2 Membership manager jobs
Want more results?
Add job titles:
How's your job search on our site?
We are looking for a committed, creative Membership Development Manager who exemplifies our three core principles: Connect, Collaborate and Change, to join our small but mighty team, leading membership development and driving our new strategy.
Salary: £30,000 – £34,000 FTE
Closing date: 26 September 2026
Location: Barking & Dagenham | Hours: 4-day week
Do you want to make a difference and create real impact in the voluntary, community, faith and social enterprise space?
We are looking for someone who is passionate about communication, about building and maintaining relationships, and about listening rather than telling. You’ll have a highly collaborative working style, and be excited to be part of a small team. You’ll care deeply about the impact your work has, and will have a strong commitment to improving the world around you. You’ll be used to thinking outside the box to find solutions, and to challenging existing structures.
If you’re passionate about building stronger communities through connecting and collaborating to achieve systemic change, this role is for you.
We’re looking for someone who:
- Has a strong commitment to the principles of BD Collective
- Has the ability to build and maintain positive relationships with diverse stakeholders at all levels
- Is skilled at using monitoring and evaluation to evidence impact
- Curious and eager to learn in a fast-paced environment
- Is proactive and able to take the initiative
You’ll be working in a small, dedicated team, leading on our membership development and the implementation of our new strategy. You’ll gain experience in building a community-focused, member-driven local infrastructure organisation with big ambitions. You’ll have the chance to make a real difference in one of the country’s most deprived boroughs, supporting the people and organisations who help to hold it together.
We especially welcome applicants from Barking & Dagenham and Global Majority backgrounds.
Apply now by sending your CV and a cover letter (no more that 2 sides of A4) telling us:
- What excites you about this role?
- Why do you think this role is important?
- What makes you the right person for this role?
We welcome applications from all candidates and are happy to make reasonable adjustments to support you. If you require any reasonable adjustments please contact us.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?
The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.
We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.
What you’ll be doing
- Managing member relationships and supporting members throughout their CLA journey.
- Delivering key elements of our member retention strategy, including onboarding, engagement and renewal activities.
- Building strong relationships with members and identifying opportunities to increase engagement with CLA services.
- Producing and analysing membership and retention reports to identify trends and opportunities.
- Maintaining accurate membership records and supporting the ongoing development of our CRM system.
- Gathering member feedback and insights to help shape CLA services and priorities.
- Working closely with colleagues across regional, sales and policy teams.
- Representing the CLA at member-facing events, shows and meetings across the South East region.
Full list of job duties can be found in the job description.
What you’ll bring to the role
- Experience in account management, membership, customer service or a similar relationship-focused role.
- Excellent communication and relationship-building skills, with the ability to engage confidently with a wide range of people.
- Strong organisational skills and attention to detail.
- Experience using CRM or database systems.
You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.
Working arrangements
This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.
The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations
What are the benefits of working for the CLA?
- Generous annual leave
- Birthday Leave - a day off for your birthday
- Employer's pension contribution of up to 10% of salary
- Enhanced parental leave
- Wellbeing recourses
- Retail discounts
- + more!
Interview process
First Stage Interviews will take place 5th October in person at our office.
Second Stage will take place 12th October in person at our office.
Interview dates may be subject to change.
Non Charity Employer
51 - 100
We are a powerful ally and expert adviser to our members, so that their rural land, property and businesses can thrive across England & Wales
The client requests no contact from agencies or media sales.