Practice development lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.
Our mission is to prepare children and young people to make informed life choices for themselves, their families, and their communities
The client requests no contact from agencies or media sales.
We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.
You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.
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Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.
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You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.
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You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Background
The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.
We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.
This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.
About the role
This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.
Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.
Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.
Key responsibilities
- Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
- Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
- Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
- Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
- Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
- Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
- Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
- Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
- Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
- Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
- Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.
If you would like to apply for this position, please provide a Covering Letter (no more than two pages) and a CV, demonstrating how you meet the requirements in the person specification.
We are looking for a Communications and Digital Campaigns Coordinator/Lead to work with Feeding Liverpool’s Food Alliance partners and staff team to increase the reach and collective impact of our work through communications, digital campaigns and storytelling.
The role will enable the food alliance in Liverpool to embrace and promote the voices and perspectives of Liverpool’s communities and partners - an essential step in creating a more equitable food system for everybody in the city.
We are open to hearing from candidates with diverse experiences about their ideas detailing how they would take this work forward.
This is an exciting time to join our organisation. We have a creative and dynamic staff team, a strong trustee board and a fantastically committed group of partners and member organisations. Furthermore, Liverpool’s Food Alliance is about to launch phase two of the city’s Good Food Plan, setting out our vision for the future of the partnership and the city. Liverpool is full of inspirational people who are active in building a city where everybody has access to good food.
Our work is led by their voices; therefore it is essential that the successful candidate is able to work collaboratively within our city-wide partnership. It is equally important that the post-holder is able to develop relationships within national networks, seeking inspiration and guidance from other parts of the country, to support Feeding Liverpool’s role in leading the Good Food Plan, and to act as a conduit for resources and inform work in Liverpool.
We have developed a detailed job description and person specification, which outlines the character and competencies needed for the role. We would refer potential candidates to our website for stories, reports and strategies that outline our approach.
The Communications and Digital Campaigns Coordinator/Lead will need to be hands-on and active within our communities. Feeding Liverpool aims to work flexibly with employees, and there will be the opportunity to work from home. However, given the nature of the role it is important that you will be able to commute to the office in Liverpool City Centre, and meetings across the city, on a regular basis.
Main Purpose of the Role
● To increase the reach, visibility and influence of Feeding Liverpool and the Good Food Plan, through strategic communications and integrated digital campaigns that engage key audiences and stakeholders.
● To ensure values-led storytelling across all channels, translating activity and impact into clear narratives that strengthen understanding, support and action.
● To drive engagement and demonstrate impact, using data, insights and partner collaboration to mobilise communities and evidence progress against shared goals.
Key Responsibilities
General Responsibilities
● Lead and deliver Feeding Liverpool’s communications and digital engagement to amplify the Good Food Plan, demonstrate impact, share resources, and strengthen collaboration.
● Work with partners across the Liverpool Food Alliance to amplify their activity, messaging and contributions to achieving shared goals.
● Develop and deliver communications strategies and campaign plans that are aligned with the Good Food Plan.
● Manage and develop Feeding Liverpool's digital presence through the effective use of content management systems, search engine optimisation (SEO) and digital communications best practice.
● Support the promotion of Feeding Liverpool’s programme of events, including pre- and post-event communications and engagement.
● To support the fundraising efforts of the organisation.
Copywriting and Content Creation
● Lead the creation of clear, engaging and accessible written content for a range of audiences and platforms.
● Create digital assets and marketing materials for social media, websites, reports, presentations and campaigns.
● Produce content including (but not limited to): case studies, reports, newsletters, website content, social media content, quotes, speeches, and campaign materials.
● Lead the creation of high-quality visual content, including photography, videography and short-form video content, to support Feeding Liverpool's communications, campaigns and events.
● Plan, film, edit and publish engaging multimedia content across digital channels, ensuring content is accessible, inclusive and aligned with organisational brand guidelines.
Media and PR
● Develop and maintain positive relationships with local, regional and sector media
● Identify opportunities to generate media coverage and proactively place stories
● Produce press releases, media briefings and other content for external publication
● Support the management of effective and timely communications
● Ensure consistent messaging across media and public-facing communications
Website
● Lead the development, maintenance and ongoing improvement of Feeding Liverpool’s website and the Good Food Plan digital presence
● Create and curate website content, working with team members and partners as required
● Regularly update key resources, including online maps, directories and information pages
Digital Campaigns
● Create and deliver digital campaigns that build narrative around key issues, initiatives and policy interventions to support the development of a fairer, healthier local food system.
