You could be the person we are looking for.  

This is a new and exciting opportunity for an experienced Office Manager or PA to join the team at our head office in Tunbridge Wells.  

It’s a busy office environment, with multiple spaces occupied by members of the Leadership Team, central services and project staff. You will support the organisation and running of the office, maintaining daily routines and facilitating ad hoc activities, as well as  purchasing office and other supplies. You will be required to support the wider central services team with tasks such as recruitment and facilities administration.

In this role, you will provide direct support to the Chief Executive, as well as providing cover for their PA during school holidays; arranging meetings, responding to emails, communicating with trustees and others, and monitoring and updating key organisational documents.

The post holder will manage and develop administrative and junior staff, providing comprehensive induction, supervision and appraisal, and mentoring.  

Applicants must have experience of office management or being a PA, as well as managing staff. You should be organised, adaptable and a proficient administrator who is ready to hit the ground running.

The role is based in Tunbridge Wells but will require some travel to other offices, so a car driver is essential.

Are you up for the challenge?

Within easy reach of Liverpool Street, Moorgate, Old Street and Shoreditch High Street Station. This is a great role for anyone looking to work in a really friendly team.

Responsible for the smooth running of our Head Office (at full capacity approximately 25 people), duties can entail anything from taking calls and sorting mail to liaising with contractors and suppliers and a lot more. Additionally, you will provide secretarial support to Trustee and team meetings, arrange travel and meetings, take a key role in health and safety compliance at Head Office and carry out office administration.

Ideally you have previous office management experience.

Good office and administration skills are essential as well as IT, numeracy and literacy skills.

You will be a strong communicator, both written and verbal, and understand the need for sensitivity and confidentiality.

You are organised and have the ability and flexibility to prioritise to meet changing organisational and operational needs.

Previous experience of project work is essential as the post holder must be able to plan and implement a range of projects from changes in office procedures to arranging team meetings and staff away days.

If you are interested please submit your CV with a covering letter stating how you meet the person specification for the role. 

We are reviewing applications as they are submitted and will contact all shortlisted candidates within a week of receipt of their CV.

We reserve the right to vary the closing date.

This is a key role in a small and ambitious think-tank which has established a significant track record and reputation for thought leadership on understanding attitudes, forging effective narratives and promoting constructive policy solutions on issues of immigration and integration, race and identity in Britain today.

Joining a small and dedicated team, you will be responsible for the effective management of the office which involves lead responsibility for office systems and procedures with responsibilities across finance, governance, HR, grants management and executive support to the Director.

You will manage the communication and information flow between the Director and stakeholders, responding directly to enquiries and managing the Director’s diary. You will need to minute meetings and organise events, training courses and travel arrangements.

With significant experience as an Office Manager or EA/PA at the senior level, you will be a confident and discreet professional with demonstrable experience in office management and senior administration and confidence in dealing with finances and budgets. You will have experience facilitating all aspects of Board level meetings, liaising with various internal and external contacts and stakeholders and prioritising busy workloads. With exceptional communication and interpersonal skills you will have strong IT proficiency and a commitment to social inclusion and fairness.

Are you passionate about equal opportunitiesfor all, staff wellbeing, learning and development and HR? Do you believe that every child and young person no matter what their background has the right for the best opportunities in life? Do you believe that sport has the power to create social change? Then this is the job and organisation for you.

You will provide HR advice and support, develop strong and trusted relationships withcolleagues and maintain your knowledge of HR best practice, Employment Law, Case Lawand, recommending changes to processes and policies.

You will become an integral part of the team, helping us maintain a healthy work cultureand environment so that we are best placed to deliver consistently high-qualityprogrammes to the most deprived children and young people in the country.

Above all we want you to live our values each and every day; fun, innovative, impactful andinclusive and embrace our ethos; The ‘Science of Fun’.

An Office Manager is required by Healthwatch Essex,an award-winning charity which aims to be ‘your voice improving health and care’.  We are a small and growing organisation, with powers and responsibilities set in law to help us achieve our role of changing health and social care for the better. We do this by making sure that the voice and lived experience of all people in Essex is taken account of by the people who commission and deliver local NHS and social care services.

Our work includes engaging the public in innovative and effective ways, such as films and panel debates, as well as carrying out high-quality social research. We also provide a telephone- and web-based information service to help the public access and understand health and social care services. Above all, we aim to influence the decisions made by local health and social care authorities. Our success depends on building constructive partnerships with the NHS, local authorities, and voluntary and community organisations.

