Supporter care manager jobs in Oxford, oxfordshire
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
- Be confident driving a van and travelling long distances
- Have experience working with people affected by substance misuse
- Have lived experience of hepatitis C, or experience supporting someone who has
- Be reliable, compassionate, and well organised
- Have good communication skills
- Hold a clean driving licence (essential)
What you’ll do
- Recruit and support volunteer peers
- Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services
- Coordinate education sessions and community-based hepatitis C testing
- Support people into hepatitis C treatment and ongoing care
This role requires regular travel across Oxford & Thames Valley.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Deliver hands-on advice, outreach, training and mentoring as part of a countywide partnership programme.
This four-year role, funded by The National Lottery Community Fund, sits at the heart of the Small and Mighty (SaM) infrastructure support programme, delivered by a partnership of Community First Oxfordshire, OCVA, Oxford Community Action, Charity Mentors and Volunteer Link-Up, working directly with grassroots voluntary, community, faith and social enterprise groups. You’ll help organisations navigate challenges, build capacity and connect with others through outreach clinics, tailored training and collaborative spaces. Alongside staff within partner organisations and the existing CFO and OCVA teams, you’ll play a key role in strengthening Oxfordshire’s community sector for the long term.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
At UK SMART Recovery, we are passionate about supporting people to successfully manage any type of addictive behaviour, using our evidence-based 4-Point Programme. We value choice, empowerment, and collaboration, and we believe in supporting volunteers and partner organisations to deliver accessible addiction recovery meetings across the UK.
About the Role
UK SMART Recovery is seeking a highly motivated Community Coordinator to join our small, passionate team. In this role, you will:
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Onboard, support and mentor our amazing SMART Recovery facilitators across The Midlands and London.
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Work closely with our highly valued partner organisations running SMART meetings within their services.
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Deliver training, guidance, and workshops for our peer and partner facilitators.
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Contribute to projects and service development to help grow UK SMART Recovery even further.
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Help ensure SMART meetings are high-quality, accessible, and safe for participants.
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Foster an inclusive, empowering environment for facilitators and participants alike.
Regions covered:
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West Midlands: Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Solihull; Staffordshire, Shropshire, Herefordshire, Warwickshire, Worcestershire
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East Midlands: Derby, Leicester, Lincoln, Nottingham; Derbyshire, Leicestershire, South Lincolnshire, Northamptonshire, Nottinghamshire, Rutland
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London: City of London
Applicants must be based in the Midlands. Regular travel across the regions is essential.
For full JD/person specification with additional responsibilities, please see the attached document.
About You
To succeed as a Community Coordinator, you will have:
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Experience facilitating groups or meetings, ideally in recovery, peer-support, mental health, or behaviour-change settings.
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Ability to support, mentor, and develop volunteer facilitators.
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Strong presentation and communication skills, online and in-person.
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Self-motivation, organisation, and ability to manage workload and regional travel independently.
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Emotional intelligence and groundedness, with experience supporting people who have faced adversity.
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A valid UK driving licence and access to a vehicle.
Desirable:
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Qualified SMART Recovery facilitator or previous participant.
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Lived experience of recovery (personal or close to someone else).
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Experience in peer mentoring, volunteer support, or community development.
Why Work With Us
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Join a small, dynamic team making a big difference in addiction recovery across the UK.
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Opportunity to work closely with facilitators and partner organisations to grow our network of peer-led recovery meetings.
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Flexible home-based working with equipment provided.
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Generous annual leave, pension, and wellbeing support.
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Be part of a charity with values of empowerment, choice, compassion, and collaboration at its heart.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11348 Stroke Support Coordinator
Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: Circa £14,100 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 March 2026
Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
- Provide personalised information, advice and support.
- Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
- Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
The post holder will have experience/background in:
- Providing person centred support.
- Working to improve outcomes for individuals/communities
- Using technology and IT systems to support your work and keep timely, accurate records.
- Working collaboratively with other professionals in a variety of settings.
- Delivering presentations and organising local events
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Health Professional Education and Engagement Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary
A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an enthusiastic and motivated individual to join the Haringey Team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11352 Stroke Support Coordinator
Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)
Contract: This is a Maternity Cover role for 12 months, until 26 April 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 March 2026
First Interview (online): Friday 3 April, via Microsoft Teams.
Second Interview (face to face): Thursday 9 April, London EC1V 2PR
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have experience in:
- Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Business and Human Rights Manager
Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?
Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?
Then this could be the position for you.
We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.
The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.
Key tasks and responsibilities:
- You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
- You will be responsible for ensuring high quality technical content across our organisation and sharing technical insights internally and externally.
- You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to drive impact and generate funding.
- You will project manage client projects from start to finish and, dependent on candidate experience, manage our UK Construction and Property collaborative programme.
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
Who you are:
- An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience)
- An excellent trainer, with experience of developing and delivering training to businesses
- The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals
- Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals
- A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
- A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour
- An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events
- A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders
- Someone with a good eye for detail, whilst retaining sight of the bigger picture.
- Knowledge of social compliance audit and certification methodologies and audit quality management would be a bonus.
- UK-based with eligibility to work in the UK.
What we can offer you:
- A fixed-term maternity cover contract from 1st June – 31st Dec 2026 (0.8 FTE or full-time)
- A competitive salary (salary band £41,674 – £53,580 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits
- Being part of an innovative, and exciting not for profit organisation
- A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
- Flexible and family-friendly working arrangements
- Working remotely (UK-based), with regular in person and online meetings and social team gatherings.
How to apply:
Please click the link to redirect to our website.
Timeline:
- Application deadline: 12th April 2026
- Interviews: w/c 20th April 2026
- Starting date: 1st June 2026
Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



This is a home-based role, working Monday to Friday, 9:00 AM to 5:00 PM. Applications are welcome from candidates based outside Belfast, provided they are resident in Northern Ireland and able to commute to the Belfast office if required.
The External Affairs Manager plays a pivotal role in empowering people with sight loss to live the life they choose. This position leads the development of policy and campaigns within the country, aligning with Guide Dogs’ strategic objectives. Working collaboratively with the central policy, public affairs, and campaigns team, as well as the country leadership team, the role builds strategic partnerships with government bodies, local authorities, societies, and other key organisations. This ensures Guide Dogs remains informed and influential on all policy initiatives affecting the organisation and its stakeholders.
The post holder will be responsible for the day‑to‑day leadership, management and oversight of a team.
The post-holder is responsible for shaping policy positions, drafting responses to consultations from councils, combined authorities, and devolved governments, and driving impactful campaigns at a regional level. A key focus is increasing the involvement of blind and partially sighted people in advocacy and campaigning.
Additionally, the role leads the implementation of Guide Dogs’ regional marketing and communications strategy across the Devolved Nations. This includes raising brand awareness, engaging diverse audiences—service users, families, volunteers, donors, and the public—and delivering integrated communications plans that strengthen Guide Dogs’ presence and impact.
Key Responsibilities
Policy Development
- Lead the creation of country-specific policy and position papers, ensuring alignment with organisational strategy.
- Prepare responses to consultation papers from devolved administrations, local government, and regional bodies.
- Represent Guide Dogs on committees, working groups, and forums, staying informed on policy issues impacting the organisation and its service users.
Public Affairs
- Build and influence relationships with key stakeholders, including elected representatives and senior officials.
- Represent Guide Dogs at Government Scrutiny Committees and cross-party groups.
- Act as the primary liaison with local government and statutory agencies.
Campaigns & Influence
- Strategically lead and coordinate campaigns at a country level, ensuring alignment with devolved policy priorities.
- Develop and deliver campaigns addressing local needs of the visually impaired community.
- Foster partnerships within the Third Sector to build consensus and amplify Guide Dogs’ strategic aims.
Leadership & People Management
- Provide strong leadership to local staff and volunteers, promoting best practice and knowledge-sharing.
- Oversee recruitment, performance management, and compliance with safeguarding policies.
- Ensure high levels of engagement through effective communication and leadership.
Financial Accountability
- Support fundraising initiatives and monitor operational budgets to ensure efficiency and compliance.
Diversity & Inclusion
- Champion Guide Dogs’ diversity agenda, ensuring services are inclusive and accessible.
- Work with external partners to create a more inclusive environment for people with sight loss.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Kids Club Kampala are looking for an enthusiastic and experienced Trusts & Foundations Manager to join our small but highly effective team, helping to raise funds and awareness of our work in East Africa through grant fundraising.
About Kids Club Kampala and the Role
Kids Club Kampala is a children’s charity with a Christian ethos working across East Africa. Our mission is to transform children’s lives, empower communities, and reduce poverty throughout East Africa. We do this by meeting children’s and families’ immediate needs and strengthening their futures through child protection, access to education and family strengthening. Together, we can help more children not just survive but thrive. We envision a world where every child has the opportunity to reach their full potential. By remaining child-centred and prioritising the needs of the poorest, by 2035 we will have made a tangible impact in over 5 million lives.
