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The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.
The national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life across the Church of England. Through compelling campaigns, inspiring stories and creative content, you'll help people from every background explore their part in God's story and consider where they may be called to serve.
Working nationally, you'll play a key role in equipping dioceses with the tools, resources and communications they need to support those exploring their vocation, while enabling parishes to nurture and encourage emerging ministerial vocations within local communities. From digital engagement and website development to events, newsletters and national initiatives, this is a strategic and creative role with the opportunity to strengthen vocational culture and help more individuals discover, discern and pursue God's call to ministry.
This is a three year fixed term position.
The closing date for applications is 7th September.
Play a key part in the renewal of ministerial vocations across the Church by working in close partnership with colleagues to:
- Lead the ongoing development and delivery of a national marketing, communications and engagement strategy that strengthens a culture of vocation across the Church.
- Create and deliver compelling campaigns that inspire people from every background and heritage to explore their part in God's story and consider a vocation in ministry.
- Equip dioceses with high-quality communications, resources and tools to support people discerning their vocation.
- Enable parishes to recognise, nurture and encourage emerging ministerial vocations within local communities.
- Develop inspiring written, digital and video content that showcases the breadth, diversity and impact of ministry across the Church.
- Lead communications for key national initiatives, events and campaigns, ensuring strong engagement and visibility.
- Identify and promote opportunities to raise the profile of ministerial vocations through media, storytelling and public engagement. Strive for excellence | Show compassion | Collaborate | Respect others | Act with integrity
- Monitor and evaluate engagement and campaign performance, using insight and data to strengthen future communications and increase impact.
- Oversee and enhance digital channels, websites, newsletters and other platforms to maximise reach, participation and impact.
- Build strong relationships with colleagues including the national communications team, dioceses, communications networks and external partners to amplify vocational opportunities and stories.
- Significant experience of developing and delivering successful communications, marketing and engagement strategies in a large and complex organisation.
- Strong stakeholder management skills, with the ability to build relationships, influence outcomes and balance competing priorities.
- A track record of creating impactful campaigns and communications that engage, inspire and mobilise audiences.
- Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and contexts.
- Experience of using a wide range of channels and platforms, including websites, newsletters, social media, email marketing and digital communications.
- Strong planning and project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes.
- Experience of monitoring performance, evaluating impact and using insight and data to shape future activity.
- A commitment to broadening participation and engaging people from the widest possible range of backgrounds and experiences.
- Creativity, initiative and a collaborative approach, with the confidence to generate new ideas and drive continuous improvement.
- An enthusiasm for the mission of the Church of England and a passion for helping more people discover, discern and respond to God's call to ministry.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The Digital Manager - CRM, Emails and Analytics is responsible for overseeing the Church of England's CRM (Salesforce), email marketing (including Mailchimp), and digital analytics. The role leads on developing audience-led strategies, improving user journeys, and ensuring campaigns are data-driven and effective across channels.
We are seeking a talented and passionate Digital Manager to oversee and enhance key digital tools and engagement strategies. In this role, you will play a crucial part in shaping the Church of England's use of email marketing and audience strategy.
This role will use the tools introduced by the Digital Team in recent years to transform the way we reach key audiences. You will act as a bridge between digital and teams across the organisation, looking for opportunities to connect with communities and equip colleagues to reach audiences in an informed way. You will be responsible for overseeing the use of CRM and email tools, shaping audience-led strategies, and ensuring insight drives decision-making.
You will work closely with the websites and social media colleagues within the Digital Team, and with colleagues across the national Church to ensure a coherent and effective approach to digital engagement.
Digital and Email strategy
- Manage and develop the Church of England's use of email marketing platform (Mailchimp)
- Onboard, support and upskill colleagues to use Mailchimp for their newsletters and improve the effectiveness, accessibility, and performance of these newsletters and email campaigns
- Establish best practice and governance for email newsletters across teams
- Collaborate with stakeholders to plan and deliver digital marketing campaigns across channels (email, web, social, paid)
- Ensure consistent audience targeting, segmentation, and messaging across all digital communications
- Champion house style and best practice in terms of language, tone and accessibility of content.