● Utilise Feeding Liverpool’s digital platforms to build and maintain momentum on campaign issues through supporter mobilisation.
● Gather stories and insights from communities and partners across the network to inform communications.
● Identify and respond to political, social and media developments through timely, engaging communications and campaigns.
Monitoring and Analysis
● Monitor, analyse and report on website and social media performance, using insights to inform content planning and audience engagement strategies.
● Gather and analyse data that contributes to the monitoring of specific projects, initiatives and commissioned work.
● Lead the development of Feeding Liverpool’s annual impact report and individual project reports that demonstrate progress against the Good Food Plan.
Feeding Liverpool is the city of Liverpool’s food alliance, connecting and equipping people and organisations to work towards good food for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an experienced People & Culture Generalist to join our team on a maternity cover basis.
This is an excellent opportunity for a CIPD-qualified HR professional who enjoys employee relations work and wants to make a meaningful impact within a values-driven Charity.
You'll provide professional HR advice and support to managers and employees across the charity, leading on a range of employee relations matters and helping to ensure fair, consistent and legally compliant people practices.
Working closely with the Employee Relations Specialist, you'll take ownership of day-to-day case management, enabling the wider People & Culture team to focus on strategic projects and organisational development.
Key Responsibilities
- Manage a range of employee relations cases including:
- Investigations
- Disciplinary processes
- Grievances
- Performance management
- Probation reviews
- Conduct issues
- Informal employee concerns
- Restructure consultations
- Ensure HR policies and procedures are applied consistently and in line with employment legislation.
- Support with the HR inbox and respond to manager and employee ER queries.
- Support payroll administration through accurate and timely submission of employee changes.
- Assist with organisational change activities, policy reviews and HR improvement projects.
- Coordinate training activity and support compliance with mandatory learning requirements.
- Maintain accurate HR records and case documentation.
About You
You will be a confident and pragmatic HR professional who is comfortable managing a varied caseload and building trusted relationships with managers at all levels and is able to prioritise accordingly.
Essential requirements:
- CIPD Level 5 qualification (or equivalent experience).
- Previous experience in a generalist HR and ER role.
- Strong employee relations case management experience.
- Good understanding of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience using HR systems and Microsoft Office applications.
- Ability to work independently whilst recognising when to seek support.
Desirable:
- Experience within the charity, healthcare or not-for-profit sector.
- Experience supporting organisational change and consultation processes.
What We're Looking For
You'll be:
- Empathetic and approachable.
- Fair and solutions-focused.
- Organised and resilient.
- Confident in advising managers and handling sensitive situations.
- Committed to inclusion, wellbeing and positive employee experiences.
- Passionate about making a difference through your work.
Why Join Catalyst?
- Hybrid working
- Flexible part-time hours
- Opportunity to make a genuine impact within a respected Surrey charity
- Supportive and collaborative culture
- Meaningful work that contributes to improving lives across local communities
Safeguarding
This role is subject to an Enhanced DBS check. A history of drug, alcohol or criminality issues will not automatically exclude applicants from consideration.
The interview will be an on-line interview followed by a face to face meeting at our office in Nankeville Court, Guildford Road, Woking
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager.
The Commercial Directorate incorporates Fundraising and Retail Operations alongside other Commercial activities such as the International Learning Academy at Sue Ryder. The role will focus predominantly on fundraising operations compliance and provide leadership and assurance guidance for other commercial operations.
You will lead the development and implementation of a compliance framework across all fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
- Develop and implement the compliance framework, which includes creating an audit and assurance program for Fundraising, leading on audits where applicable.
- Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
- Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers.
- Collaborate with stakeholders, including the Junior Data Protection Officer, to update data protection processes. Regularly review consent statements ensuring these are appropriate and standardised, managing third-party consent documentation.
- Review, advise and agree sign off with subject matter experts on fundraising materials sent out across Sue Ryder.
Essential Criteria:
- Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
- Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
- Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
- Understand and have experience of project management processes.