We have grown significantly in recent years and last year expanded our work from Uganda to across East Africa. Grant fundraising remains one of our primary income streams and the Trusts & Foundations Manager will build on our strengths and successes in this area, developing our existing relationships and working to generate new partnership opportunities.
Job Description
Strategy & Pipeline Development
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Develop and execute an annual Trusts & Foundations strategy to meet income targets and diversify the portfolio.
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Research, prospect and cultivate our grant funding pipeline of international funding opportunities.
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Maintain an up to date knowledge of the broader grants fundraising environment.
Bid Development & Proposal Writing
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Write high-quality, evidence-based proposals that translate East African programme data into persuasive narratives.
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Collaborate with the Head of Finance on project budgets and support the Finance & Grants Officer with research, applications and reporting.
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Develop bespoke bids for institutional funding applications while maintaining the integrity of operational goals.
Partnership Management & Stewardship
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Manage a portfolio of existing donors, building long-term partnerships through proactive engagement.
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Provide bespoke updates and support the CEO with preparing and presenting at virtual or in person meetings.
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Execute strategies to move one-off grants toward multi-year commitments for sustainable income.
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Support to develop and expand our corporate partnership portfolio.
Impact Reporting & Grant Management
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Produce accurate, high-quality progress and impact reports.
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Maintain precise CRM records, tracking all reporting deadlines.
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Monitor grant expenditure and milestones, flagging potential risks or deviations to senior leadership.
Person Specification
We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.
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Commitment to our mission and values.
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Experience working in the charity sector.
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Strong track record working within grants fundraising.
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Excellent written and verbal communication skills.
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Ability to craft compelling narratives and proposals.
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Experience working with budgets and financial information.
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Excellent organisational and time management skills.
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High attention to detail and accuracy.
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Proficiency in Microsoft Office / Google Workspace.
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Ability to work both independently and as part of a team.
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Adaptability and the ability to prioritise tasks in a fast-paced environment.
What We Offer
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Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.
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Flexible Working: Fully remote working with flexible hours.
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Pension: 5% employer pension contributions.
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Professional Development: Individual training and development plan, with ongoing investment in your growth.
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Project Visit: Option to visit East Africa after your first year of employment.
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Team Wellbeing: Quarterly team meet-ups, including an annual wellbeing day, and a Christmas get-together.
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Training Days: Annual training days and a generous training budget.
How to apply
Please apply via CharityJob with your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 27th March 2026. Interviews will be held via video conference the week of the 6th April 2026.
If you have any questions or need further information about the role, please feel free to reach out.
Our Commitment to Diversity and Inclusion
At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.
Helping kids in East Africa survive and thrive


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.
You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.
You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns.
You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus – you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.
As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.
The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.
Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
- Develop content and strategy for new (to IA) and new-to-market platforms
- Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
- Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
- Upholding brand and culture in everything you do
- Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
- Develop partnerships with key individuals, ensuring strong social amplification and storytelling
- Oversee social content calendars, asset production and approvals aligned to wider communications strategies
- Review and manage marketing assets, ensuring brand consistency and compliant content
- Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving
- environment
- Support with the development/management of wider digital content (web, digital advertising)
- prioritising the needs of the charity
- Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
- Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
- Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board
PERSON SPECIFICATION
ESSENTIAL
- Experience in developing and implementing social media strategies and content in a similar role for at least 12 months
- A thorough working knowledge of a wide range of social media platforms
- Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy.
- Development of engaging and creative digital content
- Experience in social media moderation
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Digital marketing experience
- Team player
- Familiarity with UK data protection regulation
DESIRABLE
- Working knowledge of the Wordpress platform
- Advertising opportunities across social media to expand reach including cost models and budgetary management
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
- Experience across the not-for-profit sector
- Experience of A/B testing
SKILLS & QUALITIES
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker
- Commitment to equity, diversity and inclusion
APPLICATION PROCESS
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel.
Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
The client requests no contact from agencies or media sales.
Harris Hill are proud to be partnering with the Macular Society to recruit a Mid-Value Donor Manager at an exciting time for the organisation.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is determined to beat the fear and isolation of macular disease through world-class research and outstanding support — and this role will be central to that ambition.
The role
£42,000 – £45,000 | 37.5 hours per week
Permanent | Remote or Hybrid (with some travel to Andover)
You will build and grow a dedicated mid-value programme, focusing on supporters giving between £500 and £10,000 per year.
