Victim Support is looking for a Senior Operations Manager based in London, to manage the delivery of a number of local Violence Against Women and Girls (VAWG) projects in London. The role, known internally as a Senior VAWG Operations Manager will also manage a national project supporting disabled victims of domestic abuse. This role is fixed term until 31/03/2023.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

This is an exciting opportunity to build on the delivery and capacity of Victim Support to provide inclusive, support services to victims of domestic abuse across a number of London boroughs and to lead the day to day operations of Victim Support's Violence Against Women and Girls projects across London.

The VAWG Operations Manager has responsibility for leading, managing, developing, monitoring and reviewing the operational running of high-quality frontline services to victims of domestic abuse; ensuring that all contractual targets are achieved; initiating, developing and maintaining effective relationships and formal partnerships with organisations within the VAWG sector; overseeing IDVA representation at Multi Agency Risk Assessment Conferences (MARAC); and implementing and supporting the development of the strategic direction of VAWG services.

To be successful in this role, you will have extensive experience of providing Domestic Violence and Abuse services and a good understanding of the social model of disability.

This job is subject to an enhanced DBS check.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Operations director

Are you a people focused operations professional?

This is an exciting and varied role leading the operational functions of Green Alliance. As an organisation that punches above its weight in its policy and politics work, and which maintains an excellent reputation for high quality outputs, the operations director plays a pivotal role in making sure this also applies to Green Alliance’s internal practices, managing the smooth running of the finances, staff and work practices to the highest standards.

The post holder will be the linchpin of the organisation. We are looking for someone who will maintain an overview of operations, while understanding and responding to the needs of both the staff team and the organisation. They need to be an effective communicator, with high levels of emotional intelligence, and be responsible for creating a supportive, positive and effective workplace.

The post holder will need to be able to switch easily between problem solving and strategic thinking, a confident decision maker and able to manage multiple projects and tasks concurrently. They will need a ‘can do’ attitude and to be a ‘completer-finisher'.

Responsible for ensuring the financial wellbeing of Green Alliance, they oversee organisational budgets, management accounts and long term financial planning. They will also lead on the HR functions with support from the HR officer, ensuring Green Alliance has the skills and knowledge required to achieve its goals and that the policies and practices adopted are executed to a high standard.

Please see the job pack for more information and details on how to apply.

Closing date is Wednesday 8 December at 10am. 

We are pleased to create this exciting new role and seek a person who shares our enthusiasm and positive attitude for supporting both students and staff. The key to success as the Director of Operations lies with the intelligence to create and cultivate relationships based on trust, consistency and fairness as well as an ability to be able to fix problems and “make things happen” Being a small organisation, it is important for us to maintain and develop our culture of collaboration and support, especially in these extraordinary times.

You willsupport the Bursar with day to day oversight and management of the operational teams in the school. The Director of Operations will play a key role in the implementation of the School’s Strategic Plan and, in particular, all elements of the plan relating to the property, facilities, structural and business management matters. The post will work closely with the Bursar and will deputise when required.

About Us

Our bold vision is for every child in need to be raised in a strong family. We train and support facilitators from local churches to run parenting programmes which equip parents and carers facing disadvantages with confidence, competence, and community, enabling their children to thrive. In the next ten years, we want to equip the church to make an impact in the lives of 50,000 children in need across the UK.

About the Role

At a significant time of growth for Kids Matter, we are looking to recruit a new Operations Director who will be part of our Senior Leadership Team.

This is an exciting time to be joining Kids Matter. In 2022, we are aiming to increase our partner churches from 58 to 108, run 135 programmes and reach 1,687 children, bringing our total of children reached to 4,110. Our staff team is also growing with a plan to be a team of 17 by March 2022.

As we grow in both influence and reach, we need an Operations Director who can help us continue to scale in an ambitious and sustainable way. We are looking for someone with senior leadership experience (ideally in the charity sector) who can support and lead Kids Matter’s strategic and operational direction. This role has oversight for Kids Matter’s finance, fundraising, HR, communications, IT, data and administrative functions.

Are you passionate about seeing every child in need raised in a strong family? Are you a strategic thinker and active listener with a broad base of operational experience? Do you have a strong track record of effecting organisational change and promoting a clear vision? Are you adept at managing multiple projects to tight deadlines, assessing risks and opportunities and making sound decisions?

If so, we would love to hear from you.

Deadline: Monday 3rd January 2022

All applicants must be committed to the basis of faith, vision, and ethos of Kids Matter.

