Jobs

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.

Other:
•Attend and participate with External Supervision sessions.

Working alongside other Farm staff, the Programme Manager will be responsible for the oversight of our community activities and events and coordinating our volunteering offer. You will be the go-to person for operational matters, ensuring our core activities and functions meet our strategic objectives, match our values, and are delivered to a high standard.  You will be a member of our leadership group, and will contribute to day to day running of the Farm.  If you are looking for a management role that allows hands on engagement with animals and children and young people - this could be the role for you!

This is a new capacity-building role, created in response to the scale of the Trust’s future repair programme and the need to diversify and grow income streams.
We are looking for an experienced and proactive fundraiser who can work strategically and independently within a small team environment. Using the Trust’s existing network of contacts and grant target list as starting points, the post holder will develop and manage a pipeline of grant applications, cultivate relationships with trusts and foundations, build corporate and philanthropic partnerships, and help position the Trust for larger strategic funding opportunities.
The role requires a self-motivated individual who can balance long-term relationship building with the discipline of meeting application deadlines and income targets. The successful candidate will work closely with the Executive Director and Trustees, embedding fundraising as a core organisational function.

Please view the full job description and find details of how to apply at: Current Vacancies | Norwich Historic Churches Trust
This post is offered on a 12-month fixed-term basis (either 1FTE or 0.8 FTE), with the intention that, subject to performance and income secured, the role will be reviewed with a view to permanency.

Independent Living Advisor (Direct Payments)
Salary: £30,000 per annum
Hours: 35 hours per week
Contract: Permanent
Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place.

AoD’s Independent Living Service

The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs.

Purpose of Post

To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment

(DP) and recruit and manage a Personal Assistant (PA).

Main Duties and Responsibilities

Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support.

1. Provide information and advice on becoming an employer and the role of the Personal Assistant.

2. Ensure that the client understands their legal obligations and responsibilities of being an employer.

3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role.

4. Advise and help to calculate the PA’s salary and on costs (full training provided).

5. Support the client through the interview process and where necessary sit in during interviews.

6. Support individuals to reference, check legal status and where necessary DBS their support worker.

7. Support individuals to set up an induction plan for their PA and enable them to identify training needs.

8. Support the client to complete payroll and insurance documentation.

9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided).

10.  Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them.

11.  Ensure that the individual has a back-up plan for emergencies.

12.  Encourage DP employers to be assertive and proactive with their Personal Assistants.

13.  Work with agencies to set up support for clients who may not wish to employ a PA directly.

Ongoing support to individuals in receipt of Direct Payments

1.Providing advice on employment issues.

2. Support individuals to solve practical problems e.g. lateness of staff, change of needs.

3. Support individuals to recruit again if necessary.

4. Assist individuals to re-look at budgets, training and job descriptions as they change over time.

5. Assist individuals to ensure that they continue to manage their Direct Payment or budget.

6. Support individuals to make informed choices.

7. Meet with the DP Support Group on a regular basis.

8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships.

9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals.

For all work:

• Work in a person-centred way.
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the Direct Payments Lead or line manager.

Special requirements

• Ability to travel within the London borough of Hammersmith and Fulham.
• Some attendance at meetings and events outside of normal office hours will be required.

Person Specification

To be considered for this role, candidates must have:

• Good standard of education.
• Experience of recruiting volunteers or staff.
• Knowledge of employment law.
• Understanding of social care and Direct Payments legislation.
• Experience/knowledge of supporting individuals to recruit and manage employees.
• Experience of working with clients with support needs.
• Experience of using a person-centred approach.
• Ability to think creatively and to come up with solutions.
• Ability to gather and assess information efficiently.
• Numeracy skills and knowledge of budgeting.
• Ability to use Word and Excel packages to a high standard.
• Ability to work under pressure, and to tight deadlines.
• A flexible approach and able to work on own initiative
• Good communication skills including interpersonal, written, presentational and spoken.
• Ability to guide in a sensitive way
• Ability to assess and match skills and personalities to individual needs and preferences.
• Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion.
• Understanding of and commitment to the aims of the organisation.
• Excellent practical understanding of the need for confidentiality.
• An understanding of equal opportunities and anti-discriminatory practice

Desirable qualities

• Experience of working with disabled people
• Lived experience of disability

Closing Date: Friday 10th July 2026
N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified.
Early applications are therefore encouraged.

