Learning administrator jobs in northwood, hertfordshire
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Tasks and Responsibilities
You will support the Director of Operations and the wider staff team by:
- Handling day-to-day administrative tasks such as scheduling meetings, booking travel and venues, ordering supplies, and keeping systems and records up to date.
- Providing operational support across the organisation – for example, setting up Zooms, responding to enquiries, keeping our staff directory current, or helping with room bookings and access.
- Assisting with HR administration such as onboarding new starters, booking training, keeping HR records, and supporting recruitment processes.
- Helping with database and records management, including updating spreadsheets or CRM systems (e.g. Salesforce) and pulling off simple reports.
- Supporting internal communications, such as keeping our policies and procedures well-organised, sharing reminders or updates, and circulating documents.
- Taking minutes at meetings when needed – including Board of Trustees meetings – and making sure decisions and action points are clearly recorded and followed up.
- Supporting governance and trustee engagement, such as helping to organise away days, induction processes or learning sessions for trustees.
- Working closely with the Director of Operations on other operational tasks that may arise, which could include areas like office management, HR, IT or governance – helping to make sure these run smoothly and efficiently.
- Working collaboratively as part of a small team and wider organisation with a willingness to undertake other tasks commensurate with the Operations Assistant role as agreed with your line manager.
Person Specification
We’re looking for someone who is:
- Highly organised, with good attention to detail and the ability to juggle multiple tasks.
- A clear communicator, both in writing and in person.
- Confident using standard digital tools – including Microsoft Office, Outlook, Zoom and spreadsheets – and quick to pick up new systems.
- Positive and helpful – happy to pitch in wherever needed and comfortable working with people at all levels.
- Reliable and discreet – able to handle sensitive information with care andprofessionalism.
- Interested in learning and developing your skills in charity operations and administration
SKILLS AND ABILITIES
- Excellent attention to detail and high levels of accuracy.
- Excellent interpersonal skills, can collaborate with colleagues and communicate well with external stakeholders/ donors.
- Excellent organisation skills including managing external deadlines, prioritising while having a busy workload and responding in a timely manner requests from colleagues.
- Ability to work effectively and engage with a variety of colleagues across the organisation.
- A positive can-do attitude.
VALUES AND PERSONAL QUALITIES
- Commitment to the AFT’s mission, empowering young people to stand up to all forms of prejudice.
- A deeply held belief in equality and diversity with a willingness to learn.
- Willingness to travel regionally and across the UK, and work evenings and weekends when required.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).
The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.
Our Organisation
Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.
You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author.
Your duties will include:
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Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries
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Coordinating all booking information for courses, INSET training and consultancy
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Carrying out data reconciliation and reporting using systems such as Zoom and Xero
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Updating webpages for courses and events
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Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering
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Arranging travel and accommodation when necessary
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Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants
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Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices
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Managing the Centre signing in system for guests
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Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks
You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.
You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.
Closing date: Thursday 28 August 2025
The client requests no contact from agencies or media sales.
Salesforce Administrator
We are looking for a Salesforce Administrator to join the team in this integral role, helping The Access Project achieve its ambitions.
Position: Salesforce Administrator (internally known as Salesforce Coordinator)
Location: Remote (with some travel to London as required)
Hours: Full time, permanent (37.5 hours per week)
Contract: Permanent
Salary: £27,000 - £30,500 p.a., depending on experience (plus £3,000 London weighting, if applicable)
Closing Date: Thursday 14th August
Interview Date: Week commencing 18th August
About the Role
You will ensure the effective maintenance and development of Salesforce to support The Access Project’s programme delivery, volunteer recruitment, and partnerships management. You will have full oversight of the system, independently making updates (e.g. reports, fields, custom objects, flows, and user management) and escalating complex needs to Impact Box or the line manager. As the first point of contact for user requests, you will assign and manage queries to ensure timely resolution. The platform integrates with Moodle, requiring collaboration across teams to support online learning and ongoing functionality improvements aligned with organisational goals.
Role responsibilities include:
· Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
· Troubleshooting issues, data cleansing and implementing secure system changes.
· Evaluating and deploying Salesforce updates, manage Mass Action Schedulers and document workflows. Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
About You
Someone with previous experience implementing, configuring, or administering Salesforce (1-2 years) would be ideal, as would having experience in an educational or non-profit organisation, but this isn’t essential.
Skills and Competencies:
· Salesforce administration: Ability to manage and maintain user accounts, profiles, roles, and permissions.
· Reporting and dashboards: Knowledge of how to configure and maintain custom report types, reports, and dashboards
· Customisation and configuration: Ability to configure, build, and maintain custom Salesforce functionality including custom objects, fields, page layouts, process builders, flows, and workflows
· Data cleaning: Good knowledge of Excel to cleanse and analyse data (knowledge of Power Query desirable)
· Integration: Knowledge of Salesforce integrations such as Form Assembly or Zapier (desirable), and how to import and export data into Salesforce using Dataloader, XL Connector, or equivalent
About the Organisation
The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.
Benefits include:
· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.
· PerkBox
· Employee Assistance Programme
· Online Medical assistance
· Interest-free travelcard loans
· Cyclescheme loans
· Paid wellbeing day
· 2 paid Volunteering Days
· Employer’s pensions contributions (3%)
· CPD options in line with L&D programme
· Staff Mentoring scheme
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Salesforce Administrator, Salesforce Coordinator, Salesforce Support Coordinator, Salesforce Trainer, CRM Administrator, CRM Coordinator, CRM Support Coordinator, CRM Trainer.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

About the team
This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.
The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.
The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.
We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.
Key responsibilities
Team Support
- Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
- On-site support at events as required.
- Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.Manage incoming enquires quickly and professionally.
- Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.
Salesforce
- Be the point of contact for creating Salesforce reports to help drive fundraising activity.
- Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
- Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
- Support the creation and development of individual dashboards to help track and increase fundraising.
- Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.
Donor engagement support
- Assist with research on donors and prospects.
- Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
- Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
- Support with the preparation of templates and collateral such as presentations and donor communications.
- Proofreading of applications, reports and external communications.Write briefs for senior colleagues in advance of donor meetings.
- Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.
Person specification
Essential:
- Proven experience of working in an administrative role within the charity sector.
- Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.
- Experience of supporting the processing of donations and financial management systems.
- Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
- A continual focus on improving service to donors, both internal and external.
- Excellent written communication skills.
- Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.
- Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
- Excellent analytical and data reporting skills.
- Excellent PowerPoint and presentation skills.
- Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.
- Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
- Excel skills would be a benefit.
- Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 26th August 2025.
Interviews
1st interviews will take place on Monday 1st September 2025.
2nd interviews will take place on Thursday 4th September 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
· To manage the legal enquiries email inbox, triaging emails as appropriate
· To manage the team calendar and oversee key dates system
· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
· To assist with the preparation of electronic documents for the Home Office, court or tribunal
· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
· To attend legal team meetings
· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
· To assist with general office administration, including administering petty cash
· To supervise the work of the Legal Administration Volunteer(s)
· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
· To provide general administrative support for the Compass and MJGL programmes
· To monitor project timelines, plans, and budgets
· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
· Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
· Upload your current CV
· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Payroll and Pensions Administrator
Location: Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday.
Salary: £27,007.50
Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.
About the role
Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:
- Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.
- Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
- Ensure Full Payment Submissions (FPS) within tight deadlines and process for all adaptations are carried out in a timely manner.
- Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
- Work in collaboration with functions within the organisation to ensure consistency of information and process.
- Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.
In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.
About you
We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change.
- Experience in a similar role, taking on similar responsibilities in payroll capacity
- Experience in providing a high level of quality administration and customer support (internal or external customers)
- Knowledge and experience using a payroll systems is desirable
- Good understanding of HMRC requirements, including Statutory Sick Pay (SSP), statutory maternity and paternity pay
- Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
- IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to attend regular visits to our different service locations
- Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a friendly, prominent and thriving charity with an excellent reputation for providing high quality support and services to people with learning disabilities and their families across 7 London Boroughs.
The Camden Short Breaks Team, as part of the Children, Young People, Families and Engagement service at Centre 404, delivers person-centred homebased and community-based outreach support for children and young people with a learning disability.
Centre 404 is seeking a dynamic and organised Short Breaks and Family Engagement Manager to lead the development and delivery of engaging activities, workshops, and support services for children and young people with disabilities and their families. Based in North London, this role involves coordinating short breaks and family engagement activities across boroughs including Islington, Camden, Tower Hamlets, Haringey, and Enfield, in line with local authority contracts and community needs.
Responsibilities will include:
- ·Planning and delivering workshops, forums, well-being sessions and social events for families
- · Developing outreach programmes to engage family carers
- · Supervising volunteers
- · Using creative and tech skills to promote activities and monitor success
- · Building strong relationships with families, local services and professionals
- · Managing referrals and support plans for children and young people
- · Overseeing a team including supervisions, appraisals and team meetings
- · Maintaining accurate records and administration
An awareness of the challenges and safeguarding needs of people with learning disabilities and/or Autism and their family carers as well as a knowledge of relevant local/national policies, legislation, and current issues affecting services for our families will be essential.
We will also be looking for an understanding of person-centred planning approaches, including Short Breaks, ENCP, PBS, and support plans and a working knowledge of CQC standards and their application in delivery.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. The full job description and person specification is available as an attachment to this advert and will be very useful when completing this statement.
Governance Administrator & Clerk to the Board Vacancy
The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.
This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.
Hours
Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.
Contract Type
Permanent
Salary
£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.
Benefits
- 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
- Additional gifted time off during the two-week Christmas closure
- Paid overtime and Time Off in Lieu (TOIL), where applicable
- Flexible annualised working pattern
- Generous pension scheme – up to 6% employee / 9% employer contributions
- Employee Assistance Programme
- Cycle2Work Scheme
- Staff training and CPD opportunities
- Friendly, inclusive, and accessible working environment
Location
Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.
Job Description
Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.
Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.
Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?
We are looking for someone who
· Has the relevant voluntary sector experience, vision, determination and leadership skills
· Is committed to developing and supporting our diverse staff group
· Can see the bigger picture but also focuses on the important details
· Supports our ethos of person-centred service delivery and activities
· Can communicate well with users, partners, staff, trustees and funders
· Enjoys influencing and raising awareness
· Is entrepreneurial, savvy, confident and can maintain our current financial stability and diversify our income streams
· Understands the lived experience of disability, long term health conditions and inequality and wants to improve their lives
· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.
· Can prioritise reviewing and improving our data collection
· Can develop funding project plans that includes staffing for enhanced wellbeing and creative activities, for young people, employment related support and other identified needs
In addition, they will have to:
· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and deliver agreed objectives
· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution and able to assess risks and mitigate them
· Be responsible for staff development, management and all aspects of the administration of the organisation
· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps
· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent
· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.
This post is:
• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Please note: Our office base is on the first floor of a Victorian building with steep stairs.
To be shortlisted,
· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs
· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams meet up on a Wednesday only please contact our office manager Simon via the website.
Interview details
· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview
· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.
In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.
Main Purpose of the Job
To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.
Main Responsibilities
Programme Leadership and Delivery
· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.
· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.
· Lead the facilitation of inclusive, interactive and engaging workshops.
· Design and conduct formative and summative assessments to measure the impact of educational programmes.
· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.
· Create high quality educational resources to support on-site and outreach learning.
· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.
Staff Management
· Recruit, train, support and supervise education staff and freelance workers.
· Foster a culture of continuous professional development and excellence in teaching practice.
Outreach and Stakeholder Engagement
· Design, develop and manage outreach programmes to schools and community organisations.
· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.
· Attend education-related meetings and forums, representing Vauxhall City Farm.
Administration and Operations
· Oversee the administration and logistics of all education programmes and outreach activities.
· Work with Senior Management Team to contribute to strategic direction.
· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.
· Work closely with the Marketing team to promote educational programmes, events, and activities.
· Prepare and manage the Education budget.
· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.
Safeguarding and Compliance
· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.
· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.
Other Duties
· Foster a culture of organisation wide learning.
· Work flexible hours, including occasional evenings and weekends.
· Carry out other duties as required to support the wider work of Vauxhall City Farm.
Person Specification
Essential:
· Proven experience as an educator (minimum of 2 years)
· Experience of working with the 8-18+ year age groups.
· Understanding of diversity and the varied needs of children/young people and families.
· Experience in planning, delivering and evaluating educational programmes for children and/or young people.
· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.
· Experience of managing or supervising staff, freelance workers or volunteers.
· Experience of developing partnerships with schools and community organisations.
· Experience with programme evaluation and using data to demonstrate impact.
· Experience of managing bookings, administration and logistics for public programmes.
· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.
· Interpersonal skills and an ability to relate to people of all ages.
· Knowledge of safeguarding, child protection, and health and safety procedures.
· Excellent organisational and time management skills.
· The ability to work on own initiative, using judgement and common sense.
· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.
Desirable:
· Teaching Qualification
· Forest School Leader Certification
· First Aid certification
· An enthusiasm for environmental conservation and sustainable development.
· Full Drivers Licence
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accreditation Officer
British Society of Echocardiography
c£35,000
London and hybrid
Full time
The Society is a registered charity and is administered by an elected Trustee Board and Advisory Council. Membership is open to everyone associated with echocardiography, including cardiac physiologists, clinical scientists, cardiologists, anaesthetists and intensivists, and currently stands at over 5,500 members.
BSE accreditation is a formal process available to our members, designed to ensure that high standards of clinical echocardiography are met and maintained for the benefit of patients. The BSE Accreditation process is recognised as world-leading, and it is essential that the highest standards are set and upheld by the Accreditation Department. The BSE Accreditation Officer, collaborating closely with the Accreditation team, is responsible for managing all administrative procedures related to the BSE accreditation.
The Accreditation Officer will act as the main contact for all BSE Accreditation-related matters and will collaborate with the BSE Accreditation Manager, Accreditation and Operations Coordinator, Accreditation Chairs, the Committee, and office staff to ensure consistency and high standards of work.
The post holder will be responsible for the effective management of BSE personal accreditation, with specific duties for organising and delivering practical assessments. The assessments take place on weekends and across the United Kingdom. The post holder will work closely with the Accreditation and Operations Coordinator and the Accreditation Manager to carry out various accreditation projects.
Delivering to a high standard, they will possess strong organisational skills and be adept at multitasking. The ability to prioritise their workload effectively and respond to challenging situations professionally and promptly is essential for success in this role.
Applications are in the format of CV and Supporting Statement via the apply button.
Applications will be considered on a rolling basis.
Closing date: 31st August at midnight
Role: Finance & CRM Administrator
Reporting to: Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: £28,000-£30,000pa depending on experience
Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023.
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively.
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work,
through the effective use & development of the main systems underpining our financial strategy & income generation.
Key objectives
· Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
· Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
· Support all staff with SharePoint migration project ensuring effective record management
· Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation
Key responsibilities
Finance
· Raise sales invoices
· Process credit card transactions
· Credit control & reconciliation of the sales ledger
· Financial management of shop takings
· Process bank & cash transactions
· Bank reconciliations
· Produce financial reports & other ad hoc duties as required by the Financial Controller
· Gift Aid Claims support
· Training in and promoting use of XERO to staff
CRM Administration
· Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts
· Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations
· Day-to-day administration of the Museum’s Friends & other membership schemes
· Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to
· Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
· Lead on development of improving existing CRM systems within Beacon CRM
· Assist in data capture and gathering to support fundraising compliance & applications
· Training in and promoting use of CRM to staff including building reports.
Admin support
· Basic IT support working with outsourced IT contractors and the Operations team
· Manage the ordering of office items
· Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
· Supporting the Director’s Office Project Manager with governance & meetings
Other
· To perform any other tasks as reasonably requested by the Directors, Financial
Controller and Fundraising team
Person specification
Essential
· Excellent financial, administration & analytical skills
· Experience of financial systems such as Xero, Sage or QuickBooks
· Good understanding and experience of Excel
· Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
· Solid experience working with not-for-profit databases, such as Beacon CRM
· The ability to also work independently and take initiative within a small team
· Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
· Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems
· An enjoyment of and willingness to engage with a wide variety of people and organisations
· Able to act with discretion and maintain professional confidentiality at all times
· Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable
· An interest in and engagement with the work and ethos of the Museum
· An interest in and engagement with the arts, heritage and/or music
· Experience of working in a finance or fundraising environment
Benefits
· 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
· You will be eligible to join a group contributory pension scheme (3 months after your start date)
· Discount from the Foundling Museum Shop and local partner businesses
· Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
· Free and discounted access to partner museums and galleries
· Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
· Training support from our on line learning platform
Interview timetable :
Closing date: 5pm 17 Aug 2025
First interview date: Week commencing 25 August 2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: Week commencing 8 September 2025
How to apply:
To apply please use the link to our application portal where you will be asked to upload our standard application form.
The form will ask you for: details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post; Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission); Telephone numbers, which will be used with discretion.
Please also tell us what makes you a good fit for the role, for example,giving evidence of your ability to match the criteria outlined in the Person Specification.
PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed Application form, and the optional Equal Opportunities form.
Please get in touch with us if you have any access requirements, for example if you would prefer to send your application via video.
About the Foundling Museum
‘A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. It is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love?’ - Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum tells the compelling story of Thomas Coram’s Hospital for foundlings, the UK’s first ever children’s charity, now named Coram, and its first public art gallery, now the Foundling Museum.
Inspired by three great 18th-century activists - Thomas Coram, William Hogarth and George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives.
Examples of our work include:
· Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners.
· ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.
· Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.
About this job
You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.
Your focus will include:
- End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
- Implementation of an HR help desk technology solution / HR service management system.
- Streamlining administration to support better, faster and more focused SLA’s.
- Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
- Collaborating with stakeholders to co-create lasting change.
- Developing clear, practical tools to assist with training others and creating self-service solutions.
This is both an operational and strategic role with hands-on delivery and real, evidencable impact.
About you
We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.
You’ll bring:
- Proven experience leading and managing in an HR Shared Service function.
- A track record of improving processes and delivering change.
- Excellent stakeholder skills, especially with senior leaders, managers and union reps.
- The ability to use data to inform strategy.
- Knowledge of HR help desk technology solutions / HR service management systems.
- A values-led, adaptable and proactive working style.
- Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
- Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).
A full job description and person specification can be found attached below.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.
The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.
Working with the Director and the Head of Programmes, the post holder will:
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Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.
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Support, build and manage relationships with schools and colleges.
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Provide teachers and practitioners with training and e-learning around election and democratic education.
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Oversee evaluation and monitoring, producing reports where required.
The job is based on a 16-month contract, with likely extension (including a 6-month probation period).
The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.
Benefits:
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30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.
You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.
Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Other essential skills and knowledge:
- Knowledge of, and an interest in, UK politics.
- Understanding of the wider UK education system.
- IT literate. In particular, you can use Google office software.
We are particularly interested in hearing from applicants with experience in the UK Further Education sector.
TO APPLY:
To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.
The closing date is 11:30pm, Wednesday 10th September 2025.
Initial interviews are planned for Wednesday 24th and Thursday 25th September.
The client requests no contact from agencies or media sales.