Monitoring officer jobs

Communications Officer

This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. 

RESPONSIBLE TO: Brand and Marketing Manager

HOURS: Full-Time (9am-5pm, Monday-Friday)

JOB LOCATION: Hybrid - home and min 2 days in the office (Amersham, Buckinghamshire)

SALARY: £30,000 pa

PENSION: 7% non-contributory

About us

Roald Dahl’s Marvellous Children’s Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.

Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse to make their lives more marvellous.

About the role

The Communications Officer will play a key role in sharing the stories and impact of Roald Dahl’s Marvellous Children’s Charity, helping to raise awareness of our work supporting seriously ill children and their families across the UK. Working closely with the PR Associate and Brand & Marketing Manager, this role will deliver creative, high-quality communications across media, digital, and print channels. From crafting compelling stories and press materials to supporting digital campaigns and website content, the Communications Officer will help ensure our brand and messages reach and inspire key audiences.  

This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. The successful candidate will support press and PR activity, develop engaging materials for fundraising and awareness campaigns, and manage relationships with celebrity supporters and influencers. With opportunities to contribute to national campaigns, Royal events, high-profile partnerships, and develop their skills along the way, this role offers the chance to make a tangible difference to the lives of seriously ill children and their families.

Key Responsibilities:

PR & Media Support

• Work closely with the PR Associate to coordinate and facilitate PR and media activity.

• Draft press materials including press releases, media statements, and briefing notes.

• Support in identifying media opportunities and nurturing media relationships.

• Monitor media coverage and track PR outputs for reporting and evaluation.

Content Creation & Copywriting

• With direction from the Brand & Marketing Manager, produce engaging and brand-aligned copy for social media, website, email marketing, fundraising materials, and promotional collateral.

• Develop case stories with our families for fundraising reports and to support media, fundraising, and stakeholder communications.

• Contribute to blog creation, news updates, and storytelling content that showcases organisational impact.

Digital & Website Management

• Work with the Brand & Marketing Manager to support in managing website updates, ensuring content is current, compelling, and aligned with campaign priorities.

• Upload blogs, news articles, and multimedia content to digital platforms.

• Liaise with internal teams to ensure digital content reflects ongoing organisational activity.

Celebrity/Influencer Engagement

•  Manage and coordinate the organisation’s celebrity and influencer programme of activities.

• Support in identifying potential ambassadors and maintaining existing relationships.

• Assist in developing content and opportunities that drive ambassador engagement and visibility

Campaigns, Assets & Marketing Materials

• Support the development and production of communications assets, including leaflets, brochures, event materials, and fundraising collateral.

• Work collaboratively with designers, photographers, videographers, and agencies where required.

• Ensure all content adheres to brand guidelines and tone of voice.

Reporting & Evaluation

• Track and record PR, media, and digital activity to support reporting on reach, engagement, and impact.

• Contribute insights and updates to internal and external performance reports.

General Communications Support

• Assist in campaign planning, story gathering, and content scheduling across multiple channels.

• Liaise with internal teams to source content, success stories, quotes, and data for communications purposes.

• Support the wider communications and fundraising teams in delivering integrated campaigns, events and other initiatives.

Job Title: Individual Giving Officer

• Department: Fundraising

• Reports to: Head of Fundraising

• Responsible for: Individual Giving 

• Working Hours: 23.25 hours per week. 15-month contract

1. Purpose of the Role

• Working with the Head of Fundraising develop programmes for the recruitment and retention of individual supporters.

• Maximise income across channels including direct mail, email, social media. Working with other team members to deliver this.

• Grow income stream from individual giving products such as appeals, raffles, lotteries and other individual giving products, such as our Pet Pen Sponsorship.

• Develop budgets and business plans and contribute to fundraising strategy. 

• Manage and optimise supporter experience for retention, engagement, and cross-marketing. 

• Analyse appeal results for continual improvement.

2. Principle Tasks

• Oversee the annual individual giving fundraising calendar and campaigns from start to finish.

• Plan and manage direct marketing and digital appeals, including supplier coordination.

• Conduct market research and maintain awareness of trends to inform innovation.

• Prepare budgets and monitor performance.

• Develop donor recruitment campaigns.

• Develop supporter journeys.

• Develop warm programmes.

• Write fundraising copy, providing guidance on design to artworkers. Work with local studio artists and internal staff to produce final materials.

• Coordinate with PR, comms, and other departments on campaign messaging and execution.

• Analyse campaign performance and produce evaluation insights.

• Ensure compliance with GDPR, Data Protection law, DMA, and fundraising codes of practice. 