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The successful candidate will be required to undertake an enhanced DBS check.

We welcome applicants from all walks of life.

As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage.

No agencies please.

Location: West London, hybrid (Wednesday and Thursday on site)
Contract: Temporary, 3 to 6 months
Hours: Full-time, 35 hours per week
Salary: £20 per hour (+ holiday) (circa £36,500 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be partnering with our client, a trade union and membership organisation, in their search for a temporary Membership Secretary. The role will support with general membership administration, be the first point of contact for any membership queries, and manage the onboarding of new members.

Responsibilities:

• Onboard new members, ensuring accuracy and compliance with processes
• Maintain and update membership records with a high level of accuracy
• Respond to member enquiries via phone and email, delivering a professional and personalised service
• Proactively encourage members to keep their details up to date
• Support initiatives to grow membership and improve retention
• Work closely with Company Councils to share updates and coordinate engagement activity
• Contribute to membership engagement campaigns and projects

Requirements:

• Recent, relevant experience in a similar role within a comparable organisation (such as trade union, membership, not-for-profit)
• Exceptional attention to detail, with confidence managing competing priorities and meeting deadlines
• Strong written and verbal communication skills, with the ability to build strong internal and external stakeholder relationships
• A proactive, collaborative, and adaptable approach

CVs will be reviewed on a rolling basis so, if you're interested in the opportunity, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

The 4 Day Week Foundation lead the UK's national campaign for a four-day working week. We are campaigning across the UK for a four-day, 32 hour working week with no loss of pay for workers.

With the four-day week now firmly on the agenda in the UK as a viable policy change to improve wellbeing and productivity, and with hundreds of companies and tens of thousands of workers already benefitting, the organisation is moving into the next phase of its four-day week rollout, building on the progress made so far.

This is an exciting full time role working four days per week (28 hours) leading one of the UK’s most prominent campaigns. You will be responsible for leading a small staff team, punching above its weight in terms of impact. You will be supported on organisational strategy by the Board of Directors.​

Core Strategic Responsibilities​

• Lead and manage the organisation’s day-to-day operations, ensuring effective delivery of agreed strategic objectives and campaigns, working closely with the Board of Directors on organisational priorities.

• Lead organisational fundraising strategy and income generation, including the development of funding opportunities and relationships with donors and partners.

• Act as the primary media spokesperson for the organisation, managing press engagement and representing the Foundation across broadcast, print and digital media.

• Represent the organisation as a spokesperson at public events, conferences, panel discussions and external engagements.

• Lead on external stakeholder engagement, building and maintaining strong relationships with partner organisations, supporters, campaign allies and other key stakeholders.

• Oversee the Foundation’s engagement with employers and the business community

Operational Management

• Line manage two – three staff

• Plan, chair, and facilitate weekly team meetings to support collaboration and organisational priorities.

• Conduct regular one-to-one meetings with staff and oversee six-monthly performance and development appraisals.

• Coordinate an Annual General Meeting (AGM), including the timely organisation of all related invitations, agendas and arrangements.

• Promote collaborative, inclusive and sustainable working practices consistent with the 4DWF’s values.​

Administrative​

• Oversee organisational finances and budgeting processes, ensuring effective financial planning and accountability.

• Responsibility for ensuring the general enquiries inbox is regularly monitored and that all enquiries are responded to promptly by the team.

• Attend quarterly Board meetings to update Directors on progress made towards delivery of strategic objectives and campaigns​

Essential Requirements:​

• Demonstrated expertise and experience in fundraising, ideally supported by a strong understanding of the UK funding landscape.

GRANTS MANAGER

Location: The Music Works Hub, Gloucester/Remote Hybrid (minimum 2 days/week in the Gloucester Hub)

Contract: Permanent Hours: Full-time, 37.5 hours, part time 0.8 considered

Report to: Head of Fundraising

Salary: £32,000–£34,500 Closing Date: Monday 29th July, 5pm, although short-listing will be on a rolling basis, and we reserve the right to close recruitment early if the right candidate is found. 

