National Officer Jobs in Belfast

Families Employment Specialist

Part time (0.6 FTE) with flexible hours

Location: Home Based (flexible)

Fixed term for 18 month initial contract

Are you passionate about supporting people to overcome barriers to secure meaningful employment?  Do you have the resilience and drive to solve any problems that arise on this journey?  If so, we are keen to hear from you.

It's an exciting time to join The Poppy Factory as we expand and offer services to more people within the military community. This new service commenced delivery in early 2023, and is the result of a funding pilot from the Armed Forces Covenant Trust.

The successful candidate will be working closely with our partners at The Ripple Pond to help the families and carers of veterans with health conditions gain and retain employment. They will also be supported by our existing team, building on the foundation of 100 years of experience and expertise in helping veterans with health conditions.

We are looking for people who place importance in values such as empathy, collaboration and adaptability and are especially interested in applicants who have lived-experience within the military community as a spouse or family member.

We anticipate this role will be primarily home-based with all necessary IT equipment provided, therefore applicants will need an appropriate space to work at home. There will be occasional travel required for national team meetings in Richmond. These currently take place 3 times a year and require an overnight stay. There will also be periodic in-person meetings with colleagues which can take place at a convenient location locally.

We are especially looking for people who meet the following:

• Lived experience of being a family member of serving military or veterans
• Experienced in helping others in need of support. This could be in employment, housing, health, social care. It could also be in a voluntary or personal capacity.
• Able to apply sound judgement and make reasoned decisions based on available information.
• Good at research and investigation, finding information and services that could help someone.
• A confident communicator with a warm and approachable manner.
• Someone who can quickly and successfully build rapport and relationships with colleagues, clients and partners.
• Creative problem solvers who are motivated by a challenge and focus on solutions.
• Strong sense of shared purpose with The Poppy Factory’s mission and values.

We are keen to make this role as accessible as possible to people who need a flexible working pattern and this can be discussed at interview. Hours could include weekends or evenings if this best serves the people we are supporting.

If you are excited to be part of an ambitious and growing service, this could be a fantastic role for you.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

The Poppy Factory aims to be an exemplar employer.  We provide competitive terms and conditions of employment including:

• A generous company Pension scheme
• Company-paid life assurance
• 35 days' basic holiday entitlement (FTE) including Christmas closure and bank holidays

For the full job description and more information about the role please download the Candidate Pack

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. You may address your covering letter to Tom Adam, Head of Service Development.

The closing date for applications will be 1 January 2024.

For an informal conversation about the role, please contact Keiron Coombs.

No agencies please.

The successful candidates will be subject to an enhanced DBS check. 

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

We are a family friendly employer and happy to discuss flexible working.

Background
The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to help people live the best lives they can. This is set out in our NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.

Role Details & Staff Benefits
Salary: Up to £35,000, depending on experience
Duration: Until 31st March 2025
Hours: Full-time Location: Remote – However, NASP has a permanent office space at London’s Southbank Centre, and occasional travel to this site will be required from time to time. Travel may also be required for site visits across the UK.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum, plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:
The Senior Communications Officer will lead press, media and webinar activity for NASP. You will work as part of an ambitious communications team to increase awareness about social prescribing, support a range of programmes and position NASP as a ‘go to’ organisation for media.

Person Specification:

Essential:

• Knowledge of the voluntary sector, the health sector and/or social prescribing
• Ability to secure media coverage, and excellent understanding of the media landscape
• Ability to write and edit to a high standard for different audiences (e.g. press releases, web content, briefings, reports, speeches etc)
• Ability to distil complex information and turn it into persuasive and compelling narratives
• Excellent verbal communication skills, including ability to pitch stories and respond to challenging questions
• Ability to work under pressure to tight deadlines, and to balance competing priorities
• Ability to form supportive relationships with colleagues and a wide range of partners (from local community groups to large international organisations)

Desirable:

• Affinity with NASP’s Values as defined in the NASP Strategic Plan
• Understanding of the benefits of social prescribing
• Experience of organising and delivering major PR opportunities
• Experience of working with or supporting case studies, prioritising their wellbeing
• Experiencing of training spokespeople
• Experience of planning and running events and webinars
• Experience of social media channels
• Experience of using CRM systems, particularly Microsoft Dynamics

Responsibilities:

Media and PR

• Developing and delivering the NASP media strategy, communicating our messages about social prescribing through national, regional and sector media
• Managing the press office: responding to journalists; developing and managing media lists and monitoring and reporting systems
• Proactively building relationships with journalists and scoping and horizon-scanning trends and opportunities for coverage
• Managing and organising a programme of PR activity, including high-profile partnerships
• Developing and refining key message documents, and ensuring spokespeople are available, well briefed and supported.

Communications and case studies

• Identifying and supporting case studies across NASP programmes, and ensuring permissions processes are followed
• Commissioning, developing and writing website materials such as news articles and blogs to feed into the content strategy for NASP
• Writing articles, letters, blogs, speeches and presentations for colleagues, and articles for the NASP website
• Taking editorial responsibility for reports
• Supporting the Ambassador programme, including supporting filming opportunities
• Providing support to all teams on communications activities
• Working with all teams to provide support, training and materials to partner organisations
• Part of out of hours social media / media rota

Webinars

• Acting as main contact for all NASP-produced or co-produced webinars
• Long-term planning of NASP’s webinar series – working closely with NASP staff and external partners to curate and co-ordinate the wider webinar programme
• Planning and delivery for each event including organising BSL/wider access requirements, running rehearsals, managing breakout rooms, supporting tech issues, and working with colleagues to develop content and confirm speakers
• Working with the wider Communications team to ensure all webinars are promoted effectively and cohesively
• Working with NASP’s CRM system to manage data in line with legislation, and to send invites, updates, etc. to relevant lists; developing CRM knowledge to provide support to colleagues
• Work alongside the Communications team to provide detailed reporting and evaluation of engagement, impact and reach of webinars

Reporting To: Head of Communications

How to Apply
Please complete the application form (available on the Careers page of the NASP website) and send to by email to the recruitment team by 12:00 (midday) on 18 December 2023. NASP have the right to bring the application deadline forward as they deem fit.

Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation.

Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.

Interviews will be held the week commencing 8 January 2024. For more information and an informal conversation, please email any questions to NASP recruitment.

Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.
All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.

The Communications Officer will work closely with the Communications and Media Manager to support stakeholder communications and engagement at Action Tutoring. You will produce high-quality written and visual content for use
across a range of our channels to engage new and existing audience members (tutors, funders, schools and partners) with Action Tutoring’s work.

Closing date: Thursday, 4th January 2024
Interviews: W/c 8th January 2024
Start date: Ideally February 2024

Place of work:
We would prefer to have the candidate based in London  (we operate on a hybrid working model). We will consider remote working from England for the right candidate. Willingness to travel to London once per month is crucial for this role. 

Our London office address is: Fivefields, 8-10 Grosvenor Gardens, SW1W 0DH

Contract and hours: 
Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
 

 Duties and responsibilities

• Write relevant and engaging emails/newsletters and blogs for MarComms campaigns as well as policy and fundraising campaigns with the aim of growing the audience and engaging and motivating stakeholders to engage actively in our mission. 
• Use engagement data from Campaign Monitor, Google Analytics and Salesforce to inform and improve the content you produce.
• Support the Communications and Media Manager to shape and build our brand, ensuring its positioning remains relevant to our audiences and is supporting the goals of the charity. 
• Support your MarComms colleagues and wider teams to use the brand well, shaping and refining tools and guidance as appropriate. 
• Build Action Tutoring’s bank of engaging film and photography for use across all our channels, ensuring content is engaging and in line with Action Tutoring’s brand and style. 
• Support your Communications colleagues to produce interesting and relevant pupil and tutor case studies throughout the year. 
• Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network. 
• Working with MarComms colleagues, adapt email campaign content for use across our social media platforms (Instagram, LinkedIn, X, TikTok, Facebook, YouTube) using design software such as Canva or Adobe Suite. 
• Support the Communications and Media Manager with outreach to national and regional media to raise Action Tutoring’s profile and encourage volunteer applications from across England. 
• Support as one of the charity’s proof-readers, reviewing content produced by the team for errors and inconsistencies, supporting others in the team to replicate the Action Tutoring style. 
• Any other duties deemed reasonable by the Chief Executive Officer. 

Person specification

Person specification

Qualifications criteria:

Right to work in the UK. 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
 

• Able to interact with a range of audiences and have outstanding verbal and written communication skills. 
• Able to work independently and use initiative in different situations. 
• Able to think creatively when producing content tailored to different audiences, replicating the Action Tutoring style. 
• High attention to detail, to produce accurate communications, manage mailing lists and proofread content effectively. 
• Experience of design software such as Canva or Adobe Suite. 
• Experience of film production. 
• Able to think creatively and generate content to effectively convey messages. 
• Confident using new technology, different digital tools and software. 
• Able to meet deadlines and undertake administration to a high standard, using data where appropriate to identify key areas of need to prioritise and adapt approach. 
• Enthusiastic and open to new ideas. Action Tutoring is a young organisation and values the creative input of all staff members to innovate and drive improvements. 
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation. 
• Detailed and organised, able to plan and manage your workload.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload. 
• Committed to equality, diversity and inclusion. 
• Committed to the mission and values of Action Tutoring. 
• Committed to promoting and safeguarding the welfare of children. 

Are you passionate, creative and curious about creating change in communities across the UK? We’re looking for two people to join our UK Portfolio Team as Portfolio Officers. These roles are 18-month fixed term contracts. 

The UK Portfolio delivers funding programmes and supports projects that aim to inform, influence or scale work across the UK providing benefit to communities. With a UK-wide reach, we are uniquely positioned to complement the work of the Fund’s other four country portfolios: England, Northern Ireland, Scotland, and Wales. These roles are 18-month fixed term contracts. 

We’re a relatively small team with wide ranging experience and interests, which reflects in the work we deliver. Annually we distribute approximately £80m across different programmes supporting projects from Fife to Omagh, Teesside to Bridgend.

This is an exciting time to join the Fund as we embark on the delivery and implementation of our new strategy – ‘It starts with community’.

Portfolio Officers are at the core of what we do, they work closely with grant seekers to support them through our funding, assess their applications and provide recommendations to our decision makers. They also work closely with grant holders ensuring public money is spent appropriately within communities across the UK and share learning and insights from the work we fund.

You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team. Some of our recent and exciting programmes and activity include:

· The Climate Action Fund, a £100m programme supporting communities across the UK to take action on climate change.

· The UK Fund, our first response to  our new strategy, 'It starts with community,' supporting communities to come together and help make a better-connected society.

You will work across the full life cycle of our grant making assessing applications on current, open programmes and managing and closing down grants as they are completed. As we continue to shape our work in response to the new strategy, there may also be opportunities to help the design of new programmes. [LW1] You will also support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.

You’ll be joining a dynamic and welcoming team, working with important and fascinating projects that are responding to and addressing a wide range of topics from employment to climate, racial justice to community cohesion.

