Member jobs in peckham, greater london
- Hours: Full-time (35 hours per week). Job share applications are also welcomed.
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Closing date: 18 June 2025 at 08.00
- Shortlisting date: 20 June 2025
- Interviews: 30 June 2025
About the role
The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.
The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.
This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
1. Brief job description
Role: Office and Fundraising Administrator
Salary: £25,000 - £30,000 depending on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Operations and Finance Lead
Start date: As soon as possible
Application closing date: 23:59 (BST) on Monday 30 June. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
2. About Save the Rhino International – leading the charge!
At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.
We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.
Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.
Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2024, we raised £4.4 million in support of our conservation partners in Africa and Asia.
3. About the role
The Office and Fundraising Administrator is an important role within Save the Rhino, supporting key functions primarily within our Fundraising and Operations pillars.
Reporting to the Operations and Finance Lead, the Office and Fundraising Administrator undertakes a range of administration and finance tasks to support office management, financial management, and fundraising, and is one of the first points of contact for our supporters and members. The Office and Fundraising Administrator will need to work regularly with Microsoft Office documents, spreadsheets and presentations, and with our Salesforce-based supporter and donation management systems. The Office and Fundraising Administrator also supports the Fundraising Team with aspects of supporter engagement and manages SRI’s volunteer programme.
In addition, depending on the experience and interests of the successful candidate, there may be opportunities to develop other skill sets.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
4. Key Responsibilities
The primary responsibilities of the Office and Fundraising Administrator are to:
- Work with the Operations and Finance Lead, including:
- recruitment and management of office volunteers and providing admin support to recruitment processes;
- financial administration, including importing and reconciling donations and other income, logging and banking cheques and cash;
- overseeing the management of SRI’s office, including booking annual inspections / tests, carrying out regular fire-safety checks, liaising with suppliers and contractors, and acting as the lead Fire Marshall;
- acting as a second point of contact with SRI’s IT contractors, maintaining logs of equipment and licence allocations, acting as an Administrator on some IT services (depending on experience), and inducting new team members on key SRI IT platforms;
- managing stocks of stationery, office consumables and equipment; assisting with booking work-related travel / accommodation for team members and volunteers, as well as occasional booking of external meeting rooms, venues etc.; assisting with administration of Board / subcommittee meetings, including diary management; and maintaining a log of SRI’s policies, and their review dates.
- Support the Community Fundraising Manager, including:
- managing communications with fundraisers; setting up appointments; assisting with event preparation and logistics; welcoming fundraisers when visiting the office; assisting with the recruitment of London Marathon runners;
- recruiting and managing event volunteers; creating and maintaining accurate records of fundraisers, donors and volunteers using SRI’s Salesforce CRM; and helping to set up fundraising and campaign pages on fundraising platforms.
- Support the wider fundraising team through:
- engaging with SRI’s members, including: sending out membership packs, responding to queries, and chasing failed payments;
- assisting with updating the online merchandise shop and creating bespoke stores for specific events, e.g. in schools;
- monitoring participation in SRI’s lottery, importing player information into Salesforce, and providing monthly reports to the local council; and updating records linked to legacies.
- Support general office administration
- answering general enquiries via the phone and main office inbox; receiving post; taking payments over the phone; taking notes of the weekly team meeting; and other tasks as needed and consistent with the role.
5. Person specification
Essential skills/ experience:
- Excellent oral and written communication skills, with a friendly and approachable manner and high attention to detail
- Experience working in customer-facing role, and handling enquiries
- Highly organised, with ability to prioritise workload and meet deadlines
- Proficient user of MS Office, particularly Excel, Word and Outlook and of CRM databases
- Experience carrying out data entry in an accurate and efficient manner
- Experience providing administrative support as part of a busy team
- Ability to be flexible, enthusiastic, self-motivated and self-confident, working both independently and as part of a team
Desirable skills/ experience:
- Experience using Salesforce
- Experience carrying out financial reconciliation
- Experience overseeing IT provision in an office environment
- Degree or professional qualification in a relevant discipline
6. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.
We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.
Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes
Duties and Responsibilites:
Involving people affected by sarcoma
- Strengthen and support our existing Involvement Network, keeping members engaged and informed.
- Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
- Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
- Develop systems to capture meaningful feedback and measure the impact of involvement activities.
- Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
- Champion the voice of patients and families across Sarcoma UK’s work.
- Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.
Volunteer Management
- Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
- Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
- Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
- Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
- Plan and deliver engaging training for volunteers based on role requirements.
- Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
- Develop and manage volunteer policies, procedures, and risk assessments.
- Ensure compliance with volunteering regulations and best practice.
- Monitor, evaluate and report on the impact of volunteering initiatives.
- Administer volunteer expenses and coordinate recognition within agreed budgets.
General
- Support cross-organisational projects that involve people affected by sarcoma.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
In this role, you will ensure the smooth and effective running of our Board of Trustees and its supporting committees. Working closely with senior leaders and Board members, you will be responsible for coordinating meetings, preparing high-quality documentation, and supporting compliance with governance and regulatory standards.
You will play an essential part in delivering a professional and efficient meeting management service. This includes planning and scheduling meetings, drafting agendas and papers, maintaining accurate records, and ensuring that best practice principles are upheld across all committee processes.
You may already have experience in committee administration, or you may bring a strong background in general administration or an educational interest in governance and a willingness to learn.
If you’re a quick learner with a keen interest in developing expertise in committee administration, we’d love to hear from you!
We would like to hear from you if you can demonstrate:
- Experience of providing diary management support
- Experience of committee secretarial duties
- Demonstrate customer service exeperience
- Confident written and verbal communication with colleagues and senior stakeholders
- Demonstrate strong organisational skills including the management of multiple activities.
- Delivery of work that is on time and to a high standard with excellent attention to detail.
- Demonstrate a high level of IT skill that can be used to deliver day-to-day work and to improve business processes.
The salary for this position will be between £30,000 - £34,000 depending on experience. This is a full time post at 36 hours per work and will be offered on a permanent basis. We will consider making this a part-time appointment, but no less than 0.8 FTE.
We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week with the option to work remotely for the remainder of the week.
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.
We welcome all applicants including those from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.
Closing Date: 18 June 2025
Interview Date: 1 & 2 July 2025
The client requests no contact from agencies or media sales.
Head of Member Experience
£52,744 per annum plus excellent benefits
London WC1X and home-based
35 hours per week
Permanent
The Head of Member Experience is a high-profile leadership role at the College, responsible for shaping and delivering an innovative and inclusive membership experience for over 25,000 paediatricians and child health professionals globally. You will lead on membership strategy, operations, engagement, and benefits development; ensuring that our members receive real value and meaningful support throughout their careers.
As Head of Member Experience, you will oversee the development and delivery of a compelling member benefits offer, using data, insights and member feedback to enhance satisfaction, retention and income (currently over £7.5 million). Working closely with colleagues across digital, marketing, finance and careers, you will drive improvements in how we serve our members, from onboarding and services to communications and digital infrastructure.
Reporting to the Associate Director of Membership and Engagement, you will also work with senior leaders and committees, leading the reporting and analysis of membership performance, and contributing to College-wide strategic priorities.
You will be responsible for engaging with governance processes around membership, including overseeing changes to membership categories and election of senior member roles, and ensuring that member needs and insights are championed throughout the organisation.
You should bring significant experience of leading membership functions in complex organisations, including expertise in digital service delivery, budget management, and cross-functional collaboration. You’ll also need excellent communication skills, sound judgement, and the ability to balance strategic vision with operational execution.
A background in the healthcare sector, knowledge of governance matters, or a professional membership (e.g. CIM) would be advantageous. A formal project management qualification is also desirable.
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 12 June 2025.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
Are you a dynamic and community-minded leader ready to shape services that make a difference?
Young Barnet Foundation is seeking a passionate and strategic Head of Member Development to strengthen our relationships with members and the wider community, enhance support across the voluntary and community sector, and champion the voices of children, young people, and families across Barnet. This role will lead on service development, community engagement, partnership building, and capacity strengthening, ensuring that our members and the communities they serve thrive.
About Young Barnet Foundation
Young Barnet Foundation (YBF) is a membership-based charity supporting over 200 local charities, community groups, and social enterprises working with children, young people, and their families in the London Borough of Barnet.