ABOUT US

The Music Works (TMW) is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, learning and life. We work with over 4,000 young people a year in schools, through open access and referral programmes at our inclusive music hubs in Gloucester, and the Forest of Dean and via our Creative Careers programmes. Our approach is youth-led, with young people involved at every stage of planning and delivery. Here is an introduction to our work: About The Music Works

THE ROLE

We’re looking for an experienced and motivated Grants Manager to join our fundraising team and support the development of our grants and trusts income, from research and writing through to reporting and funder relationships. The successful candidate will play a central role in the fundraising team, working closely with the Head of Fundraising to manage the end-to-end process of our trusts and foundations income.

Core responsibilities will include writing and submitting funding applications, managing active grants and funder communications, leading on reporting, and maintaining our funder stewardship plan. This role would suit someone with a proven track record in trust and foundation fundraising who is confident working independently, motivated by making a difference, and ready to play a key part in sustaining and growing our work.

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

Location (UK): Home-based with travel as detailed below.
Hours: Full-time, 35 hours per week, occasional weekend and evening work.
Salary: £30,635 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer on our profile page.
Contract type: Fixed term maternity cover until September 2027.
Travel: Regular travel into Manchester as well as occasional travel across North West England (e.g. Liverpool), North Wales, North East England (e.g. Newcastle), and the UK for meetings, residentials and events as needed.
Closing date: 23:59 hours, Sunday 28 June 2026

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of children, young people and their families? 

Are you experienced in creating inspiring programmes and offering life-changing one-to-one support? 

Are you committed to putting children and young people at the heart of decision-making?

About the role
We are looking for a dynamic, creative, innovative team player to join our Young People and Families Service.This role will be based in the North West, as a homeworker, but will also support service delivery across the UK.

As a Young People and Families Worker you will work with colleagues, partners, healthcare professionals, schools, volunteers, and - most importantly - young people and families to co-plan, deliver and evaluate a high quality, holistic support offer locally and nationally. 

You will help young people living with arthritis to build their confidence, make friends, and achieve their personal goals.This will be achieved by providing one-to-one support, linking young people and families to a community of peer support, and working with volunteers to co-deliver self-management activities.

You will also co-design an exciting programme of online and in-person events, youth voice opportunities, and digital content. You will act as the bridge between young people, their families and professionals - especially in healthcare settings where you will play a unique role working collaboratively with multidisciplinary team partners to meet a range of needs. You will support young people during the pivotal transition from paediatric to adult services, making sure it is a time of empowerment and growth. 

About you
If your knowledge, skills and experience include the following then we would love to hear from you:

• Experience of working with the third sector, preferably within the fields of youth/community development work and/or health and social care, with a passion for improving the lives of both children and young people as well as their families. 
• Experience of delivering interventions to people living with long term conditions, understanding the importance of self-management.
• Experience of taking a person-centered approach when providing support. 
• Experience of using a community development/youth work approach to co-design and deliver a quality service /project that is inclusive, inspiring and makes a difference.Engaging colleagues, funders, supporters and partners to make it happen. 
• Knowledge and experience of safeguarding and safe working policies and procedures.

Deputy Clinical Lead - End of Life Urgent Care Service (EOLUCS) (Band 6)

Salary: £39,060 - £47,034 Per Annum, Depending on Experience

Hours: 37.5 Hours Per Week

Permanent

Full-Time

Our client is looking for an experienced and compassionate registered nurse to join their Hospice as Deputy Clinical Lead within their End of Life Urgent Care Service. This is an exciting opportunity to support the delivery of responsive, high-quality end of life care in the community, helping patients remain in their preferred place of care and avoid unnecessary hospital admission.

ABOUT THE ROLE

• Support the Clinical Lead in the operational management and day-to-day delivery of the EOLUCS team.
• Provide clinical leadership, specialist assessment and decision-making for patients receiving end of life care in the community.
• Help coordinate workloads, support team development and contribute to service improvement.
• Work closely with internal teams and external health and social care partners to deliver coordinated, patient-centred care.
• Deputise for the Clinical Lead when required.

WHAT OUR CLIENT IS LOOKING FOR

• Registered Adult Nurse with current NMC registration.
• Experience of clinical leadership, team coordination and supporting staff development.
• Strong assessment, communication and partnership-working skills.
• A commitment to delivering high-quality, compassionate end of life care.
• Experience in palliative and end of life care, community care, or complex care coordination would be advantageous.

