Support officer jobs

At Ambitious about Autism, we're looking for a People Advisory Manager to join our team.

You'll lead and manage the team of People Advisors, as well as the Onboarding team, to deliver a customer and quality focused service to managers and staff on all matters relating to the employment lifecycle for all employees. You'll coordinate and manage employee relations casework and lead on people support queries, advising managers and staff on ways of working and implementing employment policies.

You'll provide guidance on safer recruitment, safeguarding and vetting policies in line with Ofsted, CQC and Keeping Children Safe in Education legislation, as well as managing and reporting on Occupational Health service usage.

We are looking for some who has:

• Demonstrable experience of providing advice to managers and staff on HR related matters.
• Experience of applying and managing pre-employment checks inclusive of DBS, Right to Work and other associated compliance
• Experience and desire in delivering a customer focused advisory and onboarding service.
• CIPD qualified level 5 or above or demonstrable equivalent Employee Relations and HR Management experience.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT.

Responsible to: CEO

Director of Finance & Corporate Services

The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT.

Finance Management

• Oversee budgeting, forecasting, and financial reporting processes.
• Ensure robust financial controls and compliance with charity regulations and accounting standards.
• Manage cash flow, reserves, and funding streams including grants, donations, and contracts.
• Maintain an annual and a five-year financial forecast to underpin the strategic objectives.
• Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances.
• Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement.
• Collaborate across departments to support financial literacy and budget ownership.

Governance & Compliance

• Prepare financial reports for CEO/SMT, the Board of Trustees and funders.
• Ensure compliance with The Charity Commission, HMRC, and Companies House requirements.
• Lead on audit preparation and liaise with external auditors.
• Lead on digital transformation for financial arrangements.
• Ensure there is a knowledge/awareness of fraud across the organisation.
• Ensure good risk management.

Finance, Sustainability & Compliance

• Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance.
• Ensure compliance with funding agreements across all the teams and services.
• Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation.
• A sound understanding of Islamic financial principles and their application within a charitable and governance context.
• Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT.
• Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis.
• Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions.
• Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities.
• Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests.
• Work with the CEO to identify new revenue-generating tactics.
• Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector.
• Lead on The Charity Commission reporting, including the annual review/trustee report and updating the organisation’s information held by The Charity Commission and Companies House.

Operational Excellence

• Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice.
• Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact.
• Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives.
• Over time, take on broader responsibility across departments, particularly in strengthening processes and embedding sustainable efficiencies.

Information Technology Management

• Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security.
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
• Evaluate the company systems and processes to coincide with the needs of the organisation
• Decide the need for upgrades, configurations or new systems and report to upper management.
• Direct the management of the ELMT website.
• Oversee the IT service provision ensuring it meets the ongoing needs of ELMT.
• Manage and develop the IT team, fostering a culture of accountability and continuous improvement.

General

• Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate.
• Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies.
• Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders.
• Work flexibly and undertake any other duties agreed between you and the Board of Trustees.
• Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams.
• Attend Senior Management Team (SMT), staff and committee meetings when required.

The Woodland Trust is looking for a Personal Assistant to support the Executive Director of Nature Recovery in their strategic and operational leadership role at the Trust.

The Role: 

• Manage the Director’s day-to-day activity, including diary management, forward planning, travel, daily updates and ad hoc requests.
• Handle incoming and outgoing correspondence, triage actions, maintain records and update Trust systems, including the CRM.
• Act as the main departmental point of contact, liaising with internal colleagues and external stakeholders.
• Prepare expense claims and maintain corporate credit card records using Business World.
• Monitor and report on departmental budgets with the Director and Management Accountant, supporting forecasting and annual budgeting.
• Support SLT recruitment, induction, onboarding and ongoing administration.
• Assist the Director in delegating and tracking SLT actions and priorities.
• Coordinate SLT meetings, agendas and papers; take minutes as required.
• Manage internal briefing processes for the Director, CEO, ELT and Chair.
• Coordinate ELT and Board papers, track actions and ensure governance deadlines are met.
• Organise SLT development activities, site visits and departmental meetings.
• Maintain and improve departmental systems, processes and ways of working.
• Support learning, wellbeing and a positive SLT culture in partnership with the People team.
• Collaborate with the wider PA team, sharing best practice and providing cover.
• Build effective internal and external relationships to support departmental objectives.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count 

