Learning volunteers volunteer volunteer roles in Caterham, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing Group providing supported living accommodation for young women in recovery and receiving support with drug and alcohol issues.
A confident and experienced hypnotherapist, with appropriate qualifications and interest in working with clients affected by addiction. The successful applicant will be someone who can provide supportive and calming sessions tailored to the individual needs of the client to promote their physical and emotional wellbeing.
Activities
- 1:1 or group Hypnotherapy sessions for residents
- Provide a safe, relaxing, therapeutic environment for the activity to take place.
- Suitable candidates must hold a professional qualification
- Volunteers may be asked to have professional liability insurance
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training.
- Volunteers have a named supervisor providing day-to-day support and encouragement.
This is a flexible opportunity and volunteering times and frequency will vary depending on your availability and the needs of service users. It might be every week or fortnight, 3 to 4 hours, ideally for a minimum of 3 months.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orchards is looking for a reliable and organised volunteer to support our vision to see more women free from sexual exploitation. This role offers hands-on experience in the VAWG sector and the chance to contribute to the smooth running of our supported accommodation services.
At Orchards our vision is to see women free from sexual exploitation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be supporting two lovely gentlemen living in Twickenham who would love a visitor to spend some time with them. They both enjoy exploring their local high street charity shops and going for a drink and a sausage roll in Greggs. When at home, one man enjoys relaxing in front of the telly and the other enjoys listening to his record and cassette collection.
Living in the same home, we’d ideally like one volunteer to visit both gentlemen. For one of the men, their speech might take some patience to understand, and the other prefers to communicate with gestures and pictures, so a friendly and understanding approach is key. It would be up to you whether you do both visits on the same day or on alternate months.
Access to a car would be a great addition but is not essential for this role as the house is very near to both bus and train routes.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
Watch a video about this role here
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Lambeth
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
- hold drop-in sessions
- attend events and ward meetings at local facilities
- share information
- assist people to request advocacy support by completing a form online or calling our contact centre
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
- Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
- Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
- Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
- Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
- Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
- Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
- Rebuild their lives in safety and dignity
- Access education, healthcare, and employment
- Learn English and integrate into the community
- Become confident and independent
And your community benefits:
- Stronger local connections
- Celebrated diversity
- Practical meaningful humanitarian action
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a small and friendly team of Trustees who are currently looking for enthusiastic volunteers to join us and become a Trustee for our wonderful charity, Wiltshire Portage. Wiltshire Portage supports families who have children aged birth to school entry with additional needs, empowering parents and carers to help their children to reach their full potential as they transition into school and beyond.
There has been a rise in the number of children who have additional needs over the past few years and research has shown that early intervention is vital in helping these children to develop. At Wiltshire Portage, we have a team of experienced Home Visitors who regularly visit families who have young children with additional needs. During visits, Home Visitors identify areas of support that are needed and deliver child-led learning activities through play. Having a child with additional needs can be challenging and Home Visitors are also able to support parents and carers; providing information and sign posting them to organisations who can help.
As a charity, Wiltshire Portage relies on a team of Trustees to work with the CEO in the running of the charity. Trustees are asked to attend a meeting (this is currently carried out virtually) once every two months in the evening.
The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme in Spring 2026, which operates across London.
We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects.
WHO CAN VOLUNTEER AS A MENTOR?
We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities.
OUR MENTORING PROGRAMMES
We will be running our exciting Twelve-week Mentoring Programme from March - July 2026, across London, in the boroughs of Enfield, Hounslow, Southwark, Redbridge, and Sutton.
The programme will involve:
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Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week.
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Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator.
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Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.
We will train you to mentor and provide ongoing support for the duration of your programme.
The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work.
PERSON SPECIFICATION
Requirements
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A minimum of 18-years-old.
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Willing to complete a DBS Check (paid for by The Diana Award).
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Willing to provide contact details for two referees.
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Has the right to work and volunteer in the UK.
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Able to attend a three-hour in-person mentor training session.
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Able to commit to weekly face-to-face sessions.
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Lives or works in London.
Skills
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Passion for working with young people.
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Has developed or willing to develop active listening skills.
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Ability to see solutions and opportunities when working with people or in a group setting.
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Ability to show resilience when faced with challenging situations or behaviours.
Experience / Knowledge
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Has work experience, this can be professional, from previous volunteering, or social action initiatives.
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Has developed or willing to develop experience of picking, planning, and delivering a social action campaign.
Optional Experience / Knowledge
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Has prior experience working with young people.
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Has experience in organising grassroots activism.
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Has experience or knowledge in Corporate Social Responsibility (CSR).
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Has experience or knowledge in Widening Participation.
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Has experience in project management.
Responsibilities
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Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET.
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Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting.
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Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator.
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Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback.
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Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences.
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Support young people to plan a social action project.
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Foster a growth mindset and encourage young people to challenge themselves to work towards their goals.
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Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc.
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Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy.
OUR CHARITY
The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see.
HOW CAN I APPLY?
