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We are looking for a talented and creative Graphic Designer to join the Royal College of Radiologists (RCR), a medical charity at the forefront of the health agenda. Our members diagnose and treat cancer, heart disease, stroke and more, whilst leading innovation across healthcare.
Working as part of our Brand team, you will play a key role in bringing the RCR brand to life through creative, engaging and accessible visual communications. You’ll work across the organisation, translating briefs into high-quality design solutions that strengthen our brand and visual identity and engage a wide range of audiences, including our members and stakeholders.
If you are a collaborative and creative graphic design professional who combines great ideas with excellent design execution, and you’re looking for an opportunity to make a real impact in an organisation with a meaningful mission, this could be the role for you.
What you’ll do:
What you’ll need:
If you're looking for a role creative role that makes a meaningful impact, we'd love to hear from you!
When you join us:
Corporate Partnerships Manager
Job Summary
Yorkshire’s Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region.
Every partnership we build helps us reach more people affected by brain tumours, raise vital funds and increase awareness of the support available to families across Yorkshire.
We are now looking for an ambitious and relationship-focused Corporate Partnerships Manager to develop and grow our relationships with businesses and organisations across Yorkshire.
This is a fantastic opportunity for someone who enjoys building meaningful relationships, spotting opportunities and turning conversations into successful, long-term partnerships. You will lead on developing new corporate relationships while providing excellent stewardship to our existing supporters, helping businesses find engaging and mutually beneficial ways to support our work.
You will also contribute to the charity’s marketing and communications activity, working collaboratively with the Community Fundraiser and wider team to share compelling stories, promote campaigns and events, increase awareness of our services and strengthen YBTC’s profile across Yorkshire.
This is an exciting opportunity to play a key role in the next stage of YBTC’s growth. You will have the freedom and flexibility to develop new ideas, build influential relationships and see the direct impact of your work. As the organisation continues to grow, there will be opportunities to develop and progress within the fundraising team and wider charity.
Responsible to:
Chief Executive Officer
Salary:
£27,500 – £29,500 (depending on experience)
Hours:
Full-time (flexible and hybrid working – we are open to conversations about how this role works best for you)
Contract:
Permanent
Location:
Your contractual place of work will be your home address. The role will involve travel across Yorkshire to meet corporate partners, attend events and develop new relationships. You may occasionally be asked to attend our Leeds office for team meetings, training or specific organisational needs. Such visits will not form part of a regular working pattern.
Who This Role Is For:
This role would suit someone who:
Key Responsibilities:
Corporate Partnerships & Relationship Management
Business Development & Income Growth
Marketing, Communications & Storytelling
PR & External Engagement
Campaigns, Events & Fundraising Support
Other
Person Specification:
Knowledge & Experience
Essential:
Desirable:
Personal Attributes:
Other Requirements:
About Yorkshire’s Brain Tumour Charity:
Founded in 2003, Yorkshire’s Brain Tumour Charity provides vital support to brain tumour patients and their loved ones, whilst also funding innovative clinical research in our region.
We fund innovative research and provide vital support to patients and families across the region. Around 15 people are diagnosed with a primary brain tumour in Yorkshire every week.
Our Mission
We will improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
What We Offer:
How to Apply:
Please send a CV and covering letter to:
David Grant-Roberts, CEO
Application deadline – Sunday 6th September
Interviews - w/c 21st September
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


ABOUT CFAB
CFAB is the UK's only charity with a dedicated international children's social work team and the UK's sole member of the International Social Service (ISS) network. We identify, protect and support children and families separated by international borders as a result of conflict, trafficking, migration, family breakdown and asylum-related issues.
Working with partners in more than 130 countries, we are experts in international social work, cross-border child protection, international care proceedings and overseas family placements, helping children remain connected to their families, identities and cultures wherever possible.
ABOUT THE ROLE
We are seeking an ambitious and experienced fundraiser to join CFAB at an exciting stage of our development. This is a unique opportunity to help shape the future of a small charity with a global reach, securing sustainable income that enables children and families across borders to remain connected, protected and supported.
Fundraising is central to CFAB's long-term sustainability, generating almost 60% of the charity's £1million annual income. As we deliver our new organisational strategy and strengthen our External Affairs function, you will play a key role in growing and diversifying income to support our future ambitions.
