Membership Executive Jobs in Belfast
Ideally FT but will consider 28 hours per week for the right candidate. Home based role with occasional travel to London.
The primary function of this role is to support the CEO and Head of Member Engagement with all administrative activities that relate to our existing membership and training, including updating our CRM system (ThankQ), dealing with membership correspondence and growth, hosting webinars via Zoom, and helping to plan and deliver our annual conference (May 10th in 2023) in London. The postholder will report to the Head of Member Engagement. The successful candidate will have extensive experience of CRM systems and customer service, and experience of charities and membership processes will be a distinct advantage. The postholder will also support the CEO in managing relationships with key external stakeholders and dealing with governance.
Main Duties
• Membership and data:
- Initial contact for all membership, training and stakeholder enquiries
- Processing memberships on ThankQ, to include:
- Importing new contacts and updating contact information as required
- Importing new memberships
- Providing our finance function with the information required to invoice new and renewing members
- Ensuring that ILM Members’ information is accurate and up to date
- Working with the Head of Member Engagement to shape and send appropriate induction materials to new members
- To lead on member data accuracy, efficiency and drive forward any improvements
• Training and events:
- Helping to create new training events on ThankQ and our website
- Overseeing bookings within ThankQ, creating accurate delegate lists and ensuring that Finance have the information required for invoicing
- Assisting with organising events on Zoom, including sending panellist and delegate links
- Starting and hosting webinars, sharing this responsibility with the Head of Member Engagement (this postholder will not actually be delivering any training)
- Helping to process videos and uploading these to the website, after webinars and training have completed.
- Sending certificates, recordings and slides to all delegates after training courses are completed.
- Assisting with the administration of our main qualifications, the Certificate in Charity Legacy Administration and the Diploma in Charity Legacy Management, and all other training programme administration
- Creating name badges and a final delegate list for the ILM Annual Conference in May 2024 (and each year)
• Governance
- Supporting the CEO in sending out Board Papers and other Board communications
- Assisting with Board meeting minutes as required and setting dates for meetings
- Maintaining our secure archive of Board Papers and other documents
• Finance and debt management
-Working to maximise the ILM income / accounts by taking the lead on the identification and chasing of debtors (course sales, membership, and all other outstanding debts) for 0.5 days per week on average
Please download the JD and person specification for further information.
Please ensure that you submit both a CV AND a cover letter. We will be unable to consider your application unless we have both.
We reserve the right to close this advertisement early if necessary.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Maternity Cover position from January to October 2024
Full-time
Homebased working in the UK
The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.
In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.
The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications.
For more information, please download the job description below or visit our website via the ‘Apply’ button.
To apply, please download and complete our application form below. CVs will not be accepted.
This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.
Salary: £40,000
Hours per week: 35 hours per week as a 2-year fixed appointment. Home-based role with opportunity for flexible working pattern.
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
Headline: New Ambitions for Membership at NCT
About the role
At NCT, our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future.
We are the charity that supports people as they become parents.
We’re here to support every parent and their unique experiences of pregnancy, birth, and early parenthood. No exceptions. This means tackling the top challenges facing new and expectant parents today head on – overstretched maternity services, disparities in quality of care, the crisis in postnatal support, and the rising cost of living. Getting this right will have far-reaching benefits, not just for parents, but also for babies, children, families, and our whole society.
We’re recruiting a Senior Membership Manager to lead the review and revitalisation of our current NCT Membership programme as one of our 2023-25 ‘For Every Parent’ strategic commitments. You will help build an ambitious growth strategy that attracts, engages, motivates and retains members to be part of the NCT community and considers how we can best continue to serve our valued membership base.
This is an opportunity for a creative self-starter to make your mark! We’re looking for someone with track record of building and leading a large membership programme (or equivalent) in an impact-driven environment. We want to hear about your background, ideas and enthusiasm for delivering impactful supporter experiences that generate engagement and loyalty. Please visit our NCT for further details on job description.
