Reporting to the Head of Corporate Partnerships, you will help to grow and shape the future of SOS Children’s Villages UK’s corporate partnerships programme. The role will focus on account management and business development across the corporate partnerships’ income stream including strategic, multi-year collaborations, sponsorship, employee fundraising and cause-related marketing. We’re looking for someone who is ambitious, innovative and self-motivated and wants to join a friendly team to make a difference to the lives of children and their families worldwide.

Please read the attached job description document for details on how to apply.

Stuart Low Trust – Operations and Communications Manager (28 hours per week)

Stuart Low Trust (SLT) is a well-established, multi-award winning charity based in Islington, London. Through social activities we bring people together for better health and wellbeing. Many of our participants have a history of mental ill health, poverty and social isolation. Islington has an above average suicide rate, with the highest numbers of severe mental health and depression in London.

SLT is looking for an experienced, enthusiastic and highly motivated Operations and Communications Manager to join its small team. This role is an exciting opportunity as SLT progresses on its ambitious 3 - 5 year Business Plan and is integral in setting up, implementing and managing new innovative services and partnership working which will increase our output and double our income. 

We seek a dynamic and motivated candidate with fantastic organisational, digital and creative thinking skills; who will thrive on this challenge. Successful and substantial management experience with the ability to turn plans into reality are key. If you have the skills and knowledge detailed below, with a proven track record within a charity or social care setting then this could be the role for you.

SLT is offering a salary of £30,000 per annum (pro rata), flexible working, excellent holiday entitlement and a contributory occupational pension scheme. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Deadline for applications: 5m on Friday 9th October 2020

Interview date: Saturday 17th October 2020

Start: December 2020/January 2021

Direct Marketing & Supporter Services Manager – maternity cover                                             

Salary:  £35,000 per annum pro rata (initial 9 month contract – with possible extension)

Based: Please note that in response to COVID-19, All We Can staff are currently working from home until the end of the year and a return to the office  (Baker Street, London) in 2021 will be subject to review and assessment nearer the time. Our homeworking has proved to be very successful and we are continuing to look at flexible healthy working options for staff as we move forward. 

All We Can is looking for an experienced direct marketing professional to lead our individual giving and direct marketing programme as a key manager within our Public Engagement team. You will help build on the success of recent years, including our Regular Giving Programme, as part of our individual giving programme. Our Methodist donor base has been our key supporter constituency over the years and one we seek to maintain and develop while also introducing new supporters, from new markets.

This person will be highly motivated, passionate about the impact of great fundraising, and committed to the vision, mission and values of All We Can.

With proven abilities drawn from a number of years direct marketing fundraising experience, you will have demonstrable skills in increasing fundraising results and engagement with supporters through direct marketing channels, combined with a strong understanding of best practice in back office processing, data management and supporter care. This is a perfect role for an experienced direct marketing fundraiser looking for an opportunity to lead a team and take overall responsibility for a direct marketing function within a charity. It would also suit an experienced direct marketing manager looking to break into fundraising within the international development and relief sector.

All We Can is an international development, relief and advocacy organisation. It helps people in some of the world’s poorest communities to become all that they can. Its approach of investing in partnerships with local organisations has improved the quality of life and created positive, long-term change for hundreds of thousands of individuals and families.

With a 70 year history, All We Can is a faith based organisation with its vision, priorities and values grounded in Christian principles and its roots in the Methodist Church. You will be joining a growing and friendly team at an exciting time in the organisation’s development.

The maternity cover would ideally start Tuesday 1 December 2020 to allow for some handover, with cover expected to continue until early September 2021.   All We Can strongly encourages those with relevant and applicable experience to apply. 

All We Can values people as individuals with diverse opinions, cultures, lifestyles and circumstances.  We are committed to building a culturally diverse team and therefore encourage applications from a diverse range of candidates to help us reflect our world and the communities we work alongside

To find out more and apply, please download the application pack from our website or get in touch for further information.

Closing Date:  Midday Monday 5th October 2020

Interviews will take place on:  Wed 21st October 2020  

All We Can is the operating name of the Methodist Relief and Development Fund, a charity registered in England and Wales, number 291691.

JOB DESCRIPTION

Position Title: Grants Manager

Location: The Trust’s office in West London, with the benefit of the Trust's flexible working policy

Grade: £57,382 (Grade E)

Contract terms: Permanent, 37.5 hours a week

About Us

The Sigrid Rausing Trust is a grant-making foundation based in London. Founded in 1995, its purpose is to promote the values and principles of human rights, equality and the rule of law, and to preserve nature from further degradation. In pursuit of these goals, the Trust supports advocacy, creativity, research and scholarship – and has given away approximately £357 million to organisations all over the world.

