Membership services officer jobs in liverpool

We’re looking for a creative and passionate person to lead on our policy and communications work for this maternity cover. This role offers a great opportunity to play a key role in improving impact across the charity and the lives of those affected

The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.

One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.

Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.

The role

People living with migraine are at the heart of our organisation, while our research highlights the urgent need to reduce the inequity we see for those living with the condition. You will ensure their voices are heard by decision makers and the public and get closer to our vison of ‘a world where migraine doesn’t stop anyone from living the life they want’.

You should be able to deliver high-impact communication campaigns, and have a real interest in policy. A skilled communicator yourself, you will be able to manage a broad role with the ability to build and nurture relationships with a wide range of stakeholders. Overall, you’ll bring a desire to create positive change.

You’ll work closely with the CEO and be a key member of The Migraine Trust’s Senior Management team, leading our strategic direction on communications activity alongside targeted public and political campaigns.

Key responsibilities:

• Lead the delivery of the organisation’s 2026 policy and communications plans and coordinate the development of plans and budgets for 2027
• Oversee development and delivery of the charity’s policy and public affairs strategy, ensuring a strong evidence base and meaningful involvement of people living with migraine
• Manage work our public affairs agency to deliver targeted influencing projects to improve migraine care, workplace support, and parliamentary engagement
• Shape policy recommendations and develop strategies to engage key stakeholders including parliamentarians, policymakers, clinicians, employers and partner organisations
• Monitor the external policy environment identifying risks, opportunities and emerging issues relevant to migraine
• Work with the team to develop and execute creative and impactful communications campaigns to raise the profile of the charity and tackle misunderstanding around migraine
• Ensure content across all channels – including media, digital, social and publications - is on brand and reflects our values and core messaging
• Ensure our online presence meets the needs of our stakeholders, and is fit-for-purpose for current and future organisational needs
• Oversee production of relevant reports, marketing materials and key publications working with freelance agencies and designers as required
• Work closely with Fundraising colleagues to identify and develop opportunities that support organisational growth
• Ensure all those living with migraine and their voices are central to our policy, campaigning and communications work
• Act as a spokesperson when necessary, representing the charity externally

The above is provided for guidance and is not an exhaustive list of all accountabilities that the post holder may have over time.

Knowledge and Experience

Essential

• A creative and experienced communications leader
• Wide experience working in the field of communications (in house or agency) and able to demonstrate knowledge of a broad range of communications activities
• Demonstrable experience of developing media strategies and managing media relations to achieve results
• Ability to deliver policy and public affairs strategies that create change
• A strategic thinker able to develop new ideas and turn these into action
• A strong leader and manager
• Excellent written and spoken communication skills and the ability to communicate, engage and build relationships with a wide range of audiences across the organisation and externally
• Calm under pressure with sound judgment
• Confidence to represent The Migraine Trust externally including public speaking as necessary
• Ability to manage a diverse workload and work under pressure.

Desirable

• Experience working within a health, disability, or long-term conditions context
• Experience of the voluntary sector and/or lived experience engagement
• Knowledge of digital transformation or digital communications best practice

The Migraine Trust is an equal opportunities employer, and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.

How to apply

For the full role description, and to apply, please visit our website. Interviews will be week commencing 5th January. If you would like an informal discussion to find out more about the role before submitting an application, or have any other queries, we encourage you to get in touch.

Job summary

The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

• Drive innovation in patient support.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

Applications will be reviewed and interviews conducted on a rolling basis.

We are currently looking for a Senior Service Manager to oversee safe houses  based in Liverpool, Manchester and Halton areas. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Closing Date: Monday, 29 December 2025 at 10:00 A.M.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager — an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity.