We are proud partners in Barnet Together and part of a national network of over 30 Young People’s Foundations (YPFs) that support the local voluntary and community sector through collaboration, funding support, partnership brokering, and capacity building. YBF works under a guiding ethos of Generous Leadership, placing partnership and shared learning at the heart of its approach.
Key Responsibilities
Strategic Community Engagement & Leadership
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Lead the development and delivery of YBF’s community services strategy in line with organisational priorities and the needs of our members.
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Drive forward inclusive and meaningful community engagement, ensuring services are informed by local voices, lived experience, and insight.
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Strengthen YBF’s position as a key community convener and trusted partner across Barnet’s VCFSE and statutory sectors.
Membership Support & Capacity Building
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Provide oversight and innovation in YBF’s membership offer, including training, networking, and 1-to-1 support.
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Lead on developing and managing strategic partnerships that benefit the local community and YBF members.
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Support member organisations in accessing funding, building resilience, and improving impact measurement.
Monitoring, Evaluation & Impact
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Oversee the measurement of outcomes and the collection of community intelligence, aligning activity with YBF’s Theory of Change.
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Ensure YBF’s community engagement activities are evidence-based, inclusive, and high-impact.
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Prepare reports, case studies and recommendations to inform internal planning and external reporting.
Stakeholder & Partnership Development
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Represent YBF at senior stakeholder forums, including local authority meetings, networks, and strategic collaborations.
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Support the CEO in developing and delivering YBF’s stakeholder engagement plans in collaboration with internal teams.
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Ensure open and accessible pathways for the community to shape and engage with YBF’s work.
Team & Organisational Leadership
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Line manage a team, providing clear leadership, supervision, and support for professional development.
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Contribute to YBF’s senior leadership discussions and organisational planning.
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Support cross-team collaboration and continuous improvement across the organisation.
Person Specification
Essential
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Proven track record in community engagement and development within the voluntary sector, or related areas.
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Significant experience of managing people and services within the charity, community or public sectors.
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Excellent relationship-building and partnership development skills.
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Experience using data, insight and impact measurement to inform service design and delivery.
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Ability to represent an organisation confidently in external forums and high-level meetings.
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Strong written and verbal communication skills.
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Demonstrable commitment to diversity, equity, inclusion and anti-racism.
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A collaborative, values-led leader with a passion for community development.
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Proficient in the use of the Microsoft suite (Word, Excel, Project, etc)
Desirable
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Knowledge of the London Borough of Barnet or similar diverse contexts.
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Experience managing budgets and/or contributing to income generation.
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Understanding of local government and VCFSE sector policy environments.
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Working knowledge of Salesforce CRM
Every Child and Young Person in the Borough of Barnet has access to activities, opportunities and support services which meet their needs.
The client requests no contact from agencies or media sales.
Office based, London (with hybrid working)
6-month fixed term contract
Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.
You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.
If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.
What we are looking for
The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.
Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply online, please visit our recruitment portal.
Closing date: 5.00pm on Friday, 20th June 2025.
Interview date: w/c 30th June 2025 (held virtually).
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
About Us
The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.
We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.
ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.
We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.
The Role
We are looking for a motivated and organised Project Manager to lead the AQS Access Pathway Project, funded by City Bridge Foundation. This newly created role will be responsible for redesigning and updating the Advice Quality Standard (AQS) and developing a new progression-based Access Pathway for advice services.
This is a fixed-term role, with funding secured for a minimum of 36 months. You will work closely with our Deputy Director and a wide range of stakeholders to successfully deliver a new version of AQS and its accompanying framework.
Key Responsibilities
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Design, manage, and deliver the AQS Access Pathway Project in collaboration with the ASA Deputy Director.
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Convene and facilitate a Project Advisory Group comprising ASA members and key stakeholders.
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Engage with external stakeholders including auditing and accrediting bodies such as AgeUK, Citizens Advice, Welsh Government, and the Money and Pensions Service.
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Promote and communicate the project to advice services, funders, and wider voluntary sector audiences.
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Oversee project monitoring and evaluation, including data collection and reporting to ASA’s Board and funders.
