Maintenance manager jobs

Why Join Us?

This is a fantastic opportunity to join a purpose-led, mission-driven team and take a central role in shaping and growing our operations. You’ll be part of something meaningful - creating impact through environmental reuse, retail innovation, and inclusive employment - all within a supportive, values-based culture.

The Role

As Operations Manager, you will be responsible for overseeing the day-to-day operations of our Abingdon site, ensuring that our Wood Shop, workshop, and facilities turn a profit and run smoothly, safely, and in line with our business plan. You will manage a multi-skilled team across customer service, warehousing, and woodworking, and play a key part in delivering on OWR’s strategic goals - from retail growth to workshop projects to community initiatives.

You’ll work closely with the CEO and play an integral role in leading OWR’s operational performance, culture, and sustainability.
 

Key Responsibilities

· Ensure a positive customer experience for everyone accessing OWR services at our Wood Shop, online and over the phone.

· Lead and oversee our Wood Shop and workshop operations, managing retail activity and supporting staff with purchasing and merchandising.

· Develop and maintain business systems to ensure high standards of service, safety, and sustainability across the site.

· Take ownership of Health & Safety policies, procedures, and compliance across the Abingdon site and satellite facilities.

· Provide visible and motivational leadership to operational teams - including customer service, warehouse, and woodwork - promoting team development and high performance.

· Coordinate with the marketing function to grow profitable retail and commercial sales.

· Support and develop workshop-based manufacturing and bespoke wood projects, ensuring delivery, quality, and customer satisfaction.

· Manage facilities at Suffolk Way, and off-site strorage, including building maintenance, utilities, and supplier contracts (supported by the Business Administrator).

· Actively participate in senior team meetings and contribute to strategic planning.

· Work with the Wood to Work team to offer meaningful work experience for job seekers, apprentices, and school volunteers.

About You

We’re looking for a hands-on, confident, and people-focused leader who thrives in dynamic environments and believes in combining operational excellence with social impact. You’ll have strong commercial and systems-based thinking and be motivated by purpose as much as performance.

Essential skills and experience:

· Significant experience in retail, warehouse or production operations

· Proven team leadership and staff development skills to support a positive organisational culture

· Strong understanding of Health & Safety - NEBOSH or similar qualification preferred

· Confident with stock control, EPOS/till systems, and financial reporting

· Good IT, numeracy, and written communication skills

· Excellent interpersonal skills and the ability to support and guide a diverse team

Desirable:

· A background or passion for timber, carpentry, or sustainable materials

· Experience in social enterprise, charity, or inclusive employment

· Line management experience including management of HR processes

How to Apply
 

If this opportunity excites you and you believe you have the skills, experience, and passion to lead Oxford Wood Recycling’s operations, we’d love to hear from you. Apply today and be part of something extraordinary.

Are you committed to improving life for people in Bedfordshire?

We’re a growing grant-giving charity looking for someone to help us organise our grant giving. You’ll need to be organised and adaptable to fit in with a small team. You’ll need to be a good communicator and have the IT skills to work with financial and database software to generate good quality information to help us measure how well we’re doing.

PURPOSE OF THE ROLE:  

• Administration of management systems for the processing of applications for charitable grants 
• Assistance in the administration of the schools bursary scheme 
• Assistance in the administration of Further Education bursaries 
• Monitoring residential properties lettings 
• Administration of activities in our trading subsidiaries 
• General support in the management of the office  

This is a part time role intended to be four full days a week but with some flexibility for the right candidate. The role will be based at our office in Lower Sundon on the outskirts of Luton.

If you’d like to discuss further please contact our Chief Executive David Oldham

Are you a proactive and organised leader with a background in facilities, hospitality, or housekeeping management? Join us as a General Services Manager, where you’ll play a key role in both strategic planning and the day-to-day operations of our care home environment.

You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
What you will be doing:

- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.

What we re looking for:

- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Maurice House

Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

BACKGROUND

“Our society will be judged by how we respond to those to whom we owe nothing.”

Helen Bamber OBE

Vision: All survivors of trafficking, torture, and extreme human cruelty have safety, freedom, and power.

 Purpose: Together with survivors, partners and supporters we change systems by taking action

and bearing witness so that all survivors of trafficking and torture can access recovery and

protection

Mission:

· Combining lived and learned expertise the Helen Bamber Foundation Group puts the Human Rights of survivors of trafficking, torture and extreme human cruelty at the centre of everything we do. Together we rebuild lives.

· We and change the systems that further traumatise, isolate and fuel the exploitation of survivors. Together we challenge.

· We lead and enable improvements to best practice and policy in the UK and Globally based on evidence from lived and learned expertise. Together we transform.

· We host and partner with others to maximise collaboration in pursuit of safety, freedom and power for all survivors of trafficking, torture and human cruelty. Together we are stronger.

The Helen Bamber Foundation, founded in 2005 by the pioneering human rights advocate Helen Bamber, was created to reflect the evolving global patterns of violence and persecution. Helen Bamber, who entered Bergen-Belsen Concentration Camp in 1945 as part of one of the first rehabilitation teams, recognised that all survivors of extreme violence—regardless of the perpetrator—require safety, legal protection, and medical and emotional support. Today it is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty.

In 2020,  the Helen Bamber Foundation joined forces with Asylum Aid (established in 1990) to form the Group. Asylum Aid specialises in providing legal representation to vulnerable individuals seeking asylum, focusing on the most complex cases including survivors of trafficking, children, and stateless people. Asylum Aid is a leading actor in strategic litigation and advocates for policy and systemic changes to remove barriers to protection and justice. Asylum Aid maximises its impact by providing training and working in partnership with other organisations.

Today, the Helen Bamber Foundation's unique Model of Integrated Care (MoIC) provides holistic support encompassing therapy, legal advocacy, medical treatment, and practical assistance, helping survivors rebuild their lives with safety, freedom, and dignity. Using our expertise we drive best practice and systems change to deliver for all survivors.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

Equity, Diversity & Inclusion  

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.  

We recognise and value the role diversity plays in good governance and genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.

OVERVIEW OF THE ROLE 

Having moved into our new Trauma Centre last year, we are now looking for our first Office Manager, to coordinate and ensure that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of a Facilities and Operations Assistant, they will ensure our staff and clients are able to enjoy a safe and comfortable environment.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am 6th May 2025

The website form will asked you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 12th May, followed by shortlisted candidates attending in-person interview week commencing 19th May. We will also ask you to complete a short written task ahead of the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to an enhanced/DBS check and disclosure of adult and child barring lists, and confirmation of current registration with your professional body (if relevant). If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources  which may help in preparing your job application.

Due to the nature of this service, this post is only open to female applicants (Equality Act 2010, Schedule 9, Part 1). 

Cambridge Women’s Resources Centre (CWRC) is looking for a dynamic, compassionate, and forward-thinking Centre Manager to head up our newly reopened Peterborough Women’s Centre, which reopened its doors in March 2025 following renovations. 

This is an exciting opportunity to build a trauma-informed, vibrant women’s service in an area facing significant deprivation, including women who have been involved in the criminal justice system. As Centre Manager, you will lead the development of the centre’s services and partnerships, directly contributing to improved health, wellbeing and rehabilitation of women in Peterborough. 

Whether you're an experienced women’s sector professional, a community or probaton worker ready to step into management, this role ia a unique chance to shape a centre from the ground up—bringing vision, empathy, and leadership to make a real difference to women's lives in Peterborough.

St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.

To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.

Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.

Be accountable and submit reports to the Diocesan Estate Team as required.

This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.

Property Manager - Job Description

Main Duties

Repairs and Maintenance

• Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
• Undertake regular property and site inspections and manage actions.
• Responsible management of religious and listed buildings.
• Contractor management – Coordinate works to deliver value, meet quality and safety standards.
• Arrange periodic building inspections, liaise with estates on associated work.
• Submit reports to the Diocesan Estate Team as required.

Health & Safety

• Management of Statutory Inspection – arrange, manage and monitor.
• Use WorkNest H&S management system to manage compliance and risk issues.
• Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.

Residential Lettings and Hall Hire

• Proactively manage income generating residential properties and parish halls.
• Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
• Periodically meet with managing agents to ensure that the best service is being provided.
• Maintain good relationships with tenants who use our halls and office space.
• Manage parish hall hire queries and coordinate the compliant use of facilities.

Governance and Compliance

• Ensure parish compliance with all diocesan policies.
• Maintain a parish asset register, inventory and annually review insurance cover. .
• Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
• Implement and oversee GDPR policies related to parish data collection and usage.

Volunteer Coordination

• Support and guide parish volunteers involved in facilities, or health and safety activities.
• Organise and oversee rotas for volunteers assisting with maintenance tasks.

Professionalism and Values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.

Key Internal and External Relationships

• Parish Priest, clergy and Pastoral Area colleagues
• Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
• External suppliers and contractors

Property Manager – Person Specification

Competence, Expertise and Knowledge:

Essential

• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• Solid experience of property management
• High level of proficiency in IT, including Microsoft Office and financial software.
• Knowledge of property management, including maintenance and health and safety compliance.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
• Valid driving licence and access to a vehicle.

Desirable

• Professional property or Health & Safety qualification
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Knowledge of safeguarding and data protection practices.

Salary, Benefits & Location

Salary: £30,000 - £32,000 Depending on experience and skills

Hours: Full Time, 37.5 hours per week

Contract: Fixed-Term 1 Year

Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ

Benefits:

25 days holiday plus bank holidays

Life Assurance and Employee Wellbeing

Contributory pension scheme with Scottish Widows

How to Apply

Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.

The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

The closing date for applications is Saturday 17th May 2025, at 6pm.

Interview Information

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Position: Manager, Advice and Advocacy

Reporting to: CEO

Location: St Vedast Street, Norwich, with operational responsibilities in East Anglia. Hybrid working considered.

Salary: Starting at £29,936.51 during probation, rising to £32,539.69 upon successful completion, with potential to reach £35,142.86 with additional responsibilities per annum (Band 5).

Hours: Full-time, 08:30 – 16:30, Monday to Friday

About Us:

Equal Lives has been a leading advocate for Disability rights in Norfolk for nearly 30 years. We are committed to empowering Disabled individuals through expert Advice and Advocacy services.

Role Overview:

We are seeking a dynamic leader to join our team and oversee our newly integrated Advice and Advocacy services. The ideal candidate will have a strong background in managing teams within the third sector, a deep understanding of the challenges faced by Disabled individuals, and a strategic mindset.

Key Responsibilities:

• Lead and support our Advice and Advocacy teams through a transformative period, fostering a culture of continuous improvement.
• Ensure the delivery of high-quality, person-centered services that meet the diverse needs of our community.
• Drive strategic initiatives to dismantle barriers and promote Disability rights across East Anglia.

Candidate Requirements:

• Proven experience in leadership roles within the third sector, preferably in Disability rights or advocacy.
• Knowledgeable about the barriers and challenges faced by Disabled individuals.
• Strategic thinker with the ability to navigate change and drive innovation.
• Commitment to inclusivity and promoting the rights of Disabled people.

Why Join Us?

Equal Lives is dedicated to creating an inclusive workplace where all voices are heard and valued. We offer a supportive environment where your leadership skills can make a real difference in advancing Disability rights.

Are you interested in a career in reinvestment and retrofit project management while working for a leading charity?

We're seeking a dedicated Project Manager to join our Assets team and lead reinvestment and retrofit programmes, driving refurbishment and energy improvements across our properties while ensuring compliance with PAS 2035 and relevant standards and delivering responsive and planned maintenance to St Mungo’s housing portfolio alongside the team.

This role of Reinvestment and Retrofit Works Project Manager is essential to improving our housing stock quality and reducing carbon emissions. Other Key Responsibilities include:

• Assisting the Senior Project Manager in ensuring refurbishment/retrofit programmes meet quality and regulatory requirements.
• Preparing budgets, forecasts, and programme schedules.
• Overseeing the design, procurement, and delivery of refurbishment/retrofit projects.
• Build relationships with partner organisations, including the GLA, Homes England, and Local Authorities.
• Managing projects and contracts for reinvestment/retrofit initiatives.
• Contributing to organisational strategies in reinvestment, safety, PIE (psychologically informed environments), and sustainability.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

This is a fantastic opportunity for someone who is passionate about enhancing Decent Homes Standards , working alongside an innovative Property Services Team to improve housing for people experiencing homelessness.

To succeed you should demonstrate the below:

• Qualified in the built environment (RIBA, RICS, CIOB) with experience managing reinvestment and retrofit programmes, budgets, and stakeholders (e.g., QS, Architect, Contractor), ideally in social housing or local authority.
• Skilled in financial appraisal, risk management, value-driven efficiency, and transformational change.
• Experience in design development, environmental standards, and working with Retrofit Coordinators, Assessors, and Designers.
• Strong communication, negotiation, and stakeholder management skills.
• Advanced project management expertise or certification (e.g., PRINCE2, APM, PMP).
• Knowledge of funding applications for retrofit and decarbonisation projects, and construction/technical expertise, including JCT, Building Regulations, and related legislation.

Overall, you will be ready to work collaboratively in a forward-thinking environment where your expertise is valued. In addition, a range of support and training initiatives will be put in place to assist the successful applicant in the delivery of this role.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 12 May 2025 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people with mental health and complex backgrounds
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

This role plays a key part in the team responsible for managing and delivering the repair and presentation of the Gallery’s building fabric. The role involves the line management of staff, consultants, and term maintenance contractors, and reports directly to the Head of Department.

The successful candidate must be self-motivated and able to work collaboratively within a team, while also communicating effectively with a wide range of departments and colleagues. It is essential that all planned works are carefully coordinated to minimise disruption and remain fully compliant with all regulations.

This post offers the successful candidate to bring innovation and experience together with a systematic approach to problem solving, to achieve the most efficient and cost effective methodology of undertaking work within an historic building, with an emphasis on protecting the nations collection of European art. 

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

 

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

 

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

 

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

 

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

 

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Contract:  Permanent, full time 

Salary:  £37,368 - £43,451 per annum + £3,954 London Weighting Allowance  

Location: Hybrid, office days based at Victoria 

Closing date:  Sunday 11 May 2025

Interview date:  w/c 19 May 2025 

We’re looking for an experienced and proactive Estates and Facilities Business Partner to help us maintain a safe, efficient, and welcoming estate across all Blue Cross sites. You’ll ensure our properties are fit for purpose—supporting great care for animals, proud workplaces for our people, and confidence for our supporters. 

More about the role

At Blue Cross, we are committed to the welfare of animals and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support services, all aimed at helping pets and people to thrive together. 

In this key role, you’ll work with local teams to plan, manage and oversee both proactive and reactive maintenance projects, ensuring works are delivered safely, professionally, on time, and within budget. You’ll also advise and support colleagues with property-related matters, from compliance and safety to improving sustainability and service delivery. 

You’ll manage contractors, support health and safety compliance, lead minor refurbishments, and oversee maintenance budgets. Where appropriate, you’ll also line manage site-based facilities staff and play an active role in driving improvements and ensuring our estate presents the best face of Blue Cross. 

We’re looking for someone with strong project management skills, sound technical knowledge of building maintenance and compliance, and the ability to build positive working relationships across a dispersed organisation. You'll be customer-focused, well-organised, budget-conscious, and motivated to make a difference to the environments where we care for pets and people. 

You will be needing to occasionally travel to our veterinary hospitals in Victoria, Hammersmith, Merton and Grimsby.  

Want to know more? We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us. 

About you

We are seeking a proactive and customer-focused Estates and Facilities Business Partner to become the visible face of our Estates and Facilities team. In this key role, you will work closely with teams across the organisation, regularly engaging through a variety of communication channels to understand their needs and deliver effective, practical solutions in line with agreed service levels. 

You will bring a flexible and responsive approach to your work, adapting to changing priorities while maintaining a strong focus on delivering results. While you will be a collaborative team player, you must also be self-motivated and capable of working independently without supervision. A strong customer focus is essential, as is a commitment to providing an excellent service experience across all touchpoints. 

In this role, you will need to be cost-conscious and able to evaluate the merits of different solutions to ensure value for money. Attention to detail is vital to ensure that programmes of work run smoothly and budgets are accurately maintained. You should feel confident managing multiple tasks at once and be comfortable switching between them as needed. 

We are looking for someone who is proactive and passionate about enhancing our working environments and ensuring that our properties reflect the professionalism and values of Blue Cross. If you enjoy building relationships, solving problems, and making a tangible difference to how an organisation operates, we’d love to hear from you. 
 

Essential Qualifications, Skills, and Experience 

• Sound working knowledge of buildings, including mechanical and electrical aspects 
• Knowledge of facilities management 
• Excellent communication skills both verbal and written 
• Excellent customer service skills 
• Strong analytical and problem-solving skills  
• An understanding of budgeting and experience of monitoring spend and reporting against budgets 
• Experience of working to tight deadlines 
• Experience of line managing members of staff and ensuring they fulfil their roles and are well supported 

Desirable Qualifications, Skills, and Experience 

• A formal qualification (such as an appropriate IWFM, HND, surveying or similar) 
• A formal qualification in Health & Safety, such as IOSH Managing safely 
• Accredited Project Management qualification 
• Previous experience of CAD based systems 
• Relevant construction trade qualification/experience  

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 11 May 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

The role is a job share and based at our beautiful Grade 2 listed building in Southwark. It is based on 16 hours per week working Thursdays and Fridays, with the potential to extend beyond the initial period of maternity cover.  Remote working is not appropriate for this role.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. In one week you could be doing any number of things from ensuring our teachers can access the right equipment for their training, to planning a book launch with our librarian, welcoming our trustees to a meeting, scoping and overseeing maintenance works around our building, or looking after a famous children’s author. 

We have a friendly, talented and committed team working both from the building and remotely. We are looking for a special person to ensure everything runs smoothly and efficiently

Reporting to our Chief Executive Officer (CEO), our Centre Manager will: 

• Ensure efficient processes and quality facilities are in place to support the daily operations of our staff, our visitors and other organisations that share our building 

• Maintain the building to ensure that the Centre can function as a public space that looks great, and is secure and safe 

• Be a welcoming and generous host for visitors to our Charity and for event hires at the Centre 

• Support the CEO in maintaining HR systems and processes that adhere to best practice 

• Ensure our staff have the tools available to do their best work by overseeing the outsourced IT support company and maintaining our IT systems and assets.

The person we are looking for will have: 

• amazing organisational skills and the ability to work and manage others under pressure 

• excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient 

• excellent customer service skills and experience 

• the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation 

• a good knowledge of building management and the ability to maintain clear and comprehensive records 

• a willingness to engage, negotiate and hold suppliers accountable for quality service provision 

• confidence working with (and supporting staff to work with) Microsoft Office and online platforms such as Zoom and Microsoft Teams. 

Usual hours are within 9.30am to 6pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments. The Centre Manager is the first point of contact for any building issues that occur out of hours, supported by our security and external keyholder companies. 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date 2nd May 2025 

IT and Data Manager  

Remote  

£56,000 - £61,000 per annum, depending on experience 

Full Time, Permanent   

Hours: 37.5 hours/ week  

Closing Date – 19th May 2025 

1st Interview – 29th May 2025 (Remote) 

Stakeholder Interview – 2nd- 4th June 2025 (Remote) 

2nd interview – 5th June 2025 (location to be confirmed) 

The purpose of the role is to lead an outstanding IT service across the Trust and cultivate a high performing team that supports all staff, people we support and other stakeholders.

Reporting to the Resource Director, the role will be key in supporting the digital transformation agenda, providing IT and data expertise that will enable higher quality of life for adults with learning disabilities and maximise efficiencies within the services that we provide. 

Main Responsibilities   

• Developing the IT strategy in alignment with the Trust wide strategic goals and evolving digital transformation priorities;

• Oversee the Trust’s approach to Cyber security, ensuring compliance with relevant legislation and best practice. Being the subject matter expert for the organisation.

• Oversee the Trust’s data and privacy framework, ensuring compliance with GDPR and other data protection laws and training and educating staff as required on data protection measures; 

• Lead, mentor and develop the IT team of four, fostering a culture of collaboration, innovation and continuous improvement;

• Prepare and manage the IT department budget, optimising resource allocation to achieve maximum value and efficiency and ensuring the team is equipped with the necessary skills and resources; 

• Oversee the development, implementation and maintenance of the Trust’s IT systems; 

• Providing IT expertise and advice for the software owners across the Charity including supporting the development of management reporting using Power BI;

• Support the development of an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of the diversity of the people we support; 

• Support any technology implementation plans ensuring all technology solutions are project managed effectively. To supports team members to ensure they identify risks, contingency plans and engage with stakeholders for effective collaboration; 

• To lead on procurement and contract negotiations with vendors of IT systems and software providers, ensuring ITTs and contract awards are in line with the Trust policies and value for money is achieved;

• Producing regular reports on KPIs for the IT team and reporting reasons for variances against target

What you’ll bring to the role:   

• Recognised Degree in Business IT or Computer Science related discipline or equivalent combination of education, training, and experience 

• Proven track record in a senior management digital transformation position.

• 6+ years’ digitalisation experience. 

• 5+ years Project Management experience.

• Excellent working knowledge of Power BI 

• Proven track record on delivering complex projects. 

• Experience of having designed, implemented, and evaluated organisational transformation digital solutions and has delivered change that added value to the organisation. 

• Highly effective change agent who engages with senior stakeholders to deliver the digital program to the organisation. 

• Benchmarking skills and identifies best practice and knowledge of the digital landscape of organisations. 

• High degree of budget management experience associated with digital technology design and its adaptation. 

• Has strong relationships with approved vendors and with software suppliers of digital services to ensure effective delivery of digital technologies/systems. 

Location & Travel 

Remote based - Home 

Home-based with regular travel to visit Communities in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire. Occasional overnight stays will be required. Ideally you will be located within travel corridors of Midlands to London or Manchester to York.

Excited? Read our pack, look at our strategy and know that you would be joining an amazing Trust, a brilliant team and that you would have the ability to make a real difference.

Your application should include your CV and a supporting statement of no less than one page detailing why you would like to work for the Trust and how your skills and experience meet the job description and person specification (see attached Job pack).