National advice manager jobs

Job Title:Challenge Events Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Fundraising Events Officer

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £38,000 - £41,523 depending on experience (FTE per annum)

Hours:  30 – 37 hours per week (Open to negotiation)

Contract: Permanent, all year round

Closing Date:  Thursday 4th December 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about challenge event fundraising and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an exciting new role leading the expansion of our challenge events programme.

You’ll be responsible for continuing the strong growth that we’re delivering in this area through the expansion of our challenge event portfolio and virtual challenge events. Line Managing the Fundraising Events Officer, you will work with them to manage our annual events and test new events and ideas.

This is a varied role with lots of potential for growth, development and the opportunity to shape the challenge event programme.

Key responsibilities include:

• Lead the delivery and expansion of Young Epilepsy’s challenge events programme.
• Continue to grow challenge event income, helping to diversify Young Epilepsy’s income.
• Lead and inspire the Challenge Events Team and delight our supporters.

What we need from you

• Collaborative, proactive, and passionate about improving the lives of children with epilepsy.
• Keen to learn and grow with a commitment to personal development.
• Imaginative, energetic and creative with a ‘can do’ attitude.
• Significant experience leading a challenge events programme within a supporterfocused organisation.
• Proven experience of successfully delivering virtual event fundraising and digital marketing.
• A passion for providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. There’s a loss of all sense of safety – not knowing when and where their next seizure will happen, who’ll be there and whether they’ll be hurt.

We’ve been transforming the lives of children and young people with epilepsy for over 125 years.

We’ve led the way in an inclusive, progressive, and nurturing approach to the education and support of children and young people with epilepsy.

Today, more than ever, Young Epilepsy is dedicated to standing up, with and for, children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.

We campaign for children’s rights. We deliver health services and research that improve diagnosis and treatments. We support children and young people throughout school, college, and university. We provide information, friendly advice, and practical help for living everyday life.  Together we create possible.

For further details of these and other vacancies, please visit our website: 

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Are you a Product Development Manager looking to make a significant and critical impact?

The Royal College of Radiologists are looking for a Learning Programmes Development Manager to lead the design, development, Go To Market planning and launch of new short courses. In this role you’ll drive horizon scanning and ideation, lead cross-functional teams, and shape our portfolio to meet both educational and commercial goals.

RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver  innovative learning programmes that respond to the real challenges of clinical practice. Our portfolio includes in-person, live online and blended courses alongside lecture series and conferences and we’re ambitious to grow.
In this is strategic, hands-on role you’ll shape our portfolio, drive innovation, and deliver high-impact education that improves patient care.

What you’ll do: 

• Own and manage the new product development (NPD) process for live and blended learning programmes. 
• Lead the end-to-end design, development and pilot delivery of CPD courses and other learning programmes.
• Lead go to market (GTM) planning and execution for new and re-launched learning programmes to achieve RCR Learning’s commercial targets.
• Plan, undertake and synthesise market research and user testing activities to ensure new products are innovative, meet market demand and are financially viable.
• Lead reviews and redevelopment of existing short courses, ensuring products evolve to meet learners’ needs and market changes.

What you’ll need: 

• Proven success in developing programmes which blend educational rigour with industry/market relevance.
• Strong experience in learning design, product development and GTM planning.
• Commercial acumen and a user-focused mindset.
• Excellent communication and stakeholder management skills.
• Ability to lead and inspire cross-functional teams.

You’ll be part of a passionate, collaborative team committed to improving patient care through education. We offer a supportive environment, opportunities for professional growth, and the chance to make a real impact in the medical education space.

If you bring experience in product development, learning design for mid-career professionals and a commercial outlook, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

ABOUT EX CATHEDRA

Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music. 

It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.

You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.

THE ROLE

We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.

Full details are listed in the Application Pack. Key points include:

Key points include:

• Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
• Undertake bank reconciliations
• Monitor debtors and creditors 
• Process payroll and pensions
• Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
• Prepare annual accounts and meet external audit requirements in accordance with current SORP
• Prepare creative tax relief claims
• Cashflow forecasts
• Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
• Calculate and submit VAT returns
• Prepare financial documents for Arts Council England submissions
• Work with the team to ensure accurate project projections
• Drive improvements and efficiencies
• Support fundraising, including Gift Aid
• Act as Company Secretary
• Support the General Manager with insurance renewals

ABOUT YOU

We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.

Essential:

• Experience of working in a complex finance role, preparing statutory and management accounts
• Experience of owning/managing efficient finance processes and controls
• Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
• An understanding of partial exemption VAT
• Knowledge of charity SORP

Desirable:

• Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
• Interest or experience of supporting strategic initiatives and developments

The successful candidate will demonstrate a track record of:

• Developing strong working relationships and possess excellent interpersonal and communication skills
• Effective time management and of being able to prioritise and plan
• Meticulous accuracy and attention to detail
• Inspiring confidence from colleagues across the organisation and at Board level
• Meeting deadlines

We welcome pre-application conversations if you would like to know more.

Thank you for your interest in this role - Peter & the team at Ex Cathedra.

We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.

FACILITIES MANAGER

Closing Date:  28 November 2025
Interviews:  5 December 2025
Location: Erdington or Selly Park Hospice *
Hours:  37.5 hours per week
Salary:  £45,000 to £50,000 per annum
DBS Requirement:  Standard

Are you a seasoned Facilities Manager ready for your next challenge? Do you want to work for an organisation where your expertise directly enhances patient care and supports families during life’s most difficult moments?

At Birmingham Hospice, we are passionate about improving the quality of life for people living with life-limiting conditions. Our dedicated teams provide exceptional care and support across two welcoming sites in Erdington and Selly Park – and we need an outstanding Facilities Manager to help us deliver this mission.

About the Role

As our Facilities Manager, you’ll lead a unified facilities and housekeeping service, ensuring our environments are safe, efficient, and truly patient-focused. Reporting to the Finance Director, you will:

· Oversee day-to-day operations for facilities, maintenance, and housekeeping.  * You will oversee one Hospice site in Birmingham (Erdington or Selly Park) and oversee or provide cover at the other hospice on occasions where needed.

· Ensure compliance with estates, facilities, and health & safety legislation.

· Drive continuous improvement so our spaces remain fit for purpose and enhance patient experience.

· Provide assurance to the Board on compliance and operational excellence.

What you will bring:

We’re looking for someone who is not just experienced but is proactive and adaptable. You will bring:

· IOSH qualification and demonstrable knowledge of Health & Safety and current legislation

· Strong organisational, people management and project management skills.

· Excellent communication, IT proficiency and experience in managing budgets.

· The ability to work flexibly and meet deadlines in a dynamic environment.

· A commitment to high standards and a passion for making a difference.

Why Birmingham Hospice?

· Be part of a supportive, inclusive values-driven, charity where your ideas are valued

· Enjoy a generous benefit package  

· You will receive comprehensive training and the opportunity to develop your career in Facilities Management

· Make a real difference in people’s lives

To find out more about this exciting opportunity and to apply please visit the jobs portal on our website.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

About The Social Change Nest

At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency. 

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2020, we have supported groups in securing over £37m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.

We work with all types of social movements and community groups, from climate to housing, wellbeing and animal rights. Read more about this here. 

How we work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be a curious soul about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities. 

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together. 

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them. 

The ideal person will enjoy working towards building something new and exciting for our clients, and be able to thrive when things change quickly which you need to adapt to. You’ll be the type of person that will intuitively look at the entire system and how your role and function fit into it, always looking to collaborate and make sure there’s great communication across each part of the business.

About You

We are looking for a HR Manager to lead on external HR services delivered through The Social Change Hive (SCH). The Social Change Hive is an ethical payroll management service for people and organisations working towards social change. This role ensures that Hive clients receive expert HR guidance, compliant processes, and a positive employee experience.

Internally, The Social Change Nest’s day-to-day HR administration will sit with the Operations Manager – People & Systems. The HR Manager will collaborate with the Operations Manager to ensure alignment and provide specialised HR expertise where needed but will primarily focus on client-facing HR expertise.

Skills & Experience

• Proven experience as an HR Manager or similar role, 
• Strong understanding of UK employment law and HR compliance.
• Experience with employment services is a strong advantage.
• CIPD qualification level 3 is essential.
• Experience of working within a team, with excellent communication skills
• Experience of managing HR platforms is desirable 
• Exceptional organisational skills
• Excellent interpersonal and communication skills
• Ability to work with diverse social organisations, activists and changemakers
• Enjoys working in a fast paced environment
• Demonstrable experience of project management 
• Exceptional attention to detail 
• Strong and creative problem-solving skills
• Process-oriented
• Strong interpersonal skills and experience with stakeholder management
• Confident with numbers and finances

We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role. 

Key responsibilities

Client HR Support & Advisory (50%)

• Provide expert HR advice and support to Hive clients, ensuring compliance with UK employment law.
• Act as the main point of contact for client employee relations (e.g. disciplinary, grievances, contract changes, leave entitlements).
• Support Hive clients with recruitment and induction processes, ensuring accessible, values-led practices.
• Deliver HR compliance checks for Hive clients, including contracts, policies, and processes.
• Advise clients on best practice for wellbeing, inclusion, and trauma-informed HR.

Compliance & Risk (20%)

• Ensure Hive services remain compliant with UK employment law and statutory requirements.
• Monitor changes in employment law and update Hive policies, templates, and processes accordingly.
• Oversee HR risk management for client organisations, escalating high-risk issues to Head of Operations.

Client HR Systems & Processes (15%)

• Manage Hive’s HR platforms (e.g. BrightHR) for client employees.
• Ensure accurate employee records and reporting for Hive client staff.
• Maintain and update client-facing HR resources and guidance.

Payroll & Benefits (10%)

• Support Hive’s payroll function by advising on client HR inputs (contracts, salary sacrifice schemes, benefits).
• Liaise with SCN Finance and external providers to resolve client payroll queries.

Internal support to Operations Manager (5%)

• Support Operations Manager with escalated HR queries and employee relations management

Terms and benefits

Terms: The role will be 30 hours/week. We will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional UK travel will be required (by arrangement).

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £31,416 (pro rata, 30 hours a week)

Contract duration: This is a permanent contract. 

Location: You must be based inside the UK. We have an office in Farringdon, London which London-based staff are in 2-3 times a week. We do have some staff working remotely but due to the responsibilities of the role, we would prefer the Head of Operations to be London-based.

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person and for which we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language skills & visa status: Candidates must be fluent in English. You must have the right to work in the UK independently, as we are unable to provide visa sponsorship.

Holiday:  28 days plus bank holidays

Employer pension contribution: We offer a 3% employer pension contribution, that you will be auto enrolled into after 3 months of employment with SCN.

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities 

Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

• Salary sacrifice/exchange schemes for groceries, childcare and pensions, which provide staff with savings on National Insurance contributions, and tax where applicable. 
• Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.
• Benefits app – retail discounts. Select from over 80 brands.

Start Date: January 2026, or sooner depending on availability

How to apply

To apply please fill out this application form, following the instructions on the first page.

IMPORTANT: You will need to sign in with a Google account in order to access the form. This is required to enable you to attach a CV to your form submission.

We recognise that AI tools are becoming increasingly prevalent in various aspects of professional life, including the job application process, view our AI use guidance for some points to consider.

Hiring process

We strongly encourage applicants from a wide variety of backgrounds. We are committed to our staff representing the wide variety of backgrounds represented in the communities we work with. If you are concerned that you may not fit 100% of the job specification – please throw your hat in the ring. We never put formal education requirements on any role as we value lived experiences as highly as formal education and training qualifications. 

We follow a blind recruitment process, which means that hiring managers for the role can only see your work history and cover note when deciding to progress to the interview stage. 

If you need any accessibility accommodations for this application please do not hesitate to contact us via the details on our website.

Please visit our main vacancies page for our equal opportunities statement. 

Make a difference every day with PDSA

At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.

If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.

About the role

You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.

Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.

Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.

What you’ll do

• Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
• Handle inbound calls related to fundraising with empathy and professionalism.
• Achieve personal and team income, service and quality targets.
• Build positive relationships with supporters through excellent communication and listening skills.
• Ensure accuracy and compliance with Data Protection and fundraising regulations.
• Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.

About you

You’ll bring:

• Experience working towards financial or operational targets.
• Excellent telephone and listening skills, with the ability to build rapport.
• A positive, solutions-focused approach.
• Confidence using computer systems and managing data accurately.

Desirable experience includes:

• Customer service or complaint handling.
• Fundraising, sales or supporter engagement.

What We Offer

We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey. 

In addition to being a great place to work, we offer a wide range of benefits, including: 

• 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
• Special days off, including:
  • A paid Volunteering Day
  • A Celebration Day for something meaningful to you
  • A dedicated Wellbeing Day to focus on yourself
• Generous pension scheme – up to 10% employer contributions
• Free Life Assurance (4 x annual salary)
• Enhanced family leave (maternity, adoption & paternity)
• Retail, travel & leisure discounts through Fetch platform
• 15% discount on PDSA Pet Insurance plus access to staff vet services for pets

About PDSA

As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets.  Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

The closing date for this vacancy may be brought forward should we receive sufficient candidates.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Senior Research and Development Manager - Research and Evidence
Contract: Fixed term for 24 months (with potential to extend/make perm subject to funding)
Hours: Full Time 35 hours / 1.0 FTE (open to part-time 0.8 FTE)
Salary: £51,349 per annum or £55,512 per annum if based in London
Location: London Fields / Belfast, Northern Ireland / Newton Abbot, Devon / Sheffield / Homebased within the UK (with travel to the office when required)
NCB promotes a hybrid, flexible way of working and ask that office-based staff attend the office for a minimum of 2 days per week.

About the Role

The Senior Research and Development Manager will play an important role in managing NCB’s research and evidence work, supporting our impact and growth and working across teams in a matrix environment. The post holder will be joining the research team at an exciting time, with significant growth in recent years, particularly in the area of evidence synthesis methodologies.

This role requires a strong background in managing and delivering evidence synthesis research projects, including systematic reviews, meta-analysis, qualitative synthesis, and mixed-methods approaches. It involves overseeing key research contracts, providing hands-on project management, ensuring methodological rigour, and delivering high-quality outputs.

The research team at NCB works on several influential projects using a range of research methods and spanning areas including youth justice, social care, early childhood development and education.

About Us

For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.

Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Timetable for Appointment:
Applications close at 08:00am on Friday 28th November 2025.
Assessments and interviews will take place on Tuesday 9th December (pm) or Wednesday 10th December (am/pm) 2025.
Interviews will be conducted online via Microsoft Teams.
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

Money Adviser – National Debtline 

Salary: £36,069 per annum (inclusive of shift allowance) + excellent benefits 

Birmingham (remote with some hybrid working) 

Contract: Permanent 

Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays). 

Closing date: 27th November 2025 

Expected Start Date: 26th January 2026

About the Role 

Our client are passionate about making a positive difference. They’re now looking for Money Advisers to join our National Debtline team and help them support people across the UK to tackle their debts and manage their money with confidence. 

As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards. 

Your key responsibilities will include: 

· Providing specialist money advice and support across multiple channels. 

· Communicating with clients in a clear, supportive and empathetic way. 

· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs). 

· Accurately maintaining client records and administrative processes. 

· Collaborating with colleagues to ensure service quality and continuous improvement. 

· Acting as an ambassador in all client and stakeholder engagement. 

About You 

Their ideal candidates will bring: 

· Proven experience in a telephony customer service or advice role. 

· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts. 

· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems. 

· Strong organisational skills and the ability to manage workload effectively. 

· Resilience and the ability to stay calm in challenging situations. 

What they offer 

They provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The majority of their 10-week training programme will be conducted at their offices in Birmingham (Five Ways) along with some remote training too. You must be able to commit to training on a full-time basis. 

Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets. 

We believe in taking care of our people, and we offer a great range of benefits, including: 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Flexible hybrid working arrangement 

· Generous life insurance 

· Wellbeing days to support your mental health 

· A healthcare cashback scheme 

· Access to an Employee Assistance Programme 

· Working outside the UK (up to 30 days in a 12-month period) 

· Free on-site gym (Birmingham) 

· Enhanced maternity pay 

· A birthday voucher to celebrate your special day 

How to Apply 

We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Money Adviser. 

