Lead membership development officer jobs in Islington, greater london
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The Sports Development Officer role develops, leads and coordinates sports activity programmes that increase participation and use sport to improve health, reduce crime and build social inclusion - working to the Selby Trust’s ‘Selby Active Sports Strategy’.
In this role you will:
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Grow and diversify Selby Active's sports portfolio while sustaining existing relationships (i.e. charities, the NHS, local authorities (Haringey Council and Enfield Council), funders (Including Tottenham Hotspur Foundation, England and Wales Cricket Board and Middlesex in the Community), schools and colleges and sport national governing bodies (NGBs).
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Build and maintain partnerships with strategic and local stakeholders
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Focus delivery on under-represented groups — young people, women, older and disabled people, and ethnically diverse communities
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Address issues of health, crime, and social inclusion
The role requires flexible work, including some evenings and weekends, to achieve the best possible outcome within available resources.
Principal accountabilities
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Recruit, supervise, train and manage Selby Active coaches, staff, volunteers and instructors, ensuring high-quality service delivery.
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Lead project coordination, planning, ongoing development and budget management, setting high-quality standards; work with the Partnerships and Funding Manager on sports bids.
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Identify sport, recreation and health initiatives, overseeing strategic planning and implementation.
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Coordinate, deliver and promote activities, classes and events - particularly for under-represented groups - working with internal colleagues and Haringey and Enfield Councils to develop a varied programme for the new Selby Centre.
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Engage informal and registered sports groups, especially those in our community, ensuring they are aware of the activities available to them.
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Represent Selby Trust and build effective relationships with sports users, volunteers, local sports groups, local authorities and awarding/professional bodies, including at local, regional and national meetings, seminars and conferences.
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Lead engagement with sports partners and proactively reach out to local clubs, delivering against KPIs and drawing on their collective expertise.
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Support capacity-building for small sports organisations, including identifying organisations for Selby's GLA-supported business support programme.
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Organising workshops, accredited courses and mentoring programmes.
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Monitor and evaluate our on-site activities and services, interpreting data to produce high-quality reports and presentations for funders and stakeholders (including the Board of Trustees and local authorities).
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Identify, apply for and provide information on sports grants and sponsorship, working with the Partnerships and Funding Manager.
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Co-lead the capture of stories, case studies and content for Selby Trust's digital channels.
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Work with Pre- and Post-16 initiatives to encourage sports participation and parental involvement.
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Check venues and manage facilities.
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Develop a community membership scheme.
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Work within relevant guidelines, including equal opportunities, health and safety, and safeguarding and child protection.
Requirements and skills: Essential
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Passion for sport
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A relevant qualification or demonstrable equivalent experience in sports development, coaching or community engagement
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Experience in community sports groups/club engagement and organising effective outreach & events
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Experience in monitoring and evaluation, and in producing reports and delivering presentations
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Strong and effective written/verbal communication skills
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Proven ability to engage and communicate with people from a wide range of social, cultural and ethnic backgrounds – including older and disabled people –and openness listening to and reflecting diverse views
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Stakeholder management and network building
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Good organisational skills – able to prioritise workload, manage time and meet deadlines, working both on own initiative and as part of a team
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Good level of working knowledge in Office 365 – Word, Excel, PowerPoint, Outlook, SharePoint
Requirements and skills: Desirable
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Understanding of social justice issues, particularly in relation to community empowerment
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Familiarity using HR systems, I.e. Bright HR
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Knowledge of local community and statutory and non-governmental organisations locally
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Knowledge of working with a CRM system and/or Project management system such as Salesforce
Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
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Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
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Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
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Experience providing clinical supervision, consultation or reflective practice to other practitioners;
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Experience designing or delivering clinical training and assessing practitioner competence;
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Experience of developing, implementing or improving a clinical service; and
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The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
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Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Innovation and Project Officer role
Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.
Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.
About you
You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.
How to apply
For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 15 September 2026.
First-round interview (virtual): w/c 21 September 2026.
Second-round interview (in-person): w/c 28 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.
Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.
About the role
This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.
The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.
You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.
This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.
The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.
Key Responsibilities
Fundraising strategy and leadership
● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.
● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.
● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.
● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.
● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.
● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.
● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.
● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.
● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.
Pipeline and income generation
● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.
● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.
● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.
● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.
● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.
- · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
- · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.
Grant Management and Renewal
· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.
· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.
· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.
· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.
· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.
· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.
Fundraising Systems, Finance and Reporting
● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.
● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.
● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.
Line management, collaboration and worker-led fundraising
· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.
· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.
· Manage freelancers, agencies or consultants as required.
· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work
· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.
· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.
· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.
· Actively contribute to a values-led, inclusive and collaborative working culture.
· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.
Communications and narrative
● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.
● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.
● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.
Governance, compliance & organisational reporting
● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.
● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.
● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.
● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.
PERSON SPECIFICATION
Please refer to the attached full Job Description and Person Specification for detailed requirements.
Key Essentials:
- Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.
- Experience of building and maintaining strong stakeholder relationships.
- Experience developing and delivering fundraising strategies
- Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
- Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
- Advanced level degree or equivalent professional experience in Fundraising or a related field
How to Apply
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
We believe that everyone should be safe, valued and respected at work – no matter our job or nationality


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and strategic Head of Services and Engagement to ensure our services are impactful, accessible and centred around the needs of people living with arthritis.
The Role
Hybrid: Two fixed days in London office (Mondays and Wednesdays), three days at home.
The Head of Services and Engagement will lead the development, delivery and continuous improvement of Arthritis Action’s services and engagement activities. This is a key role responsible for ensuring that people affected by arthritis receive high-quality, evidence-based support and have meaningful opportunities to connect, participate and influence our work.
The postholder will oversee our membership and service portfolio, including community-based activities, self-management support and engagement programmes, ensuring they are effective, inclusive and aligned with organisational priorities. They will also support the creation of a sustainable volunteer model alongside our new Volunteer Manager, enabling volunteers to extend our reach, strengthen communities and increase our impact.
Key Responsibilities
Membership and Service Delivery
· Develop a strong understanding of the member and service user journey, using insight, feedback and data to identify opportunities to improve engagement, satisfaction, retention and outcomes at every stage.
· Oversee and lead on the delivery and continuous improvement of Arthritis Action’s member services, community activities, events, and other programmes.
· Develop approaches to increase access and engagement amongst diverse and underserved communities.
· Implement effective monitoring and evaluation processes to demonstrate impact.
· Work with colleagues to identify opportunities for service innovation, partnership working and growth and fundraising.
Engagement and Community Building
· Develop and implement an engagement approach that strengthens relationships with members, service users, supporters and communities.
· Create meaningful opportunities for people affected by arthritis to participate, connect and share their experiences.
· Work collaboratively with Communications and Fundraising colleagues to maximise awareness, participation and impact.
· Build relationships with community partners and relevant external organisations to extend reach.
Volunteering Strategy and Development
· Help develop Arthritis Action’s volunteer strategy alongside the Volunteer Manager, creating a sustainable model that supports organisational priorities.
· Provide strategic oversight and support to the Volunteer Manager, ensuring effective volunteer recruitment, training, support and recognition.
· Establish appropriate volunteer policies, processes, safeguarding arrangements and systems.
Line Management
· Lead, motivate and develop the Services and Engagement Team.
· Manage budgets effectively, ensuring resources are used efficiently and deliver value.
· Work collaboratively across the organisation, particularly with Communications and Fundraising.
· Represent Arthritis Action externally with partners, stakeholders and sector networks.
Data, Insight and Impact
· Use data, evaluation and feedback to understand service effectiveness and improve outcomes.
· Report meaningful KPIs for services, engagement and volunteering alongside the Services Manager.
· Use CRM and engagement data to improve communication, participation and user experience
Person Specification
Essential
Experience
- Experience of leading health, wellbeing, community or support services within a charity, healthcare or related environment.
- Experience of managing teams, budgets and operational delivery.
- Experience of implementing volunteer led services.
- Experience of improving the overall membership journey.
- Experience of developing and improving services based on evidence, insight and user needs.
- Experience of engaging diverse communities, members, service users or people with lived experience.
- Experience of developing partnerships and collaborative approaches.
