Jobs
Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.
This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.
World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.
Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.
KEY RESPONSIBILITIES
Supporting New Business Development
- Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
- Support the development of tailored proposals, pitches and presentations for potential corporate supporters
- Help prepare outreach materials, including emails, decks, and briefing documents
- Maintain and update prospect pipelines and CRM records
- Attend meetings and events with prospective partners, taking notes and following up on actions
- Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.
Managing Existing Corporate Partnerships
- Provide day-to-day support in the management of existing corporate accounts
- Build and maintain strong working relationships with partner contacts
- Ensure partnerships are delivered in line with agreed objectives and timelines
- Support the monitoring and reporting of partnership performance and impact
- Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
- Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres
Communications & Engagement
- Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
- Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
- Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
- Lead on gathering content to form the basis of partnership communication obligations
- Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
- Support the planning and execution of partner engagement activities, campaigns, and events
- Ensure partners receive appropriate recognition and visibility in line with agreements
Sponsorship & Agreement Management
- Assist in drafting and managing sponsorship agreements and partnership contracts
- Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
- Maintain accurate records of deliverables and ensure all obligations are met
- Support the review and renewal of agreements
Administration & Reporting
- Maintain accurate records within the CRM system
- Track income, pledges, and invoices
- Support preparation of reports and presentations
- Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support
ABOUT YOU
Essential:
- Strong written and verbal communication skills
- Excellent organisational skills with attention to detail
- Ability to manage multiple tasks and deadlines
- Strong relationship-building skills
- Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
- Proactive and eager to learn
- Strong interpersonal skills
- Collaborative approach and working style, able to work effectively across teams
- Creative thinking
- Passion for the organisation’s mission
- Willingness to travel
Desirable:
- Experience of managing corporate partnerships, or comparable transferable skills
- Experience with using CRM systems for profiling and building relationships
- Understanding of charity corporate partnerships
- Business development experience
- Experience of working in a charity fundraising team
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
Job purpose:
The postholder will provide public affairs and policy support for the Association’s Advocacy and Campaigns programme as key elements in the Association’s strategic plan.
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
- Assist the organisation with developing its external voice by responding to policy developments and parliamentary opportunities, bringing together members’ views, evidence and information.
- Monitor relevant parliamentary business and produce short summaries of events where appropriate.
- Track the progress of relevant legislation, committee inquiries and consultations.
- Develop briefings and position statements setting out the Association’s views on issues relevant to membership, that support the advocacy and campaigns work and topical issues.
- Prepare briefings in advance of, and attend, where appropriate, meetings with key stakeholders and organise meetings when required.
- Assist with the developing and updating of stakeholder maps and spreadsheets.
- Assist with the development of campaigns by carrying out research and producing supporting briefings.
- Support the Head of Public Affairs and Policy with producing responses to consultations and policy developments, following up on finalised responses and taking forward related actions.
- Produce statements, latest news updates and contributions to the Association’s publications that promote the policy, advocacy and campaigns work.
- Encourage member engagement on relevant policy issues and campaigns via the Association’s website and other online and offline communication tools.
- Build strategic relationships with key stakeholders, both internal and external, to facilitate collaborative working on priority campaign areas.
- Work with the Digital Content Team to make sure the website and social media are kept up to date with current policy developments and announcements
Operational management
- To work on individual projects, reports, events and publications within the Association as directed by the Head of Public Affairs and Policy.
- Maintain and improve your own competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
- Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge and experience
Essential
Educated to degree level or equivalent (e.g. relevant professional qualifications and/or vocational training).
Excellent oral communication skills and written communications skills, with particular emphasis on attention to detail (spelling and grammar).
Experience of writing policy statements and briefings and articulating these clearly to decision-makers and stakeholders.
Ability to develop and maintain effective relationships with a wide range of people including staff, Board, Council, members, stakeholders from other organisations.
Strong time management skills including an ability to manage competing requests and an ability to prioritise.
Well-developed IT skills, including the Microsoft Office suite of products.
Demonstrable experience in parliamentary affairs and an excellent knowledge of the UK political landscape.
Desirable
An understanding of current policy issues affecting the health sector.
Experience of working in a membership organisation.
Experience of working in a political environment.
Strategic thinking and interest in contributing to innovation and change.
Experience of engaging with political monitoring organisations and database management.
Digital copywriting skills and experience of writing for web or social media, and content management systems.
Applications close on 31 July and interviews will take place on 11 August.
We represent the life-changing, life-saving profession of anaesthesia – by supporting, informing and inspiring a worldwide community of over 10,000



As a Senior Employment Advisor (Youth Employment Lead), you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centered employment support to residents facing a range of complex barriers to work. You will take a lead role within our youth employment provision, working alongside colleagues across the service to ensure strong outcomes for all beneficiaries and will also deliver across all our funded provision which may vary over time but will always target those with significant barriers to employment.
Reporting to the Employability & Progression Manager, you will manage and support a varied caseload into employment by providing high-quality information and guidance. You will conduct in-depth initial assessments to produce SMART and tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. It is essential that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver holistic, person-centered support spanning one-to-one guidance, CV and interview preparation, and the planning and delivery of group workshops and employment preparation sessions. You will have a strong understanding of the local and London employer landscape and will contribute to ensuring we consistently meet the performance targets and KPIs that underpin our funded programmes.
You will have at least 3 years’ experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice, working to set targets, and will be equipped with strong influencing and interpersonal skills. You will also be responsible for producing and submitting weekly/monthly caseload reports and maintaining accurate, up-to-date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
As an Employment Advisor, you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centred employment support to residents facing a range of barriers to work. You will work across the employment programmes within the service, supporting a varied caseload of residents to secure and progress in employment.
Reporting to the Employability & Progression Manager, you will manage and support a caseload into employment by providing high-quality information and guidance. You will conduct initial assessments to produce tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. You will be able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver person-centred support spanning one-to-one guidance, CV and interview preparation, and contribute to the planning and delivery of group workshops and employment preparation sessions. You will develop a working knowledge of the local employer landscape, and will contribute to ensuring the service meets the performance targets and KPIs that underpin our funded programmes.
You will have at least 1 year’s experience working in a similar post supporting individuals facing barriers back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will also be responsible for maintaining accurate, up-to-date beneficiary records on our internal systems and contributing to weekly/monthly caseload reporting.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountable to: Head of Fundraising and Communications
Responsible for: No line management responsibility
Hours: 37.5 hours per week (with some evening and weekend hours)
Contract type: Permanent
Salary: £34,500 a year
Location: Baca office, Loughborough. With local community travel expected in Leicestershire and Cambridgeshire, Occasional travel across England as required.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for a passionate and proactive Partnerships and Engagement Manager to join our Fundraising and Communications team. This is a key role focused on building meaningful partnerships that increase awareness, engagement, and income to support unaccompanied asylum-seeking young people. You will act as an ambassador for Baca, working with businesses, community groups, universities, schools, and faith organisations to grow a diverse and committed supporter base.
Key Responsibilities
- Deliver Baca’s community fundraising and engagement strategy
- Develop and manage partnerships that generate income and awareness
- Build and steward long-term supporter relationships
- Represent Baca at events, presentations, and external engagements
- Produce engaging content (stories, presentations and digital communications)
- Work collaboratively across teams to maximise impact
- Maintain accurate CRM records and reporting
- Ensure compliance with safeguarding, fundraising regulations, and data protection
About You
You will be an excellent communicator who is confident building relationships and engaging a wide range of stakeholders.
You will have:
- Experience in fundraising, partnerships, or stakeholder engagement
- Strong interpersonal and influencing skills
- Confidence speaking publicly and representing an organisation
- Excellent organisational and planning skills
- A collaborative, team-oriented approach
- A strong commitment to safeguarding and ethical practice
- Cultural awareness and sensitivity
Desirable:
- Experience within the charity or social impact sector
- Additional language skills
What We Offer
- The chance to make a meaningful difference
- A supportive, values-driven team
- 33 days’ holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people and have the skills to build meaningful partnerships, we would love to hear from you.
Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Supporting exceptional experiences for our valued supporters.
Senior Donor Relations Executive
£30,000 - £35,000 plus
Reports to: Donor Relations Specialist
Grade: P2
Directorate: Strategy & Philanthropy
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 28 June 2026, 23:55
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 1 stage consisting of role based competency questions
Interview date: From 2 July 2026
At Cancer Research UK, we exist to beat cancer.
At Cancer Research UK, we're united by one ambition: to beat cancer, sooner. Our lifesaving research is only possible thanks to the generosity of our supporters-and this role is central to ensuring they feel inspired, valued and connected to the impact they make.
As a Senior Donor Relations Executive, you'll play a pivotal role in delivering exceptional experiences for our high-value supporters, helping to power our £400m campaign, More Research, Less Cancer. Working closely with fundraisers and partners across CRUK and the Francis Crick Institute, you'll help bring donor journeys to life-turning support into lasting impact.
You'll be joining a collaborative, passionate team that champions creativity, excellence and meaningful supporter engagement.
What you'll be doing
- Act as a trusted operational partner to frontline fundraisers, coordinating seamless cultivation and stewardship activity
- Deliver high-quality donor experiences, from briefings and proposals to meetings, events and stewardship milestones
- Lead on the preparation of gift agreements and pledge confirmations, ensuring accuracy and a great donor experience
- Project manage key materials, including proposals, impact reports and recognition initiatives
- Coordinate donor engagement opportunities, including meetings, lab tours and interactions with researchers and leadership
- Support fundraising strategy through CRM reporting, pipeline tracking and campaign delivery
- Build strong relationships across CRUK, the Crick and wider teams to deliver joined-up, donor-centric experiences
- Provide guidance to colleagues and contribute to continuous improvement across the team
What we're looking for
- A brilliant communicator with strong stakeholder management skills
- Highly organised, with the ability to manage multiple priorities and deliver to tight deadlines
- A confident project manager who can coordinate activity across multiple teams
- Excellent writing skills, with a keen eye for detail
- A donor-first mindset and strong customer service approach
- Comfortable using databases and Microsoft Office tools
- A proactive, problem-solving attitude with a "can do" approach
- Experience in fundraising or a strong interest in philanthropy and major gifts
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Internal Eligibility criteria
Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview.
All internal candidates applying for a secondment, must have:
- completed their getting started period
- discussed their intention to apply and gained approval to apply with their line manager
- been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)
If you do not confirm that you meet these requirements, we will not be able to progress your application.
Additional information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Accountable to: Service Manager
Responsible for: None
Location: Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered.
Hours: 37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)
Salary: £30,000 a year
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge.
In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive.
Key Responsibilities
-
Coordinate opportunities that support young people’s independence, wellbeing, and life skills
-
Enable access to education, employment, volunteering, and community activities
-
Build partnerships with employers, charities, and local organisations
-
Support youth voice, participation, and co-production across services
-
Develop and engage an active alumni network
-
Deliver safe, inclusive programmes and activities
-
Monitor outcomes and continuously improve services
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Maintain accurate records and uphold safeguarding standards
About You
-
Experience in youth work, community development, or a related field
-
Strong communication and relationship-building skills
-
Ability to coordinate multiple programmes and partnerships effectively
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A compassionate and professional approach when working with vulnerable young people
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A strong commitment to safeguarding and promoting wellbeing
Desirable:
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Experience working with asylum seekers or vulnerable groups
-
Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery)
-
Additional language skills
-
Experience in partnership development or programme delivery
Additional Information
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Occasional evening and weekend work required
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Participation in an on-call rota
-
Travel between service locations
What We Offer
-
The chance to make a meaningful difference
-
A supportive, values-driven team
-
33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Surrey Domestic Abuse Partnership is recruiting two posts – one in the East of Surrey (based in Redhill) and one in the West (based in either Guildford or Woking). Please indicate on your application which location you are applying for.