This post is subject to an Occupational Requirement:
Kids Matter serves and supports clients within the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Equal Opportunities
We actively support and welcome integration of people from diverse ethnic backgrounds of varied experiences and skillset to help shape the work and the future of Kids Matter. We are particularly keen to receive applications from African and Afro Caribbean, Asian and other diverse Ethnic communities.

Peace Direct is an international charity with a big mission: to work with local people to stop violence and build sustainable peace in some of the world's most conflict affected countries. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

We are looking for an experienced senior manager to be our new Head of Finance and Operations. The role is varied, demanding and (we think!) rewarding. You'd be responsible for the overall management of Peace Direct's finances, working closely with the CEO and Senior Management Team to help strengthen the financial management of the organisation. You'd also be responsible for leading a small team who are responsible not only for the finances of the organisation but also for its operations, including HR, IT and overall management and information systems. The role is an exciting mix of financial strategy & management, finance, systems improvements, compliance and operations management. 

We are looking for a qualified or part qualified accountant, with a strong track record in financial management at a senior level. You will have a solid track record of team and line management, be equally interested in the financial and non-financial aspects of the role (such as HR and Operations) and will bring to Peace Direct a passion and energy for solving problems, communicating effectively, and responding efficiently to a variety of competing demands on your time.

Finally, we are looking for someone who is creative, calm and adaptable even under the most challenging of circumstances. The work we support around the world is based in some of the most volatile contexts, and things often don't go according to plan. We are looking for people who thrive under these situations.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.

The deadline for applications is Monday 3rd January 2022. However, due to the need to fill this post as soon as possible, we will be reviewing applications on a rolling basis, so if you are interested, please apply soon! Only completed applications will be accepted and only applicants with the right to work in the UK will be considered. The application form and Job Description are available on Peace Direct’s website. 

Peace Direct works hard to ensure its staff have a good work life balance and feel valued. Some of the benefits we have include:

• 25 days annual leave not including the office closing between Christmas and New Year.
• Stakeholder Pension with Peace Direct contributing 6%
• An interest free season ticket loan for the purchase of a commuter season ticket
• Flexible working hours
• Friday afternoons off to support staff wellbeing
• Enhanced maternity and adoption leave pay (12 weeks full pay, 12 weeks half pay)
• Training budget available for all staff (we have secured ‘Investors in People’ accreditation and are committed to the development and support of all staff).
• A warm and friendly work environment!

This is an exciting opportunity to join the staff of the Peace Pledge Union, Britain's leading pacifist campaign group. We believe this is a vital time to be resisting war and militarism with active nonviolence. 

Working for the PPU, you will be part of a small non-hierarchical team of four staff - and a much larger team of PPU members around the UK. Staff work alongside an elected Council and our valued volunteers. 

We are looking for a part-time (0.8 FTE) Operations Manager to oversee, maintain and develop the PPU's membership, financial systems and volunteering capacity.

Whitechapel Gallery is looking for an Operations Manager to play an essential part in the day to day running of the building and its facilities, as well as supporting our artistic programme.

The gallery contains eight unique exhibition spaces, an auditorium, as well as artist commissions, collection displays, historic archives, education resources, event spaces, a restaurant and bookshop, and is open 7 days a week all year round.

The Operations Manager is responsible for managing the Operations department in the day-to-day running, upkeep, maintenance, resourcing, cleanliness, security and safety of Whitechapel Gallery and its many facilities and functions.

This is an opportunity for an individual with experience of working in a public building, who possesses a range of technical, practical and problem-solving skills, who can communicate and thrive amongst a diverse workforce, and who is willing to learn and develop their skillset within an essential role.

Conditions of work

• Contract: Full-time, Permanent
• Salary: £27,000 to 30,000 gross per annum, depending on experience.
• Hours: Mon-Fri, 9.30am to 5.45pm or equivalent on a flexible basis according to the rota requirements (including 07:30-15:45 and 11:15-19:30 shifts), plus occasional weekend and evening work which will be compensated with time off in lieu.

To apply

Please complete the application form and equality & diversity monitoring forms and return to recruitment email by midnight on 12 December 2021.

Interviews – To be confirmed 

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

NL Recruitment is currently looking for an Operations Specialist to work for a rapidly growing pioneering, European Science, Environmental and Animal Welfare organisation.

Working with a passionate team, you will lead on and contribute to a wide range of day-to-day business support operations. You will also:

• Support in recruitment and administration
• Organise travel, accommodation, and bookings
• Lead responses to enquiries and assist with fundraising administration

Our client is looking for a self-starter Operations Specialist who is adaptable and a quick learner. You will also have:

• Exceptional written and oral skills
• Excellent people skills
• Strong prioritisation and time management skills

Blueprint For All
Head of Operations and Services
Full Time
Permanent
London
£38,000-£41,000

Charity People is thrilled to be working with Blueprint for All in their search for a Head of Operations and Services to join their rapidly growing team. Blueprint for All is the new name for the Stephen Lawrence Charitable Trust. Blueprint for All is a social welfare charity that is passionate about ensuring that everyone, irrespective of their race, ethnicity or background, has the opportunity to create their own blueprint for their life. Their high impact programmes work with disadvantaged young people and communities, providing tangible opportunities and support that enables them to thrive, whilst driving systemic change in organisations and society. In the last year the charity has engaged with 2,000 young people in their career programme and resources have been shared with 500 new beneficiaries. The Head of Operations and Services position is a new role, reporting to the Chief Executive, and has been created following significant organisational growth - the charity as has recently doubled the size of their team to increase their capacity to engage with the community and provide an enhanced experience for their growing pool of beneficiaries.

Blueprint for All are proud to be recognised as an ambitious, innovative & diligent charity whose purpose, programmes and outcomes are notable for their success. This role will be an opportunity to contribute to a team that prides itself on maximising on opportunities. Blueprint for All is looking to appoint a Head of Operations and Services to ensure the efficient and effective day to day functioning of the organisation. This is a crucial role at the heart of the organisation and the post holder will be responsible for driving forward all aspects of HR, central infrastructure, digital platforms and improvements, communications, and compliance to ensure the smooth running of the organisation at all times. The Head of Operations and Services will be responsible for producing and overseeing strategy for Operations; ensuring that the organisation's IT, office space and Finance systems and internal processes are fit for purpose and create the best working environment for our staff, trustees and beneficiaries., Finance and HR within the organisation

The successful candidate will have a proven track record of successfully managing the day-to-day operations of an organisation, as well as managing the finance function, including the supervision of key financial processing functions. You will have knowledge of running the HR function of an organisation and experience of overseeing digital Projects including Digital Platforms and CRM Systems. The successful candidate will have the ability to manage complex and highly confidential information with absolute discretion and a high degree of personal integrity. You will also have excellent communication & negotiation skills; strong IT literacy and have the ability to develop and maintain the systems and processes that enable a team to work effectively together. We're looking for a self-starter who can work independently to tight deadlines and can manage complex and highly confidential information. You will be motivated my success and keen to make this new role your own.

Closing Date: Wednesday 8th December at 12noon and Interviews on 14th and 15th December. This is an exciting time to join Blueprint for All so if you feel this role is for you, in the first instance please send your updated CV in word format to Kate Headford at Charity People.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

HR and Operations Lead

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with more than a third of UK secondary schools and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).

The role and your key responsibilities

As HR and Operations Lead, your role will be twofold: you’ll help us to recruit, develop and retain a happy and effective Unifrog team; and you’ll help us to improve the efficiency of our internal systems and processes. This role is important for making sure that everything runs smoothly at Unifrog. Your key responsibilities will include:

- HR & Operations

• Coordinate and administer company benefits (e.g. health schemes), and research other ways to improve our employee experience.
• Regularly review our company handbook and work with the Operations and Finance Manager to create and update policies.
• Track and coordinate performance development reviews (PDRs): work with the relevant line managers to keep PDR frameworks up-to-date; make sure that PDRs are completed in a timely and effective manner; and make improvements to the PDR process.
• Keep our London office organised and well-run (e.g. order equipment and supplies; manage our desk-booking system; take the lead on any future office expansion).
• Manage the expenses process for our employees and look for ways to improve this process.
• Book hotels, conference rooms and training courses for the team.
• Manage our legal obligations, including external contracts and insurance. o Maintain employee holiday and sickness records.
• Support the Operations and Finance Manager with: employee relations issues (e.g. disciplinaries); training staff on new systems and processes; managing the Hong Kong company.
• Assist with ad hoc HR and Operations queries from the team.
• Assist with finance tasks as needed (e.g. helping to manage our bank account; processing payments and reconciling transactions).

- Recruitment:

• Write, edit and improve our job descriptions.
• Advertise positions and work with recruiters to source high quality candidates.
• Organise second round tasks and final interviews, and be a part of interview panels.
• Analyse our anonymised applicant data to evaluate our effectiveness in attracting a high-quality pool of diverse candidates.
• Write employee contracts.
• Onboard all new starters with the relevant line manager (e.g. create and edit induction timetables; set them up with equipment and logins to internal systems; guide them through the handbook and explain HR processes).
• Manage the process for all Unifrog leavers (e.g. conduct exit interviews; write references).
• Promote the benefits of working at Unifrog through various media (e.g. our website, our Glassdoor profile, Instagram).

Working together

You’ll work alongside the Finance Lead and the Operations and Finance Manager, who will also be your line manager. You’ll also have regular contact with most people at Unifrog, including our data, marketing and school-facing teams.

Essential skills and characteristics

• 1-2 years experience in a HR role.
• Experience managing the recruitment process.
• Keen attention to detail.
• Strong writing and communication skills.
• Confident working independently but happy to ask for support when it’s needed.
• Personable and able to maintain strong professional relationships.
• Extremely well organized and efficient.
• Excellent problem-solving skills.
• An interest in education, careers, and development.
• A CIPD / equivalent qualification (or studying towards this) is desirable but not essential.
• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

Key benefits

• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• Share in company-wide performance bonus.
• Join one of the most talked about edtech startups and help transform careers and destinations in schools.
• For details of further benefits we offer our staff, please see the jobs page of our website. Key details.
• Base salary of £32,000 - £34,000 per annum, based on experience.
• Full-time.
• 28 days paid holiday per year (plus bank holidays).
• Working hours are 8:30am to 5:30pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
• Start date: as soon as possible, though we will be flexible for the right candidate.
• To discuss any details about the role before applying please contact Stephen (details on our website).

Application process

• Deadline: 18:00 (UK) on Wednesday 8th December 2021.
• To apply, please visit our website to upload your CV and answer the questions below:

i. ‘Why do you want to work at Unifrog?’ (200 words)

ii. ‘With reference to the job description, what makes you an excellent candidate for this role?’ (500 words)

• The next stage of the application process will be a short in-tray exercise. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Final interviews will be held by Zoom, w/c 13th December 2021.
• We can only consider applications from candidates who already have the right to work in the EU.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

We seek a committed woman* to join our team to provide vital operational management to our growing women's legal rights charity.

The Operations Manager will be responsible for overseeing the development, implementation and delivery of streamlined processes to support operational infrastructure and ensure the effectiveness of the Rights of Women team.

Their key areas of responsibility will be to:

• Lead the day-to-day HR functions of the organisation
• Work closely with the Director in managing the finances of the organisation
• Support the development of the organisation including identifying areas for prioritisation, continuous improvement and mitigating risk through collaborative working
• Provide expert advice and support to enable the team to develop new ways of working, translating legislation, guidance, policies, and procedures into practice.
• Contribute to writing, producing, and implementing guidance/workbooks to develop individual/team practice, and performance.

They will work closely with the Director and Office Manager in their role and will line manage core staff members including the Office Manager and Finance Officer.

Salary: £28,000 per annum (pro-rata of FTE £35,000 per annum) plus 3% pension contribution

Conditions of Service: 28 hours per week (4 days)

Location: Hybrid: Home-based but with expectation of flexibility to attend our offices as needed at Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT and occasional external meetings

Holiday entitlement: Pro-rata of FTE 25 days annual leave plus public holidays [FTE per annum rate] Additionally, Rights of Women closes between Christmas and New Year and the days in between these dates (which aren’t public holidays) are granted as additional leave pro-rata.

Responsible to: Director

Duration: Permanent

Closing date for applications: Thursday 9th December 2021 5pm

Interviews: Tuesday 14th December 2021

Start date: Monday 10th January 2022 or shortly after dependent on notice period required

No CVs accepted

*Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies

Rights of Women is committed to equality, diversity and inclusion.  We actively encourage applications from women from a diversity of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black and minoritised backgrounds.

upReach is an award-winning charity working to create equal opportunities for students across the UK. We help university students from less-advantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.

We are seeking to hire a Junior Finance and Operations Manager. This individual will be responsible for finance and office-related activities, and provide operational support to various areas of the charity. This is an exciting opportunity to support the growth of the charity, working with the finance team and to support the general operations of the charity. For the right candidate, we may also be able to offer support for professional finance qualifications such as CIMA or ACCA. 

Key Information

Role: Junior Finance and Operations Manager

Location: London. Potential for flexible working arrangements.

Hours: 40 hours per week, 9am - 6pm 

Start date: ASAP

Duration: Permanent 

Reporting to: Head of Finance and Business Operations

Salary: £25,000 - £32,000 per annum (including London Weighting)

Application deadline: 9am Friday 10th December 2021. Early applications are recommended as we may interview and appoint before the closing date. 

About the Role

The Junior Finance and Operations Manager will work on a wide range of Finance-related activities, with a supplementary focus on operational projects such as office management. Training will be provided, as and when required. For the right candidate, we may also be able to offer support for professional finance qualifications such as CIMA or ACCA.

Please refer to the attached job description and person specificaton for full details on core responsibilities.

Person Specification 

This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment. 

Essential Skills/Experience:

1. Experience performing tasks in at least one (but preferably more) of the following areas:

   • Bookkeeping using accounting software such as Xero or Quickbooks

   • Accounts Receivable and Credit Control (Sales Ledger)

   • Accounts Payable (Purchase Ledger)

   • Management Accounting

   • Payroll

2. Strong organisational skills with a keen eye for detail and the ability to manage a varied workload.

3. Self-motivation and an ability to work in a small team as well as independently.

4. Excellent communication skills and strong written English.

5. Confident working with Google Sheets or MS Excel. 

6. At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. 

Desirable Skills/Experience:

1. Currently studying a professional finance qualification such as CIMA or ACCA

2. Accountancy degree

3. Experience in charity operations, such as office or database management

4. An interest in social mobility, and upReach’s mission 

5. Experience of working within a charity. 

6. Experience of using Google Suite and Zoom.

Harris Hill are delighted to be working with a charity that is trying to tackle the issues of climate change and global hunger through developing sustainable farming and food technology. They are at an exciting stage in their growth and are looking for an Operations Specialist.

The successful candidate will lead on and contribute to a wide range of areas of day-to-day business support operations of the charity, including but not limited to recruitment, remote office administration, finance, internal systems such as fundraising operations, responding to enquiries, and supporting the growing team in all areas of work.
Location: Flexible we will consider applicants from anywhere in Europe. You will mainly be working remotely: from your home, or wherever you choose.

Key responsibilities
Enable the smooth running of the charity's operations through effective, intelligent and efficient problem-solving.
Lead on areas of charity's hiring process, including advertising and promoting roles, corresponding with candidates, setting up assessments, contracting, and elements of onboarding, so that candidates experience a fair, accurate, professional and thoughtful process.
Work with the Head of Operations to manage service providers and coordinate outsourced operations functions such as accounting.
Provide human resources support including staff development processes, coordinating staff surveys, sourcing training and development providers, coordinating the provision of insurance and other benefits, and finding creative solutions, processes and systems to enable the incredible team to perform to their full potential.
Organise travel, accommodation and scheduling for staff retreats, conferences, etc.
Lead the responses to enquiries, including representing the charity to external stakeholders, using the CRM system, dealing with questions, or passing them to other members of the team as needed.
Potentially help to manage the charity's payroll, finance and accounting procedures including payment of invoices and reporting to donors. Overseeing the admin and reporting from external grant-funded partners.
Potentially assist with the administration of the fundraising/development work.

Person specification
The ability to demonstrate an aptitude for the type of work outlined above, and to learn quickly. You don't necessarily need to have worked in an Operations role before. It would be an advantage to have demonstrable experience in one or more of the following: administration, operations, establishing and running processes, project management, recruitment, HR, finance, or other relevant area.

Application Deadline: 8th December 2021.We will be assessing candidates on a rolling basis, so please apply now!

Citizens Advice Southwark has a track record of delivering high-quality services from its three main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

You will provide executive support to the Chief Executive and have overall management responsibility for the operational and administration functions across the Service including the management of a team of paid and voluntary staff. You will also take lead responsibility for managing premises across three locations, leading on Information Technology initiatives and compliancy with GDPR and Health & Safety regulations.

To be successful in this role you will need:

• Substantial experience of office and facilities management.

• Experience of managing office premises, including ensuring they are well-maintained, secure and safe.

• Experience of staff and/or volunteer management.

• Experience of office systems including Microsoft Windows and Office applications (Word, Excel, Access, Power-point, and Outlook).

• Experience of the development and management of ICT and the ability to identify system weaknesses and appropriately develop systems to improve office efficiency.

• A commitment and understanding to the organisation’s “Aims & Principles” and equal opportunities policies.

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 AM Monday 20th December 2021

Interviews: Thursday 23rd December 2021

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark