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National advice manager jobs

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Closing in 7 days
Citizens Advice Southwark, Southwark (On-site)
£32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Work on a range of different services providing direct advice to the public and fast track through the training programme within 6 months.
Posted 6 days ago
NHS Charities Together, Warwick, England (Hybrid)
£43500 - £48000 per annum
Posted 1 week ago
Closing in 7 days
The Migraine Trust, Remote
£40,000 per year
Information Manager
Posted 5 days ago
Age UK Sutton, Sutton (On-site)
£32,000 - £34,000 per year, based on experience
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The National Lottery Community Fund, Newcastle upon Tyne (Hybrid)
£27,000 per year
Posted 3 weeks ago
Ambitious about Autism, Brighton (On-site)
£37,890 per year
We're currently looking for an Employability Manager to join our team at St. John's this year.
Posted 1 week ago
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The Children's Trust, KT20, Tadworth (Hybrid)
£55,000 per year
An exciting opportunity has arisen for a Senior Organisation Development Manager to join our People and Culture team.
Posted 4 days ago Apply Now
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New Citizens' Gateway, London (On-site)
£35,411 - £35,412 per year
Leading with compassion to reduce isolation and improve wellbeing for people seeking asylum—make a real difference by joining us!
Posted 1 week ago
UWC International, London (Hybrid)
£46,800 per year
Posted 1 week ago
Brent Carers Centre, London (On-site)
£27,810 per year
Make a difference every day to the lives of unpaid carers at Brent Carers Centre
Posted 5 days ago Apply Now
Closing in 3 days
L'Arche, Edinburgh, Scotland (Hybrid)
£35759 - £37378 per annum
Posted 3 weeks ago
St Mary's University, Twickenham (Hybrid)
From £43,482 per year
Posted 1 week ago
Closing in 6 days
The Children's Trust, KT20, Tadworth (Hybrid)
£42,500 per year
An exciting opportunity has arisen for a People Partner to join our People and Culture team.
Posted 6 days ago Apply Now
Page 2 of 15
Southwark, Greater London (On-site)
£32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing Date: 9.00 am Tuesday 25 November 2025

Interviews will take place on Friday 28 November 2025

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 23 December 2025
Closing date: 05 January 2026 at 09:00
Tags: Advice / Information, Advocacy, Information Management, Social / Support Work