Supporter development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cherry Trees is a charity providing home-from-home short breaks for children in Surrey and Hampshire aged 0-19 with a range of complex disabilities including learning, physical and sensory impairments.
We are looking for a Responsible Individual (RI) to ensure the home operates in full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards and meets the needs of children with complex disabilities. The RI will provide strategic leadership, ensure regulatory and safeguarding oversight, support the Registered Managers, and drive continuous support to achieve positive outcomes for young people.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Activities Coordinator
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Job Title: Activities Coordinator
Location: Havering, Close to Harold Wood Elizabeth Line station. Step free access available at this service.
Salary: £30,400
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.
About the Role
We have an exciting opportunity for a Activities Coordinator to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will play a major part in reintegrating our residents back into the community by coordinating and delivering high quality activities and programmes which work to support individual needs, working in collaboration with the wider team. Some activities may vary but could include days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful activities to encourage reintegration and enhance social skills and community engagement. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities Include:
- Planning and coordinating individual and group activities and sessions
- Delivering programmes that support residents’ goals, personal development, and reintegration
- Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation
- Collecting information about activities and resident feedback to see what works well and share this with the team to improve programmes and support resident wellbeing
- Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed
- Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue
- Monitoring, evaluate, and report on activity effectiveness and outcomes, contributing to continuous improvement
- Supporting staffs wellbeing, collaborate with the wider team, and work flexibly to ensure smooth service delivery
- Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks
About You
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and providing opportunities for them to make positive change to their lives, to reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. You will be able to plan and deliver a range of activities suited to individual needs and will be confident in understanding the needs of our residents to do this. We look for:
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to provide advice, support and guidance to a team and residents on various areas
- Ability to work creatively and encourage creativity in others
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach and using your initiative
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Personal Independence Coordinator (PIC) Service Manager
Salary £40,560 Full Time 35 hours per week
Do you want a senior role that makes a positive difference in people’s lives?
Age UK Croydon’s Personal Independence Coordinator (PIC) Service for older people in Croydon is recruiting for a new Service Manager. This is an exciting, rewarding senior role with the opportunity to lead pioneering programmes that are at the heart of Croydon’s innovative approach to Neighbourhood Care in collaboration with the wider health and social care partners.
The PIC Service Manager is responsible for the operational and strategic management of the PIC Service and the Personal Safety Project (PSP), ensuring services continue to support independence for older people in Croydon as core members of the Integrated Neighbourhood teams, ensuring full collaboration with network partners from GPs, health services, adult social care and voluntary sector
Full on the PIC Service delivery model will be provided; the important qualities we are looking for are:
· Excellent leadership, service management and communication and communication skills
· Ability to collaborate effectively with internal and external partners and stakeholders
· Proven ability to deliver innovative, high-quality services
· Self-motivated and able to work flexibly, whilst maintaining good work/life balance
Closing date for applications: 31st March 2026
Interview Dates: 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager at Reading Students’ Union
Location: University of Reading, Whiteknights Campus, Reading, Berkshire
Salary: £ 36,596 - £45,653 depending on experience
Contract: Permanent - Full time, 35 hours a week which can be condensed into 4 days
A role where you can innovate and make a real impact!
About Reading Students’ Union
We are a dynamic, student-focused organisation dedicated to empowering students and enhancing their university experience. Our vision is to be a place for everyone; we inspire and empower students to change the world. Check out our exciting new strategy.
The Role: Finance Manager
As Finance Manager, you will be at the heart of Reading Students’ Union’s Finance team, providing senior operational leadership and expert financial support to ensure the Union operates efficiently, transparently, and in line with its charitable purpose, values, and legal obligations.
You will be the trusted expert on the Union’s finances. You will be overseeing management accounts, statutory accounts, payroll, and financial systems and will be a key business partner to senior leaders, budget holders, and elected student officers. Working closely with the Director of Finance, you will help build a strong culture of effective financial management across both charitable and commercial activities, ensuring financial decisions always reflect our mission, vision, values, and ethics.
You will be the line-manager of the Finance team, drive continuous improvement, support strategic delivery, and confidently deputise for the Director of Finance when required.