Its current annual budget is approximately £40 million and it makes around 300 grants each year. The Trust is led by an active and prominent Board of Trustees and currently employs 24 staff. More detail on the Trust’s work can be found on its website.

The new role of Grants Manager is part of the 8 person Operations team. We support the Trust’s core functions including finance, information technology, grants management, governance, compliance, facilities, health and safety, and human resources. The Grants Manager will have operational responsibility for the grants administration management systems and processes, including provision of high quality management information and impact reporting.

Your Key Responsibilities

Grants administration and management reporting

• Operational responsibility for ensuring the development and provision of high qualitygrants administration and reporting systems and related processes;
•  Work collaboratively with programmes colleagues, Directors and Trustees to identify effective monitoring and reporting systems;
•  Support and advise the Trust on impact assessment; and
• Act as the in-house lead on grant-making information management and provide advice and analysis of this data to the Trust

Compliance

• Responsibility for developing and implementing compliance policies and control
• systems for the grant-making activities of the Trust;
• Act as the lead in-house adviser on compliance with relevant statutory and regulatoryframeworks, in the  UK and internationally;
• Responsibility for developing compliance related policies and guidance, designing andproviding appropriate training and support to colleagues on the same; and
• Undertake other areas of compliance related research, policy development and training, as delegated by the Chief Operating Officer (e.g. GDPR, employment, etc).

About You

Knowledge, qualifications and experience

• Seven or more years of experience in grant making, particularly in grants administration management, including responsibility for management information systems and management reporting
•  Bachelor’s or master’s degree in a related field or equivalent professional experience
•  Knowledge of and familiarity with UK statutory and regulatory frameworks relevan to charitable trusts, with experience of international grant-making desirable
•  Understanding and experience of monitoring and impact reporting
•  Able to write well, excellent numeracy and computer literacy, including familiarity with information databases, Microsoft Office Word, Excel, Powerpoint, Outlook, Sharepoint (or similar intranet), and website content

Key Competences, Skills and Abilities

• Excellent research and data-analytic skills and outstanding communications skills
•  Excellent interpersonal skills and ability to work with people at all levels and from diverse backgrounds
•  Excellent attention to detail and commitment to high standards
• Strong planning and project management skills, including the ability to advocate for and lead on organisational change
•  Professional credibility and confidence to work as the in-house lead within own fields of knowledge, provide advice and guidance to colleagues at all levels
•  Additional language skills would be desirable

Personal qualities

•  Demonstrable interest in and commitment to human rights, and the vision, mission and values of the Sigrid Rausing Trust
• Commitment to respect and value equality, diversity and inclusion, and understanding of how this applies to your own area of work

Other requirements

The Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.

Application Process and Deadline

We ask you to submit CV and supporting letter by midnight on 21st October 2020. Please note that each of these should be no more than two pages in length. This length restriction is intended to limit the effort required of applicants, and enable a quicker first stage review on the part of the Trust.

First round interviews will take place from 4th November. Second round interviews will take place from the week commencing 9th November. 

We are looking for an Office Manager to be the key person of the organisation's central operations, providing an effective administrative support function at our offices. You will need to be proactive, systematic and solutions focused, have two years administrative experience, be literate, numerate and have good IT skills and the ability to provide a high quality,professional service to our clients and the beneficiaries we support. Excellent communication and negotiation skills, a willingness to explore new ideas and approaches, learn new skills and take on new challenges is essential. Experience of working in a growing charity or income-generating organisation in the sector, and direct exposure to and knowledge of the needs of the Latin American communities and the charity sector will be distinct advantages.

The post is part-time, 28 hours per week over four days. Flexible working arrangements may be available and you will occasionally be available on evenings or weekends.

How to apply

If you are interested in joining our team, please visit the Job vacancies section on our website and submit your completed application and monitoring forms by the 6th of October 2020.

Interviews will be held on Thursday 15th of October 2020

We may receive a large number of applications and unfortunately we may not be able to reply to everyone. If you do not hear from us five days after the deadline, please assume you have not been shortlisted. We wish you good luck.

We welcome applicants for all age groups, backgrounds and genders. We are a London Living Wage Employer.