Skills and Knowledge
- Excellent oral and written communication skills including the ability to write in Plain English.
- Understanding of person-centred approaches and co-production.
- Excellent communication, influencing and relationship-building skills.
- Strong understanding of inclusion, accessibility and reducing health inequalities.
- Ability to use insight, data and evaluation to improve impact.
Attributes
- An understanding of, and commitment to, Arthritis Action’s vision, mission, equal opportunities and diversity.
- A self-starter and senior leader, able to work on own initiative where required.
- Values-driven, collaborative and inclusive professional.
- Empathetic and committed to ensuring people’s voices shape services.
- Able and willing to travel within the UK.
Desirable
- Experience working in a health charity, patient organisation or membership body.
- Experience of supporting people with long-term conditions.
- Experience using CRM systems and digital platforms to improve engagement.
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. . Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Thursday 10th September 2026 at the latest.
First-round interviews will take place by Zoom on Thursday 17th September 2026. Second-round interviews will take place in the London office on Monday 21st September 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Please apply with a CV and Covering Letter. Applications without a covering letter will not be accepted.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
- have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
- be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
- have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
- be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
- be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
- be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job titleChief Executive
ContractPermanent / Full time (35 hours a week)
Location London / hybrid (regular London presence)
Salary£95,000 - £100,000
Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.
Reports to Chair and Board of Trustees
Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner
Background information
About us:
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.
Our mission:
We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities
- Finding common cause across communities and conditions by working with member charities and those they support
- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.
Our five-year strategy:
In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:
- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.
- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.
- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.
In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.
Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.
We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.
But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.
PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Governance Lead
Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)
Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.
Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.
Contract: 24-month contract with the intention to extend, subject to funding.
Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.
Probation period: 3 months
Line Management: This role has no line management responsibility.
About Worldwide Radiology
We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.
About the role
Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.
We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.
This job is for you if you have charity finance and governance experience and possess expertise in financial control and reporting, allowing you to effectively handle your responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.
Key responsibilities
Strategic Financial Leadership
● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees
● Lead financial planning, budgeting, and forecasting supporting the organisational sustainability and long-term financial resilience
Financial Administration
● Full bookkeeping responsibilities on Xero accounts package.
Financial management
● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.
● You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations
● Ensure effective financial systems, processes and internal controls are maintained
Statutory Accounting
● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements
Funding & Grant Management
● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity
● Support budgeting and reporting for grants, contracts and funding agreements.
Governance & Compliance
● Prepare financial reports and papers for the Board of Trustees and present at the meetings.
● Support organisational risk management and governance processes
● Develop and maintain financial policies and charity wide policies
● Manage the Charity insurance requirements and renewal
Management
● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting
● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer
Essential skills and qualities
● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)
● Experience in a senior finance role
● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations.
● Experience of restricted fund accounting and grant management
● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
● Experience of cash flow forecasting.
● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
● Ability to prioritise and plan activities to meet strict deadlines.
Desirable
● Experience supporting boards or governance processes.
● Experience working or volunteering in the non-profit and/or health sector.
● Experience working or communicating across cultures
Please send your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 6th September 2026. Interviews will take place W/C 14th September in the office if local, or remotely.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Working with colleagues across the Academy, Marketing and Communications, and wider teams, this new role is responsible for growing and nurturing engaged Academy audiences across online communities, social media, email and other channels. The role will plan, draft and publish approved content; moderate and manage online groups in line with community guidelines; and support the promotion of Academy learning opportunities through case studies, testimonials, photography and video content.
By monitoring audience growth, engagement and retention, maintaining accurate records and ensuring use of content is compliant with Battersea privacy and retention policies, the role will help demonstrate the impact of the Academy and support its ambition to reach, engage and benefit more organisations, individuals and animals.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Sunday 13th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Friday 18th September 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Inclusion Barnet is Barnet's Deaf and Disabled People's Organisation (DDPO), committed to creating more inclusive communities and greater social justice for all. We are looking for a Community Development Outreach Officer to support voluntary, community, faith and social enterprise organisations across Barnet.
This is a community-based outreach role that will play a key part in supporting Barnet's local voluntary, community, faith and social enterprise (VCFSE) sector. The role delivers as part of the award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London.
A significant majority of this role will be based in the community. The successful candidate will spend most of their time travelling across Barnet, meeting organisations face to face, attending local meetings and events, visiting communities and building relationships with existing and potential members. Applicants must therefore be comfortable with regular travel throughout the borough and confident working independently in a range of community settings.
The postholder will carry out proactive outreach to community groups, voluntary organisations, resident-led groups and local networks. They will build trusted relationships, identify development needs and help organisations access the support, training and opportunities available through Inclusion Barnet Community Organisation Support. The role will involve providing one-to-one support to organisations on areas such as governance, safeguarding, small funding bids and project planning, as well as signposting groups to relevant services, networks and development opportunities. The postholder will also support community-led activities that help strengthen neighbourhoods and improve local places.
We are looking for someone who:
- Has a demonstrable commitment to the social model of disability and disability equality.
- Is passionate about supporting communities and helping organisations to grow and succeed.
- Has experience of working, volunteering or engaging with community groups, voluntary organisations, residents or local projects.
- Has an interest in community development and the voluntary, community, faith and social enterprise (VCFSE) sector.
- Has experience of building positive relationships with people from diverse backgrounds.
- Has strong communication, engagement and relationship-building skills.
- Is confident working independently in community settings and representing Inclusion Barnet and Barnet Together at local meetings and events.
- Can identify when organisations or individuals may benefit from additional support and confidently signpost them to relevant services, opportunities or resources.
- Has good organisational, digital and record-keeping skills.
- Has an understanding of safeguarding, or a willingness to develop this knowledge.
- Takes a practical, solutions-focused approach to supporting others.
- Can manage their own workload, prioritise effectively and follow through on agreed actions.
As Barnet's Deaf and Disabled People's Organisation, we encourage applications from people with lived experience of disabiliy, which could include mental health issues, neurodivergence or long term health conditions. Lived experience is highly valued within our organisation and helps shape and strengthen our work. We are committed to providing reasonable adjustments throughout the recruitment process and in employment.
We also welcome applications from people with transferable skills gained through education, volunteering, community involvement, employment or lived experience.
While some home working is available, regular face-to-face engagement across Barnet is an essential requirement of the role.
Applicants must have the right to work in the UK, and be willing to undergo a DBS check at an appropriate level for the role.
Please apply with your CV and a brief cover letter explaining your suitability for the role, including your commitment to inclusion and the social model of disability. We particularly welcome applications from candidates with lived experience of disability.
Using our lived experience of disability to create more inclusive services and communities

The client requests no contact from agencies or media sales.
Join London Legal Support Trust and use your communications skills to champion access to justice. Create engaging content, manage our website and social channels, and promote our programmes and fundraising events. We are looking for an organised, creative communicator with strong writing, digital and content management skills. This permanent, full-time hybrid role is based in Holborn and offers flexible working, generous leave and development opportunities.
The client requests no contact from agencies or media sales.
Salary: £53,500 per annum
Contract Type: Permanent
Closing date: 30 September 2026 at 12pm
Interview date: Week commencing 12 and 19 October 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
At CARE International UK, we're committed to creating lasting change in the fight against poverty and inequality around the world. Behind that impact is a community of talented, passionate people who bring expertise, collaboration and purpose to everything they do.
We're committed to fostering a workplace where colleagues feel valued, supported and empowered to contribute their best. As part of our People & Organisational Development team, you'll have the opportunity to shape how people experience working at CARE, influence organisation-wide initiatives, and help build an environment where individuals and teams can flourish.
This is a chance to use your expertise in a role that combines strategic influence with meaningful, people-centred work, all within an organisation driven by a clear social purpose.
About the role
Working closely with leaders across the organisation, you'll take the lead on talent management and learning and development initiatives that help colleagues build rewarding careers and reach their full potential. From leadership development and succession planning to career pathways and organisational capability, you'll play a pivotal role in ensuring CARE has the talent, skills and leadership needed to achieve its ambitions now and in the future.
You'll develop and deliver initiatives that strengthen employee engagement, support professional growth and contribute to a positive organisational culture. By fostering a culture of continuous learning and development, you'll help ensure colleagues have the tools, skills and experiences needed to reach their full potential and make their greatest contribution to CARE's mission.
You'll be instrumental in helping the organisation navigate change, strengthen communication and foster a shared sense of direction and purpose. Combining insight, creativity and practical delivery, you'll identify opportunities to improve how we support our people and continuously enhance the experience of our colleagues.
This is a varied and influential role for someone who enjoys building relationships, turning ideas into action and making a visible contribution to organisational success.
About you
You'll be an experienced people professional with a strong track record of delivering talent, learning, engagement and culture initiatives that drive organisational performance and improve employee experience. Combining both a strategic and pragmatic approach, you’ll be able to identify opportunities for improvement and find practical solutions.
Alongside your ability to build strong relationships, you’ll be able to influence and challenge constructively while maintaining credibility and trust. Experience within the charity, international development or wider values-led sector would be highly desirable, as would experience managing external consultants. Above all, you are collaborative, curious and solutions-focused, committed to continuous learning and passionate about creating an environment where people can thrive and do their best work.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse or sexual harassment or exploitation of people in crisis by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding the communities we work with is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equity, Diversity and Inclusion (EDI)
We are committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. We are a Disability Confident Employer and particularly welcome applications from people with disabilities. We guarantee interviews to applicants with disabilities who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from minoritised communities to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
CARE’s EDI Vision Statement
We are guided by the communities we serve and grounded by our values which are: women-centred, inclusive, collaborative and quality. We share power responsibly and transparently, we earn trust and are accountable to each other, and we create supportive spaces for collaboration so that everyone is empowered to share ideas. Equity, diversity and inclusion are embedded in all we do - creating ways for everyone to be heard, respected and to thrive.
The client requests no contact from agencies or media sales.
Lead safeguarding. Shape culture. Enable safer churches.
The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.
This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.
The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.
We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.
Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.
The postholder will have an enhanced DBS check.
The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October.
Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Membership & Programmes Officer
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership that includes academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education, as well as members from the school community.
Contract
Fixed Term, 12 months’ maternity cover with scope for extension
Salary
£32,000
Hours
37.5 (Monday - Friday)
Reports to
Membership, Events and Programmes Manager
Location
PSA offices in Camden, London. The PSA works on a hybrid basis and supports remote working; post-holders are normally required in the office one day a week (on Wednesdays).
Job purpose
The PSA is a membership body with over 1000 members. The Membership & Programmes Officer is a key and multi-faceted role within in a small but dynamic team.
You will be responsibe for overseeing all aspects of the PSA membership. This will include communicating with current and prospective members, encouraging them to take up the full range of membership benefits and to participate in association activities so that they enjoy a high-quality member experience. Your role includes three core areas outlined below. These are three distinct but interlinked areas of responsibility which will involve working with/alongside other members of the team, and which will be guided by the direction of the Membership, Events & Programmes Manager.
Main responsibilities
Membership
1. The principal contact for all membership services
- As principal membership officer, you will be responsible for dealing with current and prospective members: managing membership registrations, renewals, queries re payments and general membership enquiries. This will include responding to communications from members and non-members within 48 hours of receipt
- You will be responsible for updating and managing the membership database (Oomi); producing membership data, and troubleshooting any joining/renewing issues for members
- You will be responsible for ensuring a successful member journey throughout sign-up, engagement, and renewals. Understanding, and reviewing, the member journey across our different platforms to ensure a smooth and consistent process is achieved
- You will be responsible for creating and sending the monthly membership e-newsletter (using our mailing platform, Brevo)
- You will be responsible for collating and reconciling membership data, including data cleansing and other tasks as advised by the Head of Membership, Events & Communications or the Head of Operations & Finance
- You will work closely with the PSA Finance Officer to ensure all processes for receiving membership subscriptions are effective and accurate, including online membership payments by credit card and Direct Debits
- Working closely with other members of the team to ensure that members understand and receive their member benefits, and to support and implement any membership changes/developments that may be agreed by the Executive Committee
Specialist Groups and Networks
2. To support our specialist groups and member networks
- The PSA currently has 48 unique specialist groups that represent key subject/policy areas within political studies. The PSA also has two member networks dedicated to Early Career academics and those engaged in Teaching and Learning. As Membership & Programmes Officer you will be the primary contact for specialist groups, and will be responsible for:
- Managing the specialist groups inbox and ensuring queries are responded to in a timely manner, and consulting with colleagues on queries/actions where necessary
- Supporting specialist groups with their PSA website pages and access to their CRM database portal, in line with the guidelines provided, and creating/updating guidelines where necessary.
- Supporting the creation of new specialist groups, briefing group convenors ensuring they have the guidance and support needed to fulfil their role
- Supporting the Teaching and Learning, and Early Career networks by assisting with network communications, newsletters and network data where/when necessary. The networks are overseen by the Membership, Events & Programmes Manager
PSA Programmes
3. To support PSA annual programmes which include the PSA annual international conference, PSA prizes and other member-orientated activities throughout the year.
- Each year the PSA awards a number of prestigous prizes to PSA members by way of recognising and rewarding excellence and impact across Political Studies. You will be responsible for supporting the Membership, Events & Programmes Manager with delivery of the PSA’s prizes, including collating submissions and and producing prize winners’ certificates
- You may be asked to support other longstanding PSA programme initiatives such as the House of Commons Internship opportunity, Teachers CPD event at Parliament and the PSA Student Blogs competition
- Supporting other programmes to develop membership benefits and growth, such as schools/teachers innitiatives as/when required
The PSA Annual Conference
- The PSA organises and delivers a large scale international academic conference, which usually attracts 800 – 1000 delegates. The next annual conference will be taking place at the University of Hull from 22 – 24 March 2027. Because of the scale of this event, and the size of the team, all members are expected to be involved in aspects of confrence planning and delivery, including attending the event itself.
Specific tasks regarding the PSA Annual Conference may include, but are not limited to:
- Supporting the annual conference, which can include: responding to delegate enquiries, sharing information with delegates, reconciling accepted presenters and registrations, assisting with exhibitor communications, producing relevant data, assisting with venue planning and logistics and playing a key role within the team on-site for the three day conference
- Supporting colleagues with communications to specialist groups regarding their role at annual conference, particularly around their proposed AGMs
- Overseeing delegate badges – collating data and liaising with suppliers and courriers. Supporting conference registration and checking registration data, particularly in relation to membersip discounts
- Assisting with the production of online conference information and the delegate guide
Other duties and responsibilities:
• The above role description is not exclusive or exhaustive, and the post-holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post and the organisation
• On occasion, this may entail supporting colleagues in work areas outside of this job description
• These duties are subject to change from time to time as determined by business priorities. If duties and responsibilities change significantly, the job description may be reviewed and amended in consultation with the post-holder.
• The post-holder is expected to provide general support in running the PSA office
• Compliance with PSA policy, including absence, appraisal, health & safety, and GDPR
Structure: there are seven members of staff under the leadership of the CEO. This post sits under the Head of Membership, Events & Communications and is line managed by the Membership, Events & Programmes Manager. The PSA’s office is in Camden, London. Whilst Team members predominantly work from home, they are expected to work in the office one day a week (usually Wednesday).
Additional information: there is some requirement to work outside normal office hours on occasion to attend various PSA events and to travel within the UK.
Terms of Employment
1. The starting salary will be £32,000.
2. 37.5 hour working week (normally 9:30 – 5:30 (including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.
3. 25 days annual leave, plus bank holidays.
4. Employer contribution to pension (10% for employee contribution of 5% of salary) following probation.
By applying for this role you are confirming that you have the right to work in the UK; proof of which will be required before a final offer is made.
Use of AI in applications
We appreciate that each candidate who applies for this role will have a range of expertise they can offer, and we are keen to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can be a helpful and be used as an assessiblity tool. However, you must ensure the information presented in your application accurately reflects your experience and how it relates to the job description.
Interview
Interviews will be held via Teams during week commencing 5 October 2026. If there are any dates you cannot attend, please let us know in your application.
Please check the uploaded Job Description and Equal Opportunities Monitoring Form.
Your application will be rejected should you not submit a covering letter.
The client requests no contact from agencies or media sales.
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.

