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Corporate Complaints Manager
Cambridge
Permanent
Full-Time
This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.
You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.
You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.
About the role
Reporting to the Executive Director, Customers Services you will:
· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses
· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice
· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.
· Analyse complaint data and identify trends, root causes, and opportunities for improvement
· Support continuous improvement across the complaints process and customer experience
· Prepare our internal and external reporting and self-assessments and ensure they are published on time.
What You’ll Bring
You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.
Experience
· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment
· Experience of implementing change to drive up standards and performance
· Experience of using and improving databases / IT systems for customer and/or complaints data.
· Experience of collating and presenting data to a range of audiences
· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing
Skills
· Excellent communication, influencing and listening skills
· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance
· Excellent investigative and problem-solving skills
· Excellent analytical skills, using data to drive improvement
· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs
· A collaborative and assertive approach to working with colleagues and teams to drive improvement
Qualification:
Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.
Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.
Benefits of working for CHS Group:
· Employee discount scheme (retail, leisure, gym membership and fitness equipment)
· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
· Employee Assistance Programme
· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
· Cycle to work scheme (salary sacrifice)
· One day off a year to volunteer for a charity of your choice
· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
· Company sick pay
· 58p per mile business mileage allowance
· Refer a friend scheme (£250)
· Contributory pension scheme, which both you and CHS contribute to
· Enhanced maternity and paternity leave
· Flexible Working Policy
· Full induction
· Comprehensive free training and development opportunities with paid time off
· Free DBS (for relevant posts)
· Free onsite/nearby parking
· Hybrid Working Policy
· Flexitime
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026
INTERVIEWS: Friday 31st July 2026
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
Youth Hub Co-ordinator
Hours:
35 per week
(May Include Evening and Weekend Work)
Salary: £33,688 p.a. - MYA Grade 6 Pt. 24
Fixed Term Funded to 31st May 2027
Help Young People Build Brighter Futures – Join MYA as our Youth Hub Co-ordinator
Youth unemployment continues to impact too many young people across Liverpool and Knowsley, leaving them disconnected from opportunities and unsure about their future. We're looking for an experienced and passionate Youth Hub Co-ordinator to lead our Youth Employment Hubs and help change that.
You'll lead a dedicated team, build strong partnerships with employers and local agencies, and ensure young people facing complex barriers can access the support, skills and opportunities they need to thrive.
This is your chance to make a lasting difference, helping young people gain confidence, move into employment, training or education, and create brighter futures for themselves and their communities.
If you're a values-driven leader who believes every young person deserves the opportunity to succeed, we'd love to hear from you. Apply today and be part of making real change happen.
The successful candidate must hold a relevant qualification to at least Level 4 or above
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
If you are interested in the post please visit our website and complete the online application.
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Wednesday 15th July 2026
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
Grade 8 English Teacher - one-year
Reporting to: the Middle School Principal
Hours: full time
Start date: August, 2026
This role is a one-year fixed-term position.
Overall purpose
The middle school English teacher is responsible for delivering an English curriculum in an engaging, stimulating and effective manner, using varied instructional strategies.
Summary of duties
Teach four sections of Grade 8 English
Serve as a Grade 8 advisor: build positive relationships with advisees and their families, deliver advisory curriculum, coach advisees with social, emotional, and academic topics, liaise with team teachers
Plan, teach, and assess in close alignment with grade level teaching partner
Collaborate with grade-level team teachers to support student well-being and academic progress, as well as the advisory curriculum and various team initiatives
Coordinate curriculum with other members of the English department, and liaise with other departments where appropriate
Exhibit knowledge of current trends, pedagogy, research, and topics of importance in English education by applying it in the classroom and sharing it with teachers on a departmental and school-wide basis
Monitor and evaluate students’ progress, prepare for parent conferences, complete report cards, etc.