These roles would suit people who:

· can work flexibly at pace and to tight deadlines

· are adept at building and maintaining relationships with those from a range of backgrounds and job roles

· are comfortable working across a number of funding programmes and workstreams

· can use their initiative and manage their time working comfortably with competing priorities and deadlines and a can-do attitude

· are comfortable working with an online and geographically dispersed team

· are comfortable learning and working with different systems and data

· can apply critical thinking and learn quickly about complex and nuanced issues, think about and create connections and synthesize this information to present it to others in a clear and concise manner.

Importantly we need people who are curious about the society we live in and passionate about making a difference through our funding and the vital role of charities and voluntary organisations in helping communities to thrive.

You will need to travel from time to time for this role, supporting colleagues and communities across the UK. We do not expect this to be any more than one to two occasions per month.

Contract type: 2 x fixed term contracts (18 months)

Hours: We are looking to fill these roles as a full-time post (37 hours per week). However, we’re open to what that looks like and keen to consider flexible working approaches. Please tell us what your desired work pattern is in your application

Interview Date: Week commencing 29 January 2024, taking place online.

Location: UK wide

Salary: £27,000 - £29,000 (We expect to recruit to the lower end of the pay range, but the salary offered will be based on skills and experience)

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle, Newtown and Manchester

We are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding. Whether through lived, learnt or gained experience you will really understand the communities we work with. In your application, you need to demonstrate how you address the following criteria:

 

Essential criteria

· Managing relationships: Ability to build and nurture effective and collaborative relationships between colleagues, community organisations and other external stakeholders, with a strong commitment to equity and inclusion.

· Communication skills: Strong listening, written and verbal communication skills. Capable of producing high quality written reports and presentations to set deadlines, with the ability to communicate complex ideas in an engaging and accessible manner.

· Analytical skills: Ability to assess applications and consider a diverse range of information to make objective, judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.

· Organisational skills: Ability to use your initiative and manage a caseload of assessments and grant management across multiple programmes, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.

Desirable criteria

· Alignment with our work: A good knowledge and understanding of UK communities and the voluntary sector. Ability to spot trends and identify opportunities for work that aligns with the ambitions and programmes of the UK Portfolio.

· IT Skills: Strong IT skills and the ability to learn detailed processes.

· Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.

· Data and finance: The ability to understand and assess data and financial information, including within our Salesforce Grant Management System, and present this in a way that is accessible to others.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

Contract: Fixed Term until March 2025, Part-time (2 hours per week)
Salary: Band 7 £11.95 per hour
Location: Home based/Remote working

What we do

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

Our Digital Vision

By 2030, NYA envisions a digital youth work landscape where the extensive day to day use of technology and resources not only broadens our engagement with young people, but also respects and integrates their digital cultures and skills into our practices.
Youth workers will need to be skilled, equipped and informed to operate in this digital landscape as effectively as they do in real work environments.

About the Role

- This exciting new programme will support the development of Digital Youth Work nationally and as Digital Directors you will work with others to inform the design, development and testing of new and exciting youth work opportunitie
- We are seeking enthusiastic and imaginative youth ambassadors who are passionate about the world of Digital Youth Work to join us as Digital Directors.
- Whether you are into gaming, social media, virtual reality or just interested in Digital Youth Work, as Digital Directors we need your thoughts, ideas and energy to help shape the future of Youth Work!
- The successful candidates will work with young people across England to identify needs and gaps in youth provision and young people services. These roles will focus on engagement and participation with young people, supporting them to review their services, needs and explore digital opportunities to develop their local digital youth service provision.

The role will see each Digital Designer meeting various youth groups online, and on occasions face to face, consulting with the young people who are attending. In addition, there will be a commitment required for the Digital Designers to attend training offered to support them in their work with the young people.

Join us on this exciting journey to empower young people through digital youth work!

As an NYA Digital Director, you will have the opportunity to make a positive impact on young lives while exploring the potential of digital technologies to shape the future of youth work.

As a Digital Director you will

- Be part of an exciting new team of 15 Digital Directors (Youth Ambassadors) who will work with at least 225 young people to identify needs and gaps in youth provision and young people services.
- Have the opportunity to explore, test, review and implement cutting-edge digital technologies, including VR, AR, AI, gaming, and social media platforms.
- Work closely with young people from various communities across the country. Your role will involve reviewing and enhancing their local digital youth work offer. This will include brainstorming creative ideas, designing engaging digital content, and providing valuable insights to improve digital services and experiences for young people.
- Work with local youth services and young people service providers to review their current digital (and in-person) services, identify gaps and to create a plan to develop digital youth work opportunities to fill the identified gaps.
- Attend national events and complete NYA training to enhance your skills and knowledge, supporting you on your own journeys to adulthood.
- Support the development of training and skills development for youth services and service providers.
- Work as a team to evaluate and measure the overall success of the work.
- Please download our applicant pack to find out more about the role and requirements,

How to apply

If you wish to apply for this position, please use our online application process to submit the following by 23:59 on 22nd December 2023.

An up to date CV setting out any jobs, responsibilities and achievements.
A covering letter (maximum two sides) explaining why you would like this role and use the 'About You' section to show how you would be a great Digital Director!
Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – The Hireful ATS will ask for this optional data which will be stored separately and anonymously.

Help to apply

We are aware that for some people this may be the first time applying for a job, below are some links to follow for guidance on creating a CV and hints and tips on writing personal statements and covering letters.
CV Advice - Youth Employment UK
Tools, Guides & Support (continued) – Amplifi

REF-210 128

School Relationships Officer

Salary range: £28,346 to £31,656 depending on experience

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

For more information on why we think you should apply for the role, see the “Why work for us” section at the end of this job description.

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and network

• Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

 

• Use your regional budget and your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).

• Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders.

• Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).

• Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.

• Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

 

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Begun to get to know the key stakeholders and member schools in your region.

• Built relationships with your closest colleagues in our Engagement and Programmes teams. 

 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered regional network events and reflected on how these went with the team.