The post holder will be responsible for the following:

Office & Facility Management

• Ensure the office space and facilities are organised and maintain office efficiency and productivity by planning and implementing office systems and layouts, allocating and managing office and storage space and procuring relevant equipment.
• Ensure that the meeting rooms are clean, tidy and maintained to a good standard and that booking systems are efficiently implemented.
• Ensure provision of an adequate supply of materials and supplies including equipment, stationery and sundries. Where suitable and cost-effective source ‘green’ suppliers and environmentally friendly products, promote recycling, sustainability and reduction of office waste.
• Organise and review office security and general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
• Ensure key office and facilities services are organised including cleaning, security, waste removal, light and heat, printing, furniture, postage and carriage services.
• Ensure that facilities meet all legal requirements and government regulations, environmental, health and security standards.
• Provide advice and support around continuity planning so that in the event of a fire or major failure the charity can continue to operate and recover quickly.
• Implement any internal office reorganisations whilst ensuring minimal disruption to staff.

Reception

• Manage all aspects of Reception, ensuring that we deliver high levels of customer service to staff, guests and other visitors, creating a warm and welcoming environment.
• Ensure that reception is adequately covered through staff and volunteers, and put in place a plan for lunch breaks, holidays and unexpected absence cover. Ensure that ad-hoc cover (e.g. volunteers) are adequately briefed and trained in Reception duties and priorities.
• Ensure that post and deliveries are appropriately managed and processed.

Information & Communication Technology

• Maintain a good working relationship with Glass Door’s ICT support contractors, ensuring that Glass Door’s ICT continues uninterrupted and following the disaster recovery plan in the event of any disruption.
• Working with the ICT support, ensure Glass Door’s ICT equipment is up to date and fit for purpose, and procuring new equipment as required. Arrange training and induction of staff/volunteers in policy and procedures for use of equipment.
• Manage information services and file archiving.

Office Building Management and Maintenance

• Plan, cost and oversee office maintenance, including repairs, redecoration, and PAT testing.
• Maintain a good working relationship with the Landlord, including ensuring up-to-date office licences are in place and that we are being regularly invoiced.
• Maintain a secure office environment, including adequate procedures and systems; briefing staff on their responsibilities to maintain a safe, secure working environment.
• Provide project management advice and support for any office move as required at the end of a lease term, working with others as required.

Health and Safety

• Responsible for Health and Safety for the office and wider working environment for all staff.
• Ensure compliance with all relevant legislation. Review, implement and manage the Health and Safety policy and Fire policy. Provide updates and advice to staff as necessary.
• Lead on all aspects of keeping staff working environments safe and risk assessed, including COVID-19 risk assessments.
• Ensure that DSE Risk Assessment for office-based staff and Risk Assessments for lone working staff are implemented effectively and deal with any issues accordingly.
• Recruit arrange training for and support fire marshals and first aiders (internal staff). Maintain the accident/incident book; report incidents within the required time frame; escalate issues accordingly.

People Management

• Support and line manage the office administrator and office volunteers.
• Conduct regular supervision meetings and performance appraisals.

Other

• Manage the office & facilities budget, ensuring that spend is closely monitored and accurately recorded, within budget, is cost-effective and provides good value for money.
• Attend and participate in SMT meetings, and other ad hoc meetings when necessary.
• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO.
• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.

This is an exciting opportunity to join an organisation focused on protecting the public through efficient regulation and a culture of continuous improvement. Working as part of the Fitness to Practise management team, you will lead on business improvement projects to enhance the efficiency and quality of our processes, procedures and decisions.

You will join us at an exciting time as we develop our work practice improvement programme, establish an agile change management model for the team, and cultivate a human centred approach to regulation, as we strive to fulfil our ambition to become a beacon of good practice.

Your role will be to:

• Lead improvement projects within the Fitness to Practice department, undertaking root cause analysis and impact analysis to deliver and embed sustained, evidence-based changes.
• Be proactive in identifying and making a case for appropriate improvements to meet challenges head on.
• Work collaboratively with other Operational Managers and colleagues across the organisation to deliver the department’s strategic objectives and priorities, actively engaging with others to develop and embed robust and effective change.
• Ensure the team have the skills and capabilities required to deliver high quality service outputs, fostering a learning and development culture.
• Utilise quality assurance strategies to identify, develop and share best practice, ensuring that recommendations and learning from audits, reviews and other feedback is taken forward and embedded in the department.
• Be a role model for the department’s commitment to embrace change and different ways of working.