- Audience Strategy and User Journeys
- Develop a strategic understanding of key audiences and how they engage across digital platforms
- Map and optimise user journeys across CRM, websites, email and campaigns to improve engagement and outcomes
- Identify opportunities to deepen relationships with audiences through personalisation and automation
- Advocate for audience-first thinking across the organisation
CRM and Platform Management
- Manage agencies responsible for CRM (Salesforce), development, maintenance, and support acting as the in-house expert to colleagues, with Technology colleagues
- Develop and maintain a long-term CRM roadmap aligned with organisational priorities
- Provide CRM consultancy and project management to teams across the NCIs
Champion a multi-channel, joined-up approach to audience engagement
Analytics and Insight
- Lead on analytics across digital platforms, providing clear, actionable insight
- Develop dashboards and reporting to inform decision-making for campaigns and strategy
- Work with the Data Team to ensure digital analytics contribute to national reporting and organisational insight
- Use data to continually test, learn, and improve performance across channels
Campaigns and Content
- Support digital campaigns across the NCIs, ensuring alignment with CRM and audience strategy
- Provide guidance on content optimisation and digital user experience
- Support consistent presentation and user experience across Church of England platforms
Trends and External Engagement
- Stay up to date with developments in digital marketing, CRM, analytics and audience engagement
- Build networks with external organisations, agencies and professional forums
Essential
The successful applicant will have proven experience in a digital, CRM, or digital marketing role, ideally within a complex or multi-stakeholder organisation. As the lead on using our CRM to improve our communication with various audiences, you will have experience working with CRM systems (preferably Salesforce) and/or marketing automation platforms. Experience managing email marketing platforms such as Mailchimp, including segmentation, campaign delivery, and performance optimisation, is essential.
Other requirements that are essential for this role include:
- Demonstrable experience using analytics tools (e.g. Google Analytics, CRM reporting, dashboards) to generate actionable insights
- Ability to write clearly and follow house style to draft email copy and train other colleagues to do so
- Experience developing and interpreting digital marketing performance reports and using data to improve outcomes
- Strong understanding of audience segmentation, user journeys, and digital engagement strategies
- Experience supporting or delivering multi-channel digital marketing campaigns, including email, web, and social media
- Experience managing agencies or external suppliers
- Excellent communication and stakeholder management skills, with the ability to influence and support colleagues at all levels
- Strong organisational and project management skills, with the ability to manage multiple priorities
- Understanding of accessibility and inclusive design in digital communications
- Knowledge of current trends and best practice in digital marketing, analytics, and audience engagement
Desirable
Desirable experience for this role would include a knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance, so that the successful candidate can collaborate with colleagues in the Digital Team.
Other desirable experience includes:
- Experience supporting colleagues or organisations to improve digital communications, including newsletters and campaign content
- Familiarity with UX principles and mapping user journeys across digital platforms
- Experience working in a large, distributed, or mission-driven organisation
- Ability to work with agencies to translate complex technical concepts and data into clear, usable insights for non-technical stakeholders
- Knowledge of paid digital marketing (e.g. paid social, search), including planning, monitoring, and evaluating campaign performance.
Personal Attributes
The successful candidate will be a strategic thinker with a strong audience-first mindset. Curious and proactive, with a desire to test, learn and continuously improve. Collaborative and supportive, with a willingness to coach and enable others. Detail-oriented, with a commitment to high-quality outputs and passionate about using digital to support organisational mission and impact.
Circumstances:
Able to occasionally travel across the country to different dioceses, churches and other Church of England organisations. You may also be required to assist with training of colleagues and other stakeholders.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Using Anonymous Recruitment
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The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Contract Type: Fixed Term
Location: London (Flexible working with a minimum of 2 days in the office)
Interviews: 7th & 8th September 2026
Our Brand and Marketing team is looking for a creative, dynamic and innovative Marketing Manager to lead a new transformational project spearheaded by one of The Trust’s Goodwill Ambassadors and supported by corporate and government funders, to develop and deliver a long-term national awareness campaign to drive thousands of mentors to take action to support young people’s futures.