3. Knowledge, Skills & Experience

• Essential:

o Direct marketing and digital fundraising experience.

o CRM usage for data extract and reporting.

o Data management.

o Campaign brief writing.

o Fundraising copywriting ability.

o An understanding of effective fundraising design.

o Knowledge of effective appeals, charity gaming, donor stewardship, and individual giving products.

o Supporter acquisition, retention and development.

o GDPR.

4. Competencies

• Planning and decision-making skills.

• Creativity and forward-thinking.

• Task focus, prioritisation, and problem-solving.

• Collaboration with team.

• Project management.

• Excellent Microsoft package skills.

• Strong written/verbal communication and analytical skills.

5. Additional Info

• Willingness to occasionally work evenings or weekends if needed as part of the wider Fundraising team activities. 

• Driving licence.

• Work in office 3 days per week. Some home working will be allowed as needed.

WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation.

Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.  

Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams.

You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.  

You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France.

An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids.

You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.  

You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.  

Occasional trips to France.

Interest in Christian Meditation/Spirituality an advantage.

Interviews: early December 2025

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

We are looking for an ambitious, passionate and confident individual to join our charity.  An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters

To thrive in this role, you’ll need to be an ambitious individual, with the skills to work in a 
fast-paced environment. You’ll be required to:
• Manage accounts and registrations, successfully motivating and inspiring supporters 
to increase the charity’s total number of annual eventers. Responding to all inbound 
enquiries in a prompt and efficient manner.
• Work closely with the Challenge Events Manager to deliver flagship events such as the 
Great Run Series, overseeing up to three third-party events per year. 
• Monitor digital fundraising challenge participant groups, managing admin processes 
through GivePanel and JustGiving and coordinating with fulfilment partners to ensure 
supporters receive their fundraising packs on time.
• Support the wider public fundraising team with administration tasks such as dispatching 
fundraising materials, processing personal data, maintaining donor records on Salesforce 
and working with the Supporter Services Team to create, monitor, improve and 
automate excellent supporter care journeys.
• Plan and deliver risk assessments, logistics, income and expenditure, account 
reconciliation and evaluations to shape future recommendations and continuously 
improve effectiveness. 
• Attend supporter or charity-organised fundraising events, always acting as a proud and 
inspiring ambassador for the charity. 
• Build and maintain relationships with key supporters, utilising the Fundraising Hub to 
communicate information about the impact of the charity and the changing fundraising 
needs.
• Maximise all opportunities with supporters and potential fundraisers, using persuasive 
and motivational skills to drive support for the charity on a long-term basis.
• Lead on the creation of event content for the charity website and social media platforms 
with support from the wider events team and Marketing and Communications Team.
• Input into existing and future plans for data capture, making updates and additions 
to policies and procedures, being responsible for developing and meeting a range of 
performance KPIs.
• Support with key strategic projects to ensure the charity’s sustainable income growth 
and impact within the hospital

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Information Pack and then send through your CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.

The closing date for return of applications is midnight  1 December Interviews will be held in Birmingham on 11 December . Please note, we will close applications early if we receive sufficient applications. 

We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.

£28,500.00 - £29,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.

What you'll bring:

Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management

Desirable:
* Knowledge of the housing / repairs and maintenance sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Pleasee full job decription on our Website

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

QuarterFive are delighted to be supporting Hand in Hand International in their search for a Philanthropy and Partnerships Officer (Corporate Partnerships). Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will join their award-winning fundraising team - a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a corprorate partnerships focused Philanthropy & Partnerships Officer role, ideal for someone skilled in business development and relationship management who is passionate about driving social impact through strategic partnerships. You will work with a diverse range of companies — from global brands and corporate foundations to purpose-led SMEs — helping to deliver mutually beneficial partnerships that raise both income and profile for Hand in Hand International.

As Partnerships and Philanthropy Officer (Corporate Partnerships), you will:

• Manage and grow a portfolio of corporate partners, corporate foundations, and institutional organisations
• Support the expansion of new, high-value strategic partnerships
• Help develop and deliver the organisation’s Cause-Related Marketing (CRM) product to raise both revenue and brand visibility
• Identify, cultivate and secure new business opportunities through proactive outreach and networking
• Contribute to the corporate team target of $3.2 million and the overall PCP team target of $7.1 million
• Collaborate with programme teams to develop tailored, impact-led proposals and partnership pitches
• Steward existing corporate partners to deepen engagement and ensure mutual value
• Build strong, strategic relationships with corporate stakeholders at all levels

Ideal skills and experience:

• At least 1 year of experience in corporate partnerships, business development, or major donor fundraising
• Proven ability to secure new partnerships and deliver tangible income results
• Track record of managing and growing six-figure relationships or accounts
• Strong negotiation and relationship-building skills, confident engaging with senior stakeholders across sectors
• Creative thinker with a strategic mindset and ability to align business objectives with social impact
• Excellent written and verbal communication skills, adept at developing compelling proposals and pitches
• Highly organised, detail-oriented, and results-focused

Employee benefits include: 

• 26 days a year annual leave, plus bank holidays, increasing after two years’ service by a day per year up to 30 days a year
• Employer pension contribution of 6.5%
• Hand in Hand is committed to financially empowering families and breaking down restrictive gender stereotypes. They offer employees parental leave at 20
  weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.

Work with the Grants and Project Development Manager and Somerset Wildlife Trust (SWT) teams to help nurture and grow our portfolio of trust, foundation and other grant income to support core Trust activity and individual projects.

Trusts and Grants Officer
Salary: Banding Level 2 - £27,000 - £30,500 per annum FTE (£21,000 - £24,400 actual for 30 hours per week)
Contract type: Permanent
Working hours: Part time, 30 hours per week
Location: Taunton, Somerset + the opportunity for Hybrid working

This is a fantastic opportunity for an ambitious individual who is confident in managing a portfolio of small trusts and foundations and would like to gain experience working on major trust and grant applications.

We are looking for an experienced trusts and foundations fundraiser to join our team. This role will be a key part of our fundraising team, managing a portfolio of trust and foundations with the capacity to give up to £25,000 and the opportunity to assist with major grant funding bids which will enable us to drive forward our ambitious goals.

You will deliver high quality written applications and reports in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-meetings and visits.

We are looking for someone who has:

• Ability to manage tasks from start to finish and prioritise work to meet set deadlines.
• Excellent interpersonal, written and verbal communication skills.
• Ability to engage with internal and external stakeholders.
• Ability to think creatively to generate income in line with our strategy.

Key responsibilities and tasks to meet the fundraising strategic targets:

• Income generation
  • Managing a portfolio of Trusts and Foundations to complete funding applications and, working with the Grants and Project Development Manager, to agree an annual programme of grant and trust applications to meet defined income targets.
  • Assisting the Grants and Project Development Manager on major grant-funding applications and aligning smaller funds to secure match-funding for larger projects.
  • Carrying out prospect research to identify new trust and grant funding opportunities.
• Fund Relationship Management
  • Stewarding an agreed portfolio of existing Trust and Foundation relationships, ensuring funder contributions are appropriately recognised and acknowledged and that grant criteria are met.
  • Co-ordinating reports to funders, ensuring reports meet requirements and are sent on time.
  • Developing new relationships with trust and foundation prospects identified to secure new income.
  • Ensuring data on grant income and funders are updated and maintained to a high standard on the Trusts’ customer relationship management system (Blackbaud Raiser’s Edge NXT) and SWT SharePoint.
  • Assisting with the administration of the Trust’s Programme Management Board (PMB) and project development documentation, helping develop cases of support and content for funding applications.
• Supporting Wilder Fundraising Strategy
  • Highlighting funding opportunities to SWT teams and contributing to funding applications led by other teams.
  • Liaising with SWT Finance team to ensure grants are properly recorded, allocated and spending tracked.
  • Providing additional support to the Fundraising & Marketing Team (F&M) and other SWT teams, as required and agreed with your line manager.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – EAP, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays) + Christmas shutdown
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Monday 24 November 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe everyone is part of nature and should have the opportunity to experience nature, and in turn value and want to protect our natural world.

Our people are the most valuable asset we have in achieving our strategic goals. We know that while we have amazing people with an amazing diversity of skills, experiences, and backgrounds we have work to do to make sure we are as inclusive and representative as possible.

No agencies please.

The Mental Health Foundation is recruiting for a Grants & Compliance Officer to support the fundraising team based at our London office.

Deadline: 5pm Wednesday 26th November
Location: London
Salary: Starting salary £36,604 rising to £40,796 pro rata, inclusive of £4,000 London Weighting (£18,302 rising to £20,398 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is 12-month maternity cover post (ending 31st December 2026)

This exciting role will support our work in preventing poor mental health and protecting mental health primarily through administrating the contracts of our existing programmes funded by external grants and maintain and grow our trust and foundations supporters. This post is key in ensuring we fulfil our requirements to our grant funders and keep our trust donors up to date with our work. 

What does the role involve?

• Maintain relationships with existing trust and grant funders
• Develop and updates cases for support to trust funders
• Support project teams to report on the progress of their grant funded activity

What skills, knowledge and experience are we looking for?

• Demonstrable experience of setting up & managing administrative systems 
• Experience of using a database 
• Attention to detail and strong written skills

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Wednesday 26th November and we are unable to accept late applications. Online interviews are planned for Tuesday 9th December.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

About us

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.

The role

Would you like to be part of a small, collaborative HR team that supports the people driving CSE’s mission to tackle the climate emergency and end fuel poverty? We are looking for a proactive, organised and values-driven HR Officer to join our busy HR team. This is a hands-on role at the heart of our operations, supporting around 150 staff and 60 line managers across the employee lifecycle.

As HR Officer, you will provide practical, people-focused support from recruitment and onboarding through to contract changes, benefits administration, and leaver processes. You will act as the first point of contact for HR queries, helping colleagues and managers to apply policies effectively, use systems confidently, and follow processes that are consistent and people-centred.You will also play a key role in maintaining accurate information across systems such as Employment Hero, SharePoint HR Intranet and Monday, ensuring data is compliant and well managed. Working closely with the Senior HR Manager and Senior HR Advisor, you will contribute to improving how HR supports staff, helping to strengthen processes, enhance systems and create a positive employee experience.

This role is ideal for someone who enjoys getting the detail right, solving problems and improving the way things work. You will be part of a small, friendly team where HR systems and processes are evolving, so you will need to be comfortable balancing daily operational work with helping to shape clearer, more efficient ways of working.

Who you are

You are motivated by the opportunity to deliver reliable, people-focused HR support that helps staff across CSE do their best work. You take pride in being organised and accurate, and you are keen to develop your skills and confidence in a supportive, purpose-led environment.

You will bring:

• Some experience in HR or people-focused support, with an understanding of HR processes and a basic knowledge of UK employment law, and a willingness to continue learning.
• Confidence managing day-to-day HR queries, preparing contracts and letters, and maintaining accurate employee records.
• Strong digital and administrative skills, including experience using HR systems, spreadsheets and Office 365 (especially Word and Excel).
• Excellent organisation and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• A proactive, solutions-focused approach and the confidence to take ownership of routine processes.
• Strong communication skills, with the ability to explain HR information clearly and sensitively.
• A collaborative mindset and alignment with CSE’s values, championing inclusion, fairness and wellbeing at work.

What we offer

Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:

Salary: Scale D (£28,124 - £33,688).

Pension: 8% employer / 6% employee.

Holiday: 25 days annual leave plus bank holidays. 

Benefits:

o TOIL programme and flexibility to support work–life balance

o A commitment to supporting your role progression and continued development

o Health Cash Plan

o Life Assurance

o Enhanced sick pay, maternity pay, adoption pay

o Access to retail discounts and discounted breakdown cover

o Employee Assistance Programme

o Staff activities like yoga at lunch and a book club

o Tech Scheme

o Cycle to Work Scheme

Our culture and values

At CSE, our values shape how we work together and with others.

• Commitment to our mission
• Collaboration
• Conscientiousness
• Initiative

Application procedure

To apply, please complete CSE’s application form. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.

Application deadline: 10:00 on Tuesday 25 November 2025.

Applications should be sent by:

• Email 
  or,
• Post - Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

About Unfold

Unfold is an established local charity supporting young people and families to reach their potential by identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs through mentoring programmes and peer support groups for women with children.

For over 35 years, we have provided support to families and young people at risk of social exclusion. Working with trained and DBS-checked volunteers, we offer mentoring to women and children, building independence and helping people get where they want to be. We’ve also developed specialised programmes for refugees, children excluded from school, those with care experience, and families facing homelessness.

About the Role

The Programme Manager is responsible for the development, management and delivery of Unfold’s Broadening Horizons mentoring programme and peer support groups for children and young people aged 10–25.

The role includes managing a team of four (Senior Programme Officers and Programme Officers), ensuring effective planning and delivery of mentoring programmes in line with agreed strategies and workplans. You will oversee the development of specialised programmes, including mentoring for refugees, young people seeking asylum, those excluded from mainstream education, and those with care experience.

The Programme Manager will monitor performance, manage resources, ensure compliance with Unfold’s policies and procedures, and report regularly to the Deputy CEO and Board of Trustees. You will prepare reports and case studies, analyse monitoring data, revise training materials, and use findings to inform programme improvement.

Partnership management is a key element of the role, including maintaining and developing relationships with local authorities, schools, funders, and community organisations to enhance programme delivery. The postholder will also lead the Youth Advisory Council, supporting members to contribute to Unfold’s strategy and direction.

As part of the Senior Management Team, the Programme Manager will contribute to wider organisational planning and development. The role may include occasional evening and weekend work, for which time off in lieu will be given.

About You

You will bring:

• Experience developing and managing projects involving vulnerable children, young people, and families.

• Proven management experience, including performance managing and motivating a team.

• Strong organisational skills and the ability to manage multiple priorities.

• Excellent written and verbal communication skills.

• Experience administering, monitoring, and evaluating projects effectively.

• Strong analytical and problem-solving skills.

• Experience developing programme strategy and workplans.

• Passion for supporting children and young people to improve outcomes.

• Ability to communicate with people from diverse backgrounds.

• Confident presentation and public speaking skills.

• Commitment to Unfold’s mission, vision, and values.

You’ll be a motivated, hands-on team player, empathetic to the experiences of vulnerable groups, and willing to work occasional evenings and weekends.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Content Marketing Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Content Marketing Officer

UK wide

£29,235 per annum (pro rata for part time)

Ref: 43REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid working anywhere through the UK with an opportunity to work at any of the Walk Wheel Cycle Hubs around the country 

Contract: Permanent

ABOUT THE ROLE

Content Marketing Officer

Team: Brand and Marketing (Policy and Communications Department) 
Organisation: Walk Wheel Cycle Trust 

Walk Wheel Cycle Trust has recently completed a full-scale rebrand, and this is an exciting opportunity to join us during a time of growth and transformation. You’ll be part of the Brand and Marketing team, working within the Policy and Communications department. 

As our new Content Marketing Officer, you’ll lead the charity’s content strategy. Your focus will be on storytelling and content creation across different platforms, helping us connect with new and diverse audiences. 

What You’ll Be Doing 

You’ll take ownership of how we communicate our impact through engaging content. This includes: 

• Planning and producing content for social media, websites, and other channels
• Overseeing the filming, editing, and commissioning of video content
• Supporting colleagues across the charity to create branded, accessible videos
• Collaborating with delivery teams and external agencies to produce high-quality content
• Working with the commercial team to develop materials for business-to-business marketing
• Acting as a brand guardian to ensure consistency and creativity in all content 

Key Responsibilities 

• Support the Senior Content Marketing Officer in managing the content delivery plan
• Develop and test new ideas to attract donors and volunteers
• Lead the production, editing, and promotion of video content 

This role is ideal for someone who enjoys creative storytelling, working with multimedia, and making content that is inclusive and engaging. If you're neurodivergent, we welcome your application and are happy to make adjustments to support your needs. 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• A proven track record of working in a creative and results driven team
• Creation of compelling stories and case studies
• Expert video and photo shooting and editing experience
• Experience working with people at all levels internally and externally
• Success in engaging a wide and diverse audience. 

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 16 November 2025.   
• Interviews will be held via Microsoft Teams during the week of 08 December 2025 To apply, please complete our online application form. 

Want to explore more roles?

You can find full details about all our current job openings at:

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,600 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Officer role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role:

Please read the attached Job Description PDF.

The required start date is Monday 5th January 2026. This is a part-time role of 25 hours per week, working 5 hours per day, Monday to Friday. The set working hours are 09:30–14:30. Please note that the start date and hours are fixed in line with business needs and cannot be adjusted.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. All Chapter One employees must attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); attendance and participation is mandatory.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website. If you’d like to ask anything about the role, you’ll have the chance to do so if you progress to the next stage.

Please read the attached Job Description PDF, and write a cover letter. Your cover letter should:

• Clearly outline your suitability for this role, paying attention to the essential qualities listed within the attached Job Description PDF, and how you can apply these to the main duties of the role.

• Show your interest and understanding of Chapter One.

Any applications without a cover letter will be discarded.

As part of your application, you will be asked some questions designed to allow you to showcase your data manipulation skills. Please spend up to 30 minutes on this part of your application, and please read all questions carefully.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications:

23:30 on Wednesday 19th November. No applications will be accepted after this time. We will actively review applications throughout the period of the advertisement. We encourage early applicants as we reserve the right to bring the closing date forward if this is deemed necessary due to volume of applicants.

Next steps:

During shortlisting, your CV, cover letter and answers to the application questions will be reviewed together by a senior member of the Volunteer Support Team. If successful, the next stage will be an interview via a video call. There will be at least one further stage after this. Whether successful or unsuccessful, all applicants will be contacted by the end of Friday 21st November, though we will reach out earlier if we are able to. Please monitor your junk/spam email folder regularly, we make contact from the Charity Job website directly and often these emails are detected as spam. We aim to complete the recruitment process by Friday 5th December.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.