We’re a small and ambitious team of professionals and trained volunteers, known as ‘Ambassadors’. We want to be an effective agent of local change, and to reflect the highest standards of national and international best practice.

You will be responsible for both the smooth running of the office and for supporting the work of the CEO and Senior Management Team (which includes the Engagement Manager, Research Manager, Communications Manager and the Information and Guidance Manager).

Your primary responsibilities will relate to the CEO but will also include supporting the Board as Company Secretary and your role will be vital in co-ordinating and contributing to the work of the Senior Management Team and the organisation.

As Office Manager you will have responsibility for the general office administration, and in addition have the opportunity to be involved in a variety of Healthwatch projects and activities, including our research programme and our outreach and engagement activities. As a key link between the Healthwatch Essex office, the public, our volunteers and extensive network of stakeholders, you will be vital to our ongoing credibility and success.

This role requires a highly motivated individual with a strong administrative background and a proven ability to manage a diverse workload. Polite and approachable, with excellent verbal and written communication skills, you will be confident in dealing with a wide range of individuals and be able to integrate into a small staff team and wide network of volunteers. You will have good judgement and an ability to think laterally, with an eye for both detail and the bigger picture. You will be a self-starter who is able to work independently, but also able to work well as part of a team. Ideally, you will have experience of working within the charity sector.

You will also welcome the opportunity of working within a small and ambitious team and be able to demonstrate a commitment to the values and principles of Healthwatch Essex, a willingness to work flexibly, and a desire to contribute to the achievement of the organisation’s strategic objectives.

We only accept applications on our Application Form which is accessible on our website or attached to this advert, please visit for the website for submission information. 

Glass Door Homeless Charity is London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn.

We are seeking an energetic, personable and insightful individual with experience of managing an office for a growing organisation, particularly in the charity sector.

You will be a confident and friendly self-starter, who takes initiative to get things done. 

Job Description

The post holder will be responsible for the following:

Office Management

• Ensure the office space and facilities are organised, and maintain office efficiency and productivity by planning and implementing office systems and layouts, allocating and managing office and storage space and procuring relevant equipment.

• Ensure that the meeting rooms are clean, tidy and maintained to a good standard and that booking systems are efficiently implemented.

• Ensure provision of an adequate supply of materials and supplies including equipment, stationery and sundries. Where suitable and cost-effective source ‘green’ suppliers and environmentally friendly products, promote recycling, sustainability and reduction of office waste.

• Organise and review office security and general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.

• Ensure key office and facilities services are organised including: cleaning, security, waste removal, light and heat, printing, furniture, postage and carriage services.

• Ensure that facilities meet all legal requirements and government regulations, environmental, health and security standards. 

• Provide advice and support around continuity planning so that in the event of a fire or major failure the charity can continue to operate and recover quickly.

• Implement any internal office reorganisations whilst ensuring minimal disruption to staff.

Reception

• Manage all aspects of Reception, ensuring that we deliver high levels of customer service to staff, guests and other visitors, creating a warm and welcoming environment.

• Ensure that reception is adequately covered through staff and volunteers, and put in place a plan for lunch breaks, holidays and unexpected absence cover. Ensure that ad-hoc cover (e.g. volunteers) are adequately briefed and trained in Reception duties and priorities.

• Ensure that post and deliveries are appropriately managed and processed.

Information & Communication Technology

• Maintain a good working relationship with Glass Door’s ICT support contractors, ensuring that Glass Door’s ICT continues uninterrupted and following the disaster recovery plan in the event of any disruption.

• Working with the ICT support, ensure Glass Door’s ICT equipment is up to date and fit for purpose, and procuring new equipment as required. Arrange training and induction of staff/volunteers in policy and procedures for use of equipment.

• Manage information services and file archiving.

Office Building Management and Maintenance

• Provide project management advice and support for any office move as required at the end of a lease term, working with others as required.

• Plan, cost and oversee office maintenance, including repairs, redecoration, and PAT testing.

• Maintain a good working relationship with the Landlord, including ensuring up-to-date office licences are in place and that we are being regularly invoiced.

• Maintain a secure office environment, including adequate procedures and systems; briefing staff on their responsibilities to maintain a safe, secure working environment.

Health and Safety

• Responsible for Health and Safety for the office and wider working environment for all staff.