We are looking for candidates who have the following:

• Significant administrative experience at Director support level, including managing busy diaries and organising complex travel and logistics.
• Strong interpersonal skills, with the ability to build productive relationships and work collaboratively at all levels to meet deadlines.
• Clear, confident, and persuasive communication skills, both internally and externally.
• Highly self-motivated with strong organisational and planning skills, able to manage workload, prioritise effectively, and delegate when needed.
• Excellent verbal and written communication skills with strong attention to detail.
• Proven ability to handle confidential and sensitive information appropriately.
• Demonstrates initiative, innovative thinking, and problem-solving skills.
• Flexible, resilient, and able to adapt quickly and positively to change
• Excellent IT skills, including Microsoft Word, Excel, Outlook, Teams, PowerPoint, and Zoom.
• Desirable - Keen interest in the environment and/or politics, with a desire to learn about civil society and influencing positive policy and societal change.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

I am excited to be recruiting on behalf of an international membership organisation for an experienced events professional to support the delivery of a major international conference taking place in France in April. This is a full-time London based hybrid role, 2 days a week in office. 

This is a fast paced, hands on contract role requiring immediate availability and full commitment through to the end of April, including travel to France from 11/12 April to 17 April.

The Role

Working closely with the Head of Events, you will support the planning and delivery of a large scale international conference and associated governance and networking events.

Key responsibilities include:

• Coordinating the conference programme

• Managing abstract and registration systems

• Liaising with keynote speakers, chairs and presenters

• Acting as main contact for event enquiries and visa letters

• Updating website content and supporting accreditation processes

• Managing suppliers, logistics and travel arrangements

• Providing full onsite support, including VIP and volunteer coordination

About You

You will demonstrate:

• Proven experience delivering large conferences, ideally internationally

• Strong experience with abstract and registration systems

• Experience within the voluntary or membership sector

• Excellent organisational skills and attention to detail

• Confidence managing multiple stakeholders and tight deadlines

• Strong communication skills and high level IT proficiency

Desirable: conference app development, budget management, supplier sourcing and additional languages such as French or Spanish.

If you are immediately available with the above skills and experience and interested in this assignment, please apply online today!

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

• Monitor and manage workload, organise schedules, ensuring that services are delivered effectively,
• Ensure quality processes are followed for service delivery against key performance indicators
• Oversee and monitor accurate data recording and monitoring
• Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
• Oversee recruitment and support for volunteers across the service.
• Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
• This list is not exhaustive.

Fiduciary Risk Manager

The Role

A rare opportunity has arisen and we are expanding our Fiduciary Team. We are seeking to appoint a Fiduciary Risk Manager to join our established Fiduciary Risk team working on the financial management of funds and grants awarded to new and existing grantees. 

MannionDaniels seeks a Fiduciary Risk Manager to support the management of two funding rounds under the GSMA Innovation Fund:

· Mobile For Humanitarian funding round

· Impactful AI funding round

The fund works with tech start-ups Africa and Asia utilizing AI and mobile solutions for humanitarian impact. MannionDaniels have been contracted by GSMA to deliver this funding mechanism and works alongside the grant team in GSMA.

Within these two funding rounds, all grants have already been contracted and are in operation.  The role will primarily involve the management of a small portfolio of grantees, and leadership of a team of 2 Fiduciary Risk Officers who will manage grants covering the rest of the portfolio.