Trusts and foundations will be at the heart of your role, building on our strong portfolio of funders while developing opportunities across corporate partnerships, supporter stewardship, challenge events and other emerging income streams. Working closely with the Deputy CEO, you will lead the day-to-day delivery of our fundraising strategy, develop new opportunities and help strengthen CFAB's fundraising capability.
As our senior operational fundraising lead, you'll have significant autonomy and the opportunity to influence organisational strategy while working as part of a collaborative team spanning fundraising, policy, communications and digital engagement. This role offers the chance to make a meaningful contribution to a growing organisation with an international impact.
You will also have the opportunity to recruit and line manage a Fundraising Coordinator from January 2027, helping to shape the next phase of CFAB's fundraising function.
If this sounds like the opportunity for you, and you have the
skills, experience and passion to succeed in this role,
we'd love to hear from you.
JOB SPECIFICATION
Key responsibilities:
1. Strategy Delivery and Management
Working closely with the Deputy CEO, you will lead the delivery of CFAB's fundraising strategy, translating strategic priorities into operational plans that support sustainable income growth.
You will contribute to fundraising strategy, budgeting and income forecasting, monitor performance against agreed targets and ensure fundraising activity is effectively managed through Salesforce. You will identify opportunities to improve fundraising processes, strengthen fundraising performance and support the development and implementation of new income streams and fundraising initiatives.
2. Trusts, Foundations and Corporate Partnerships
You will lead CFAB's trust and foundation fundraising programme, developing and managing a portfolio of funders, partners and supporters to maximise long-term income. You will prepare and oversee high-quality funding applications, reports and pitches, ensuring all funder requirements and deadlines are met.
You will also develop and manage corporate fundraising opportunities, identifying prospective partners, preparing partnership proposals and supporting the growth of corporate income as a strategic priority. Working alongside the Deputy CEO, you will help shape the organisation’s corporate offer and operate a shared account management model for strategic funders and high-value funding opportunities.
3. Relationship Management and Income Growth
Working with the Deputy CEO, you will lead the development and delivery of CFAB's stewardship strategy, strengthening relationships with existing supporters and creating meaningful supporter journeys for new donors. You will oversee donor communications, the supporter newsletter, and recognition processes, ensuring supporters understand the impact of their giving and remain engaged with CFAB.
You will also grow CFAB's challenge events programme, increasing participation, enhancing the supporter experience and developing challenge events as a sustainable source of unrestricted income.
Working collaboratively with the Deputy CEO, Digital Engagement and Outreach Lead, and Policy and Communications Officer, you will develop and deliver digital fundraising campaigns, including Big Give match funding campaigns, and a programme of fundraising events to grow and engage CFAB's supporter base.
4. Team Leadership and Fundraising Operations
You will line manage the Fundraising Coordinator, providing day-to-day leadership, coaching and support to ensure the effective delivery of fundraising operations.
You will oversee prospect research, fundraising administration, supporter stewardship, challenge events, Salesforce management and fundraising reporting, ensuring high standards of performance, accurate data management and effective collaboration across the fundraising function.
5. Governance and Representation
You will help prepare fundraising reports, pipeline updates, income forecasts and performance information for the Senior Management Team and Board of Trustees.
You will ensure fundraising activity complies with relevant legislation, the Code of Fundraising Practice, GDPR, Gift Aid requirements and organisational policies, maintaining the highest standards of fundraising governance and supporter care.
You will represent CFAB externally with funders, corporate partners, supporters and sector networks, acting as an ambassador for the organisation and helping to strengthen its profile, reputation and long-term strategic relationships.
6. Additional Responsibilities
As a member of the wider management team, you will contribute to organisational planning, continuous improvement and cross-organisational projects. You will identify opportunities to strengthen fundraising systems, develop new ways of working and support the long-term sustainability of the organisation. You will also be expected to attend occasional evening and weekend events, meetings and networking opportunities, and to carry out your responsibilities in line with CFAB's policies and relevant legislation.
Essential Skills, Knowledge and Experience
These criteria describe the core skills, knowledge and experience required to succeed in the role. Please ensure your cover letter demonstrates how you meet each of the essential criteria, providing examples where possible.
1. A successful track record of securing income through trusts and foundations within the charity sector, with experience of developing high-quality funding applications, reports and funding proposals.
2. A genuine passion for building long-term relationships with supporters, funders and partners, together with experience of identifying and developing new fundraising opportunities.
3. Experience of developing fundraising pipelines, supporter journeys and stewardship plans that strengthen relationships and maximise long-term income.