• Led a cycle of renewal in your region and used this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach. 

• Our Programmes team who lead and deliver our work with teachers on programmes.

Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. 

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below via the Voice 21 website with the subject “School Relationships Officer application”:

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships Officer (Max. 600 words).

We are ideally seeking to appoint  2 x  School Relationships Officers to be based in the London/South East Region.

Please also click here to fill out our Equality and Diversity Monitoring Form.

Closing date: 6pm, Sunday 31st December 2023 . 

Interview date: Provisional dates for initial phone interviews w/c 8th January with second round interviews on Zoom w/c 15th January TBC

Start date: ASAP

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Why work for us?

We hope that we have given you a good sense of what life at Voice 21 is like and what the role entails - please see below for some more reasons to apply!

Holiday:  25 days annual leave plus additional Christmas closure period. Holiday entitlement increases linked to length of service.

Benefits: Employer contribution to pension (5%), interest-free season ticket, cycle and technology loans and work from home allowance. 

Wellbeing: We provide an Employee Assistance Programme through Health Assured which provides all Voice 21 employees 24/7/365 support if needed.

The way we work: We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively. 

You will also have regular opportunities to get together as a whole staff and in your team, including away days, social events and other development events.

Development opportunities: We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

If you want to volunteer as a school governor, trustee or in some other capacity for a mission-aligned organisation. We support our team to take on these commitments without taking annual leave. 

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Voices of Voice 21

We recently asked our team what they enjoy most about working at Voice 21. Below is a selection of their responses: 

“I really enjoy working in an organisation that strives for innovation and is rooted in research of what actually works for teachers in the daily life of a classroom and a school curriculum.”

“At Voice 21, there is a strong culture of sharing expertise and this ensures that your voice is valued and ideas heard, no matter your role. Although a lot of the day-to-day work is virtual, relationships are strong. The very purposefully planned in-person meetings help these relationships to grow and flourish, as does the high level of collaboration in teams.”

“One of the many things I love about working at Voice 21 are the opportunities for professional development. Working in a small, fast-growing organisation has given me the chance to grow professionally and to expand my skill set in a supportive environment.”

“I find it inspiring being part of the Voice 21 team - being surrounded by passionate, mission-driven people makes me want to bring my best every day, because I know that my fab colleagues won't let a good idea gather dust - everything will be snapped up and built into something that helps us make a difference for the students in our schools.”

“Since working at Voice 21, I’ve been invited to take part in multiple projects and tasks outside of my ‘core role’, because we’re encouraged to develop our areas of interest and expertise across the board. It’s incredibly refreshing to work for an organisation that sees every employee as a key asset.”

Job Title: Service Development and Evaluation Officer

Salary: £30,282FTE (£18,169.20 Pro Rata)

Working Hours:              Part Time - 21 hours per week - flexible to include Tuesdays

Location:  Home based remote working, UK based only

Benefits:   NCT membership with access to exclusive benefits, pension scheme, 30 days annual                                                   leave (24 days pro rata) plus 8 bank and public holidays

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

About the role

We have an exciting opportunity for a Service Development and Evaluation Officer to work in our busy Service Development Team.  This role supports the charity in its aim of providing an excellent service for every parent by gathering, monitoring and analysing parent feedback of our services.  The role can be varied and involve working across multiple teams providing insight and data to continually improve services for parents.

The successful candidate can be based anywhere within the UK with this remote opportunity. We are looking for someone with good analytical skills who can communicate their findings to a variety of audiences. You would work closely with the Service Development Manager and Head of Service Development.

Responsibilities:

Course evaluation: 

· Design and implement evaluation and reporting tools across a range of services to assess quality, outcomes and impact, of our paid for courses, working closely with service delivery teams.   

· Respond to queries about the course evaluation and parent feedback process from parents, NCT staff and NCT practitioners.  

Research Design: 

· Act as a source of expertise on data collection, analysis, and reporting for colleagues across the organisation.  

· Develop approaches to piloting and evaluating new or adapted models of service delivery as part of the service development team.  

Data Analysis: 

· Select the most appropriate quantitative or qualitative methods to collect analyse and report data 

· Conduct quantitative and qualitative data analysis and reporting to guide individual and service-level quality and development improvement work.

· Mine NCT’s internal data and evidence and develop new approaches to capturing parent insight in collaboration with teams across the organisation to ensure that parents’ experiences and views underpin the organisation’s work.

Reporting 

· Build and maintain reports and reporting processes to ensure timely availability of actionable insight to inform service delivery, quality assurance and improvement.   

· Communicate parent insight and contribute to monthly reports for directors. 

· Build and develop a clear evidence base to underpin NCT’s work, including practitioner development, service quality and innovation.

Data Collection 

· Collect parent feedback using NCT’s IT systems to extract client information, ensuring data is accurate and GDPR compliant. 

· Building rapid testing surveys using the most appropriate datasets and questions to inform market research across the organisation 

· Use qualitative and quantitative methods to gain insight about our services to inform development work.

IT 

· Adapt processes as NCT integrates with developing IT systems while maintaining data integrity and accuracy

What are we looking for?

You would be a great fit for this role if you have strong Microsoft Excel skills so that you can successfully navigate and analyse data. You need to be highly organised and efficient using your excellent IT skills to complete tasks in a timely manner.  As well as excel you will need to be proficient using collaborative working across the Teams/Sharepoint ecosystem.  You will be comfortable speaking with colleagues both 1:1 and contributing to Team discussions and be able to work on your own initiative to get tasks completed.

Please visit our website and refewre to the description and further information

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website at NCT.

Closing date for applications: Noon, 18th December 2023

Interview dates: 3rd and 4th January 2024

Interview format: Virtual video call – flexible around your working day

the3million is seeking a Chief Executive Officer (CEO) to lead the organisation and make sure it stays at the forefront of protecting the rights of the EU citizens and their family members living in the UK. As CEO, you will be responsible for driving our mission, strategy, and operations. You will lead a passionate team, work with stakeholders, and be a key advocate for our cause. We are looking for an experienced leader with a proven track record in nonprofit management and advocacy, along with a deep understanding of immigration and human rights issues.

About the3million

We are the leading organisation representing EU citizens and their family members in the UK. Our vision is a world where EU citizens can thrive, reach their potential and have an equal voice in UK society. Our work ranges from monitoring the implementation of the UK-EU Withdrawal Agreement, advocating for the inclusion of EU citizens throughout all sections of society, informing people of their rights, and giving EU citizens a voice in British society to build powerful allyships in order to change the narrative on migration as a whole. 

We are a grassroots and non-partisan organisation, working with a variety of stakeholders, from MPs to NGOs, legal advisors and the media on specific issues affecting EU citizens’ rights. We regularly engage with the Home Office and its monitoring bodies to advocate for change. 

We were formed through the efforts of volunteers from many different backgrounds who came together in the immediate aftermath of the Brexit referendum in 2016. We hold on to that can-do, nimble spirit and informal, friendly and non-hierarchical collegiality.

the3million was incorporated as a limited by guarantee not-for-profit company with Companies House in November 2017. As such, the role of members of the Board of Directors is similar, though not identical, to that of Charity Trustees. 

What does the role involve? 

This role offers a unique opportunity for the right candidate to work with the Board, staff, and the wider grassroots network and make sure the vision, strategy and direction of the organisation are up to date and relevant to the needs of those we work with.

The purpose of the job is to lead the3million on a day-to-day basis within the parameters required by law, in conjunction with the organisation’s Board of Directors.

The post-holder will have particular regard to the obligations of the3million as a limited liability company to ensure that the organisation remains financially viable, as well as identify, manage and mitigate risks in a timely manner working with the Board.

Specific responsibilities will include: 

Leading and managing the organisation 

1. To provide vision, leadership and direction on all work at the3million. 

2. To help define the organisation’s strategy, in consultation with the Board, staff and our grassroots communities. This will include vision and mission, and how to operationalise and resource them, keeping the values of the organisation at the core of the activities.

3. To implement, deliver and review the organisational strategy.

4. To ensure that the organisation has the appropriate policies, procedures, systems and processes in place and that they are being implemented. 

5. To oversee the work of all employees of the3million and persons sub-contracted to provide services to, or on behalf of, the3million, whilst ensuring that all such work of employees and sub-contractors is carried out in accordance with the terms and conditions of funding which has been procured for the purpose of each aspect of the3million’s work and taking full account of the3million’s aims and values. 

6. To review projects and activities and provide guidance to staff members individually and collectively on actions to advance the3million’s goals. 

7. To otherwise ensure that the3million fulfils all its obligations to be a good employer and to meet the necessary standards of employment law and health and safety regulations, and be a leading example with regard to equal opportunities in terms of staff relations and relations with the general public. 

8. To have responsibility for the day-to-day financial management of the organisation, including preparation of budgets for agreement by the Directors and ensuring that income is maintained and expenditure is controlled in line with budgets and that potential risks are identified and managed. 

9. To be the3million’s lead person in relation to external partners and stakeholders, representing the3million’s interests in activities that are carried out in partnership with such external bodies. 

10. To maintain awareness of risks and changes in the external environment that affect the organisation. 

11. To ensure that the3million is an anti-oppressive organisation and remains an ally to individuals, groups and communities experiencing oppression and discrimination.

Delivery and Promotion of the organisation 

1. To represent the3million in public forums such as speaking at conferences, attending sector policy forums, producing written material for the organisation’s own publications/promotional material as well as any appropriate external channels (such as policy briefings, newsletters, and social media).

2. To build and maintain effective relationships with all principal supporters and other stakeholders in order to advance the organisation’s aims. 

3. To establish mechanisms for listening to the views of beneficiaries on the3million’s performance, as part of the project management function. 

4. To work with the the3million team to identify and develop key policy and campaign areas. 

5. To seek opportunities to expand and promote the role of the organisation. 

6. To represent the organisation in the press and public appearances when required. 

7. In all other matters to assume responsibility for the work and reputation of the3million which is consistent with its standing as a well-run, dynamic organisation working to advance the interests of migrants. 

Working with the Board 

1. To provide advice and guidance to Board members as required, in order to contribute to the effective governance of the organisation. 

2. To provide in a timely and appropriate manner information that will assist the Board in carrying out its responsibilities. 

3. To advise the Board on, and to bring forward responses to, any new organisational or policy developments or challenges for the3million as an organisation and with particular regard to the current economic circumstances. 

4. To ensure the organisation fulfils its legal, statutory and regulatory responsibilities. 

5. Support the Chair in ensuring the continued engagement/involvement of all members of the Board. 

6. The postholder may be required to undertake additional or other duties as necessary to meet the needs of the business as requested by the Board. 

Person Specification 

The post-holder will have: 

1. Previous experience of working in a Director/ Chief Executive or Senior Management role of over 3 years. 

2. Comprehensive knowledge of local, regional, and national issues concerning EU citizen migrants' situations.

3. A comprehensive understanding of all aspects of the UK political environment, including the issue of the influence of public opinion.

4. Experience or understanding of campaigning, influencing and strategies to achieve policy change.

5. A comprehensive understanding of the NGO environment in the UK and a grasp of the role that other stakeholders play in influencing public opinion and the direction of immigration policy. 

6. Experience and understanding of organisation operations and governance structures. 

7. Understanding and experience of fundraising, with particular reference to the current strained conditions, especially within the not-for-profit sector, including grants, community fundraising and income generation. 

8. Experience of partnership and relationship building within the NGO sectors, and with relevant external organisations and companies. 

9. Proven track record in financial management. 

10. Outstanding communication skills in English. 

11. Ability to deliver projects to the highest standard. 

12. Strong interpersonal skills, including the ability to establish credibility quickly with the3million stakeholders. 

13. The ability to supervise the work of staff and volunteers in an appropriate manner. 

14. Firm commitment to supporting the rights of all migrants, irrespective of nationality, immigration status, or other matters. 

The applicant must be currently based in the UK.

Who should apply?

Applications are welcome from everyone with the relevant passion and experience in one or more of the areas listed above. Previous experience in the migration sector or campaigning is desirable but not mandatory, as we value transferable skills gained in diverse settings.

We hold core values of inclusion, anti-racism, and anti-oppression. Our organisation is people-led, and we embrace diversity, recognising the enrichment it brings. We are committed to listening to, engaging with, and representing a wide spectrum of individuals.

We are particularly eager to hear from candidates with lived experience of migration. If you are from a background that is underrepresented in the migration sector we also strongly encourage you to apply. This could include coming from a community that experiences racism, living with a disability, not having been to University or having been in receipt of free school meals as a child.

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Salary and Working Conditions 

Staff team: The CEO will be line-managed by the Board of Directors. 

Duration of Contract: This post is a permanent position, with an initial six months probation period.

Gross salary: £46,214 

Place of work: Remote with travel across the UK.

Holiday entitlement: 29 days per annum, in addition to public holidays. 

Application Instructions

To apply, send us your CV including any gaps and reasons in your employment history and a cover letter of no more than 2 pages to recruitment[at]the3million[dot]org[dot]uk demonstrating your capabilities in relation to each of the points of the person specification marked. Where relevant, use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. If you are on LinkedIn, please share with us the URL of your profile. Applications will only be accepted with a cover letter.

We welcome job share proposals for this role. 

Please also download and fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million equitable. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.

Please email all the above to us at recruitment[at]the3million[dot]org[dot]uk. 

Deadline for applications: 10th December 2023, 23:59 

An invitation to interview will be sent w/c 18th December and interviews will take place early January 2024.

An exciting opportunity has arisen to join the St Vincent de Paul Society (SVP) as our new Twinning Support Officer. “Twinning” is the way in which the SVP groups developed countries to provide support to SVP groups in developing countries and may also be known as Overseas Aid.

The SVP is currently 'twinned' with local groups in India, Sudan, South Sudan, Grenada, Guyana and Romania. Support is provided by members of the local SVP in each country on a person-to-person basis and each local SVP group decides how funds can be used most effectively to support those in need. The financial support received by SVP groups in developing countries enables them to provide immediate emergency aid to those in need as well as financing longer term projects and schemes that help the local communities to become self-sufficient.

The appointee will oversee the coordination and administrative operations of the Twinnage programme. They will provide support to the National Twinnage Committee, Head of Twinnage and Twinnage Officers in England and Wales. They will also provide a central point of contact for our six overseas twin countries and SVP HQ – Confederation International of SVP.

We are always on the lookout for talented individuals who are passionate about bringing their skills to advance our work tackling poverty in all its forms. This is a great opportunity to work for a diverse and flexible employer committed to its staff. The St Vincent de Paul Society is accredited IIP at Silver level and is proud to be a Living Wage Employer.

Working Hours = You will be contracted to work 25 hours per week

Location = This is a remote/home-based role however occasional travel may be required

Contract = Permanent

Salary = £15,639.00 per annum (£23,458.50 FTE)

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes, cycle to work schemes, Perks at Work, Employee Assistance Programme (EAP) and lots more.

YOUR MAIN RESPONSIBILITIES:

• Respond to general queries and assist to resolve any issues that may arise, linking in with internal departments when necessary.
• Assist with the allocation of pairing SVP groups in England & Wales with overseas SVP groups.
• Provide clerical support to the National Twinning Committee, including taking minutes at quarterly meetings.
• Support the Manager in assisting to manage the portfolio of overseas programmes and projects.
• Liaise with the Finance Department on financial related enquiries and assist to resolve any issues.
• Be the main point of contact for SVP Members and Staff in relation to the overseas programme.
• Coordinate stories / articles for publication and liaise with the Communications department.
• Oversee and maintain the overseas social media channels.

 

WHAT YOU WILL NEED:

• A good level of English and Maths.
• Work experience in an office environment within an admin based role.
• A proven ability to take responsibility for a database.
• Strong experience of working in a customer service role.
• A high level of proficiency in using a database, Microsoft Office 365 including Outlook, Word and Excel.
• A drive and passion for the charity sector.

 

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete.

If you require any adjustments throughout your journey with us, please let us know.

Closing Date for CV’s = 29th December 2023

Deadline for Application Forms = 7th January 2023

Interviews = TBC  

 

We encourage early applications as we may close the listing early when sufficient applicants have been received.

 

ABOUT THE SVP:

The St Vincent de Paul Society (SVP) was established in England and Wales in 1844 and is part of a large and thriving Christian voluntary movement dedicated to tackling poverty in all its forms by providing practical assistance to people in need in 153 countries. Our core value is one of service and we treat each person as a unique individual deserving of dignity and respect. Person-to-person contact is therefore at the heart of our work and spending time with people is our greatest gift. We offer non-judgemental support to anyone in need, regardless of faith, race, gender, sexual orientation, background, or circumstances.

Healthwatch is the local voice for the people of Hampshire when it comes to NHS and social care.  We do three main things:

· We capture the views of local people on their experiences of using local services and use this to push NHS        organisations, the Council and other publicly funded health and social care organisations to make improvements – or to celebrate where things are working well.

· We provide information and advice about local services to help people get the support they need.

· We challenge NHS and social care providers to make things better.

In Hampshire the local Healthwatch is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to participate in, and influence, decision-making about health and social care; and provide information which helps people make informed decisions.

We’re looking for a passionate and innovative communicator to join our small and friendly team.

With strong interpersonal, verbal, and written skills, as Healthwatch Officer you’ll create opportunities to engage digitally and face-to-face with a wide range of people on health and care issues.

You’ll need to build positive relationships with local residents, reaching those who are seldom heard or marginalised, and professionals from the health, social care and voluntary sectors.

Good teamwork is essential: we are looking for someone who is flexible and confident, who can speak to people from all parts of the community, and who will be ready to support the team in the different facets of its work, such as the recruitment, training and deployment of volunteers.

As an employee of The Advocacy People, you’ll be offered a competitive salary, flexible working arrangements and a comprehensive support and development programme.

Role requirements and how to apply

With travel across Hampshire required for the role a full driving licence and access to a vehicle is essential as many parts of Hampshire are not reachable by public transport. As this role is home-based we need you to have a stable home broadband service and reliable mobile phone coverage. 

Please note that this position is subject to standard DBS and Right to Work checks and we ask all invited applicants to bring evidence (photographic where possible) of their right to work in the UK to interview.

New employee start dates can only be confirmed once relevant checks have been completed and satisfactory references received.

Application forms, Job descriptions and relevant policies and guidance are available on our website under Job Vacancies. Please specify in your application your preferred weekly working hours.

We really look forward to hearing from you! 

We are looking for someone enthusiastic about the care and conservation of historic buildings who will ensure the delivery of the maintenance programme at over 100 grade I and II* listed churches in the North of England. This is a home-based role, with regular travel across the North region.

Working within the national conservation team and alongside the conservation projects manager, you will be the main point of contact for all maintenance related issues, liaising closely with contractors, local groups and volunteers, and developing volunteer training programmes in church maintenance reporting and conservation cleaning. 

You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working on churches throughout the North of England it is essential you have a full driving licence. 

We would be delighted to hear from you, if you’d like to talk to us about this role before you apply please contact Craig McHugh, Conservation Projects Manager. 

How to Apply

If you would like to apply for this role, please visit our website to begin your application. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is Friday 15th December 2023, 12 midnight.

The interviews will take place in Manchester on Tuesday 9th January 2024.

Please note that the interview date and location have been specifically been chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job Description

Job Title: Education Officer

Department: Services

Reports to: Early Intervention Project Manager

Hours:  21 hours (over three or four days a week, days to be confirmed)

Location: Home-based, with travel across England and occasionally Wales and Northern Ireland

Salary: £29,870 (pro rata)

Purpose of the role

To lead on Shine’s exciting and innovative Education Project supporting our young members to have the best opportunity to achieve their potential within education. Whilst raising also awareness within schools and education settings of Spina Bifida and Hydrocephalus

Shine delivers support, information and advice to individuals and families whose lives have been affected by Spina Bifida and Hydrocephalus, or associated conditions, across England, Wales and Northern Ireland.

Shine’s Corporate Plan (2022 to 2027) sets out seven ambitious strategic goals. This role will focus primarily on supporting the delivery of:

Goal 1: Enabling babies and children with Spina Bifida and/or Hydrocephalus to achieve their potential

Goal 2: Empowering young people with Spina Bifida and/or Hydrocephalus through knowledge, confidence and skills to manage their conditions and thrive

Both goals drive Shine’s ambitions to provide the foundations for improved health, equal access to educational opportunities, social and emotional outcomes for babies, children and young people living with Spina Bifida and/or Hydrocephalus, and associated conditions and they grow and develop, and journey through key stages of life.

Shine is uniquely placed to listen to the needs expressed by children/young people with Spina Bifida and/or Hydrocephalus, and their families, to offer early intervention strategies for these specific educational needs.

Project Delivery

Shine has a clear vision for the Education Project and a framework in place to take the project to the next phase.

We are looking for an exceptional team member who will be able to continue with the progress we have made over the last year and ensure delivery of Shine’s education project: supporting children and young people aged 2 to 25 years.

The project activities will include:  

● Lead on the development and delivery of Shine’s education service for Spina Bifida and Hydrocephalus.

● Provide condition-specific information and advice relating to education to our members, parents and support groups

● Be the ‘knowledge expert’ for Shine staff for complex education referrals

● Maintain knowledge of changes in education legislation in England, Wales and Northern Ireland and how these relate to children/young people with Spina Bifida and Hydrocephalus

● Organise and facilitate Shine education-related member events (online and face to face)

● Develop and deliver presentations and training, raising greater awareness of Shine and Spina bifida/Hydrocephalus across the education sector

● Provide training to Shine’s Services and Health teams to upskill them around issues affecting our members in educational settings i.e. access to EHCPs, managing personal care in school, school transport etc

● Review existing and develop new education resources for Spina Bifida and Hydrocephalus in partnership with others where appropriate

● Working with other national charities, expand Shine’s educational offer to include co-morbidities affecting our members such as epilepsy, ASD and ADHD, learning disability etc, and how these conditions may impact on hydrocephalus and learning

● Actively promote Shine membership to prospective new members, parents, education professionals and education settings, whilst developing a clear understanding of parents’ increasing expectations of their child’s education, addressing learning, equal access, rights and inequality issues

● Review and further develop the recording of education information, statistics and records on Shine’s membership database

● Develop and maintain an education service evaluation process that captures the positive impact that Shine’s interventions have

● To support any funding application highlight case studies, maintain data and record monitoring and evaluation as required

● Identify fundraising opportunities for Shine across education settings and liaise with appropriate Shine Fundraising team members

● To ensure that Shine’s safeguarding policies and processes are followed and

staff are aware that it’s ‘everyone’s responsibility’

Any other duties in line with the job role.

Person Specification

Experience – essential

● Qualification in relevant discipline - teaching, psychology, special educational needs

● At least 3 years’ experience of working in an education/learning setting

● A clear understanding of current education legislation in England, and awareness of key differences in Wales & Northern Ireland

● Experience of working with neurodiverse children/young people and how living with Spina Bifida and/or Hydrocephalus might affect learning and behaviour

● Evidence of presenting at regional/national events and facilitating training to professionals and parents

● Clear understanding of the importance of working within safeguarding policies and procedure and GDPR

● Proven ability to work alone, remotely with others and as part of a national team

● Have the vision to review, develop and transform Shine’s education services, maintaining the focus specifically on Spina Bifida and Hydrocephalus

 

Experience – desirable

· Working with children and young people with disabilities, particularly Spina Bifida and/or Hydrocephalus

· Developing and delivering opportunities to enable and empower people with Spina Bifida and / or Hydrocephalus to achieve their developmental goals

· Multi-disciplinary working and advocacy

· Successfully developing a base of local, regional and national contacts/partners who can enhance delivery of Shine’s Strategic Goals

· Evidence of marketing education services to individuals, schools and professionals

· Evidence of CPD within the education sector

Knowledge, skills and abilities – essential

· Excellent communication skills, both verbally and written

· Ability to develop and deliver professional presentations and training in a variety of settings

· IT literate with a good knowledge of Microsoft 365 and databases

· A non-judgmental approach to working with people

· Enhanced DBS/Access NI check

· A sound knowledge of both child and adult safeguarding policy, procedures and reporting

· Willingness to travel and work occasional evenings and weekends

To apply, please submit your CV and supporting statement (your statement should be no more than 2 pages A4), which should outline your interest and explain how you meet the role criteria.

CVs without a supporting letter will not be considered.

Closing date: Thursday 7th December 2023

Interviews (online): Friday 15th December 2023

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

We are seeking an experienced and ambitious individual who can take on the role of Supporter Engagement Officer.

Supporter Engagement Officer
Location: Home-based – Bristol
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum pro rata
Reporting to: Head of Income Generation

About Air Ambulances UK (AAUK) 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Supporter Engagement Officer will be a key member of the Income Generation team helping to support and drive fundraising growth across a number of income streams by ensuring the best possible supporter experience.

The role will be the first interaction that a donor has with AAUK with responsibility for responding to supporter enquiries via post, email and telephone, and ensuring income and supporter information is captured accurately on Donorfy.

Key Responsibilities

• Manage and develop a mixed pipeline of donors and prospects including researching, making approaches, applications, pitching and stewardship activities.
• Securing donations to achieve individual targets and contribute towards annual targets and future financial years.
• Coordinate and support fundraising campaigns and events.
• Responsible for welcoming, assisting and responding to enquiries from existing supporters and new donors that we receive over telephone, email and post.
• Responsible for thanking our supporters, adapting and personalising templates as needed to deliver high quality thank you letters to our supporters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
• Prepare and mail fundraising materials and other relevant information as required.
• Provide general administrative support across the team as required.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification. 

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

No agencies please.

Content Co-Ordinator

Department:Standards, Guidance and Learning Department

Location: Home-based (occasional UK travel)

Duration: 12 months Fixed Term Contract

Salary:£27,200 - £32000 p.a.

Reporting to:Content Coordination Manager

The National Fire Chiefs Council (NFCC) works with all fire and rescue services and the fire sector across the UK to provide best practice, shared resource and ensure continuous improvement and deliver our charitable aim. We are currently looking for a Content coordinator, to support an extended project and programme lifecycle. The NFCC provides good practice guidance to fire and rescue services through our websites and digital platforms.

The NFCC have delivered a number of products that have moved to Business as Usual which requires ongoing maintenance and review from the Content and Guidance team. This is an exciting new team of dedicated professionals, and we are looking for a talented friendly person to be responsible of the day-to-day management of product portals, facilitation of the Emergency Response Driving Instructor function as well as leading on the coordination of product reviews, ensuring all products continue to remain fit for purpose.

Key requirements

We are looking for professional and enthusiastic individuals to help us achieve our drive to provide excellent service in everything that we do.

As a member of the new Content and Guidance team, you will be responsible for the coordination and facilitation of products and their maintenance

You will work with subject matter experts with in the NFCC and wider fire and rescue services to understand the how the product is being used with in the Fire & Rescue Services.

You will represent the NFCC at meetings and events with a wide range of stakeholders

Desirable qualities include:

· Good report writing skills

· An ability to work with people from different sectors and different levels

· An ability to work proactively as part of a team and on individual responsibilities

· Confidence to express their own view appropriately and constructively challenge

· An attention to detail

· Experience working within project management structures

· Experience organising and running meetings, workshops

Main responsibilities will include:

· Facilitating the implementation of NFCC products used by fire and rescue services.

· On going day to day management of established portals and functions

· Evidence reporting to varying Subject Matter expert groups.

· Coordination support including facilitating workshops, calendar management and logistics

· Leading small teams of Subject Matter Experts to review and maintain products.

· Analysis to support the NFCC continuous improvement cycle and strategic planning activities.

· Communications and engagement, including support to implementation of nationally reviewed produced products

· Collaboration with existing project teams and business hubs to deliver product reviews to an agreed plan.

How to apply

Please send your CV and a supporting statement by 10th December 2023.

Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.