Network digital officer jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a hands‑on, creative role at the heart of Citizens Advice Doncaster Borough. You’ll lead and deliver clear, engaging, and accessible communications that put our services on the map, bring our impact to life, and help more people access the advice they need. With a strong focus on digital communications, public engagement, presentations, campaigns, and coordinating a borough‑wide VCSE network, you’ll be the voice and connector of our service across Doncaster.
Job Summary
As our Communications & Community Engagement Officer, you’ll plan, create, and deliver high‑quality communications and engagement activity across digital, print, and face‑to‑face channels. From managing our social and digital platforms to delivering confident in‑person updates and sessions, you’ll make sure our message is clear, consistent, and compelling. You’ll lead and coordinate a VCSE network, bringing organisations together through events, updates, and shared opportunities, while building strong relationships with partners and stakeholders. Through your work, Citizens Advice services, impact, and client voice will be visible, trusted, and well understood across the borough.
Key Duties and Responsibilities
Communications & Digital Engagement
-
Develop and deliver an integrated communications and engagement plan aligned with organisational priorities.
-
Manage and grow Citizens Advice Doncaster Borough’s digital presence across social media platforms (Facebook, X/Twitter, Instagram, LinkedIn, WhatsApp).
-
Plan, create, schedule, and evaluate content using a communications calendar, including seasonal messages and awareness campaigns.
-
Monitor and analyse social media and website analytics to improve reach, engagement, and effectiveness.
-
Maintain and update website content, ensuring accuracy, accessibility, and consistency of messaging.
-
Produce engaging materials including articles, case studies, podcasts/audio content, videos, and graphics.
Marketing, Publications & Media
-
Produce and circulate a monthly Citizens Advice newsletter via Mailchimp.
-
Coordinate consistent strategic messaging across all communication channels (website, social media, newsletters, events, partner communications).
-
Design and prepare promotional materials such as leaflets, posters, banners, and digital assets (print and PDF).
-
Build relationships with local press, radio, councils, and partner newsletters to secure coverage and profile‑raising opportunities.
Community Engagement, Events & Presentations
-
Plan and deliver community engagement activity including outreach events, workshops, talks, AGMs, briefings, and awareness sessions.
-
Deliver regular updates and in‑person sessions to partners, stakeholders, community groups, and VCSE organisations.
-
Confidently represent Citizens Advice at meetings, forums, and public events across Doncaster.
-
Capture and share client, volunteer, and staff experiences to demonstrate service impact.
VCSE Network Coordination
-
Lead, manage, and develop Citizens Advice Doncaster Borough’s VCSE network.
-
Coordinate network activity including maintaining mailing lists, circulating updates, organising meetings and events, and sharing opportunities.
-
Act as a central point of contact for VCSE partners, supporting collaboration, information‑sharing, and engagement across the borough.
Campaigns & Research Support
-
Support local and national research and campaigns by gathering insight into clients’ circumstances through agreed channels.
-
Contribute to campaign planning, priority awareness activity, and trustee awareness initiatives.
-
Ensure campaign messages are reflected clearly and consistently across all platforms.
Collaboration & General Duties
-
Work collaboratively with colleagues to ensure communications support service delivery and organisational priorities.
-
Support internal communications and staff engagement initiatives.
-
Attend relevant meetings, training, and sector events.
-
Undertake training required for the role and carry out other appropriate duties.
Person Specification
Essential
-
Experience in communications, engagement, marketing, or a strong public‑facing role.
-
Excellent written and verbal communication skills, including presentation skills and confident public speaking.
-
Ability to deliver clear updates, briefings, and in‑person sessions to varied audiences.
-
Strong digital skills, including social media, email newsletters, content creation, and analytics.
-
Highly organised, with the ability to plan, prioritise, and manage multiple workstreams.
-
Proactive, creative, and able to work independently and as part of a team.
-
Friendly, approachable, and non‑judgemental, with respect for diverse communities and cultures.
-
Commitment to the aims, principles, and policies of Citizens Advice, including confidentiality and data protection.
Desirable
-
Experience of coordinating networks or partnerships, particularly within the VCSE sector.
-
Experience of website administration (e.g. WordPress) or campaign communications.
-
Ability and willingness to work across various community locations in Doncaster.
Additional Information
In accordance with Citizens Advice national policy, the successful candidate may be required to undertake a DBS check.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About Screen Share
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, internet connectivity, and digital skills support to refugees. Our full-service digital inclusion support gives refugees an opportunity to get on with their lives. If they are digitally excluded, they cannot access education, employment, or support services. Being offline slows down language learning, delays the asylum process, creates social isolation and marginalises refugees at a time in their lives when they have to be online. By providing refugees with the tools and confidence to operate online, our work fosters agency and independence, allowing refugees to rebuild their futures on their own terms.
It's a genuinely exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by our values Responsibility, Sustainability, Equity, and Collaboration, which you can read more about in the applicant pack.
We are looking for a hands-on leader who can bring significant income-generating expertise to a new challenge. You’ll sit lead our Outreach team, be a collaborative 'do-er' who leads inclusively, is passionate about our mission and wants to add value to our small team from day one. We want to work with someone who is excited by our growth journey and can be flexible and dynamic as we scale. We are launching our Senior Leadership Team this summer, which includes a Director of Income to take ownership of our income generation, drive forward our social value offer and lead our Outreach team effectively and kindly.
Purpose of the Role
The Director of Income role is responsible for leading our income generation. Our fundraising strategy is to significantly grow and further diversify our income, with a particular focus on corporate and trading income. The postholder will coordinate our fundraising activity, lead our Outreach team and work closely with the CEO to drive forward our income generation so we can safely deliver our ambitious strategy over the next 5 years.
In particular, the postholder will be responsible for coordinating and developing our income function, converting our strategic fundraising objectives into operational plans, managing the Head of Outreach and representing the organisation externally. However, the role is not solely governance and leadership - we need a do-er who is comfortable working in a small team and sharing responsibilities, including submitting fundraising proposals and taking responsibility for our reporting. They will work closely with the CEO, Director of Programmes, Head of Outreach and Communications and Fundraising Coordinator to ensure we are communicating our value proposition coherently and effectively to the important stakeholders that make our work possible.
We do not see this as a traditional fundraising director role - we are looking for a skilled generalist who can meet us where we are at by working confidently across Trusts and Foundations, statutory grants, corporate partnerships and traded services simultaneously. We are a small charity with 10 staff, so while we are looking for a decision-making and accountable leader, the postholder will be expected to support colleagues across the organisation. They will have a collaborateive spirit and the emotional intelligence to thrive in a small team.
The postholder will lead the Outreach team (CEO, Head of Outreach, and Fundraising and Communications Coordinator), ensuring we work efficiently and together. They will also model our values, actively promote our commitment to refugee leadership, and bring stability and leadership at a crucial time for our organisation's development. We are looking for someone humble and ambitious, motivated by our mission and confident in our ability to create a sustainable, full-service digital inclusion organisation for refugees and asylum seekers in the UK.
Check out the recruitment pack attached for further information. If you have any questions about the role or it’s scope, please feel free to get in touch.
Timings:
Advert Closes: 22nd May 2026 at 5pm
First Round Interview (online): 28th or 29th May 2026
Second Round Interview (In person): 4th or 5th June 2026
EDI Statement:
Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.
As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion
We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.
We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.
Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.
If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.
We want to hear from talented people who share our commitment to inclusion, equity and meaningful social change.
The client requests no contact from agencies or media sales.
Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast
Salary: £32,750 per annum
Hours: 35 hours per week
Closing date: Monday 19 May 2026 at midnight
Interview date: week commencing 25 May 2026 over video with possible second stage in person week commencing 1 June 2026
This is a full time fixed-term position for one year (with possible extension subject to funding).
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.
The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.
You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.
Experience required
-
Experience of working successfully with politicians, their offices, Government departments, and other public affairs audiences to influence policy and to influence public/stakeholder discourse
-
Experience of leading public affairs delivery in one of more of the devolved nations
-
Experience in analysing Government policy in-depth and creating policy briefings
-
Experience of drafting briefings, reports and policy submissions
-
Experience of communicating across a range of parliamentary and professional stakeholders at all levels
-
Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment
-
Experience of organising stakeholder events
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
There when it matters
Sue Ryder is looking for a Website and Digital Projects Manager to lead the development and continuous improvement of our digital platforms, bringing innovation and best practice to life across our websites and digital services.
In this role, you will manage digital projects from concept through to launch — working across healthcare, fundraising and retail teams to deliver user-centred products that support income generation and service delivery. You will oversee the ongoing development of sueryder and Grief Guide, managing agency relationships, championing the user experience and ensuring our digital offer is data-informed and continually optimised.
Reporting to the Senior Digital Manager and line managing our Digital Officer, you will act as the key point of contact between Sue Ryder and external suppliers, setting up project groups, managing budgets and driving collaborative working across the organisation.
This is an exciting opportunity for an experienced digital project manager to make a real and lasting impact — helping Sue Ryder reach more people at the moments that matter most.
About you:
• Confident CMS user (Wagtail desirable) with a strong understanding of digital communications best practice
• Experience monitoring user journeys and using insight tools including GA4 to inform continuous improvement
• Knowledge of GDPR legislation and its application across digital services, including confidential healthcare delivery
• Line management experience and the ability to develop and support colleagues
• Highly organised, with the ability to manage competing priorities and problem-solve creatively
• Excellent written and verbal communication skills
Essential:
• Significant experience project managing digital development projects from conception through to launch
• A high level of digital literacy with experience of working with complex online platforms, alongside an understanding of hosting, UX and SEO considerations
• Demonstrable experience of collaborating with digital agencies and external suppliers
• Experience running change management processes, including stakeholder communication and training
Desirable:
• Experience running design sprints for product development
• Experience producing training documentation
• Experience working in a bereavement support environment
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 12th May
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
CAFOD is looking for a strategic and collaborative leader to shape how digital, data and technology enable our mission, strengthen supporter engagement, and build a resilient, future-ready organisation.
The Role
You’ll lead our DDaT Solutions function, working across the organisation to design and deliver high-impact, cost-effective technology and data solutions. You’ll oversee multidisciplinary teams spanning business analysis, digital and business solutions, and data & insight—while managing key suppliers, budgets, and delivery priorities.
As a senior adviser to the Executive Team, you’ll play a critical role in setting direction, balancing innovation with stability, and ensuring technology investments deliver real value.
What You’ll Do
- Shape and deliver CAFOD’s digital, data and technology strategy
- Lead enterprise platforms, data, and solution design to support organisational goals
- Drive transformation programmes and ensure value from technology investments
- Advise senior leaders on priorities, risks, and opportunities (including AI and automation)
- Strengthen governance, data quality, and risk management
- Build high-performing teams and foster a culture of collaboration and continuous improvement
What You’ll Bring
- Experience leading large-scale digital, data or technology functions
- Strong track record delivering technology-enabled change
- Ability to balance innovation with security, resilience, and value for money
- Excellent stakeholder engagement skills, including at the executive level
- Experience leading and developing multidisciplinary teams
The full job description is available on CAFOD's careers page
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period.
-
Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week
-
Salary: £60,000 per annum
-
Location: London Victoria/ Hybrid
-
Some evening and weekend work may be required, which can be claimed as TOIL
-
Reporting to the CEO
-
Line Management of 3x staff
About the Charity
A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story.
The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone.
We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive.
About the role:
As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same.
You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly.
This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind.
Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same.
You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with.
Benefits:
-
Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
-
Option for 2 Me days
-
25 days annual leave entitlement
-
Option to swap bank holidays for other religious holidays
-
Team Socials
-
Birthdays off
-
Working in a value led organisation, where we see and share the impact we have on children every day
Responsibilities
Strategy & Leadership
-
Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission.
-
Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability.
-
Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals.
-
Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities.
-
Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation.
-
Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders.
Governance & Operations:
-
Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals.
-
Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.
-
Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures
-
Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident.
-
Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO
-
Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance.
-
Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year).
-
Act as the key contact with the landlord and the charity’s IT contractors, as and when required
Income Generation, Partnerships and Communication:
-
Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.
-
Play a key role in planning and delivering the 10-year anniversary event in May 2027.
-
Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.
-
Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools
-
Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report.
-
Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence
Finance & Sustainability
-
Hold accountability for the operational delivery and financial sustainability of the charity.
-
Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight.
-
Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board.
-
Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership.
-
Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures
Personal Specification
Strategic Leadership & Drive
-
Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards.
Organisational governance
-
Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board.
-
Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance.
-
Excellent organisational & project management skills
Vision, stakeholder engagement and influence
-
Experience cultivating strategic partnerships with schools, funders, and external stakeholders.
-
A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines.
-
Advanced communication skills, someone who can represent the organisation externally with credibility and warmth.
Change Management & Adaptability
-
Experience in an interim/ short term role
-
Strong people management skills, with a warm and accountable approach to developing and supporting others.
Desirable:
-
Experience working directly with school and corporate partnerships
-
Experience using Salesforce.
-
Experience working with trustees
How to apply & Dates
To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.
The ideal start date is August 2026
The interview process and dates will be:
-
Rolling initial conversations as and when suitable candidates apply
-
First formal interviews (online) 27th May
-
Final interviews & presentation (in person) 2nd June
Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
This role plays an important part in helping colleagues across Battersea stay informed, connected and engaged with the work we do for dogs and cats. As Internal Communications Officer, you will support the delivery of day-to-day internal communications activity across a range of channels, helping ensure staff, volunteers and trustees have access to clear, timely and engaging information.
You will contribute content across multiple internal platforms, including producing Battersea’s weekly internal newsletter and supporting the ongoing development of Pawtal, our staff intranet. The role also involves helping colleagues across the organisation manage their own content, offering advice and support to ensure information shared with staff is clear, consistent and aligned with Battersea’s priorities.
You will also support the delivery of internal engagement activity, from large-scale events such as Town Halls, roadshows and our End of Year Highlights event, to smaller sessions that showcase the work of teams across the organisation. Alongside this, you’ll assist with CEO video communications, coordinating filming and helping bring senior leader messages to life.
Working closely with the Internal Communications Manager and Internal Communications Specialist, you’ll also help monitor how our communications are performing by gathering feedback from staff and analysing engagement data to support continuous improvement.
This is a varied role suited to someone who enjoys working collaboratively, managing multiple priorities and creating communications that help colleagues feel informed, included and connected to Battersea’s mission.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 14th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Dates: w/c 25th May 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Marketing & Communications team and help churches reveal Jesus to the next generation. We’re growing, and looking to build on the progress already under way and take our impact up a gear. This role sits right at the heart of how Scripture Union communicates: creating connection and helping more people engage, pray and take their next step with us. If you enjoy producing great work and making it matter, you’ll love the mix – strengthening the relationships we already have, while helping us connect with new audiences across England and Wales.
About Scripture Union
Scripture Union is a national mission-movement, helping churches reveal Jesus to the next generation. We equip churches to reach children and young people – especially those outside the church – wherever they are, and in ways that truly connect. Because every young person should have the opportunity to discover Jesus, and too many never will. Through Bible-based resources, practical training and our Revealing Jesus mission framework, we help churches build relationships that lead to faith. Our team of Mission Enablers supports a growing network of Faith Guides – local people, rooted in their communities, revealing Jesus in everyday life.
About the role
This role is all about helping Scripture Union communicate with clarity, creativity and purpose. It focuses on shaping our digital content and website experience (a big opportunity as we seek to overhaul our web presence); If you like work that’s practical, people-focused and makes a real difference, you’ll feel right at home.
Web and Digital Content Officer
(Salary £31,100 - £32,900 - Full Time)
- What you’ll do:
· Shape and deliver clear, coherent, on-brand digital content aligned with our mission.
· Lead on website content production and day-to-day publishing, improving user journeys, information architecture, accessibility and discoverability.
· Create and publish high-quality visual and written content across website, email and social, including self-produced digital assets.
· Embed strong content governance (tone, style, approvals, naming conventions and asset management) and support colleagues to contribute well.
· Use insight and analytics to continually improve digital content and user experience — especially as we overhaul our web presence.
Why Scripture Union
· Hybrid working (minimum 1 day/week in Milton Keynes HQ)
· Flexible hours
· Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave
· Free Bible Reading Guides
· A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
- We are committed to building a culturally diverse workforce and welcome applications from people, regardless of their background.
- The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
- Please note we do not provide visa sponsorship; applicants will need the right to live and work in the UK.
Who We're Looking For: Our Ideal Candidate
We’re looking for strong a candidate who can blend creativity with strategy – a confident specialist who brings experience, initiative and craft. But just as importantly, we want a team-player: the sort who will happily roll up their sleeves, jump in where needed, and strengthen others, so we move further, faster, together – across the Marketing & Communications team and the wider SU movement. If you love using your skills to build something that matters, you’ll thrive here: helping us sharpen our story, widen our reach with churches across England and Wales, and ultimately create more opportunities for children and young people to discover Jesus.
Web and Digital Content Officer
· Significant experience planning, creating and publishing digital content across website, email and social media.
· Strong visual communication and design capability, able to self-produce on-brand digital assets.
· Excellent writing and editing skills, with confidence adapting tone and structure for different audiences.
· Experience managing website content via a CMS, with a commitment to accessibility and inclusive communication.
· Comfortable using analytics/insight to evaluate performance and improve content.
· A committed Christian in sympathy with Scripture Union’s aims and ethos, actively involved in the mission of a local church.
To apply, please download a copy of the relevant job profile and apply via CharityJob. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification. All screening questions provided as part of your application must be answered.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



The client requests no contact from agencies or media sales.
The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.
- Hours: Full-time (35 hours/week)
- Location: Hybrid – minimum 1 day/week in our Luton office
- Reporting to: Operations Manager
- Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin
We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you!
Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.
Key responsibilities
- Provide day-to-day administrative and operational support across the charity.
- Act as a first point of contact for enquiries via phone, email and online channels.
- Support and maintain our referral system and organised digital filing.
- Assist with scheduling, logistics and general operational coordination.
- Process invoices, expenses and financial records accurately; support basic reporting preparation.
- Manage Gift Aid processing via our database; record and track income and expenditure.
- Support counting and banking of cash payments (in line with protocols).
- Assist with preparing and scheduling social media or website updates (as directed).
- Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.
Essential skills & experience
- Experience in an administrative or operations support role.
- Basic bookkeeping or financial administration experience.
- Strong organisational and time management skills, with high attention to detail.
- Confident written and verbal communication skills.
- Ability to manage multiple tasks and priorities.
- Good proficiency with office software and digital systems.
The client requests no contact from agencies or media sales.
The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.
We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.
- Contract: Permanent, full time (35 hours)
- Salary: £28,000 p/a
- Location: London-based
- Reporting to Schools and Partnerships Lead
We will be holding first round calls on the week commencing Monday 11th May, with the second round interviews taking place Wednesday 20th May.
ABOUT THE ROLE
We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme.
You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you.
WHAT YOU’LL DO
- Manage school referrals from enquiry to mentor match
- Provide excellent day‑to‑day support to school partners
- Maintain accurate records on Salesforce
- Support income generation through proposals, invoices and partner stewardship
- Coordinate school communications and gather feedback
- Assist with outreach and partnership development
BENEFITS
- Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
- 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
- Option to swap bank holidays for other religious holidays
- Birthdays off
- Two Mental Health “Me Days”
- Volunteering time to mentor with The Kids Network
- Personal development budget
- Team socials
- Working in a value-led organisation, where we share the impact we have on children every day
KEY RESPONSIBILITIES
SCHOOL REFERRALS & ADMINISTRATION
- Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor
- Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving
- Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader
- Responsibility for securing a minimum number of referrals from schools
- Income Generation Support
- Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements
- Follow the financial procedures for contributions from referral partners and maintain accurate records
- Help to identify and follow up on income opportunities with existing and prospective school partners
- Encourage schools to run simple fundraising activities within their communities
SCHOOL RELATIONSHIPS & EXPEREINCE
- Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service
- Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools
- Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported
- Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement
- Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders
PARTNERSHIP DEVELOPMENT SUPPORT
- Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners
- Help to prepare materials for school outreach, including presentations, information packs and email communications
- Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline
- Identify what’s working well across schools and share best practice
GENERAL & ADMINISTRATIVE
- Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work
- Contribute to team meetings and planning processes as required
- Act in compliance with all organisational policies and procedures, including data protection and GDPR
ABOUT YOU
PERSONAL SPECIFICATION
- Strong administrative and organisational skills, with excellent attention to detail
- A natural relationship builder, confident working with schools and communities
- Clear and confident written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a busy environment
- A proactive, can-do approach with the ability to work both independently and as part of a team
- Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom.
- Knowledge of the primary school landscape
- A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people
DESIRABLE
- Experience in an administrative, coordination or customer-facing role
- Experience of delivering or arranging programmes in either an educational or safeguarding setting
- Experience of, or a strong interest in, the charity, education or public sector
- Familiarity with Salesforce or a similar CRM system
- Some exposure to income generation, sales support or fundraising administration
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.
SAFEGUARDING COMMITMENT
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
EQUITY COMMITMENT
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.
The Kids Network is a community of children and volunteer mentors who connect through fun, curiosity and friendship for positive social change.



The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
You will bring ambition, ideas, clarity and consistency to income generation functions across the organisation. You will lead on bid-writing, as well as relationship building, cultivation and stewardship of local and national grant makers.
You will also help to develop new income streams for the charity, including building and mobilising a network of supporters and donors, to drive individual giving, sponsorship and fundraising activities.
WHAT WE'RE LOOKING FOR
Experience
•A track record (over three years) of securing income from trusts and foundations.
• A track record of securing income through individual giving and fundraising activities.
• Managing the full funding cycle, from prospect research, through to relationship stewardship and reporting.
• Managing a pipeline of multiple funders and donors.
• Managing multiple deadlines and a varied pipeline.
• Use of data and CRM systems to manage and track activity.
• Implementation of digital fundraising campaigns and donor journey tracking (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Exceptionally strong writing skills, with the ability to produce compelling funding applications and funder reports.
• Engaging communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• Excellent numeracy and budget building skills.
• Accuracy and meticulous attention to detail.
• Very strong relationship-building and communication skills.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into fundraising activities.
• Highly organised, with an attention to detail.
• Excellent project management skills.
• Ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Self-motivated and able to work independently.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values - empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.

