National Support Manager Jobs in Manchester

We are looking to appoint an inspiring, motivated and resourceful leader to spearhead the work of Linking Lives UK as we continue to develop our crucial role in addressing loneliness and social isolation among older people across the UK. This exciting position comes at a key stage in our development as a charity as we develop new initiatives and consider future strategy and direction.

We are particularly looking for someone who has experience of:

• Strategic planning, operational management and delivering against organisational objectives
• Leadership of a national charity/ organisation and effective liaison with operational teams and trustee boards
• Delivering motivational presentations and written articles inspiring engagement with the work of the charity
• Operating within Christian faith organisations and their structures
• Building effective partnerships with key organisations whilst identifying areas of mutual benefit

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team 

This role sits within akt as part of the Digital team and is supervised by the Senior Services Manager.

Job Summary 

Please note there is one job available that can be based at any of our office locations in London, Manchester, Newcastle or Bristol.

• Support, develop and supervise staff, students and volunteers building a strong and dynamic team culture, and ensure the Team understands, recognises, and meets the needs and expectations of akt’s service users.
• To work as part of the Services Management team and wider akt Management team, attend relevant meetings and complete actionable tasks.
• Be accountable for the budget relating to Digital Services.
• Take responsibility for the management of specific projects relating to service delivery. 
• Lead on the continued development of live chat ensuring akt takes advantage of technological advantages that are relevant. 
• Alongside the Senior Services Manager ensure our digital offer meets all the current and potential needs of young people. 
• Manage team to assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief intervention.
• Manage and support team to support young people through casework including managing risk, case file reviews, and support around housing pathways and options.
• Maintain and deliver the performance management reports and quarterly data scrutiny for Digital Services and participate in Services Committees to offer feedback on local performance as required.
• Develop tools that monitor the impact of the digital work for those accessing the service.
• Offer support to volunteers around digital engagement including live chat. 
• Alongside Marketing and Communications and other Services Managers, create and maintain digital resources and signposting to allow akt to engage with young people needs and signpost appropriately.
• Alongside Marketing and Communications maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.

More information about the job role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) on Sunday 29th September 2024

Interviews: 10th or 11th October 2024

Regional Manager.

Salary: £34,000 per annum.

Location: Homebased. Must be Located permanently in the UK and be willing to travel as needed to any part of the UK.

Contract: Permanent, 35 hours per week.

Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children? 
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role
In this exciting role the successful candidate will drive the regional fundraising strategy with focus on the growth of unrestricted income by galvanising fundraising support from a growing sports portfolio, regional corporates, volunteer fundraising groups and the public.
This post will focus within the Community team, to achieve agreed financial income targets and relevant KPI's.

How you'll help to create brighter futures

- Manage and deliver fundraising campaigns and activities that fall within Community Fundraising.
- Manage the research and development of regional corporate partners and volunteer group prospects.
- Secure support and introductions to potential new regional corporate supporters and organisations/clubs.
- Secure and set up 'Action Squads', for volunteer led fundraising groups.
- Secure support for the sports portfolio, maximising own place sign ups and income raised through a series of participation events.
- Always demonstrate accountability to supporters and volunteers and operating with openness, honesty, transparency.
- Manage and deliver on set financial targets and outcomes.
- Monitor and analyse financial income and expenditure.
- Identify, develop and maintain relationships, both internal, external including key stakeholders.
- Regular travel throughout the region will be expected.

Let's talk about you 

- Professional Institute of Fundraising qualification (desirable).
- Membership of IoF (desirable).
- Demonstrable track record of continual achievement leading and delivering fundraising in excess of £250k.
- Substantial experience of devising and implementing successful fundraising for at least two of the following areas: New Business Development, Charity of the Year, Key Account Management, and Volunteer Committee led Events to deliver income growth.
- Experience of delivering high value events and managing corporate boards.
- Knowledge and understanding of tax efficient giving in the UK.
- Ability to crisis manage as appropriate to ensure a safe and professional delivery of all events and fundraising activities.
- Full understanding of all current Health and Safety legislation for running events and experience in carrying out risk assessments as appropriate.
- Proven experience of networking and of developing and stewarding excellent personal relationships.

Please see the Job Description for the full list of accountabilities and requirements.

Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?
Find us on X, Linkedin, Facebook or YouTube to get to know us better.
Closing Date: Friday 27th September 2024.
Interviews will be scheduled for week commencing 30th September 2024.

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.

The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.

Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.

The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan. 

The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.

This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements. 

The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.

This role is subject to a Basic DBS check.

Location: Remote (with the ability to travel to Downton - Salisbury and National events)
Reports to: Senior Events Fundraising Manager
Hours: Full-time, flexible schedule, including weekends as required

Join Our Team and Make a Lasting Impact!

Are you a creative and results-driven events professional with a passion for making a difference? Do you thrive on managing large-scale virtual events that not only engage participants but also drive significant income for a meaningful cause? If so, we want you to join our dynamic team as an Events Fundraising Manager!

Why This Role?

As our Events Fundraising Manager, you’ll be at the forefront of developing and delivering innovative mass participation virtual events that captivate our supporters and maximise fundraising income. You’ll have the unique opportunity to take ownership of a diverse portfolio of virtual events, from initial concept through to seamless execution. Your work will directly contribute to our mission, helping us secure and grow vital funds that support our cause.

Key Responsibilities:

• Innovate and Inspire: Develop and implement creative event strategies that engage participants and drive fundraising success.
• Lead and Deliver: Manage the full lifecycle of your virtual event portfolio, ensuring all income and participant targets are met.
• Relationship Management: Build and maintain strong relationships with supporters, vendors, and stakeholders to ensure outstanding event experiences.
• Project Management: Oversee budgets, negotiate contracts, and ensure events are delivered on time and within financial targets.
• Drive Success: Collaborate with the marketing team to launch impactful acquisition campaigns that meet and exceed participant goals.

What We’re Looking For:

• Proven Experience: You’ve successfully managed large-scale events, with a track record of hitting KPIs and delivering exceptional results.
• Relationship Builder: You excel at building and nurturing relationships, both with internal teams and external partners.
• Creative Problem-Solver: You’re resourceful and adaptable, able to overcome challenges and deliver under pressure.
• Leadership: With strong management skills, you know how to motivate and guide a team to success.
• Detail-Oriented: You have a keen eye for detail and are committed to delivering events that exceed expectations.

Desirable Skills:

• Charity Sector Experience: Familiarity with the unique demands of charity fundraising is a plus.
• Digital Savvy: Experience in digital marketing and data management to enhance event participation.
• Innovative Mindset: You’re always thinking of new ways to engage and inspire your audience.

Why Work With Us?

• Flexible Working: Enjoy the freedom of a remote role with opportunities to travel and attend exciting national events.
• Impactful Work: Be part of a passionate team dedicated to making a real difference.
• Collaborative Culture: Join a supportive and innovative environment where your ideas are valued.

Ready to Take the Lead?

If you’re ready to bring your event management expertise to a role where you can truly make an impact, we want to hear from you! Apply now and be part of something extraordinary.

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Event Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the Chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover.  You will support the Director and senior management team through your management of financial processes, policy and planning.

This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England. 

You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.

Who are we looking for? 

We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.

Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.

You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.

The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.

Application deadline: 9am, Mon 30th Sept 2024

Interviews: Thurs 3rd October 2024

Terms and Conditions   

Hours of Work: 7.5 hours per week (1 day).  These hours can be worked flexibly.      

Contract: This is a permanent employment contract with a 3 month probationary period.    

Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).        

Location: Home-working.

Benefits:  

BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).   

We offer a NEST pension scheme with a 3% employer contribution.   

Access to IT & equipment to enable efficient home-working can be provided.      

Proof of the right to work in the UK will be required before appointment.     

Job title: Philanthropy Manager

Manager: Senior Philanthropy Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £34,000-£40,000 (London) or £32,000-£38,000 (Manchester/Birmingham)

Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements

Contract: Permanent

Overall purpose

The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.

You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key. You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.

We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 11th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!

With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person  to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England. 

Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward. 

We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.

What you will do:

1. Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.

2. Work to develop and maintain effective working relationships with internal and external stakeholders.

3. Recruit, train, and manage a team of volunteers.

4. Work within a quality assurance framework.

5. Play an active part in taking forward the helpline project strategy, vision, and values                                          What you will bring: 

• Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
• Proven success in coordinating projects, managing every stage from initial development to final evaluation.
• Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
• Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.

This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will  work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate. 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification. 

NSUN is a charity and a membership organisation. We are a network of grassroots, user-led mental health groups and people with lived experience of mental ill-health, distress and trauma. We connect, support and amplify the voices and work of our membership and work towards the redistribution of power and resource in mental health. 

We are looking for someone with relevant skills to develop and deliver NSUN’s policy strategy and policy/campaigns projects. NSUN takes a critical, political and rights-based approach to policy work at, centering social justice, anti-oppression, and the social and material determinants of distress and trauma. We want to work intersectionally, and do not consider ourselves to be a “single-issue” organisation. 

The Policy Manager will play a key role in creating collaborative spaces with members and partners to build momentum and sustainability for lived experience-led mental health policy and campaigns work. Though we do analyse, respond to, and engage with traditional policy mechanisms such as parliamentary processes and legislative change, our focus is more on building an alternative approach and challenging traditional silos at a time where the external environment is one of hostile and unjust structures, systems, and legislation. 

We are keen to hear from people with less traditional policy experience, such as experience of community organising: while this is not an entry-level position, you do not necessarily need to have traditional policy and influencing experience. NSUN is a user-led organisation, and all staff and trustees have lived experience of mental ill-health, distress or trauma.

We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.

This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.

The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.

In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.

Key responsibilities

Communications

• Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
• Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
• Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
• Have a major role in development of Scan, our twice-yearly physical magazine
• Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
• Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media

Events

• Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
• Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
• Maintain calendar(s) of internal and external events
• Ensure risk assessments and safeguarding policies are applied appropriately

Strategic support

• Provide support into the overall communications and events strategy of the charity, including annual implementation plans
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas

Community engagement and management

• Help to develop, and then implement and support, comprehensive community engagement
• Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
• Be confident in updating and using Customer Relationship Management (CRM) systems to update community information

Other requirements

The post holder must be prepared to work flexibly to meet the needs of the organisation.  This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.

A DBS enhanced disclosure will be required prior to taking up post.

Person specification

Essential

• 2-3 years’ experience in similar or equitable roles
• Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
• Demonstrable experience in social media management and digital communications
• Excellent verbal and written communication skills, with a keen eye for detail
• Confident in working independently and on your own initiative, as well as being very open to helping and working with others
• Confident in graphic design and editing (we currently use Canva for all materials)
• Experience of working with CRM databases (please note that we use Beacon)
• Experience of managing budgets and sticking to them
• Able to set and manage ambitious personal targets
• Ability to work of own initiative and to work independently, as well as part of a small team
• Experience of building strong working relationships with external stakeholders
• Experience of a broad range of communications tactics across all platforms
• Able to work with people with a wide range of abilities, with a warm and empathetic style
• Able to assess and analyse complex problems, and develop appropriate solutions
• Experience of collecting and monitoring data to analyse service impact and drive service improvements
• Able to manage a diverse workload, prioritise needs and manage your own time
• Confident in website management and basic web development (Wordpress and WooCommerce)

Desirable

• Communications or events qualifications
• Experience of working with people living with learning disabilities or autism
• Experience of working with children or adults with disabilities or chronic health conditions
• Experience of working within the rare disease sector

Job Title: Financial Controller 

Contract: Fixed term - Maternity Cover - 12 months

Salary: £45,000 - £50,000 FTE

Hours per week: 28-35

Location: Home-based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays. 

About us at NCT 

Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.

About the role

We are looking for a technically proficient Financial Controller with charity experience to play a crucial role in managing the financial transactions team, ensuring robust financial controls and accurate financial reporting that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.

Some of your key responsibilities include:

• Motivating, empowering and developing three team members
• Managing the month end close and ensuring that transactions are accurately recorded and compliant with relevant legislation
• Year-end accounts preparation and external audit: managing the year end timetable and tasks and acting as the key liaison for our external auditors
• Cash flow forecasting and management: monitoring cash balances and preparing reports for inclusion in management information
• VAT, Payroll, Gift Aid and Direct Debit processing and submissions
• Routine user acceptance testing of finance systems and play a key role in any finance system development projects
• Partnering with specific budget holders to discuss budget variances and reforecast on a monthly basis

This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful charity going through a period of change and growth. 

Please see link to job description for further information as per website.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date - 25 September 2024

Interviews- W/C 30 September 2024