Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
- Lead and support advice, health, and community service teams to deliver high-quality and effective services.
- Oversee day-to-day operations, service performance, staffing, and resource planning.
- Use data and insight to support continuous improvement, decision-making, and operational performance.
- Support workforce development, including staff training, volunteer engagement, and organisational capacity planning.
- Work with senior leaders, partners, and funders to support service development, organisational growth, and positive outcomes for communities.
- Ensure services operate in line with quality standards, safeguarding, health and safety, and data protection requirements.
What are the requirements?
This job is for you if you:
- Have strong operational leadership and people management experience.
- Can lead teams, manage performance, and drive continuous improvement within a fast-paced environment.
- Are confident using data and operational insight to support planning and decision-making.
- Have excellent communication, organisational, and relationship-building skills.
- Are collaborative, adaptable, and committed to delivering high-quality, person-centred services.
- Share our values of inclusion, professionalism, integrity, and continuous learning.
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.
This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.
The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.
Hours: Part-time, 28 hours per week (0.8 FTE).
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 29th May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Thank you!
AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)
About the Role
This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.
Key Responsibilities
- Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
- Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
- Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
- Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
- Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
- Communications & Digital Support: Support website updates, digital content creation, and social media activity.
Person Specification
- Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
- Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
- Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.
Why This Role Stands Out
Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.
How to Apply
If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.
To be considered, please submit your CV along with a completed application form.
Closing date: 11 June 2026.
STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES
