Operation manager jobs in cambridge
The Clinical Portfolio Manager will work closely with the Head of Clinical Research to pioneer and advance our new clinical research programme. This role is vital in advancing Alzheimer’s Research UK’s research objectives and organisational strategy and will be key to delivering impact for people affected by dementia. The Clinical Portfolio Manager will manage the development and monitoring of our clinical research portfolio working collaboratively as appropriate with external stakeholders and various departments across the organisation, including the wider Research, Fundraising and Policy, Communications and Involvement Teams.
This role sits within the Clinical Research team in the Research Directorate, an ambitious, proactive and growing team that is driving forward initiatives to bring more clinical trials to the UK for people living with dementia. With the first generation of disease modifying treatments recently approved, this is an exceptional opportunity for an individual with strong research programme management experience who understands the clinical research environment in the UK, to contribute to groundbreaking work in dementia research, aligning with and advancing on the Government's investment initiatives in the Dame Barbara Windsor Dementia Goals.
Key Responsibilities:
Clinical Research Portfolio Development
· Manage the development of ARUK’s clinical research portfolio, including funded trials, sub-studies, and Clinical Fellowships
· Act as the key point of contact for potential clinical research applicants, liaising with our clinical advisors to provide advice regarding strategic alignment and pre-application feedback on potential proposals
· Work closely with the Research Involvement Manager and Clinical Research Manager to integrate best practices in patient involvement and co-production to ensure ARUK funded clinical research is relevant for and supported by people affected by dementia
· Support the Research Funding team with the grant review process for clinical proposals to ensure appropriate Clinical Committee reviewer allocations, meeting logistics, paperwork, minutes, and committee feedback
· Contribute to the ongoing development of the Clinical Committee, supporting the Research Funding team with identifying appropriate members, facilitating committee discussions and implement advised strategies to ensure expert insight and support for the clinical research programme
· Maintain up-to-date knowledge of global developments in dementia clinical research and collaborate in mapping the clinical research ecosystem, identifying gaps in funding to support the development of potential clinical research funding opportunities aligned with ARUK’s strategy
Clinical Research Portfolio Oversight
· Oversee the progress monitoring of key clinical research projects, tracking milestones, managing potential risks, and keeping partners updated where applicable, working with the Research Funding team to ensure invoices are managed accordingly
· Work with the Senior Clinical Programmes Operations Officer to maintain the programme tracker and Salesforce records, ensuring conversations and updates are captured
· Support internal reporting mechanisms, providing timely updates to the Senior Leadership Team and preparation of papers and briefings for relevant meetings, including the Clinical Committee and Scientific Advisory Board
· Work with the Evidence Manager to monitor the clinical research portfolio against key performance indicators and evaluate the impact of ARUK clinical research funding to inform future clinical grant calls
Stakeholder Engagement & Collaboration
· Play a pivotal role in fostering and nurturing relationships with clinical leaders and research funders in the UK to build the profile of ARUK’s clinical research programme and help us to accelerate research towards a cure
· Work closely with our Research Partnerships manager to maintain and build partnerships that further the clinical research programme’s objectives
· Support the Head of Clinical Research in enhancing ARUK’s external profile through active participation in meetings and collaborations with key stakeholders
· Ensure appropriate information-sharing between internal stakeholders including Research, Fundraising, Finance, Policy, Communications, and Involvement teams
What we are looking for:
· Degree (or equivalent) in relevant biomedical science
· Proven experience managing large programmes of work, preferably in the healthcare, research or charity sector
· Strong project management skills, with experience managing multiple priorities, overseeing budgets and identifying risks
· Ability to collaborate effectively with stakeholder groups and build strong, effective and productive relationships
· Experience defining programme requirements and using data and metrics to determine improvements
· Understanding of drug development and clinical research
· Demonstrable commitment to collaborative and inclusive working.
· Commitment to ARUK’s vision, mission and values
· Good analytical skills demonstrated by a structured and methodical approach
· Excellent eye for detail with a focus on continuous improvement
· Strong communication skills both oral and written with the ability to convey complex information to diverse audiences
· Excellent time management skills and ability to multi-task, prioritise competing demands
· Collaborative approach with ability to build strong relationships with a range of stakeholders
· Ability to manage a varied workload and prioritise tasks, work under pressure and meet deadlines
· Ability to use own initiative, with a proactive and problem-solving attitude
· Willingness to travel, including occasional overnight travel
· Good IT skills.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 30th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Manager, Global Sub-Grant Programme, you will manage and coordinate all aspects of Chapter Zero Alliance’s sub-granting operations and partner* relationships across our global network of Chapters. The role ensures effective fund disbursement, compliance with due diligence and contractual requirements, and strong partner relationships that support the charity’s mission to embed climate governance into boardroom decision-making.
* The term “partner” throughout refers to our network of Chapters who will be sub-grantees in the majority of cases. However, the term may also include knowledge, or other partner organisations.
Organisation: Chapter Zero Alliance
Location: Office-based / Hybrid within the UK (Central Cambridge-based office
Reporting to: Associate Director of Strategy and Governance
Contract Type: Permanent
Hours of work: Full-time, 37.5 hours per week
Travel: Business travel from time to time, as needed
Salary and Benefits
-
Salary: Up to £40,000 per annum
-
Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
-
Pension: Generous 8% employer pension contributions (no match required)
-
Wellbeing: Group life assurance, employee assistance programme and health cash plan
About Us
Chapter Zero Alliance is a charity undergoing an exciting period of growth. We support a unique, high-impact network of Chapters active in over 70 countries worldwide engaging board directors on climate and nature issues. We are making a measurable difference by creating a safe and supportive environment for peer dialogue and working with our founding partners at the University of Cambridge and the World Economic Forum and our broader partner network. Click here for more information about our work. We are the only charity dedicated to building a global community that supports board directors to advance climate and nature governance.
Key Responsibilities
Sub-Granting Operations and Process Management
-
Manage the full lifecycle of sub-grants, from the ‘request for proposal’ stage through to Chapter, or partner selection and contracting, reporting and closure.
-
Maintain oversight of all sub-granting timelines, documentation, and deliverables.
-
Ensure compliance with internal policies and funder requirements throughout the sub-granting cycle.
-
Provide administrative and logistical support for the sub-granting process, including database and document management.
Chapter and Partner Due Diligence, Contracting
-
Lead and coordinate Chapter or sub-grant partner due diligence assessments in line with organisational standards.
-
Support risk mitigation planning and maintain up-to-date due diligence records.
-
Prepare and process partner contracts (sub-grant agreements) and amendments, timely signatures and filing.
-
Work with finance and legal teams to ensure compliance with financial and contractual obligations.
Chapter and Partner Reporting and Oversight
-
Monitor sub-grantee narrative and financial reporting, ensuring submissions are timely, accurate and compliant.
-
Review reports (budgets, deliverables, and impact metrics) and coordinate internal validation processes with all relevant teams.
-
Support partners to strengthen their reporting capacity and understanding of grant requirements.
Partner Capacity Development
-
Support the design and implementation of partner capacity development plans.
-
Coordinate capacity-building initiatives, workshops, and follow-up actions with partners.
-
Track progress of capacity development activities and report outcomes to management.
Coordination and Communication
-
Serve as the key liaison regarding sub-granting between partners and internal teams (Finance, Fundraising, Chapter Engagement, and Senior Leadership).
-
Raise operational issues with relevant internal stakeholders.
-
Participate in cross-departmental coordination meetings to ensure alignment between partnership and programme delivery.
-
Contribute to knowledge management and continuous improvement of partnership systems and tools.
-
Contribute to charity funding proposals as needed.
Advisory and Strategic Support
-
Advise on new sub-granting opportunities and partnership models to strengthen programme impact and reach.
-
Support the development of partnership policies, tools, and templates.
-
Provide analysis and insights on partner performance, risks, and opportunities.
Person Specification
Essential Qualifications and Experience
-
Significant experience in partnership management, grant administration, or programme coordination within the NGO or international development sector.
-
Demonstrable experience in managing sub-granting processes and partner relationships.
-
Strong understanding of UK charity regulations, including fundraising standards and data protection.
-
Knowledge of due diligence, risk assessment, and donor compliance requirements.
-
Experience reviewing financial and narrative reports from partners.
-
Excellent administrative, organisational and problem-solving skills, with the ability to manage multiple stakeholders across regions.
-
A credible and confident communicator.
Desirable
-
Experience in capacity development, training, or partner support functions.
-
Familiarity with institutional donor requirements (e.g., FCDO, EU, USAID, etc.)
-
Understanding of financial management principles and budgeting.
-
Knowledge of CRM/project management/grant management systems.
-
Understanding and passion for the global climate, development, or social impact sectors.
Core Competencies
-
Strong attention to detail and commitment to quality.
-
Project management, able to manage multiple priorities and meet deadlines.
-
Commitment to continuous improvement.
-
Integrity, accountability, and respect for confidentiality.
-
Proactive, solution-oriented, and collaborative working style.
-
Commitment to the organisation’s mission, values, and partnership principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office working arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. We have a legal responsibility to ensure you are eligible to live and work in the UK.
In your cover letter, tell us how your skills and experience match the Essential Qualifications and Experience in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.
· You have a strong track record of developing, motivating, and supporting both staff and volunteers.
· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.
·You are experienced in building and maintaining effective organisational systems.
·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.
· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Key Responsibilities and accountabilities:
· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.
· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.
· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy
·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.
·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.
·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.
·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.
·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.
·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives
·Manage grievances and disciplinary actions in accordance with policy.
·Lead on delivery of annual training plan and annual appraisal process.
·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment.
·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment
Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.
·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.
In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre
Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery
As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.
General
This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.
The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation.
Applicants must have the legal right to work in the UK and be able to provide evidence of this.
Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)
The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.
Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
The client requests no contact from agencies or media sales.
People Operations Manager
Fauna & Flora
Salary band: £39,640 - £45,000 FTE per annum
Permanent, full-time (37.5 hours per week, Monday-Friday)
Hybrid working: Minimum 3 days/week in Cambridge office
Excellent benefits including 25 days annual leave, 8% pension contribution, and life insurance
Are you an experienced HR operations professional looking to make a global impact in a purpose-driven organisation?
Charity People are proud to be partnering with Fauna & Flora, the world's oldest international wildlife conservation organisation, to recruit a People Operations Manager. Fauna & Flora works to protect the diversity of life on Earth, partnering with local conservation organisations across the globe to save nature together. Their approach is practical, sustainable, and rooted in collaboration.
With over 600 staff across 20 jurisdictions, including 200 UK-based employees, Fauna & Flora is at the forefront of global conservation. Their Cambridge-based People Team is collaborative, supportive, and committed to delivering high-quality HR services across the organisation.
About the Role
Reporting to the People Director, the People Operations Manager will lead the development and delivery of people processes, systems, and administration. You'll manage the global HRIS (HiBob), oversee UK and international payroll, support UK pension and benefits, and ensure compliance with employment and immigration law.
You'll also manage the organisation's UK business sponsorship licence, contribute to strategic HR projects, and provide high-quality reporting and insights to internal stakeholders. While your primary focus will be UK operations, you'll also collaborate with country offices globally to improve efficiency and consistency.
Key Responsibilities
* Oversee payroll processing and benefits administration
* Manage HRIS and implement new systems/modules
* Ensure compliance with UK employment and immigration law
* Lead on business sponsorship duties (SMS Level 1 User)
* Support recruitment, onboarding, and induction
* Line manage the People Administrator
* Maintain HR policies, risk register, and reporting
* Contribute to global HR projects and continuous improvement
About You
We're looking for someone with substantial experience in HR operations, systems, and compliance. You'll be confident managing payroll, benefits, and HRIS platforms, and have a strong understanding of UK employment law. You'll be methodical, detail-oriented, and able to build effective relationships across teams and geographies.
* Proven experience in people operations and HRIS management
* Strong knowledge of payroll, pensions, and employment law
* Excellent communication, data analysis, and organisational skills
* Experience managing or mentoring staff
* Commitment to diversity, inclusion, and Fauna & Flora's mission
* Experience in international or charity settings (desirable)
How to Apply
The application process is CV and a Supporting Statement. The closing date is 12 noon on Friday, 21 November.
This will be a 2-stage interview process in-person/online, there will also be a timed 30-minute task.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that.
We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.
We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Key responsibilities include:
- Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
- Create reports and dashboards to enable accurate and timely reporting.
- Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
- Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
- Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice.
- Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
- Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
- Create templates and systems that enhance cultivation and stewardship.
- Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity.
- Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
- Any other duties as reasonably requested.
Our charity has grown rapidly over the last five years, with each year bringing new faces and new opportunities. This year, we’re excited to be welcoming a Fundraising Manager to join our team.
In this role, you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on individual giving, trusts and foundations, and fundraising events/external opportunities. Partnerships are currently managed by the CEO and our Board of Trustees.
We have a fun, joyful working culture and work flexibly and mostly remotely, though you may occasionally need to attend meetings in London or travel for events. Our registered office is in Margate, so if you’re local or fancy a change of scene, you’re welcome to come and work by the sea.
As this is a new role for Not A Phase, we’re looking for someone confident, proactive and full of ideas. You’ll have the freedom to shape and implement your own systems and processes, with full support from the team.
It’s vital that you have an understanding of the issues currently faced by the trans+ community in the UK. We recently launched our new five-year strategy, Joy as an Act of Resistance, which will guide our mission in these challenging times. Your role will be key in helping us achieve it, if you'd like to check it out, you can read it in full over on our website.
We encourage applications from those with lived experience or a deep understanding of the topics we work within.
About You
-
Experienced fundraiser, ideally with a background in individual giving.
-
Skilled bid writer with a proven track record.
-
Lived experience of, or strong understanding of, the challenges facing the trans+ community in the UK.
-
Experience developing and managing fundraising events from start to finish.
-
Passionate about giving supporters the best possible experience and skilled at building relationships to exceed targets.
-
Confident communicator who can engage effectively with stakeholders at all levels.
-
Creative, proactive problem-solver who thrives in a flexible environment.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
Head of Finance & Operations
We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).
This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.
Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.
Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.
You will:
- Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
- Oversee governance, compliance, and risk management across all areas of operations
- Manage HR, IT, and systems to support our remote-working team
- Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
- Provide strategic insight and deputise for the ED when required
- Support staff development and wellbeing, ensuring a positive and inclusive organisational culture
This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.
About You
We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.
You will have:
- Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
- At least 7 years’ experience in financial and operational management within the charity sector
- Strong understanding of HR, IT, risk management, and governance in small teams
- Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
- Excellent project management and strategic planning skills
- Strong interpersonal skills and the ability to lead and mentor others
- A proactive, organised, and solutions-focused approach
Desirable:
- Knowledge of UK charity governance and reporting requirements
- Experience working with philanthropists, funders, or in the environmental sector
- Interest in climate and biodiversity issues
Benefits Include:
- 25 days’ annual leave plus bank holidays, pro rata
- 7% employer pension contribution
- Flexible working arrangements
- Learning and development opportunities
- Home working allowance, laptop, and IT support
About the Organisation
The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.
EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.
If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overview
The Member Engagement Administrator will play a key role in supporting the eAA’s member engagement and event activities. This post will focus on increasing participation across the Association’s Special Interest Group (SIG) programme, supporting online and in-person events, and assisting in the delivery of the International Awards and International Conference.
The ideal candidate will be proactive, well-organised, and a confident communicator who enjoys working collaboratively with volunteers and external stakeholders. This is an exciting opportunity for someone who wants to contribute to a thriving membership organisation making a real impact in education and assessment innovation.
About the e-Assessment Association
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK that brings together everyone with an interest in digital assessment. Since 2008, the eAA has championed the adoption of technology-enhanced assessment across education, training, and professional learning.
The eAA’s mission is to:
- Provide professional support and facilitate discussion for people working in this field.
- Showcase and promote the positive contributions that technology makes to all forms of assessment.
- Develop and share good practice for both suppliers and consumers of e-Assessment technologies.
We are a small, friendly, and collaborative team with an active and growing global membership. There are always new and exciting projects in the pipeline, with some of our current including a rebrand and the launch of a brand-new website.
Key Responsibilities
Special Interest Group (SIG) Support:
- Manage the administration and coordination of the eAA’s Special Interest Groups.
- Support and prompt volunteer leads to ensure each SIG remains active and productive.
- Coordinate and schedule SIG meetings and online events, including setting up Cvent/ Zoom/Teams sessions and distributing materials.
- Assist with follow-up actions such as publishing content, circulating recordings, and gathering member feedback.
- Monitor engagement levels and prepare summary reports for the Operations Manager and Board.
Event Support (Online and In-person):
- Assist in the setup, promotion, and delivery of online events, including webinars, panel discussions, and SIG sessions.
- Manage speaker liaison, registration processes, and event logistics.
- Support the delivery of major eAA events including the International Conference (2026) and the International Awards Gala Dinner, including administrative coordination and event materials.
- Ensure a positive participant experience by handling communications and post-event follow-up.
Membership and Communications:
- Respond to member and volunteer enquiries in a timely and professional manner.
- Support the creation and distribution of newsletters, announcements, and updates about SIG and event activity.
- Contribute to website updates and online event listings (including management of our online ‘Events Calendar’).
General Administrative Support:
- Maintain accurate records and documentation in shared systems
- Support the wider team on projects or tasks as directed by the Operations Manager.
Collaboration and Teamwork:
- Work closely with internal teams, volunteers, and external partners.
- Attend in-person team meetings and support in-person at Association events (Time-Off-In-Lieu policy in operations for additional hours worked).
General:
- Maintain records, files, and documentation in an organised manner.
- Assist with special projects as required
- Other appropriate tasks and roles as delegated by the Operations Manager
- To undertake other duties which may, from time to time, be necessary to further the work of eAA.
Please note, there will be the occasional requirement (c. 6 times per year) to travel nationally (UK) for events and team meetings. These instances will include overnight stays. There may be future requirement for some international travel.
Qualifications
Essential Skills:
- At least 2 years’ experience in an administrative support role.
- Experience managing events (especially online events such as webinars or small conferences).
- Strong organisational and multitasking skills with high attention to detail.
- Excellent written and verbal communication skills.
- ‘Tech-savvy’ with a willingness and ability to adapt to new technologies and programmes, including AI. Confident using digital tools such as Microsoft Office, Zoom/Teams, and social media platforms.
- Ability to work independently in a remote team environment.
Desirable Skills:
- Experience working in a membership organisation, charity, or non-profit setting.
- Familiar with CRM systems, preferably HubSpot.
- Familiar with content creation tools such as Canva.
- Experience using event platforms such as Cvent.
- Passion for education and technology, with a commitment to promoting the use of e-assessment.
Benefits
- Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
- Professional development and training opportunities.
Working Arrangements
- This is a remote, work-from-home position.
- Occasional travel within the UK will be required for team meetings and events (travel and accommodation expenses covered).
- A Time-Off-In-Lieu (TOIL) policy operates for additional hours worked.
Application process
The e-Assessment Association is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to creating a diverse and inclusive work environment.
Interested candidates should submit their CV and a cover letter detailing their relevant experience and explaining why they are a good fit for this role. Applicants should remove any personal information from their CV and covering letter (name, email address, photograph etc.). We also ask applicants to complete our equality and diversity monitoring form at the point of application.
Applications should be submitted online via our website. We do not accept applications by email. The closing date for this vacancy is Wednesday 26 November, 12:00-noon GMT. If you experience any issues in uploading your application, require this description in a different format, or have any questions about the role, please contact Adam Taylor, Operations Manager.
Interviews will be held online (Teams or Zoom) on Thursday 4 December. Shortlisted candidates will be set a task ahead of interviews, details for which will be communicated following shortlisting. Please note, it is not possible to schedule interviews for any other date than that stated above. Interviews will take place in normal business hours (09:00 – 17:00)
The e-Assessment Association (eAA) has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to the eAA verifying that you are eligible to work in the UK before you start work.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Finance Manager will play a pivotal role in ensuring the financial health and sustainability of the organisation. Reporting to the Head of Business Operations, the postholder will oversee all financial operations, providing strategic insights to inform decision-making and ensuring compliance with financial regulations and best practices.
This role is integral to supporting the organisation’s mission of advancing health research through effective financial stewardship, and it offers an exciting opportunity for a motivated and experienced finance professional to make a significant contribution within a mission-driven organisation.
Main responsibilities
Financial Strategy and Planning
• Develop and implement robust financial strategies to support the organisation’s strategic goals.
• Prepare and monitor budgets, forecasts, and financial plans, ensuring alignment with organisational objectives.
• Support procurement and commercial processes, ensuring value for money and delivery assurance.
Financial Management, Reporting and Regulatory Compliance
• Oversee day-to-day financial operations, including accounts payable, receivable, and cash flow management.
• Prepare accurate and timely financial reports for the executive team, Trustees and external stakeholders.
• Lead the preparation of annual accounts and coordinate with external auditors, specifically in relation to Companies House and Charities Commission obligations.
Stakeholder engagement
• Work closely with workstream leads to provide financial advice and insights that guide strategic decisions.
• Collaborate with external funders, grant providers, and other stakeholders to ensure transparent financial management.
Process improvement
• Identify and implement improvements to financial systems, processes and tools, to enhance efficiency and accuracy.
Knowledge, skills and experience
- Professional accounting qualification (e.g., ACA, ACCA, CIMA) or equivalent.
- Proven experience in independent financial management, including budgeting, forecasting, and reporting.
- Strong understanding of financial regulations and compliance requirements in the UK, specifically in relation to not-for-profit, charitable and research organisations.
- Excellent analytical skills with the ability to interpret complex financial data.
- Advanced proficiency in financial software and Excel.
- Strong interpersonal and communication skills, with the ability to engage effectively with non-finance stakeholders.
- Experience of working in a health and/or data research environment.
- Familiarity with grant management and reporting requirements.
- Knowledge of financial systems, implementation and optimisation.
- Experience in developing financial strategies within a growing organisation.
- Experience of modelling operational costs to support decision making and delivery.
- Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines.
Desirable criteria
- Experience of working in an organisation in its infancy or a start-up.
- Understanding and experience of using project management tools and techniques.
- Understanding and experience of procurement of good and services in a health and/or data research environment.
Dimensions
- This is expected to be a full-time post however AHS would consider applicants looking for part-time opportunities.
- AHS is a national organisation, and our activities take place across the UK.
- Flexible working will be required across several geographical locations in the UK.
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, your preferred working hours (FTE or PTE) and including your current salary.
The closing date for this position is midnight on Sunday 23 November 2025.
Interviews are currently expected to be held during the week commencing 15 December 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
The Bumblebee Conservation Trust (the Trust) is recruiting a part-time HR Manager.
The purpose of this role is to manage and develop all core HR functions, supporting employees and the organisation and ensuring the delivery of HR services which are efficient, inclusive and aligned to the Trust values.
Based on the developing People Strategy, the HR team deliver a wide range of HR projects for continuous improvement. This is an exciting opportunity to make a positive difference in a friendly, highly focussed organisation with an important mission.
The role will line manage the Senior HR Officer and oversees HR operations, recruitment, policy development, staff development, wellbeing, EEDI and remuneration processes. The post provides an advisory service to the senior management team and will have the opportunity to play a key role within many of the Trust teams.
You will be CIPD level 5 qualified or working towards, and be able to demonstrate previous relevant experience of working at HR Manager level in which you will have delivered the full range of generalist HR operations. You will hold skills in relationship building, communication, project management and organisation together with good knowledge of employment law and digital systems utilisation.
Please refer to the job description and person specification on the webiste for more details of the role.
This is a part-time post for 21 hours per week across 3 days. A flexitime system is in place. This post will be employed on a permanent basis and is homeworking.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
People & Culture Manager
Location: Fully remote with flexible working arrangements
Contract: Permanent, part-time (0.6 FTE, 3 days a week which can be worked flexibly)
Salary: £21,500 - £24,000 pa, depending on experience (0.6 FTE of £35,828 - £40,000)
Closing Date for applications: Sunday 23rd November 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. Please note we are only able to respond to unsuccessful candidates.
* N.b. Both a CV and a cover letter must be submitted for applications to be considered.
Screening calls: Tuesday 25th and Wednesday 26th November 2025
Interviews: Monday 1st and Tuesday 2nd December 2025
Start Date: ASAP – this is a new post.
About: The Good Faith Partnership
At Good Faith, we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
The Opportunity
Good Faith is seeking our first People & Culture Manager – a hands-on, strategic HR generalist who is excited to shape and scale a people-first culture in a growing, purpose-driven organisation.
You’ll play a pivotal role in building and embedding people practices that reflect our mission and values, ensuring Good Faith remains an exceptional place to work. As an advisor to the senior leadership team (SLT) and a key support to colleagues across the organisation, you'll be responsible for day-to-day HR operations as well as helping to shape longer-term people strategy.
This role combines compliance and compassion, policy and people, and structure and soul. It’s ideal for someone who thrives in an agile environment, brings a proactive and people-centred mindset, and wants to make a lasting impact.
Key Responsibilities
HR Operations & Compliance
-
Act as first point of contact for HR matters, ensuring compliance with UK employment law and best practice.
-
Maintain and embed up-to-date HR policies and processes, delivering staff training where needed.
-
Manage sensitive employee relations issues (e.g. grievances, disciplinary, absence management) with fairness and integrity.
-
Serve as designated Safeguarding Lead
Recruitment & Onboarding
-
Lead inclusive and transparent recruitment processes, ensuring a great candidate experience
-
Oversee onboarding to ensure new team members feel welcomed, equipped and engaged from day one.
-
Provide direction, support, and oversight to the team member responsible for implementing recruitment and onboarding activities.
Performance & Development
-
Oversee effective line management processes, ensuring they are fair, developmental and aligned with our values.
-
Support managers to strengthen their people leadership skills and to deliver effective performance reviews and personal development plans.
-
Identify and coordinate learning and development opportunities to support growth and career progression.
Wellbeing, Engagement & Inclusion
-
Lead initiatives that promote employee wellbeing, engagement, and retention.
-
Design and run staff feedback mechanisms (e.g. surveys), working SLT to act on insights and improve workplace experience.
-
Champion diversity, equity, inclusion and belonging across all people practices.
People Systems & Processes
-
Manage HR systems (BrightHR), employee records and documentation.
-
Oversee payroll, pensions, and benefits administration (in collaboration with external providers where relevant).
-
Manage Associate (external consultant) contracts.
People Strategy & Culture
-
Develop and deliver a people and culture strategy aligned with our mission and values.
-
Embed our organisational values across people processes and internal communications.
-
Lead workforce planning to ensure we are structured for sustainable growth.
-
Develop and implement internal communications that strengthen alignment and team cohesion.
-
Foster a positive, supportive, and high-performing workplace culture.
Leadership & Management
-
Provide line management to relevant team members, supporting their growth and wellbeing, as required
-
Work closely with the SLT to provide HR insight and strategic advice.
Other
-
Undertake other reasonable duties consistent with the role and the evolving needs of the organisation.
Person Specification
We value lived experience, transferable skills, and potential – so if you don’t meet every requirement, we still encourage you to apply if this role excites you. However, the following will be an asset for this role:
HR Operations & Compliance
-
3–5 years of relevant HR experience, ideally within a small or purpose-led organisation.
-
Demonstrated experience managing sensitive employee relations issues.
-
Strong working knowledge of UK employment law, HR policy development, and HR best practice.
-
Demonstrable awareness of emerging trends in People and HR, including the opportunities and ethical considerations presented by AI and automation
-
CIPD qualification (Level 5 or above), or equivalent experience.
-
Experience acting as a Safeguarding Lead, or working closely with a Designated Safeguarding Lead.
-
Proven ability to design and deliver HR policy and compliance training.
Recruitment & Onboarding
-
Experience leading recruitment, including drafting role descriptions, selection criteria, managing shortlisting and interviews
-
Ability to create positive onboarding experience
Performance & Development
-
Experience developing and embedding performance management frameworks, including appraisals and personal development planning.
-
Ability in supporting and equipping managers in their line management responsibilities
-
Experience identifying learning and development opportunities that align with organisational and individual growth needs.
-
Understanding of how to support career progression and talent development in small or resource-constrained organisations.
Wellbeing, Engagement & Inclusion
-
Demonstrable commitment to diversity, equity, inclusion, and belonging in people practices and organisational culture
-
Experience designing and managing employee feedback mechanisms and using results to initiate change
-
Knowledge of workplace mental health practices.
People Systems & Processes
-
Experience managing HR systems (e.g., BrightHR or similar) and maintaining accurate and up-to-date employee records.
-
Proficient in overseeing payroll, pensions and benefits administration, including liaising with external providers.
People Strategy & Culture
-
Experience developing or contributing to a People & Culture strategy aligned with organisational mission and values.
-
Ability to embed organisational values into internal communications, processes, and leadership behaviours.
-
Demonstrated experience in workforce planning, team structuring, and anticipating future people needs for sustainable growth.
-
Strong understanding of how to build and maintain a positive, inclusive, high-performing organisational culture.
-
Experience writing and managing internal communications that support engagement, alignment, and transparency.
Leadership & Management
-
Experience of working independently and managing a broad portfolio of HR responsibilities with minimal supervision
-
Strong interpersonal skills with the ability to build trust across diverse teams and at all levels of seniority.
-
Demonstrated ability to provide strategic HR insight and advice
-
Experience in line management, including supporting direct reports’ development and wellbeing.
Other Skills and Attributes
-
Strong written and verbal communication skills; able to communicate complex or sensitive information with clarity and empathy.
-
Excellent organisational, planning, and prioritisation skills.
-
Proactive, solutions-focused, and adaptable to change.
-
High level of integrity, discretion and commitment to confidentiality.
-
Comfortable working in a fast-paced, values-led, and evolving environment.
Working Arrangements
-
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel once a month for a Tuesday full team meeting which takes place in Bristol or Reading. Additional coworking opportunities in Bristol, Reading or London may be possible.
-
This role is fully remote, with flexible working arrangements.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
Supporting Your Application
-
We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
-
All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
-
You will need to have the right to work in the UK.
-
If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
-
We’d be very happy to answer any specific questions relating to this role - please email us on with ‘Query for People & Culture Manager role’ in the email subject line and we’ll get back to you as soon as we can.
-
To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these to us with ‘Application for People & Culture Manager role’. Applications must be received by 11:59pm on Sunday 23rd November 2025.
-
For more information, see our website or find us on X at @goodfaith
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).
Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.
About the role
Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.
We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands. Travel expenses will be paid.
Key Responsibilities
Staff management
- Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
- Visit ELIs in school regularly to provide supervision, quality assurance and support.
- Recruit, train and induct new ELI practitioners as required.
- Design and create training materials for new ELIs.
- Provide annual training for teachers who have pupils taking part in the programme.
- Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
- Lead the fortnightly ELI meeting, supporting with any issues which may arise.
Programme delivery, school liaison and evaluation
- Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
- Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
- Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
- Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
- Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
- In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.
Platform development
- Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
- Liaise with the platform development team to feedback on platform bugs and areas of improvement.
- Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.
General responsibilities
- Liaise with Managers in all other departments as required.
- Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.
Qualifications Criteria
- Qualified teacher status (QTS)
- Right to work in the UK
Required skills & experience:
- Experience of working in education
- Experience of teaching or leading early reading and/or phonics
- Understanding of current phonics pedagogy and diversity of phonics schemes
- Experience of line management
- Highly motivated, energetic individual with excellent interpersonal and organisational skills
- Ability to adapt and embrace a changing environment
- Excellent personal planning and a proven ability to work independently
- Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
- Highly computer literate with hands-on experience of using MS Office and platforms and tools
- such as Google analytics, PowerPoint and more
- An understanding of Child Safeguarding
- A commitment to Chapter One’s mission and values
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience referencing the key requirements in the job description.
2) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
PLEASE NOTE: first round interviews will be held on 27th November and second round interviews will be on 4th December.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.