Working closely with the Head of Trusts & Philanthropy and alongside Individual Giving, you will:
- Develop and deliver a clear mid-value strategy
- Recruit and grow donors from cold sources and existing supporters
- Create compelling appeals and structured stewardship journeys
- Deliver personalised asks across mail, email and phone
- Provide warm, thoughtful donor care and relationship management
- Plan and deliver two flagship donor events each year
This is a brilliant opportunity for someone who enjoys combining strategy, creativity and relationship-building to drive sustainable income growth.
About you
You’ll bring experience in mid-value or individual giving fundraising, strong writing skills, confidence building donor relationships, and the ability to use data insight to grow income. You’ll be collaborative, organised and motivated by making a genuine difference.
Benefits
- 26 days annual leave plus bank holidays
- Flexible working options
- 6% pension contribution
- Supportive family policies
Timeline
Closing date: 9am, Wednesday 1 April
Online interviews will be held on: Thursday 16 April and Friday 17 April.
· A written task will be required ahead of interview
If you’d like a confidential conversation about the role, please get in touch with Hannah at Harris Hill — we’d love to hear from you.
For a full job description and details on how to apply, please contact Hannah at Harris Hill
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristic.
About Us
We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.
The Role
We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.
You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.
About You
The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.
How to Apply
We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.
Our Commitment to Equity, Diversity and Inclusion
We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates
may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.
We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity.
The client requests no contact from agencies or media sales.
Role: Community Development Manager
Salary: £37,296 (pro rata)
Hours: 28 hours per week (0.8 FTE)
Location: Remote, with frequent travel across the West of England region
Managed by: Chief Executive
Term: Fixed term, 16 months
Deadline for applications: Noon 23 Monday 23 March
Following the appointment of our current Chief Executive in 2025, we are embarking on an exciting new chapter and developing a strategy that aims to extend our impact by addressing key rural issues facing communities locally, namely; access to jobs and services, affordable housing, and health and wellbeing.
Over the next 18 months, and thanks to funding from the National Lottery, we will be undertaking research, engaging stakeholders from across the region, and working with several rural communities to pilot local initiatives. We are confident this activity will catalyse interest in the challenges faced by people in rural communities, demonstrate the value of community-led responses, and lever in longer-term support and resource.
To help us take this ambitious programme of work forward, we are looking to recruit a Community Development Manager.
Reporting to our Chief Executive, key responsibilities will include project management, stakeholder engagement, and drawing on best practice to inspire, facilitate and offer support to groups to help them get going with projects that address local needs.
We are looking for a dynamic and highly motivated individual who’s passion for community development will cut through and help us demonstrate the potential of supporting people locally to have greater agency over the circumstances that affect their lives.
For more information and details how to apply, please download a copy of the Job Description and Person Specification available from our website.
Supporting sustainable, resilient and inclusive rural communities across Bath & North East Somerset, North Somerset and South Gloucestershire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time role (see operation of 28-hour week below). We are open to considering applications for a part-time role that would require job share.
Home Based Working in the UK (some access to a London office or co-working spaces across the UK available, flexible working policy).
Action for Global Health is a membership network of over 50 organisations working to improve global health. Its vision is a world where everyone can access quality healthcare without financial hardship, achieving true health equity.
AfGH’s strategy, extended to 2029, aims to ensure that stronger commitments from the UK Government help more people worldwide access affordable, high-quality healthcare suited to their needs. The network works by bringing together member organisations, civil society groups, and people with lived experience of health inequality - especially from low- and middle-income countries - to influence UK policy. It acts as a key link between global health civil society and government departments such as the Foreign, Commonwealth & Development Office and the Department of Health and Social Care, guided by its 10 health-equity principles.
AfGH is an independent network hosted by STOPAIDS, which provides legal, financial, HR, and administrative support.
The Advocacy Manager role helps lead AfGH’s advocacy strategy, working with the Director to coordinate campaigns and policy engagement to advance global health equity. Please download the full job description for more details.
Benefits of working at Action for Global Health (hosted by STOPAIDS)
We offer a number of benefits, including:
- We operate a 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff are able to work reduced hours over 5 days or a 4-day week. We offer flexible working, with non-standard working hours
- We operate a home-based working policy with some access to a London office or co-working spaces across the UK. We also provide a small home working grant and monthly working from home allowance
- A group stakeholder pension scheme with 6% employer contributions
- An individual learning and development budget allocated to staff members each year
- 20 days of annual leave per year (excluding bank holidays), plus 1 day for every year of service (up to 4 years)
- Enhanced maternity and paternity pay for employees with 1 year's service or more
Closing date: 6th April 2026
Please note that should sufficient applications be received we reserve the right to close this advert early.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, HIV status, national origin, genetics, disability, or age.