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique. 

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them. 

Important Information 

We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible. 

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page. 

Our Commitment to Inclusion 

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. 

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds. 

About us:
At St George's Hospital Charity, we're dedicated to making a difference in our hospitals and the communities we serve. Everything we do is framed by a commitment to improve the support we can provide to patients, staff and visitors who use our hospitals in the local communities across Southwest London, Surrey and Sussex. Every year, we transform hospital spaces, provide life-saving equipment, champion pioneering research and fund projects that support our NHS staff to perform at their best. We're looking for an ambitious fundraising professional to join our team and be part of the next stage in our charity's development. 

About the role:

We're looking for an Individual Giving Manager who will lead the charity’s individual giving programme during an exciting period of growth. You will deliver key activities aimed at building our profile, donor base and unrestricted income in line with our strategic objectives. This will be achieved through the delivery and strategic development of warm and cold cash acquisition, a face-to-face regular giving programme, effective retention strategies and initiatives that will build our contactable base of supporters. This role will also be responsible for the development of our gifts in wills programme, including creating marketing campaigns and materials to grow gifts in wills income. The role is involved in both strategic planning and implementation.

This role is a unique opportunity to double income from individual giving and be an integral member of a hardworking, friendly and passionate team. It would be suitable for someone looking to take the next step in their fundraising career with experience across a range of individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery, with proven success in contributing to income growth across a diverse portfolio.  You will see firsthand the difference you make every day to 10,000 hardworking NHS staff and 1million + patients accessing St George’s NHS Trust.

Our staff benefits:

• Pension: contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
• Wellness days: you are entitled to two paid wellness days to focus on your wellbeing.
• Training and development: One-day (pro rata) per month to focus on your personal training and development
• Annual Leave: Enjoy 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days. This is on a pro rata basis.
• Enhanced maternity pay: Qualifying employees are eligible for enhanced maternity pay, calculated based on their current salary, after completing 52 weeks of employment.
• Extended time off: Employees with at least two years’ service can take between 4 to 6 weeks off unpaid for activities such as travelling, studying, pursuing hobbies or caring for an independent.
• Shared parental leave: This lets parents share up to 50 weeks of leave and 37 weeks of pay after the birth or adoption of a child.
• Season ticket loan: spread the cost of your commute with our season ticket loan.
• Employee Assistance Programme: Our health assured EAP offers confidential support and advice on a range of personal and professional areas including mental health, financial concerns and wellbeing.
• Blue Light Card: enjoy discounts both online and in store across various outlets

Interviews will take place on a rolling basis, so applicants are encouraged to submit their application before the closing date

This is a rare opportunity to take ownership of a new and high-impact role, shaping how Greyhound Trust engages the public, tells its story, and builds lasting support for the thousands of greyhounds we help each year.

As PR & Marketing Manager, you’ll join our newly formed Income Generation and Engagement Team — a dynamic group driving innovation, brand growth, and audience engagement across the charity. Reporting to the Head of Income Generation and Engagement, you’ll have the freedom and trust to review our current approach and design a fresh, strategic programme of marketing and PR activity that truly reflects our values, our mission, and our ambitions.

With 50 years of history, Greyhound Trust has long been at the heart of helping retired greyhounds find loving homes. As the charity evolves to meet the changing landscape, this role will be pivotal in driving a step-change in how we communicate — raising awareness of the growing homing challenge, inspiring new audiences to get involved, and supporting our vital income generation work.

You’ll bring at least three years of proven experience in both strategic and hands-on PR and marketing — from planning and content creation to media relations, digital engagement, brand development and taking a lead on key events, such as Crufts and our annual Great Greyhound Gathering.

You’ll understand how effective PR and marketing can both protect and enhance a charity’s brand while also supporting income generation and engagement goals. You’ll bring the confidence and experience to balance these priorities and work collaboratively to achieve them.

Confident working across multiple audiences and channels, you’ll combine creative storytelling with data-driven insight to deliver measurable impact.

As a national charity, based in Surrey, but represented across the UK via a developing branch network (often volunteer led) you will need to have experience of working with a large and diverse range of passionate and knowledgeable stakeholders. 

This is a role for a person who enjoys variety, autonomy, and responsibility — someone who can balance strategic thinking with a willingness to get stuck in and make things happen. In return, you’ll find a supportive, collaborative team and the chance to see the direct results of your work: more people understanding, supporting, and opening their homes to retired  greyhounds.

Salary range £38k - £40k

The role is full time, located at the National Greyhound Centre, Horley with occasional travel to branches across the UK.

Occasional working from home when appropriate.

No Agencies please.

Exciting opportunity for an ambitious person to make a real difference for nature!

We are looking for an experienced, dynamic, and organised person to lead on the conservation grazing across our nature reserves in Gloucestershire.

The role will require managing our native-breed cattle, ponies and sheep to provide the best outcomes for habitats and wildlife while ensuring an excellent standard of animal welfare.
The trust currently owns a small herd of Highland cattle and Exmoor ponies, in addition to a small flock of primitive sheep.

There is potential to expand grazing operations to increase our delivery of natural process led solutions. The successful candidate will be joining the Nature Recovery Zone team as the trust looks to take on additional land that will require management through grazing.

Please use your cover letter to detail, why you are interested in the role, why you think you are the right person for it and why you are interested in working at Gloucestershire Wildlife Trust.

Salary: £31,190 – £36,761 per annum (based on experience)

Term: Permanent Position, Full-time

Closing date: Thursday, 04th December 2025.

**We reserve the right to close this vacancy early if a suitable candidate is found before the advertised closing date.**

This is an embedded post, and you will be employed by Stoll and working in a specialist NHS team based at St. Pancras Hospital 

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:

Provide holistic welfare support to Veterans, enabling them to sustain independent living.

Risk Assessment and Planning
• Deliver high-quality support services to Veterans, families, and dependents through advice and support.
• Work in accordance with person-centred support plans; review regularly and coordinate with other agencies.
• Enable community integration and tenancy sustainment.
• Act as key worker where required, conducting holistic risk, support, and needs assessments.
• Manage own caseload with significant travel and lone working within the M25 area.
Financial Wellbeing
• Ensure clients have access to appropriate benefits advice to sustain independent living.
• Advocate for clients unable to do so themselves; liaise with statutory and voluntary agencies.
• Assist clients with financial management, welfare/housing benefits, grant claims, and debt support.
Mental and Physical Health
• Access support from mental health, drug/alcohol, counselling, and ex-services agencies.
Employment & Training
• Identify opportunities for leisure, education, training, and purposeful activities.
• Support clients in job searching, training, and placements.
Health and Wellbeing
• Build links with family, friends, and community.
• Promote healthy lifestyles and access to medical services.
• Develop independent living skills (cooking, cleaning, budgeting).
• Arrange and escort clients to activities as per support plans.
• Encourage participation in community initiatives and associations.
Housing and Homelessness
• For resettlement: conduct assessments, pre-tenancy work, and liaise with support services.
• For tenancy issues: work with housing providers to resolve management issues, address anti-social behaviour, and manage rent arrears.
• Assist with home upkeep and reporting repairs.
Teamwork and Collaboration
• Contribute positively as an embedded team member.
• Engage in induction, supervision, training, appraisal, and meetings.
• Liaise with housing, health, and social care professionals.
• Represent Stoll professionally and support London Veterans Drop-In.
Financial Control
• Work within budgets and maintain accurate financial records.
Record Keeping and Compliance
• Maintain accurate client and service records; ensure confidentiality.
• Understand legal frameworks and safeguarding requirements.
• Respond positively to feedback and complaints.
Health & Safety
• Comply with health and safety policies; report accidents and near misses.
Equality and Diversity
• Deliver services in line with equality and diversity principles.
Other Duties
• Undertake additional tasks as required by line manager.

Person Specification

Experience
• Working with vulnerable adults and older people in welfare settings (housing,
homelessness, substance misuse, mental health, disability).
• Knowledge of issues facing the ex-service community.
• Conducting needs and risk assessments.
• Person-centred support planning.
• Lone working with varied support needs.
• Collaborating with voluntary/statutory agencies.

Knowledge
• Causes and cycle of homelessness.
• Housing options and welfare benefits.
• Safeguarding vulnerable adults.
• Relevant housing and welfare legislation.

Core Competencies
• Client Focus: Passion for supporting Veterans; excellent service delivery.
• Communication: Clear, concise, adaptable.
• Teamwork: Collaborative, supportive.
• Equality & Diversity: Respectful, inclusive.
• Quality of Work: Accurate, professional, well-planned.
• Health & Safety: Awareness of lone working and safeguarding.

Frontline Competencies
• Focus on independence and holistic support.
• Ability to motivate and inspire clients.
• Positive approach to challenging behaviour.
• Effective communication with all clients.
• Consistent application of boundaries and safeguarding

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

Location: HMP Moorland and HMP Lindholme
Job Type Full time, 37.5 hours per week
Contract Type: Contract
Salary: £28,875 per annum
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
 
Are you passionate about supporting families affected by imprisonment?
 
Join Pact (Prison Advice & Care Trust) as a Development Manager and help lead our innovative Families Together project, funded by the National Lottery Community Fund. This is a unique opportunity to make a real difference in South Yorkshire by improving outcomes for children, young people, and families impacted by the criminal justice system.
 
About the Role
 
• You’ll be responsible for delivering key elements of the Families Together programme, including:
• Leading Professionals Forums and delivering training to schools and community partners.
• Building relationships with schools, social services, and voluntary organisations.
• Providing casework support for children and young people with a loved one in prison.
• Supporting and managing volunteers to deliver high-quality, trauma-informed services.
 
We’re seeking someone with:
 
• A Level 3 qualification in criminal justice, casework, teaching, counselling, or similar.
• Experience managing community or criminal justice projects.
• Strong understanding of trauma-informed, person-centred, and restorative approaches.
• Excellent communication, organisational, and partnership-building skills.
• A commitment to Pact’s values and a belief in rehabilitation and social justice.
• Applicants must have demonstrable experience working directly with children and young people. Whilst we appreciate the valuable skills gained from working within adult services, including HMP and similar settings, this role specifically requires experience supporting, engaging and safeguarding children and young people. Please ensure your application clearly evidences this experience, as candidates without it will not be shortlisted.
 
Why Join Us?
 
• Be part of a pioneering national charity making a real impact.
• Work in a supportive, collaborative environment.
• Help shape a service delivery model that could be rolled out nationally.
• Receive training, reflective practice, and opportunities for professional development.
 
Additional Requirements
 
This role is subject to prison vetting, DBS checks, and a 6-month probationary period. Flexibility to travel across South Yorkshire and occasionally nationally is required. This role requires a valid UK driving licence and access to a car.
 
Apply now to be part of a transformative project that puts families first.
 
Closing date- December 6th
Interviews – TBC
 
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
 
Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
 
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.
 
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.
 
You may also have experience in the following: Development Manager, Family Support Manager
Children & Families Caseworker, Community Project Manager, Criminal Justice Project Manager
Youth & Family Services Coordinator, Safeguarding Officer, Trauma-Informed Practitioner, Social Services Project Lead, Prison & Family Support Worker, Education & Community Liaison, Child & Youth Engagement Officer, Charitable / Nonprofit Program Manager
 
REF-225 096

I&A Adviser role

Information & Advice Adviser

Mitcham (On-site) with hybrid working available after a successful training period.

£30,090 - £32,130 per year

Full time or 4 days (28 hours)

Contract (Fixed term for 12 months), possibility of extension, subject to funding

Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.

Job description

Information and Advice Adviser

Hours: Full time 37.5 hours per week or 4 days (28 hours). We are open to flexible working discussions.

Salary: £30,090 - £32,130 per year

Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.

After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.

Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.

About the role

We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.

The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.

Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £600,000 of previously unclaimed benefits.

An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.

You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.

About you

You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.

Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.

About us

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

If you have any questions, please do not hesitate to contact us, we would love to hear from you!