Surrey Domestic Abuse Partnership has been funded by the National Lottery fund to create a network of survivor voice and influence in the new local government structures that are being developed for Surrey. We are looking for two proactive, organised and relationship-focused Lived Experience Coordinators to make a success of this nationally important pilot project. You will lead the coordination, training and support for volunteer domestic abuse survivors who want to represent the voice and needs of domestic abuse survivors in Surrey’s new structures. Surrey Domestic Abuse Partnership is a group of independant charities working together to support survivors of domestic abuse across the county.
This job will suit you if you:
- Are passionate about the change that domestic abuse survivors can bring to communities
- Are a highly motivated organised coordinator
- Have a high level of attention to detail
- Have strong IT and communication skills
- Can identify and proactively overcome barriers to participatiion
This post is restricted to female applicants in accordance with Schedule 9 (part 1) of the Equality Act 2010
Please apply with a CV and covering letter stating:
- which location you are applying for and,
- relevant expertise and skills you bring to the role.
Closing date - 1st July 2026 Interview dates - 9th/10th July 2026
Please indicate on your application which location you are applying for - West Surrey (Guildford or Woking) or East Surrey (Redhill)
The client requests no contact from agencies or media sales.
Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.
We have an exciting opportunity to join our Debt Team!
Are you an experienced caseworker who has a strong background in the delivery of high-quality advice and a good working knowledge of debt advice?
Role purpose
- To contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
- Taking responsibility for the delivery of individual and team targets and outcomes.
- To undertake high quality Social Policy work at local, regional and national level
For a job pack contact us.
CV’s are not accepted. Previous applicants need not apply.
Closing Date: Wednesday 22nd July 2026 at 12 noon
Interview Date: Tuesday 28th July 2026
Head of HR
We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.
You will be working for a charity that transforms the lives of care-experienced young people.
Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.
Position: Head of HR
Location: Hybrid/London
Salary: £46,000 per annum pro rata
Contract: Permanent
Hours: 22.5 hours per week (3 days)
Closing Date: 20th July 2026
About the Role
The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.
By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves.
This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.
Main duties and responsibilities include:
- Lead Learning & Development and wellbeing initiatives
- Oversee Equality, Diversity and Inclusion practice
- Provide expert HR advice to managers
- Manage HR data, reporting and workforce insights
- Support reward, recognition and induction processes
- Act as main contact for external HR support
- Lead on HR policy and Health & Safety (excluding safeguarding)
About You
You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.
You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.
You will have:
- Experience of managing a HR function
- Experience of developing and implementing HR processes and initiatives
- Up-to-date knowledge of employment law and risk management
- Excellent written and verbal communication skills
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.
To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.
You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Centre & Volunteer Supervisor (Driving Licence Required)
Important Note: Only CVs accompanied with a covering letter will be considered.
Job Description
Report to: Head of Food Distribution and Volunteering
Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.
Part-time: 25 hours per week, some evening work is required
Salary: £32,000 per year (pro-rata for 25 hours per week)
Compulsory: Must have a UK manual driving licence
Specific responsibilities:
· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.
· Treat visitors to the Food Distribution Centres with the utmost respect
· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities
· Manage all volunteers on site delivering services
· Ensure effective data capture and input onto the system
· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently
· Confident in responding to telephone and email inquiries from referral agencies and visitors
· Manage system for home deliveries for visitors who have access issues
Person Specification
Essential:
· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion
· Knowledge or experience working or volunteering with support services
· Knowledge or experience of coordinating volunteers
· Ability to work in a team
· Ability to keep a calm head in stressful situations
· Organised and able to manage own workload
· Good administrative skills and attention to detail
· Excellent communication skills, in person, on the telephone and in writing
· Ability to absorb information and relay it to a diverse range of individuals
· Competency in Microsoft Office packages (Excel, Outlook, Word)
· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds
· Full UK manual driving licence and good driving experience
· Ability to be flexible in terms of working times and duties
Desirable:
· Safeguarding experience
· H&S Certified
· 1stAid Trained
· Fire Marshall Trained
· Experience of driving a Luton van
· Experience of driving an electric vehicle
The client requests no contact from agencies or media sales.
About the role
This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels.
The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.
Main duties
Digital Acquisition and Paid Advertising
- Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives.
- Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact.
- Work within agreed budgets, monitoring spend and performance and escalating issues as needed.
- Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results.
- Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events.
Supporter Journeys and Digital Engagement
- Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience.
- Identify areas for improvement within existing journeys and support the implementation of agreed changes.
- Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints.
Email Marketing and Supporter Development
- Support the planning, creation and scheduling of email campaigns and automated supporter journeys.
- Use segmentation and basic personalisation to improve relevance and engagement.
- Assist with testing subject lines, content and timing to support continuous improvement.
Insight, Analysis and Reporting
- Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time.
- Monitor and collate performance data from digital platforms, analytics tools and CRM reports.
- Produce regular performance summaries and contribute insights to inform future activity.
- Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
Collaboration and Role Development
- Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives.
- Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery.
- Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity.
- Contribute to the development of processes, templates and ways of working as the digital function grows.
- Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate.
General responsibilities
- Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage.
- To attend internal and external meetings, training events and briefings as required.
- To participate in regular supervision and annual appraisals, identifying job‑related development and training needs.
- To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To promote and uphold The Passage’s commitment to equality, diversity and inclusion.
- To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage.
- To support at in-person fundraising events, as and when required.
- Undertake any other duties that may be required which are commensurate with the role.
Experience
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
E1 Experience working in a digital marketing, digital fundraising or supporter engagement role.
E2 Experience supporting or coordinating paid digital advertising campaigns.
E3 Experience contributing to the development or improvement of digital supporter or customer journeys.
E4 Experience supporting email marketing activity, including segmentation and scheduling.
E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance.
E6 Experience working with performance data and basic analytics.
E7 Experience testing and optimising digital content, campaigns or journeys.
E8 Experience working collaboratively with colleagues across teams.
E9 Experience working in the charity or not‑for‑profit sector is desirable but not essential.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Knowledge
K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)
K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.
K3 Understanding of digital analytics and performance measurement.
K4 Understanding of how to prioritise tasks and manage competing deadlines.
K5 Understanding of inclusive and supporter‑focused communication.
K6 Understanding of how insight and testing can be used to improve digital outcomes.
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
The client requests no contact from agencies or media sales.
- Would you like to be a part of a specialist pilot programme to benefit people living with both dementia and cancer?
- Could you lead learning, engagement and research elements of a Dementia-Inclusive Cancer Support Pilot?
- Are you a skilled facilitator able to engage diverse groups with particular experience?
Be part of our new service supporting people living with cancer and dementia
People living with both cancer and dementia face significant unfairness:
- Cancer pathways are not designed for cognitive impairment
- Dementia makes it harder to understand information, attend appointments, and make decisions
- Individuals are often excluded from decisions and disengage from care
- Carers face high stress navigating fragmented systems with little tailored support
Our solution: A community-led, learning-based pilot that combines personalised support with system improvement.
The postholder will establish and facilitate a Participatory Learning Group involving people with lived experience, carers and professionals, ensuring that learning from the project informs service development, system improvement and future practice.
The role will gather, analyse and communicate insight from participants and frontline delivery, helping generate evidence about what works in supporting people living with dementia and cancer.
We are looking for a skilled Facilitator who:
- Has experience of community engagement, participation, co-production or qualitative research.
- Has experience gathering and analysing qualitative information and ability to identify themes and learning from complex information.
- Has excellent written communication and report-writing skills.
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
Hours: 21 hours per week
Salary: £18,300 pro rata (£30,500 actual)
Location: Sutton (community venues, partner organisations and hybrid
working)
Contract: Fixed Term (Grant funded - 2 years)
Closing date for applications: 12th July 2026
Interview date: 20th/21st/23rd July
If you cannot attend this interview date, please let us know when you submit your application. If we invite you to interview, we will always do our best to find a suitable alternative date. We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us. We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments. An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
A Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive.
The client requests no contact from agencies or media sales.
- Would you like to be a part of a specialist pilot programme to benefit people living with both dementia and cancer?
- Could you help individuals to navigate complex pathways whilst maintaining their wellbeing?
- Do you have experience supporting older people, vulnerable adults or people with long-term conditions?
Be part of our new service supporting people living with cancer and dementia
People living with both cancer and dementia face significant unfairness:
- Cancer pathways are not designed for cognitive impairment
- Dementia makes it harder to understand information, attend appointments, and make decisions
- Individuals are often excluded from decisions and disengage from care
- Carers face high stress navigating fragmented systems with little tailored support
Our solution: A community-led, learning-based pilot that combines personalised support with system improvement.
The Adviser will act as a single named point of contact, helping individuals navigate complex cancer pathways, understand information, participate in decision-making, access support and maintain their wellbeing throughout their cancer journey.
The role bridges the gap between dementia support and cancer services, ensuring that people experiencing a dual diagnosis receive coordinated, dementia-aware support that promotes dignity, independence and equitable access to care.
We are looking for a person-centred Adviser who:
- Has experience of supporting older people, vulnerable adults or people with long-term conditions. Experience supporting carers would be desirable.
- Has a strong understanding of dementia and its impact on communication, decision-making and daily life.
- Has the ability to build trusting relationships with people experiencing distress and uncertainty.
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
Hours: 21 hours per week
Salary: £18,300 pro rata (£30,500 actual)
Location: Sutton (community-based, home visits, community venues and
office-based working)
Contract: Fixed Term (Grant funded - 2 years)
Closing date for applications: 12th July 2026
Interview date: 20th/21st/23rd July
If you cannot attend this interview date, please let us know when you submit your application. If we invite you to interview, we will always do our best to find a suitable alternative date. We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us. We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments. An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
A Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced and proactive HR Business Partner to join our People, Culture & Inclusion team.
As HR Business Partner, you will work closely with managers, teams and key stakeholders across the Association to build organisational and people capability, deliver effective people solutions, and support the delivery of our strategic priorities.
This is a varied and rewarding role combining strategic partnership with operational HR support. You will play a key role in supporting managers with people-related matters, helping drive positive employee experience, engagement and performance, while ensuring legal compliance and best practice.
Key Responsibilities
- Partner with managers and teams to provide expert HR advice and support
- Coach and support managers to improve individual and team performance
- Lead and support on employee relations matters including absence, disciplinary, grievance and capability cases
- Support organisational change initiatives including restructures, redundancy, TUPE and consultation processes
- Work collaboratively to develop and implement HR policies and procedures
- Use people data and insight to identify trends and support business decision-making
- Support talent, succession planning, learning and development initiatives
- Contribute to HR projects and continuous improvement activity
- Support onboarding, induction, training and HR communications
About You
- Has strong generalist HR experience within a business partnering environment
- Has experience managing complex employee relations cases
- CIPD qualification (or equivalent experience) desirable
- Strong working knowledge of UK employment legislation
- Excellent communication, coaching and stakeholder management skills
- Ability to manage a varied workload and work collaboratively across teams
- Has supported organisational change and people-related projects
- Builds effective relationships and quickly establishes credibility with stakeholders
- Is proactive, solutions-focused and confident influencing at all levels
- Has up-to-date knowledge of employment law and HR best practice
- Is committed to delivering an excellent people experience
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
Hybrid working expectations: 1 day per week office attendance required.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.


