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AKF(UK) JOB DESCRIPTION
1. JOB TITLE
Facilities and Operations Manager
2. REPORTING RELATIONSHIPS
JOB TITLE
FOR
2.1 REPORTS DIRECTLY TO
Head of Kings Cross Properties
Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
2.2 REPORTS INDIRECTLY TO
AKF(UK) Property Committee
Reporting on financial results, compliance, company law, charities legislation.
2.3 DIRECT REPORTS
Facilities and Maintenance Assistant Manager
Facilities and Maintenance Officer x 3
Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
3. JOB PURPOSE
In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.
This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.
4. KEY RESPONSIBILITIES
4.1 AKC Building Operations
· Oversee and manage the teams responsible for the reception, security and cleaning.
· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.
· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.
· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
· To maintain and review equipment asset registers and update accordingly.
· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
· Support the relationships with the tenants of the AKC retail units.
· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
· Respond to emergency situations or other urgent issues involving AKC.
4.2 AKC Building Administration
· To prepare an annual operational plan and budget for the AKC building management team.
· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
· To lead any supplier procurement processes related to building management.
· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
· To own the AKC building management risk register ensuring that it is up to date at all times.
· To attend the AKF(UK) Property Committee meetings
· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
4.3 AKC Events
· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
4.4 People Management
· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS
5.1 Qualifications
· A degree in Facilities Management or similar qualification would be an advantage.
5.2 Experience
· Experience of staff management
· Experience of managing third-party contractors
· Experience in managing complex mechanical, electrical and plumbing systems
· Experience of managing planned preventative maintenance for hard and soft services
· Experience of working in a complex, multi-stakeholder environment
· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
· Experience of identifying trends and developing/implementing management reports.
· Experience in a similar field e.g. school, university or charity.
5.3 Skills
· Good interpersonal, customer care and liaison with a wide range of stakeholders
· Ability to explain technical issues to non-technical personnel.
· Ability to work both strategically and operationally.
· Ability to successfully manage time, plans and other related tasks.
· Ability to continuously meet targets and surpass expectations.
· Ability to lead, inspire and motivate a team to meet objectives.
· Excellent written and verbal communication skills in English.
· Good presentation skills.
· Excellent communication skills and able to communicate with internal and external customers.
· Commercially aware with good negotiating skills.
· Excellent client facing skills with the confidence to deal with people at all levels.
· Capable of working independently and collaboratively as part of a wider team.
· Good numeracy and presentation skills.
· Self-motivated, action-focused and with a proactive approach.
· Ability to always maintain a professional appearance and approach.
· Proven ability to deal with change.
5.4 Knowledge
· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.
· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).
· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)
· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.
· Awareness of sustainability and energy efficiency practices
5.5 Attributes
· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.
· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.
6. KEY RELATIONSHIPS
Internal Relationships
· AKC Events
· AKC IT
· AKC Gallery
· IIS
· AKU-ISMC
External Relationships
· Suppliers
· Kings Cross Estate
The client requests no contact from agencies or media sales.
The Archbishop of York's office is based at Bishopthorpe Palace on the outskirts of York, offering a unique and pleasant working environment. Staff at Bishopthorpe Palace form a close-knit and collaborative team, supporting the Archbishop's ministry across the Province of York, nationally, and internationally.
The role of the Head of the Private Office of the Archbishop of York is to provide strategic oversight and operational leadership for the Archbishop's Private Office, ensuring the highest standards of organisation, communication and administrative support.
The postholder serves as a trusted adviser and principal point of coordination, providing exceptional executive support while exercising sound judgement, discretion and emotional intelligence in a complex and fast-paced environment. Responsible for the smooth and effective operation of the Private Office, the role manages highly sensitive matters with integrity and professionalism, maintains strict confidentiality, and supports the wider mission and ministry of the Archbishop through effective planning, stakeholder engagement and leadership.
Responsibilities
Strategic Diary and Programme Management
Engagement Planning and Delivery
Partnership with the Chief of Staff and Senior Leadership Team
Briefing and Correspondence
Private Office Leadership
Stakeholder and Relationship Management
Support, Travel and Hospitality
This role profile outlines the principal responsibilities but is not exhaustive. The postholder may be asked to undertake other duties in line with the general nature and level of the role and occasional out-of-hours or weekend working might be necessary. Any reasonable adjustments or changes will be discussed in advance. A basic DBS check is required.
Person Specification
Essential
Experience
Leadership and Professional Capability
Personal Attributes
Knowledge
Desirable
Applications close on 20 September at 23:55.
The interview will be held in person on 29 September 2026
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010. We are committed to building a diverse and inclusive workforce and actively encourage applications from individuals who are disabled, neurodivergent, or from minoritised ethnic backgrounds.
Juno Women’s Aid are a growing organisation with an exciting pipeline of innovative projects and ambitious plans for the future. This is a unique opportunity to join a forward-thinking team and play a key role in driving new ideas and initiatives from concept to delivery.
Who We're Looking For
We are seeking an experienced operations professional who combines strategic thinking with strong planning, implementation, and project management capabilities. The successful candidate will be an excellent communicator, confident in engaging with a wide range of stakeholders and comfortable with public speaking.
You will thrive in a fast-paced, survivor-focused environment, demonstrating the ability to remain calm under pressure while managing a varied and demanding workload. Strong organisational skills, adaptability, and the ability to balance multiple competing priorities are essential for success in this role.
If you're committed to upholding the highest standards of care and eager to drive impactful change, we invite you to help us build a safer future.
NOTE: We encourage early applications as this vacancy may close once we have appointed a successful candidate.
For further information about the role, please visit our website and download the Job Description which can be found at the bottom of the job vacancy page.
When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills/transferable skills, meet the requirements detailed in the Person Specification.
Please include examples from paid or voluntary work/activities or other 'life' experiences. This information will be used as a basis for shortlisting.
Where you don’t meet the requirements of the post currently, please explain how you intend on doing so, for instance via training and commitment to personal development.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.
The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
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Residential & Commercial Property Manager
Hours: Minimum of 37.5 hours per week, normally Monday to Friday. Due to the nature of the role the working pattern may occasionally change to include evenings, weekends and Public Holidays, with reasonable notice provided or by prior agreement. This may be to support property inspections, tenant matters, or other operational requirements for example. TOIL will be provided for additional planned evening or weekend working in accordance with departmental arrangements.
Normal start and finish times may be reasonably adjusted with reasonable notice to meet operational requirements.
The role requires regular travel across the property portfolio and occasional travel to St James's Place, London, and other locations as required.
The Role
The Property Department is responsible for the facilities management and maintenance of the historic, residential and commercial properties belonging to the Rothschild Foundation and National Trust, including Waddesdon Manor, The Stables, Windmill Hill, the Five Arrows Hotel, The Bow, The Dairy, commercial and residential properties and various other smaller outbuildings, staff houses and general infrastructure.
The department is led by the Head of Property & Facilities Management, supported by the Facilities & Maintenance Manager, Residential & Commercial Property Manager and a team of skilled trade technicians, general facilities & maintenance operatives, grounds assistants and administrative and data support staff.
The Residential & Commercial Property Manager is responsible for the effective management, performance and development of the Rothschild Foundation's residential and commercial property portfolio, working within the strategic direction set by the Head of Property & Facilities Management.
What you will do
The role is responsible for maintaining high standards of landlord and property management, supporting optimal occupancy and rental income, ensuring appropriate legal and regulatory compliance, and providing a professional and responsive service to tenants and internal stakeholders.
The postholder line manages the Lettings Administrator and works closely with the Facilities & Maintenance Manager, Facilities & Maintenance Administrator, Property & Systems Data Lead, Finance and HR to ensure the effective management of the portfolio.
Key Responsibilities include but are not limited to:
Portfolio Management & Strategy
Residential Lettings & Tenancy Management
Staff Accommodation
Commercial Property Management
Property Maintenance & Condition
Compliance & Risk
Stakeholder & Professional Relationships
You will be a great fit if:
You’re a confident communicator and supportive manager who uses their judgement to identify risks and know when to seek advice or escalate issues. You’re an experienced residential property professional who enjoys managing lettings and tenancies, and navigating property legislation and compliance with confidence. You’re commercially minded and organised, with a good understanding of property maintenance, budgets and rental performance.
Your areas of knowledge and expertise that matter for this role:
Essential
Desirable
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.



The client requests no contact from agencies or media sales.