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Support budget tracking and financial reporting in collaboration with senior leadership.
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Actively recruit new services to engage with AQS and promote interest in quality assurance across the sector.
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Undertake other duties as required to support successful delivery and integration of the project.
What We’re Looking For
Essential:
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Commitment to social justice, human rights, and equitable access to advice services.
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Demonstrable project management experience, from design through to delivery.
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Strong understanding of quality assurance frameworks and their impact on client outcomes.
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Excellent communication and stakeholder engagement skills.
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Ability to manage competing priorities and tight deadlines with accuracy and diplomacy.
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Experience working within complex multi-agency environments.
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Knowledge of the social welfare legal advice sector and challenges faced by frontline organisations.
Desirable:
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Experience managing staff, volunteers, or consultants.
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Comfortable using Microsoft Office 365 and other standard IT tools.
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Data-literate, with ability to use evaluation and performance data to drive outcomes.
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Strong written communication and presentation skills.
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Willingness to undertake training and professional development as needed.
Benefits
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Salary: £36,000 per annum
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Contract: Fixed-term (until at least September 2028), full-time (37 hours per week)
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Annual Leave: 30 days per year plus 8 bank holidays
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Pension Contribution: 6% employer contribution
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Flexible Working: Weekly London office attendance with scope for hybrid working
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Meaningful Work: An opportunity to help shape the future of quality standards across the advice sector
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Collaborative Culture: Work within a small, passionate team and national network
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hillside is looking for a part time Caseworker to join the Mental Health Recovery Team which supports Islington residents with:
- Person-centred, coproduced and trauma informed recovery-focused interventions.
- Promotes independence and self-management for members
- Delivers a wraparound service in partnership with local authority, statutory agencies and community partners.
- Ensures members ‘involvement in active volunteering and coproduced activities, service planning and reviews
Main responsibilities:
- Motivate, lead and encourage member participation at all levels of responsibility, working alongside members to complete tasks.
- To work as a member of Hillside Team to deliver outcomes for the Recovery Programme
- To keep systems and database up to date with members ‘information
- To provide information and support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments and deal with safeguarding concerns promptly and in line with Safeguarding protocols and procedures.
- To offer information and support to members regarding their mental health, and signposting to appropriate organisation for issues concerning housing, benefits and any legal matters
Skills, Knowledge and Abilities
- Experience in direct support work with adults with mental health diagnosis or other vulnerable people including providing emotional and practical support (one year minimum)
- Excellent caseworker with good assessment, motivational and empowerment skills
- Experience of working cooperatively and effectively in a team
- PC literate (Word, Excel, PowerPoint, Outlook)
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Knowledge and skills to operate within a trauma-informed approach.
- Ability to provide non-judgemental, non-directive, person-centred and confidential support to members in crisis
- A clear understanding of safeguarding policies and procedures
- Ability to break down objectives/tasks to manageable components and maximise the potential for member participation
- Understanding of and commitment to the principles of social inclusion
- Understand and be able to implement the Equality Act and GDPR
- Deal with difficult and/or challenging situations as they arise to ensure members’ safety.
Desirable
- Knowledge/experience of employment and benefit issues facing people
with mental health problems
Other tasks
1. Act as designated key worker with responsibility for goal planning to a group of members
2. Participating with colleagues organise social programme activities for members
3. Monitor project progress against agreed outcomes and provide necessary reports to the Senior Management
4. Motivate, lead and encourage member participation and enable members to maximise potential for involvement in the Workday Programme
5. To work occasional out of hours work, on a rota basis if needed, in accordance with the needs of the programme.
Application submitted with CV only and without cover letter will not be taken into consideration.
The cover letter should address in details and with examples how the candidate meets each skills, knowledge and abilities required by the role
The client requests no contact from agencies or media sales.
Homeless Link are seeking a Head of Fundraising to develop our fundraising strategy and support us to achieve our goals by securing sustainable funding.
Homeless Link is the national membership charity for frontline homelessness services. We work to improve services through research, guidance and learning, and campaign for policy change that will ensure everyone has a place to call home and the support they need to keep it. Our mission is to develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless or vulnerably housed. The Head of Fundraising will play a crucial role in helping us to achieve that mission and ensure that we have the resources available to make the biggest impact on behalf of our members.