You will have excellent communication skills, be Lean Six Sigma qualified and have experience of managing teams in delivering time and quality critical business processes. You will also have experience of working within healthcare, professional regulation or other regulatory environments.

The people we work with are central to helping us achieve effective and efficient regulation and in return we offer our employees generous benefits. As a member of the team you will have access to wide range of employee schemes and benefits including:  

• 30 days annual leave plus discretionary days at Christmas
• Interest free season ticket loan  
• Cycle to work scheme
• 7% employer contribution pension  
• Employee discounts on gym membership and a broad range of retail outlets
• Flexible working options
• Employee Assistance Programme (EAP)
• 24/7 Virtual GP

Alongside our excellent employee benefits, we are committed to your ongoing learning and development to build your skills, experience, and career. 

You can find out more about our benefits on our website

Closing Date: Monday 12 October (applications closed at 1pm)

Interview Date: w/c 26 October

Further information on this role is detailed in the job description and person specification.

Please note that due to the current situation with Covid-19 the post holder maybe required to work remotely at the beginning of their employment.

The HCPC welcomes applicants from all sections of the community and we promote equality of opportunity, diversity and inclusion.

The Public Interest Law Centre (PILC) uses the law to fight for the dispossessed and marginalised.  We fight to hold Government and public bodies to account, challenging unlawful and poor decision-making and abuse of power.  We use the law as an instrument of change.  We will not rest until we see a fairer and more equal society. 

PILC was initially set up in 2016 as a project of Lambeth Law Centre. Since then we have made great strides in becoming an independent organisation. We act as an agent of Camden Community Law Centre in relation to its Public Law and Claims Against Public Authorities contracts with the Legal Aid Agency. Over the next 12 months, our priorities lie in strengthening the organisation’s core functions to which this role is pivotal. 

We are looking for an experienced Operations Manager who will be able to support PILC in developing policies and procedures that ensure the highest standards of service as well as strengthen the organisation’s core. You will need to be confident, self-reliant and able to work autonomously as you will become a key person to the organisation's central operations, providing an effective administrative support function at our offices. Experience of working in a growing charity or income-generating organisation would be a distinct advantage. 

The post is part-time, 21 hours per week over three days with possibility of extension. 

Equality & Diversity

PILC is an equal opportunities employer, committed to increasing diversity in our organisation.  Applications from under-represented groups are particularly encouraged.

Role description:

We are looking for an enthusiastic and self-motivated Operations Manager who has attention to detail and great project management skills.  Managing and ensuring our IT, HR, Database functions run well and ensuring all aspects or reporting are readily available to staff and Trustees. The post holder would be expected to work from the office and during COVID from home as agreed. The role will also include the supervising of IT Administrator and relationship building and development with our church partners and key stakeholders.

Main role responsibilities

Office Management

• Ensuring the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff.
• Organising meetings and managing databases
• Booking transport and accommodation
• Organising charity events or conferences
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports (Annual Report, Board Reports, NOMR)
• Supervising and monitoring the work of administrative staff
• Managing office budgets
• liaising with staff, suppliers and clients
• Implementing and maintaining procedures/office administrative systems
• Delegating tasks to junior employees
• Organising induction programmes for new employees
• Ensuring that all policies are updated on our board circle
• Ensure the health and safety of Oxhill Hub.
• Using a range of software packages
• Attending meetings with senior management
• Assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on.
• Oxhill Hub Bookings (“meet & greet”).
• Designated Safeguarding Officer (Training to be provided).

Operations (with Support of IT Administrator)

• Maintaining all databases, files and ensuring all operations run smoothly.
• Ensure inter-department integration flows
• Monitor and manage the integrity of our IT (for example Microsoft Office, Office 365, Zoho Expenses, Donor Perfect) and also be our Data Controller (GDPR complaints/queries go to) - Sage Accounts will be monitored by the CEO)
• Ensuring Office 365 user security, permissions at top level are accurate to allow correct and appropriate visibility, as is necessary and in compliance with GDPR
• Manage IT contracts
• Investigating new IT initiatives that enhance the charities work and supporting all departments to utilize well
• Collation and production of all KPIs for the board, monthly reports from all departments and annual report
• Become proficient in Donor Perfect (DP) & Weblink forms layout management to ensure all relevant information is captured correctly that affects all departments hearing and assisting staff to achieve best utilization of DP
• Design and setup appropriate reporting as required by departments in Donor Perfect
• Ultimate responsibility for HR overall compliance and current legislation
• Maintain and Manage a robust “Help” arm for staff
• Regularly monitor and review the quality of our provision;
• Undertake administrative tasks, maintain effective recording systems and respond to queries;
• Act as an advocate for young people's interests;
• Train other Hub leaders and volunteers in churches, community groups and schools around best practice and our YLP Model.
• Other tasks as your line manager requests
• Grants & Partner bids applications submission & monitoring / coordination.

Initially, with the currently COVID19 restrictions, this role will be home-based. Nevertheless, applicants must live in travelling distance from our office in Oxhill.

In the light of our Christian ethos and purpose, we reserve the right to recruit Christians where there is a genuine occupational requirement (GOR) to do so.

This is new role arising as a consequence of a re-organisation designed to maximise the number of people who can be supported using the current resources and as such this role provides an exciting opportunity to be part of the expansion in the scope of services in line with the strategic objectives.

The two charities, TaxAid and Tax Help for Older People provide support to people with tax problems when they cannot get the help they need from HMRC and cannot afford professional services.  They help over 17000 people a year delivering advice on several helplines or by email and following up more complex cases by casework undertaken by both staff and volunteers.  Those helped are on low incomes or otherwise vulnerable and are often disadvantaged by literacy or numeracy issues, mental or physical health issues, or are experiencing a family crisis or homelessness.  Often they have tax debt as a consequence of not being engaged with HMRC for a number of years or older taxpayers may be experiencing a bereavement or change in circumstances.

This is a challenging opportunity for an experienced leader who has strong interpersonal skills and is able to support and motivate staff as well as develop relationships with external stakeholders as the charity expands it services and seeks to develop relationships with new corporate partners.

The ideal candidate will have call centre management experience as a key element of this role is to have management responsibility for the helplines operated at the charities.  In addition project management experience would be useful.

This is a joint role across two charities, with an office in both  London and Bridport, Dorset.  The role can be undertaken at either location or can be home based.

To apply please send your CV and a covering letter. 

Closing date: 11.30pm on 21st October 2020

We are looking to appoint a highly motivated individual to lead and develop this well-established and highly respected local charity situated in North Nottinghamshire. The ideal candidate will possess excellent communication skills, have a management background, be passionate, creative and committed to the work of the charity.  Recently the charity has completed a major build and refurbishment project at the Hospice. This now presents a unique and exciting opportunity for the successful candidate to work with the board to develop the role of the charity to meet the challenges ahead and support the provision of palliative care for the future.

Main purpose of the role:

• To lead the charity with innovation, motivation and inspiration

• To achieve the strategic objectives and business plan set by the board of trustees.

• Work closely with all stakeholders to develop and deliver excellence in all aspects of the work of the charity

• Promote and enhance the values and reputation of the charity within the community

• Ensure that the charity fulfils its legal, statutory and regulatory responsibility

Principal duties and responsibilities

• Work closely with the board of trustees to develop and deliver the operating strategy and business objectives in order to manage the charity effectively.

• Positively lead and manage fund raising and social media opportunities raising the profile of the charity within the community

• Lead, manage and develop the team of staff and volunteers.

• Prepare and deliver the financial and legal objectives of the charity

• Effectively liaise with stakeholders in all aspects of the work of the charity.

• Manage the estate of the charity, including the hospice building, shops and office

The role is about being a visible part of the day to day running of the charity, getting involved, supporting the staff and volunteers and making a difference. 

Bassetlaw Hospice is committed to promoting equality and diversity within the organisation.

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract with potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

We also have a vacancy for a:

Thinking Space Facilitator:  £60 - £65 per hour depending on experience

Start in September 2020 - Bi-weekly Sessions - 1 Year Contract

The Claudia Jones Organisation and the Tavistock & Portman NHS Foundation Trust is seeking a Facilitator for their therapeutic Thinking Space group for women of African and Caribbean heritage who have experienced trauma.

HOW TO APPLY

Please email a CV and cover letter with the Subject: Operations Manager. The cover letter should detail where you saw the role advertised, how you meet the person specification and why you are interested in the role in no more than 2 sides of A4.

If you wish to express an interest in the Facilitator’s Role, please send an email to address in this job advert  for job description and specification.

Please write the Name of the Post in the Subject Line of Your Email.

We will close the applications as soon as we have received sufficient applications.

An enhanced DBS disclosure is a requirement for all post and 2 references.

Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). All posts are subject to an enhanced vetting and barring check. No agencies please.

JOB DESCRIPTION

OPERATIONS MANAGER

Operations’ Manager: £34,00 – £35,000

Full time - 3 Months Contract – Potential for extension

This is a key role in the Senior Management Team responsible for the day-to-day operations of the Charity, Admin staff and Volunteers

OUR BACKGROUND Claudia Jones Organisation (CJO) is one of the few African Caribbean Women and Families organisations in London. Founded in 1982 at the request of Caribbean women, CJO delivers family centred services for women with children age 0-17, gender-based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families. CJO is committed to a culture of bold leadership, innovation in all aspects of our work, partnerships and most crucially, accountability to those we serve.

Our National Lottery Community Fund project builds on our earlier Hackney Women’s Haven partnership services that sought to foster women’s freedom from violence, discrimination, and exclusion, supporting women to stay safe and make positive changes to their lives. The focus of our work under this role will be to foster a therapeutic approach to providing a cohesive specialist support service for African Caribbean heritage women and families. This will include working within CJO’s Community-based Approach to Wellbeing through Specialist women and families service by us and for us.

PURPOSE This is a key role in the Senior Management Team, responsible for ensuring that the Central Services of the charity meets the strategic objectives and values of the Organisation.  This role deputises for the Executive Director.  In collaboration with the Director, the Operations Manager is responsible for overseeing an ambitious fundraising strategy, as well as managing the HR, payroll, and finance functions. You will ensure organisational effectiveness jointly with the Director by providing leadership for the organisation's operational planning, working closely with other Senior Managers, staff and volunteer team, contributing to the development and implementation of organisational strategies, policies and practices in accordance with CJO’s overall strategy. This position is key in supporting the Board of Trustees, clinical, administrative staff, volunteers and, centrally, in ensuring service users are welcomed and related to consistently in a warm and respectful manner.

Duties and responsibilities:

Operations:  Counselling/Therapeutic, Casework and Administrative Work:

• To ensure effective systems are in place to manage the processes of the referral, assessment, and on-going support for service users to ensure ongoing communication with and between referrers, service users, support staff and therapists.
• To ensure that the organisation is compliant with Data Protection Regulations, acting as the Data Protection Officer for CJO and supporting staff and volunteers in maintaining the security and confidentiality of service users, members, and volunteers.
• To support all staff and volunteers in carrying out the essential administrative tasks needed for the governance and smooth running of the CJO including supporting attendance for individual and group sessions, particularly bearing in mind that the majority of staff and volunteers are part-time, sessional or voluntary and have a variety of other commitments outside of CJO.
• To ensure that CJO staff and volunteers are informed of and put into practice the charity’s policies for the safeguarding of children and vulnerable adults, health and safety, risk management and equality and diversity.
• To co-ordinate the regular therapeutic group meetings for staff, volunteers and service users held regularly.
• To facilitate communications with service users, staff, trustees, and outside agencies in the network around existing and new partnerships including lawyers, clinical agencies, social services and education departments, community organisations, and funders.
• To liaise with staff and agencies with regards to specialist reports and letters for the different stages of support to ensure the timely submission of high-quality reports in line with deadlines provided by funders, lawyers, statutory agencies, and others.
• To manage the facilities of the organisation and its cleaning and hall/room hiring.

Financial Administration and Management:

• Working with the Finance Assistant and Management Accountant to ensure the timely delivery of regular, accurate financial reporting information and financial forecasts in the most effective form for the trustees, finance committee and staff.
• In conjunction with the Management Accountant and Consultant Fundraiser, to co-ordinate the annual budgeting, financial planning, and fundraising processes with the Director.
• To ensure the effective operation of the centre’s financial management and reporting systems, maintaining up-to-date and accurate financial administration records, including clear records of all cash expenditure.
• To oversee monthly and quarterly assessments and forecasts of the organisation’s financial performance against budget, financial and operational goals.
• To reconcile monthly financial activity, consistently monitoring organisational cashflow.
• To manage day-to-day processing of accounts receivable and payable, ensuring invoices for work carried out by staff are raised and purchase invoices are paid in a timely manner.
• To coordinate all withdrawals, deposits, and any communication with the bank, as required.
• To work with the Management Accountant in the preparation of information for the annual audit and its submission to Auditors.
• To fulfil all HMRC related requirements in conjunction with the Management Accountant.
• To keep records for the purpose of claiming Gift Aid.

Human Resources and Support:

• To work with the Director, staff, and volunteers to create an environment in which all service users, staff, volunteers, and visitors are appropriately welcomed and supported in a respectful, open, and warm manner.
• In consultation with the Director and Board of Trustees, to develop policies and procedures in volunteer and staff management, ensuring staff and volunteers are fully aware of and trained in these practices and in CJO’s organisational values.
• To manage and supervise the work of the Reception Admin Assistant, Finance Admin, Facilities worker, and admin volunteers.
• To manage the recruitment process for new staff and volunteers including assisting in the preparation of job descriptions, advertising roles, the organisation of and participation in interviews, follow up on references and carrying out DBS checks, organising contracts, assisting in the production of induction materials and ensuring that a proper induction takes place.
• To maintain personnel and employment records, as required by law.
• To co-ordinate training for staff and volunteers in consultation with the Director, other Managers, and staff/volunteer team.
• To develop and implement a mentoring scheme for CJO.
• To be attuned to the needs of the community, dropping into CJO, providing assistance and support as required or signposting to other members of staff, as necessary.
• To provide guidance to other staff in the short-term absence of other senior staff (sickness/annual leave/training).

Fundraising:

• To work with the Director and Consultant Fundraiser to ensure that the CJO has an ambitious and effective fundraising strategy, working to diversify the charity’s funding streams.
• To work in conjunction with the Consultant Fundraiser in the preparation of high-quality detailed bids for capital and revenue funds from relevant donors based on detailed information about.
• To schedule and coordinate the receipt of grant payments and to work with the team to prepare comprehensive grant reports to all trusts and foundations in line with the donors reporting requirements.

• To carry out administration required for receipt of all donations including standing orders and CAF cheques and overseeing the upkeep of the beneficiary, donor, and funder database in line with GDPR and Data Protection Procedures.
• To work with the Consultant Fundraiser, Admin finance in the development of a major individual donor programme.

• To communicate with relevant grant managers, keeping them up to date with organisational developments, events, and activities.
• To foster an open, involved, and authentic communication with donors, encouraging donors to visit CJO.

Organisational Effectiveness:

• To coordinate the annual monitoring and evaluation process in consultation with the Director and the external evaluation team.
• To work with the Director to ensure that CJO complies in all its roles and activities with all relevant legislation, including that applicable to Charities and Companies.  This task also encompasses taking the minutes of Trustees and Finance Committee Meetings, keeping company records up to date at both Companies House and the Charity Commission, ensuring all company records are clear and up-to-date to enable smooth filing of Annual Reports and Reviews each year.
• To liaise with the landlord and CJO’s Trustees in relation to premises management including renewing building usage and organising repairs, additional room hire, etc, as necessary.
• To increase the effectiveness and efficiency of CJO’s operations through reviewing and developing initiatives to improve each function - HR, IT, Finance, Fundraising, Administration, staff support as necessary

Risk Management:

• To work with the Director, Service Manager and Clinical Lead and Trustees in the development, implementation, review and maintenance of Baobab’s risk management matrix, particularly as it relates to risks for service users and young people of suicide, aggressive behaviour and deterioration in mental health.
• To ensure statutory compliance with Health and Safety and other relevant legislation, conducting risk assessments, monitoring performance, and reviewing procedures.
• To ensure the correct organisational insurance policies are in place.

Public Events:

• In consultation with the Director to plan, implement, monitor and evaluate a broad range of public events (such as regular ‘The AGM, Black History Quiz, International Women’s Day, CJO  Talks’ Seminar series) and training activities related to the needs of our service users.  
• Assist in preparation of materials for teaching and training sessions for professionals in the networks around our service provision.

Other duties

• To undertake other duties which may be regarded within the nature of the post, in discussion with the Director.
• To engage in regular managerial supervision with the Director.
• To participate in training and CPD

PERSON SPECIFICATION

Specification

Essential

Desirable

Qualifications,

Education & Training

Education to degree level or equivalent professional experience

Knowledge of a range of computer packages (e.g. Word, Excel, PowerPoint, Outlook, and accounting software).

Knowledge of data protection legislation.

Management accounting

Experience

At least 5 years office and/or operations management experience in a small organisation.

Experience of managing a team

Experience of financial administration such as petty cash handling, issuing, and paying invoices, book-keeping using accounting software, financial management information, Website

Experience of GBV services and women only services in the BAME voluntary sector.

