Do you want to use your agile project management skills at the UK’s leading anti-poverty charity?

At Turn2us we have an ambitious digital roadmap to develop and improve our digital services to provide financial support and information to people struggling financially.

Joining a vibrant and creative team, the right person will be passionate about tackling UK poverty and driven to ensuring that users are at the heart of all our design and development processes. We are looking for someone with Agile/ SCRUM experience in digital project management who enjoys working across an organisation. 

As Digital Project Manager, you will be responsible for the project planning and delivery of Turn2us’ digital projects. We are currently undertaking projects on Turn2us’ strategically important products – the new Benefits Calculator and Grants Search. The Benefits Calculator is in the Beta phase and the Grants Search is in discovery. 

You will lead Agile teams throughout the projects working with the product owners, developers and the wider digital team on planning, reporting and resource scheduling for them.

You will work in a passionate, supportive team of benefit experts, developers and designers. You will also have the opportunity to develop your coaching skills to improve Turn2us’ project management practices. 

If this sounds like the right job for you, please read the job description and apply on the Applied website. 

As a Communications Manager you will report to our Communications Director and work collaboratively with colleagues to manage an exciting portfolio of communications activities, ensuring the South West AHSN continues to extend its reach and influence internally, regionally and nationally.

Working across an ambitious, forward-thinking organisation, you will develop impactful communications campaigns that inform, inspire and connect our staff, stakeholders and external audiences.

We are looking for someone who can use a variety of methods, including their extensive experience with digital communications to demonstrate the impact of our work and its role in improving health equity in the South West.

You will ensure high quality and timely delivery of communications projects across the organisations programmes.

Working with communications colleagues, you will advise and support colleagues on all aspects of brand, content, design and media. You will have a particular focus on development and delivery of impactful digital communications.

You will work with other colleagues to make the most of their communications skills and ensure productive well-managed relationships with external consultants, agencies and suppliers to create strategic, content-led internal and external communications.

We are looking for someone to join the marketing, communications and digital team, with a focus on working on the ScreenSkills’ training & opportunity directory and its contents which represent 45% of all website traffic. Collaborating with marcomms and digital colleagues, the successful candidate will also manage ScreenSkills’ social media channels and use social media and ScreenSkills' own internal marketing tools to promote the activities of the training and opportunities directory and the wider work of the organisation. In the last 18 months, ScreenSkills has delivered over 1,400 activities including events, training, e-learning and programmes such as bursaries and mentoring.

This role offers the right candidate an incredible opportunity to help build an evolving online platform and community, and to support and enhance the work of a charity operating at the heart of the UK’s exciting film and television industries. The initial contract will be 12 months and an immediate start is an option.

Digital Marketing | Social Media| CMS | Project Administration & Coordination

Key Responsibilities:

• Liaising with colleagues including attending departmental team meetings to be aware of current and upcoming activities that will be hosted through the training and opportunities directory
• Writing, editing and publishing entries to the training and opportunities directory
• Curating and adapting partner or training providers’ content for the training and opportunities directory
• Ensuring the directory’s back-end functionality has been set-up correctly for project and management purposes
• Working with the mentoring team to produce partner pages to serve their various mentoring programmes
• Creating application forms
• Working with a business intelligence developer to ensure the activities are being tracked and reported on as expected
• Owning and updating the “how-to-guides” which explain how events, training, e-learning and programmes can be set up on site’s backend.
• Technology testing relating to directory upgrades
• Management of customer service mailbox relating to applications, bookings and general troubleshooting
• Working with product owner to ensure the technology is continually updated to meet the company’s requirements
• Managing social media platforms and creating social media assets and messaging
• Working with marketing colleagues to devise and support the delivery of digital marketing campaigns
• Contributing to the work of the marcomms and digital team in developing effective engagement with the screen industries and the screen workforce

Essential Skills and Experience:

• Thrives in fluid, fast-moving work environments - is a self-starter and feel comfortable executing tasks independently
• Is a natural relationship builder who enjoys connecting with people and growing our network both online and at events
• Is a digital native who feels incredibly comfortable working with a CMS and social media tools such as Sendible
• Excellent writing skills and a clear grasp of what content works well online
• An understanding of InDesign, Illustrator and Photoshop
• Is detail-oriented and analysis-driven, but with a "get it done" mentality
• Enjoys working with small, distributed teams
• Has a passion and/or knowledge of the screen industries and online media
• Has ambition, loves a challenge and revels in successful outcomes

Preferred Skills and Experience:

• Has experience using online analytics tools, for example Google Analytics and/or Tag Manager
• Understanding of digital marketing including GoogleAds would be an asset
• Basic filming skills and video editing skills in Premiere Pro

To apply:

Please submit a CV and covering letter clearly stating how your skills and experience meet the requirements of the role or you can apply via our website. An immediate start is available. We'll be reviewing applications as they are received.

We would like to thank you for the time and effort made in submitting your application. As a charity we are conscious of how and where we use our limited resources. This means we are unable to respond to every application received, if you have not had a response within three weeks of the closing date please assume on this occasion your application has been unsuccessful. I hope this outcome does not deter you from applying for future roles within our organisation.

Corporate responsibilities of all ScreenSkills personnel:

• Take ownership of, and contribute to, internal and external communications activity both in their job role and as part of ScreenSkills’ overall strategic objectives.
• Demonstrate a personal commitment to embracing and promoting ScreenSkills’ positive approach to the achievement of acceptance, openness, and equality of opportunity at work for people from under-represented groups (e.g. such as disabled talent, those who are Black, Asian and minority ethnic and from the lesbian, gay, bisexual and transgender communities).
• Promote and develop individual and organisational activities which support and enhance environmental sustainability and health and safety objectives.
• Establish good working relationships with both internal and external customers and provide a high-quality service which meets their needs.
• Support yours and your colleagues’ activity through a commitment to effective and correct use of corporate tools and resources, including the ScreenSkills’ intranet for internal communications and authorised systems for contact management.

ScreenSkills is committed to diversity and equality of opportunity in all aspects of our work. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, black, Asian and people of colour, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

This is an exciting opportunity to join a growing team whose work has a direct impact on the perception and capability of Frontline to bring about change. This role has a high level of autonomy, creativity and the potential for significant skills development. You will be tasked with identifying and executing a range of activities and content to connect with and influence key audiences, with a focus on media and parliamentarians, to raise awareness of Frontline’s mission to create social change through excellent social work. ​

We are looking for an experienced communications and media professional to join the Communications team, which sits within the External Relations (ER) division. The ER division is responsible for the message and reputation of Frontline, and inspiring support for the charity. The Communications team leads on messaging, press, digital content, public affairs and events, alongside the Fundraising and Marketing teams. Frontline has a reputation for high quality, high impact communications. Whether it be broadcast, web, film, audio or social, our work cuts through to deliver the charity’s messages. ​

Our communication activity directly impacts on the success of the organisation by attracting recruits for our programmes, showcasing our work to funders, influencers and decision makers and highlighting our role in creating social change. This role provides the right candidate with an exciting opportunity to play a key role in building the charity’s profile and increasing the profile of our work among key stakeholders.

Join our team who work for a charity which is long-established but fresh and innovative in its thinking and work.

The Royal School of Church Music (RSCM) wishes to appoint a Development Officer, who will play a leading role in generating funds to support the missional work of the charity, especially through applications for Grants. The position reports directly to Hugh Morris, RSCM Director.

This newly-reworked position will be offered at 1.0 FTE. Applicants must have successful experience in raising funds for a charity, but this role is a first-rate opportunity to be able to demonstrate creativity, innovation, and build a track record of success. The RSCM is a stimulating organisation to work for, we nurture from childhood a love and understanding of church music, its role in worship, its part in our rich heritage across the UK, and its positive impact on wellbeing. It is essential for applicants to be enthused by, and have empathy with, the mission of the RSCM - the improvement of music in Christian worship.

The job will be based in Salisbury, but we can facilitate some home-working by agreement. 

Actively progressing support for local mission focus through the Commissions and Networks of the Anglican Communion in coherence with the decisions of the Instruments of Communion.

Supporting programmatic directors in ensuring that programmatic work which can be more effectively undertaken through provinces, regions or other agencies across the Communion is enabled and embedded in partnership with Member Churches through the work of the Commissions and Networks of the Anglican Communion.

Actively encouraging the strengthening of diversity and inclusion in culture, language and representation in programmatic work and in the work of the Commissions and Networks of the Anglican Communion.

Actively embracing local expressions of Anglicanism, and their mutual networking, to enhance mutual learning and further mission.

Working with Member Churches and dioceses to support, maintain and grow Companion Link relationships in the Anglican Communion.

Developing and maintaining relationships with and through the Commissions and Networks of the Anglican Communion.

Briefing the Secretary General and Directors as required on the activities and personnel of the Commissions and Networks of the Anglican Communion.

Acting as the central liaison point between the Secretary General and Directors of the Anglican Communion with the Commissions and Networks of the Anglican Communion.

Supporting the Secretary General and Directors as required in ensuring that the Commissions and Networks of the Anglican Communion are briefed on the activities and personnel of the Anglican Communion Office, and the Instruments of Communion.

Working with the volunteers who comprise the key personnel of the Commissions and Networks of the Anglican Communion sensitively and encouragingly.

Providing administrative, operational and logistical support to the Commissions and Networks of the Anglican Communion as required including minute taking, arranging meetings and financial administration support liaising with the ACO Administration and Logistics, and Finance functions as required.

Coordinating and supporting the preparation of reports from the Commissions and Networks of the Anglican Communion to the Instruments of Communion as required.

Supporting the Secretary General and Director of Administration and Logistics in the participation of Commissions and Networks of the Anglican Communion in the Instruments of Communion as appropriate.

Supporting the Director of Administration and Logistics in the monitoring of ACC resolutions and reporting on actions and progress in relation to the work of the Commissions and Networks of the Anglican Communion.

Supporting the review of and compliance to the Guidelines for the Networks of the Anglican Communion.

Maintaining records of key personnel of the Commissions and Networks of the Anglican Communion as directed by the Director of Administration and Logistics.

Maintaining web pages for the Commissions and Networks of the Anglican Communion on the Anglican Communion website, in liaison with the key personnel of Commissions and Networks of the Anglican Communion, under the oversight of the Communications and IT Director.

Coordinating and supporting the production of newsletters and publications for the Commissions and Networks of the Anglican Communion, in accordance with ACO Brand Guidelines, and under the oversight of the Communications and IT Director.

Monitoring of the social media activity of the Commissions and Networks of the Anglican Communion to ensure compliance with ACO guidelines, including ACO Brand Guidelines and the ACO social media policy.

Facilitate the provision of regular information to the ACO Communications Team to facilitate the production of articles about the work of the Commissions and Networks of the Anglican Communion for the Anglican Communion News Service and other platforms.

Liaison between the Commissions and Networks of the Anglican Communion, and the Secretary General and Communications and IT Director to ensure that any public statements to be issued by the Commissions and Networks of the Anglican Communion are authorised for publication.

Be prepared to travel throughout the Anglican Communion and elsewhere on occasion

Willing and able to travel and to work evenings and weekends as required

Must be sympathetic to the aims of the Anglican Communion and its religious ethos as a family of Christian churches.

ABOUT US

Each year Age UK East London helps 9500 older east Londoners living in the country’s top pensioner poverty hotspots. Most are aged 70+, living alone in poverty and poor health. Most people have one or more long-term conditions, for example diabetes, COPD, or heart disease. They are struggling to make ends meet and watching every penny.

We deliver advice across the three most deprived London Boroughs of Tower Hamlets, Hackney and Newham. Each year 2,100 clients receive often complex casework. Around 1,400 are experiencing significant life events, which are often interlinked.

During the year to 31st March 2021, we helped older people improve their financial position by £2,077,280. Overall, 96.5% of our clients felt they were treated with respect by staff and given clear and useful information.  93% felt the support they received allowed them to stay as independent as possible.

Tower Hamlets Connect is a new flagship service which provides people living in Tower Hamlets with free, independent and high quality information, advice and advocacy on matters relating to health, social welfare, and social care.

Age UK East London is leading a consortium of local voluntary sector organisations to provide a helpline and outreach advice and advocacy support across the borough.  We are working in partnership with the council to maintain the Tower Hamlets Connect Portal, a public-facing, web-based resource with up to date information about local services, events, citizen rights and benefits.

The Network Co-ordinator is a new and pivotal role which will co-ordinate portal content, ongoing co-production of service development with all stakeholders, the digital action plan, service promotion and accessibility, customer engagement and consortium administrative support.

JOB PURPOSE

• Lead on sourcing and updating I&A portal content.
• Supporting service promotion through regular asset updates across stakeholders.
• Coordination of partner activity across digital support and user involvement .
• Provision of administrative support to the consortium .

KEY TASKS

• Co-ordinate the continual review and update of portal content for the I&A pages, including input from consortium partners.
• Create and distribute regular information updates to consortium members through the portal highlights newsletter.
• Co-ordinate and monitor the Digital Action Plan across the consortium.
• Co-ordinate and monitor User Involvement in service co-production across the consortium.
• Co-ordinate service promotion across the borough and via partners.
• Collate and report feedback and updates from consortium partners on engagement across local networks and forums.
• Provide co-ordination and administrative support for the Integrated Working Group, the Tower Hamlets Social Welfare Network and  consortium meetings.
• Co-ordinate customer satisfaction reviewing and reporting.

General

• To maintain excellent working relationships with professionals across multidisciplinary teams and multiple stakeholders..
• Represent Age UK East London at appropriate meetings, events and consultations as requested by the Information & Advice Manager.
• To attend team and staff meetings, committee meetings, etc.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Functional Links

• You will be line managed  by the Service Manager for Information, advice and advocacy.
• Close working with GP’s, Outreach Venues, Hospital Ward Staff, Adult Social Services and other AUKEL Services .
• Close working with the Advice Provider Networks in Tower Hamlets.

Person specification

Experience

• Experience of working in information and advice and/or other community based services.
• Experience of delivering services that meet defined outcomes and outputs.
• Experience of co-ordinating information across stakeholders.
• Experience of working across multidisciplinary teams in health and/or social care settings and ability to network at all levels.
• Experience of facilitating user involvement to co-produce service development.
• Experience of administering meetings at a senior level.
• Experience of promoting services.

Knowledge and understanding

• Knowledge of services available to residents and their carers in Tower Hamlets (e.g. through health service, social services, voluntary sector) and the issues affecting them.
• Knowledge of Information Access Standards.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users and person centred practices.
• Good understanding of policy, legislation e.g. Care Act, Mental Health Act and Mental Capacity Act .
• Good knowledge of safeguarding vulnerable adults.

Skills/ Attributes

• Professional and courteous manner.
• An open minded and challenging approach to work with the ability to work on own initiative.
• Excellent communication skills both written and verbal with the ability to tailor to diverse audiences.
• Good planning and organisational skills.
• Excellent IT skills.

PLEASE DOWNLOAD THE FULL JOB DESCRIPTION TO FIND OUT MORE ABOUT THE ROLE AND THE BENEFITS OFFERED BY AGE UK EAST LONDON

3 roles:

London - 28 hours per week

Surrey and Sussex - 17.5 hours per week

Cheshire, Liverpool and Southern Manchester - 17.5 hours per week

Home based

Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s. We are working towards bringing forward the day that no-one fears Parkinson’s, and our pace and determination is stronger than ever. Join us!

About the Network Volunteering Team

This is an important and exciting time for the Network Volunteering Team and the Parkinson's UK local group network. Over the past 18 months the team has adapted and developed its support to volunteers and we are now recruiting for three new members of the team who will provide a high quality, local volunteer support service in their area as well as be part of an England team. The Parkinson’s UK local group network is also developing, as activities restart and new activities are developed, enabling the growth of a flexible and sustainable network. This is a great opportunity to join the team and contribute to driving forward our volunteer-led programme of activities, building vibrant, local communities to support people with Parkinson’s and their family and friends.

About the role

You will act as the main point of contact for volunteers in the area, providing the highest quality support, working with volunteers to ensure local groups grow and flourish, enabling them to deliver the support and activities that people value so highly. You’ll promote and facilitate volunteer recruitment, induction and training and bring volunteers together across the local network.

What you’ll do

You’ll play a key role in…

• Providing an excellent volunteer support service to local group volunteers, mainly through telephone and digital support
• Promoting and facilitating local group network volunteer recruitment, induction and training and manage all volunteer records using online tools such as Assemble, as well as reporting to inform service development, charity insights and volunteer trends
• Supporting volunteers to lead their groups in line with governance requirements through provision of information and relevant tools and support the review of their activities and budgets including the maintenance of the Local Activity Database

What you’ll bring

• A friendly and approachable manner, able to build good relationships and provide first class volunteer support service across a dispersed team of volunteers
• Experience of working with and supporting volunteers, with the ability to work in a user focused and inclusive way
• Proven ability to take a solution focused approach, taking ownership of issues and queries raised by the volunteers we support
• Experience of operating in a modern digital workplace, including using volunteer management systems and other relevant databases and digital communication routes

This is an exciting time for Parkinson’s UK and we would love you to join us!

Interviews will be held on:

Surrey and Sussex - Mon 27 September 2021

London - Tues 28 September 2021

Cheshire / Liverpool / Southern Manchester - Thurs 30 September 2021

Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").

The successful candidate will be required to:

• provide their own broadband service with a minimum download speed of 2Mb
• have a confidential space in which to work
• have an enhanced Disclosure and Barring Service (DBS) check; if you don’t have a current DBS check, you will be required to apply for one - refusal to do so will result in the offer being withdrawn
• live in the area covered by the post and be able to travel when needed within the area and occasionally further afield

This is a fantastic opportunity for a motivated digital marketeer to join a small but ambitious medical research charity working to prevent premature birth. This is an exciting new role within the Events & Engagement Team where you can make a real impact, managing the day-to-day operation of Borne’s digital and social media channels and play a vital role in developing and delivering Borne’s fundraising and engagement strategy.

The Digital Communications Officer will be responsible for developing Borne’s digital channels to improve our reach across our target audiences improving supporter acquisition and retention. You will lead on the creation of engaging digital content and printed marketing materials to building engagement and loyalty.

This role is an excellent opportunity for someone who has the drive and ambition to develop as Borne continues to grow. 

About Borne

Borne is a medical research charity at the forefront of funding preterm birth research to make childbirth safer for mothers and babies. The research that we support has changed our understanding of labour, taken forward promising new treatments to delay the onset of premature labour and improved clinicians’ knowledge and ability to manage complicated pregnancies.

Our supporters help us create unique experiences that help grow our network of support and broaden the impact of our research. Our fundraising events bring together the influential, curious and passionate to raise awareness and funding to stop premature birth. Our Patrons and Ambassadors include British icon Dame Darcey Bussell, rugby great Will Greenwood MBE, television personality Jason Fox, fashion icon Erin O’Connor, singer Sophie Ellis-Bextor and tennis champion Greg Rusedski; they are all passionate and proactive in their support of Borne.

We hold family life, the health of mothers and babies and scientific excellence at the heart of everything we do. Research provides the foundations for lasting change, and our work has the potential to give millions of babies around the world a better start in life, unaffected by disability caused by being born too soon.

Key Responsibilities

Social Media

· Responsible for the day-to-day management of Borne’s social media channels.

· Develop Borne’s social media presence and ensure our social media channels are populated with engaging content with a consistent, strong voice to maximise potential for exposure among our target audiences.

· Work with Head of Events & Engagement and Director of Development to create and develop digital campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms and direct marketing channels, including the creation of visual assets and development of campaign messaging.

· Manage a calendar of social media and website activity.

· Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content.

· Act as the primary point of contact for queries received through social media, ensuring they are responded to within a timely manner.

· Work with Head of Events & Engagement to manage social media marketing before and during Borne events, evaluating success in terms of event sign ups and engagement to inform future marketing plans.

Website

· Responsible for the day-to-day management and maintenance of Borne’s website, including making edits and creating new content.

· Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected.

· Work with External Website Developer to resolve issues with the website when necessary.

Marketing

· Work with Head of Events & Engagement to develop email marketing campaign strategy, leading to design, editing and creation of content for regular emails.

· Produce in-house marketing materials including event brochures, graphics and videos using platforms such as InDesign and Photoshop.

Additional 

· Contribute to the development of the fundraising and engagement strategy that will grow income and audience. 

· Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring the values to life.  

· Keep up to date with industry developments and best practice initiatives.  

· Identify ways of streamlining processes and improving ways of working within the charity. 

Essential and desirable skills

Demonstrable experience of successfully working within a digital communications environment (Essential)

Excellent writing skills for websites, social media and newsletters (Essential)

Experience and understanding of digital marketing and a proven ability to increase reach and awareness (Essential)

Strategic thinker with the ability to identify new opportunities for developing the fundraising and engagement opportunities with our network of supporters (Essential)

Experience using Adobe Creative Cloud, specifically InDesign and Photoshop (Essential)

Experience in website maintenance (experience using WordPress or Divi preferable) (Essential)

IT literate with proficiency in using Microsoft Office packages such as Word, Excel, Outlook and PowerPoint (Essential)

Excellent organisational skills and the ability to prioritise workload, multi-task, work to tight and changing deadlines (Essential)

Outstanding interpersonal skills with the proven ability to build good working relationships within the office and with key stakeholders (Essential)

Ability to work independently with initiative to develop campaigns (Essential)

A collaborative team player who is prepared to roll up your sleeves and get stuck in alongside a small and dedicated team (Essential)

Understanding of online giving platforms (Desirable)

Experience in working with CRM systems for fundraising, record-keeping and GDPR compliance (Desirable)

Employment or volunteer work in the charity sector (Desirable)

Educated to a degree level or similar (Desirable)

Working within local communities across Oxfordshire you will be joining our successful Community Information Network Team as we work to further improve access to information, support, activities and opportunities for all those with a health, care or support need as well as supporting those we work with to access the digital world and build their confidence in doing so. You will be working with individuals, families and groups both in the community and in their own homes as well as a network of local digital champion volunteers. We take a blended approach so you will be involved in different project streams within your role which might include working within the hospital setting, alongside adult social care or within GP surgeries but all are underpinned by our work with local communities to further build upon and support what is being offered as well as working with individuals and their families to connect them with the support and opportunities that exist, particularly with a focus on the digital world. We are passionate about supporting and empowering people so that they can maintain their independence, health, wellbeing and ‘live life to the full’

We have vacancies across the South and Vale area of Oxfordshire. Contracts are available for 21 to 35 hours a week, across a minimum of 3 days.

BACKGROUND
Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in  1933  at  the  request  of  Albert  Einstein,  the  IRC  offers  lifesaving  care  and  life-changing assistance to refugees forced to flee from war or disaster.The  International  Rescue  Committee  UK  is  part  of  the  IRC  global  network,  which  has  its headquarters  in  New  York  and  London.

The  IRC  is  on  the  ground  in  more  than  40  countries, providing  emergency  relief,  relocating  refugees  and  rebuilding  lives  in  the  wake  of  disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK
Our European  headquarters,  IRC-UK,  were  established  in  London  in  1997  to  support  the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK  has  grown  rapidly  and  is  now  acknowledged  for  its  high  quality  project  management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 120 staff. The IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Purpose of the role 

IRC is seeking a Senior Digital Fundraising Officer to join the Global Digital Engagement team. This is an exciting opportunity for an individual who has some dedicated years experience working as a digital direct response specialist with a strong background of using audience insight to drive decision making and digital fundraising activity.

In this role you will be responsible for managing and executing planned digital fundraising campaigns that engage and inspire new and existing audiences for the International Rescue Committee. Your focus will be digital fundraising activities across 20 priority remote markets across Europe, the Americas and Asia, as well as supporting Digital Fundraising colleagues in national markets. You will work closely with the wider Digital Engagement team to help achieve its targets in line with the team’s wider organisational and fundraising strategies. Through this work, you will play a key role in raising much needed donations and public awareness to support refugees in crisis-zones around the world. 

Scope and Authority 

Authority 

In this role you will have authority to make spending decisions about how best to utilise IRC budget on Facebook Ad Manager and other paid media platforms to maximise return, and responsibility for suggesting, planning and delivering new and engaging ways to introduce prospects to the IRC brand.

Responsibility for Resources 

This role has no line management or budget approval responsibility.   

Key Working Relationships 

• External Relations colleagues globally, particularly in New York, Stockholm and Berlin.

• Colleagues across comms, advocacy, IT on specific projects as needed.

• Liaise with creative agencies, partners and freelancers as needed.

KEY ACCOUNTABILITIES 

Supporter Acquisition (35%) 

• Plan, manage and implement paid acquisition campaigns across numerous international markets for movement building, lead generation, donor acquisition and engagement.

• Make recommendations for how to spend strategically and maximise return on paid media activities. 

• Continually optimise paid acquisition campaigns across digital media platforms (e.g. Facebook, YouTube, Snapchat, etc).

• Work with the Deputy Director, Digital Engagement to plan and test new acquisition activities and channels.

• Implement, edit and test landing pages and other online donation functionality.

• Work with internal / external colleagues to support the creation of marketing assets that meet campaign needs, goals and specifications.

Supporter Retention and Engagement  (35%) 

• Plan and implement email marketing campaigns and journeys to engage and retain existing financial supporters, increase lifetime value across a range of donor segments and products, and safeguard donor income.

• Work closely with the Associate Director, Digital Engagement (International) to plan and execute Supporter Journeys across all digital channels.

• Ensure supporters receive an excellent user experience, working collaboratively across the organisation. 

• Support implementation of new fundraising products across digital and other channels (such as telemarketing).

• Support and implement new strategies for recurring donor management and retention.

Supporting wider Digital Engagement Team activity (20%)

• Support the Digital Engagement team in new pilots, programmes & optimization activity across the team.

• Work collaboratively with colleagues in the IRC network to assist in digital best practice sharing and implementation.

• Participate in Digital Engagement team meetings and events

• Support the organisation’s efforts to become more agile and thus supporting digital efforts

Reporting and analytics (10%)

• Provide regular real-time status reports on active campaigns and suggest optimisations to improve results.

• Working in partnership with colleagues in Data Analytics, provide in depth end of campaign analysis and ongoing reporting on income from new and existing supporters

• Support data gathering and manipulation for real-time campaign optimisation and high level reporting.

• Recommend and implement strategies to continually improve activity tracking, gift attribution and data quality.
   

General

• Keep up to date with the sector developments in acquisition fundraising to ensure IRC is at the forefront of fundraising

• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulations including the Fundraising Regulator and ICO. Ensure all fundraising and marketing is ethical, effective and supporter centric

• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during emergency appeal launches

• Undertake any other additional tasks as requested by the Director of Global Digital Engagement

PERSON SPECIFICATION  

Essential  

Experience 

• Demonstrable advanced experience of running complex Facebook, Google ads and paid search / SEM advertising campaigns at an equivalent level, including a solid understanding of how to set up and optimise campaigns to maximise results. 

• Experience of running email marketing activity with the goal of increasing engagement and/or lifetime value. 

• Experience of proposing plans and budgets for spending on paid media campaigns for best possible return.

• Maintain and develop a monitoring and reporting framework for Acquisition activity and associated KPIs that show the performance of the Acquisition strategy

• Experience working in a team towards digital fundraising or marketing goals.

• Experience using varied and complex online tools and platforms for digital marketing and data analysis.

• Experience using a CRM system (such as Salesforce or similar) to run reports or analysis on fundraising/marketing campaigns.

• Experience and understanding of creative process and relationship with brand identity through different channels and audiences 

Skills, Knowledge and Qualifications  

• Excellent IT skills including digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords

• Excellent numeracy with proven ability to quickly analyse, interpret and act on complex data sets and digital fundraising results. 

• Good understanding of paid search / display advertising

• Understanding, of at least basic level, of how to design, set up and send HTML and CSS based emails and/or landing pages.

• Excellent organizational skills, including the ability to manage a complex, varied workload 

• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.

• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

SKILLS AND OTHER ATTRIBUTES

Language Skills: English (fluent). No additional languages are necessary but German or Swedish would be an advantage. 

Candidates must have the right to work in the UK. 

Are you a digital communicator passionate about the environment, social justice and looking for a new challenge? Come join us at the Centre for Sustainable Energy!

It’s an exciting time at CSE, with significant investment in our communications, brand and digital, we’re increasing our engagement and influence. As part of our new communications strategy, we’ll be developing a new website and organisational tone of voice transforming how we communicate.

This new role will deliver digital solutions, improve our digital presence and bring fresh ideas to engage our audiences, supporting our charitable objectives around tackling cold homes and addressing climate change.

You will be a creative, dynamic individual, with technical knowledge and a passion for digital communications. You’ll bring a broad mix of experience including digital best practice, web, content development, digital marketing, social, and analytics.

You’ll have excellent presentation and interpersonal skills, the ability to collaborate and influence at many levels and you’ll play a key role in helping ensure measuring, monitoring and analysis are at the heart of all digital communication plans.

You’ll bring at least 3 years’ experience in a similar digital role with accountability for digital campaigns or projects. The post is full time (37.5 hours per week) and based at our vibrant offices in the centre of Bristol with the potential for mixed and office working. Applications for part time working would also be considered for the right candidate.

We particularly welcome applications from the Black, Asian and minority ethnic and disabled communities, as they are under-represented at CSE.

Purpose:  The Digital Senior Peer Support Officer role will work with Bipolar UK’s Peer Support Services team and Business Development Manager and lead on our digital services. Our online eCommunity currently has over 9600 members and our chatbot routinely supports over 1000 enquiries monthly. This role will also work closely with our Senior Communications Officer on our social media channels and maintain the self-management advice section on our website.

We know through recent events digitial communications have proved a new way to extend our peer support and reach even more people affected by bipolar.  In this new role we are seeking a skilled and ambitious person to join our team enabling us to remotely connect with our community and larger network of peer support volunteers.

Bipolar is a severe mental illness characterised by extreme highs and depressive lows. Having the condition increases the risk of suicide by 20 times. Bipolar UK is the national charity for people affected by the condition. Our mission is to empower everyone affected by bipolar to live well and achieve their potential. This includes close friends and family.

This is an exciting time to join Bipolar UK as it is a rapidly expanding charity with big plans to grow its income and impact over the next five years. We are looking for an ambitious and talented individual who will maximise the opportunity presented by the Bipolar Commission and key strategic relationships. This will involve reopening and growing our network of in-person Peer Support groups, maximising the impact of our expanding digital resources and generating income and support from key partnerships and major donors.

Bipolar UK

To apply please read the Recruitment Pack along with the Job Description for details on how to apply

We are looking for a highly motivated, creative communication professional who has excellent written skills and is positive, proactive and eager to learn. You will be working in a small but growing team so a hands-on, solution focused approach is a must.

The position is a full-time post, mainly Monday to Friday working regular office hours, with flexibility to support with ad hoc events at evenings and weekends.

Interviews will be held face to face