What you’ll do:
Financial Reporting & Data-Driven Insight
- Ensure the accuracy and timeliness of all key financial reports to support informed decision-making.
- Prepare monthly management accounts and annual final accounts.
- Design, maintain, and analyse KPI reports to monitor financial health and operational efficiency.
- Respond promptly and accurately to requests for financial data and insights, including Board reports.
Financial Planning & Business Partnering
- Collaborate with the Director of Finance to develop and implement long-term financial planning aligned with strategic objectives.
- Act as a trusted partner for commercial strategy, providing insights on income generation and subsidiary operations.
- Support annual budgeting and reforecasting processes, ensuring robust financial oversight.
Operational Finance Management
- Oversee day-to-day financial operations, including invoice processing, payment runs, journal preparation, and reconciliations.
- Manage cash flow and reserves to ensure financial stability.
- Maintain aged debtor and creditor records and reconcile balance sheet accounts (prepayments, accruals, PAYE, NIC, payroll control).
Systems, Controls & Compliance
- Control the operation of the SU’s accounting system and ensure completion of month-end and year-end procedures.
- Oversee payroll processing, ensuring accuracy and timeliness.
- Develop and maintain accessible financial procedures aligned with best practice and audit recommendations.
- Ensure compliance with financial legislation, governance frameworks, and statutory reporting requirements (VAT returns, Charity Commission, Companies House, HMRC).
Risk, Governance & Assurance
- Maintain an accurate and live risk register in collaboration with the Director of Finance.
- Implement robust internal financial controls across the organisation.
- Support the Finance & Risk Committee and ensure adequate insurance coverage and asset management.
- Work confidently within governance frameworks, providing assurance to senior leaders and Trustees.
Leadership & Collaboration
- Line-manage the Finance team, fostering a culture of accountability and high performance.
- Provide training and guidance on financial processes and best practices.
- Build strong relationships with internal stakeholders and external partners, including auditors and insurers.
About You
Essential
- AAT qualified or part‑qualified accountant (or willing to work towards).
- Significant experience as a Finance Manager or in a senior finance role.
- Advanced Excel skills (creating data, analysing data, manipulating data)
- Strong numerical, analytical, and problem‑solving skills.
- Organised, adaptable, and able to manage competing priorities in a busy and fast-paced environment.
- Excellent communicator, confident in explaining financial information to non‑finance colleagues.
- Confident people manager with the ability to coach, mentor, and develop others.
- Passionate about using financial insight to support effective decision‑making.
- Evidence of ongoing CPD or professional development.
- Proven experience in:
- Producing monthly management accounts, budgets, forecasts, and cash flow reports.
- Managing day‑to‑day finance operations, including invoicing, payments, reconciliations, and payroll.
- Business partnering with budget holders and senior leaders.
- Leading the development of financial processes and controls to strengthen governance, efficiency, and effectiveness.
- Working within governance frameworks and applying good financial controls.
- Building strong relationships with internal stakeholders and external partners.
Desirable:
- Experience working in a charity, education, or student-focused environment.
- Knowledge of charity VAT requirements and governance frameworks.
- Experience supporting Boards, Trustees, or Finance & Risk Committees.
- Knowledge of EPOS, stock control, or electronic payment systems.
Why Join Us?
- Inclusive and supportive team culture
- Flexible working options
- 35 days annual leave including Christmas and Easter closure days
- Professional development opportunities
- Unique working environment in the heart of a vibrant Student’s Union, set on a stunning, green campus.
Ready to make bold change happen? Ready to lead the way?
Join us and help shape the future of student life at Reading Students’ Union.
Committed to equality, celebrating diversity, and embedding sustainability—building an inclusive workplace and a brighter future for all.
To be a place for everyone, we inspire & empower students to change the world
We are recruiting for a temporary community fundraising mananger for a childrens hospice,This role will focus on supporting the delivery and development of the hospices community fundraising programme, maintaining strong relationships with supporters, and helping to grow income from local communities. Working closely with the wider fundraising team, you will help coordinate community fundraising activities, support key supporters and volunteers, and ensure the programme continues to deliver meaningful engagement and sustainable income.
Hybrid working min 2 days in the office , need a enhanced DBS
The Company
Support the delivery of the hospices community fundraising programme and associated income targets
Develop and maintain relationships with community groups, schools, clubs, and local businesses
Identify opportunities to grow income through community partnerships and supporter-led fundraising
Represent the hospice at community events, fundraising activities, and local meetings
Provide excellent stewardship to community supporters, fundraisers, and volunteers
Offer guidance, resources, and encouragement to individuals and groups organising fundraising activities
Ensure supporters feel valued and connected to the impact of their fundraising
Support the development of new community fundraising opportunities and initiatives particularly across our new geographic catchment
Work collaboratively with colleagues across the fundraising team to maximise supporter engagement
Contribute ideas and insight to help strengthen the community fundraising programme
The Role
Experience in community fundraising or a relationship-based income generation role
Strong interpersonal and relationship-building skills
Excellent communication skills, both written and verbal
Confident in public speaking and able to present to an audienceStrong organisational skills with the ability to manage multiple activities
Excellent IT and Microsoft Office skills.
Full UK Driving license and access to a vehicle Knowledge of community fundraising methods and supporter stewardship
Experience working in the charity or hospice sector
Experience of using Raisers Edge database
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.
Responsibilities
CORE
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Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices
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Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.
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When required, be an active and engaged member of CALMs EDI Supergroup.
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Be a data steward for fundraising, ensuring quality data management.
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Support the fundraising team with financial data queries
Role specifics
Stewardship:
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Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.
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Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities.
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Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required.
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Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.
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Support on the maintenance, optimisation and creation of relevant pages on the CALM website.
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Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations.
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Support the Social Fundraising Manager with ad moderation where required
Operational and administrative support:
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Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM
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Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank.
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Support retention activities, including upgrade, reactivation and loyalty journeys.
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Provide administrative support for acquisition and retention campaigns
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When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)
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Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience.
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Support the teams with finding cost effective travel and hotels to support event delivery.
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Support the Head of Public Fundraising with month end financial reconciliation processes
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Identify and code income across various fundraising platforms.
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Preparing data and uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver
Fulfilment:
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Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.
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Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues.
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Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.
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Run daily checks of the supporter store to ensure order fulfilment can be carried out.
Your profile
Competencies
Essential
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Excellent verbal and written communication skills
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A keen eye for detail
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A high level of computer literacy
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Excellent interpersonal and relationship building skills
Desirable
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Passion and flair for fundraising
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Data analysis skills
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Comfortable working in a fast-paced, creative and forever-changing environment.
Reports to: Senior Fundraising Manager
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £30k - £35k per annum
A work environment that values creativity, personal growth and collaboration.
The closing date for applications is Friday 20th March 2026.
To help people end their misery, not their lives.

Young People Support Worker
If you are the successful candidate, you will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for
Location: Lambeth - Lambeth Core & Cluster
Salary: £27,636 per annum
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Join us and help young people aged 16–17 build safer, more independent futures. You’ll work directly with residents in our Lambeth Core & Cluster service, supporting them to develop essential life skills, engage with education or employment, and navigate budgeting, benefits and resettlement. Alongside the team, you’ll help maintain a safe and positive living environment while delivering structured, goal‑focused support.
This is a dynamic, multi‑agency role where you’ll collaborate with social care, health, mental health and housing partners to ensure each young person receives the right wrap‑around support. You’ll bring strong safeguarding awareness, sound judgement, IT confidence and an inclusive approach, using your experience to guide young people through challenges and help them take meaningful steps toward long‑term stability.
In this role, you will:
- Assess young people’s needs and create focused support plans across housing, life skills, education and wellbeing.
- Secure suitable accommodation by liaising with housing providers and supporting young people through referrals and interviews.
- Deliver tenancy sustainment support, including budgeting, benefits applications and developing independent living skills.
- Support young people to access education, training, employment and volunteering opportunities.
- Connect young people with health, mental health, substance‑misuse and specialist services.
- Maintain clear safeguarding practices, risk management and accurate digital case records.
- Work collaboratively with social care, statutory partners and external agencies to coordinate wrap‑around support.