The key aspects of the role include:
- leading the marketing strategy and optimising campaign management
- developing and delivering owned, earned and paid marketing tactics
- using data to recommend outreach adjustments to respond to operational need in real-time
- working with prominent stakeholders to maximise opportunities
- line managing one Marketing Executive
The role is ideal for you if you’re: adept at building senior stakeholder relationships to secure buy-in and manage expectations; comfortable working with agencies, designers and partners to fulfil project needs; effective at developing multi-channel B2B and B2C marketing materials; and can use performance reports and trends data to influence decisions to advance The Trust’s goals.
If you’ve led the marketing requirements on high-profile marketing projects with measurable impact, we want to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Marketing Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Marketing Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
About the National Garden Scheme
The National Garden Scheme is the most significant charitable funder of nursing charities in the country, donating £3.9 million in 2025 and over £77 million since 1927. Our beneficiary charities include Macmillan Cancer Support, Marie Curie, Carers Trust, Hospice UK, The Queen’s Institute of Community Nursing and Parkinson’s UK.
We help our garden owners open their beautiful gardens to the public, sharing their passion and raising impressive amounts of money through admission fees, refreshments and plant sales. Over 3,300 gardens open each year for the National Garden Scheme and further details about the gardens, our donations and more about the charity can be found on our website.
About the Website and Digital Marketing Manager
The ethos of the National Garden Scheme is rooted in generosity and kindness, from: our 3,300 garden owners, to our 600 county volunteers and our small team of 14 staff. Our central office in East Clandon, Surrey is a warm and welcoming place to work.
The right candidate for the role of Website and Digital Marketing Manager will be a proactive and technically confident digital professional who can combine hands-on website management with creative digital marketing expertise. The ideal candidate will have experience managing and developing WordPress websites, delivering successful digital campaigns, and using data and insights to improve online performance and audience engagement.
They will be comfortable working across multiple digital platforms, including email marketing systems, CRM databases and analytics tools, with a strong understanding of SEO, website optimisation, accessibility and GDPR requirements. Strong organisational skills are essential, as you'll be managing a varied workload, coordinating projects and working with both internal teams and external suppliers.
As a self-starter with excellent communication skills and keen attention to detail, you'll be equally at home troubleshooting website issues, testing new digital developments, creating engaging content and identifying opportunities to enhance the user experience. Experience in the charity sector, marketing automation and digital development projects would be highly advantageous.
Most importantly, you'll be enthusiastic, collaborative and adaptable, with a passion for using digital channels to engage audiences, support fundraising and help the charity achieve its goals
The client requests no contact from agencies or media sales.
About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) with a particular focus on pulmonary hypertension (PH) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PH can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.
We aim to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.
About the role
We are seeking a Marketing & Events Officer to help the charity achieve its mission by growing its international profile, driving membership, increasing engagement and income through delivering great marketing, webinars and event communications.
PVRI's events are delivered collaboratively across the charity, and this role acts as the key coordination point for event communications, delegate engagement and webinar delivery. No two days are the same. One day, you might be writing content for our website, emails, newsletters, or social media channels, and the next, you might be welcoming respected speakers and attendees to one of our international scientific webinars.
A key part of the role is supporting marketing and comms for our face-to-face events and working with the team to provide on-site support. These include our annual global scientific congress (often held towards the end of January in a different city around the world) and our biennial symposia (which usually take place in June, usually in the USA or Europe).
Our staff team are not scientists or medical experts – but we are skilled at warmly facilitating and uniting the global scientific and medical expert community. We are seeking someone who has excellent communication and organisational skills, is comfortable with complex medical terminology, genuinely cares about our mission, and will bring energy, skills and commitment to this exciting role.
If this sounds like you, we can’t wait to hear from you!
What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.
PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.
How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the person specification. Please send these, together with the Equalities Monitoring Form, to Katie Corris by 09:00 on Monday, 07 September.
PVRI is a registered charity, number 1127115.
The client requests no contact from agencies or media sales.
How to apply
To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:
· A covering letter of no more than two sides of A4 (Arial, size 12)
· Or a video of no more than four minutes.
Please explain why you want this role and how your experience meets the person specification.
Shortlisting: 07 September. Interviews week beginning 14 September.
NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.
The Role
This is a new post and a significant one. As Business Development Manager, you will be the first dedicated commercial function in NEYDL, the only person in the organisation with responsibility for sales and income generation from commissioned services and traded products. You will report directly to the CEO and sit on the senior management team.
Your core mission is to grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.
There is no pipeline to inherit. You will need to identify the right routes to market, build relationships from scratch with commissioners and buyers, and develop the BD function as you go. The CEO will provide strategic direction and support, but you will need to be confident operating with autonomy, exercising commercial judgement independently, and getting on with it.
What you will do
Identify and pursue opportunities for commissioned services and contracts in the North East with local authorities, NHS commissioners, family hubs, children’s services and other public and voluntary sector organisations
Develop a national market for NEYDL's training products and, in time, licensing offer, working across both statutory and voluntary sector audiences. This will include selling training directly to local authorities, NHS bodies and VCSE organisations; testing demand from VCSE organisations for a licensing model that enables them to deliver NEYDL's approach locally; and exploring whether local authorities would fund or commission a local VCSE partner to do so. A key part of this role in year one/two is testing assumptions about which funding and delivery models have most traction.
Promote DigiDAD as a free resource to professional audiences, growing registrations and building relationships with organisations that can champion it with young dads
Develop and manage a BD pipeline, setting targets and reporting progress to the CEO and board
Represent NEYDL at sector events, networks and conferences nationally to build profile and relationships
Develop proposals, tenders and partnership bids, working closely with the CEO and programme team
Work closely with the DigiDAD Engagement Officer to share leads and coordinate activity via an agreed tracker, and with the DigiDAD Programme Manager to ensure BD and digital growth strategies remain aligned
Contribute to marketing and communications activity that supports commercial growth, including supporting the launch of our new national brand
Play an active role as a member of the senior management team, contributing to strategy, planning and organisational leadership.
What we are looking for
We need someone with commercial experience in winning commissioned services, contracts or selling products and services to public and voluntary sector organisations. You will be relationship-focused, self-directed, and comfortable building a function without established infrastructure or a team behind you.
You will need to understand the professional landscape in which NEYDL operates: family support, early help, children’s services, family hubs. You don’t need to be an expert in young dads, but you will need to speak credibly to the people who commission and deliver family support, and to understand what drives their decisions.
What we offer
NEYDL is a close, inclusive and supportive team that actively invests in the development of its staff. We are a non-judgmental organisation built on mutual trust, respect and honesty. We listen to young dads and respond to what they actually need, working with them voluntarily to find long-term solutions rather than short-term fixes. If you join us, you will be part of a team that genuinely believes in what it does, and that belief comes through in everything we produce and every relationship we build.
In addition, we offer:
7.2 weeks’ annual leave per year, inclusive of statutory and public holidays
5% employer pension contribution
A flexible hybrid working arrangement
Funded professional development and training
Mileage paid at 55p per mile for business travel
The opportunity to shape a new function in a growing, mission-driven organisation at a pivotal moment in its development
A supportive and values-led senior team
Job purposeTo grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.Key responsibilities
Income generation and business development
Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations
Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close
Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up
Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board
Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.
Proposals, tenders and bids
Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases
Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer
Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements
Relationships and profile
Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally
Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach
Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform
Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth
Organisational leadership and management
Contribute to organisational strategy and annual planning as a member of the senior management team
Report on BD performance and progress against targets to the CEO and board
Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement
Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion
Key relationships
Chief Executive Officer: line manager and strategic lead
DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion
DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth
Programme Managers and frontline team: to inform BD activity and support proposal development
External: commissioners, local authority leads, NHS contacts, training buyers, sector networks
Targets
Year 1 milestones
The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:
By six months:
Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators
By twelve months:
Marketing and outreach completed with at least 100 contacts (warm and cold)
Training delivered at least 10 times
Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
Evaluation and review of year one learning completed; year two targets developed
Longer-term targets (to April 2029)
The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:
Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029
The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.
Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.
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About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
- Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
- Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
- Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
- Write compelling and impactful content for SMK’s digital channels.
- Create graphics and video content for digital channels using Canva.
- Manage paid digital ads (LinkedIn, Google Ads).
- Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
- Support the audience development strategy including research and data management.
- Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
- Support the development and implementation of a content strategy.
Website
- Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
- Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
- Monitor and translate website performance using analytics tools (e.g. Google Analytics).
- Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
- Identify opportunities to improve search visibility and organic traffic.
Data, Insight & Reporting
- Monitor, analyse, and report on digital marketing performance.
- Use data to continuously optimise marketing activity.
- Provide insights into audience behaviour and trends.
- Database management, including cleaning and updating records.
- Support the implementation and management of the CRM (Salesforce).
- Undertake relevant training when required.
Other
- Undertake any other duties commensurate with the purpose and remit of the post.
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing & PR Manager
About the role
This is a senior role working across the whole Charity, tasked with growing public awareness and support for Clatterbridge Cancer Charity. Leading on marketing, PR, brand and design, this role will manage relations with media, stakeholders, supporters and the wider public, creating and delivering engaging campaigns, generating support for the Charity, demonstrating impact and increasing income generation.
This is an exciting time to join the Charity as it moves to the next stage in its growth. As part of a busy and ambitious team, this role would suit an experienced, proactive and creative individual with a talent for storytelling and a knowledge of data-driven marketing.
You’ll have strong commercial knowledge, with the ability to apply this to the charity sector; adding value to our existing fundraising activities and impact reporting.
Key responsibilities include:
· Create and deliver a comprehensive marketing & public relations strategy for the Charity to increase levels of awareness, reaching and engaging audiences.
· Build brand awareness, promote income generation and communicate activities and impact.
· Identify, create and maximise media, PR and marketing opportunities for the Charity to achieve strong positive coverage in print, broadcast and online media.
· Utilise the full mix of communications and marketing tools, including media and public relations, internal communications, brand marketing, advertising, campaigns, direct marketing, digital and social media and production of materials.
· Lead and give strategic marketing direction to the Charity team, taking responsibility for all marketing activities within the Charity to ensure consistent messaging.
· Identify and develop key relationships with journalists and influencers across a broad
range of media.
· Lead, manage and plan key Charity marketing and communications initiatives such as the annual Glow Green Night Walk and annual ball.
· Be responsible for brand management, ensuring consistency across all internal and external communications and adherence to brand and corporate identity guidelines.
· Oversee the design, production and dissemination of marketing and communications collateral as required, including annual reports and impact statements.
· Oversee the design and production of all printed materials for Charity events to ensure consistency of brand and messaging.
· Identify and manage outside agencies where necessary to add value to the role and produce, for example, video and photographic content.
· Report to the Chief Executive on impact and coverage.
· Manage crisis communications if necessary.
· Liaise with the Communications team of The Clatterbridge Cancer Charity NHS Foundation Trust to provide a joined-up comms and PR strategy for joint ventures.
· Manage staff within the Marketing and Individual Giving team.
About the Charity
Clatterbridge Cancer Charity is an independent charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes funding life-saving research to shape cancer care for generations to come, investing in leading technology that drives better outcomes for people with cancer, enhancing the patient environment to support health and wellbeing and enabling innovations in care for every patient, every day.
Hours: 37.5 hours per week
Location: Hybrid working with base office at The Spine Building, Paddington Village, Liverpool L7 3FA
Closing Date: 11 September 2026
Interview Date: 24 September 2026
Flexible / hybrid working available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
- Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
- Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
- Direct line management of the Acquisition Marketing Officer and volunteers as required.
- Manage agencies and freelancers as required.
- Ensure activities follow fundraising and data regulations, and marketing best practice.
- Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
- Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
- Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
- Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
- Build performance-driven channel plans across, organic and paid social media channels such as Meta.
- Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
- Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.
- Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
- Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
- Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
- Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.
Please follow instructions on Charity Job to be redirected to our website and apply today!
Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for an experienced Marketing Manager to lead a small team to deliver exceptional and effective brand marketing activity.
The Buckinghamshire based charity are ideally looking for three days a week in their office, they are open to discussing flexible working arrangements if required.
The role
- Develop and deliver the marketing strategy and plans across online and offline channels.
- Develop and deliver creative and impactful audience and insight-led integrated marketing campaigns for key programmes, projects and products.
- Manage two direct reports: the Senior Digital Marketing Executive and Digital Marketer.
- Support the development of our audience personas and engagement work, to enable effective supporter journeys and high-quality experiences for all our audiences.
- Ensure that campaigns are on brand and aligned with the mission and values in terms of content, imagery, copy and tone of voice.
- Support the Fundraising Managers in the evolution of a content marketing and acquisition strategy to develop a large and engaged supporter base with a focus on email, social media and direct mail.
The Candidate
- Experience of managing a team within a charity to deliver successful marketing campaigns across a range of print and digital channels.
- Project management experience in digital and print channels, and co-creating impactful, attention-grabbing campaigns that drive results.
- Solid, results driven experience in PPC, Content marketing, Display, Social, SEO and Email.
- Experience in producing printed marketing materials, including direct mail, inserts, leaflets and outdoor.
- Experience in data-lead marketing - highly analytical and results focused, with ability to utilise reporting, tests and insight to drive for performance efficiencies and improvement
-If you are an entrepreneurial, ambitious with a growth mind set, get in touch!
Benefits
A warm, collaborative team with big plans and ambitions. They offer:
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers through their benefits portal
Free on-site parking and onsite café and Group Pension Life Assurance (2x annual salary)
IMPORTANT NOTE:
Applications are being reviewed on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
We encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Our Brand and Marketing team is looking for a creative, strategic, and proactive B2B Marketing Manager (12-month fixed-term contract – maternity cover) to help grow awareness of the Trust among key delivery, referral and employer partners, ultimately increasing engagement with young people and supporting positive education, employment and training outcomes.
Working as part of a team of managers, you will lead the development and delivery of targeted marketing strategies that strengthen our relationships with partners and position the Trust as a trusted and impactful organisation within the sector. Your work will focus on increasing awareness of our services through partner and employer networks, using a blend of digital and traditional channels to reach professionals and organisations that support young people into opportunities and sustainable outcomes.
You will collaborate closely with our in-house creative services team to commission and review high-quality, partner-facing content, and use data and insight to continuously improve performance. You will also play a key role in identifying new opportunities to grow and deepen partnerships, including employer engagement activity that helps create pathways to employment for young people, ensuring our approach aligns with and supports our EDI strategy.
This role is perfect for you if you are confident using a range of marketing skills, including digital channels and campaigns, to engage professional audiences and generate referrals. You will have a strong understanding of the B2B marketing communications mix, knowing how to select the right channels and messages to influence and motivate partner organisations, employers and stakeholders.
It is an exciting time to join the team as we continue to embed our new name and brand. While this role is a maternity cover position, it comes at a period of significant opportunity, with a number of exciting new projects and initiatives in development. As such, we are looking for a self-starter who is comfortable taking ownership of new projects, driving them forward with confidence, and communicating progress, opportunities and impact effectively across the wider organisation.
This role offers a fantastic opportunity to make an immediate impact during a key period, contributing to high-profile activity as we continue to celebrate our 50th anniversary in 2026 while helping shape and deliver the next phase of our growth and engagement strategy.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
- Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
- Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
- Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
- Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
- Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
- Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
- Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
- Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
- Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
- Experience of building and managing relationships with external organisations or referral networks.
- Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
- A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
- Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
- Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
- Able to manage a marketing budget, track spend and demonstrate value for money.
- Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
Our mission is to support people and organisations across the UK to tackle the climate emergency and end the suffering caused by cold homes.
The client requests no contact from agencies or media sales.