The Fund is funded by UK Aid from the UK Foreign, Commonwealth & Development Office (FCDO) and by the Swedish International Development Cooperation Agency (Sida) and is supported by the GSMA and its members.

Reporting to the GSMA Team Lead, you will lead the management of the financial side of the grants and mitigating fiduciary risks. Experienced in financial review and reporting, you will conduct due diligence and use financial analysis to provide accurate, financial reports.

About you

You will be a Graduate with a minimum of 8 years’ experience or have comparable experience in a financial/fiduciary role and, be able to competently demonstrate the following.

• Lead on management of the Fund Manager’s portfolio in the GSMA Innovation Fund for Impactful AI and Mobil for Humanitarian
• Lead the financial side of the grant closure process
• Provide technical support for the grant management teams ensuring budget templates and financial reporting processes are understood and adhered to.
• Provide leadership to two Fiduciary Risk Officers.

Strong written and communication skills are a prerequisite, alongside proficient use of MS Office and advanced Excel. 

MannionDaniels

Our mission is to work for an equitable, inclusive and sustainable world. We serve this mission through the provision of international consultancy in health, social justice and social development, focusing on fragile and conflict-affected states, to ensure that our work reaches the world’s poorest and most vulnerable people. We aim to practice business as a force for social and environmental good and expect all our employees, partners and suppliers to abide by our Code of Business Ethics.

Why work for us?

MannionDaniels provide employees with an unrivalled working environment with strong values that place ethics and fair treatment at the heart of everything we do.  You can also expect an enhanced benefits package.

This is a rare opportunity for an exceptional finance professional to work in a role that really makes a difference.  Occasional international travel for onsite grantee visits may be required.  If you are looking for your next career move and want to work for company that really makes a difference, please view the full job specification. 

To apply for this role please send your up-to-date CV and covering letter explaining why you are suitable for the role by noon, Friday, 13 March.

All applicants will be asked to provide proof of identity, right to work documentation and professional references as part of the recruitment process.

MannionDaniels is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and abide by our Business Code of Ethics at all times.

Every purchasing decision across Alzheimer's Society has the potential to deliver better value, stronger compliance, and ultimately more impact for people affected by dementia. As a Procurement Officer, you'll be one of a team of the operational experts who makes this happen. Supporting colleagues across the Society to navigate procurement with confidence, building the relationships that drive understanding, and using data to identify opportunities that protect resources and unlock savings. 

About the opportunity 

As Procurement Officer within our Finance & Assurance directorate, you'll be part of an agile, flexible team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your procurement expertise meets meaningful impact, where your ability to engage colleagues and drive understanding directly enables us to focus on what matters most: transforming lives affected by dementia. 

In this role, you'll provide hands-on procurement support to colleagues across the Society, helping them navigate contracts, suppliers and purchasing decisions. You'll implement our procurement strategies at an operational level, ensuring contracts are delivered with quality and on time. Working collaboratively with Finance, Legal, Risk and Audit colleagues, you'll develop and manage contracts, maintain supplier relationships, and collect the financial data that helps us understand procurement performance. Crucially, you'll engage widely to build understanding of procurement policies, making compliance accessible rather than burdensome, and fostering a culture where best practice becomes the natural way of working. 

You may also have the chance to line manage a Procurement Assistant, developing their capabilities while role-modelling the high-challenge, high-support culture that drives our team's success. 

About you: 

You're an experienced procurement professional who understands that operational excellence comes from making procurement easy for colleagues to get right. You know how to balance rigorous processes with practical support, and you're skilled at engaging people at all levels to improve how procurement works. You're as comfortable analysing spend data as you are explaining contract requirements or building rapport with suppliers. 