With budgets and funding opportunities being squeezed in both the public and charitable sectors, the competition for organisations to remain able to develop and positively support vulnerable people experiencing homelessness is getting harder and harder. This is a great opportunity for someone who loves a challenge and is motivated to make a real and lasting difference.
We need someone who shares our values of having Ambition, Boldness, Curiosity, Diversity and Empowerment to drive forward our fundraising strategy and ensure that as a membership body we are at the forefront of ensuring valuable resources continue to strengthen and develop the sector.
We are actively seeking to increase diversity within our organisation, and would welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Conscious Advertising Network (CAN) challenge outdated norms, tackle waste and fraud, and champion transparency to unlock growth and innovation. By safeguarding society and the environment, we ensure advertising truly works for everyone.
CAN is a coalition of more than 190 advertisers, agencies and civil society groups, all working together to ensure we create effective advertising that works for everyone. At CAN, we believe that advertising should inspire, innovate, and drive real results – without compromising our rights and freedoms.
Our Guiding Principles and Guides cover six main areas; information integrity & hate, inclusion, children’s rights & wellbeing, informed consent, anti ad-fraud, and sustainability. The Guides are designed for advertisers and agencies and offer practical steps to help navigate the changes within the advertising industry.
Role Purpose
The primary role of the Research & Insights Officer is to support the Research & Insights Manager in conducting research and producing insights which supports the development of CAN’s conversations with advertisers around the issues embedded in its Guiding Principles and Guides.
Core Duties and Responsibilities
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Assist the Research & Insights Manager in the design and managing of research and insights which support CAN’s mission.
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To support the Research & Insights Manager in creating producing insights and communications materials for the advertising industry and trade and national press i.e Member briefings, press releases and social media comms.
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Awareness of, and regular reporting on, relevant research bodies and initiatives/ projects they are undertaking which help unearth new potential research areas where advertising is impacting human rights
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Working with members and external partners to collaborate on research projects or to gain insights on the advertising ecosystem
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Assist with project management to support the research and insights team, as well as the wider CAN team
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Working with other teams internally to collaborate on projects where required, in particular supporting the communications to members.
Measurement of Success
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Successfully working alongside the Research & Insights Manager in the delivery of robust and interesting research projects and related communications materials, to ensure advertising works for everyone
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Discovery of new issues and talking points to uncover emerging issues related to advertising harms
Skills and experience (required)
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Experience in the field of research or journalism
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The ability to produce clear, well-sourced and accurate briefings and summaries, or news articles
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Ability to work both in a team and independently
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Fast-learning self-starter comfortable to work in a fast-paced and wide-ranging work environment
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An understanding of investigative journalism and research
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Fluent written and spoken English
Skills and experience (desired)
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A proven track record of research achieving impact, either through journalism or the production of content which has measurably improved awareness on a given issue
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An understanding of the ad tech ecosystem and related harms
Other information
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The role will entail hybrid working, predominantly working from home with some days working in a London based office
Package
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Competitive salary & statutory pension contribution (£28k depending on experience)
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12 months Fixed Term Contract with a view being extended
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23 days holiday
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1 Day off for your Birthday
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Primary caregiver leave - 2 days paid
To apply:
Please submit a CV and cover letter by June 30th. Your cover letter should be no more than 2 pages long, answering the following questions:
1. What is your motivation for working with Conscious Advertising Network and this role specifically?
2. What skills and experience would you bring that will enable you to be successful in this role?
Our diversity and inclusion commitment
The Conscious Advertising Network exists in a diverse society. Our aim is to build a team that reflects this diversity, while fostering a working environment, which allows every employee – regardless of their differences – to thrive.
We aim to do this by sharing our job opportunities across a wide range of online platforms, actively interviewing a diverse pool of applicants and ensuring that career development is based purely down to talent, personal values and effort.
We do not tolerate discrimination of any kind.
Conscious Advertising Network is a network of 190 members challenging outdated norms and taking bold steps to ensure advertising works for everyone
The multi award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as its comprehensive services for its musician members.
The ISM is now looking for a talented marketing professional to join the collaborative and creative marketing team at the ISM to drive our marketing activities: in particular recruitment of new members. You will have a good understanding of why professionals join a membership organisation and great analytical skills as well as emotional intelligence and keen attention to detail. You will also work with membership colleagues to promote retention within the membership. You will be able to demonstrate significant effectiveness in your career to date and have at least 5 years’ marketing experience, preferably in a membership organisation or in an arts setting.
You will be joining a professional staff team who are based in Bayswater, London. The role is hybrid but at least 3 days per week will be in the office.
For a full job description for this role and details of how to apply please visit the ISM website.
Closing date is Monday 23rd June. Interviews will take place face-to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
Can you help us find opportunities for our members? Mosaic Works provides work experience opportunites for LGBT+ 12 - 25 year olds mentored by an LGBT+ employee from that workplace.
Mosaic LGBT+ Young Persons’ Trust is the largest LGBT+ youth service in Greater London. We have more than 550 members: around 350 12 – 18 year olds (young persons) and around 250 18 – 25 year olds (young adults) using one of our many services each year.
We believe that a good job, where you can earn a decent salary and where you can be yourself as well, can transform your life. So we are working on a series of actions which will increase the chances of our members to get such a job.
The Business Development Manager will be responsible for the program end to end. It involves finding opportunities for our members to have work experience - that requires sales skill and tenacity. It also involves supporting our member and the workplace mentor - that requires you to want to work helping people and providing advice and support.
Mosaic Works provides work experience opportunities for our members. We place them in businesses being mentored by an LGBT+ employee in that workplace. We ensure that they are paid for their work.
We have found social action / volunteering programs also give an excellent start to the world of work and enhance a CV.
We also provide career advice, CV and interview preparation. Experience shows us that this is a great start to them moving on and more easily getting permanent employment.
As Business Development Manager you will run these programs end to end, in a full 360 sales role. We will provide support to you to ensure you are successful. We have a sales plan which enables you to over achieve and increase your earnings.
Closing date Friday 20th June
Support, educate and inspire LGBT+ young persons and young adults from London and beyond

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.
With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting organisation sharing our wealth of knowledge with communities all over the UK.
Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.
As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.
The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.
Job Description: :
● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit.
● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.
● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.
● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.
● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.
● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.
● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion.
● Lead negotiation strategies with key stakeholders.
● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.
● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.
● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.
● Read reports, council documents, and press articles
● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.
● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.
● Maintain clear and concise records relating to the role.
● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.
● Support fundraising efforts by contributing to funding applications and funder reports as required.
● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.
● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.
Person Specification:
Releavnt expereince:
● GCSE English and Maths, or equivalent
● Further education: A- levels/ BTEC level 3 or equivalent
● A successful track record of working or volunteering for organisations that have charitable aims or complete community work
● A successful track record of using community organising or trade union organising methods to win (paid or unpaid)
Skills:
● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.
● Understanding of Community Organising as a method for bringing about change
● Ability to conduct honest and constructive working relationships, operating with integrity
● Workable knowledge of the Political Landscape
● Ability to inspire and motivate people to participate and act
● Strong work ethic with the ability to work effectively autonomously
● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London
● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way
Personal Attributes:
● Proactive and self-motivated with efficient workload management.
● Team player, willing to collaborate and contribute to the community vision.
● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.
● Passion for social justice and the values of PEACH
● An empathetic nature with the ability to understand complex and deeply rooted issues.
● A willingness to work flexibly during busy periods.
● Ability to work evenings/weekends.
Job title: Services Manager
Salary: £43,260
Hours: Full time 37.5 hours per week
Location: Home-based in London/Southeast, with significant travel within region and nationwide.
Contract: Permanent
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.
As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.
You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For the full job description and more information about the role please download the Candidate Pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
To arrange an informal conversation about the role, please contact Debbie Boughtflower.
Click here to apply for the role of Services Manager
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Applying for a role at The Poppy Factory
We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.
All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.
We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.
We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.
We've compiled some advice to candidates which may be helpful as you prepare your application.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
· Opportunity for home-based/hybrid and flexible working
· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
· Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.