Time to change jobs in Poringland, norfolk

About The Role
There are moments when marketing is not just about campaigns, but about helping shape the future.
Every gift in a Will tells a story of hope, a decision to make a lasting difference in the lives of people affected by dementia. The people behind those gifts are what turns that hope into real progress – funding care, research, and support that continues long into the future.
Bringing in over a third of the charity’s income and winning Legacy Team of the Year at the Legacy Giving Awards 2026, we are building on strong momentum and ambitious goals.
We are now looking for a Legacy Marketing Executive to join us in a permanent, home-based role. You will work across multiple channels and projects, helping to grow awareness and inspire more people to consider leaving a gift in their Will.
You will be part of a friendly, collaborative team within a wider Income and Engagement directorate, all united by a shared mission to help change the future of dementia. 
What you’ll do
You’ll lead on planning and delivering legacy marketing campaigns from start to finish. You’ll make sure campaigns are clear, well targeted, and reach the right people.
You’ll work with teams across the organisation and with external partners to keep everything running smoothly.
You’ll also review results and use what you learn to improve future campaigns.

- Deliver campaigns across different channels, including creative development, targeting, and planning
- Work with agencies, suppliers, and internal teams
- Track campaign performance and review results against KPIs like ROI and response rates
- Use data and insight to improve future campaigns
- Contribute ideas to legacy strategy and planning
- Work with Regional Legacy Giving and Case teams to support a joined-up supporter experience
- Follow all relevant rules, regulations, and brand guidelines

About you
We’re open to different backgrounds and paths into this role. You might already work in direct marketing, legacy, individual giving, or another area of the charity sector. Or you might be bringing transferable skills from a different marketing role and looking to move into this space.
What matters most is how you work, your curiosity, and your interest in using marketing to make a difference.
We’d like to hear from you if you can show:

- Delivery of direct marketing campaigns across offline and digital channels
- Work in legacy, individual giving, direct marketing, or another marketing environment in a charity setting
- Understanding of fundraising and supporter journeys, with an interest in legacy giving
- A team-focused approach and willingness to support others
- Use of data or testing to improve campaign results

Above all, you want your work to have purpose and help people make a lasting difference.
Interviews are provisionally scheduled to take place on the 21st and 22nd July via MS Teams.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Member Relationship Manager

Location: Home or hybrid option

Hours: 4 or 5 days a week

Salary: £36,791 (full time equivalent)

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

Closing Date: 28th June 2026

Interview Date: 7th July

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

1.    Lead the active recruitment of new members with a particular focus on decision-makers and leaders.

2.    Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.

3.    Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.

4.    Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.

5.    Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.

6.    Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.

7.    Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.

8.    Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.

9.    Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement. 

10.    Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.

11.    Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences. 

Specific Responsibilities

1. Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
2. Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
3. Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
4. Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
5. Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
6. Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
7. Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
8. With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved. 

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

• Sales and marketing experience with good relationship/account management experience.

• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).

• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement. 

• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.

• Experience of line managing a team of staff and volunteers as well as working with external agencies.

• Comfortable working to targets and being accountable for outcomes.

C) Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.

• Ability to communicate professionally and effectively at all levels of an organisation.

• Motivated to continually improve on past success and to challenge the status quo.

• Excellent interpersonal skills, including the ability to engage an audience.

• Self-motivated, resilient and outward-looking

• Ability to build strong, professional relationships with contacts of the charity. 

• Ability to work as a team member with colleagues and across departments.

• Good IT skills (MS Office applications as a minimum) with analytical capability.

• An ability to travel independently; both regionally and nationally as required.

• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice. 

• Willingness to promote and participate in relevant training and CPD. 
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

About the role

The Trusts & Statutory Fundraising Manager will play a key role in delivering Sands’ ambitious income growth plans and strengthening long-term philanthropic partnerships that support Sands’ work to save babies’ lives and support bereaved families. 

Reporting to the Senior Philanthropy Manager and sitting within the Partnerships & Philanthropy Team, the role will lead the development and growth of a strategic portfolio of trusts, foundations and statutory funders, securing significant multi-year income and building long-term relationships with supporters and partners. 

This is an exciting opportunity for an experienced and relationship-driven fundraiser to help shape and grow a high-potential area of fundraising at Sands. The postholder will work closely with senior colleagues across research, training, bereavement support and engagement teams to develop compelling funding propositions aligned to Sands’ strategic priorities. 

The role combines strategic planning, relationship management and high-quality bid writing, alongside leadership of the trusts pipeline, stewardship activity, cross-team collaboration and line management of a Trusts Fundraiser. 

The successful candidate will be a strong communicator and strategic thinker with experience securing five and six-figure grants, developing funder relationships and translating complex programmes into compelling, impact-led cases for support. 

Includes line management of one Trusts Fundraiser. 

Main Responsibilities

The overall aims of this role are to: 

• lead and grow Sands’ trusts, foundations and statutory fundraising programme, securing significant multi-year income in support of Sands’ strategic priorities

• build and manage a sustainable pipeline of trust, foundation and statutory prospects, developing long-term relationships and identifying opportunities for growth

• lead the development of Sands' corporate grant and corporate foundation fundraising programme, bringing experience of securing corporate grant funding to establish an expanded area of income growth

• develop compelling, evidence-led funding propositions that translate Sands’ work into clear, engaging and donor-focused cases for support

• collaborate closely with colleagues across Research, Bereavement Support, Training, Communications and Engagement teams to shape strategic funding opportunities

• strengthen organisational understanding of trusts and statutory fundraising, bringing insight, innovation and strategic thinking to funding approaches

• provide supportive line management and development to the Trusts Fundraiser, fostering strong performance and collaboration

• ensure excellent stewardship, compliance, reporting and grant management across all trusts and statutory activity

• contribute to a culture of ambitious, relationship-led and insight-driven fundraising across Partnerships & Philanthropy

Key Responsibilities 

Strategic Management & Income Growth 

• Develop and deliver Sands’ trusts and statutory fundraising strategy, aligned to organisational priorities and long-term income growth ambitions.

• Manage and grow a strategic portfolio of charitable trusts, foundations, lottery and statutory funders, securing five- and six-figure grants and multi-year partnerships.

• Lead trust-funded matched giving appeals (including Big Give), coordinating cross-organisational campaign activity across Philanthropy & Partnerships and Individual Giving teams, while collaborating with Engagement & Communications to develop compelling campaign assets and drive income growth. 

• Lead pipeline development and prospecting activity, identifying new funding opportunities and prioritising prospects with the highest strategic potential.

• Work collaboratively across the organisation to shape compelling propositions and articulate clear, evidence-led cases for support.

• Develop thematic and strategic funding propositions aligned to Sands’ work across research, training, bereavement support, inequalities and systems-change activity.

• Contribute insight and sector knowledge to strengthen organisational understanding of trusts and statutory fundraising opportunities and trends.

• Support the diversification of income through innovative approaches to partnership development, restricted and unrestricted funding, and strategic engagement opportunities.

Trusts, Foundations & Statutory Fundraising 

• Lead the development of high-quality funding applications, proposals, bids and reports for charitable trusts, foundations and statutory bodies.

• Build and maintain strong relationships with existing and prospective funders, ensuring excellent stewardship and long-term engagement.

• Develop tailored cultivation and stewardship plans that strengthen funder relationships and maximise opportunities for renewal and multi-year support, including leading and contributing to cross-charity stewardship initiatives and engagement campaigns involving trust funders, such as donor thankathons, impact events and bespoke recognition activities. 

• Work with internal stakeholders to identify fundable projects and package work into compelling donor-focused narratives and propositions 

• Manage the trusts and statutory funding pipeline, ensuring accurate forecasting, reporting and tracking of opportunities and deadlines.

• Maintain oversight of trust or statutory restricted funding, ensuring compliance with grant conditions and timely reporting on impact and outcomes.

• Represent Sands confidently in meetings, presentations and funder discussions, acting as an ambassador for the organisation and its work. 

Team Management 

• Line manage the Trusts Fundraiser, providing coaching, support, professional development and clear strategic direction.

• Foster a collaborative, supportive and high-performing team culture.

• Conduct regular line management responsibilities including 121s, supervision and performance check-ins, and contribute to annual appraisal and development processes.

• Support knowledge sharing and continuous improvement across the Partnerships & Philanthropy team.

Governance, Insight & Performance 

• Lead forecasting, budgeting and KPI management for trusts and statutory income streams.

• Use CRM systems, fundraising data and prospect research to support strategic decision-making, pipeline management and stewardship planning.

• Ensure compliance with fundraising regulation, GDPR, grant conditions and ethical fundraising standards.

• Develop and maintain robust systems and processes to support efficient grant management, reporting and donor stewardship.

• Monitor sector trends, funding opportunities and emerging areas of interest relevant to Sands’ strategic priorities.

General 

• To undertake other duties as required by the Senior Philanthropy Manager and Head of Partnerships & Philanthropy

• To work flexibly and proactively with other members of the team.

• To maintain confidentiality over personal information relating to staff.

• Abide by all Sands Policies and Procedures.

• Undertake all mandatory training as required.

• Participate in annual appraisal and personal development review.

• The post holder must familiarise themselves with matters relating to Health & Safety Management, as affecting themselves, their department and the organisation as a whole.

• Promote the Sands vision and values at all times. 

Personal Specification: Skills & Experience

Fundraising Expertise 

• Proven track record of securing five- and six-figure grants from charitable trusts, foundations and statutory funders.

• Strong experience developing and managing sustainable fundraising pipelines and securing multi-year funding partnerships.

• Experience identifying corporate foundation prospects and securing funding from corporate foundations. 

• Experience developing compelling, evidence-led and donor-focused cases for support.

• Experience of developing funding applications involving multiple stakeholders and complex programme areas.

• Strong understanding of trusts and statutory fundraising landscapes, trends and opportunities.

Strategic & Relationship Skills 

• Excellent relationship-builder, confident engaging with funders, senior stakeholders, clinicians, researchers and external partners.

• Strong written and verbal communication skills, with the ability to translate complex information into compelling and accessible narratives.

• Strategic thinker with strong judgement, able to identify opportunities and balance long-term relationship building with day-to-day delivery.

• Ability to work collaboratively across teams and influence stakeholders to support fundraising priorities and opportunities.

Management & Operational Capability 

• Experience managing, mentoring or supporting colleagues to achieve strong performance and professional development.

• Strong planning, forecasting, organisational and project management skills.

• Experience using CRM systems and fundraising data to support pipeline management and decision-making.

• Ability to work independently, manage competing priorities and perform effectively within a fast-paced environment.

Personal Specification: Core Competencies 

• Builds collaborative and credible relationships internally and externally, acting with professionalism and integrity.

• Communicates clearly and persuasively, adapting style for different audiences and translating complex information into compelling narratives.

• Demonstrates strategic thinking and sound judgement, balancing ambition with practicality and delivery.

• Uses insight, evidence and data to inform planning, prioritisation and fundraising approaches.

• Demonstrates resilience, adaptability and a solutions-focused mindset when managing competing priorities or challenges.

• Works collaboratively across teams to strengthen organisational impact and supporter experience.

• Demonstrates a commitment to inclusive and equitable fundraising practices aligned to Sands’ values and strategic priorities.