You'll have: 

-  Experience driving efficiencies and cost savings through supporting the design and implementation of procurement plans in large organisations. 
- A track record of improving understanding of and engagement with procurement across diverse audiences to boost compliance and effectiveness. 
- Experience of contract development, management and negotiation, with knowledge of the procurement landscape and relevant legislation. 
- Good relationship-building skills with experience working across multiple business areas and with colleagues at different levels, particularly those in financial roles. 
- Excellent communication and influencing abilities, able to engage effectively with internal colleagues and external suppliers alike. 
- Some experience working with finance systems and processes, or in a financial environment, with an interest in the dementia landscape and its procurement implications. 

What you’ll focus on:  

-  Implementing our procurement strategies operationally, ensuring quality contract delivery while building understanding and compliance across the Society. 
- Forming strong relationships with colleagues at all levels to provide expert procurement support that makes purchasing decisions clearer and easier. 
- Collecting and translating financial and procurement data into reports that demonstrate impact and spotlight opportunities for better value. 
- Managing supplier relationships and developing contracts that protect the Society's interests while collaborating across departments for appropriate oversight. 
- Building effective relationships with colleagues to improve value for money and/or drive efficiencies, particularly with colleagues in financial roles. 
- Taking personal ownership of monitoring your work's progress and impact, while supporting the team's efforts to track overall procurement performance. 

Can you see yourself as the procurement partner who turns policy into practice through effective relationship building and clear guidance? Are you ready to combine operational rigour with authentic engagement to drive both compliance and efficiency? Can you bring technical procurement knowledge and people skills to ensure every pound is spent wisely in our mission to end the devastation of dementia? 

Important Dates 
The deadline for applications is 23:59 on 17th March 2026. 
First-stage interviews will take place on Monday 30th March and Tuesday 31st March.
Second-stage interviews will take place on 14th and 15th April.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City

Principal responsibilities and duties

Budget Management

• With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
• Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
• Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability

Communicating and building relationships

• Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
• Create compelling fundraising materials and appeals targeted at individual donors
• Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
• Develop and deliver a plan of regular communications for recurring givers and high-value donors
• Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
• Manage relationships with suppliers, agencies and partners

Programme Development

• Conduct regular reviews of income streams and put recommendations into action
• Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
• Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
• Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
• Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
• Grow our legacy programme and increase the number of people leaving a gift to Willow
• Develop our digital fundraising programme, bringing more supporters online

Data management

• Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
• Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
• Use data to identify areas of prospective growth and build plans to deliver these
• Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
• Monitor donor attrition and implement measures to mitigate disengagement

Additional

• Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
• Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
• Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
• Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
• Willingness to work flexibly with occasional work outside of core hours
• Undertake any other tasks as required in the interest of the charity

Person Specification

Experience

• Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
• Experience of designing supporter journeys that engage, retain, and inspire donors
• Experience of preparing and managing annual plans and budgets
• Proven project management experience, including design, print and mailing processes
• Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
• Experienced in using data and insight to inform decisions and optimise activity

Knowledge

• Knowledge of fundraising laws and regulations in relation to data protection and compliance
• Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice

Skills

• Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
• Effective organisational skills and ability to manage time and prioritise work
• Ability to work quickly and accurately under pressure
• Analytical and able to adopt a data-led fundraising approach
• Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting

Personal qualities

• A pro-active, self-starter who is comfortable working alone but can also be a team player
• Motivated and target driven
• Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
• Ability to have a hands-on approach, adapting as necessary to carry out tasks

General

• Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
• 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
• Holiday purchase scheme
• Stakeholder pension with matching contributions up to 5%
• Occupational sick pay
• Life Assurance cover of 3 x salary
• Flexible working patterns where appropriate for the role
• Employee Assistance Programme
• Access to financial advice and employee discounts

Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission.

You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland.

This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference.

About Stella Maris

Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity.

Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea.

