Mental health support worker jobs
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Using Anonymous Recruitment
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At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.
The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.
Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.
If that sounds like you, we'd love to hear from you.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters; you need to answer the following question: Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
Registered Charity
21 - 50
We support often isolated, marginalised or excluded people by building authentic relationships and community together.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people to live independently and achieve their goals? If so, this rewarding opportunity at Peabody could be the perfect fit for you.
As a Mental Health Support Worker, you’ll work within our HPFT-funded services in Hertfordshire, supporting adults with lived experience of mental health challenges. You’ll help individuals build stability, develop independent living skills, and move forward in their recovery journey through a person-centred and trauma-informed approach. Working across our services in Welwyn Garden City and Cheshunt, you’ll play a vital role in empowering customers to overcome barriers, improve their wellbeing, and achieve greater independence.
What you’ll do
- Carry out needs and risk assessments, develop and review support plans in line with policies and stakeholder requirements.
- Promote co-production, ensuring customers are actively involved in shaping their own support.
- Support customers to maximise income, access benefits, and manage their finances and household budgeting.
- Help customers maintain their accommodation and prepare for move-on to independent living.
- Accurately record all customer interactions and outcomes using electronic systems, ensuring compliance with contract and performance requirements.
- Liaise with colleagues, partner agencies, and stakeholders regarding safeguarding, welfare, and risk concerns.
- Promote the service to customers and professionals, attending partnership meetings and events where required.
- Support customers with medication prompts and encourage self-management of health and wellbeing.
- Carry out administrative duties and adhere to all policies, procedures, and health and safety requirements.
What you’ll need
You’re a compassionate and resilient individual who is passionate about making a positive difference in people’s lives. You’re able to build strong, trusting relationships and support customers with empathy while maintaining professional boundaries. You’re also organised, adaptable, and confident working both independently and as part of a team in a dynamic environment.
You will also have:
- Experience supporting vulnerable adults, ideally within a mental health setting.
- Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.
- A commitment to delivering excellent customer service and promoting independence.
- Access to a vehicle and a full, valid, UK Driving License.
- Willingness to work flexibly across services, including occasional evenings, weekends, and participation in an on-call rota.
- Good IT literacy, including confidence using Microsoft Office and data entry systems.
- Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.
- The ability to manage a busy and emotionally demanding workload with resilience and professionalism.
- Confidence working independently, including lone working when required.
- A willingness to work towards (or hold) a relevant qualification such as QCF Level 2 in Health & Social Care or higher.
Please note this role will require an Enhanced DBS check as well as participation in an on-call rota.
Why join us
At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- A role where your support helps people thrive
Please read before applying
This role will require an Enhanced DBS check as well as participation in an on-call rota.
As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: 3rd August
Interviews will be taking place over Teams on Friday 7th August and if successful you'll be invited to an in person meeting the following week.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