- Excellent teamwork, emotional intelligence, and leadership skills.
- Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
- Able to manage time, plans, projects, and tasks effectively.
Desirable Criteria
- Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
- Proficient with various computer and communication software relating to fundraising, retail and/or learning and development environments.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 11th Aug
Interviewing on a rolling basis - virtual interview plus a online skills test
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
We are recruiting for an experienced and organised Student Records Manager who will lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.
About the role
We are recruiting for a Student Records Manager to lead and manage the NIoT’s operational delivery of student records within Registry. The postholder will ensure that all aspects of student records and student funding at the NIoT are compliant with rules and regulations and that processes are efficient. The postholder will be the main point of contact for Faculties and NIoT staff in relation to student records and student finance. The postholder will be expected to work closely with colleagues across the NIoT to ensure that processes and procedures support the delivery of an exceptional student experience.
Essential Criteria:
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A commitment to the aims of the National Institute of Teaching.
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An interest in the education sector and a belief in the value of teachers and school leaders.
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A bachelor’s degree, or equivalent.
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Substantial experience of operations and management of student administration, particularly in student records and student finance.
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Strong understanding of UK higher education regulations and significant experience of Student Finance England regulations and processes.
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Excellent interpersonal and communication skills.
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Excellent organisational skills and attention to detail.
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Ability to receive, understand and convey information that needs careful explanation or interpretation e.g. procedures or regulations and provide guidance to others.
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Strong relationship management skills, including communication, engagement, facilitation and negotiation skills.
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Knowledge of data protection regulations and best practices in handling sensitive information.
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Experience of managing complex administrative processes in an educational setting and managing large data sets.
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Experience of planning, prioritising and organising team tasks to meet deadlines and monitor service delivery and quality.
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Proficient in the use of MS Office software packages, such as Word, Excel and Outlook.
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Experience of using and developing a management information system or CRM system.
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Experience of managing, analysing, interpreting and presenting data.
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The ability to problem solve and resolve both operational and strategic issues.
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Experience of designing and delivering improvements to processes and/or services.
Desirable Criteria:
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Experience within a student administration role in Higher Education at a managerial level.
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Experience of policy development and implementation.
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Experience of project management.
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Evidence of continued professional development.
This is an exciting opportunity for candidates looking to further develop their managerial experience within a fast-paced specialist higher education institution, and who wish to utilise their skills and expertise in registry and student finance operations. This is an opportunity to grow your skills in system development and management within a supporting and development focused environment.
Key benefits:
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Highly competitive pay and pay progression opportunities.
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Flexible start and end working times.
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Flexible working opportunities, including hybrid working.
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At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
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Entry to the Local Government Pension Scheme.
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A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
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Excellent opportunities to develop your skills and experience and to progress your career.
The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Location: Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford.
Contract: Fixed term for 4 years due to funding.
How to apply
For more information and to apply online, please visit our vacancies page.
Closing date: 4.00pm on 17 August 2026.
Interview date: 1 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
About the role
This role provides essential administrative and coordination support to WGN’s partnerships, ensuring the smooth delivery of collaborative projects across WGN's CouRAGEus and Ascent partnerships.
As Partnerships Administrator, you will support day-to-day partnership activity, including coordinating meetings, maintaining accurate records, supporting communications, and assisting with events and stakeholder engagement. You will play a key role in keeping partnership systems organised, accessible, and effective, while contributing to high-quality, values-led delivery.
You will work closely with the Partnerships Lead and internal teams, as well as external partners, helping to ensure strong communication, effective collaboration, and consistent information sharing.
This role is offered on a part-time basis (3 days / 21 hours per week).
Job description
As the Partnerships Administrator, you will:
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Provide high-quality administrative and coordination support across partnership activity
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Organise meetings, take accurate minutes, and manage correspondence
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Maintain records, databases, and shared systems with accuracy and confidentiality
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Support the delivery of partnership communications, including newsletters and updates
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Assist with event coordination and stakeholder engagement
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Contribute to monitoring, reporting, and quality assurance processes
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Build positive working relationships with partners and colleagues
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Work collaboratively across teams to support effective partnership delivery
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Demonstrate a commitment to equity, inclusion, and survivor-centred practice
Closing date and interviews
This vacancy closes at 9:00am on Monday, 24 August 2026, with interviews expected to take place during the week commencing Monday, 7 September 2026. Please note that these dates may be subject to change.
We encourage early applications, as the role may close before the advertised date if a high volume of applications are received, or once a suitable candidate is appointed.
Please note: If you have previously applied for this role, your application has already been considered and you do not need to reapply at this time.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Commitment to Equity and Inclusion
We are deeply committed to building a workforce that reflects the diversity, resilience and strength of the women and girls we serve. We strongly encourage applications from Black and Global Majority women and applicants with Lived Experience, including those who may not meet every criterion.
WGN is an equal opportunities employer.
Exemption
This post is exempt under the Equality Act 2010, Schedule 9, Part 1, and is open to female applicants only, due to the nature of the role.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTRODUCTION TO THE ROLE
iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.
IDEAL CANDIDATE
This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply
Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
- To review, refine and deliver the Living Legacies Communications Plan in collaboration with the wider project team, ensuring alignment with audience development goals, legacy planning and funder expectations.
- To lead audience development activity for Living Legacies, balancing growth and diversification with the retention of iniva’s existing audiences.
- To ensure consistent application of iniva and Living Legacies brand, tone of voice and values across all communications outputs.
- To establish and maintain communications systems, workflows and standards to support effective delivery across the team and with external contributors.
- To manage marketing, communications and documentation budgets ensuring activity is delivered within agreed resources for the organisation.
Website Redevelopment & Digital Experience
- To provide oversight of the redevelopment of iniva’s website (2027-2028), working closely with the Website Developer and internal stakeholders to ensure the site meets accessibility standards, audience engagement objectives and digital preservation needs.
- To manage the Website Developer and relevant budget lines to deliver a user-friendly, accessible website that supports archival access, digital outputs and the wider public programme.
- To ensure the website reflects the interpretive aims of Living Legacies and supports long-term access to project outputs, including oral histories, exhibitions and archival content.
- To gather and commission content from project partners and programme leads to ensure inclusive, participant-led storytelling is reflected across digital platforms.
Content, Campaigns & Creative Management
- To oversee the creation, scheduling and publication of engaging digital content for Living Legacies, working with the Communications Coordinator across social media, email newsletters and website updates to raise awareness of the project, grow and engage existing and new audiences, and share stories, opportunities and project milestones.
- To commission and manage promotional materials, including digital and print assets, working with graphic designers, photographers, videographers and other freelance creatives to create compelling content that reflects the project's values and reaches diverse audiences.
- To provide clear briefs, quality control and sign-off for commissioned content, ensuring outputs are on brand, accessible, high quality and delivered on schedule, and support meaningful engagement with participants, partners and audiences.
- To coordinate the promotion of project events and exhibitions, including digital and print listings, invitations, ticketing and on-site communications logistics, helping to maximise attendance, participation and the visibility of Living Legacies across communities and partner networks.
Monitoring, Evaluation & Reporting
- To oversee monitoring and evaluation of communications activity for Living Legacies, drawing on digital engagement data across web, email and social media platforms to understand audience reach, engagement and impact.
- To lead on communications-related reporting for senior management, the Board and funders, working with the Communications Coordinator to collate insights, data and evidence that demonstrate impact, learning and audience development.
- To use evaluation findings to inform ongoing communications strategy, audience development activity and project learning.
Collaboration & Internal Coordination
- To work collaboratively with the Project Manager, Project Curator, Senior Fundraising Manager and wider iniva team to ensure consistent messaging, joined-up communications and coordinated project delivery across all strands.
- To support shared understanding of communications priorities across exhibitions, podcasts, oral histories and community engagement activity, ensuring coherence of messaging and audience experience.
- To contribute to a culture of knowledge sharing, collective responsibility and values-led working across the organisation.
Press & Public Relations
- To provide oversight and be the main point of contact for press and media activity for LivingLegacies, setting priorities, approving messaging and coordinating delivery with the Freelance PR Consultant, annually for three major project exhibitions and public programme (2027-2030).
- Liaise with external PR consultants to support programme promotion, ensuring assets and information are shared accurately and on time.
- To support the development and approval of press materials, including press releases and image assets, ensuring clarity, consistency and alignment with project messaging and organisational values.
- To oversee media listings, press scheduling and coverage tracking, using insights to inform future communications planning in consultation with the PR Consultant.
- To ensure compliance with funder branding and visibility requirements, including National Lottery Heritage Fund acknowledgement guidelines.
General Duties (In common with all iniva staff)
- To support the philosophy, aims and objectives of iniva and to champion its work.
- To promote and support equality, diversity and inclusion for all staff, contractors, volunteers and stakeholders.
- To uphold collective responsibility, knowledge sharing and team working across the organisation.
- To contribute to, and follow iniva’s organisational policies and procedures, particularly policies relevant to your defined responsibilities and area of work.
- To ensure proper record keeping, filing and archiving of all communications and documentation related to your area of work.
- To engage in continuing professional development, seeking to stay up to date with developments and best practice in your area of work.
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
- Proven experience developing and delivering a communications strategy, ideally for cultural or heritage projects.
- Experience in website development or managing website redevelopment projects, including working with web developers on design, UX, accessibility and audience engagement.
- Strong copywriting and editorial skills, with the ability to produce clear, engaging and accessible content across platforms.
- Experience creating and scheduling content for digital channels, including social media, email newsletters and websites.
- Understanding of accessibility standards for digital content (e.g. WCAG 2.2) and inclusive communication practices.
- Experience in line management of staff and commissioning or supervising freelance creatives — including PR professionals, website developers, graphic designers, videographers, photographers and content producers — to deliver high-quality, on-brand and accessible content.
- Experience coordinating press and media engagement, including drafting press releases and managing listings.
- Ability to collect and interpret digital engagement data (e.g. social media insights, email performance, web analytics) for evaluation and reporting.
- Strong organisational and time-management skills, with the ability to manage multiple deadlines and priorities.
- Collaborative approach and experience working across teams to ensure consistent, values-led messaging.
Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
- Familiarity with iniva’s mission, and an understanding of visual arts, archives or Black and
- diaspora cultural heritage in the UK. Experience promoting exhibitions, podcasts, or public programmes within an arts or heritage
- context.
- Knowledge of web content management systems (e.g. WordPress), email marketing tools
- (e.g. Mailchimp) and marketing management tools (e.g. SocialBee and Hootsuite).
- Experience producing or editing visual content using graphic design tools (e.g. Adobe Creative
- Suite, Canva and Figma), with an eye for layout, accessibility and brand consistency.
- Experience developing or applying audience development strategies.
- Understanding of digital preservation principles for online content.
- Experience creating inclusive, participant-led storytelling in partnership with community
- groups.
- Confidence in briefing designers and overseeing the production of promotional materials
- across print and digital.
- Awareness of brand compliance and funder visibility guidelines (e.g. The National Lottery Heritage Fund).
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising & Engagement Manager
Salary: £45,000
Location: Twickenham, London (hybrid working: four days office-based, one day remote)
Contract: Full-time, Permanent
About Harlequins Foundation
Harlequins Foundation uses the power of sport to improve the lives of people across communities. Working with individuals of all ages and backgrounds, the Foundation delivers programmes that promote physical wellbeing, mental health, education, inclusion and personal development. Through its work, the Foundation creates positive opportunities, tackles inequalities and helps people reach their full potential.
As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join at a pivotal stage and help shape the future of fundraising and supporter engagement.
About the Role
This is a senior fundraising leadership role with the opportunity to make a lasting impact on the future sustainability of the Foundation. Reporting to the Head of Foundation, you will lead the development and delivery of an ambitious income generation and supporter engagement strategy, driving growth across Individual Giving, Major Donors and Trusts & Foundations.
Many of these income streams are still developing, making this an ideal opportunity for an entrepreneurial fundraiser who enjoys building new opportunities, shaping strategy and delivering sustainable growth. You will play a key role in developing long-term supporter relationships, strengthening the Foundation's fundraising infrastructure and increasing engagement with donors, ambassadors and stakeholders.
This role would suit an accomplished relationship-builder who combines strategic thinking with hands-on delivery and is passionate about creating meaningful supporter experiences that drive long-term impact.
Key Responsibilities
- Lead the development and delivery of the Foundation's fundraising and engagement strategy.
- Build and grow income streams across Individual Giving, Major Donors and Trusts & Foundations.
- Develop fundraising pipelines, targets and performance frameworks to support sustainable income growth.
- Cultivate, solicit and steward major donors and high-net-worth supporters.
- Develop tailored engagement plans and exceptional supporter journeys to maximise donor retention and giving.
- Lead and oversee trust and foundation fundraising, including funding applications, reporting and funder stewardship.
- Provide strategic oversight of marketing and communications activity, ensuring alignment with fundraising objectives.
- Strengthen the Foundation's case for support and develop compelling fundraising communications and storytelling.
- Build and engage a network of ambassadors to expand awareness, advocacy and supporter engagement.
- Use data, insight and technology to improve fundraising performance and supporter engagement.
- Explore innovative approaches, including digital tools and AI, to enhance fundraising effectiveness.
- Work collaboratively with colleagues, trustees and external stakeholders to maximise fundraising opportunities.
Key Requirements
- Proven experience in a senior fundraising role with a track record of delivering income growth.
- Strong experience in one or more of the following areas: Major Donors, Individual Giving, Trusts & Foundations or high-value fundraising.
- Experience developing or scaling fundraising functions within a growing organisation.
- Excellent relationship management and stakeholder engagement skills.
- Strong understanding of supporter stewardship and fundraising best practice.
- A strategic mindset with the ability to translate ambition into delivery.
- Outstanding communication and storytelling skills.
- Entrepreneurial, proactive and comfortable working in an evolving environment.
- Data-driven with strong analytical and decision-making abilities.
Our Commitment to Inclusion
The Harlequinns Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital staus or pregnancy and maternity.
Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.
Delivering programmes in our communities that primarily support young people to develop the essential skills, enabling success on and off the pitch.



The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.
You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.
As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.
Your Impact:
- Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
- Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
- Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
- Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
- Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
- Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
- Drive improvements in data quality, governance and reporting capabilities.
- Manage relationships with external suppliers and system partners to ensure high-quality service and support.
- Identify opportunities to streamline processes and introduce more efficient ways of working.
Key Requirements:
- Experience working with and developing business-critical IT systems, particularly SystmOne.
- Demonstrable experience leading system improvements, enhancements or implementation projects.
- Strong stakeholder management skills, with the ability to build effective relationships at all levels.
- Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
- Proven ability to influence change and drive adoption of new processes or ways of working.
- Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
- Experience delivering training, support and guidance to end users.
- A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: Up to £42,230 per annum
Contract:Fixed-term 12 months, full-time (35h per week)
Location: Home-based (UK) with occasional travel
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
Great support has a substantial impact on small environmental charities and the people they benefit. In this role you will be delivering an established, enjoyable, professional development programme for city farms, community gardens and care farms. You'll focus on training, networking and showcase events. The role involves getting out and about, but most of the work is office work. This role does not include any practical gardening or farming activities.
Hours: Three days a week (22.5 hours). Ideally to include Tuesdays.
Salary: Starting salary of £33,573 FTE including London Weighting.
Pension: 5% of salary for standard contracted hours after successful completion of a 3-month probation period.
Holiday: 33 days pro-rata per year including bank holidays.
Contract: 12 months at 22.5 hours a week, subject to passing the three-month probation period.
Location: Co-working space in Highbury & Islington. Frequent travel around London.
Role Overview:
To support the delivery of a popular, enjoyable programme of training, networking and events designed with and for city farms and community gardens. The programme improves the long-term viability of individual city farms and community gardens and builds the network as a whole, contributing to the sustainability of vibrant local communities throughout the capital.
The London Development Officer is part of a London team of two, working closely with the London Development Manager, and staff of city farms and community gardens, including the trustees of the London Association of City Farms and Community Gardens. The London team works with the wider team of Social Farms & Gardens based in the UKs countries and regions.
The London programme is well-established and well-regarded.
Annual outputs include:
· Training days designed and delivered by SF&G members
· Networking tours of community growing spaces
· Showcase events including the London Harvest Festival
Recruitment Process:
Apply by: Midday Monday 17 August 2026.
Interviews: Thursday 27 August.
Start date: As soon as possible. Ideally by 1st October.
Social Farms & Gardens is an equal opportunities employer that understands that the best employees may not always be the best at job applications or interviews. We try to make our recruitment processes relatively stress-free.
You do not have to meet all elements of the Person Specification to be considered for the role.
We do not ask for any formal qualifications as not everyone thrives in a school setting.
We would like you to submit these three documents by email:
· A CV
· A Personal Statement giving specific examples of your experience for each element of the Person Specification
These will be anonymised to minimise bias
· A cover page with personal details
And complete an Equal Opportunities form, online
Full details in the Job Pack.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
People Coordinator
Location: London (with hybrid working)
Contract: Fixed term - 12 months
Salary: £37,782 gross per annum FTE ; £22,670 gross per annum pro rata for 22.5 hours
Closing date: 20th August 2026
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We are seeking a People Coordinator (Maternity Cover) to play a central role in delivering a positive, consistent and supportive employee experience across our global team.
About the role
The People Coordinator provides high‑quality coordination and day‑to‑day delivery across Saferworld’s people function, supporting staff and managers throughout the employee lifecycle. You will be a key point of contact for HR coordination, staff wellbeing and employee experience, helping ensure our recruitment, onboarding, systems, policies and people processes run smoothly and effectively.
This role blends operational HR support with systems and process coordination. You will help maintain accurate people data, strengthen ways of working, support organisational wellbeing initiatives and contribute to a positive, values driven culture.
Key responsibilities
Employee Lifecycle Coordination
- Lead end‑to‑end coordination of recruitment, onboarding, induction, probation, contract changes, leave processes and exits.
- Prepare job adverts, arrange interviews, support shortlisting and manage candidate communication.
- Coordinate induction arrangements and deliver a quarterly global induction programme.
- Maintain accurate HR documentation, trackers and staff files, ensuring timely and compliant processes.
- Review and improve lifecycle processes to enhance efficiency, consistency and staff experience.
- Administer staff benefit schemes and coordinate annual renewals.
Staff Wellbeing, Engagement and Employee Relations
- Act as a first point of contact for HR, wellbeing and employee experience queries.
- Coordinate wellbeing initiatives and support continuous improvement of our wellbeing offer.
- Work with the Head of People to manage external wellbeing providers and workshops.
- Support staff engagement activities and work collaboratively with staff representatives.
- Provide first‑line employee relations support and coordinate casework, ensuring accurate records.
- Support parental leave, keep‑in‑touch arrangements and other employee experience processes.
HR Systems, Processes and Policy Support
- Maintain People systems (including Cascade), ensuring data accuracy and timely updates.
- Coordinate people data, monthly reporting and routine updates.
- Support development and rollout of People policies, templates and guidance.
- Manage wellbeing and People content on SharePoint and internal platforms.
- Provide content for staff communications, including monthly people updates.
- Support implementation of audit recommendations and process improvements.
Payroll, Compliance and People Operations
- Work closely with Finance to ensure payroll changes are captured accurately and on time.
- Support preparation and checking of final pay and employee change documentation.
- Help ensure compliance with Saferworld policies, standards and employment legislation.
- Monitor deadlines and coordinate routine People activities, including contract administration, leave tracking and training records.
- Support procurement and administration linked to wellbeing and people initiatives.
Learning, Coordination and Cross‑Organisational Support
- Support identification of learning and development needs and coordinate training activities.
- Build strong working relationships across country programmes and global teams.
- Contribute to People projects, organisational priorities and improvements to staff experience.
- Provide flexible support to wider team priorities as required.
About you
You will bring:
- Experience in HR coordination or a similar people‑focused role.
- Strong organisational skills and attention to detail.
- A proactive, supportive and confidential approach to working with staff and managers.
- Confidence using HR systems and managing people data.
- A commitment to staff wellbeing, positive employee experience and Saferworld’s values.
- Ability to work collaboratively across teams and cultures.
Why join us?
You’ll be part of a friendly, values‑driven People Team committed to improving staff experience and wellbeing across a global organisation. This role offers variety, autonomy and the chance to make a meaningful contribution to how we support our people.
The client requests no contact from agencies or media sales.
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