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Read the Mentor Application Pack attached, so you have all the necessary information before applying.
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Apply now using the Online Application Form. The deadline to apply is 7th January 2026 you will hear back about your application in mid-January 2026.
If your application is successful, volunteer mentoring will begin in March 2026, following identity checks and training.
We can’t wait to receive your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced Fundraising Volunteers to help us find the money we need to keep our club going and grow. This is a vital role where your skills can make a real difference. You'll be working behind the scenes to find new funding opportunities, write strong applications, and help us show funders the amazing impact our club has. If you've got experience in fundraising and want to use it for a great cause, we'd love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a patient and chatty volunteer who can communicate with a clear and loud voice, to visit a lovely gentleman in his 70s in Woolwich. His love for music is something he would love to share with a visitor, enjoying the 50s, 60s and 70s through sound.
This gentleman is blind and communicates differently depending on the day. His engagement may fluctuate between quietly appreciating your company and loving a long chat. Your visit would be a gentle check-in — sharing a cuppa, a chat, and simply being present.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year and, in many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is a Check in visit role, meaning that your visits are likely to be short - on average 30 minutes or less. Some of the people we visit may be unable to communicate with words. Sometimes the person might choose not to meet with their visitor. Your visit is however very important, and these are some of the things you could be doing on a visit:
• Checking in on their well-being and speak to support staff to get an update on how the person is doing
• You might be able to bring a treat that the person enjoys, like chocolates or fruit.
• Some people we support enjoy sensory experiences so items that will stimulate their senses can also help you create a sense of connection with the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions.
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
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You’ll see the direct results of your work as we grow together.
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You’ll gain invaluable experience for your CV and future roles in the third sector.
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You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
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Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
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Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
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Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
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Develop and maintain a central fundraising tracker (Excel or similar)
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Log all fundraising activity, targets, and deadlines
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Collaborate with our social media volunteer to promote campaigns
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Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
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Clear, friendly written and verbal communication
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Creativity and confidence in engaging with people online and offline
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Strong organisation and time management skills
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Self-motivation and the ability to work independently
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A genuine passion for our mission and grassroots charity work
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Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
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Flexible and remote
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Around 2 to 5 hours per week
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We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
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Hands-on experience in fundraising, event planning and project coordination
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Something impressive and meaningful for your CV or portfolio
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Real-world charity sector experience
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Friendly support and mentoring from a passionate team
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A strong sense of purpose, knowing your efforts directly support families in need
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References available on request
How to Apply:
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!)
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who would like to play a role in building people’s confidence! As an English-speaking volunteer whether native or fluent and with any kind of accent or background, you will have the skills needed to support people who would like to improve and learn the English language. Just by talking to those wanting to learn, you will be helping and making a difference!
What you will be doing
- Prepare and deliver engaging and supportive ESOL sessions tailored to learners’ needs
- Help participants improve everyday English for social situations, key events, and community integration
The skills you need
- Patience, empathy, and a passion for empowering others
- Ability to create a welcoming and inclusive learning environment
- Preferably hold a TEFL qualification but not a necessity
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Volunteer Opportunities with Beyond the Streets
Do you want to invest your time supporting women who are marginalised in Tower Hamlets? Do you feel called to social justice and want to do something about it? For over 20 years we have been supporting women involved in selling sex. Many of the women credit our Door of Hope project with being key to their sense of wellbeing whilst on the streets and for some, their exit from selling sex.
We are recruiting new volunteers to continue delivering consistent outreach, early morning, and late evening, spanning different days of the week.
We need volunteers to work with the women we support. We are looking for women with:
- A vision for reaching out to women involved in/affected by selling sex/sexual exploitation.
- Empathy, compassion and a non-judgmental approach.
- An ability to build trusting relationships whilst maintaining personal boundaries.
What you can expect from us
- An opportunity to work together to see an end to sexual exploitation.
- A friendly, supportive, and experienced team.
- A positive volunteering environment, including volunteer induction and ongoing supervision and support.
- Safeguarding and outreach training
- Access to free organisational training around working with women.
What we ask from you
- A regular time commitment to take part in outreach, 1 session a month with 1 session as a back up.
- Be available to attend Induction and training sessions (including a Christmas social)
- A commitment to reflective practice – taking good care of yourself, contributing to team or 1-1 supervision, responding reflectively to your experiences with Door of Hope
- An openness to learning and working together.
- Availability to attend team meet ups 4-5 events a year (usually on a Monday or Tuesday evening)
We are looking for local volunteers:
- If you live within 8 miles of Tower Hamlets, we can cover the cost of late night, safe transport to and from the outreach meeting place via Taxi.
- If you live outside an 8-mile radius of Tower Hamlets it would be helpful if you had access to a car or be willing to contribute to the cost of a taxi home.
We are now accepting applicants.
To apple, please visit out website via the 'Apply' button here on Indeed.
The closing date for applications is Midnight Sunday 30th November 2025. Provisional Interview date Monday 15th December 2025.
The client requests no contact from agencies or media sales.