Key Responsibilities

• Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team
• Lead national fundraising appeals, including Sea Sunday and seasonal campaigns
• Recruit, retain and steward individual supporters through effective donor journeys
• Grow income through regular giving, legacies, volunteering and other giving products
• Manage and develop the Individual Giving team
• Oversee Salesforce CRM usage, data quality, reporting and compliance
• Manage budgets, income forecasting and campaign analysis
• Ensure compliance with GDPR, fundraising regulations and charity best practice
• Work closely with chaplains, communications, finance and philanthropy teams

About You

You will bring:

• Significant experience in direct marketing fundraising (ideally in the charity sector)
• Proven experience of managing national fundraising campaigns
• Strong leadership and people management skills
• Experience using charity CRMs (e.g. Salesforce, Raiser’s Edge)
• Excellent communication skills and the ability to inspire support
• Confidence working with data to inform strategy and decision making
• A resilient, proactive and collaborative approach

Desirable:

• Experience fundraising in a faith based setting
• Knowledge of the Catholic Church
• Experience managing volunteers and external agencies
• Membership of the Chartered Institute of Fundraising

Salary of £54,000 per annum

Location: London, hybrid working, minimum 2 day a week in the office

Contract type: permanent, full- time, Flexible working patterns will be considered.

Closing date: Wednesday 5th March at 8am

Interview: 19th March

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you an organised, detail focused professional who enjoys variety and making a real impact? 

The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.

Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.

What you’ll do

• Coordinate project meetings, examiner training and related events.
• Test exam processes and content to ensure accuracy and minimise risk.
• Support the creation and updating of SOPs arising from project work.
• Collate and check exam content against required formats and standards.
• Support standard setting activities, including compiling exam data and documentation.
• Manage evidence, scheduling and administration for exam appeals and misconduct cases.
• Minute appeal and misconduct panel meetings.

What you’ll need

• Experience in administration, coordination or project support—ideally in exams, assessment or education.
• Confidence using databases and bespoke systems for content or case management.
• Strong communication skills and the ability to handle sensitive information with discretion.
• Excellent organisational skills and the ability to juggle varied priorities.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
•  

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Retention & Legacy Fundraising, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Senior Lead - Retention & Legacy Fundraising is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

 

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Youth Worker (Part-time)

17.5 hours per week, worked flexibly to meet the needs-led nature of the programme. The role is primarily evenings typically across 3–4 days, with occasional weekend work.

Grades 4–5 FTE £26,403 - £32,063, pro-rata

Actual £12,322 - £14,962, dependent on qualifications and experience, for 17.5 hours/week plus 5% employer pension. 

Join Greater Manchester Youth Federation (GMYF)—a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide.

Key Responsibilities

• Develop positive relationships with 8–16year olds using a young person-centred approach
• Plan and deliver engaging centre-based and outreach sessions
• Support Outdoor Education, DofE, and adventure programmes, including attending several residentials per year
• Champion youth voice, leadership, and social action
• Monitor progress and ensure a safe, inclusive environment

While the post includes both youth and play sessions, we are particularly keen to attract applicants with youth work experience to strengthen this area within the team.

About you

• Experience working with young people
• Commitment to inclusive, relationship-based youth work
• Reliable, approachable and able to work well as part of a team

Why join GMYF

• Make a real difference to young people
• Access high-quality training, CPD and development opportunities
• Work in a supportive, values-led organisation 

Person Specification

Essential

• Experience of working with young people, demonstrating a young person-centered approach
• Good understanding of safeguarding and risk management
• Able to build and maintain positive relationships with young people
• Experience planning and delivering activities, projects and individual interventions on issues relating to young people’s health and wellbeing
• Good organisational and communication skills, including working with partner agencies
• Experience of record keeping and data capture using MIS systems including recording young people concerns 
• Understand and implement policies and procedures, including completing risk assessments 
• Strong team working skills and professionalism at all times 

Desirable

• Youth Work Qualification L3 or above
• L2 safeguarding qualification or willingness to obtain in first 3 months
• Experience working creatively
• Experience of youth participation and using skills to capture the voice and views of young people
• Experience working 1 to 1 with young people and in small groups
• Ability to utilise technology and IT packages to develop projects with young people
• Driving license/access to car and/or willing to train to drive minibuses
• Experience of leading social action projects with young people
• First Aid & Fire Marshal certificates or willing to obtain in first 3 months

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people; the applicant will be subject to safer recruitment checks including enhanced DBS.

GMYF is an equal opportunities employer and we welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering letter. 

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you.

Closing date for applications: 12noon, Monday 9th March 2026

Interview date: From 2pm, Wednesday 18th March 2026

Start Date: As soon as possible, subject to the completion of pre‑employment checks, including DBS and onboarding

Please visit our website for more information - Greater Manchester Youth Federation / Current Vacancies – Greater Manchester Youth Federation

Tom’s Trust provide specialist psychological support to children with brain tumours and their families – the UK’s leading charity dedicated to this work.

A brain tumour diagnosis can be devastating. Without timely intervention, many children face life-long challenges – but with the right psychological support from the moment of diagnosis, we can help them return to school, resume their lives, and achieve their potential. Support for the whole family is a vital part of the outcomes for this unique group of children.

The Assistant Clinical Psychologist for Tom's Trust is integral to our mission and is embedded in our strategy to walk alongside the child and family. This exciting new position, under the supervision of a clinical psychologist, is intended to develop and implement our new strategy to provide more national resources to reach every family in the UK impacted by a child’s brain tumour diagnosis.  This will include supporting the development of the online resources hub, an online forum, peer support groups, activity camps and increasing patient and public involvement and engagement (PPIE). 

Communications Officer - Lost Woods of the Low Weald and Downs

The Communications Officer has a key role to play in planning and delivering communications for the Lost Woods of the Low Weald and Downs project. The Communications Officer will create and deliver the annual communications plan, working closely with partners to promote activities and events, write, edit, co-ordinate and publish content across various channels, including the website, social media, press, and print and online marketing materials. They will work with external suppliers to build and launch a new website, and plan and implement communications and marketing campaigns, while progressively improving organisational understanding of what works for different audiences. They will also look to maximise opportunities to promote NLHF’s funding and the support from National Lottery players.

The Role:
• Field enquiries from all stakeholders including journalists, politicians, partners and the general public including management of the Lost Woods email inbox.
• Create and distribute press releases and statements as needed.
• Work with partners to plan, create, manage and update communications channels including website, social media accounts, email, press etc.
• Plan and create multi-media communications materials and campaigns including films to support projects.
• Working with partners and designers, produce, edit and distribute updates and materials for external and internal audiences.
• Provide communications support for project partners and campaigns.
• Work with partners to promote and showcase project activities and events.
• Provide creative, editorial and operational support for communications projects and report on progress.
• Ensure National Lottery Heritage Fund /National Lottery Player support is promoted through project communications and report on results.
• Ensure consistent branding is used by all partners.
• Work with partners to develop positive relationships to successfully manage project-wide communications.
• Act as a brand champion for Lost Woods amongst internal and external stakeholders and partners.
• Support with project legacy opportunities, resources and distribution of assets.

The Candidate:
• Excellent digital skills, including managing social media and website pages and experience of content management systems.
• Proven ability to plan, write and edit copy for different audiences.
• Experience working with external suppliers such as designers, film makers and web developers.
• Able to work remotely, independently and as part of a geographically dispersed team.
• Able to work collaboratively across multiple internal and external teams.
• Experience working on previous partnership projects.
• Experience of handling media enquiries and generating regional press coverage.
• Strong organisational and administrative skills including excellent attention to detail and effective time management.
• Excellent proof reading, copywriting and editing skills.
• Strong interpersonal skills and ability to work with different teams and external stakeholders.
• Demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.
• Experience working in the not-for-profit and/or environment/conservation/heritage sectors.
• Live within the Lost Woods project area or nearby in Sussex.
• A full driving licence and ability to undertake travel across the project area to undertake site visits and meetings.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held on 13/3/26 via Microsoft Teams.