Experience of setting up and maintaining office systems

Facilities management experience

Project management experience

Experience of setting and working to targets, budgets, and deadlines

Experience of developing funding bids

Experience of producing reports of organisational outcomes, outputs, and financial activity.

Experience of identifying opportunities, planning new activities, and managing change.

Experience of working in a BAME organisation/ service which promotes the rights of vulnerable women and families with multiple disadvantages.

Experience of asylum seeking or refugee issues

Experience of working within a women and families services children, adolescents, and young adults with mental health problems

Event management experience

Experience of editing documents and preparing publications

Skills, Attributes & Competencies

A very high level of self-management with ability to manage own workload, time and prioritise effectively with competing deadlines

Excellent organisational skills and the ability to multitask

Achievement orientation

Analytical thinking with the ability to examine what lies under the surface, anticipate what is needed together

High level of accuracy and attention to detail

High level of numeracy

Ability to multitask in the face of multiple demands

Ability to use initiative and be creative in the face of problems

Excellent interpersonal skills with adults, children, young people, staff, and visitors and a warm, interested and involved manner while maintaining professional boundaries

High levels of sensitivity, emotional intelligence, and resilience

Ability to work as a member of a team, seeking support from colleagues as appropriate

Commitment, Values & Motivation

To work in ways that promote a multicultural, multi faith environment with a genuine commitment to equal opportunities

To inform oneself about the external political environment towards African heritage communities and the different contexts that, young people, women girls, and families life situations which they find themselves in the UK.

To work in ways that promote human rights

To understand and work towards meeting the diverse needs of the African Heritage community who have experienced violence and who consequently function in unstable and chaotic ways.

To work in a therapeutic community

To want to make a difference in the lives of those who access our services.

​

The Trust is looking for an experienced, enthusiastic leader and Manager who is committed to the development of the Wiltshire & Swindon Biological Records Centre (WSBRC). The post holder will be someone who is able to use their ecological knowledge and their understanding of the major issues facing the natural environment to interpret and engage with key policies and strategies and work with diverse stakeholder groups to support nature’s recovery.

We are looking for a candidate who is organised and motivated, with an entrepreneurial outlook. They will be an excellent networker, able to build and maintain strong working relationships with key stakeholders.

The role will oversee all aspects of WSBRC’s work programme and budgets, setting the strategic direction and developing products and services. They will have line management responsibility for a team of staff and office volunteers. 

For the past 35 years the WSBRC has catalogued and stored biodiversity information.  The WSBRC promotes and supports biological recording and monitoring and is part of a national network of Local Environmental Records Centres.  It gathers, manages, interprets and disseminates a wide range of biological and geological information and produces Wiltshire’s State of the Environment Report. It also works with a range of partners to deliver recording, monitoring and citizen science projects within Wiltshire.

THE ROLE:
We are recruiting for an Operations Manager who will be responsible for overseeing all aspects of the charity's service delivery to clients, primarily carers of all ages but also people with care needs.

The post holder will work with service leads and coordinators to ensure services deliver quality and positive outcomes for service users and meet contract and funder requirements.

The successful applicant will identify and oversee the delivery of cross-organisational strategies, programmes and projects to improve service quality and/or efficiency. You will develop medium- and long-term plans as required to maintain and sustain services including through funding transitions and/or to address unmet need.

Areas of responsibility include:

- Staff and Resource Management
- Contract and Performance Management
- Relationship Management
- Service and Business Development
- Risk and Safeguarding
- Representing the Organisation

ABOUT YOU:
You'll be a confident and articulate communicator with strong interpersonal skills and the ability to deal sensitively and effectively, both verbally and in writing with a wide range of people.

Able to work effectively under pressure, prioritise workloads and activities and deal with conflicting demands and interests in an organised, methodical, supportive and empathetic manner.

If you want the opportunity to make your mark, then we are the non-profit organisation for you.

OUR WISH LIST:
Minimum 5 years direct experience of operational management/service delivery in a social care, health & wellbeing, family support, advice or related service providing organisation.

An understanding of and sensitivity to the needs and difficulties faced by all carers affected by a caring role.
Knowledge of safeguarding of children and vulnerable adults and the regulatory framework that supports this requirement.

Full understanding of budgets and financial monitoring, including ability to analyse and interpret financial data
Experience of managing, delivering against and reporting for statutory contracts or funding agreements of £100K+ per annum.

Demonstrable experience of developing and managing strategic relationships.

Comfortable working in a digital environment

A passion for making a difference

To download a full description follow the link or visit our website.