We are taking positive action to increase diversity throughout our charity, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page on our website to apply directly.
Closing date: Monday 11th December 2023
We're here to support parents. We give them accurate, impartial information so that they can decide what’s best for their family, and...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with an amazing wildlife conservation charity to find their new Head of Membership & Individual Giving.
The organisation offers a lovely flexible working environment, with a fully remote home-based working pattern.
As Head of Membership & Individual Giving you will lead, motivate, and develop a team of staff to achieve income growth and create a loyal donor base that fuels our mission's success. As part of your operational leadership responsibilities, you will also play a pivotal role in developing and implementing innovative approaches to growing and diversifying our fundraising portfolio, through outstanding levels of insights and horizon scanning.
Key responsibilities include:
- Develop and deliver the organisation’s Membership and Individual Giving Fundraising strategy, supported by the Director of Income, Marketing & Communications - to substantially increase income.
- Develop and implement plans and new initiatives to generate growth in members and increase and diversify our unrestricted general funds.
- Lead on budget management, including setting targets and forecasting fundraising income, working closely with the Finance Team. Monitor, evaluate and report on annual plans against agreed targets.
- Work collaboratively across the Directorate and wider organisation to ensure an integrated approach to supporter conversions, donor acquisition and donor stewardship.
- Deliver successful multi-channel fundraising campaigns, managing agency expenditure.
- Lead the review of membership categories, benefits and renewal processes to increase member numbers and income.
- Develop and deliver membership recruitment, conversion and upgrade campaigns to continue growth of membership. Improve membership stewardship to ensure good retention of members and effective reactivation.
- Oversee the implementation of the new CRM database to ensure efficient management of membership data. Utilise CRM database to maximum use of technology to enhance fundraising processes.
- Lead on the development of individual giving activities (including but not limited to digital, Direct Mail, community, in-memory giving, payroll giving and gaming) to achieve annual fundraising income target.
- Work with the IG team to develop and test innovative fundraising initiatives to increase our regular giving propositions. Engage with colleagues across the organisation to collaborate on fundraising activities and appeals.
Person Specification:
- Extensive experience of successful membership development and individual giving for a UK charity
- Proven track-record of raising significant income, meeting fundraising targets and developing successfully funded projects
- Ability to develop and implement fundraising plans and strategies to meet income targets and deadlines
- Extensive experience of writing inspiring and compelling appeal literature and membership communications
- Extensive knowledge of data protection and Fundraising Regulations
- Ability to carry out research and benchmarking on prospective fundraising initiatives
- Ability to communicate complex information (e.g. scientific information) succinctly and in plain English to a range of funders
- Excellent management skills, with demonstrable experience of leading, developing and motivating a diverse team across a range of functions
- Experience of managing income and expenditure budgets
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
With over 25 years combined experience we know exactly how hard it can be to recruit the best talent for your team. This is why we have develop...
Read moreThe Chartered Institute of Environmental Health (CIEH) is the membership organisation and professional voice for environmental health. We set and raise standards to improve public health, supporting out members and influencing policy.
Our goal is simple: to enable safer, cleaner, and healthier environments for the benefits of people, business and local communities. To do this we offer professional support to our members, a range of corporate training solutions, topical events and workshops and provide information and policy advice. In addition, we promote 15Hatfields - one of London’s most sustainable venues.
We're looking for an enthusiastic and dynamic Senior Policy and Public Affairs Executive to join our impactful Policy and Campaigns Team.
Representing our members across the UK, CIEH campaigns on an exciting array of policy areas, from environmental protection and food safety, to housing standards and better public health.
The role is varied, encompassing member engagement, policy development and reports, and government consultation responses. However, it will also focus primarily on external affairs, taking responsibility for driving forward CIEH’s public affairs, campaigning, and PR, activities, including engagement with the devolved administrations as well as the UK Government.