4. Excellent written and verbal communication skills, with the ability to produce compelling fundraising materials and build effective relationships with a wide range of internal and external stakeholders.
5. Experience of using CRM systems (preferably Salesforce) and fundraising data to manage relationships, monitor performance and inform fundraising decision-making.
6. Excellent organisational and project management skills, with the ability to manage competing priorities, work independently and contribute strategically to the continued growth and diversification of fundraising income.
Desirable Skills, Knowledge and Experience
The criteria below are not essential but will help us identify candidates with additional relevant experience. We encourage you to apply even if you don't meet every desirable criterion.
1. Experience of fundraising within a children's, family support, social care or international charity.
2. Experience of corporate fundraising, challenge events, supporter stewardship or digital fundraising campaigns.
3. Experience of line management or supporting the skills and development of colleagues, volunteers or interns.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



The client requests no contact from agencies or media sales.
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Head of Fundraising and Development role offers an exceptional opportunity to shape Woman’s Trust’s income strategy, develop new partnerships and play a central role in the organisation’s next phase of growth.
We are seeking an established income-generation leader who combines strategic and commercial judgement with a willingness to remain hands-on. The successful candidate will have a strong record of securing significant income, identifying new opportunities and building effective relationships with funders, commissioners and partners. They will also be a constructive and positive senior colleague: someone who works collaboratively, communicates clearly, takes ownership and contributes actively to the success of the wider organisation.
The role will oversee the development and implementation of the fundraising strategy and funding pipeline. Additionally, it will ensure the maintenance and growth of excellent relationships with both existing and prospective funders, including the stewardship of grants and timely reporting. Responsibilities will also include reviewing, updating, and developing service budgets, as well as overseeing or coordinating the submission of high-quality bids, funding approaches, and events.
As a member of the senior leadership team, this post will work cross-departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Trust and Statutory Fundraising Manager, Fundraising Manager and Data Impact and Insights Manager. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: Full-time, 35 hours per week.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 31st August 2026.
First stage interviews (online): 22nd September 2026.
Second stage interviews: 28th September 2026.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
Head of Finance
Salary£80,000.00 per annum
LocationLondon/Hybrid (with 1 to 2 days a week in the office)
Weekly Hours35
The Vacancy
Job Title: Head of Finance
Location: London/Hybrid (with 1 to 2 days a week in the office)
Salary: £80,000.00 per annum
Weekly Hours: 35
Reference: YMC1228366
About Us
Founded in 1844, YMCA is a global movement and the world's largest youth-focused charity. In England and Wales, YMCAs are based in over 700 communities across 168 local authorities supporting young people and communities to reach their potential. The turnover of YMCA in 2025-26 was £386m. YMCA England & Wales is a £23 million organisation of more than 400 colleagues, supporting a Federation of 80 local YMCAs to deliver vital services which positively impact young lives across the country. As we grow our income and impact, we are seeking an established and inspirational Head of Finance to take on one of the most pivotal roles in our organisation.
The Opportunity
This is a senior leadership appointment, reporting to the Director of Resources and leading a Finance team of around nine, including the payroll function. You will act as our lead on all matters of finance, liaising with our Federation members where necessary, providing expert support to our Income Generation Directorate (Fundraising and Retail) and other internal Directorates, embedding financial insight into revenue-generation strategy and working in close collaborative partnership with senior colleagues both within those teams but also across the Federation. Beyond this, you will oversee statutory reporting, investments, VAT and taxation compliance, and provide expert counsel to our Board of Trustees and Finance and Audit Committee.
Why You
Perhaps you have already established an excellent track record within a charity with significant fundraising and retail operations and are ready for the scale and influence this role commands. Or perhaps this is your first move into a charity; you are a seasoned accountant whose clients have included charitable organisations, and you now plan to apply that expertise where it matters most. Either way, this is a genuine opportunity to shape the financial future of a movement with over 180 years of heritage as we continue to embed strong financial practices whilst delivering our strategic ambition
What We're Looking For
You will be a fully qualified accountant (ICAEW, ACCA, CIMA or CIPFA) with senior management experience leading finance in an organisation of comparable scale, ideally with charity reporting and SORP knowledge. Strong business partnering skills, gravitas with trustees and committees, and genuine collaborative leadership are essential to succeed in this crucial role.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


A little bit about the role
Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
Contract: Full time, permanent
Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Wednesday 19 August at 9am.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home
We are looking for someone with:
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role may be eligible for sponsorship.
