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Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.
It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.
The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.
The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.
Closing date for applications: 9:00 on Thursday 18th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Would you like to lead an organisation that makes a meaningful difference to the lives of millions of people? Tinnitus UK is looking for an experienced and values-driven Chief Executive Officer to guide the charity through an exciting period of growth and opportunity.
Tinnitus affects almost 8 million people in the UK, with many experiencing a significant impact on their wellbeing, relationships, work and quality of life. Tinnitus UK exists to improve the lives of people living with tinnitus through trusted information and support, education and professional development, research partnerships, and awareness and advocacy. Each year, we support more than 250,000 people through our services, resources, events and networks.
Following a period of significant organisational development, Tinnitus UK is entering an exciting new phase. We have strengthened our finances, enhanced our operations and services, expanded our influence, and launched an ambitious 10-year strategy that sets out our vision for the future. We are now seeking a part-time Chief Executive Officer to lead the next stage of our journey.
Reporting to the Chair of the Board of Trustees, the CEO will provide strategic leadership for the organisation, working closely with the Board, staff team, volunteers, funders and partners to deliver our mission and maximise our impact. You will lead a committed and talented team, ensuring Tinnitus UK remains financially sustainable, influential across the hearing health sector, and responsive to the needs of people living with tinnitus.
This is an opportunity for an experienced and values-driven leader who combines strategic thinking with practical delivery. You will be comfortable leading a small but ambitious organisation, building partnerships, driving income growth, supporting innovation and representing Tinnitus UK externally with credibility and passion.
While this role is initially being recruited on a part time basis, we envisage a planned progression to a full-time position as the charity grows and subject to financial sustainability. We believe that visible and collaborative leadership is essential and therefore ask candidates to commit to spending at least two days per week in our Sheffield office, working alongside the team.
If you share our commitment to improving understanding, treatment and support for people affected by tinnitus, and want to help shape the future of a growing national charity, we would love to hear from you.
For further information, including details of the role and person specification, please download the Candidate Pack or contact us to arrange an informal conversation.
To apply, please submit your CV and a supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role and why you are interested in leading Tinnitus UK.
The deadline is 5pm Monday 5 July.
First interviews will be held online on 14 and 15 July while second interviews will be held in person at the Tinnitus UK offices in Sheffield during week commencing 20 July.
Striving for a world without tinnitus.
The client requests no contact from agencies or media sales.
Managing Director of Education and Wellbeing
Contract – Permanent
Hours - 35 hours per week
Salary – Circa £75,000 per annum
Location - Coram Campus, Bloomsbury, with occasional UK travel and hybrid working as agreed
Coram is the first and longest continuing children’s charity, originally The Foundling Hospital, helping vulnerable children and young people since 1739. Today, a dynamic group of organisations, Coram now helps more than one million children, young people, families and professionals every year through direct services, curriculum tools, and digital advice.
Coram is the largest charity provider of Personal, Social, Health and Economic education from infancy to independence. Supported by a distributed network of delivery partners across the country, Coram SCARF curriculum supports teachers across 2800 schools. Coram Beanstalk is the original volunteer reading help charity supporting children to become fluent readers with face-to-face volunteer support in primary schools. Coram Kidscape provides targeted support to schools, parents and children who are experiencing bullying whilst Coram Leap Confronting Conflict provides place based approaches to building the resilience of young people in navigating conflict. Together with Coram Shakespeare Schools Foundation, providing the largest youth drama festival, they work to realise our strategic goal to enable children to develop the skills they need for life no matter where they live.
About the role
Working directly with the Chief Executive as a member of the Senior Management Team of Coram, the Managing Director of Education and Wellbeing provides direct and matrix management and leadership across these different streams of our work with schools and teachers.
In this role you will drive partnership, business development and income to extend the reach, relevance and results for children. You will work to build and diversify subscription, direct purchase, international, statutory and commercial income streams integrating the offers and driving synergies between the programmes in the Centre. Included in this is the development of the voice of children in relevant areas of policy, particularly seeking to build social relational and critical thinking skills.
You will seek to represent Coram to advance public understanding and the development of policy and practice as it affects children and young people. You will grow Coram’s share of voice in the education arena, ensuring that policy positions, consultation responses and public communications remain consistent.
This senior role is an important opportunity for a for an established charity education leader with an entrepreneurial approach and programmatic leadership skills including income generation, built on extensive policy and systems knowledge, to impact through existing and new programmes to change the prospects of the next generation.
The successful candidate will have a strong business focus, with senior experience of identifying, responding to and delivering new business opportunities, product development / sales and fundraising. This, together with, experience of managing multiple and distributed teams whilst maintaining both quality assurance of programmes and building engagement.
You will be able to work individually, in a team and across the organisation. Strong ability to lead and motivate others, partnership building skills and knowledge, experience and commitment to improving lives of children are essential.
Please note: This is a full-time role, office based in central London; hybrid working is supported but this post is not offered for job share or for majority home working. It requires the ability to travel in the UK on business occasionally and for flexibility in attending occasional breakfast or evening events
To apply for this role, please visit the Coram website to complete an application. Please note CV’S alone will not be accepted.
Closing date: 29th June 2026 at 9am
Interview date (at Coram Campus, Bloomsbury): Thursday 2nd July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care and those from other groups who are underrepresented at Coram.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Are you an inspirational leader looking for your next challenge? Would you like the opportunity to lead a respected charity dedicated to helping people live well with sight loss and shape the future of accessible, inclusive support across York and beyond?
MySight York is an independent local charity supporting people to live independently, confidently and without barriers. Through a wide range of practical, emotional and social support services, including advice, counselling, befriending, digital inclusion, assistive technology support and its award-winning Eye Care Support Pathway, MySight York empowers people to make informed choices and live well with sight loss.
Driven by a vision of a York where people with sight loss can live independently, equally and without barriers, MySight York works tirelessly to champion accessibility, inclusion and equality. The charity supports around 1,700 people every year and is recognised nationally for its innovation, partnerships and leadership within the sight loss sector.
We now have a fantastic opportunity for a new Chief Executive Officer to lead MySight York into its next chapter, building on strong foundations while delivering an ambitious strategy that will expand the charity's reach, influence and impact.
The Role
Reporting to the Board of Trustees, the Chief Executive Officer will provide strategic leadership, vision and direction for MySight York, ensuring the organisation remains financially sustainable, delivers high-quality services and continues to amplify the voices of people living with sight loss.
Key responsibilities will include:
The Person
We are seeking an inclusive, compassionate and strategic leader who is passionate about making a meaningful difference to the lives of people with sight loss.
The successful candidate will bring:
Why Join MySight York?
This is a unique opportunity to lead a respected and ambitious charity at a significant point in its development. You will have the chance to:
If you believe you have the experience and leadership qualities to lead MySight York through its next phase of development, we would be delighted to hear from you.
If this sounds like the opportunity for the next phase of your career you can download the recruitment pack (attached) for more information. To apply please send your CV.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change