The role is remote/hybrid, with travel to CIEH’s offices in central London expected around once a month for team meetings alongside any additional wider organisational events.
This is your chance to work on a varied portfolio of issues to represent the key concerns of environmental health professionals, who work to protect and enhance the health of the public. Previous experience of working with political influencers is key to success.
Sound like the challenge you are looking for? To apply for this role, please submit your covering letter and CV via our website
- Hours- Permanent, Full Time, 35 hours per week
- Salary- £34,569 per annum
- Based- Hybrid/Remote with some travel to our offices in London
- Closing date- 03 December 2023, interviews to be held shortly after.
Please see the full job description and person specification for further details.
We are looking for a Head of Membership & Individual Giving to lead an ambitious team to drive transformative growth in unrestricted income for an incredible environmental charity.
This is a home based with requirement for occasional travel.
The Charity
A passionate, collaborative charity dedicated to fighting climate change and restoring natural landscapes for bio diversity to thrive. They have a staff of c70 people securing c4m last year.
You will be joining an inspiring orgsanisation, known for its commitment to promoting a diverse and inclusive workplace where everyone is valued and feels comfortable to be themselves. They also offer fantastic benefits, including; flexible working, 28 days annual leave (plus bank holidays), 8% pension contribution and a variety of opportunities for skills development.
The Role
Lead a team to deliver the Membership and Individual Giving Fundraising strategy, supported by the Director of Income, Marketing & Communications to substantially increase income.
Develop and implement strategies for engaging with individual donors and members, while exploring new audiences and innovative approaches that inspire people to donate.
Lead the review of membership categories, benefits and renewal processes to increase member numbers and income.
Develop and deliver membership recruitment, conversion and upgrade campaigns to continue growth of membership.
Lead on the development of individual giving activities (including but not limited to digital, Direct Mail, community, in-memory giving, payroll giving and gaming) to achieve annual fundraising income target.
The Candidate
Extensive experience of successful membership development and individual giving for a UK charity.
Proven track-record of raising significant income, meeting fundraising targets and developing successfully funded projects.
Ability to develop and implement fundraising plans and strategies to meet income targets and deadlines.
Excellent management skills, with demonstrable experience of leading, developing and motivating a diverse team across a range of functions.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
The Operations and Development Manager post is an important new role and will deputise for the Chief Executive.
The role will lead on making sure Learning Disability England’s internal systems, processes and ways of working support our work towards a rights based good life for all people with learning disabilities being driven by people with learning disabilities’ priorities and inclusive of families, and paid supporters.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
We will be conducting online interviews on the 13th December 2023
The client requests no contact from agencies or media sales.
The Chartered Institute of Environmental Health (CIEH) is the membership organisation and professional voice for environmental health. We set and raise standards to improve public health, supporting out members and influencing policy.
Our goal is simple: to enable safer, cleaner, and healthier environments for the benefits of people, business and local communities. To do this we offer professional support to our members, a range of corporate training solutions, topical events and workshops and provide information and policy advice. In addition, we promote 15Hatfields - one of London’s most sustainable venues.
The role of the Policy Officer is to provide support to the policy and campaigns team and to work across the Environmental Health Directorate to coordinate activities as directed. Some of the responsibilities will include:
- Planning and organisation in conjunction with the Policy and Campaigns Manager
- Providing business support to the Executive Director of Environmental Health in respect of diary planning and internal/external stakeholder relationships and across the directorate to ensure seamless cover across relevant projects.
- Support in collating information which feeds into CIEH policy documents such as consultation responses, policy position statements, parliamentary briefings, press releases etc.
- Horizon scanning and reporting on policy developments and potential opportunities for policy developments.
- Providing a link between policy work and events/conferences team in order to create content based on policy outputs and vice-versa
- Providing reports against KPIs
- Providing a monthly report on policy and events activities to support reporting from the directorate
This is a role for someone who is keen and eager to start their professional journey in policy and external affairs with the aptitude and attitude to move up within the directorate.