For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Executive Assistant to the Chief Executive
Salary: £44,277 plus pension and excellent benefits
Location: Victoria, London
Contract: Permanent, Full Time
Closing Date: Friday 21st August 2026
Interviews: Provisionally 1-2 September 2026
Charity People is delighted to be working in partnership with The Passage to recruit an Executive Assistant to the Chief Executive.
The Passage is one of the UK's leading homelessness charities, working to prevent and end homelessness through innovative services, strategic partnerships and practical support. Based in the heart of Westminster, The Passage combines frontline delivery with national influence to create lasting change for people experiencing homelessness.
This is a pivotal role providing direct support to the Chief Executive while also supporting the wider Senior Leadership Team, Board of Trustees and Governance Committees. Reporting directly to the CEO, you will play a central role in helping the organisation operate effectively and ensuring governance processes run smoothly.
Key Responsibilities
About You
We are looking for an experienced Executive Assistant or senior administrator who can confidently operate at executive and board level.
You will bring:
Whilst charity-sector experience would be beneficial, applications are welcomed from candidates with Executive Assistant experience gained in other sectors, including corporate, public sector and commercial environments.
Working Arrangements
The role is best described as hybrid but office-led, with an expectation of approximately 3-4 days per week in the Victoria office, alongside some flexibility for home working depending on business needs.
How to Apply
Please send your CV together with a supporting statement outlining your suitability for the role.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Government, Multilateral and Climate Funding Manager
Permanent. Full Time. Hybrid working (minimum of 2 days in the office per week)
Location: This role can be based in any one of our UK offices - Edinburgh, London, Warrington
Salary: £49,062 per year for Edinburgh, and Warrington. £53,994 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Partnership and Business Development Lead, the Government, Multilateral and Climate Funding Manager is responsible for driving sustained growth in income and impact outcomes by actively engaging and cultivating strong relationships with existing and new institutional and climate funding partners.
The role co-creates and leads bidding with MCCs and Global Programmes teams, securing multi-year, multi-million government, multilateral, and climate funding awards.
The post-holder will co-lead and deliver the government, multilateral and climate funding strategy, positioning Christian Aid and its partners to access and scale climate finance, including adaptation, resilience, loss and damage, and nature-based solutions funding.
The role ensures a strong long-term pipeline of funding opportunities, aligned to organisational priorities and climate justice commitments, maximising both income and programme impact.
Some of the main areas of responsibility for the Government, Multilateral and Climate Funding Manager include:
Role Characteristics
Strategic Context
This role is critical to ensuring Christian Aid can:
The permanent nature of this role reflects the long-term horizon of institutional and climate funding, and the need for sustained engagement, expertise, and strategic positioning.
Integration with Senior Leadership
This role will be complemented by senior strategic oversight, ensuring strong alignment between operational delivery and high-level engagement with key funders, strengthening Christian Aid’s positioning, influence, and ability to secure large-scale funding opportunities.
About you
Who we are looking for:
Essential:
Desirable:
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
Answer incoming calls from victims of hate crime with empathy and professionalism.
Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
Maintain strict confidentiality in accordance with data protection and safeguarding policies.
Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
Participate in supervision, debriefs, team meetings, and reflective practice sessions.
Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
Contribute to service evaluation and team-wide improvements.
Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience.
Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence.
Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours.
Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required.
Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities.
Work as part of a small, supportive team.
Person Specification:
Experience in helpline, support work, or similar client-facing roles.
Understanding of hate crime and its impacts, particularly on Muslim communities.
Excellent listening, communication, and note-taking skills.
Ability to manage emotional content and maintain professional boundaries.
Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
Ability to work independently and manage time effectively in a remote/hybrid setting.
Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
Commitment to the values of equality, diversity, and inclusion.
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
We are seeking an experienced and technically strong finance professional to lead our Financial Accounting and transaction processing functions. This is a senior role within the Finance / Resources directorate, reporting to the Director of Resources and playing a key part in ensuring the accuracy, integrity and effectiveness of the College’s financial accounting arrangements.
The postholder will be responsible for the overall management and performance of the financial accounting and transaction processing teams, supporting statutory reporting, technical accounting, treasury management, tax compliance, financial systems development and effective financial control across the group. The role covers the accounting arrangements for the College, its subsidiary and the Malaysian company, with responsibility for maintaining high-quality accounting records and supporting informed decision-making by senior leaders and the Trustee Board.
About the role
You will lead the preparation of annual financial statements for the group and single entity, ensure timely submission of regulatory returns, and provide expert advice on technical accounting matters including FRS 102, Charity SORP, OSCR requirements, VAT and other tax matters. You will also oversee key reconciliations, maintain effective financial controls, manage treasury arrangements and banking relationships, and support the development of financial systems and procedures.
As a senior member of the finance team, you will work closely with the Head of Financial Reporting and Analysis, senior leaders, committee chairs, external auditors, consultants and colleagues across the organisation. You will also lead, motivate and develop a team of
6 colleagues, ensuring strong performance, effective processes and continuous improvement.
Key responsibilities
About you
You will be a qualified accountant with a recognised professional accountancy qualification, such as ICAEW, ICAS, ICAI, ACCA or CIMA, and significant experience in financial accounting. You will bring strong technical knowledge, ideally gained within an FRS 102 or similar environment, together with the ability to interpret complex financial requirements and translate them into practical solutions.
You will have excellent analytical, organisational and communication skills, with the confidence to advise senior finance and non-finance colleagues, present complex information clearly, and manage competing priorities. Experience of staff management, team development, financial systems, advanced Excel and working with external auditors or advisers will be important. Knowledge of Charity SORP, fixed asset accounting under FRS 102, or experience in charity or public sector would be advantageous.
Why join us?
This is an opportunity to take on a high-impact finance leadership role within a complex and respected organisation, supporting financial stewardship, strong governance and informed strategic decision-making. You will work with senior stakeholders across the group and help shape robust, efficient and continuously improving financial accounting services.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)
0.6 FTE, Permanent
Salary:£31,487 (FTE £52,479)
We’re excited to be recruiting for a key leadership position supporting Oasis’ youth and community work in the North West region (covering delivery in Greater Manchester and Bradford).With accountability to the Oasis Community Partnerships CEO the role of the Regional Youth and Community Director has three main functions:
1 Strategic management oversight of local Youth and Community teams
2 Regional development, working alongside other functions within the Oasis family
3 Being part of the national Youth and Community leadership team
The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by leaders within their region.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9am on Tuesday 8th September.
Interviews will take place week beginning 21st September. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 08749179
If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec)
The client requests no contact from agencies or media sales.
The opportunity:
This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.
You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.
The Context:
Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.
However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.
These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.
Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.
This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
Please submit your application by sending your CV and a cover letter explaining how your experience and background make you suitable for this role. Applications submitted without both a CV and a cover letter will not be considered.
Interviews: w/c 7th September
The client requests no contact from agencies or media sales.
Could you help transform the way our charity engages with unpaid carers? As the leading Essex charity supporting carers it is vital that what we do is rooted in their voice and lived experience.
We have an exciting opportunity for a Carer Engagement Lead to join our team, in a new role working directly with the CEO to ensure that carers lived experience is heard and understood and that carers, including young carers across Essex, have opportunities to participate and contribute. This is a rewarding and varied role, combining direct engagement with carers alongside analysing data and communicating evidence of need to help effect real and positive change.
You will be an engaging communicator with active listening skills and the ability to interpret and apply lived experience to strategic and policy decisions and planning. You will ideally have personal experience of unpaid caring responsibilities and may have previously facilitated service user involvement. You'll be passionate about harnessing the voice of local carers to secure improved outcomes for carers of all ages across Essex.
Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.
Your responsibilities will include:
Coordinating participation opportunities that enable adult and young carers to influence local, regional and national policy decisions and help achieve positive change
Harnessing and amplifying local carer voice and experience and engaging carers in service planning, delivery and review
Identifying themes and trends and ensuring these are communicated to key stakeholders
Monitoring and reporting on outcomes.
You will need to be:
An excellent communicator with empathy and active listening skills.
Proactive, highly organised and equally at home analysing data or producing reports as in engaging with carers and senior local decision makers
Confident in the use of IT including Microsoft 365 and CRMs (databases).
Passionate about improving outcomes for local carers.
A driver with access to a vehicle and a willingness to travel across Essex.
We offer:
Full induction and relevant training
Contributory pension scheme
24-hour Confidential Staff Helpline
An opportunity to help vulnerable families in the local community
A chance to be part of a supportive and friendly team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team: Finance & Resources
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday)
Duration: Permanent (with six months’ probation)
Reporting to: CEO
Hours: 35 hours per week, Monday-Friday
Salary: Starting salary £60,000
The post holder will be responsible for the following:
Finance
Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, cash management etc.
Provide clear and accurate financial information, budgets and forecasts to the trustees, CEO fundraising team and other departments as required.
Manage strategic relationship with key partner organisations such as bookkeepers/auditors/payroll providers/banks etc.
Overall responsibility, with support from the external bookkeeper and internal staff, for:
Ensuring accurate recording and maintenance of finance data, including accurate classification of income.
Ensuring balance sheet and bank is reconciled and reviewed monthly.
Preparing and developing monthly Management Accounts.
Oversee preparation of the annual financial statements and manage the external audit.
Oversee payroll and pension process, engaging with external payroll support, including administering monthly payroll and fortnightly payroll during the Winter Night Shelter season.
Legal and compliance
Overall responsibility for compliance with all legislation / codes.
Ensure Companies House, Charity Commission, HMRC and Pensions Regulator requirements
are met in a timely fashion.
Risk management
Overall responsibility for risk management, including timely and accurate completion of relevant risk assessments, maintaining and developing the organisation's risk register, and procuring and maintaining appropriate insurance cover.
Overall functional responsibility for health and safety.
Office Management
Overall responsibility for information technology across the organisation, which is implemented day-to-day by the IT support providers.
Ensure Glass Door has appropriate office space which meets all legal requirements and government regulations, environmental, health and security standards.
Organise and review general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
Support and line manage the receptionist and office volunteers to ensure that we deliver high levels of service to staff, guests and other visitors, creating a warm and welcoming environment
People Management
Manage the HR function:
Ensure Glass Door is an attractive and rewarding place to work and staff deliver their potential.
Review, identify and implement improvements in the HR function to optimise effectiveness and efficiency.
Lead on managing employee relations.
Support and line manage the Finance & Resources team (HR Manager, receptionists).
Conduct regular supervision meetings and performance appraisals.
Senior Leadership Team
Operate as part of the Glass Door senior leadership team, with a particular remit to ensure that we are fulfilling our financial and compliance objectives.
Support the CEO and colleagues in setting the strategic direction for Glass Door.
Represent the CEO on internal or external matters, if appropriate.
Governance
Manage the Resources Committee and Finance Committee on behalf of the trustees.
Assist in managing the Board of Trustees e.g. co-ordinate diaries, set dates, drafting and circulating agendas and papers.
Organise the Annual General Meeting, including drafting papers and corresponding with members.
Co-ordinate the annual policy review process for Finance & Resources (finance, legal, HR, data, governance) and Fundraising & Communications (fundraising, communications).
Manage the Glass Door complaints process.
Person Specification
Essential
Personal Qualities
• Empathetic attitude towards homeless and vulnerably-housed people.
• A confident self-starter who will hit the ground running.
• Ability to operate at a range of levels; with both gravitas and relate-ability
• A team worker with an open, collaborative style and a practical, “can-do” approach.
• Commitment to our values of being welcoming; being open to all, without prejudice;
compassionate; believing individuals can turn their lives around; and knowing we can have a
bigger impact when we work together.
• Commitment to and understanding of the issues relating to equality of opportunity and the
ability to implement change in this area.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience
• Minimum CIMA or CIPFA qualification.
• Minimum five years’ in-house employment experience post-qualification.
• Experience of leading and inspiring a team.
• Experience of budgeting and financial planning, including modelling / scenario planning.
• Experience with month end reporting.
Knowledge, Skills, Abilities
• Excellent working knowledge of accounting software systems e.g. Xero.
• Fully conversant with best practice in accounting procedures.
• Excellent organisational skills with strong attention to detail, especially record-keeping and
electronic filing.
• Strong written English and numeracy skills.
• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and
databases).
• Good interpersonal and verbal communication skills.
• Ability to forward plan and schedule workflows.
• Ability to relate to and work with people from a range of backgrounds.
Desirable
• ACA or ACCA qualification.
• Experience of working with homeless people or similar disadvantaged client groups and an
understanding of their needs.
• Experience of working in the not-for-profit sector.
• Experience of charity accounting/ the SORP.
• Experience of risk management.
• An understanding of GDPR and health and safety legislation.
The client requests no contact from agencies or media sales.