• Ensure compliance with all relevant legislation. Review, implement and manage the Health and Safety policy and Fire policy. Provide updates and advice to staff as necessary.

• Lead on all aspects of keeping staff working environments safe and risk assessed, including COVID-19 risk assessments. 

• Ensure that DSE Risk Assessment for office-based staff and Risk Assessments for lone working staff are implemented effectively and deal with any issues accordingly.

• Recruit, arrange training for and support fire marshals and first aiders (internal staff). Maintain the accident/incident book; report incidents within the required time frame; escalate issues accordingly.

People Management 

• Support and line manage the receptionist and office volunteers. 

• Conduct regular supervision meetings and performance appraisals.

Other

• Manage the office & facilities budget, ensuring that spend is closely monitored and accurately recorded, within budget, is cost-effective and provides good value for money.

• Attend and participate in management meetings, and other ad hoc meetings when necessary.

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO.

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.

Person Specification

Essential Personal Qualities

• Empathetic attitude towards homeless and vulnerably-housed people.

• A confident self-starter who will hit the ground running.

• A team worker with an open, collaborative style and a practical, “can-do” approach.

• Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.

• Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.

• Ability to adhere to and promote Health & Safety, HR and operational policies.

Qualifications and Experience

• Proven organisational and administrative experience. 

• Experience of managing teams of people, ideally volunteers.

Knowledge, Skills, Abilities

• Inspired by the work of Glass Door and in agreement with its ethos.

• An understanding of GDPR and health and safety legislation.

• Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.

• Strong written English and numeracy skills.

• Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases).

• Good interpersonal and verbal communication skills, professional telephone manner.

• Ability to forward plan and schedule workflows.

• Able to relate to and work with people from a range of backgrounds.

• Excellent time management skills; able to work proactively unsupervised and use own initiative.

Desirable

• Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs. 

• Administration or other relevant qualification.

• Administrative experience in the not for profit sector.

• Experience using Xero accounting system. 

• Ability to speak other languages.

OVERVIEW:

The Intrapreneurs Club’s mission is to improve the diversity of people represented in tech. We partner with renowned tech companies and industry leaders to create and deliver accelerator programmes, which enhances the development of people who join our community. With funding from Chairman of Barclays Bank, alongside the former Chairman of the Financial Times, and partnerships with Spotify, Buzzfeed and American Express, we are set to transform diversity in tech. Alongside this, we provide recruitment services to help our clients access talented and diverse people, and help our community progress their careers in tech.

JOB PURPOSE:

This EA/Office Manager’s role has a dual focus; firstly, to support and coordinate the diary of the company’s CEO/Founder and secondly, to ensure The Intrapreneurs Club London workspace operates smoothly. The role is wide and combines administrative support and support to the CEO and the wider team.

You will be a great communicator, and will be responsible for keeping employee morale and satisfaction high. You will also monitor and amend internal processes to streamline and increase team productivity and customer satisfaction.

The role is full-time and office based, in the London Office (Shoreditch, St Pauls/Bank) with the option to work from home 2 days a week.

Key tasks & responsibilities:

• Manage the professional and personal scheduling for the CEO, including agendas, client management and other company logistics.

• Communicate with Board Members, schedule Board meetings and arrange meeting agendas.

• Coordinate and prepare Board Papers.

• Minute taking and monitor and actions that need to be followed up.

• Act as the main point of contact between internal and external stakeholders.

• Prepare and handle financial statements, reports, invoices, letters and other documentation.

• Manage expenses.

• Office filing and management.

• Uphold a strict level of confidentiality.

• Support internal communications.

• Act as an office manager by keeping up with office supply inventory.

• Office/space management – with responsibility for hospitality elements, health and safety and building management.

• Maintain the condition of the office and arrange for necessary repairs.

• Handle incoming/outgoing mail.

Key experience and skills:

• A strong desire to nurture, maintain and organise the team across all levels.

• Proficient in MS Office/Google Workspace.

• Proven experience as an Office Manager and within Operations or in an Executive Assistant Role.

• A compulsion to look after others and run an ultra-high spec workspace.

• Minimum of 3+ years of experience in an admin/executive support role or similar, plus a high degree of affinity for assisting time-pressed teams.

• Outstanding organisational, prioritisation, and time management skills.

• Ability to become familiar with firm-specific programs and software.

• Exceptional interpersonal skills and the ability to remain calm under pressure.

