Background to the job: Acquired brain injury (ABI) is one of the commonest causes of death and disability in working age adults. Survivors of brain injury can live with a range of difficulties affecting their physical and cognitive functioning. Living with a brain injury can result in social isolation, mental health problems, difficulties with family relationships and unemployment.

Headway SELNWK is a medium size charity, over thirty years old, that supports people affected by ABI. We provide support services across SE London and North West Kent in the community and at our day service. Most of our members’ support is funded by social services or the NHS. Whilst we want to maximise this funding where possible, we also want to develop models of support that are not dependent upon statutory funding.

Headway has well established links with local hospitals notably with the Major Trauma Centre at Kings’ College Hospital.  We foster active links with a range of community providers including neurological rehabilitation and social work teams and other Third Sector organisations.

Headway SELNWK is entering a phase of new development and is looking to recruit an outstanding Director of Operations and Finance to oversee the development of its finance, human resources and IT processes. This person will combine technical skills in one or more of these areas with an evident passion for the charity’s mission to improve outcomes for people affected by ABI.

The Director of Operations and Finance will be responsible for overseeing the development of the charity’s finance, human resources and IT, ensuring that systems are effective and help to drive the charity’s mission. With technical skills in one or more of these areas, they will identify what is already working well and what could be improved, before drawing up short-, medium- and long-term priorities to improve the charity’s operations. As well as applying their technical skills, this will also require excellent project management, including the management of a small Operations team. The Director of Operations and Finance will enjoy working across a range of projects and will be able to strike the right balance between leading tasks themselves and working with their team and with external partners. As well as focusing on the immediate needs of the charity, part of the Director of Operations and Finance's remit will include laying the foundations for the capabilities that will be needed in the future as the charity grows. In particular, we want to implement our fundraising strategy with a view to eventually developing a fundraising team.

The ideal candidate will not necessarily have all of the required and desired characteristics, though they will certainly have real strengths in some of these areas. What is most important is that they will have a commitment to the charity’s mission and the tenacity and drive to achieve to very high standards. They will demonstrate a genuine openness to feedback and continuing improvement and will seek to learn from those within the organisation and its wider network of partners.

Responsibilities

While not exhaustive, the following list of responsibilities gives a comprehensive overview of the role:

• Senior leadership within the charity, feeding into strategic planning and decision-making by the charity’s Board and Executive
  • Working with the Director of Strategy and Business Development to ensure the operations structures of the charity can deliver its strategy
  • Working across the charity to develop systems and processes that are effective at all levels
• Overseeing the development of the charity’s finance department
  • Working with the Finance Working Group, payroll provider, bookkeeper and auditor to ensure compliance with relevant frameworks
  • Developing financial forecasts, management accounts and other financial reports
  • Implementing financial controls and policies across Headway SELNWK
  • Lead on fundraising in conjunction with all staff, Trustees, members, volunteers and external contractors (such as professional fundraisers)
  • Develop, implement and evaluate Headway SELNWK’s fundraising strategy; work towards a business case for recruiting a fundraising team.
• Overseeing human resources
  • Working with the Senior Management Team and Trustees, to ensure the charity recruits, trains and retains outstanding members of staff
  • Supporting development of competency framework, performance review and CPD
  • Implementing HR policies across Headway SELNWK
• Overseeing information systems
  • Working with external providers to build information systems capacity within the charity
  • Ensuring that members of staff are equipped to make best use of IT capacity and information

Interviews are scheduled for week commencing 9th December 2019 

Summary

This is an exciting opportunity for a Director of Operations at St. Anslems church, North Lambeth. This is key role within one of the specific projects that have been identified in places across the Diocese of Southwark to implement "A Fruitful Future: Strategic growth and cultural change in the large, diverse Diocese of Southwark". These projects have been developed where there is a clear opportunity for growth and funding has been obtained from the Church of England's Strategic Development Funding to support them.

The purpose of the role is to create and execute a plan to take advantage of potential capital development opportunities inherent within the existing estate and potential partners. This will entail delivering viable projects to enable the development and refurbishment of St Anselm's Church, maximizing the benefits of the existing and new estate for the delivery of mission (both in growing the congregation and impacting on social justice issues) and improving the financial position of the Parish.

Main Responsibilities

The overarching responsibilities of the post are to develop, agree, implement and deliver options for the development of the St Anselm's site that:

• are affordable and utilise opportunities for estate reconfiguration and partnerships with other organisations;
• deliver the mission of the church through improving facilities for worship, developing and growing the congregation and creating a hub for services that support the most vulnerable in our society;
• create income streams to cover existing costs and fund further development of the mission.

Key responsibilities will include:

• to develop development programme approval and oversight processes and develop business cases for agreement.
• to develop and coordinate an overall programme plan.
• to support the PCC to ensure that work-streams are planned and carried outeffectively.
• engage key stakeholders and lead negotiations with developers, planners, partners and funders securing best commercial outcomes for the Parish
• liaise with Diocese and other relevant Church bodies to both secure buy-in and formal approvals
• to support the Parish in creating a vision for the site that delivers projects that make a real impact on the lives of people in the community
• to translate that vision in to a concrete plan capable of agreement and implementation
• to manage critical transformation projects, ensuring that appropriate plans are produced,keymilestonesareachievedandthattherequiredoutcomesaremet.
• to ensure full compliance with all legal aspects of the programme.

Ideal Candidate

Commercial

• Experience of developing building-based solutions that meet the needs of multiple stakeholders
• Experience of working with professional advisers to deliver high quality affordable buildings
• Knowledge and experience of best-practice procurement processes
• Ability to develop business cases and navigate complex approvals process
• Experience of high-value contract negotiation
• Experience of delivering project/programmes in a timely fashion and on budget, knowledge of project management techniques and processes
• Experience of managing programmes through a programme board

Missional

• Understanding and commitment to missional values regarding social justice
• Ability to support the creation of a powerful vision for the site that best meets the needs of the community
• Experience and ability in creating a service model that delivers that vision including flexibility to alter in response to changing circumstance and need
• Experience of commissioning services / negotiating site rentals and usage, from multiple organisations in order to maximise social benefit and fully utilise the asset

Communication

• Experience of engaging and maintaining the relationship with multiple stakeholders with differing aims
• Ability to design engagement processes so that St Anselm's congregation retains the ownership of the development
• Personal credibility to represent the Parish in interactions with stakeholders/ commercial partners

If you are an Operations specialist from either the charity or commercial sector, this role gives you a chance to make a big difference to a cutting-edge national youth charity based in the heart of London that reaches millions of young people every year.

You will oversee the smooth running of the operational and financial aspects of the organisation and provide strategic leadership to the vital support services that the charity provides.

Reporting to an experienced and hands-on CEO you will have their support and advocacy

To apply for this role you will bring:

Excellent financial understanding with the ability to mould and manage budgets 

Extensive project management experience

Superb planning and organisational skills 

Demonstrable background of making an impact on the operational aspects of an organisation. 

NFP Consulting is acting as an Employment Business in relation to this vacancy.

About Design Council

Design Council’s purpose is to make life better by design.

We are an independent charity and the government’s advisor on design. Our vision is a world where the role and value of design is recognised as a fundamental creator of value, enabling happier, healthier and safer lives for all. Through the power of design, we make better places, better products, better processes and better performance.

How does this role fit in with the bigger picture?

This role sits at the heart of how we make life better by design: by supporting the organisation to manage how it finds and secures great partnerships and opportunities to demonstrate the value of design; and then deliver this work in a really impactful way so that we can inspire others to commission it, share best practice and influence government to design policies which promote it.

This role is key in making this happen by first designing and then implementing proactive business development systems which use data to learn and improve, and agile resourcing and project management systems so we can maximise the skills and talent within the organisation and across our 500 design associates and built environment experts.

This role will work across the Design Council business units (Architecture & Built Environment, Growth & Innovation and Policy & Communications) working with the Head of Cities Programmes, Head of Programmes as well as the Head of Marketing.  The role will adapt existing and establish new business operations systems to deliver streamlined, agile and nimble ways of working across the teams, for both business development and programme delivery.

What does the Operations Manager do?

Overview:

• Support both business development and business plan delivery (which includes grant-funded and client-based programmes), to develop and implement systems and processes that keep the business running smoothly in order to meet our charitable mission
• As we continue to integrate our work across business units, ensure delivery of ‘joined-up’ working practices and managing workflow between programmes and projects across departments,
• Putting systems in place which allow us to build inter-departmental project teams both in the initial set-up of proposals and monitoring and responding during project delivery
• Support Directors to develop quarterly reporting to Director and Trustee meetings to ensure that Directors are kept informed on resource issues
• Promote a strong client focus within the service and the organisation as a whole, liaising with external stakeholders in a professional manner and making sure customer service is key.
• Supervise admin and support staff, allocating and outlining tasks according to priority and duration

Securing impactful work: business development processes

• Oversee new business development monitoring, ensuring we are streamlined across the organisation in our meetings, proposals and follow up
• Ensure our business development pipeline (including bids, tenders and feedback) is up to date for Directors and SMT use at weekly Business Development meetings
• Develop and oversee a tender register/ framework for the organisation ensuring we capture team specialisms and integrated offers are captured and addresses through identification of resources to respond to tenders.
• Scan relevant business unit publications and monitor incoming approaches for business opportunities
• Working with our existing project evaluation and project initiation framework, further enhance and develop a process for systemising tender and project initialisation.
• Collect data to understand successes and failures so we continuously improve

Delivering impactful work: programme resource management

• Set up (using Dynamics 365) a project and programme resource management tool/ platform to monitor staff resources, billable and non-billable time and development time management across the three business units, and for grant-funded and client work.
• Support teams to be effective in the resource management of our network including our 450 Built Environment Experts and Design Associates
• Manage the production and generation of all PO, invoices, expenses generated by ABE, GI and P & C

• Ensuring signed contracts and Purchase Orders are in place, raising PO’s for amounts over £1000 with SUN systems accounting software
• Ensuring sales invoice requests are issued and overseeing invoice logs, ensuring reminders are sent for outstanding invoices
• Meeting regularly with finance to ensure smooth running of the financial systems

Delivering impactful work: Assuring the quality of our work

• With the business units, develop agile and reflective project management approaches to support project teams to reflect on their work, ensure it is meeting grant/client outcomes, and continuously improve.
• Ensure that all the business units are collecting and capturing evaluation and data to support client feedback, enhance our insight and expertise, provide statistics and stories for our Communications and research teams
• Take the lead on and work with Directors to develop a set of quality assurance systems and surveys (include securing and gaining ISO 9001 - a set of customer and client related KPI’s for quality service delivery)
• Ensure compliance with the Design Council operational policies and procedures, including financial and risk management; project management and evaluation processes; brand guide lines; data protection; equality, diversity and inclusiveness, health and safety policy.

Securing impactful work: stakeholder/partner management

• Work with our existing Dynamics platform to roll out our systems across the business units to support interface on client details – capture key contacts and stakeholders/partners (CRM information), for use in business development.
• Ensure that staff are empowered to gather the correct data in an accessible straightforward way
• Develop and support systems to gather data / surveys from clients, Built Environment Experts and Design Associates and partners to support our comms, campaigns, evaluation and business trends.
• Work across the teams to ensure we are capturing case studies in a streamlined way

Corporate Responsibilities

• Demonstrate leadership in the identification and management of risks and financial control which face both the organisation and your specific area of responsibility
• Ensure you comply with the Design Council operational policies and procedures including financial and risk management, project management and evaluation processes, brand guide lines and internal health and safety policy
• To comply with management policy, including GDPR, information security and confidentiality.

Does this sound like you?

Skills and Qualifications

• A degree qualification (or similar) and demonstrable Project Management skills and experience
• Significant experience in successfully developing, planning managing and running large programmes of work
• Experience in working and engaging with a wide range of internal stakeholders
• Proven entrepreneurial and business development skills developed in a similar environment
• Ability to lead on processes and projects
• Excellent communication skills – verbal and writing

Knowledge and experience

• Track record of success with agile project delivery
• Experience of managing and delivering a range of complex bids and proposals.
• Experience of setting up systems and processes to manage larger scale programmes to support complex client bodies, e.g. local authorities
• Knowledge of MS office, including Word, Excel, Outlook and PowerPoint
• Experience of web-based software and processes
• Knowledge of contract management

Behaviors

• Resourceful and authentic approach to work
• Excellent personal organisation and interpersonal co-ordination skills
• Ability to work collaboratively - building creative consensus, and consulting and involving others
• Ability to work under pressure and to meet demanding and conflicting deadlines
• Ability to organise own workload, and to organise and oversee the work of others in an open and inclusive manner
• The ability to remain calm, responsive and flexible in times of change
• Confident in dealing with people from all levels
• Tactful, discreet and diplomatic
• Excellent attention to detail
• Good team player

Equality Diversity and Inclusion

The Design Council is committed to providing equal opportunities for all.  Applications are welcomed from all sections of the community.  Appointments are made on merit.

Operations Manager - Maternity Cover
London , £35,000 - £45,000

• Are you an experienced Operations/Project Manager?
• Do you have experience or both risk and security?
• Do you have a good understanding of HR?

If so, a global non-profit organisation may be interested in speaking to you for a 9 - 12 month maternity contract. Your duties will include:

• Act as the Data Protection Officer and ensure systems and processes are legally compliant
• Ensure staff and teams are fully aware and acct within the relevant requirements
• Office Management, including leading on security, health and safety, fire safety and full legal compliance
• Manage contractors for IT, systems and security related suppliers
• Lead on IT services and contractors, both software and hardware and ensure the smooth running and development of the organisations systems and digital comms
• Ensure all staff and consultants have appropriate access to the IT systems
• Work with the Head of Project Operations to ensure that robust security is in place for all staff and consultations across the world
• Ensure the organisation meets it duty of care in regards to security
• Ensure that risk assessment are completed
• Support HR Management through the delivery of Operational induction and involvement as required with recruitment, visa applications and training
• Work closely with Project Operations
• Support improvements to all processes and systems

To be considered for this role, essential criteria:

• A knowledge of HR procedures and practices
• Data Protection/GDPR experience
• Project/Operations Management
• Digital fluency including CRM's
• Security and risk experience
• Third sector/NFP experience would be helpful. A knowledge of the issues facing such organisations is essential

The consists of five distinct brands: , , , and .

The Head of Ministries Operations is a new role that will assist with the strategic development of ministry departmental objectives and ensure their delivery, under the leadership of the Director of Ministries, particularly focusing on mission mobilisation. The postholder will manage and oversee the day to day operations of the Ministries Department, including; financial and project management, managing a small team and contributing to their Christian growth and missional-focussed ministry development, representing the Director in and reporting to high-level internal meetings, and acting as the Director’s ambassador with external stakeholders as required.

We are seeking a strategic, missional thinker to undertake this role who combines excellent management, strategic planning, and project leadership skills, with a strong evangelical Christian faith, evangelistic focus, and understanding of cross-cultural, urban mission. A Christian theological and/or business qualification at degree or post-graduate level would be an advantage, as would a post-graduate qualification in missiology.

We would like to hear from you if you possess this gifting and skills mix, and have a strong desire to enable Gospel mission to the least-reached of London,

There is a general occupational requirement that the post holder be an evangelical Chrisitan.

Badenoch + Clark is delighted to partner with Centrepoint on the recruitment of 6 new Operations Manager posts within their London supported housing services. Following the considerable growth in their supported offering in recent years, Centerpoint are excited to implement a new management structure which will enable an even greater focus on positive outcomes for the young people they work with. Centrepoint is the UK's leading charity for homeless young people. They provide a range of accommodation and support services to vulnerable young people across London, Yorkshire and the North East. Their vision is to end youth homelessness while continuing to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.As Operations Manager you will have the opportunity to lead teams across a key geographical patch, playing a leading role in driving Centerpoint's vision through running financially efficient services, building strong local relationships with commissioners and ultimately securing positive outcomes for young people. In this role you will:*Take ownership for the management of a number of dispersed services, providing credible leadership and development for all staff *Promote a vibrant culture with an uncompromising commitment to excellence and fully integrated support and development services*Build effective and productive working relationships with commissioners and other stakeholders across the patch*Lead on the quality and performance monitoring of services, driving forward service improvements and seeking out new business opportunities *Reflect best practice and financially viable services that offer outstanding value for moneyThis is a fantastic opportunity for individuals with relevant experience and skills to optimise their leadership capacity to truly make a positive impact towards ending youth homelessness. It takes great staff to give young people the futures they deserve, so your personal and professional development is a priority.Centrepoint seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.If you think you have the right skills and the drive to succeed in one of these posts, then please get in touch with Holly Kennedy at Badenoch + Clark via [email protected] for a information pack and application details. Applications close Wednesday 13th November 2019 at noon.Five of the roles are permanent and the sixth is a fixed term contract to the end of September 2020 covering a colleague on sabbatical.Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy

The Women’s Equality Party is a collaborative force in British politics uniting people of all ages, backgrounds, ethnicities, abilities, genders and beliefs in the shared determination to see women enjoy the same rights and opportunities as men – so all can flourish. WE challenge other parties through our campaigns and policy proposals as well as at the ballot box.

The Finance and Operations Manager will report to the Chief Operating Officer and will work to ensure the effective management of the Party’s finances and will have lead responsibility for the Party’s compliance with electoral law and other regulations. This will involve working with the Party Treasurer, central office staff, other Party officers and suppliers to ensure their actions in relation to the Party are compliant with the law. The Finance and Operations Manager will also oversee central office management, including facilities, systems and processes and will line manage the Administration Officer. Transaction processing is an essential part of this but the position has enormous potential for variety, challenge and career development for the right person.

WE are looking for an enthusiastic, reliable and hardworking individual with both a financial and administrative background. The successful candidate will have a passion for financial management and administration combined with an affinity for rules and regulations, and either experience of managing finances or compliance within a political party or a proven ability to quickly acquire the required knowledge. Our preferred candidate will have experience in using and maintaining Xero or an equivalent accounting software, strong attention to detail, ability to work under pressure and an investigative nature.  In addition, they will be adaptable, able to work within the unpredictable environment of UK politics, committed to equality and excited by the prospect of changing British politics.

The Women's Equality Party is dedicated to achieving equality for all and our feminism is intersectional. We are committed to recruiting, retaining and developing a workforce that represents the diverse communities that we serve, although unfortunately our current offices are not wheelchair accessible.

Job Description

Finance

• Maintain the Party’s finances and accounts on Xero, including:
  • Purchase ledger
  • Income processing
  • Reconciliations
  • Month End
  • Cash/Bank reconciliation and reports

• Produce financial reports as requested, for the COO and Executive Committee with supporting information and forecasts as required
• Liaise with external accounting services and support the production of quarterly management accounts for Executive Board 
• Support Treasurer to file accurate and compliant VAT returns, quarterly donation reports, weekly pre-poll reports and campaign spending returns on time
• Maintain effective financial procedures and support the production of annual audited accounts and returns
• Support Department Heads to set and manage their budgets
• Manage payment systems, including GoCardless, Stripe and Paypal
• Work closely with the membership team to ensure proper reconciliation of finance and membership records and compliance with GDPR
• Support the development of annual budget based on strategic priorities, trends and projections and assist the COO in developing a business plan to maintain the financial health and sustainability of the organisation
• Support Branch Treasurers to manage branch finances and submit quarterly returns to Central Office
• Assist with online fundraising tools

Compliance

• Monitor and maintain systems for ensuring compliance with laws, regulations and internal policies and report back to business functions on current risk and compliance performance
• Train and support local Treasurers and branches in compliance to support financial independence, elections and fundraising
• Prepare internal information in response to regulatory requests
• Oversee organisational compliance with GDPR for finance and operations data and oversee the collection of data and data protection controls across all areas and systems
• Oversee and coordinate Risk Register reporting and review to the Executive Committee

Office Management

• Manage effective relationships with suppliers and contractors to ensure effective service delivery and risk management
• Manage staff and volunteers including effective performance management of the Administration Officer through regular supervision and annual appraisals
• Manage the development and implementation of new administrative systems, such as record management, to ensure the efficient running of the office
• Conduct reviews and evaluations of contracts and suppliers and identify cost-saving opportunities
• Ensure the condition of the office is maintained and necessary repairs are arranged, as well as managing the office layout and office supplies, insurance policies and health and safety policies and practices
• Managing the relationship with our outsourced IT provider to ensure requirements are met and that the servicing and maintenance of our IT is up to date
• Support the recruitment and induction processes, including setting up new starters and facilitating leavers.
• Ensure maintenance of contracts and assets register

To apply for this role, please submit to us:

• an up-to-date CV,
• a statement of interest addressing the requirements of the person specification, and saying why you want to work for the Womens Equality Party.
• an equal opportunities monitoring form (optional)

Please note that applications will not be considered without a statement of interest specifically tailored to this post and the Party.

Please submit your application no later than 9am on 2nd December 2019.  Interviews will be held on 6th or 10th December 2019

Further details about the post and the Party are on our website.

We are seeking a dynamic and experienced Operations Manager to provide leadership and management of the Support Service of a long-standing highly regarded young people's mental health charity. 

About Open Door:

Based in Haringey, North London, Open Door is dedicated to improving the mental health and emotional well-being of young people in their transition from childhood to adulthood. Over the past forty three years thousands of young people have turned to Open Door with a range of concerns including depression, anxiety and self-harm. We deliver a range of effective evidence-based interventions to young people aged 12-25 as well as specialist support to parents facing the particular challenges of parenting teenagers.

Open Door operates from welcoming, non-stigmatising community settings which can be accessed by self referral. Since 1976 its main base has been in Crouch End and in 2013 Open Door Tottenham was launched in an area of significant need. We have also worked in a number of mainstream and special secondary schools. We currently work with around 500 young people and parents per year delivering over 5,000 appointments. We are funded by our local NHS CCG, Local Authority, charitable trusts, contracts, fundraising activities and donations. Open Door is a lively, thriving organisation staffed by a team of highly qualified and dedicated clinicians, trainees, administrators and volunteers overseen by a committed Board of Trustees.

The main duties of the Operations Manager include:

• To work closely with the CEO to ensure the efficient delivery of Open Door’s clinical services in its various locations by providing leadership and management of the support service.
• Financial management and administration (production of management accounts; forecasts and budgets; preparation of annual accounts, etc.)
• Line management of up to six administrative staff and volunteers.
• Facilities, office and premises management.
• Management of ICT and troubleshooting IT issues.
• Overseeing data collection, analysis and flow to NHS Digital and funders.
• HR management and administration.
• Governance support including regulatory compliance, policies and procedures; to act as Health and Safety Officer and Data Protection Officer.
• Administrative support of the Board of Trustees and attendance at meetings.
• Participation in income generation, marketing and PR.
• To support the CEO in developing Open Door in line with its agreed Business Plan/Strategy.

To find out more about Open Door see our website.

For full details of this role please see the attached Job Description and Person Specification

Application Process:

To apply for this role please complete the attached application form.

• The closing date for this vacancy is 9am on Wednesday 20th November
• Interviews will be held on Tuesday December 3rd

In this role, you will be the strategic lead for all estates, property and facilities work across the charity, providing expert technical knowledge and assurance to the Director of Finance and Estates, overseeing the Estates department and acting as the organisation’s lead for all legal and regulatory requirements.

The Deputy Director is an exciting new senior leadership post at the Jesuit Refugee Service (JRS) UK, a Catholic organisation with a mission to accompany, serve and advocate on behalf of refugees and those who have been forcibly displaced.

JRS UK has expanded the services it provides over the last few years and now seeks an experienced manager with a deep commitment to the organisation’s mission and values to work closely alongside the Director leading strategy and improving the quality of the support we provide to refugees.  The Deputy Director and will manage service projects providing support for people made destitute by the asylum system, including an immigration legal advice service, as well as the outreach support we provide for those held in immigration detention at the Heathrow immigration removal centres.  They will also deputise for the Director in her absence.

The Deputy Director will be responsible for helping to integrate the support we offer to refugees in a seamless way, giving particular attention to JRS’ mission of accompaniment and to creating spaces of hospitality, community, friendship and participation for refugees.  JRS’ distinctive ethos of accompaniment radically alters the beneficiary–service provider relationship and affects all that we do: we place a high value on coming to know refugees as people with gifts and personalities, not only defined by their situation in immigration law.

This diverse role requires substantial experience of managing people and of similar community-type projects with high levels of beneficiary participation, supporting individuals with complex needs in areas of rapidly changing public policy. Experience of developing strategy alongside others, operationalising ideas through project planning and leading change is essential. The role requires judgment, vision and horizon perspective, alongside maturity, resilience, empathy and the ability to inspire confidence and leadership in others. Experience of supporting staff to respond to high levels of trauma would also be helpful.

JRS’ distinctive person-centred mission arising from its Jesuit identity extends also to the way we seek to support and develop staff and volunteers. The post holder will be expected to set high standards around the quality of support provided to refugees and accuracy and timeliness of internal reporting for donors and governance, while encouraging an atmosphere of safety to reflect on practice, experiment with new initiatives and learn from success and error.  An enabling, participatory leadership style is expected.

The post holder will encourage proactive collaborative working between front-line staff and staff responsible for fundraising as well as those engaging in advocacy, outreach and communications.  Ability to identify important themes arising from service-focused work for external audiences is needed. Some public speaking at events on behalf of the organisation will be expected. Prior experience of working in a small faith-based organisation would be helpful and sympathy for the motivation of those whose life is grounded in faith is essential.

JRS UK is based in the Hurtado Jesuit Centre in Wapping, East London. It currently has 19 full and part-time staff and around 100 volunteers, drawn from a wide variety of backgrounds and nationalities, generations and beliefs, including refugees, young graduates and vowed members of religious congregations; this diversity of perspectives and experience is a source of particular strength for our mission. We work collaboratively with JRS offices around the world, Jesuit works in the UK and many others in the Church and secular refugee sector.

Deadline for applications is 5pm Friday 29 November.

Interviews are likely to be held on Wednesday 11 December

For more information about the post, please contact the Director by email.  CVs without cover letters will not be considered. No agencies please.

TCV, is looking for an exceptional Operations Leader to manage, develop and deliver our Local People Programme funded by People’s Health Trust.

The Local People Programme will build successful local relationships and support local empowerment models which in turn benefit the health of local people.  We want people to be more in control of their lives and actively engaged in the decisions and actions that affect them. This will lead to a better quality of life, where early action prevents more costly consequences, both in social and financial terms.  

We are looking for a highly motivated and capable leader who can be at the forefront of our delivery, managing a team of employees in three specific community spaces in England, and supporting a fourth project in Scotland, to identify aspirations of local communities and then assist them in achieving their goals.  Experienced in people management, the ideal candidate will also be able to achieve optimum results in terms of quality, operational performance, financial performance and adherence with contract requirements. The role is permanent, 21 hours per week based in London, although location is flexible for the right candidate.

The Operations Leader will represent TCV at a strategic level with People’s Health Trust ensuring both organisations are committed to achieving common goals and a coherent approach to the funder’s requirements.

Every day TCV works across the UK to create healthier and happier communities for everyone - communities where our activities have a lasting impact on people's health, prospects and outdoor places.

We believe that too many people are indoors, inactive or isolated and we work together with people, communities and partners to deliver practical actions that have a lasting impact on people’s health, prospects and outdoor places. We’re a UK-wide organisation with a local approach. We draw on all the expertise and experience from TCV and its partners across the UK, but we deliver local solutions to meet local needs

To apply: Please visit our website for additional information and to download our application. Completed application forms should be sent to Alan Marchant by email or by post to TCV, Sedum House, Mallard Way, Doncaster, S.Yorks, DN4 8DB

CVs will not be accepted.

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Manager. We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. 

Systems Maintenance and Development

• Lead the day-to-day operations and management of all systems within the Living Wage Foundation designed to support the accreditation of Living Wage Employers.
• Work with the Living Wage Foundation team to identify business requirement and translate them into technical solutions by overseeing systems improvements and the work of our external developers.
• Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to Living Wage Employers.

• Keep the Salesforce database up-to-date with accurate information; identify and source incomplete information within the database; take responsibility for tidying and cleansing existing data.
• Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors, offering ad hoc guidance to the team and communicating changes to systems.
• Oversee the management of systems integrations to ensure they are providing efficient and effective solutions to our data requirements, including maintenance of Zapier, Form Assembly, Mailchimp and Sage Live.
• Maintain and improve the financial integrations between our database and accounting software to allow accurate invoicing and financial reporting systems.

Monitoring and Evaluation

• Ensure the Living Wage Foundation team has accurate evaluation data to enable us to measure our success, taking responsibility for the design and update of monitoring documents.
• Create and write reports to support the analysis of our performance.

• Oversee the review of our financial performance and extract data for forecasting and decision-making purposes.
• Carry out data selections and export in an appropriate format to support the press and communications team’s work and the Foundation’s research projects.

Administration and Training

• Keep online templates and forms up to date, including Salesforce, S-Docs and Form Assembly.
• Carry out maintenance of integrated systems, including syncing and uploading data to Mailchimp and the website.
• Ensure the integrity of our data and back up as required.
• Champion systems throughout the organisation to ensure a positive user experience.
• Train and induct staff on how to use our systems effectively, fielding queries from the team.
• Keep internal training manuals up to date to ensure the Foundation’s team can access clear information about our processes and ensuring the team’s training requirements are met.

General

• Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan.
• To work collaboratively with the team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

Prospectus is delighted to be working with The London Community Foundation (LCF) to recruit to two newly created Head of Grant Operations roles.

The Organisation

LCF is dedicated to improving the lives of London's most disadvantaged. Child poverty, unemployment, isolation, homelessness, domestic violence and gang crime are just some of the issues being tackled through grant making. To date, they have raised over £100m for community-based organisations, deploying more than £80m in grants and building up an endowment of £20m. The charity holds a unique position in the Capital; they collaborate across public, private (individual) and corporate donors to raise funds to support London's grassroots organisations. They support donors to achieve their philanthropic aims whilst meeting the needs of London's communities. This dual purpose makes LCF unique as a grant maker in London. Following the launch of a new strategy in April of this year, the ambition is to grow LCF's reputation as a leading vehicle for London's giving.

The Role

Reporting into the Director of Grants and Impact, The Head of Grant Operations roles support the delivery of quality efficient and effective operations to ensure delivery of LCF's objectives. Key deliverables include grant operations management, donor relationship and account management, people management, and senior programme management as a key member of the middle management team. As a Head of Grant Operations your role will include overseeing grant operations processes, donor relationship management, staff development and bespoke project and programme management. You will have the opportunity to develop and continuously improve operational standards leading a small team to ensure the delivery of high quality, efficient and effective grants and donor relationship management.

The Person

We are looking for dynamic, enthusiastic, future leaders with people management experience. We are hoping to find two individuals with complementary skills, both bringing their own experience and expertise in different areas. Strong team management and performance management skills are essential, as well as a track record in managing change in complex environments. An understanding of the social sector is important, but experience of working for a grant funder is not essential for both roles. You may be a senior leader in a charity or social enterprise, or have worked in the corporate sector in Corporate Social Responsibility or, you may have other transferable skills. Your experience of managing complex external relationships will be important as will your financial literacy, risk and project management skills. Curious, with a desire to develop your understanding about how communities are tackling a range of social issues - from the integration of refugees and asylum seekers, through to improving the environment or reducing crime, you will be able to distil this knowledge into valuable insight to share with others, including potential donors. You are someone who thrives in a supportive environment that encourages you to take on new challenges, learn and improve.

If this sound like you and your ambition matches ours - to see a strong and vibrant London for everyone - please get in touch now!