Take responsibility for the safety and well-being of all students at all times
Organize and participate in field trips to facilitate active learning, including bonding days and a week-long trip abroad in May
Participate in regular, purposeful pedagogy meetings and in professional development sessions
Participate actively in the life of the School, through attendance at events, committee membership and leadership of co-curricular activities
Any other duties (including lunch and recess coverage) as are within the scope, spirit and purpose of the job as requested by the Middle School Principal
Selection criteria
Essential qualifications/experience:
A bachelor’s degree in English or a relevant discipline
Substantive full-time teaching Middle School English
Experience and commitment to working collaboratively in a team-focused environment
Experience with differentiating instruction to meet the learning needs of all students
Experience as an Advisor supporting the social and emotional needs of all students
Training and experience in intercultural competency initiatives to support diversity, equity and inclusion in the classroom and workplace
Strong oral and written communication skills
Significant recent professional development germane to the position
Commitment to and facility with integration of technology in the service of student learning
Demonstrated knowledge of safeguarding practices and experience supporting student welfare
Desirable qualifications/experience:
Experience within a standards-based curriculum
Experience/knowledge of integrated and/or thematic instruction
Experience in advisory, mentoring or delivering social-emotional learning curricula that support adolescent wellbeing
This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.
The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken.
All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.
ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law. Read our Diversity, Equity and Inclusion statement on our website.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting the Augustinians in Britain in their search for a Business Executive Support Officer. The Augustinians are a Catholic religious order committed to serving communities through prayer, pastoral ministry, retreats, and charitable activities. This newly created role offers an exciting opportunity to support the day-to-day operations of the Province, helping to ensure that its administrative and organisational functions run smoothly.
Based at the Province’s offices in Suffolk, the role offers an annual salary of £30,000 for 25 hours per week, working from 9:30 AM to 3:00 PM.
This is a varied and hands-on position that combines secretarial, administrative, and operational responsibilities. You will provide support to senior leaders and Trustees, coordinate meetings and correspondence, maintain records and systems, and help oversee the smooth running of the Province’s activities and facilities. The role will also support the organisation’s communications, including maintaining websites and social media channels, promoting retreats and events, and ensuring that all communications reflect the values and mission of the Augustinians.
We are looking for an organised, calm, and personable individual with previous experience in administration, secretarial support, or office management. Strong communication skills, good customer service approach, attention to detail, and confidence using IT systems are essential. Given the nature of the organisation, it is important that the successful candidate is fully supportive of Catholic values and able to represent the mission of the Augustinians with authenticity and sensitivity. Ideally, applicants will be practising Christians with an understanding of the role faith plays in the life and work of a religious organisation.
To apply, please submit your up-to-date CV by 14 July 2026 at 11:59 AM.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community.
The Individual Giving Manager will be responsible for developing and implementing strategies to increase individual giving donations (regular giving and one-off donations at relatively lower level) and philanthropic support (major gifts from ‘philanthropists’). This role will involve building relationships with donors, managing fundraising campaigns (including targeted mailouts/email-outs, social media campaigns and events), and ensuring effective stewardship of donor contributions (‘looking after’ donors, communicating the difference their donations make, keeping them engaged to inspire further donations/increased support).
The role will also oversee our event fundraising include at the London Marathon.
Key Responsibilities:
Qualifications:
We use the power of music to help people lead crime-free lives that are meaningful and creative.
The client requests no contact from agencies or media sales.
MioCare is a values-driven organisation delivering high-quality care and support across Oldham. We’re proud of our supportive culture where people stay, grow, and do meaningful work, and we have a clear ambition to be outstanding, improving outcomes, independence and quality of life for the people we support.
This is a pivotal leadership role as we continue to strengthen quality, performance and impact across our services.
As Service Director for Quality and Performance, you will build on strong foundations to embed a culture where quality is everyone’s responsibility. Working closely with the Managing Director and Director of Care, you will lead and shape our strategic approach, ensuring we exceed regulatory and contractual standards.
You will drive the ongoing enhancement of our quality and performance framework, ensuring we have the right insights to measure outcomes, evidence impact and continuously improve. Just as importantly, you will champion a culture of learning, scaling what works well and embedding learning from incidents to strengthen the excellent care we deliver.
You will also take a strategic approach to workforce, helping us build a sustainable, skilled and engaged workforce for the future.
As part of our Senior Leadership Team, you will play a key role in shaping MioCare’s direction alongside a supportive, collaborative and increasingly ambitious team.
Key Responsibilities:
Please visit our website to download the vacancy Application Pack for full details of the role, including a Role Profile, Person Specification, Terms and Conditions and details of MioCare’s additional Staff Rewards package.
Supporting people to get the most out of life



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraiser – Payroll Giving (nationwide)
Be part of a high‑impact fundraising team based in the UK supporting Payroll Giving — the most effective way to help charities through the workplace. and help turn everyday payslips into lasting social good.
Payroll Giving in Action Ltd was established over 35 years ago, we have raised over £700M for UK charities - we know what works. Last year, employees of employers using our services pledged over £43.03 M to UK charities, good causes and places of worship through their Payroll Giving schemes.
Working in different companies each day you will attend appointments to promote payroll giving and recruit donors to give to good causes through their pay, in the most tax efficient way possible. All appointments are prebooked with a named contact and a booking team in the office to support you. You will be paid for every donation recruited for a charity under contract with us with no cap on earnings.We promote over 220 charities who work with PGiA although donations can be taken for any UK registered charity or good cause.
Part-Time: 2-3 Days/Week by agreement
We’re recruiting an enthusiastic fundraiser to join our payroll giving team.
✅ Flexible 2-3-day work week
✅ Competitive pay + travel allowance
✅ Make a real impact for UK charities
Requirements:
Apply now and help us grow payroll giving across the UK!
Role Location: Home based
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
You’ll lead and coordinate our local campaigning work across South West of England. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You'll listen to the needs of our local communities and work with colleagues in our wider directorate to do focussed political campaigning work and advocacy.
Your work will help raise awareness and increase knowledge about Parkinson’s. Through your campaigns you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you’ll do
Be a first point of contact for supporters and campaigners in the local area, who want to improve services in their local area.
Provide expert advice and support to colleagues and campaigners on how best to challenge and influence decision makers.
Build close working relationships with our field staff and our local networks.
Recruit and manage a sustainable network of local campaign volunteers.
Lead campaigns to ensure everyone with Parkinson’s has access to the multidisciplinary team so they can live well with Parkinson’s.
What you'll bring
Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
Experience of working with volunteers and services users including how best to support them to achieve their campaigning goals.
Experience in organising events.
Ability to network and build supportive relationships with volunteers, MPs and health bodies.
Experience of managing a varied workload and working to tight deadlines.
Experience of delivering training to volunteers and staff.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 27 and 28 July 2026.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, resettlement, migration and development, migrant protection, and community cohesion. Since 2019, IOM UK has been providing immigration advice and casework support to vulnerable migrants across the UK. IOM UK is a registered Immigration Advice Authority (IAA) Level 3 Immigration and Asylum & Protection organisation.
Under the direct supervision of the Casework Supervisor and the overall guidance of the Project Manager, and Chief of Mission (CoM), the incumbent will provide specialist technical support to IOM UK’s Immigration Advice Team, will undertake specialist legal counselling, IAA regulated casework and representation. The incumbent will also support the Casework Supervisor and Project Manager in liaising with relevant stakeholders on matters related to policy, project development, implementation, and reporting, as well as participate in external forums and meetings.
The caseworker will provide support to Local Authorities and third sector organisations, providing information and technical inputs, second tier support, as well as direct one-to-one casework support to vulnerable individuals to complete applications. This will also involve working with interpreters where necessary. Based on identified needs and vulnerabilities, it is expected the caseworker will support a range of immigration cases, including EU Settlement Scheme (EUSS), MVDAC/SET(DV), Ukraine Permission Extension Scheme (UPE) and Citizenship.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Please note that applicants who do not hold a IAA level 2 or 3 immigation accreditation will not be considered for this position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help research that could change millions of lives.
Are you an exceptionally organised administrator who enjoys keeping projects running smoothly?
