Online community manager jobs

You don’t need to tick every box; if you care about making a difference, we want to hear from you.

We’re looking for two Place Leads to help drive our work in Stoke-on-Trent and East Staffordshire. Each role will be rooted in its local area, but both will work across the whole county, helping us build more connected, inclusive systems that support people to be active in ways that matter to them.

This work is part of a wider investment from Sport England, focused on changing how systems support people to be active. That means shaping how physical activity is understood, prioritised, and embedded, not just in programmes, but in policies, partnerships, and everyday decisions. That includes health, local government, community development, and beyond.

You’ll work with partners, communities, and decision-makers to make sense of what’s already happening, spot where things are stuck, and help shift both the culture and the practice. The work will be messy, layered, and relational. Some days will be about strategy. Others will be about trust.

You’ll be part of a small, committed team working across policy, systems, community insight and practice. And you’ll be trusted to bring your own judgement, experience, and clarity to the role.

If you’re someone who can see the potential in people and systems, even when they’re tired or fragmented, we’d love to hear from you.

Role Outcomes:

• Improve wellbeing outcomes for families as part of place expansion work
• Connected, vibrant, proactive system of partners working in core priority places
• Grassroots, community organisations in our priority places are part of decision making
• Robust learning and evaluation framework in place the can effectively demonstrate the our impact across systems and directly for people living in place
• The people who need to understand and demonstrate system leadership do
• Coordinated, coherent approach has been developed to place based working in areas of focus.

What does this mean day to day?

• You’ll spend time listening to what’s emerging in communities, building trust with partners, and making sense of how insight, decisions, and action travel across the system.
• You’ll support our governance groups, coordinating agendas, shaping recommendations, and helping hold people gently but clearly to account for the things they’ve committed to.
• You’ll track where energy is building, where its leaking, and where attention needs to shift. That means spotting patterns, asking difficult questions, and making sure conversations lead to decisions, and decisions lead to change.
• You’ll need to hold contradictions without forcing resolution: where different truths exist at once, where progress creates new tensions, and where outcomes are unclear. Critical thinking is key; this role is as much about reflection and challenge as it is about delivery.
• Some days you’ll be co-designing a development session. Other days, you’ll be reflecting on what’s working, what’s drifting, and how we bring things back into focus. You’ll be supported by a small team who care about doing this work well, with clarity, kindness, and a shared sense of purpose.

How do we value you?

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Health & Wellbeing Cashplan – including access to a virtual GP any day anytime, Discounts to gym memberships, Retail discounts such as cinema tickets and your weekly shop.
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform – for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.

To apply, please visit our website, read our recruitment pack, and send us your CV along with a cover letter answering the three questions below.

We’re recruiting on a rolling basis. If your application feels like a good fit, we’ll be in touch within a week to arrange an interview.

Questions to answer:

• What draws you to place-based systems work, and what helps you stay with it when it gets messy or slow?
  We’re interested in your motivation, but also in your mindset; how you approach complexity, pace, and change that doesn’t always follow a plan.

• Tell us about a time you helped hold people or partners to account in a way that built trust rather than eroded it.
  This could be from work, volunteering, or anywhere you’ve had to navigate power, tension, or different agendas with care.

• How do you recognise when systems change is happening, and when it isn’t?
  We don’t need a textbook answer. We want to hear how you spot movement (or drift), and what you pay attention to when trying to shift something deeper than outputs.

Looking for a role where your planning and co-ordination skills help support learning and development?

We have an exciting opportunity for an Education Co-ordinator to join our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in delivering high quality, inclusive education activities. Working closely with the Education Lead to co-ordinate a varied programme of online and in-person events, ensuring they are delivered successfully.

This is a great opportunity for someone with strong communication and organisational skills, who is confident working independently, and comfortable with occasional travel and flexible hours.

You will be based from our office in Northampton with the requirement to travel regionally for face-to-face events. We currently host approximately 15 in-person events annually.

Key Responsibilities

• Support the planning and delivery of online, regional, and national education events
• Use event platforms to create, promote, and co-ordinate education sessions
• Manage the education digital survey account (SmartSurvey) to collect feedback and support ongoing improvement
• Identify and negotiate with accessible venues, including carrying out DEI audits
• Maintain accreditation standards with professional bodies such as the Royal College of Physicians
• Attend events and manage pre- and post-event tasks such as communications, attendance, and certificates
• Oversee the Education and Community of Practice inboxes, responding or escalating as needed
• Maintain accurate records in the CRM system to support event co-ordination
• Process the Continued Professional Development fund grant requests and keep related records up to date
• Work collaboratively with internal colleagues to meet project aims

About You:

• Excellent organisational and, both verbal and written, communication skills
• Strong interpersonal skills and the ability to build positive relationships
• Confident using platforms such as Zoom and EventsAir
• Planning and co-ordination skills
• Proactive and able to solve problems on the spot during live events
• Able to use a range of digital tools and adapt to new systems
• Customer-focused and committed to delivering a high standard of service
• Flexible approach, including willingness to travel and work occasional unsocial hours

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per month with flexibility to attend more in line with business requirements. This role also requires travel to in person events nationally and regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong organisational, interpersonal, and communication skills, with the ability to build positive working relationships and communicate effectively in writing and in person
• Confident using digital tools and platforms, such as event software (e.g. EventsAir), Zoom, and other collaboration applications, with a willingness to learn new systems
• A professional and reliable approach, with a focus on delivering high quality service and supporting others effectively

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?

User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.

80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.

This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.

We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.

Hours: 35 hour per week (with occasional weekend or evenings)

Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.

As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)

Purpose:

We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.

Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.

You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.

This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.

Your role

You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.

Your focus will be on:

• Growing income from in-memory giving through proactive supporter engagement and lead conversion.
•  Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.

Responsibilities

In Memory Fundraising

· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.

· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.

· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.

· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.

· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.

· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.

Legacy Marketing & Pledger Stewardship

· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.

· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected

· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.

· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.

• Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.

Other Duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.

· Keep up-to-date with sector trends and developments in legacy and in memory giving

· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements

· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

Performance Measures

Monitoring & Insight

· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.

· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.

· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.

Organisational Skills & Values

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel to other JGDR Centres and partner organisations where needed.

· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.

Relationships

In Memory supporters

Legacy Pledgers

Funeral Directors

Pet Crematoriums

Centre staff

Retail staff

Fundraising & Marketing Team

Role-specific knowledge & skills

You are:

· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.

· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.

· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.

· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.

· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.

· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.

· Experienced in using CRM databases to input, monitor, and

· report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

Clinical Psychologist/Counselling Psychologist/CBT Therapists x 3

Status: Permanent / Fixed Term Contracts available

Salary: Band 7 - Band 8a dependent on experience, plus 5% Fringe Allowance

Hours: Full Time, 37.5 hours per week, Monday - Friday, 09.00 - 16.30

We have 2 permanent full time posts and one fixed term contract post available, however we can support a flexible approach to working hours to accommodate the right candidate.

Based at our England South Hub (in Leatherhead, Surrey) / hybrid working model

About us:

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person and online.

About the role:

We have several exciting opportunities for Band 7 or Band 8a Clinical or Counselling Psychologist or BABCP Accredited CBT Therapists to join our team. We require highly skilled and motivated practitioners to work as part of a dynamic multi-disciplinary team providing high quality, specialist evidence-based treatment to Veterans. The post holders will be innovative, enthusiastic and flexible and able to work both autonomously and as part of the team.

Key elements of the roles will include;

• delivering CBT on a one to one and group basis including intensive trauma focused CBT
• contributing psychological expertise as part of a multi-disciplinary team
• contributing to service evaluation, audit and research
• contributing to policy and service development

We are particularly interested in receiving applications from those with experience in the specialist field of trauma

All psychological therapists at Combat Stress are professionally managed with appropriate levels of supervision, peer support and specialist training.

This role will be subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

In addition, we offer the following benefits:

Band 7 - 27 days annual leave plus bank holidays, with an additional increase to 30 days annual leave upon 5 years continuous service, increasing to 33 days upon 10 years

• Band 8a - 30 days annual leave plus bank holidays, increasing to 33 days upon 10 years
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card Scheme
• Death in Service scheme

Plus, many more

Job description

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team. 

Key Responsibilities

The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

·  Undertaqking key working activities including: referrals, risk assessments, support
planning

· Support beneficiaries communicating with them about their day or any difficulties that arise for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

·  Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level

·   Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution

·   Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them

·  Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses

Reporting and Compliance

· Verbal and written handover to other staff

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

You don’t need to tick every box; if you care about making a difference, we want to hear from you.

We’re looking for two Place Leads to help drive our work in Stoke-on-Trent and East Staffordshire. Each role will be rooted in its local area, but both will work across the whole county, helping us build more connected, inclusive systems that support people to be active in ways that matter to them.

This work is part of a wider investment from Sport England, focused on changing how systems support people to be active. That means shaping how physical activity is understood, prioritised, and embedded, not just in programmes, but in policies, partnerships, and everyday decisions. That includes health, local government, community development, and beyond.

You’ll work with partners, communities, and decision-makers to make sense of what’s already happening, spot where things are stuck, and help shift both the culture and the practice. The work will be messy, layered, and relational. Some days will be about strategy. Others will be about trust.

You’ll be part of a small, committed team working across policy, systems, community insight and practice. And you’ll be trusted to bring your own judgement, experience, and clarity to the role.

If you’re someone who can see the potential in people and systems, even when they’re tired or fragmented, we’d love to hear from you.

Role Outcomes:

• Improve wellbeing outcomes for families as part of place expansion work
• Connected, vibrant, proactive system of partners working in core priority places
• Grassroots, community organisations in our priority places are part of decision making
• Robust learning and evaluation framework in place the can effectively demonstrate the our impact across systems and directly for people living in place
• The people who need to understand and demonstrate system leadership do
• Coordinated, coherent approach has been developed to place based working in areas of focus.

What does this mean day to day?

• You’ll spend time listening to what’s emerging in communities, building trust with partners, and making sense of how insight, decisions, and action travel across the system.
• You’ll support our governance groups, coordinating agendas, shaping recommendations, and helping hold people gently but clearly to account for the things they’ve committed to.
• You’ll track where energy is building, where its leaking, and where attention needs to shift. That means spotting patterns, asking difficult questions, and making sure conversations lead to decisions, and decisions lead to change.
• You’ll need to hold contradictions without forcing resolution: where different truths exist at once, where progress creates new tensions, and where outcomes are unclear. Critical thinking is key; this role is as much about reflection and challenge as it is about delivery.
• Some days you’ll be co-designing a development session. Other days, you’ll be reflecting on what’s working, what’s drifting, and how we bring things back into focus. You’ll be supported by a small team who care about doing this work well, with clarity, kindness, and a shared sense of purpose.

How do we value you?

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Health & Wellbeing Cashplan – including access to a virtual GP any day anytime, Discounts to gym memberships, Retail discounts such as cinema tickets and your weekly shop.
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform – for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.

To apply, please visit our website, read our recruitment pack, and send us your CV along with a cover letter answering the three questions below.

We’re recruiting on a rolling basis. If your application feels like a good fit, we’ll be in touch within a week to arrange an interview.

Questions to answer:

• What draws you to place-based systems work, and what helps you stay with it when it gets messy or slow?
  We’re interested in your motivation, but also in your mindset; how you approach complexity, pace, and change that doesn’t always follow a plan.

• Tell us about a time you helped hold people or partners to account in a way that built trust rather than eroded it.
  This could be from work, volunteering, or anywhere you’ve had to navigate power, tension, or different agendas with care.

• How do you recognise when systems change is happening, and when it isn’t?
  We don’t need a textbook answer. We want to hear how you spot movement (or drift), and what you pay attention to when trying to shift something deeper than outputs.

Community Energy Adviser – East Anglia

Job reference: REQ004400

Fixed term until March 2026.

£27,853 per year

Field based in East Anglia with working from home.

(The role will require travelling in the Midlands but will work from home most of the time around meetings and workshops.)

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.

Full time- 35 hours a week

The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.

The role

In this role you will be:

· Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.

· Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.

· Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.

· Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.

· Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.

About you

· You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.

· You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.

· You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.

· It is essential that you have a good working knowledge of IT including Microsoft Office Products

· You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 12th August 2025.

Ready to use your technical skills to help drive meaningful change?

We're looking for a skilled and motivated Senior Data Officer to support the delivery of high-quality data operations at the Motor Neurone Disease (MND) Association. You'll play a vital role in managing and enhancing our CRM systems, ensuring data integrity, streamlining processes, and enabling colleagues across the organisation to work more effectively. This is an exciting time to join, as we prepare to implement a new CRM system that will transform the way we work.

As a Senior Data Officer, you will be part of our Data & Insight team within the Finance. Working closely with colleagues in Digital, ICT and Fundraising, providing technical expertise while developing and improving data flows and reporting processes. This is a hands-on role for someone who enjoys working with data tools, scripting, and automation, and who can collaborate well across teams.

Key Responsibilities:

• Support the Data Operations & Standards Manager in maintaining data quality and system integrity across our databases.
• Deliver training and day-to-day support to users of our CRM systems, including making agreed system adjustments.
• Manage CRM user access, data cleansing, reporting and administration.
• Lead on technical development projects to improve automation and streamline processes using tools such as SQL, Power Automate or Python.
• Help design and maintain system integrations using APIs or middleware platforms.
• Reduce manual processes by developing efficient data flows across systems.
• Oversee imports and ensure accurate processing of new and updated data, including from external data agencies.
• Analyse and interpret data sets to support performance monitoring.
• Work with the Insight & Analytics Manager to support reporting processes and develop insights.

About You:

• Proven experience managing and improving database systems and processes.
• Strong SQL skills are essential.
• Confidence using automation tools like Power Query, Power Automate or similar.
• Familiarity with APIs or system integrations, and knowledge of ETL processes.
• Experience handling bulk data imports and reconciliation.
• A good understanding of GDPR and data management best practice.
• Excellent communication and interpersonal skills.
• The ability to manage competing priorities in a fast-moving environment.
• A strong analytical mindset with an eye for detail.

Experience with Dynamics 365, LogicApps, the Microsoft Power Platform or KingswaySoft would be an advantage - but training can be provided.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

Our Technology Teams:

We are ambitious and eager to drive delivery of our new strategy. We are transforming and redesigning our Digital, Data and IT services so that we are set up to work in close partnership with all our user communities to harness technology that drives our mission forward.

We are developing the skills and ways of working for our current teams and expanding the teams with new roles across all our services. We are looking for people who want to come together and use their skills to make a difference for people living with and affected by MND. We are embedding new product led ways of working and want to bring in more technical knowledge that will help us make the most of new CRM and Service tools.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per week, with occasional travel to our London office.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Management and enhancement of database systems and processes along with analysis, problem-solving and decision-making skills
• Strong ability to automate data processes using SQL, Power Query, Power Automate, or other tools and experience of working with APIs or system integrations.
• Knowledge of ETL processes and data flows with an appreciation for best practice.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a brilliant opportunity if you are looking to take the next step, grow technical capabilities, and play a part in shaping how data and technology drive progress at the MND Association.

About the role

Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.

This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan that promotes the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, while also increasing online and social media presence.

Ideally, we would like the successful applicant to be able to come to the office in Essex at least once a week.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should possess a strong understanding of marketing and communication principles and practices, as well as digital marketing and social media. You should also be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award-winning national charity that helps people living with dementia and their carers enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.

ABOUT THE ROLE
 
Reports to: Credit Control & Contracts Manager
Hours of work: 37.5 hours per week
Salary: £33,642 per annum (including London Weighting)
Place of work: Hybrid with 3 days in our London (Waterloo) office
Contract Type: Permanent, full time
Closing date: Sunday 17 August 2025, 23:59
 
This position does not offer sponsorship and is best suited for candidates already located in the London area.
 
Are you a highly experienced Bookkeeper and Credit Controller looking for a new challenge within a welcoming and supportive national Charity? 
 
Main purpose of the role:
 
After a period of financial transformation, we are now looking for a highly experienced Bookkeeper / Credit Controller. The successful candidate is responsible to provide accurate and timely financial information to both the Community and the National Team. This includes:

• Maintaining accurate records of income and expenditure using Microsoft Business Central (MS Dynamics 365 accounting software);
• Liaising closely with the wider team across L’Arche;
• Working across various sales ledgers throughout the Charity ensuring all monies owed are paid within the agreed payment terms;
• Providing support to the finance team in completion of daily and monthly finance-related tasks;

 
Key essential criteria:

• A minimum of 3 years' experience in credit control and bookkeeping;
• Excellent negotiation skills, with strong spoken and written communication skills and a proactive can-do attitude;
• Advance knowledge of Excel and high level of competence in MS Office;
• Persistence and resilience in dealing with complicated ledgers and cash allocations; 
• Strong numerical analytical, and problem-solving skills;

 
ABOUT L'ARCHE 
We are people with and without learning disability, on a mission to build a world where everyone belongs. You can find out more about our vision on our website.
 
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, there are many other benefits you get by working for us. You can find full details of our employee benefits on our website.
 
A full job description and person specification can be found in the recruitment pack.
 
The closing date for applications is: Sunday 17 August, at 23:59
Interviews will take place the week commencing 18 August. 
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
REF-223 057

Head of New Developments  

£56,254 per annum, with a London Weighting Allowance of £4,530 for those living within a London Borough (32 local authority districts plus the City of London) 

Ref: 09REC 

Full Time 37.5 hours per week – happy to talk flexible working 

The role 

Sustrans is the UK’s leading active travel organisation, working to make it possible for people across society to walk, wheel and cycle.  We have a new strategy for the next five years, a key strand of which is to unlock active travel in new housing developments, and we are recruiting a Head of New Developments to lead this work.

This is a new position in which you will draw on your experience in the housing delivery sector to grow Sustrans’ contribution to the creation of new communities that have active mobility at their heart.  As well as leading our influencing work aimed at organisations in housing delivery, you will develop and promote an offer to partners, drawing on Sustrans’ existing infrastructure, behaviour change and advisory services.  You will connect with, inform and inspire professionals and decision makers involved in delivering new homes to adopt the actions required to increase active travel in their developments.  Through collaboration with our Commercial team and subject experts across Sustrans, you will develop a pipeline of funded work from public, private and third sector organisations, ultimately enabling more households to walk, wheel or cycle for their day-to-day journeys.

The role can be based in any Sustrans office and will involve frequent in-person meetings and site visits, particularly (but not exclusively) in the Midlands and South of England. 

About you 

You’ll have significant experience contributing to the delivery of new developments through work for or with organisations such as developers, housing providers, consultancies, local authorities or government.  We’re looking for applicants with a professional network in housing delivery, and significant experience securing new commissions from and/or influencing organisations involved in delivering new developments.  You’ll have a strong understanding of the development process, including the spatial planning system, and of the roles of the parties involved in delivering new developments, the power dynamics between them, and the opportunities and appetite each has for taking action to increase active travel.  Naturally, you’ll have deep knowledge of the challenges, opportunities and hot topics in housing delivery – for new towns, urban extensions and urban intensification schemes.

You’ll have exceptional external-facing leadership skills, and be a strategic, creative thinker, able to solve problems and convert new ideas into practical actions.  Your outstanding communication skills will enable you to engage with stakeholders at a senior level, including on contentious subjects and on high-profile projects.  You’ll have strong business acumen to secure new commissions and deliver effectively for clients, and the skills to influence decision-makers.

You’ll have experience of engaging meaningfully with communities to ensure that new developments respond to the challenges and aspirations of local residents and stakeholders.  And you’ll have good knowledge of how active travel can be embedded into new developments to maximise the number of routine journeys that are walked, wheeled or cycled.

We’re looking for exceptional collaboration and people management skills and a commitment to fostering an inclusive and high-performing organisational culture. We welcome Chartered membership of a relevant professional body. 

About Sustrans 

We work in urban and rural areas, making it possible, safe and appealing for people to people to walk, wheel and cycle.  We address the barriers that prevent people from travelling actively – barriers that disproportionately affect people who live in deprived areas, those who are disabled, people who are older or younger, and women and girls.

We’re a practical, can-do charity, designing award-winning infrastructure solutions in streets and across neighbourhoods, and working with communities to give people the skills, confidence, motivation and equipment to travel actively.  We’re experts in community and stakeholder engagement, carefully navigating the sometimes heated territory of our work to tackle traffic dominance and car dependency.  And we provide data, insight and advice to decision-makers, helping them invest effectively in transport, place-shaping and their communities.  We work with government, to support wider work to improve mobility, and to advocate for changes to policy and funding.  And over the last 30 years, Sustrans has developed the National Cycle Network from scratch, working with supporters, volunteers, governments and stakeholders to create 16,500 miles of traffic-free and low-traffic routes, loved and enjoyed by communities across the UK. 

We are now embarking on a new chapter for our charity, with a refreshed strategy.  The Head of New Developments will play a key role in growing our impact in this new chapter. 

What we offer 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in service benefit – 3 x annual salary 

Family Friendly 

• Enhanced maternity and paternity pay
• Flexible working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

• Closing date for the receipt of completed applications is 23:59, 10th August 2025.
• Interviews are expected to take place in person in London week commencing 18th August 2025.
• Applications are invited in the form of a CV and covering letter. 

Job Title:               Digital Marketing Executive
Location:            Hybrid Home/London Office                          
Hours of work       14 
Salary                   £13,187 per annum (£32,968 full-time equivalent) Reporting to Digital Marketing Manager

Are you passionate about leveraging digital platforms to inspire and engage audiences in their faith? Join Premier as a Digital Marketing Executive.
Premier, Europe’s leading Christian media organisation, is at an exciting stage of growth. In this pivotal part-time role, you’ll be responsible for driving our online engagement and digital campaigns across all our brands. Your creativity and expertise will play a vital role in expanding our reach, strengthening our community, and advancing Premier’s mission to help people encounter God through media.

Role Overview
In this role you will: 
• Manage and update website content via CMS (WordPress) for seamless user experiences. 
• Plan, execute, and optimise paid advertising across Google Ads and social media (Facebook, Instagram, LinkedIn, X). 
• Harness AI-driven tools (like ChatGPT & automation platforms) for smarter campaigns and personalised engagement. 
• Run daily testing and conversion rate optimisation (OptinMonster, Zoho), including A/B testing and lead capture strategies. 
• Analyse campaign data using Google Analytics and generate actionable insights for continuous improvement.

Why Join Premier?
• We offer competitive salary
• Hybrid work
• Additional leave on your birthday
• Extra annual leave in addition to statutory
• Competitive sickness absence pay scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme 
• Working from home equipment allowance
• Eye care scheme 
• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:
• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.
• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.

Ready to make a lasting Impact? Apply now!

Westminster

We are looking for a for a Volunteer Development Officer to be involved in supporting on and developing the volunteer peer champions for our gang prevention work as well as supporting aspects of the Befriending service to ensure that the organisation reaches and supports as many families as possible. You will provide and support the Team Leader on the coordination, training, recruitment and management of volunteers.as ensuring there is a continual bank of active volunteers,

You will also be responsible for supporting the delivery of volunteer training and providing one-to-one support and group supervision as appropriate. In addition, the role will include matching volunteers to families, keeping accurate records and completing reports

You will need to have experience of volunteer recruitment and training as well as experience of managing volunteers and have knowledge of the role of volunteers in community projects. You will also have the ability to use your own initiative and have excellent communication skills, both written and oral.

Level 3 qualification in health and social care, children and young people's workforce or other equivalent qualification is essential. Comprehensive knowledge of local agencies, networks and partnerships within the area and commitment to ensuring equal opportunities and diversity and the values, aims and objectives of Family Lives are also essential.

About Us

Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Family Lives offers good flexible working opportunities including flexibility regarding days/hours worked for part time staff and an option to work from home when not working in the community. In addition, all staff start with 27 days annual leave, pro-rata, plus bank holidays. This increases with length of service.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Sunday 24th August 2025. Interview date: w/c 1st September 2025.