• Knowledge of organisational effectiveness and operations management.

• Excellent written and verbal communication skills.

• Experience of budgeting and forecasting would be a great advantage.

• Discretion and confidentiality.

Job Types: Full-time, Permanent

Salary: £20,000.00-£30,000.00 per year

Bristol Hub Office Manager

(Ref: SUS3204)

£24,938 per annum

37.5 hours per week

Base: Bristol

Initial home working will be expected due to office closures during current C19 restrictions

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together

About the role

We now have an excellent opportunity for you to join the movement and make a difference as our Bristol Office Manager.

Our office is currently closed due to Covid 19 restrictions but we have taken this as an opportunity to refurbish the building.

We also want to build on our flexible working credentials by moving towards a ‘blended’ approach to how and where people work.

Your role, initially, will play a key part in helping us to re-open the office and helping colleagues to return.

On a day to day basis, you will manage the smooth running of the Bristol head office hub, involving the efficient organisation of the office environment for colleagues, volunteers and external guests.

About You

We are looking for a proactive individual with excellent administrative skills.

You will have previous office management experience at a senior level and be comfortable working with budgets, office management systems and procedures.

So if this sounds like you, we want to hear from you! Apply today!

What can we offer?

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working

• Ability to buy an extra week of annual leave (pro-rata for part-time staff)

• Staff volunteer days

• 24/7 free, impartial and confidential support service

• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans

• Bike, computer and season ticket loans

• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Interviews

Closing date for the receipt of completed applications is 9am on Monday 7 June 2021.  Interviews will take place via MS Teams during the week commencing 21 June 2021.

Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We welcome applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Are you an exceptional Programme Manager?

Prospectus is delighted to be working with a leading charity for girls and young women in the UK.

The Transformation Portfolio Office Manager will play a key part in supporting the Head of Transformation in reporting to the senior management team and relevant committees.

Responsibilities will include but not be limited to:

• Establishing frameworks and ensuring key performance indicators for programmes and projects in relation to outcomes are monitored and reviewed regularly.
• Identifying cross-programme dependencies and ensure these are co-ordinated and managed.
• Preparing and presenting cost-benefit analyses to support business case development and the implementation of projects.
• To hold regular meetings with Leads and/or Senior Responsible Officers to monitor and review project delivery, and to provide challenge on overall project performance, agreeing any necessary remedial actions and next steps.

This role will be partially office-based, located in London Victoria. Please consider your commute and the time this will take before applying.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised.

This is an exciting time to join IARS and a great opportunity to make a lasting and tangible impact on the future success of the charity. We’re looking for a part-time Executive Assistant to join our team and lead at a time of organisational and strategic change.

You will be responsible for providing high quality support to the CEO, Board of Trustees and Senior Managers for our work with marginalised communities, helping us to grow our impact nationally and internationally. We are looking for a flexible and highly motivated person with exceptional administrative and problem-solving skills who relishes the opportunity to support our work and to work closely with the CEO, Board and Senior Managers.

You will also support the IARS team with office and finance administration and work closely with office team, especially the Finance Manager on finance administrator, as well as interns, volunteers and our pan-European project partners, in order to ensure that the Institute delivers its charitable objects, and continues to pursue its stated vision and mission.

Key task areas:

1. Executive Assistant to CEO and the Board

2. Office Management

3. Finance and resource management

We would like an experienced, professional, person to join our friendly, dynamic team and run Green Synergy’s office. You will be responsible for the charity’s day-to-day office, administration, and financial management and will play a pivotal role in supporting the efficient running of our growing organisation.

Green Synergy is a Lincoln-based charity, that uses community gardening, city farming and eco-therapies to help people socialise, learn and thrive. We run a 2.5-acre community garden at the back of Lincoln County Hospital. We use this to deliver a range of projects for adults, children, families and young people. Our work is particularly focused on helping people who are living in poverty and disadvantage. over 75% of our beneficiaries have mental issues. 

