Office administrator jobs in bristol

We are seeking an experienced HR & Operations Manager to join our team in this important new role. The successful candidate will provide comprehensive HR support and manage key operational functions, ensuring the effective delivery of HR services and smooth day-to-day internal operations that support our mission.

This role will play a vital role in ensuring a positive and inclusive workplace, combining hands-on HR delivery and development with operational management, perfect for someone who enjoys variety and wants to make a direct impact in the homelessness sector. You'll work closely with the Co-Directors and senior leadership team to ensure our people and premises are well-supported. The role has access to a specialist HR consultancy for support with both immediate HR concerns and ongoing development initiatives.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

Job Title: Data & Administrative Officer

Location: The Gap Centre, 42 Stow Hill, Newport

Hours: 28 hours per week (Part-Time) Usual working pattern: Monday – Thursday, 9:30 AM – 5:00 PM (including a 30-minute unpaid break)

Salary: £18,345.60 per year - Actual (£12.60 per hour - Real Living Wage)

Contract Terms & Role Evolution: This role is initially offered on a one-year contract, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.

Reporting To: Report directly to the Operations Director, while working collaboratively with all staff and providing support across departments as needed.

Job Purpose:

The Data & Administrative Officer - with Reception & Support Services duties will be responsible for managing reception duties, administrative coordination, service-user data handling, and frontline support. This role is crucial in ensuring the smooth day-to-day operations of The Gap Wales and creating a welcoming environment for asylum seekers, refugees, and other service users.

Organisational Context:

The Gap Wales is committed to supporting asylum seekers and refugees in Newport, offering structured advocacy, integration programmes, and community-led initiatives. This role plays a vital part in ensuring that individuals accessing our services receive timely support and an efficient administrative process.

Main Duties and Responsibilities:

Reception & Frontline Support:

• Serve as the first point of contact, greeting visitors and handling enquiries in person, via phone, and email.
• Provide frontline support by triaging service-user needs and signposting them to relevant staff, services, or external agencies.
• Maintain a welcoming and inclusive atmosphere, ensuring vulnerable individuals feel respected and valued.

Data Management & Analysis:

• Manage and update service-user records, ensuring accuracy and compliance with GDPR.
• Assist with data collection and basic analysis to monitor service impact and inform reporting.
• Maintain confidential records and assist with documentation required for funding applications and grants.

Office Administration & Coordination:

• Oversee daily office operations, including scheduling meetings, managing correspondence, and maintaining filing systems.
• Assist with event planning, volunteer coordination, and onboarding processes for new staff and volunteers.
• Support the preparation of reports, presentations, and outreach materials.

Basic Support Services & Resource Management:

• Provide administrative support to frontline services, including monitoring inventory and ensuring essential supplies are available.
• Maintain oversight of service-user needs and ensure appropriate guidance on available resources.
• Support fundraising activities and project documentation, ensuring transparency in organisational reporting.

Salary & Benefits:

• £18,345.60 per year (Actual), paid in line with the Real Living Wage.
• Annual leave: 25 days plus bank holidays (Pro rata)
• Pension scheme: Contributions in line with organisational policy.
• Reasonable work-related expenses will be reimbursed in line with organisational policy.
• Opportunity to work in a meaningful, community-focused organisation making a tangible impact.

Training and Development:

· Successful candidates will benefit from robust training and mentoring programmes, ensuring continuous skill enhancement and professional growth. We invest in our team's development through regular workshops, courses, and hands-on mentoring, helping you stay at the forefront of your field. As the role evolves and funding is secured, there will be additional opportunities to expand your responsibilities and progress into a permanent, strategic position within our organisation.

General Responsibilities:

• Maintain confidentiality and handle sensitive information appropriately.
• Uphold values of equality, diversity, and inclusion in all aspects of work.
• Represent The Gap Wales professionally in interactions with service users, partners, and stakeholders.

Person Specification:

Essential:

Skills:

· Strong organisational and administrative abilities.

· Excellent communication and interpersonal skills, particularly in a frontline support role.

· Proficiency in Microsoft Office and basic data management tools.

· Ability to manage sensitive situations with empathy and professionalism.

Experience:

· Candidates should be comfortable engaging in customer-facing interactions, managing reception duties, and providing proactive support in a busy environment.

· Background in office administration, including recordkeeping, scheduling, and coordination.

· Candidates need to be comfortable managing confidential information and adhering to GDPR guidelines.

Attributes:

· A proactive, detail-oriented approach to work.

· Ability to work independently while collaborating effectively with colleagues.

· A commitment to equality, diversity, and inclusion in a community-focused setting.

Desirable:

Skills:

· Multilingual abilities to assist in service-user communication.

· Experience with data handling, reporting, and impact assessment.

Experience:

· Familiarity with asylum and refugee support services.

· Background in fundraising or supporting grant applications.

Attributes:

· A strong understanding of the challenges faced by asylum seekers and refugees.

· Adaptability to evolving organisational needs and responsibilities.

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

We’re looking for a proactive and organised Team Administrator to play a key role in keeping our organisation running smoothly, providing vital support across all teams and functions.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to provide high-quality administrative support across the organisation, ensuring the smooth and efficient running Khulisa's day-to-day operations. This includes, but is not limited to:

• Scheduling and organising internal staff meetings and events 
• Providing end-to-end support in Khulisa's recruitment processes
• Managing Khulisa's central mailbox 
• Taking resposibility for Khulisa's invoice management system
• Carrying out monthly payroll administration

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience

• Experience in a similar position working across departments and teams to provide support - or a demonstratable ability to do this 
• Experience of using digital platforms for for scheduled and ad hoc administrative processes, including relating or organisation's operations or other functions 
• Ability to perform financial administrative tasks, such as expenses administration, using relevant software
• Excellent organisational and time management skills 
• Ability to prioritise competing commitments and work accurately and methodolically under pressure and work tight deadlines
• Ability to properly deal with sensitive / confidential information
• Experience working within a small but close-knit team
• Demonstrable ability to plan and prioritise own workload with minimum supervision 
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa's work with and for Young People
• Willingness to work occasional weekends and evenings when required 

Knowledge/Skills

• Strong IT skills, including proficiency in Microsoft Excel spreadsheets
• A commitment to Khulisa's work 
• Some knowledge of Salesforce or other similar CRMs

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Are you an experienced, organized and proactive Executive Assistant who thrives in a fast-paced, international environment? Do you enjoy supporting senior leaders and playing a key role in enabling teams to work effectively across different time zones and cultures? Are you a practising Christian who wants to use your skills and experience in a faith-based setting? Then our team at ODI would love to hear from you!

We’re looking for someone with excellent communication and interpersonal skills, who can confidently manage multiple priorities and handle sensitive information with discretion. You’ll bring experience in executive-level support, coordinating complex calendars and meetings, preparing internal communications, and supporting reporting to senior stakeholders.

Reporting to the Chief Programs Officer, you’ll play a key role in supporting the Global Field Leadership and Support Teams to stay connected and focused.

Your Key Responsibilities

· Provide administrative and communications support to the Chief Programs Officer and Field Operations Team, managing complex calendars, coordinating international events, preparing reports and presentations, and serving as the key liaison with internal and external contacts.

· Ensure smooth office operations through expert budget tracking, correspondence management, and use of digital tools, including maintaining filing systems, supporting internal communications, and producing field updates and newsletters.[EP1] 

· Managing and coordinating special projects, and building strong relationships across different teams and departments to ensure smooth collaboration and information flow.

· Anticipating needs and proactively solving problems, helping CPO stay focused on strategic priorities and achieve organizational goals more effectively.

Your Profile

· Committed Christian with a heart for the Persecuted Church.

· Holder of a degree, or equivalent in education plus experience in an office environment.

· Cross-culturally sensitive

· Excelling in office processes, related computer software and electronic communications tools.

· Well organized, efficient, self-motivated and proactive

· Flexible, servant-hearted and positive. Able to adapt approach to provide best support.

· Fluent in spoken and written English

Our Offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organization we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in the UK, or the Netherlands.

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Open Doors is an international, interdenominational organization that supports Christians who are persecuted for their faith.

Open Doors International supports the worldwide organization with services such as Communications, Marketing, People & Culture, Advocacy, IT, Program Management, Finance and Global Research by working in a service-oriented way with teams and colleagues in countries with an Open Doors Development or Field office.

Global Field Leadership & Support teams at ODI work under the leadership of the Chief Programs Officer and consists of Regional Directors with Field Technical and Program Management specialists.

We have an exciting new opportunity to join Icebreaker One as a Senior Administrator

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Reporting

You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager. 

Responsibilities

• Project administration

  • Creating meeting templates, slide decks and documents 

  • Attend meetings to take meeting minutes

  • Proof-reading project documents and artefacts

  • Assisting the project manager with task management using the Jira tool and preparing meeting agendas

• Icebreaker One secretariat administration for Steering and Advisory Groups

  • Preparation: 

    • Oversee diary management, meeting planning and scheduling

    • Creating Zoom meetings

    • Logistics, and room bookings for in person meetings/events

    • managing and updating attendee tracking lists

    • Prepare, collate and distribute meeting materials well in advance to attendees

    • Creating voting forms for items needing endorsement 

    • Ensuring co-chairs are supported in meeting logistics 

  • Execution

    • Host / managing Zoom/Teams for online meetings

    • Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading) 

    • summarising outputs

    • Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached 

  • Post-AG wash up

    • Writing, disseminating, and publishing Advisory and Steering Group minutes

    • Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports

    • Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.

• Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed

• Public webinar and in person events administration

  • Coordinating panellists, preparing agenda and slide deck templates

  • Managing Eventbrite & calendar invitations, Zoom administration

  • Assisting with the coordination of onsite logistics

• Participating in weekly Show & Tell meetings

• Additional ad hoc administrative tasks as appropriate

Results 

• Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups

• Ensuring project managers and meeting participants have all the required information to carry out meetings and activities

Knowledge, Skills, Experience

Demonstrable experience of:

• Attention to detail and administrative skills

• Ability to understand and take real-time notes in complex meetings

• Working with and in support of a group of team members

• Highly organised and capable of managing time and tasks effectively and independently

• Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open

• The ability to work in a collegiate, collaborative and open environment

• Experience in supporting, coaching and delegating to junior administrators

Desirable

• A working knowledge of the UK’s Net Zero landscape 

Our approach

Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector. 

Our Icebreaking approach underpins all our work and feeds into continuous iterative development.

Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture). 

Our Data Services team deliver market-facing services, including Trust Frameworks 

Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback. 

All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website. 

All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process. 

Benefits of being an Icebreaker?

• Flexible working -  to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.

• Remote working - we may all be working remotely but it doesn't get in the way of us working closely.  Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team. 

• Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions

Apply today

Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission

Applications must be received by 0900 GMT 2025-07-03

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. 

The role does require the applicant to be able to work within a UK time zone

Full details are avaialble on our website 

Fundraising and Administration Officer

Contract: Full time, 12 month fixed-term with potential for the role to develop into a permanent position. 

Salary: £25,000 based on 35hr working week.

Holiday and Benefits: 25 days annual leave + 3 days between Christmas and New Year, where offices are closed. Additional half day birthday leave and length of service days.

Location: Hybrid, with 3 days/week in Bristol office (further flexibility available but please note, this role requires on-site presence at key events - see below). 

Start date: September 2025

Reporting to: Events Officer

Application deadline: Friday 4th July at 12 noon. 

Additional information:

The role will involve both national and international travel. You will need to be available to travel internationally in November 2025 (and potentially February 2026), and domestically in June, July and August 2026.  You will need to have the right to work in the UK, and have a full UK driving licence (and the confidence to drive a van). 

About Child. org

Child. org is a Nairobi-based, UK-registered charity that champions community-based healthcare solutions to make pregnancies and births safer. We work with pregnant women, new mums, communities and local health authorities in Kenya to provide life-saving antenatal and post-natal health information, connect at-risk mums and babies with the healthcare services they need and work with local health authorities to advocate for and improve the quality of care. 

Our Income Team, based in Bristol in the UK, brings together fundraising and enterprise streams to raise vital funds to support our project work in Kenya, as well as leading our digital communications and supporter stewardship. 

Everything Child. org does, we do with an eye to being smart and savvy about it. Whether it’s our programming, our fundraising or our communications with supporters, partners and stakeholders. You’ll be joining Child. org at a pivotal stage in our growth as we design, develop and deliver our ambitious growth strategy to support hundreds of thousands of pregnant women and girls across Kenya.

The Opportunity

You’ll join us at a transformative time for Child. org; our maternal and newborn health work is growing year on year across Kenya, and we are cementing a reputation as experts in community-led maternal and newborn health. Alongside these exciting developments our fundraising revenue is growing. Our two flagship events, Ride Africa and Charity Concierge, are thriving and we are now actively investing in our capacity to help us reach new audiences and continue to develop their potential.

The Role

As Fundraising and Administration Officer, you’ll support the fundraising team across our events and supporter stewardship. This varied role will see you work with the team across events and project management, fundraising stewardship and communications alongside incredible international and national travel opportunities supporting Ride Africa and Charity Concierge events. 

Key Objectives

• Support the Events Officer with the delivery of our biggest ever Charity Concierge season across the summer of 2026 providing support for volunteer recruitment and management, and critical on-site support at various festivals

• Support the Child. org team with the delivery of Ride Africa in November 2025; providing valuable support to participants and managing enquiries/requests. 

• Big Give Campaign 2025: support the Communications Officer to hit our Big Give Christmas Challenge appeal target, leading on the timely thanking of donors and supporting the promotion of the appeal through social media and newsletters

• Other events support: support the Events Officer to plan 25th birthday celebration and supporter event in London (The Shindig) and the mentoring and stewardship of our first ever London Marathon team. 

Key Responsibilities: 

• Event management support (60%)

  • Event management

    • Procurement support: follow procurement plan and guidelines to source equipment, ensuring delivery to budget and within allocated time frames. 

    • Budget management: log and monitor expenditure across all events, being sure to keep us on track and in line with budget.

    • Equipment management and stock takes: responsible for looking after and ensuring safe storage and tracking of equipment to maximize longevity. 

    • Regular project support: track and follow project management plan for event delivery; work with the Events Officer to prioritise and allocate tasks and resources. 

    • On site support: support the Events team to deliver our flagship events: Ride Africa and Charity Concierge. This includes events set up: erecting gazebos, driving, loading/unloading.

    • Volunteer/participant management. Managing volunteers and participants at our events. Be the first point of contact for queries, respond to challenges and manage day-to-day morale throughout the events 

• Participant management: 

  • Support the Events Officer to track, measure and manage participant recruitment across our Events Programme 

  • Support the Events Officer with participant communications pre and post event, across Mailchimp, WhatsApp, email and more

  • Fundraising support: track fundraising through third party platforms such as JustGiving and Enthuse, ensuring event fundraising totals are up to date; mentor and support events fundraisers with exceptional stewardship.

Fundraising administration and stewardship support (30%)

• Update digital resources (fundraising pages, website, WhatsApp groups) and maintain digital templates and documentation. 

• Deliver high standards of supporter care, including responding to general correspondence (email and phone) and queries regarding fundraising, and ensuring timely thanks to donors.

• Fundraising administration, reconciliation and reporting: ensure Donorfy records are up to date, accurate and kept in accordance with GDPR requirements. 

• Big Give campaign support: track and monitor campaign donations through the Big Give campaign; with the Communications Officer ensure timely thanking and brilliant stewardship of donors. 

Events Marketing support (10%): 

• Social media and digital design tools: use Canva and Hootsuite to publish regular posts to the Charity Concierge and Ride Africa socials (Instagram, Facebook and TikTok), to increase reach, engagement and sign ups.

• Research and develop relationships within the local and surrounding communities to increase support and fundraising income through event participation.

• Work closely with the Communications and Fundraising Officer to keep event websites up to date and make changes to any pages where necessary.

Person Specification

Skills and experience: 

• Excellent organisational and time management skills

• Exceptional interpersonal skills, especially your ability with a variety of people and audiences

• Ability to work effectively with colleagues and partners at all levels across the organisation, in both the UK and Kenya

• Ability to successfully manage multiple tasks and a busy inbox

• Experience of delivering and working to targets

• Previous experience of working (or volunteering) within the charity or events sector

• Experience of participating in or supporting the delivery of challenges/events

• Experience of public speaking and giving presentations

• Experience of fundraising - whether through personal or team challenges, participating in events, volunteering or personal support of a charity

• Digital literacy: knowledge of Google Workspace or equivalent, social media platforms including Instagram, Facebook and Tik Tok; 

• Experience working with and managing volunteers or supporters (desirable)

• Knowledge of fundraising regulation and delivering best practice in relation to challenge events (desirable)

Working for Child. org

Benefits include:

• 25 days’ annual leave, plus three days’ between Christmas and New Year when the office closes;  additional half day birthday leave and length of service days

• Flexible, hybrid working (our standard day runs from 8am-4pm; office available 5 days/week; we tend to work in office Tues-Thurs) 

• Travel to Kenya for key fundraising events

• Access to HR discounts and perks

At Child. org we welcome and value difference, determination and open communication. We want to build our team to represent a variety of experiences, perspectives and skills who, ultimately, are united by a passion to make an impact and spark progress in maternal and child health. We do things with a sharpness and a deep understanding of how to provide value to everyone involved. You’ll need to bring that kind of value with you. You need to be walking in the door excited about the opportunities you can open up for us. If making your mark on this sector is important to you, if you’re ready to be part of real change, then get in touch.

Swan's service is valued enormously by our passengers and this rewarding role managing our community transport scheme provides the opportunity to make a difference to the lives of many people throughout the county of Bath and North East Somerset.

We operate with a team of volunteers and their cars and our scheme serves older people and those with disabilitites who are unable to access buses or to afford taxis. This is an opportunity to join Swan as we move forward in a new office, with new transport software and a new food club. Someone who is personable, who enjoys a busy environment with good management, organisational, telephone, people and IT skills and experience of working with volunteers who can develop our work and increase the number of volunteers would be ideal. The role also involves oversight and development of our food club, the supplies, volunteers and members, and liasing with other food agencies.

Purpose of Job

To co-ordinate and develop a volunteer car drivers transport scheme which serves isolated, disabled or older people throughout Bath and North East Somerset and to oversee Swan’s Radstock Food Club which operates once a week.

Salary £30,000 to £35,000 pro rata depending on experience

Hours 37 per week

Day and Times Monday to Friday

Line Management  -   Accountable to Swan’s CEO

Responsible for Transport Administrator, volunteer drivers and food club volunteers

Location Unit B, 1 Waterloo Rd, Radstock BA3 3EP, with some home working possible.

Duties and Responsibilities

·  To co-ordinate Swan’s 3 transport schemes and report to the CEO.

·  To recruit, induct, train, and informally supervise volunteer drivers keeping an eye on their welfare.

· To maintain accurate and appropriate records for journeys, invoicing, and monitoring purposes.

· To liaise with clients, family members and other local agencies and to work in partnership with other local transport providers and the hospital transport team.

· To identify opportunities for further development of the transport scheme or related services

· To supervise and appraise the Transport Administrator and set tasks for the office volunteer

· To work with Social Workers and support staff to accept referrals to the scheme and to liaise with them.

· To keep up to date with volunteer policy and transport regulations.

· To act as Safeguarding Officer and create risk assessments

· To promote Swan Transport

· To check driver documentation annually

· To liaise with Swan’s Book Keeper regarding income and expenses.

· To monitor passenger satisfaction.

· To assist with journey bookings and the transport software.

· Sort out day to day problems and deal with any complaints.

· Make drivers and other visitors welcome when they visit the office

· Write reports for the Annual report and report on the impact of Swan Transport as required.

· To attend meetings and network with outside agencies.

· To liaise with Food Pantry volunteers and Fareshare over food deliveries and the operation of the Food Pantry. Occasional food collection may be necessary so a car driver is preferred.

Do you have exceptional organisational skills, a proactive approach, and a passion for supporting inclusive leadership at the heart of a purpose-driven organisation? Then join us as an Executive Assistant and play a key role in supporting the Director and Senior Leadership Team of Shelter’s Equity, Inclusion and Culture Directorate. From coordinating key projects and meetings to managing communications and ensuring the smooth running of the Director’s office, this is a fantastic opportunity to help drive meaningful change across a dynamic and collaborative team.

About the role

The Executive Assistant is responsible for the efficient running of the Director’s Office and providing excellent administrative support and project coordination for the Director and EIC Senior Leadership Team (SLT), including document editing, key meeting coordination and recording, and liaison with teams across Shelter. The postholder will help ensure effective communication and collaboration between the SLT, other managers and people in the Directorate. 

Role specifics

We’re looking for someone to provide high-level support to the Director and Senior Leadership Team, acting as the first point of contact for the Director’s office and managing a busy inbox and diary. You’ll lead and support a range of quality and process improvement projects, help coordinate key activities, and ensure everything runs smoothly – from handling correspondence, preparing agendas and board papers, to drafting communications and booking travel. For the wider leadership team, you'll prepare high-quality documents and presentations, manage systems like SharePoint and the intranet, and ensure meetings and away days are well-organised and productive. You'll help monitor progress against strategic objectives, maintain the Directorate Risk Register, and keep projects on track and within budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture Directorate (EIC) was established in 2001 to look at the future with a true equity lens, across Shelter and Shelter Scotland, as a core part of our strategic aims. The Directorate consists of the following services: 

• Equity, Inclusion and Anti-Racism
• Learning and Organisational Development 
• Internal Communications and Engagement 
• Volunteering 
• Lived Experience Insight

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

​As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.

Duties include:

• Respond to learner, commissioner and partner emails in a timely way and manage your inbox efficiently
• Serve as the first point of contact by answering and managing daily phone communications, including calls from the public
• Manage financial tasks such as invoicing, checking credit card payments, and verifying incoming invoices (weekly)
• Schedule associates for training delivery and book the travel, accommodation and Zoom / Teams meetings
• Process course applications, waiting lists and subsidies using Arlo (online bookings software)
• Send all necessary course information and updates to learners, colleagues and associates both digitally and physically
• Be available to support trainers and learners on the day of training and resolve any issues
• Provide tailored support for learners with additional needs
• Create Microsoft Forms feedback forms and evaluation reports
• Work flexibly with the team to resolve problems and cover workloads as appropriate
• Update Outlook calendars and spreadsheets (for delivery, accruals, impact measures, expenses)
• Save documents to SharePoint
• Work with finance to track payments
• Update the WordPress website
• Track learners’ accreditation progress (course applications, worksheet submissions, plagiarism checks, accreditation with OCN)
• Manage resources on Moodle & Turnitin
• Support learners with registrations, logins, grades, certificates, and extensions
• Engage in a constructive and effective way with all survivors of abuse, through calls to the office, Pioneer interaction, with colleagues and any other interaction we have in our day-to- day work
• Undertake any other duties as may reasonably be required

Hours: Full-time, 37.5 hours per week.

Contract: Fixed-term contract for 12 months.

Location: Hybrid working/Bristol office minimum of one day per week.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on 21st July 2025.

SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Job Title: Navigator (Gwent)

Location: Gwent (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term with possibility of extension

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation about the role, please contact Kirsty Gronow.

The closing date for applications will be 13 July 2025. Please note, we are unable to accept late or incomplete applications.

First stage interviews will take place on 15 July, with second stage interviews scheduled for 21-22 July.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Are you passionate about criminal justice and want to work from home for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you! 

The Welcome Directory is a multi-faith organisation dedicated to supporting the successful resettlement of prison leavers across England and Wales. We facilitate equal access to faith-based social inclusion while challenging stigma and discrimination as a vital and effective pathway for positive mental wellbeing; helping people to turn their lives around in the long-term and break the cycle of reoffending. We work at the grassroots level to build community capacity, create positive attitudinal change and to build more inclusive and thus resilient communities.

We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency. 

Whilst this is a 6-month contract, there is the potential to extend where funding permits.

The role will include:

Leading on operational projects, including:

• Faith community engagement
  • Processing faith/ belief community registrations and maintaining records
  • Approaching existing and prospective faith/ belief communities, including follow up to the annual survey and periodical team campaigns
• Assisting with the production of the annual physical directory
• Co-ordinating the annual Affiliates Scheme
• Researching new initiatives or solutions

Supporting events, including:

• Support in the administration of the online Prisons Awareness Course and other webinar events, including technical support
• Planning bi-annual team days and any one-off events, in consultation with the Project Manager
• Planning bi-annual team campaign periods, in consultation with the Project Manager and Monitoring & Evaluation Officer
• Preparing resources and/or PowerPoint presentations and booking logistics, in consultation with the Project Manager and the Communications & Fundraising Officer

Leading on administration, including:

• Answering phone, email, and letter enquiries
• Purchasing of supplies and dispatch of resources
• Co-ordinating and setting up meetings
• Collating routine data and creating trackers to support operations
• Creating an annual team planner
• Taking minutes at specific meetings
• Leading on team password management
• Following up with stakeholders as required

Supporting on financial operations, including:

• Processing expenses claims and issuing internal invoices
• Paying-in cheques and paying external invoices
• Maintaining the organisational asset register
• Obtaining Gift Aid declarations

As a small, well-respected charity in the criminal justice sector, we offer staff:           

• Opportunity to gain experience in the criminal justice sector, including a prison visit
• Remote working
• Working in a small, supportive team
• Regular team days

The full Job Description and Person Specification can be found on the attached.

Should you have any questions about the role, please get in touch by email. 

 The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.