Would you like your work to contribute to research that could transform how mental health conditions are understood, diagnosed, treated and ultimately prevented?
If so, we'd love to hear from you.
Research Project Administrator
Contract: 12-month Contract
Salary: £28k to £30k
Location: Hybrid – London EC1Y/Home
We're looking for a proactive, highly organised Research Project Administrator to join our growing Research Team. You'll play a vital role behind the scenes, providing first-class administrative and project support that enables our researchers, project managers and lived experience contributors to deliver research with real-world impact.
This is a fantastic opportunity to join an award-winning charity where your organisational skills will genuinely make a difference.
About MQ
At MQ, we champion and fund world-class research to transform the lives of everyone affected by mental health conditions.
We believe research is the key to creating a future where mental illnesses are better understood, more effectively treated and, one day, prevented altogether.
We're proud to have been recognised as one of the Sunday Times Best Places to Work, reflecting our commitment to creating an inclusive, supportive and high-performing workplace where people can do their best work.
We know that diverse perspectives lead to better ideas, stronger research and greater impact. That's why we're committed to building an inclusive workplace where everyone feels welcomed, valued and able to thrive.
The Role
As our Research Administrator, you'll be the person who helps keep our research programmes organised, efficient and moving forward.
Working closely with Project Managers and Programme Leads, you'll coordinate meetings, maintain project records, support budgets and payments, organise events and workshops, and ensure our systems and documentation remain accurate and up to date.
You'll also play an important role in supporting the involvement of people with lived experience of mental illness, helping to coordinate communications, contracts and payments while ensuring every interaction is professional, organised and welcoming.
No two days are the same. One day you might be organising a research workshop with leading academics, the next preparing project documentation, coordinating contributor payments or helping the team track progress across multiple programmes.
If you enjoy variety, love bringing order to complexity and take pride in getting the details right, you'll thrive in this role.
What you'll be doing
You'll:
About you
We're looking for someone who is naturally organised, enjoys supporting others and takes pride in delivering high-quality work.
You'll probably have around three to four years' experience in an administrative, research or project support role and be confident juggling multiple priorities while maintaining excellent attention to detail.
You'll also bring:
It would be great if you also have
Why join MQ?
As well as meaningful work that has the potential to improve millions of lives, you'll receive:
If you're an organised administrator who enjoys helping teams succeed and wants to contribute to research that changes lives, we'd love to hear from you.
Closing date: Sunday 12th July 2026
Please note: we typically start interviewing within one week of the job advert going live.
We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil society organisation with a national profile.
We are recognised as being innovative, brave and creative. Our overall aim is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion.
We run a number of a community facing and strategic projects to achieve our aims including advocacy, community development and youth work. Those who access our services and activities are members of Leeds GATE.
Job Purpose:
Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.
Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers.
As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving health and wellbeing outcomes to enable better lives.
An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events.
A world in which all Gypsies and Travellers have the opportunity to thrive and make choices as equal, valued and respected members of society.
The client requests no contact from agencies or media sales.
Head of Finance and Operations
Shape the Next Stage of Our Growth
At Rise:61, we enter a season of significant opportunity. As we transition our operational management from a single role into two specialised leadership positions, we are seeking a strategic thinker and practical doer to join our Senior Leadership Team.
As the Head of Finance and Operations, you will lead our financial sustainability, operational backbone, and governance compliance. This is a pivotal role designed for someone who possesses strong professional expertise but is equally excited to roll up their sleeves and see a local community thrive.
The Impact You Will Make
Our work is expanding rapidly—in the past year alone, we engaged with 231 children and young people and made 1,500 local resident contacts. Your leadership will ensure the charity operates safely, effectively, and sustainably as we pursue ambitious new projects, including a proposed £500k Youth & Family Hub build.
Key First-Year Priorities Include:
What We Are Looking For
We welcome applications from people of all faiths and none who can fully support and work within the Christian ethos and core values of Rise:61.
Essential Requirements:
Why Join Rise:61?
We believe in creating a supportive, great working environment where our team can flourish. Your benefits package will include:
How to Apply
You can apply for this position in one of two ways:
In your cover letter or video, please detail why you want to work for Rise:61 / what excites you about the role, alongside the skills and experience that make you the right fit.
Benefits:
Work Location: Hybrid, Bermerton Heath, Salisbury SP2 9LE
We journey with people, creating spaces where community thrives.


The client requests no contact from agencies or media sales.
Help shape the future of Britain's mountain heritage
The Mountain Heritage Trust (MHT) is the national charity dedicated to preserving and sharing the rich history of mountaineering, climbing and exploration in the UK and beyond. Our collections, archives and stories document over two centuries of adventure, innovation and human endeavour in the mountains.
Thanks to support from The National Lottery Heritage Fund, we are embarking on an ambitious two-year programme to improve access to our collections, expand our audiences, strengthen partnerships and build a sustainable future for the Trust.
We are seeking an enthusiastic and entrepreneurial Communications & Business Development Manager to help lead this exciting next phase of development.
About the role
This is a unique opportunity to combine communications, fundraising, partnership development and project delivery within a respected national heritage organisation.
Working closely with trustees, volunteers, consultants and partner organisations, you will:
● Lead delivery of our communications and audience development activity
● Develop new fundraising, sponsorship and income generation opportunities
● Build and manage strategic partnerships across the heritage, outdoor and education sectors
● Co-ordinate and support our volunteer programme
● Help deliver exhibitions, events, outreach activity and digital projects
● Support delivery of our National Lottery Heritage Fund project and long-term organisational sustainability
This is a varied and outward-facing role with significant scope to shape the future direction of the Trust.
About you
We are looking for someone who can combine strategic thinking with practical delivery.
You may come from a heritage, charity, cultural, environmental, education or outdoor-sector background and will have experience in three or more of:
● Fundraising, business development, income generation and grant applications
● Communications, marketing or audience development
● Social media management
● Partnership management and stakeholder engagement
● Volunteer coordination and project delivery
● Heritage, museums or archives
● Interest in outdoor recreation, climbing or mountaineering
Most importantly, you will be a strong relationship builder, an effective communicator and someone who enjoys turning ideas into action.
In addition, applicants should:
● Have the right to work in the UK
● Be able to travel occasionally throughout the UK, so a driving licence is useful.
Why join us?
This is an opportunity to play a leading role in safeguarding and sharing Britain's mountain heritage while helping shape the long-term future of a nationally significant organisation.
Want to apply for this role?
Read the full job description and submit your application. You will be asked to upload your CV and supporting statement. You will need to be signed into a Google account to access the links.
Closing Date: 22 July 2026
Interviews: Week commencing 27 July 2026
Expected Start Date: September 2026
We collect, conserve and share the stories, objects and archives of the climbers and mountains that have shaped the sport



The client requests no contact from agencies or media sales.
Hackney Empire is looking for a new Theatre Technician.
The Theatre Technician plays a vital operational role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the technical leadership team, you will deliver exceptional hands-on technical support across stagecraft, lighting, sound and rigging systems to realise the creative ambitions of visiting companies and in-house productions.
This is a production-focused role that requires combining physical, high-level stagecraft management during the intensive fit-ups, live show operations and rapid get-outs with a proactive approach to health and safety, equipment maintenance and visiting company care.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Financial Controller
Reference: 367
Responsible to: Senior Finance Manager
Working hours: Up to 37.5 hours per week
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Based: Watford (some flexibility for hybrid work from home)
This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in the Finance Team, coordinating the Finance Department, ensuring that financial & payroll information is processed in accordance with HMN procedures & timescales.
As a Financial Controller you will work closely with the Senior Finance Manager to drive quality financial processes through the core of the organisation, leading on the management of the team.
Key Responsibilities
We offer:
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications will be 20th July 2026.
Interviews to be held on a rolling basis at our Watford Wellbeing Centre.
This advert may close early if a suitable applicant is found. Please submit your application as soon as possible.
N.B. Please quote reference number 367 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.