- Contribute to housing management duties, rota cover, drop‑ins and team meetings.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
- Tailored training and development
- Flexible working options where suitable
- 26 days annual leave, rising with service
- Family‑friendly leave policies
- Pension scheme with employer contributions up to 7%
- Employee Assistance Programme with 24/7 GP access
- Discounts across retail, travel, food, fitness and more
- Cash health plan for you and your family
- Death‑in‑service benefit
- Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
About Your Role
This role is central to how the organisation functions day-to-day.
The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.
This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.
You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.
Key Responsibilities
Executive Support
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Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.
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Support our Director level with diary management and bookings as required.
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Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.
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Prepare agendas, briefing notes and supporting materials for meetings.
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Coordinate travel, logistics and key engagements.
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Track actions and follow-ups to ensure timely completion across priorities.
Operations & Administration
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Act as a central intake point for operational and administrative requests.
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Prepare invoices and expenses for approval and support payment workflows.
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Coordinate room bookings, event logistics and forward planning.
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Support finance processes in collaboration with the outsourced finance team.
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Manage projects, create and maintain operational project trackers, records and documentation.
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Provide administrative and logistical support to programme delivery as required.
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Support fundraising administration and reporting requirements.
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Provide light communications and coordination support as needed.
Systems & Process Development
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Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.
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Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.
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Create and maintain clear operational processes and documentation.
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Support the selection and introduction of appropriate tools and systems where required.
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Contribute to the development of more structured, predictable ways of working.
About You
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You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.
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You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.
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You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.
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You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.
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You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.
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You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.
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You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.
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You work well with senior stakeholders and external partners, communicating clearly and professionally.
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You are trusted to handle confidential and sensitive information with discretion.
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You are calm under pressure and able to respond effectively to changing needs and priorities.
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You are open to learning new systems and tools and adapting as the organisation evolves.
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: X2 Permanent
Assessment Centre: 2nd of April in-person
Let's make every day a chance to create a brighter future for the next generation!
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
Join the King's Trust Team and let’s make magic happen!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Community and Events Fundraising Officer
Contract: Permanent, Full Time, 35 hours per week.
Location: London, UK.
Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Salary: £39,358 - £41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team:
This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.
The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work.
About the Role
The Senior Community and Events Fundraising Officer is responsible for managing fundraising partnerships with small and medium-sized enterprises, including developing new business opportunities and creating stewardship journeys for employee fundraising. The role also manages WaterAid’s corporate events such as WaterAid’s Dragon Boat Race, working with choir groups to fundraise as part of the Sing for Water event, and stewards the 4Water volunteer network.
In addition, the role supports the delivery of WaterAid’s virtual fundraising products, including Walk for Water, Just Water and Swim Marathon. This includes delivering excellent supporter journeys and developing fundraising resources to effectively steward and engage these audiences.
To be successful, you’ll need:
We are looking for an ambitious and proactive fundraiser with experience in community, events and corporate fundraising. You will have:
- Significant experience working within a community and events fundraising team, with responsibility for corporate or SME fundraising and employee engagement, event management and delivery of charity owned events, and fundraising product development.
- Experience of managing budgets, analysing data, and reporting on performance.
- Experience of working on virtual fundraising products.
- Excellent interpersonal skills, with a proven ability to inspire supporters and communicate the impact of their support.
Closing date: Applications will close 12:00 PM UK time on Tuesday 17 March.
Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to Apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.
You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
- To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
- To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
- To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
- To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
- To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.
Skills & Experience
- Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
- Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
- Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
- Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
- Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
- Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
- Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.
Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model depending on operational requirements
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT LIGHTEN
LightEn is an expanding global educational foundation, dedicated to the evolution of
individual and collective consciousness. LightEn supports many forms of spiritual
education. It is non-denominational and serves to help humanity embody its highest
potential. LightEn’s intention is that, through gifting various forms of spiritual education around the world, we begin to usher in new paradigms. LightEn currently does this through three core pathways:
(1) Content: curating and creating spiritual educational content, freely available to all;
(2) Grantmaking: supporting individuals and organisations whose work and wisdom aligns with LightEn’s vision; and
(3) Centres: offering experiential programmes for spiritual and personal growth, fostering soul-infused action.
ROLE OVERVIEW
As we continue to grow, LightEn is seeking a Project Manager, Publishing, to lead and coordinate the delivery of our publishing projects from concept to completion. In this role, you will manage book projects end to end - working closely with authors to understand and support their creative vision, guiding manuscripts through the writing and editorial process, and shepherding each title through production and release.
You will act as a central point of coordination across authors, editors, designers, production partners, and internal teams, ensuring timelines, quality, and shared intent are upheld across multiple formats and derivatives, including print, eBook, audiobook, and translations. You will also provide regular progress updates to the Editorial Director and key stakeholders, helping to maintain clarity, momentum, and alignment throughout the publishing lifecycle.
This is an opportunity to be part of a truly mission-driven team, where everyone knows they can show up as their whole, authentic self, and where Service underpins every effort, idea, and interaction.
The successful candidate will combine strong project management expertise with outstanding interpersonal skills and a deep appreciation for the publishing process. Building trusted, respectful relationships with authors will be at the heart of the role; they will be adaptable, encouraging, and supportive—able to guide projects forward without being pushy, and to create an environment in which authors feel understood, motivated, and confident. They will be passionate about delivering high-quality books that serve LightEn’s mission and excited to play a hands-on role in bringing meaningful ideas to life for readers around the world.
Job responsibilities include:
- Meet directly with authors to understand their creative vision, support their ideas, and help bring their books to life from concept through publication.
- Act as a supportive, trusted point of contact for authors, offering encouragement, guidance, and problem-solving throughout the writing, editorial, and production process.
- Manage publishing projects end to end, tracking manuscripts, key milestones, schedules, and deliverables to ensure books progress smoothly and on time.
- Coordinate and liaise with editors, designers, production partners, translators, narrators, and internal teams to ensure alignment across all stages of the publishing lifecycle.
- Oversee the delivery of multiple formats and derivatives, including print, eBook, audiobook, and translated editions, ensuring quality and consistency across each.
- Collaborate closely with other project managers to share knowledge, tools, and best practices, supporting a consistent and effective approach to project delivery across the organisation.
- Provide regular progress updates to the Editorial Director and share insights, risks, and opportunities with relevant stakeholders.
- Identify opportunities to improve publishing workflows, processes, and tools to enhance efficiency, clarity, and the author experience.
- Provide support on additional projects as needed and handle ad hoc administrative or coordination tasks as they arise.
Skills & Qualities
- Authentic resonance with LightEn’s mission and vision.
- At least 3 years of relevant experience in book publishing.
- Strong ability to build and sustain trusted relationships, particularly with authors, navigating creative and practical dynamics with empathy, encouragement, and care.
- Genuine interest in supporting authors and helping their books reach their full potential.
- Strong project management expertise, with the ability to manage multiple book projects, timelines, and stakeholders simultaneously.
- Solid understanding of the publishing lifecycle, including manuscript development, editorial, production, and release.
- Experience managing or coordinating multiple formats and derivatives, such as print, eBook, audiobook, and/or translations, is desirable.
- Highly collaborative approach to work, sharing knowledge, tools, and best practices effectively across teams.
- Experience using Microsoft Office and project management tools (e.g. Microsoft Planner, Miro, AirTable) or equivalent systems.
- Experience using Salesforce or other information management systems is a plus.
- Creative, open-minded, and solution-oriented, with a calm and adaptable approach to change.
- Reliable, proactive, and comfortable working independently while staying closely connected to the wider team.
- Ability to thrive in a fluid, growing, start-up-style environment.
BENEFITS OF THE ROLE
- A competitive salary (commensurate with skills and experience)
- Generous company pension (10% non-contributory)
- Hybrid working
- Medical insurance, life insurance, 25 days holiday
- Cycle to work, season ticket loan and eyecare schemes
LOCATION
LightEn is currently hybrid, with onsite working as required. Currently this is likely to be around 2 days per week (where the specific days are not set and will change/may increase according to LightEn’s needs).
HOW TO APPLY
At LightEn, how we do our work is as important as what we do. We are asking all candidates to submit a resume and respond to the questions in this application form: https://shorturl.at/hHj8g
We will be accepting applications over the next 2-weeks and reviewing on a rolling basis.
The client requests no contact from agencies or media sales.
Floating Support Worker
This is an opportunity for someone compassionate and driven to make a real impact, supported by training and reflective practice.
Location: West London Floating
Salary: £27,636 per annum
Closing Date: 16 March, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
This role focuses on helping adults with recent history of rough sleeping, covering 7 West London Boroughs”. You’ll form strong, trusting relationships; provide practical guidance around housing, benefits, health and meaningful activities; and work flexibly with other agencies to keep people engaged and moving forward. Using a strengths‑based approach and the principles of Acceptance and Commitment Therapy, you’ll help clients increase confidence, resilience and independence while ensuring support is personalised and accessible.
As Floating Support Worker at our service in West London, you’ll collaborate closely with housing, health, substance‑use and community partners to deliver coordinated, high‑quality support, advocating for clients and challenging barriers when needed. Accuracy in record‑keeping, safeguarding awareness, and the ability to problem‑solve in fast‑paced community settings are essential. This role suits someone solutions‑driven, compassionate and confident working independently—including occasionally during unsocial hours—while staying grounded in dignity, inclusion and client‑led practice.
In this role, you will:
• Provide trauma‑informed, person‑centred support to adults with complex needs in supported accommodation.
• Build trust and engage flexibly to help clients sustain tenancies and prevent repeat homelessness.
• Support clients with housing, health, finances, benefits and meaningful activities.
• Use ACT‑based approaches to build resilience, confidence and psychological flexibility.
• Work closely with multi‑agency partners for coordinated support.
• Advocate for clients and challenge barriers within local services and systems.
• Accompany clients to appointments and maintain accurate, timely records on In‑Form.
• Uphold safeguarding, professional boundaries and safe lone‑working practices.
About You
You’ll bring the ability to engage quickly with adults facing homelessness, mental ill health or substance use, using clear communication, focused support planning, strong risk‑assessment skills and accurate digital record‑keeping to help people sustain tenancies and access the services they need. Working confidently with accommodation providers and multi‑agency partners, you’ll adapt your approach to each person, applying trauma‑informed, strengths‑based practice with resilience, professionalism and strong safeguarding awareness. We’re looking for evidence of supporting people with complex needs (including lived experience), understanding tenancy risk, practising safe lone‑working and demonstrating inclusive, solutions‑focused behaviour in community‑based settings.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Salary: £65,000 – 72,000
Contract: Full time, permanent
Working pattern: Flexible UK Location (option for remote working)
MLC Partners are proud to be supporting Health Data Research UK (HDR UK) to recruit a Finance Manager to join their Finance and Funding team.
HDR UK is the national institute for health data science. Their work brings together expertise across academia, healthcare and research to unlock the power of health data and deliver insights that improve the prevention, diagnosis and treatment of disease across the UK.
Reporting to the Associate Director of Finance, the Finance Manager will play a key role in supporting the organisation’s financial accounting and operational finance activities, while helping to strengthen processes, systems and controls as the organisation continues to evolve.
Noting that the successful candidate will be joining during audit period, however the transition will be carefully structured to ensure continuity and be led by the Associate Director of Finance.
Main responsibilities will include:
- Preparation of monthly and quarterly management accounts and supporting month-end processes
- Supporting the preparation of year-end accounts and liaising with external auditors
- Overseeing transactional finance processes and ensuring robust financial controls are in place
- Supporting the continued development of financial systems, reporting tools and automation
- Working with stakeholders across the organisation to improve financial processes and reporting
The successful candidate will be:
- A fully qualified accountant (ACA / ACCA or equivalent)
- Experienced in producing annual accounts and monthly reporting
- Proven knowledge of Charity SORP
- Working knowledge of VAT
- Comfortable operating in a changing environment and improving processes
- Confident working with senior stakeholders and managing competing priorities
This role offers the opportunity to join an organisation delivering nationally significant health data research, with flexible UK-based working and occasional travel to London.
Applications close 26th March. For more information, please get in touch with Annabelle at MLC Partners.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Bournemouth, Poole and Weymouth. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 18 hours per week covering Bournemouth Crown Court, Poole Magistrates Court, Weymouth Magistrates Court and Dorset Remote Live Link Site (in Bournemouth).
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