WORKING PATTERN

This is a full-time post of 37.5 hours per week, with working pattern options including 5 days per week or compressed hours across 4 days. The role is primarily based at the Hospice with community visits as required.

If you are a motivated and compassionate nurse leader who is passionate about improving end of life care, they would love to hear from you. Join them in making a real difference to patients and families across their community.

Our client is an equal opportunities employer

They welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. They assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, they guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.

Unfortunately our client isn't able to sponsor individuals to work in the United Kingdom.

Closing Date: 23:59 Sunday 28 June 2026
1st Interview Date: Wednesday 8 July 2026
2nd Interview Date: To Be Arranged

They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are looking for a Temporary Policy Advice and Support Officer to provide support to the committees, line managers and senior policy advisers for high profile member body. You will need extensive experience working with and supporting committees with drafting agendas, briefings, and minute taking.

Hybrid role , min 1 day in the London Office

The Role
Support line managers and senior policy advisers within the team, by undertaking research, analysis and draft written reports on policy issues specific to committee, as required
Contribute to the development of guidance and other materials to support members to comply with policy, regulations, legislation etc, as required
Produce drafts of committee updates
Contribute to the development of committee newsletters or other communications with members
Provide support to smooth running of committees within area of responsibility (including arranging meetings, collating/despatching agenda and papers, attending meetings, developing draft minutes for review, recording and following up completion to report back to committee) as required
Contribute to the development and delivery of the directorates business plan, performance indicators and risk management plan

The Candidate
Ability to grasp new policy concepts quickly to undertake research and analysis of policy issues
Ability to draft minutes, policy reports and briefings for review by line manager and/or relevant committee lead
Ability to provide support to ensure smooth running of committees
Ability to work flexibly, picking up new areas of work and responding to areas of need in a positive manner
Quick thinker ability to respond decisively to issues on the day of committee meetings (eg. IT failure, catering issues etc)
Experience of providing project support
Understanding of the associations dual roles as trade union and professional body
Personal resilience occasionally comes into contact with challenging member

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Job Title: Door to Door Regional Manager (Direct Dialogue, London)

Location: Shelter Head Office, 88 Old Street, London, EC1V 9HU

Contract type: Permanent

Salary: £35,581.75 (plus £5,023.71 of London Weighting)

Hours:  35 per week (pro-rata if part time) 

Closing Date: Weds 24th June at 11:30pm

Are you an experienced fundraising leader with a strong track record in direct dialogue and people management? Then join Shelter as a Door to Door Regional Manager (Direct Dialogue, London) and play a key role in growing our London region, leading high-performing teams and helping us deliver quality fundraising that powers our fight for home.

This is an exciting opportunity to combine leadership, performance management and supporter-focused fundraising in a role that directly supports Shelter’s mission to defend the right to a safe home. 

About the role 

This role sits within Shelter’s in-house Direct Dialogue team, which operates face-to-face and door-to-door fundraising teams across London, Manchester and Scotland. As Door-to-Door Regional Manager, you’ll help drive the ongoing growth and performance of the London region while ensuring high standards in fundraising practice, compliance and people management. 

You’ll be responsible for recruiting, training and developing fundraising staff, managing regional performance against financial and non-financial targets, and ensuring strong reporting, planning and risk management.

You’ll also work closely with internal stakeholders and external partners to secure quality sites, maintain effective operations and support long-term regional success. 

This is a fantastic opportunity for a motivated manager who enjoys leading from the front, building capable teams and using insight, coaching and operational discipline to deliver results. You’ll have the chance to shape regional performance, support individual development and contribute to a fundraising programme that brings in most of Shelter’s new regular giving supporters. 

About you 

You’ll bring experience of managing Direct Dialogue teams, along with a proven ability to deliver against income targets and lead people effectively. You’ll be confident setting standards, improving performance and creating an environment where individuals can develop and succeed. 

You’ll also be a persuasive and collaborative communicator who can build strong relationships with colleagues, agencies and external partners. With a proactive mindset and a genuine commitment to excellent supporter care, you’ll be comfortable challenging the status quo, making sound decisions and balancing operational detail with wider strategic goals. 

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a broad range of benefits, including 30 days’ annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans. Employees also have access to flexible working, salary sacrifice schemes and an employee assistance programme. 

About the team 

The in-house Direct Dialogue team was established in 2004 and currently operates face-to-face and door-to-door teams across London, Manchester and Scotland. The team focuses on delivering high-quality new supporters, and direct dialogue fundraising generates around 85% of Shelter’s new regular giving supporters. 

You’ll join a committed and supportive team that cares deeply about quality, development and impact. It’s a great opportunity to lead talented fundraisers, work cross-functionally with colleagues across operations, training, insight and data, and help strengthen one of Shelter’s most important fundraising channels. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work, education history and a supporting statement. Please provide specific examples of how you meet the criteria in the ‘About you’ section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: 

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement or work and education history won’t be considered. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

About CIBSE

CIBSE (the Chartered Institution of Building Services Engineers) is the professional body that exists to advance and promote the art, science and practice of building services engineering, to invest in education and research, and to support our community of built environment professionals in their pursuit of excellence. We support building services engineers throughout their careers by setting standards, accrediting education and influencing industry and policy.

Working at CIBSE means being part of a collaborative organisation with a clear social purpose, where your work contributes to positive, real-world impact in a growing and evolving sector.

About The Role

At CIBSE, we offer a collaborative and purpose-driven environment where your work contributes to a growing global professional community. As Membership Development Executive, you’ll play a key supporting role in driving membership growth by engaging with individuals and organisations and helping them navigate their journey into membership.

Working closely with the Senior Membership Development Manager, you’ll support the delivery of membership initiatives, manage enquiries, and build strong relationships with prospective members and partner organisations.

This role is ideal for someone who enjoys working with people, is highly organised, and wants to develop their skills in stakeholder engagement and membership growth, with the opportunity to take on more responsibility over time.

What you will do

Key Responsibilities Membership Development and Stakeholder Engagement

• Support the delivery of CIBSE’s B2B membership growth activities, contributing to overall membership targets.
• Assist with the onboarding and support of new B2B member organisations and their employees.
• Carry out qualification checks and help map appropriate routes to membership.
• Prepare quotations and support administrative aspects of membership onboarding.
• Work closely with the Senior Membership Development Manager to support relationships with key companies.
• Assist in coordinating meetings and maintaining ongoing engagement with organisational partners.
• Provide support to international Membership Development Leads to ensure a consistent approach across regions.

Member Engagement

• Act as a point of contact for membership enquiries via phone and email.
• Provide clear, accurate guidance on membership options and professional registration.
• Proactively follow up on enquiries and support individuals through the application process.
• Build and maintain positive relationships with prospective and existing members.

Operational & CRM Management

• Maintain accurate records in Salesforce CRM, including member data, reporting and activity tracking.
• Support bulk uploads, invoicing and general data management tasks.
• Ensure all interactions and progress are recorded and up to date.

Wider Responsibilities

• Respond to general membership and professional registration phone enquiries as part of the team rota.
• Help coordinate the annual awards and bursary programme, working with internal teams and external stakeholders.
• Collaborate with colleagues across the wider Membership and Marketing departments.
• Provide support across the department and contribute to wider Strategic Projects work.
• Represent CIBSE at ad hoc events, conferences and exhibitions.

Interactions

Internal

Work in a team which provides support for the Institution’s membership growth and development and liaise with the Membership and Registration, Networks and Engagement and Marketing teams as appropriate.

External 

Provide advice and information to both individuals and Engineering/Construction companies to promote membership growth and retention with a particular focus on membership development.

The above is not an exhaustive list of duties and you will be expected to perform other related tasks to meet the overall business objectives of the Institution.

What You Will Need To Be Successful Skills, Knowledge & Experience Essential

• Strong communication skills, both written and verbal.
• Experience in a customer-facing or membership-based environment.
• Ability to build relationships and provide a high level of service.
• Highly organised with good attention to detail.
• Self-motivated with the ability to take initiative.
• Comfortable managing multiple tasks and priorities.

Desirable

• Experience working in a professional membership organisation.
• Familiarity with CRM systems (e.g. Salesforce).
• Exposure to B2B environments or stakeholder coordination.
• Degree-level education.

What CIBSE Offers You

• A supportive and friendly working environment.
• Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays.
• Contributory Pension Scheme.
• Family Friendly Leave.
• Three paid volunteering days per year.
• Annual Travel Season Ticket Loan.
• Cycle to Work Scheme.
• Life Assurance.
• Private Medical Insurance.
• Cash Plan – cash back for routine healthcare treatments.
• Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
• Shopping portal, rewards programme, and gym discounts.
• Referral Scheme.
• Hybrid Working where people are ‘in the office more days than they are not’.
• The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world.

Closing Date

The deadline for all applications is Friday 10 July 2026.

The Pay For This Role Is up to £35,000 per year (Farringdon)

We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity.

The Institution is an equal opportunities employer. The post-holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.

Living Wage Places

The Living Wage Places scheme is pioneering a collaborative, place-based approach to tackling in-work poverty. Local action groups made up of public and private sector Living Wage Employers, work together with charities, unions and civil society on a three-year action plan to tackle local in-work poverty and grow the number of employers committed to the Living Wage, Living Hours and Living Pensions.

Since the scheme launched in 2019, we have recognised 20 cities, boroughs and city-regions for Making Living Wage Places.

Living Wage Places taps into the power of place, recognising and developing local champions within our network and supporting them to engage and influence their community’s employers. It feeds into broader local economic plans such as community wealth building and local anchor institution work.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Main Responsibilities

The Programme Manager for Living Wage Places plays a central role in delivering and growing a pioneering, place-based approach to tackling in-work poverty. The role is responsible for managing and developing the Living Wage Places programme, supporting local action groups to deliver ambitious action plans, and embedding wider standards including Living Hours and Living Pensions. They will be the first point of contact for regional leads seeking guidance in their work/regions. Working across a broad range of internal teams and external stakeholders, the Programme Manager will build strategic partnerships, strengthen regional networks, and ensure effective monitoring, evaluation and learning across the programme. The role combines strong

project management with relationship building, strategic thinking and a commitment to increasing the scale and impact of the Living Wage movement.

Working as the Programme Manager, reporting to the Senior Programme Manager for Living Wage Places, ,

your main responsibilities will include:

Contribute to CUK and Project strategic objectives

· Support and grow the Living Wage Places project and ensure it is embedded in CUK’s overall strategy

· Collate and share good practice across teams to ensure strong collaboration and that civil society remains at the heart of Living Wage Places

· Support strategy development around local and general elections, identifying opportunities to grow the scheme and influence stakeholders

Build and manage projects and achieve work targets effectively

· Monitor, evaluate and draw out learning from across the Living Wage Places project

· Lead the development of systems for monitoring and evaluating impact and progress

· Support action groups to design and deliver Action Plans including Living Hours and Living Pensions

· Facilitate roundtables, meetings, and milestone activities

· Identify opportunities to expand Living Wage Buildings and Zones

· Deliver project milestones and reporting

· Deliver additional projects aligned to team business plan

Learning & Expertise

· Develop expertise in local economic policy including community wealth building and devolution

· Support internal teams to understand Living Wage Places principles · Build knowledge of priority sectors and apply to strategy

· Lead internal learning sessions

· Provide guidance on Living Hours and Living Pensions

· Continue personal professional development

Develop and manage external relationships

· Build and manage relationships with regional stakeholders

· Support development of new partnerships

· Represent the organisation at meetings and events

· Co-deliver the Living Wage Places network

· Develop relationships that support long-term impact

Communications

· Support development and delivery of communications strategy

· Gather and share case studies

· Maintain communications channels

· Support local action groups with communications

Develop and manage internal relationships

· Build capacity of organisers and programme staff

· Lead delivery of learning strategy

· Support collaboration across teams

Generate income and manage resources

· Support development of funding proposals

· Collate evidence for funder reporting

· Contribute to budget development

· Support sustainable growth of programme

Personal Specification

(D) Desirable, (E) Essential

Key skills and knowledge

· Excellent project management skills with the ability to manage a wide range of competing demands (E)

· Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

· Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

· Ability to take in and interpret information and present in a succinct manner (E)

· Understanding of the policy and campaign landscape around inclusive local economic strategies and devolution deals (E)

· Ability to support monitoring and evaluation reports for external funders and internal impact monitoring (E)

· Strong IT skills to include MS Office and CRM software (E)

· Understanding of database and systems management (D)

Personal qualities & values

· A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

· Able to work within a team, responding to needs and achieving results collaboratively (E)

· Commitment to equality, diversity and inclusion and the mission of the Living Wage Foundation. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider

applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.