The role is remote/hybrid, with travel to CIEH’s offices in central London for team meetings alongside any additional wider organisational events.
Sounds like this is the challenge you are looking for. To apply for this role, please submit your CV and covering letter via our website.
- Hours- Full Time, 35 hours per week.
- Salary- £28,000 plus benefits
- Based- The role is remote, with some travel to CIEH’s offices in Central London for team meetings alongside any additional wider organisational events.
- Closing Date- 03 December 2023, interviews to be held shortly after.
Please see the full job description and person specification for further detail
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Development Manager at Fumble
- Salary £30,000-£34,000, depending on experience (pro rata at 0.8 FTE) We’re looking for someone 4 days per week (0.8 FTE). However, other hours will be considered for an exceptional candidate.
- Fully remote or Sheffield hybrid, UK candidates only You must be based in and have the right to work in the UK, due to employment law.
- Start date: asap
- Deadline to apply: 5pm on Thursday 21 December
- Contract type: permanent
- Benefits: pension, 25 days annual leave + bank holidays (pro rata if the role is taken up on a part time basis), training and development
We’re looking for a talented Development Manager who will develop and run Fumble’s exciting and impactful products.
Examples of the type of products are:
- Parent workshops
- Consultancy (for academic research projects & for brands)
- Our monthly donor membership programme
- Peer support programmes for young people.
Our ideal person is likely to have experience in the following areas:
- Developing, delivering, marketing and selling services/products
- Managing freelancers and other relevant stakeholders
- Delivering projects successfully to timelines, keeping track of budgets, and measuring impact
- Customer engagement.
If you have experience in some, but not all, of these areas, don’t let this put you off - we’re looking for a talented and passionate individual who’s willing to grow with the role. We need someone who’s excited about getting things going "from scratch" , and being a very key member in Fumble’s small staff team.
We’re an emerging, award-winning charity with massive UK-wide impact, and we’re looking for the perfect person to help us make it all happen. You will be the third member of our small and mighty staff team. This is a unique opportunity to take on an instrumental role in developing Fumble, working with our CEO, Lucy, and our Programme Manager, Emilie, to define who we are, what we’re doing, and to strengthen all our activities.
Discover all about Fumble in our most recent annual report, attached.
Ready to apply? Send your CV (pdf format preferred) and a cover email to Lucy and Emilie.
‘Fumble is like the knowledgeable best friend every young person needs when growing up. A handbook for everyone, to guide them in making the right sex and relationship choices for themselves.' Amy, 19
Fumble is a new, exciting youth charity in the UK. We create a happy, healthy digital world of sex education with young people, for young peopl...
Read moreThe client requests no contact from agencies or media sales.
Marketing Manager
Reports to:Head of Media, Brand and Relationships
Location:Remote (UK based) / Bristol / London
Salary: £42,750 per year
Length of contract: 37 Hours per week, permanent
Closing date: 9am Wednesday 13th December
Interviews: Stage 1: 10th-11th January 2024
Stage 2: 17th-18th January 2024
Please note that we do not invite enquiries from recruitment agencies.
Main Purpose of Post
This role manages organisational marketing and supports income generation. The main purpose of the post is to create marketing strategies and marketing communications to promote Women’s Aid’s products and services to its target audiences. The Marketing Manager will create and implement a new marketing strategy, crucial to the ongoing development of WA profile. Understanding the needs of the charity, you will be responsible in identifying marketing plans and initiatives which will enable WA to meet both the long and short- term needs. You will lead in the planning and implementation of creative marketing activities and will work closely with Head of Media, Brand and Relationships to deliver the success of the strategy.
Line manages: Communications Officer for Training and Education team; Communications Officer for Fundraising team (both part-time posts)
DUTIES AND KEY RESPONSIBILITIES
-
Will lead on marketing planning and activities for the organisation, under the direction of the Head of Media, Brand and Relationships and working alongside business development colleagues.
-
To be accountable for increasing demand for products and services and increasing leads and opportunities for the charity.
-
To understand the motivations of why people, engage with our services and products, and to codify this to create journeys for those who engage with us.
-
To line manage the Communications Officer for the National Training Centre and Communications Officer for the training team.
-
To oversee market research to understand our positioning within the market and to keep up to date with market trends, working closely with the Business Development Managers to collate relevant data.
-
To create an omni channel organisational marketing strategy, targeted towards our multiple audiences and meeting their needs, using a range of channels including online and social media.
-
To work in collaboration with other colleagues and organisations to ensure that marketing is informed by charitable objectives and income targets.
-
To be able to work with budgets and create realistic targets and KPIs for direct reports.
-
Represent Women’s Aid at events as required.
General Responsibilities
-
To maintain clear and adequate records of work completed; and to produce reports on work programmes and activities as required by management.
-
To contribute to team meetings and organisational priorities, to prepare and participate in supervision and appraisal meetings as required.
-
To take direction on projects and priorities from your line manager, this may vary from time to time.
-
To assist in the organisation of meetings, conferences or events organised by Women’s Aid, if required.
-
To provide support and assistance to the Media, Brand and Relationships Team and Women’s Aid’s CEO as necessary.
-
To abide by all organisational policies, codes of conduct and practices, and to work within a framework of equal opportunities and anti-discriminatory practice.
-
To be flexible within the broad remit of the post.
Other
-
This job may involve occasional unsocial hours and travel throughout England.
Person Specification
EXPERIENCE Essential:
-
Significant experience of working in marketing, minimum of three years.
-
Experience of line management.
-
Experience of working effectively with a range of stakeholders, building relationships at a high level and work collaboratively.
-
Experience of maintaining systems for information storage and retrieval.
-
Experience of online communications/websites/social media, including Content Management Systems.
-
Budget management experience
-
Proven track record of successful results from marketing initiatives
-
Have experience in delivering multi-channel marketing campaigns
Desirable:
-
Experience marketing in a charity environment.
SKILLS & ABILITIES Essential:
-
Ability to market products and packages, while keeping organisational values at heart of approach.
-
Effective communications skills both written and verbal,
-
Good influencing skills
-
Ability to produce high quality written material, for copy writing, copy editing and marketing materials.
-
Ability to carry out a range of research and information-gathering activities.
-
Ability to provide effective customer services to a wide range of individuals and organisations and to maintain and develop positive relationships.
-
IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems, and willingness to learn new packages and IT skills as required.
-
Ability to communicate sensitively with survivors of domestic abuse to discuss case studies.
-
Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands.
Desirable
-
Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners.
KNOWLEDGE Essential:
-
An understanding of the requirement to maintain confidentiality in relevant areas of work.
-
A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children.
-
An understanding of the principles and practices of marketing.
EDUCATION/TRAINING
We welcome applications from candidates who hold a marketing or communications qualification however no formal qualification is required
OTHER REQUIREMENTS
-
Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid;
-
Commitment to anti-discriminatory practice and equal opportunities;
-
Willingness to work occasional unsocial hours as required.
Summary of Terms and Conditions of Employment
Terms of appointment: Confirmation of appointment will be subject to the satisfactory completion of a probationary period. This will normally be of six months (less for short term contracts). During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months.
All posts are subject to a DBS check, two suitable references and right to work checks.
Salary: £42,750 pro rata + benefits. Salary is paid in arrears through bank credit by the 25th of each month. Part time staff receive pro-rata payment based on hours worked.
Working hours: The standard working hours for this post are 37hours per week, based in London/Bristol/Remote UK based; benefits include a generous bank holidays and annual leave package and contributory pension scheme. All posts, including remote posts must be based in the UK.
Support and supervision: Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development. We have a training policy in place and encourage staff to take an active role in their career development plan.
Pension: Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3-month interim probationary review.
Annual Leave: Women’s Aid offers an annual leave entitlement of 28 days per year rising by one day per year until 30 days annual leave per year is reached. In addition, we offer 8 days public holidays plus 2 additional days in March and August. Plus, three days of ‘end of year’ leave, bridging the gap between the festive holiday period and new year to allow colleagues to rest and recharge during this unique quiet time. All leave entitlement is calculated pro-rata for part time employees
Other leave: Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances.
Period of notice: 2 months after your probationary period has been completed.
Union: You have a right to membership of a trade union. Women’s Aid recognises Unison.
Asylum and Immigration Act 1996: To confirm your right to work in the UK, Women’s Aid will need to see the original of at least one document from a specified list (available on the UK Government website). Most commonly this is a British Passport.
Additional information is available on request.
Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 46 years, Women’s Aid h...
Read moreThe client requests no contact from agencies or media sales.
POST
Victim Support Casework Coordinator
RESPONSIBLE TO
ISVA: Manager of Support Services
RESPONSIBLE FOR
Victim Support Casework Team
SALARY & HOURS OF WORK
Salary: £31,000 FTE, £24,800 pro-rata
This is a 0.8 per week post. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.
LOCATION OF THE POST HOLDER
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM. On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
ROLE AND RESPONSIBILITIES
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support case work.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day team tasks include, but are not limited to the following.
-
Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
-
Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
-
Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team
-
Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies.
-
External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
-
Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
-
Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services
-
Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.
-
Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)
-
Onboard new members of the team
-
Cover some duties when the Manager of Support Services is out of office
PERSON SPECIFICATION
Essential Skills and Experience
-
Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
-
Experience managing a team, providing line management support, and managing rotas and team resources.
-
Experience of dealing with internal and external complaints and having difficult conversations.
-
An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
-
Qualified ISVA or relevant casework support experience.
-
Strong interpersonal skills and an ability to work with multiple partners on complex cases.
-
Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.
-
An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
-
Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
-
Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
-
Strong empathic and active listening skills.
-
Willingness to undertake continued professional development.
Desirable Skills and Experience
-
Experience of the sex work community.
-
Experience completing detailed reports on workstream productivity, both statistically and in written form.
-
The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
How to Apply
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.
Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification
Our mission: Ending all forms of violence against sex workers
National Ugly Mugs (NUM) is a UK-wide safety charity p...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have advocacy skills and experience of networking and lobbying international organisations in urban development? Do you have a passion for dog welfare? Then join our internationally recognised and respected organisation at an exciting point in our development.
We are seeking an experienced consultant to help us shape and implement our global advocacy program for dogs. At ICAM, we strongly believe that some Sustainable Development Goals (SDGs) cannot be achieved by 2030 without putting in place policies and programs for humane management of dog populations. As such, we are in the process of initiating an influencing strategy targeted at global health and urban development stakeholders to recognise Dog Population Management (DPM) as a contributor to sustainable development.
We have established a strategy and action plan and now need to drive forward the next external facing phase, including building relationships with influential stakeholders in the field of urban development. The next two years will focus on mainstreaming the important contribution of DPM in achieving SDG 3 (Health) and SDG 11 (Sustainable cities and communities). We are waiting to hear your proposal for developing and driving forward this advocacy strategy in collaboration with our international coalition of DPM experts.
Role Title: Advocacy Consultant
Hours: Negotiable, full or part-time
Contract length: 2 years with potential to renew for further years
Payment: 60,000 GBP per year FTE
Consultant selection process: We are accepting CVs plus a cover letter explaining your relevant experience and how you would approach the first few months of a new advocacy role. Successful proposals will be followed by interview.
Start date: As soon as possible following consultant selection.
Reports to: ICAM Director (and functionally to ICAM Chair)
About ICAM: The International Companion Animal Management (ICAM) Coalition is membership organisation that supports the development and use of humane and effective companion animal population management worldwide. Our vision is of a world where companion animals and human populations live together harmoniously. We are a registered charity (CIO Association) with the Charity Commission of England and Wales.
The position: We are looking for an experienced advocate and communication professional to work with our Director, Board of Trustees and ICAM members to lead the development and coordination of our advocacy work to ensure influential global stakeholders understand DPM’s contribution towards achieving different SDGs. As an advocacy expert, the consultant will also be a first-class communicator and convener and with sound knowledge of UN and other international institutions particularly in relation to urban development. A seasoned tactician in advocacy, the consultant will help us in developing and implementing the advocacy strategy and plan. Familiarity with DPM would be beneficial but is not required; as an internationally recognised and respected organisation in the field of DPM, ICAM is able perfectly positioned to support an advocacy consultant with the necessary DPM expertise.
Essential skills:
- Experience in advocacy and/ or external affairs management at the international level
- Excellent communication and networking skills, including at the highest levels of decision-making Knowledge and experience of the urban development sector
Key accountabilities:
● To co-lead the implementation and monitoring of advocacy strategy and plan for mainstreaming DPM within SDGs – in particular, SDG 11 on developing resilient and safe urban communities for all.
● Use insight into the UN system to inform ICAM’s advocacy targets and actions.
● In consultation with the Director, initiate strategic relations with key identified stakeholders within the urban development community and introduce/engage the Director, trustees and ICAM members as and when required.
● Effective management of relationships with these stakeholders.
● In consultation with Director, identify key external events and opportunities critical for engaging and influencing target stakeholders; and where agreed, represent ICAM in these events.
● Propose and organize events and side events in identified important global events - either as ICAM or as part of collaborative effort with other institutions and NGOs.
● Lead the development of campaign assets (reports, infographics, videos, etc) designed to target the interests of key stakeholders.
● Identify gaps in evidence of the importance of DPM to sustainable development and work with ICAM colleagues to fill these gaps and communicate them to a wider public or professional audience.
● Co-lead the development of ICAM's position on various topics within urban development.
● Support Director to engage ICAM members in development and implementation of advocacy strategies and work plan, to maximise their supporting actions and communicate progress to share with their supporters and donors.
● Identify potential partnership with other coalitions, organisations, trade bodies, corporates relevant to our goals and objectives.
● Maintain continuous and effective communication with the director ensuring timely reporting of engagement with stakeholders.
The client requests no contact from agencies or media sales.
Board member (x2)
We are looking for someone with a focus on:
· Governance expertise
· Representation from Wales
Volunteer status: No salary, reasonable travel and childcare expenses to all meetings are covered
Duration: Initial 3-year term with the expectation of a 2nd 3-year term
Time commitment: Approx. 1.5 days per month
Location of meetings: Flexible – usually 3 meetings are held in London and 2 outside London, with the option to join remotely.
Closing date: Thursday 7th December
Interview date: 14th & 15th December TBC
___________________________________________________________________________
As we strive to tackle the ecological and climate emergency and further environmental justice, we are seeking to appoint two Board members to join the Friends of the Earth Board.
About the role
Joining the Friends of the Earth Board is a great opportunity to make a meaningful contribution to action on the climate and ecological crisis.
The Board is responsible for the governance of Friends of the Earth Limited, which has jurisdiction over Friends of the Earth’s campaigning and activism in England, Wales, and Northern Ireland. Sharing responsibility with other Board members and under the direction of the Chair, this role will contribute to our campaigning and organisational strategy and guide the organisation in making a long-term impact.
We pride ourselves on a positive, collegiate working culture and on constructively providing support and challenge to our Senior Leadership Team.
In 2023 we were awarded Conservation and Environment Board of the Year at the Board Awards for our impact on diversity and inclusion within environmental conservation. We aim to build on this achievement including through the current recruitment.
Main responsibilities
This governance role involves the following key areas:
· Supporting and guiding the mission and values of Friends of the Earth
· Providing strategic direction for our campaigns, community activism and the organisation
· Oversight of our people, fundraising, business planning, budgeting, financial management and compliance
· Fulfilling legal responsibilities as a director under company law
· Assessing risks and overseeing mitigating actions
· Safeguarding
· Supporting and constructively challenging our Senior Leadership Team
Key skills and attributes
All candidates should demonstrate a commitment to the mission and values of Friends of the Earth and their ability to fulfil the responsibilities outlined above.
Owing to the recent departure of two board members who reached their term limits, we are specifically looking for candidates matching the following criteria:
· Significant governance experience in a non-executive role (with legal background a bonus);
· Candidates from Wales, or with a strong knowledge and understanding of climate and environmental issues in Wales, to ensure representation on our Board of all our constituent nations.
Additional desirable experience includes some or all of the following:
· Financial experience, in particular oversight/management and risk
· Experience of fundraising or income generation
· Campaigning and activism experience
· Knowledge and understanding of the climate and ecological emergency and environmental justice
· Community/network organising experience and/or membership of a Friends of the Earth local group
· Communications experience, including media, social media, and marketing
· Lived experience of the impacts of the climate and ecological crisis
Please note we will also be running recruitment for a youth member to join our board in the coming months.
Time commitment
In addition to four quarterly Board meetings per year, there is an additional Board meeting held during the annual away days. Meetings usually take place during the working day on a Thursday with at least one held outside of London and the option to join remotely (where required). The annual away days are usually two days outside London, together with the Senior Leadership Team and other senior members of staff.
In addition to attending meetings, you will need to make time to:
· read papers prior to each Board meeting and prepare comments and feedback
· liaise with the Chair, other Board members and staff between meetings
· lead discussions on particular issues from time to time, including becoming involved in particular projects depending on your specialist skills
· attend Fiends of the Earth supporter events and support fundraising initiatives as relevant
We estimate that the total time commitment is approximately 1.5 days per month, although this is not evenly distributed across the year and will be greater for Board Members taking on an officer role (e.g., Vice Chair, Chair of Finance Committee). We acknowledge this is a significant time commitment and are committed to providing flexibility and support to candidates who require this to meet the demands of the role.
Board members are encouraged to join or participate in the activities of their Local Action Group in order to maintain connections with our grassroots movement. Board members are also ambassadors for Friends of the Earth and are invited to our events. Being a member of the Friends of the Earth Board is a highly rewarding experience and you will play a vitally important and challenging role across the governance of the organisation.
How to apply
To apply for the role of Board Member of Friends of the Earth Limited please email your CV (maximum 2 pages of A4) together with a supporting statement (maximum one page of A4).
For more information and how to apply please visit our website via the link below.
Friends of the Earth are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it....
Read moreThe client requests no contact from agencies or media sales.
The role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.
This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity. The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.
The key focus of the post will be:
- Maintaining and expanding the current income generation of AWARE
- Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
- Supporting the strategic development of the organisation
- Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy
Closing date: 12 noon on Thursday 7th December
Interview dates: Interviews will take place on 15th, 18th & 19th December
Please read the Job Information Pack thoroughly and then complete the Application Form for this role, ensuring you have included contact details, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
AWARE is the depression charity for Northern Ireland - and the only charity working exclusively for people with depression and bipolar disorder...
Read moreThe client requests no contact from agencies or media sales.
Community and Events Fundrasising Officer
We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.
You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.
This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.
Summary of role responsibilities
- To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
- To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.
This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.
For more detailed information about the role, charity and team, take a look at the Recruitment Pack.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications opens: 22 November 2023
Applications closes: 10 December 2023, 11:59pm
Shortlisting: 11 December 2023
Interviews: 15 December 2023 (in person in London)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Solving Kids' Cancer UK is a small but mighty charity with children firmly at its heart. We are fighting for a future where no child dies o...
Read moreThe client requests no contact from agencies or media sales.