About the Role

Accountable to: Chief Executive Officer

Salary: £45,200–£55,200 (depending on skills and experience)

Contract: 12-month fixed-term contract, with potential to become permanent

Working Hours:

· 3 days / 21 hours per week (with reduced duties), or

· 4 days / 28 hours per week
Working pattern negotiable

Location: Remote/home-based

This newly created role will play a pivotal part in expanding the charity’s income and influence. You will:

• Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders.
• Shape and grow their consultancy and service offer, helping reduce reliance on grant funding.
• Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts.
• Capture insights, impact and learning to strengthen the case for scaling these innovations.
• Work closely with the CEO on funding proposals, partnership development and strategic initiatives.

This role offers variety, influence and the chance to help shape a major area of the charity’s future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing.

About You

They are looking for someone who:

• Has experience in partnerships, business development, philanthropy or account management — and enjoys turning opportunities into long-term relationships.
• Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups.
• Is entrepreneurial, proactive and excited by innovation and co-creation.
• Shares a commitment to social justice, equity and community-led change.

Key Dates

• Closing date: Monday 5th January 2026
• Interviews: Week commencing 12th January 2026

How to Apply

Please email Hannah Laking at Harris Hill to request the full job pack, or you can download it directly from this advert. If you’d like to learn more about the role, you’re welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Contract Type: Permanent

Salary: Circa £32,300

Hours: 37 per week

Department: People Culture & Leadership

Directorate: Continuous Improvement

Location: Working from home, with occasional UK travel

Reports to: Senior PCL Specialist

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.

The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We’re working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters.
 
About the role
 
In this UK-based role, with oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take the Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.
 
You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development and Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders.
 
Your key responsibilities will include:

• Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
• Digital & information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics)
• People & Organisational development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
• Business planning: Support organisational business planning and strategy development working closely with the CEO and Board of Trustees and including out other internal and external stakeholders including people with cystic fibrosis.
• Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
• Compliance & Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies. Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.

 
To be the right person for this role, some of the requirements you will need to meet include:

• Proven ability to operate at a Director/Board level and as a senior leadership team member; backed up with strong experience and a proven track record as a Director of Finance.
• To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post-qualification experience and ongoing CPD.
• Proven high level financial management skills and experience of developing and delivering business and financial strategies and managing complex budgets and financial modelling.
• Proven experience of directing, leading and developing multi-disciplinary teams and working with senior stakeholders.
• Demonstrable up-to-date working knowledge of charity law including SORP, charity governance, employment law/HR best practice, Data Protection (GDPR), and strong understanding of IT systems and facilities management.
• Demonstrable strong analytical and communication skills; ability to balance strategic perspective with operational delivery and experience of working in a changing organisation operating in a changing external environment for the not-for-profit sector.
• Able to travel for work and/or work occasional unsocial hours if required.

 
This role will require a satisfactory DBS check before joining us.
 
You will need to have the right to work in the UK before joining us. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
 
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and high supportive team, please get in touch!
 
Closing date and interview date

Closing date for completed applications is midnight Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
 
Please note we reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible
 
How to apply:
 
For more details about the job and requirements, please visit our website or use the application button provided.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
 
REF-225 504

Location: Liverpool - Citizens Advice offices

About the Role

Citizens Advice Liverpool is looking for an experienced and proactive HR Business Partner to lead the delivery of a high-quality, people-centred HR service that supports our staff and the organisation’s strategic objectives.

Working closely with the Chief Executive and senior leadership team, you will provide expert HR advice across the full range of employment issues, including employee relations, organisational change, and workforce development. You will also line-manage the HR Assistant and oversee the smooth running of HR processes and systems.

This is a varied and influential role in a small HR team, combining strategic input with hands-on delivery. You will help shape CAL’s people strategy, lead on complex employee relations cases, and ensure compliance with employment law and Citizens Advice policies. You will also play a key role in developing line managers’ confidence to handle HR issues effectively.

You’ll lead or advise on projects such as restructures, redundancies, TUPE transfers, and policy development, and contribute to staff wellbeing and engagement initiatives.

Requirements

We’re looking for someone who:

• Has at least two years’ experience in a standalone or business partner HR role providing both strategic and operational HR advice
• Is ideally CIPD Level 7 qualified, or able to demonstrate equivalent professional HR experience
• Has strong, up-to-date knowledge of employment law and HR best practice
• Has experience managing or advising on complex employee relations cases (disciplinary, grievance, capability, absence)
• Has successfully supported or led organisational change projects such as restructures, redundancies, or TUPE
• Can build trusted relationships with senior managers and staff across the organisation
• Is proactive, organised, and confident delivering high-quality HR advice in a fast-paced environment

About us

What we offer

• A supportive, values-driven organisation committed to learning and staff wellbeing
• 35 days annual leave including bank holidays with additional leave days for longer serving staff
• Employer pension contribution of 3%
• Employee Assistance Programme and wellbeing initiatives
• Cycle to work scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

Bring the ocean’s story to life

At the Marine Conservation Society, we’re working for a cleaner, better-protected, healthier ocean.  To achieve this, we are required to build and sustain strong, high-value and long-term partnerships that align with our strategic mission and goals.

We’re looking for a confident and ambitious Senior Corporate Development Manager to lead the cultivation and stewardship of high-value, strategic relationships with corporate funders.  This is a pivotal role focused on new business acquisition, driving forward our corporate fundraising strategy and unlocking transformational income to support marine conservation. 

You will play a key role in growing our current corporate income of £1millon, with a strong emphasis on securing multi-year partnerships and cultivating opportunities for future growth.  If you’re a strategic thinker with a proven track record in securing six and seven-figure corporate gifts, and you thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

What you’ll do

Lead on the development and delivery of a new business strategy to secure long-term, high-value corporate partnerships. 

Identify and research prospective partners, develop tailored proposals, and lead pitch presentations. 

Line manage and mentor the Corporate Partnerships Officer, supporting their professional development and performance. 

Collaborate closely with Corporate Partnership Managers to ensure seamless transition from account acquisition to stewardship. 

Represent the organisation externally, building relationships with senior stakeholders across sectors. 

Monitor and report on new business pipeline, KPIs, and income targets.

Why join us?

• You'll be part of a passionate, friendly and forward-thinking team.
• Your work will directly help obtain the required corporate funding to achieve our overall aims and objectives.
• We’re flexible, inclusive and committed to learning and growing together.
• We believe in evidence, action and people-powered change.

We’ve also got other ways to value your contribution:

• Annual leave starting at 25 days a year, plus Bank Holidays, and increasing with service (we also close between Christmas and New Year as extra time off)
• 8% employer contributions to our stakeholder pension scheme
• Sick pay at full-pay for 8 weeks, then 8 weeks at half-pay (after probation ends)
• Great work life balance through flexible and in many cases, remote working
• Support for your health and wellbeing with a programme of activities plus an employee assistance programme for you and the people who live with you
• A paid day for you to volunteer to support another charity of your choice

About the Foundation

We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place. 

About the Programme

The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber . 

Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.

Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.

We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.

About the Role

As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.

You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.

This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.

The Benefits 

• Salary of £48,240 per annum (FTE)
• There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
• A further list of benefits can be found on the Lloyds Bank Foundation website. 

About You

You are passionate about supporting small and local charities and have a strong understanding of the challenges they face. 

You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.

You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.

To be considered for this role, you will need:

• Strong knowledge of the voluntary sector, particularly small and local charities.
• Experience supporting organisations through capacity-building or development work.
• Excellent interpersonal and facilitation skills, both in-person and virtually.
• Strong communication and critical thinking skills.
• Confidence using CRM systems and digital tools.
• A commitment to equity, diversity, inclusion, and social justice.

Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.

So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter. 

• The deadline for applications is Sunday 7th December at 23:30. 
• Interviews with shortlisted candidates will be held online on Thursday 18th December.