The Helping Hands Community Trust provides a free independent, fully inclusive advice, care and support service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance.

Reporting to the Advice Centre Manager, yours is a key role helping to ensure the smooth running and organisation of our services, providing the first point of contact with clients, stake holders, partners and funders who visit our South Wigston Advice Centre and Outreach Surgeries.

Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.

During the CV19 Pandemic face-to-face advice is provided by appointment only at our Centre and Surgeries although video conferencing, telephone and online services are available.

A full risk assessment has been carried out at our premises which have been adapted to comply with Government advice. Social distancing and the use of PPE (a personal issue to staff) is required.

You will be working with an enthusiastic team of paid and volunteer staff and your duties and responsibilities include: 

• The efficient management of our Advice Centre reception area.
• The induction, supervision and appraisal of a small team of reception volunteers. 
• To greet clients and visitors with a positive, caring and helpful attitude.
• Provide a service that is based on sensitivity and respect in responding and determining the needs of clients.
• Help ensure workplace security by maintaining client /visitor logs.
• Ensuring that the NHS CoVid19 Test and Trace policy and procedures are adhered to.
• Ensuring impartiality and confidentiality is preserved.
• To liaise with outreach team members at our Oadby and Wigston surgeries and partner locations.
• To receive, forward and screen incoming telephone calls and enquiries and make call backs.
• To liaise with advice staff regarding support for and the referral of individual clients.
• The entering of client details onto our AdvicePRO data base.
• Maintaining our online diary, entering details of clients, appointments with advisors utilising Office365 Bookings software.
• Confirming with clients that they are attending appointments.
• Book food parcels via the Foodbank website.
• Announcing the arrival of clients / visitors to their advisor / appropriate team member.
• To facilitate online video calls, appointments and conferencing.
• Assisting with a variety of administrative tasks including sorting and dispatching mail, copying of documents, maintaining the supply of advice and information leaflets.
• Maintain a diary of room bookings.
• Attend meetings.
• Undertake training that is appropriate to the role.
• Carry out admin and support duties that are commensurate with the post.

In 2021, Kew launched its Manifesto for Change and training the next generation of experts is one of Kew’s five key priorities for the next 10 years. We are now looking for a highly competent member of our Science education support team to administer and coordinate a range of training opportunities for undergraduates, postgraduates and professionals.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

This is a varied role where your ability to deliver highly efficient education administration and coordination is as important as the relationships you build up across Kew and externally. You’ll coordinate a number of Continuing Professional Development courses, oversee our British Accreditation Council teaching accreditation, support Kew’s paid internship programme as well as coordinate academic training delivered to a large number of UK and international universities.

Working closely with Kew staff and external partner organisations, you will be adept at managing large and complex administrative portfolios, and able to quickly get up-to-speed with digital resources including online learning platforms. Ideally, you’ll have a background in biodiversity science, and understand the themes of research undertaken at Kew, but it will be your ability to work both collaboratively and flexibly, combined with the skills to cut through complex administrative problems to find innovative and effective solutions, which will be most valuable.

This is a hands-on position where your energy, style of communication and problem-solving skills are just as important as IT literacy, higher education administration experience and scientific knowledge.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

Closing Date: 15/08/2021

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

Clinical and Office Administrator

Contract: Permanent, Part Time
Hours: 17.5 per week (Monday, Wednesday AM, Thursday) 
Location: Birmingham
Salary: £22,365 - £25,943 pro rata per annum. Please note that the starting salary is £22,365 pro rata per annum, with the opportunity to progress up the scale over time.
Closing date: 15 August 2021
Expected date of interviews: 23 August 2021

Are you passionate about standing up for human rights alongside torture survivors?  Would you like to work with a charity that brings people power, creativity and technology together to change the world?

Freedom from Torture is looking for a Clinical and Office Administrator to join our small friendly team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our next four year strategy.

About the role

You will provide administrative support to the Birmingham Centre, which provides assessment and treatment to adults and families who have survived torture.  You will be part of a team who ensure consistency and continuity of administrative support to the Clinical Team at all times. The administrative team support the Multi-Disciplinary Team, Adult Therapy Team, Pain management service, Care coordination service and interpreter bookings process.

About you

• You must have experience of working with administrative systems and Microsoft Office applications.
• It’s essential that your administrative experience was gained within a mental health and/or clinical setting.
• A key part of your role will require you to show support to colleagues and keep others informed of issues that affect them. 
• To be successful in this role you must have the ability to plan and prioritise your own workload, and devise and implement simple systems and administrative procedures.
• You must recognise and value diversity and be willing and able to work effectively in a multi-cultural and linguistically diverse environment.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

To view the Job Description and Person Specification, please click the link provided.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for positive change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Enable Leisure and Culture is looking for two individuals to join teams in two of our busy departments. These roles are wide ranging and will support the departments to deliver excellent community projects and services. Based at our offices in Battersea Park you will support the day to day management of offices in either Leisure and Parks teams, and act as first point of contact for enquiries.

We are looking for highly organised, enthusiastic individuals who can manage a range of differing tasks simultaneously.  The ideal candidates with have exemplary customer services skills with a good attention to detail. No two days will be the same and your positive approach and willingness to help will ensure the smooth running of these two busy departments. You must work well as part of a team, and be able to work under your own initiative.  You will be responsible for the administration for the service including; financial reconciliation, purchasing, updating the website, dealing with bookings and responding to complaints.  For the right candidates there is opportunity to develop and grow this role.

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. Applications will close one minute before midnight on 17 August 2021. Interviews are planned for w/c 23rd of August 2021.Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. 

Are you a friendly, resourceful and organised person? If so, we are currently seeking a highly motivated office administrator to join our friendly office in Burslem, Stoke-on-Trent.

We are looking for someone to provide efficient and responsive administration support for our Stoke on Trent Mental Health services. These services provide dedicated support to adults with mental health needs within a Care Home and Supported Living setting. The post-holder will work 25 flexible hours per week, according to the needs of the office. This is perfect for those with commitments out of work. We are looking for someone with a can-do attitude, excellent customer care skills, professionalism, and the ability to multi-task to complete a wide range of administrative duties.

Office Administrator duties include:

• To type correspondence and to produce professional documents and reports required for monitoring and other service purposes
• To answer the phone in a professional and efficient manner, take accurate messages and respond to phone calls and queries
• To provide secretarial and administrative support to senior staff. This will include setting up files, scanning documents, maintaining logs / recording systems taking minutes for meetings and payroll
• To help implement and maintain accurate client records
• To send emails professionally and efficiently

The ability to accurately input data into databases, minute meetings, and use Microsoft Word, Excel and Outlook is essential. You must have excellent telephone communication skills. You will have the ability to take detailed messages, signpost individuals to the appropriate people, and triage calls and actions taken. Experience of working in a busy office is also essential.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme
• Competitive pay and a pension with company contribution and 28 days annual leave
• Company paid enhanced DBS for all staff
• A one-off bonus payment of £100 (subject to tax) upon passing the four-month probationary period
• Birthday Holiday Bonus after 2 years’ continuous service

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

Hopscotch Women Centre is looking for an HR and Office Administrator who can join Hopscotch and demonstrate the ability to plan, prioritise and manage workloads effectively. Working closely with the CEO and Senior Leadership Team this role involves exposure to the entire breadth of HR and recruitment administrative responsibilities. Some of your responsibilities will involve taking on office management duties and general ad hoc office tasks – so this must be someone with a “can do” attitude who is happy to roll up their sleeves when necessary.

The post holder will be the first point of contact for job applicants and new employees and will work closely with managers and team leaders. It requires excellent attention to detail and comfort in communicating with recruitment agencies and candidates throughout the interview process. They will deal with a range of HR functions to support the objectives of the organisation. 

Torbay Community Development Trust are recruiting a Finance and Office Administrator to support the Finance Manager in ensuring smooth running of administrative systems and maintaining financial records.

This full time, permanent role requires someone with excellent organisation skills and attention to detail, who enjoys problem solving and has a cool head under pressure. Due to the nature of the role it is essential that you have excellent communication and team working skills and knowledge of ledgers and accounting principles.

Position: Finance and Office Administrator 
Location: Home Based 

Job Type: Full time, Permanent  
Hours: 37.5 Hours per week to be worked flexibility , some evening work is required  

Holiday entitlement:  25 days per annum, plus designated bank holidays. 

Salary: £19,500 per annum 

Start date: ASAP 

Responsibilities:  
- Be a first point of contact for Torbay Community Development Trust (TCDT) and Ageing Well Torbay Programme (AWT)
- Ensure smooth running of Administrative systems of TCDT and AWT – mainly Office 365
- Assist Finance Manager with daily financial transactions in Xero and Excel
- Support data collection, verification, inputting and maintenance of information systems, where appropriate

- Support the AWT team with the organisation and facilitation of events

- Assist in Annual Audit

- Any other duties as required
 
About you:  
- Excellent verbal and written communication skills  

- Excellent Excel, Word and Outlook skills 
- Ability to meet deadlines  
- Attention to detail 
- Able to demonstrate professionalism and the ability to manage work relationships in a respectful and courteous manner  
- Willingness to take on new challenges and assist the team with any other duties 
 
You may have work or education experience of the following: Office Administrator, Finance Administrator, Bookkeeper, AAT or part AAT qualified preferable.

Title: Scott Trusts Finance & Office Administrator

Responsible to: The Director

Responsible for: No line management or budget responsibility

Work schedule: 14 hours per week. Hours of work are negotiable within Monday – Friday, 9-5

Salary & benefits: £20 - £23k (FTE) dependent on experience.  5 weeks holiday + Bank Holidays (pro-                                             rata) and  10% pension contribution

Based at: Scott Trusts office, Stricklandgate House, Kendal

KEY AREAS OF WORK

Main purpose of role

The Trusts have a small, dedicated team providing grant funding to a wide range of charitable and social enterprise organisations. The Finance and Office Administrator is a key role in the smooth running of all core functions. The Administrator’s key task is to provide efficient and effective administrative and financial support across the Trusts. The Administrator will work closely with the whole staff team, providing particular support to the Finance Manager as well as communicating with Trustees and external stakeholders

1. Finance Administration

• Input financial transactions for grant and office cost payments as directed using accounting software (Xero)
• Complete regular bank reconciliations
• Arrange authorisation for payment of grants
• Check, record and arrange authorisation for payment of invoices
• Manage office petty cash function
• Record employee expenses and arrange payment via payroll
• Support the Finance Manager in the efficient administration of the Trusts’ finances as required

1. Office Administration

• Provide the first point of contact for letters, phone calls, e-mails and visitors
• Maintain paper and electronic filing and record management systems for accuracy, efficiency and compliance with relevant requirements such as GDPR
• Complete general office tasks including but not limited to; ordering stationary and other supplies, maintain first aid kit, ensure insurance is up to date.
• Liaise with the Director to progress agreed programmes of work (e.g. implementing systems) using own initiative and decision-making where appropriate
• Maintain and update supplier information as required
• Maintain effective working relationships with all the Trusts’ suppliers
• Maintain records in line with GDPR requirements
• Be a supportive member of the staff team administering the work of all three Scott Trusts

1. General Administration

• Assist the Director in reporting to and communicating with Trustees, including all arrangements for Trustee meetings
• Minute taking
• Assist the team in all administrative requirements of the Trusts 

We are seeking to appoint a talented and committed individual to the role of Office Assistant to work within our busy, public facing front office. The varied role forms an integral part of Coram’s Fields central team and combines public facing customer service with a range of day to day administrative functions, including some finance related duties.

Job title: Office Assistant
Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Salary: £22,500 per annum
Annual Leave: 26 days per annum (plus bank holidays)
Reporting to: Office & HR Manager
Hours 35hrs per week. 9.30am-5pm – Monday to Friday
Contract: Fixed term – to end March 2022 (with potential to become permanent)

Main Responsibilities:

1. To be the first point of contact for the public, responsible for dealing with a range of enquiries in person and via phone and e-mail in relation to our park, playground and community services.

2. To be responsible for all facility hire enquiries, bookings and payments where necessary, working with our third party provider for football bookings and liaising directly with members of the public, voluntary sector organisations and others regarding their hire of our halls/park.

3. Work closely with our finance team to ensure accurate reconciliation of hall hire income/football pitch income and maintaining accurate records of all debtors and creditors.

4. Directly responsible for the administration of our lunch time football league, arranging fixtures, recording results and maintaining strong communication with all league participants.

5. Responsible for administering the office petty cash system, ensuring that claims are made as per our procedures, that receipts are provided and that cash is reconciled.

6. Responsible for ordering supplies for the office and other departments across the charity where required.

7. To provide support in updating the charity’s website and social media channels and where appropriate, developing content for these.

8. To undertake any other tasks from time to time, as may be consistent with the nature and scope of this post.

Person Specification

Minimum GCSE English and Maths, Grade A-C

First Aid and Safeguarding training desirable but not essential

Essential Experience & Skills:

Working in a customer service role and in dealing with the public
Experience of using a wide range of Microsoft products, including word and Excel.

Excellent attention to detail
Good level of numeracy and literacy
Strong customer service skills
The skills to communicate effectively both verbally and in written form along with a strong telephone manner
Excellent organisational/time management skills and ability to work to tight deadlines
Flexibility, initiative and the ability to work independently or as part of a team within a busy and dynamic environment
The ability to build effective relationships with fellow professionals
Ability to anticipate problems, identify and implement solutions

Understanding of the need and ability to manage confidential data and information
Ability to use Outlook email, Outlook Calendars and Microsoft packages
Office

Desirable Experience & Skills

Receptionist/administration role
Experience and knowledge of digital communications
Basic finance experience
Experience of cash handling

Social Media and website management

Coram's Fields application forms can be found here or on our website, and returned to us by email or post by 9am - Monday 9th August 21

Successful candidates will be invited in to interview on a rolling application basis, or on 11th/12th of August 21.

All successful candidates will be subject to Criminal Records Bureau checks along with relevant employment checks.

You’ve got proven administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Female Administrator.

Right now our Supported Housing service in Manchester is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. You are enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/ records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines. You will work with the Service Manager to assist in the processing of referrals and returns for commissioners. In addition to this you will be expected to liaise with Housing Benefit departments and Local Authority finance teams.

This is a permanent role and will require the post-holder to work on a part time basis of 15 hours per week.

Working hours are between 9am and 5pm.

Due to the nature of the service, we are seeking a female Administrator. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

The salary for this role is £18,149.00 per annum (pro-rata).

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing Date: 15th August 2021 at 11:59pm. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. 

Office Services Manager 

Following a re-structure of the management team, we now offer a great opportunity for the right person to join Chalice Well Trust in this key position . The successful candidate will be responsible for ensuring that the organisation has effective processes and procedures across all areas of the Trust in order not only to cement its future success as a business but also to give our visitors and supporters the very best experience whilst maintaining the core spiritual ethos. 

Chalice Well Trust is a spiritual sanctuary and retreat for many people from nearby residents to those from all around the world, and a place where we welcome all benign beliefs and spiritual paths. Candidates will need to demonstrate an appreciation of this and be prepared to learn and absorb the history and spiritual significance of Chalice Well. 

As part of our small team, the role will report directly to the Executive Director and will be responsible for the smooth running of the reception, the gatehouse and all financial and administrative functions. This will include the organisation of our “Companionships”, which is similar to a supporters scheme. In addition, they will be responsible for ensuring that our beautiful, Grade 1 listed site and the buildings within it are maintained and preserved for future generations. 

The ideal candidate will have experience in a similar position within a charity or a small to medium sized organisation and will be used to decision making and using their own initiative. Flexibility is vital in order that we are able to react and respond to the challenges associated with running a busy business whilst always respecting the underlying sanctity of Chalice Well, particularly during these current uncertain times. 

We have an exciting period ahead of us. Prior to the pandemic the Trustees and staff had developed and approved a new 5 year plan and once, hopefully, the impact of the pandemic has eased and with our new team in place we are looking forward to the future with optimism. 

Job Title: Therapy Administrator
Accountable to: Chief Executive
Responsible to: Assistant Head of Operations
Reporting to: IAPT Service Manager
Salary: £18,795.00
Hours: 35 Hours per week (Full time)
Location: Gaddum House and other locations as required

Job Purpose

Working as part of the Gaddum Therapy Administration Team your role will be to undertake all administrative tasks required to ensure the smooth running of the therapy services, including Improving Access to Psychological Therapies (IAPT), Child Bereavement and Palliative Care.

You will also be responsible for ensuring that new referrals are given the earliest appointment; clinical diaries are managed, capturing DNA’s/Cancellations and discharges and ensuring that all administration tasks are completed with a high level of accuracy.

You will demonstrate an appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, good  organisational skills and the ability to multi-task is key to the success of this role.

The Human Resources Department is part of the Resources Directorate and provides HR services spanning the full range of people activities including payroll and pension administration, recruitment and onboarding, all HR services to employees and managers, benefits, organisational development and HR business partnering.

We’re seeking a HR Administrator to work as part of the HR Operations team. In this role you'll accurately and efficiently support the administration of key HR processes spanning the full employee life cycle from prospective employees to leavers, whilst adhering to HR Department standards, policies and procedures. Responsibilities include payroll and pension administration, recruitment, employment contracts and benefit administration.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

You’ll be educated to GCSE standard or equivalent, with experience of working in a similar role within an HR function. This role deals with a high volume of activity often against tight timescales. Consequently the role is busy, varied and requires excellent attention to detail and the ability to multi-task to ensure all transactional activity is processed accurately and efficiently.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 09/08/2021

Interview planned for Thursday 19 August 2021. 

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

Job Description Resettlement and Integration Administrator

Reporting to Resettlement and Integration Manager (RIM)

Responsible for providing direct administrative support to management and staff working on Resettlement and Integration Projects

Salary £22-24k depending on experience

Hours  35 hours per week

Contract 12 months with possibility of extension 

Location: Wolverhampton but will require occasional travel to Walsall and Birmingham

Probation period  4 months

Purpose of the Job:

To provide direct administrative support to management and staff working on Resettlement and Integration Projects across multiple locations. Ensuring efficient and effective administration processes are in place to meet audit requirements and benefit the whole organisation.

• Monitoring and data collection/ extraction as per RIM and funders requirements
• Preparation of reports for funders and other stakeholders to a satisfactory level and understanding of funders requirements and targets
• Provide high level admin support to the RIM and Project Coordinators
• To be the key contact for internal communications for Resettlement and Integration Projects

The Administrators duties include:

Key responsibilities

• Provide secretarial and administrative support for the Resettlement and Integration Manager
• Provide effective database management
• Provide support for events as required
• Work with the RIM and Finance Officer to ensure all key organisational deadlines are met.
• Assist in the compilation of statistics and reports
• Assist the RIM in meeting the funding audit requirements

Data Collection & Monitoring

• Data collection and presentation (from case recording and outcomes monitoring systems) in support of on-going monitoring

• To take a lead on monitoring for the projects including the preparation and provision of monthly monitoring reports on performance against targets for multiple resettlement and integration projects
• To provide monitoring and reporting information to HS and RIM as per Grant Agreements/Contracts
• To respond to ad hoc requests for monitoring from the HS and RIM
• To suggest and contribute to improvements in processes for data capture and monitoring
• To ensure all monitoring is completed in a timely fashion with regard to relevant RMC and funders deadlines

Administration

• To provide PA support to the RIM when required- minutes, letters, emails, arranging meetings
• Support the RIM and Office Manager with HR admin to include drafting letters etc

Communications

• Site admin for website and social media – to update content provided by RIM work closely with RMC’s Office Manager in relation to external communications.

Flexibility

• In order to deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

___________________________________________________________________

Person spec

• Minimum of 3 years of work experience, in a related field (e.g. monitoring, evaluation, data collection and analysis, high level administration etc.) Essential.
• Experience in conducting primary quantitative data collection and data entry, preferably experience with electronic data collection. Essential.
• A proven high standard of communication skills, including written, oral, presentational and inter-personal skills. Essential.
• Educated to degree level or equivalent. Essential.
• Excellent knowledge of Data Protection requirements, Essential
• Knowledge of Microsoft Excel and Access programmes Essential
• Excellent attention to detail. Essential.
• Ability to produce high quality written work to deadline, organisational skills and the ability to manage and prioritise a demanding workload. Essential.
• Strong planning, organizational, and time management skills. Essential.
• Commitment to equality and diversity. Essential.
• An ability to self-motivate and work independently. Highly desirable.
• Experience of working in a multicultural environment and sensitivity towards other cultures. Highly desirable.
• A proven record of team work and flexibility. Desirable