Specific Duties and Responsibilities:

Office Management and Administration

• Manage Green Synergy’s internal and external communication systems including the office phone, mobile phones, and email ensuring internal and external messages are dealt with in an appropriate and timely manner
• Manage our IT systems (Outlook, Office 365 and Sharepoint)
• Update and maintain our central filing systems and contacts database- for both our electronic and paper records ensuring these meet funder requirements
• Ensure that the charity is compliant with current GDPR legislation
• Support with the production and formatting of reports, leaflets, and newsletters
• Manage Green Synergy’s HR systems including keeping personnel records up to date and managing leave and absence records

• Work with the Board Secretary to keep trustee records up to date
• Ensure compliance with Companies House and Charity Commissioners’ requirements including timely submission of Annual Returns

• Work with the CEO and Board to ensure the charity’s policies and procedures are kept up to date and are appropriately filed
• Be responsible for maintaining office cleanliness, health and safety and fire safety standards, ensuring the office is compliant with all necessary health and safety, environmental health and fire safety regulations. 
• Manage supplier and service contracts, ensuring all office equipment is regularly serviced and appropriately maintained
• Be responsible for ordering office and stationary supplies
• Organise and take minutes for our team meetings
• Provide support for project administration and reporting including projects funded by the National Lottery Community Fund Reaching Communities Programme and The Building Better Opportunities Programme, funded by the National Lottery and European Social Fund

Financial Management

• Ensure that all financial records are kept accurately up to date
• Manage Green Synergy’s bookkeeping using our accounting software,  Quickbooks
• Work with the CEO to prepare quarterly management accounts for the Board of Trustees and other financial reports for funders as required
• .Work with the CEO and Treasurer to create annual budgets and cashflow forecasts
• Work with project leaders to manage project budgets and produce financial reports for funders
• Produce financial information and budgets for new project proposals and funding bids
• Run our payroll system

General Responsibilities

• Represent and be an ambassador for Green Synergy
• Work to support the mission, ethos, and values of our charity
• Be flexible and carry out other associated duties as may arise
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Continue education/ professional development in relation to your areas of responsibilites

Person Specification – Office and Finance Manager

E=Essential and D= Desirable

Knowledge and Experience

• Minimum of two years’ experience working as an office manager or similar (E)
• Minimum two years’ experience of bookkeeping and financial management including experience of working with computerised accounting software (Quickbooks or similar) (E)
• Performing a range of administrative tasks for a small, busy organisation (D)
• Dealing with the public and beneficiaries both through email and on the phone (D)
• Minuting meetings (D)
• Team-leadership (D)
• The charity world and charity accounting needs (D)
• Small office administration systems (D)

Skills and Abilities

• Good communication skills face to face and on the phone or email (E)
• Good with people and a team player (E)
• Meticulous and able to give attention to detail (E)
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently, and effectively (E)
• Proficient writing skills (E)
• Good computer literacy, able to maintain computer systems and trouble shoot IT issues (E)
• Project management and ability to complete tasks to set deadlines (E)
• Ability to contribute to the development of the organisation and think innovatively (E)
• Highly competent in Microsoft Office (Word, Excel, PowerPoint and Publisher) (E)
• Highly competent in using accounting software (E)
• Competent in social media (D)

Education/Training/Qualifications

• No specific education/training/qualifications are necessary but evidence of proficiency is required - this could include recent continued professional development in Administration/Finance/Bookkeeping (E)
• AAT qualifications (D)
• Professional business administration training and qualifications (D)

Personal Attributes and Other Requirements

• Interest in the areas of Green Synergy’s work (D)
• Undertake training as required (E)
• Commitment to the core values and ethos of Green Synergy values (E)
• Interested and motivated to further own skills and knowledge (E)

HR Officer / Office Manager

We are looking for our next HR Officer/Office Manager to join us to lead our recruitment, HR administration, health and safety and office facilities management. You will be the GO-TO person in each of these areas and our internal expert and champion.

Working closely with the Head of HR, this is a lynchpin role and you will be working with all aspects of the employee lifecycle and so will positively influence the organisation and its people and significantly contribute to making HHC a great place to work.

About the role:

This is a very varied role and no two days are the same. You will be working with and supporting our dedicated teams of passionate professionals who value the way in which we collaborate, support and recognise each other and are mandated and committed to get the job done.

HR Officer / Office Manager Requirements:

- You will have a positive, can-do approach and be able to manage a variable workload with competing priorities.
- You will strive to find timely solutions whilst being pragmatic and realistic. Well organised, with high quality administrative skills and strong attention for detail, you will understand the need to develop great relationships using your communication and interpersonal skills.
- You will be pro-active in your thinking and delivery and naturally identify ways to improve existing process.

Other information: This post requires the post holder to have the right to work in the UK. We actively encourage equality and diversity as we believe it brings us closer to our mission of eliminating orphanages. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment.

