising leaderships and coaching P&C specialists and managers on P&C operational needs of Country Offices. It also has a global scope in supporting the advancement of the DEIA agenda with the view of achieving the culture of One Right To Play . Consults the CPCO on complex, unclear or long term impact matters.
4- Leadership and Staff management
Provides technical leadership and coaching to the P&C Specialists in COs (10 plus colleagues), also acts as counsel of CDs and senior staff based in COs on P&C policies and strategic shifts impacting staff. Lead the P&C Global Community of Practice and the Global DEIA Committee (GDEIAC).
5- Information requirement for decision-making
Identifies areas for improvement and implements P&C solutions in COs to ensure a smooth service is provided. Under the guidance of senior P&C staff, updates and embeds policies, processes and other key P&C initiatives.
Uses the policy framework, organisational and country strategies to guide priorities. Their action is informed by trends and issues identified as a result of the analysis of People’s data reports, surveys and other sources available to mainstream processes and achieve efficiency in the operation. Policy changes are to be approved by the CPCO.
6- Innovation and Improvements
The incumbent is expected to proactively recommend improvements to policies, procedures and practices based on international P&C best practices. Working with P&C specialised colleagues introduces improvements across all areas of P&C including workforce planning, safeguarding and Safety and Security.
7- Relationships & Communications: Internal / External:
Internally works closely with the P&C global team, CDs, HQ Country Operations and Finance on the delivery of P&C annual processes and initiatives that drive improvement and effectiveness. Also, works closely with the GDEIAC to deliver the DEIA activities. Externally the role liaises with legal firms, investigators and networks.
8- Expertise (Certifications / Education, Professional Experience)
- Master’s degree in human resources management, Business Administration, Org Behaviour or related field
- Extensive experience of working at HQ or regional level on an international development organization with representation in low and medium income countries
- Experience in management of HR international operations with thorough knowledge and understanding of applicable local laws, donor requirements in a number of countries with the intention of providing similar employee experience across the board
- Experience in delivering HR services through a business partner model
- Experience advising and training P&C professionals, staff and leadership on employee relations issues and best people management practices
- Proficient in verbal and written English and fluent in French, Arabic or Portuguese is preferred
9- Core Competences
- Collaboration Able to influence and create strong partnerships with staff at all levels to achieve results
- Growth Mindset Able to introduce continuous process improvements in HR operational areas, supporting other to develop.
- Resilience Able to work under pressure meeting deadlines and delivering results through others
- Professionalism, Able to exercise discretion, maintain confidentiality and observe an ethical approach
- Management and Interpersonal Skills Excellent interpersonal skills, and a wide understanding of human relations; high level of emotional intelligence
10- Additional information
International travel including security high risk countries up to 6 times a year and extended screen time.
Appendix I: Hiring Salary for Each Country
Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.
- Burundi: BIF 2,601,803 per month
- Canada: CAD 90,418 per annum
- Ethiopia: ETB 258,574 per month
- Ghana: GHS 15,156 per month
- Lebanon: USD 3,873 per month
- Mali: XOF 1,244,044 per month
- Pakistan: PKR 448,947 per month
- Palestinian Territories: ILS 17,116 per month
- Rwanda: RWF 2,581,173 per month
- Tanzania: TZS 7,276,275 per month
- Uganda: UGX 9,750,052 per month
- United Kingdom: GBP 54,374 per annum
Registered Charity
6 - 10
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £48,225 – £52,080 (incl. London weighting)
Contract: Permanent
Location: Hybrid (minimum 40% in London office)
About the role
CAFOD is looking for a Senior Business Analyst to lead business analysis across Digital, Data and Technology (DDaT).
You’ll shape and assure digital and data-driven change, ensuring initiatives are clearly defined, value-focused, and aligned with real organisational needs. Acting as a bridge between stakeholders and technical teams, you’ll help deliver effective, sustainable improvements across CAFOD.
Key responsibilities
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Lead business analysis for digital and data change initiatives
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Support teams to define problems, assess options, and identify solutions
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Ensure requirements are clear, prioritised, and delivery-ready
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Lead and support testing and User Acceptance Testing (UAT)
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Build strong relationships with stakeholders across the organisation
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Facilitate workshops and support decision-making
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Contribute to governance, planning, and continuous improvement
About you
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Significant experience in business analysis at a senior level
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Strong skills in problem definition, process improvement, and solution design
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Experience translating business needs into clear requirements (e.g. Jira tickets)
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Understanding of digital delivery and software development lifecycles
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Confident working with senior stakeholders and cross-functional teams
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Experience supporting or leading UAT
Desirable: Salesforce or Tableau certification
Additional information
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Hybrid working with at least 40% office-based in London
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Opportunity to lead and shape organisational change
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Part of a collaborative, purpose-driven team
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Registered Charity
101 - 500
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Thank you!
Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)
About the role
CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.
You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.
Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.
Key responsibilities
- Deliver participation plans across Brentwood Diocese
- Recruit, support, and retain volunteers
- Build relationships with clergy and key diocesan stakeholders
- Support fundraising, campaigns, and community engagement
- Monitor activity and adapt plans based on insights
About you
- Experience working with and managing volunteers
- Strong relationship-building and communication skills
- Organised, proactive, and able to work independently
- Comfortable using data to track and improve performance
- Committed to the value of volunteering and social justice
Additional information
- Home-based with significant travel (access to a car required)
- Some evening/weekend work (TOIL provided)
- Part of a flexible regional team (occasional wider travel)
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Registered Charity
101 - 500
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
Thank you!
CAFOD is looking for a strategic and collaborative leader to shape how digital, data and technology enable our mission, strengthen supporter engagement, and build a resilient, future-ready organisation.
The Role
You’ll lead our DDaT Solutions function, working across the organisation to design and deliver high-impact, cost-effective technology and data solutions. You’ll oversee multidisciplinary teams spanning business analysis, digital and business solutions, and data & insight—while managing key suppliers, budgets, and delivery priorities.
As a senior adviser to the Executive Team, you’ll play a critical role in setting direction, balancing innovation with stability, and ensuring technology investments deliver real value.
What You’ll Do
- Shape and deliver CAFOD’s digital, data and technology strategy
- Lead enterprise platforms, data, and solution design to support organisational goals
- Drive transformation programmes and ensure value from technology investments
- Advise senior leaders on priorities, risks, and opportunities (including AI and automation)
- Strengthen governance, data quality, and risk management
- Build high-performing teams and foster a culture of collaboration and continuous improvement
What You’ll Bring
- Experience leading large-scale digital, data or technology functions
- Strong track record delivering technology-enabled change
- Ability to balance innovation with security, resilience, and value for money
- Excellent stakeholder engagement skills, including at the executive level
- Experience leading and developing multidisciplinary teams
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Registered Charity
101 - 500
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Thank you!
To plan and coordinate a wide range of events on behalf of the Bishop of Carlisle, ensuring that all events are well-organised and effectively managed from inception through to completion. The Events Coordinator will be the central point of contact for all event-related activity at Bishop's House, working closely with the Bishop's Chaplain, the Bishop's household and the wider Bishop's House team.
Internal relationships: Bishop's House team; Bishop's Chaplain; Head of HR & Governance; Finance Department; Communications; Property; Diocesan Secretariat; PTO Officer; Warden of Readers; Archdeacons; Clergy
External relationships: Rydal Hall; Catering suppliers; Lord Chamberlain's Office; St James' Palace; Archbishop's Offices; Venues and hospitality providers across the Diocese
The postholder will be based at Bishop's House, Ambleside Road, Keswick, CA12 4DD. The role is primarily based at Bishop's House with some requirement to attend Rydal Hall and other Diocesan venues.
Interviews will be held in person on Monday 18 May 2026.
Circumstances
- Some flexibility is required to support events which may occasionally fall outside standard hours; time off in lieu will be granted.
- The successful postholder is required to work Friday mornings as part of their working week.
Event Planning & Forward Planning
- Maintain a forward-planning events calendar for Bishop's House, ensuring that all upcoming events are identified well in advance and preparation commences at the appropriate time.
- Proactively manage event timelines, monitoring tasks, milestones and deadlines to ensure smooth delivery.
- Produce and maintain event planning checklists and briefing notes for each event, ensuring all parties are well informed of their responsibilities.
- Conduct post-event reviews to identify learning and improve future event delivery.
Invitations & Booking Administration
- Manage the full invitation process for Bishop's House events, including drafting and sending invitations, co-ordinating RSVPs and maintaining accurate guest lists using the Try booking system.
- Administer event registrations, follow-up communications and any waiting list management through Try booking system.
- Ensure all event data is accurately recorded and maintained to support reporting and evaluation.
Catering & Hospitality
- Arrange and co-ordinate all catering requirements for events, including briefing caterers, confirming dietary requirements and ensuring presentation standards meet the expectations of Bishop's House.
- Source and manage catering suppliers, obtaining quotes and ensuring value for money in line with the Bishop's financial policies.
- Ensure that appropriate hospitality is in place for all events, including day to day hospitality, maintaining the welcoming and professional ethos of Bishop's House.
Venue Management & Logistics
- Liaise with venue to co-ordinate bookings, room layouts, facilities requirements and logistical arrangements for events held there.
- Ensure that all equipment, materials, resources and room layouts required for each event are prepared and in place ahead of time.
- Conduct pre-event checks at venues to ensure everything is in order, addressing any issues promptly.
- Manage the set-up and break-down of events at Bishop's House and at other Diocesan venues as required.
Flagship & Specialist Events
- Royal Maundy: Provide co-ordination and administrative support for all arrangements relating to Royal Maundy nominations and associated ceremonies, liaising with the Lord Chamberlain's Office and other relevant parties as required.
- Garden Party: Manage the nominations process for the King's Garden parties at Buckingham Palace, co-ordinating all associated travel arrangements and communications with nominees on behalf of the Bishop.
- Clergy Spouse Events: Liaise with the Bishop's Household to co-ordinate events for clergy spouses, including managing invitations, catering, programmes and any pastoral considerations.
- Support the organisation of residentials, teaching days and other gatherings as directed by the Bishop's Chaplain.
Communication & Stakeholder Liaison
- Serve as the primary point of contact for event-related queries from internal and external stakeholders, responding in a timely, professional and hospitable manner.
- Liaise with Diocesan departments (Communications, Finance, Property, Secretariat) and external suppliers to ensure joined-up event delivery.
- Provide timely updates and briefing notes to the Bishop's Chaplain on event planning progress.
- Responsible for sending out communications from the Bishop using relevant systems.
Financial Administration
- Manage event budgets in conjunction with the Bishop's Chaplain, tracking expenditure and ensuring events are delivered within agreed financial parameters.
- Process invoices relating to events in accordance with Diocesan financial procedures.
General
- Uphold and promote the Diocese of Carlisle's commitment to safeguarding in all event planning and delivery.
- To undertake Health and Safety duties
- To assist the Bishop's EAs with office administration
- Undertake other duties as reasonably required by the Bishop's Chaplain and Bishop's EAs.
Closing date for applications is 9 am on 11 May 2026
Registered Charity
101 - 500
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.
Thank you!
We are looking for a creative and passionate person to be responsibile for securing financial support to sustain and grow the Charity's work. A priority is to lead a £3M campaign for a new building.
Background
The history of our Charity stretches back over 230 years to the foundation of a school for the blind by Edward Rushton. Since 1898 the school has been based in Wavertree and in 2016 Rushton Futures opened alongside the school, providing a service for young adults aged 19+ with complex needs.
About the Rushton Centre Project
The Development Manager's primary work in the initial phase of the role will be to direct a fundraising campaign for the new Rushton Centre. The Centre is being designed to meet the changing needs of the Charity. As well as a hydrotherapy pool, we want to open a cafe which will give young people with additional needs opportunity for work, and we want to create additional spaces. The Centre will cost an estimated £4M. The Trustees are in a position to contribute £1M from reserves, but the Development Manager will play a crucial role in designing and implementing a fundraising strategy for the remaining funds.
Key Tasks
1. Develop and implement fundraising strategies and campaigns to meet organisational goals and ensure financial sustainability.
2. Identify and cultivate relationships with potential donors, sponsors, and foundations, including individuals, corporations, and community organisations.
3. Research and pursue grants and trusts applications, managing the process from start to finish.
4. Coordinate and oversee current charitable donations and legacies.
5. Work with colleagues at the Charity to identify funding priorities; liaise with key post-holders, including the Finance Manager, to meet audit and compliance requirements.
6. Organize fundraising events and initiatives, such as galas, charity drives, and online campaigns, to generate donations and increase public awareness.
7. Manage donor databases and maintain accurate records of contributions, sponsorships, and communications.
8. Take a supporter-centred approach in all your work, building strong, respectful relationships with donors.
9. Communicate the organization’s mission and impact to donors, stakeholders, and the public through presentations, newsletters, and promotional materials.
10. Be responsible for managing and promoting our fundraising profile through social media and other online presence.
11. Monitor and evaluate fundraising campaigns to assess effectiveness and inform future strategies.
This post is not exhaustive of the above responsibilities. For full roles and responsibilities, please contact our HR Team for an application pack.
Job details, benefits and application process
Hours: Full time (37 hours per week)
Location: Hybrid. Based in Wavertree and Remote.
Pay: £35K - £40K, depending on experience
Benefits:
- Flexible working
- 24 days annual leave + Bank Holidays
- Pension Scheme (7.5 employer contribution)
- Refer a friend Scheme (Currently £500)
- Employee Assistance Programme
- Medicash
- Cycle to work Scheme
- Salary Sacrifice Pension Scheme
- Christmas Club
- Occupational Sick Pay
- Death in Service
Please note we do not accept CVs. To apply for this post, please complete the application form and return to our HR Team by 9am on Tuesday 5th May. Interviews will be on Tuesday 19th May.
This post is subject to an Enhanced Disclosure and Barring Service Check.
Registered Charity
101 - 500
We are here to support and meet the needs of children and young people with a vision impairment, sensory and other additional needs.
The client requests no contact from agencies or media sales.
Thank you!
The Head of Operations is a key senior leadership role at the heart of HTL Church.
As Head of Operations, you will take ownership of how the church runs day-to-day – ensuring that our people, systems, buildings, and processes operate smoothly, sustainably, and with excellence as we pursue our mission and vision.
You will be part of the Senior Leadership Team, line managed by the Vicar and working with the staff team to shape and support the operational life of the church, creating the environment in which our ministries, services, and communities can flourish and grow.
The role is both relational and organisational, requiring strong communication, attention to detail, and the ability to develop and implement effective systems and processes. It is a broad and varied role, involving close collaboration with staff, volunteers, and external partners.
The client requests no contact from agencies or media sales.
Thank you!
Role Purpose
This new role within the Advice & Training team will support the development, coordination, and growth of the organisation’s training provision. We are proud to be a respected and trusted source of information for our members and international students, and the work undertaken by this role will seek to strengthen these relationships.
You will be responsible for the recruitment and administration of freelance trainers to work alongside the Advice & Training team in developing and delivering world-class training. You will play a key role in identifying trends in the needs of our membership and international students, contributing to the direction and growth of our training output. You should be able to convey UKCISA’s values and methods to potential freelance trainers and embed processes to ensure quality assurance of any training output.
Engaging with diverse stakeholders, negotiation, and being able to represent UKCISA with integrity and passion should be in your repertoire of excellent communication skills. You are confident in your administrative skills and will lead on writing and standardising contracts for and establishing workflows for new freelance trainers. The role will involve different strands of work, and so you will be required to balance concurrent tasks confidently, seeking advice and guidance where needed. You will work towards and seek to surpass targets and be willing to proactively assess and review those targets as you progress in the role. You will have an initiative-taking approach and make recommendations for the direction of targets and key performance indicators to the Advice Officer and Training Lead as you progress in the role.
In your first few months, you will have:
- Developed good working relationships with UKCISA’s wider team.
- Analysed our current training offer and begun to identify opportunities for growth.
- Begun to identify and recruit freelance trainers.
- Scoped out how quality assurance processes between freelance trainers and the Advice & Training team can be implemented.
Core responsibilities
Training recruitment and administration
- Recruitment of freelance trainers to broaden the capacity of UKCISA’s training provision.
- Writing, standardising, and administering, standardising contracts for freelance training staff in conjunction with Finance and HR.
- Liaison with the Finance team to standardise invoicing procedures for freelance training staff.
- Key liaison point between existing and new freelance trainers and UKCISA staff.
Analysis and trend mapping
- Seek to identify gaps in UKCISA’s training offer and the delivery of new services to meet those unmet needs.
- Expanding UKCISA’s offer of new training opportunities, including relating to Student Sponsor compliance, to ensure members have the technical knowledge and support needed to carry out their roles and responsibilities towards international students.
- Collaborate with freelancers and in-house staff to develop training content, in line with UKCISA quality and expectations as the UK’s main provider of training relating to supporting international students.
- Gain a deep understanding of current core training to ensure seamless integration of new courses to support learning journey of members.
- Support the Advice Officer and Training Lead in responding to trends, identifying potential improvements to the training workflow, and supporting UKCISA trainers.
Quality assurance
- Working with UKCISA’s in-house trainers to establish and embed processes to ensure quality assurance of freelance delivery and the delivery of course aims and objectives.
- Collaborate with current freelance trainers and newly recruited trainers to establish robust quality assurance processes with the Advice & Training team.
- Facilitate and monitor quality assurance of UKCISA training output.
- Coordinate the production of resources to inform and support UKCISA trainers to ensure consistent delivery in line with UKCISA values and expectations.
- Monitor the effectiveness of new training and adapt as appropriate.
Key criteria
Essential
- Excellent communication skills with a focus on negotiation, interpersonal skills, and clarity.
- Ability to form excellent relationships with diverse groups.
- Ability to plan, strategise, and deliver against key performance indicators.
- A proactive approach to seeking improvements in workflows and identifying opportunities to broaden our training output.
- Highly organised and able to work independently, while knowing when to seek guidance and support
- Confidence to lead on contract administration for freelance trainers.
- Ability to collate, analyse, and present data clearly and confidently.
- Proficient in SharePoint and other cloud-based Microsoft apps
- Experience supporting the delivery or coordination of training and/or events.
- A commitment to UKCISA’s vision and mission; representing and communicating these to external stakeholders.
Desirable
- Project management experience or qualifications.
- Student route/Tier 4 compliance experience.
- Previous experience working in a charity or membership organisation
- Previous experience working with international students in the UK.
- Experience working with CRM systems (ideally MS Dynamics).
Working for UKCISA
UKCISA offers a supportive, reflective work culture where all the staff team are active participants in the shaping of the organisation. Our values are quality, innovation, collaboration and trust. We’re a charity in an exciting period of transition, offering a unique opportunity to be part of meaningful change for us and the sector. We are currently working on a hybrid basis. Our staff mainly work from home, but we have an office in London for collaborative work and for staff who want access to an office space. We also meet in person for regular all staff days in London. We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month. Travel to member and student events across the UK, including overnight travel, is occasionally required and can be expensed. Ongoing training and development opportunities will be provided, and attendance may be required to contribute towards an ever-changing comms skillset needed for this role. We are unable to sponsor visas for this role, so you must have the right to work in the UK. We encourage and welcome candidates on the Graduate route visa.
Staff benefits include:
- Pension - UKCISA participates in a defined benefit pension scheme (USS)
- Training & development - In addition to maintaining a budget for relevant professional development, UKCISA also offers 3 days of personal development leave
- Additional leave - UKCISA employees are entitled to 25 days annual leave + bank holidays. In addition to this, there are concessionary days between Christman and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days.
- Flexible working - we operate as a remote office and there is currently no mandate on minimum number of days in the officer. We do maintain a small office in Woburn House, allowing for vital collaborative working.
- Health & wellbeing - UKCISA offer an Employee Assistance Programme to support health and wellbeing as well as a My Healthy Advantage app to access a wide range of tools to support wellbeing.
The client requests no contact from agencies or media sales.