About Hope and Homes for Children:

Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them.

Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect.

Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.
To apply, please upload your CV and a short cover letter (maximum 1 page) to explain why you’d like to join us and what you can bring to this role.

The final date for applications is Monday 23rd August 2021. 1st stage interview will take place, via Microsoft Teams, on Thursday 26th or Friday 27th August 2021.

If you believe every child belongs in a family, join us as we consign orphanages to history.

Location: HHC’s main office, East Clyffe, near Salisbury, SP3 4LZ, with flexible and home working options

Salary: £28,000 to £31,000.

Hours: 37.5 hours per week.

Type: Full Time, Permanent

You may have experience of the following: HR Officer, HR Manager, HR Advisor, Human Resources Manager, Office Manager, Office Administration Manager, HR & Office Manager, HR & Admin Manager, etc.

Ref: 101 382

Office Co-ordinator

Hours

24 hours, over 4 days

Grade

Grade 1, point 1

£11,582.80 (already pro-rated to 24 hours)

Location

Cheadle - Therapy & Specialist Support

Reports to

Head of Therapy

Job purpose

The purpose of the Office Co-ordinator is to support the Therapy & Specialist Support (TSS) team to provide a high quality and efficient service to families, young people, professionals and colleagues working in a range of settings and services both within and external to the Trust.

You will join an established team of office-based co-ordinator colleagues as a key member of our TSS team - including Speech & Language Therapy, Occupational Therapy, Sleep Services, PBS and Psychology,providing support as required

You will represent the Together Trust, often being the first point of contact for families and professionals who seek support, information and advice.

About the role

We would like to welcome a new office coordinator to join Therapy & Specialist Support team at the Trust. Working alongside office-based coordinator colleagues, you will play a key role in supporting our team of professionals as well as making a difference to the many who contact us for support and advice.

The Office Co-ordinator works closely with the TSS Head of Therapy Services to establish integrated and effective communication between Therapy & Specialist Support and other departments within the Together Trust.

You will attend and participate in staff meetings, supervision, training and appraisals as agreed with the Head of Therapy.

You must be flexible in their approach and be able to work independently, and use their initiative to undertake tasks which may not be explicit within the job description.

About you

Qualifications

• Educated to minimum A Level and/or NVQ Level 3
• Very good literacy and numeracy skills

Experience & Knowledge

• Experience of working with SEN legislation
• Experience of liaising with families who require support for their children who have additional needs
• Knowledge and understanding of Autism Spectrum Conditions and the impact that ASC may have on young people and their family

Skills, abilities and aptitudes relevant to this post

• Excellent communication and interpersonal skills
• Excellent telephone manner, professional and courteous
• Proficiency in Microsoft Office and other IT systems including databases
• Ability to work independently demonstrating initiative and proactivity
• Ability to work in an organised and methodical manner
• Ability to develop and maintain efficient record keeping systems
• Ability to communicate with a wide range of audiences, including other employees within the Together Trust, parents, SENCOs and other professionals
• Ability to identify work priorities and manage own workload to meet deadlines whilst ensuing that lower priority work is kept up to date
• Ability to show sensitivity and objectivity in dealing with confidential issues
  • Receptive to new ideas, approaches and challenges

Personal Qualities

• Committed to high standards of customer service
• Committed to equality and diversity
• Committed to own continuing professional development
• Appreciates the significance of safeguarding and shows a personal commitment to safeguarding
• An conscientious, reliable person who is punctual and flexible

Enable Leisure and Culture is looking for two individuals to join teams in two of our busy departments. These roles are wide ranging and will support the departments to deliver excellent community projects and services. Based at our offices in Battersea Park you will support the day to day management of offices in either Leisure and Parks teams, and act as first point of contact for enquiries.

We are looking for highly organised, enthusiastic individuals who can manage a range of differing tasks simultaneously.  The ideal candidates with have exemplary customer services skills with a good attention to detail. No two days will be the same and your positive approach and willingness to help will ensure the smooth running of these two busy departments. You must work well as part of a team, and be able to work under your own initiative.  You will be responsible for the administration for the service including; financial reconciliation, purchasing, updating the website, dealing with bookings and responding to complaints.  For the right candidates there is opportunity to develop and grow this role.

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. Applications will close one minute before midnight on 17 August 2021. Interviews are planned for w/c 23rd of August 2021.Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit.