Operation manager jobs in London, greater london
This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.
This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Finance Officer
P/T (0.6FTE) Finance Officer- £32,000 circa pro rato
Homebased with some travel to London.
We are seeking to appoint a Finance officer to join our small but dynamic Finance team.
As a Finance Officer you will support the Senior Finance Manager by delivering accurate and timely transactional finance services, maintaining financial records, and assisting with reconciliations, reporting, and audit preparation.
This role will ensure that the day-to-day financial operations of the organisation and its branches run smoothly and in compliance with policies.
Who we are
Landscape Institute is the UK’s chartered body for landscape professionals and an educational charity committed to advancing the practice of landscape. Through the work of our members, we strive to protect, enhance and conserve the natural and built environment, creating places that benefit both people and nature.
Members are at the heart of the LI. Supporting the professional development and practice of our members drives and motivates everyone engaged within the LI.
The role
This is an exciting opportunity for a finance officer who is organised, reliable and detail focused person to join the finance team.
This is a critical operational role within the LI, you will be supporting the Senior Finance Manager in the day to day running of our financial systems and processes. The role holder will work closely with the Senior Finance Manager and the broader LI Team to help ensure strong financial information and control across the LI.
Key Criteria
A key criteria for the role is a great team player who has excellent organisational skills, strong attention to detail and the ability to manage financial information appropriately.
Application process
If you are passionate about the role and have the skills and expertise we are looking for, we would love to hear from you,
Please apply with your CV.
More information about the role go to our website
Applications close 06th Jul
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is an exciting role within Spear’s programme delivery team, leading and inspiring Centre Managers across a region to deliver high-quality coaching and strong outcomes for young people. The role combines line management, performance oversight and contributing to the ongoing development of Spear’s coaching culture and curriculum. It’s a great opportunity for an experienced coach and people manager to shape delivery and help more young people move into education, employment, or training.
Key information:
- Salary: from £36,000 dependant on location
- Location: London/South of England or West of England
- Full-time, Permanent
- 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
- Regular staff prayer meetings, conferences and retreats (one residential)
- Closing date: Friday 3rd July (We interview on a rolling basis and will close the role early if we find the right candidate)
We are an office-based organisation, working face-to-face with the trainees and value the collaboration and opportunities to work creatively and build community that this offers us. There is an expectation of travel and of spending time in the centres where the Programme Manager has oversight.
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Excellent all-round coaching ability, with extensive coaching experience in group and 1-1 facilitation and/or other relevant transferable skills
- Highly experienced in line management and holding responsibility for others’ professional development and wellbeing
- Effective interpersonal skills and high emotional intelligence, with the ability to relate confidently to church partners as well as a range of audiences, internally and externally
- Self-motivated forward planner who exercises initiative, with the ability to prioritise workload, including working well under pressure
- Good IT skills, with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook, and PowerPoint
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Senior Philanthropy Manager – Macmillan Ventures
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically 1 day per week in office, plus travel for external meetings as required)
Salary range: £54,000 - £59,000
Are you a high‑value fundraiser with a passion for innovation and impact? Do you have experience developing relationships with high-net-worth individuals and philanthropists who want to drive transformational change?
If you’re excited by the potential of venture capital, technology and philanthropy to reshape cancer care, this could be the role for you.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
You will play an important role in helping Macmillan harness philanthropy to deliver our mission. Macmillan Ventures is our impact investing programme, backing the most promising technologies in the sector – from precision medicine to AI‑enabled diagnostics – by partnering with some of the most exciting start‑ups in the world to transform cancer care.
In this role, you will build and inspire a community of forward‑thinking philanthropists to provide the capital needed to power this work. You will help shape and grow Macmillan Venture Partners, positioning it as a compelling, high‑impact opportunity for philanthropists who want to combine charitable purpose with an interest in innovation and venture capital.
Working closely with a network of senior volunteers, investment professionals, entrepreneurs and technology pioneers, you will unlock new relationships, grow significant income and strengthen Macmillan’s position as a leader in philanthropic impact investing. This is a highly collaborative role at the intersection of philanthropy, innovation and cancer care.
Key responsibilities:
- Develop new and existing high‑net‑worth relationships in support of Macmillan Ventures.
- Deliver income against an ambitious multi‑million‑pound campaign target over the next five years.
- Steward and cultivate high‑value gifts (£50k to £1m+) from high‑net‑worth individuals with a strong interest in delivering Macmillan’s mission through innovation and venture capital.
- Contribute to shaping our Impact Investing proposition, working closely with the wider Philanthropy and Macmillan Ventures team to create a compelling case for support.
- Inspire and support a network of senior volunteers to expand our reach and grow support, particularly among investment professionals, entrepreneurs and technology pioneers.
- Work closely with the Stewardship and Operations team to drive a data‑led approach to fundraising, including prospect research, pipeline management and impact evaluation.
- Collaborate with Corporate Partnerships colleagues to ensure a joined‑up approach to cultivation and stewardship across the wider division.
About you
You will be an experienced high‑value fundraiser who brings:
- A track record of securing six‑ and seven‑figure donations from high‑net‑worth individuals.
- Experience of working with senior volunteers to grow networks and secure donations.
- Excellent communication and relationship‑management skills, with the confidence to lead relationships with successful, high‑profile donors.
- Experience of working across a large, complex organisation to deliver a great donor experience.
- Experience of using data and insight to drive fundraising activity.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Wednesday 24th June
Interview dates: Online interviews will be held on the weeks commencing 29th June and 6th July (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with STOP THE TRAFFIK to recruit a Head of Operations.
London (hybrid working) | Permanent | £42,856–£51,432
STOP THE TRAFFIK works globally to prevent human trafficking and exploitation, disrupting criminal networks through intelligence, partnerships and targeted prevention programmes.
This is an exciting opportunity to join the Senior Leadership Team and help shape the operational infrastructure that enables the organisation to deliver its mission and maximise its impact.
Key responsibilities:
- Lead the organisation's operations, ensuring effective systems, processes and compliance
- Oversee governance, risk management, policy development and data protection
- Coordinate financial planning, budgeting and operational reporting
- Lead people operations, supporting recruitment, performance management and organisational culture
- Drive continuous improvement across systems, processes and ways of working
About you:
- Experienced in operational leadership within the charity, public or private sector
- Strong knowledge of governance, compliance, risk and organisational effectiveness
- Skilled in managing budgets, projects and organisational change
- A collaborative leader who can balance strategic thinking with hands-on delivery
- Motivated by the opportunity to contribute to a purpose-driven organisation
This role would suit candidates from the charity, public or private sectors who can demonstrate transferable operational leadership experience and a commitment to purpose-driven work.
STOP THE TRAFFIK is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds, including those with lived experience.
This is a fantastic opportunity to play a key role in a growing international charity tackling one of the world's most pressing human rights issues.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Purpose of the job
The Operations Officer provides vital administrative and operational support across UK Youth, helping ensure our people, systems, and workplaces are set up for success. You will play a key role in keeping day-to-day operations running smoothly and ensuring teams have the tools, resources, and information they need to work effectively.
Working closely with the Head of Operations, you will take responsibility for core operational processes including systems administration, facilities coordination, cross-departmental events and compliance support.
This role strengthens the foundations that enable UK Youth to deliver for young people in the long term by supporting strong systems, effective ways of working, and a positive workplace environment.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.
As the UK’s national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.
We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come
Key responsibilities
IT & Systems
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Manage the day-to-day relationship with our IT support partner, including monitoring support tickets, approving change requests, and escalating issues to the Head of Operations where required.
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Support the maintenance and monitoring of IT equipment in collaboration with our IT Support Partner
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Maintain our IT asset register; be responsible for ensuring all IT equipment is accounted for and organising its safe distribution.
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Maintain and improve UK Youth’s SharePoint and MS Teams sites and channels, ensuring efficient organisation, accessibility of information and compliance with information and data protection policies
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Support operational improvement projects, including process automation e.g., use of Microsoft Forms and Power Automate to streamline and automate internal workflows such as onboarding, approvals, and data collection.
Office Management
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Serve as the primary point of contact for all London office facility needs, liaising with landlords, contractors, suppliers, and cleaners to ensure the workspace remains safe, functional, and well maintained.
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Manage staff building access and oversee the use of UK Youth’s storage facility, ensuring secure and efficient use of space.
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Manage and maintain the room booking systems, ensuring availability, access, and efficient use of meeting spaces.
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Manage departmental shared inboxes, general phone lines and post, ensuring timely and helpful responses.
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Coordinate purchasing and maintenance of office supplies and equipment, ensuring value for money and timely delivery.
Health & Safety
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Act as the main contact for Health & Safety within our London office, ensuring compliance with policies and procedures.
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Coordinate H&S inductions and site orientations for all new starters and maintain risk assessments, compliance logs, and required documentation.
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Maintain UK Youth’s risk assessment log and review schedule
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Support the collection, tracking, and reporting of organisational H&S compliance data, contributing operational reporting.
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Contribute to the development and documentation of standard operating procedures (SOPs), templates, and internal process playbooks.
Team Support
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Provide day-to-day administrative and coordination support to the People and Operations Team.
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Maintain departmental calendar, schedule meetings, and coordinate agendas, papers, and minutes.
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Lead logistics for key organisation-wide events such as our quarterly Town Halls.
Experience we're after
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Experience supporting operations, administration, compliance, or facilities within a busy organisation.
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Experience coordinating service providers, contractors, or suppliers.
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Experience supporting digital systems (e.g., Microsoft 365, SharePoint, Teams) and contributing to process improvements.
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Experience handling sensitive information and maintaining accurate, high-quality records.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 10th July 2026 at 23:59 (midnight)
Provisional Interview Dates: 21st and 23rd July 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Programme and Finance Manager
We are seeking an organised and proactive Programme and Finance Manager to support the planning, coordination and financial management of a major exhibitions and displays programme.
Position: Programme and Finance Manager
Salary: £39,791 per annum
Location: London
Hours: Full-time, 36 hours per week
Contract: Permanent
Closing Date: 9 July 2026
About the Role
This is an exciting opportunity to join a leading cultural organisation in a pivotal role supporting the delivery of an ambitious artistic programme.
Working closely with senior colleagues, you will coordinate and communicate programme schedules, processes and timelines, while providing project management support across exhibitions, displays and commissions. You will also play a key role in financial management, supporting budgeting, forecasting, reporting and financial control activities.
Key responsibilities include:
- Coordinating programme schedules, milestones and key project information
- Supporting programme planning and preparation of materials for senior decision-making
- Monitoring exhibition and display timelines and ensuring delivery remains on track
- Managing departmental budgets, forecasting and financial reporting processes
- Preparing financial information for internal stakeholders and funders
- Coordinating budget meetings and financial workflows
- Supporting compliance with financial procedures and funding requirements
- Line managing and supporting a team of three staff members
- Acting as a key point of contact for programme and finance information across the organisation
About You
You will be an excellent communicator with exceptional organisational skills and a strong eye for detail.
You will ideally have:
- Experience of project management and/or programme coordination
- Strong financial, budgeting and forecasting skills
- Excellent planning, administrative and organisational abilities
- Experience working across complex organisations and managing multiple priorities
- Strong written and verbal communication skills
- The ability to analyse, collate and present information clearly and accurately
- Experience of developing and maintaining effective project management systems
- Previous line management experience
- Strong IT skills, including Microsoft Office applications
An interest in arts, culture or the creative sector would be advantageous.
About the Organisation
This organisation is one of the UK's leading cultural institutions, committed to making art and creativity accessible to all. Through an ambitious programme of exhibitions, displays and commissions, it welcomes audiences from across the UK and around the world.
The organisation is committed to equality, diversity and inclusion and values the different perspectives, experiences and backgrounds that people bring. Applications are welcomed from candidates with transferable skills and relevant experience, even if they do not meet every requirement listed.
Benefits
Benefits include:
- Generous annual leave entitlement
- Pension scheme with employer contributions
- Life assurance and income protection
- Interest-free season ticket loan
- Cycle to Work scheme
- Employee assistance programme
- Discounts and staff benefits
- Free or discounted access to exhibitions, galleries and museums
Other roles you may have experience of could include: Programme Manager, Project Manager, Programme Coordinator, Project Coordinator, Operations Manager, Finance and Operations Manager, Programme Delivery Manager, Exhibitions Manager, Business Manager, Portfolio Coordinator.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Do you enjoy leading technology improvement initiatives that deliver real organisational impact?
Are you comfortable working across projects, systems, data and stakeholders to turn ideas into practical solutions?
London City Mission is looking for a Systems Development Manager to lead the next phase of development, optimisation and improvement across our core business systems.
This is a unique opportunity to help shape how technology supports mission, ensuring that key systems continue to evolve in ways that are joined-up, sustainable and focused on delivering value.
About the role
Following a significant period of organisational transformation, including the implementation of Microsoft Dynamics 365, Business Central and other key platforms, London City Mission is entering a new phase focused on optimisation and continuous improvement.
As Systems Development Manager, you will lead a portfolio of systems initiatives that help the organisation get the best from its technology investments. You'll work across departments, helping stakeholders identify opportunities, clarify requirements and deliver improvements that support ministry and operational effectiveness.
This is a broad and varied role combining project management, business analysis, stakeholder engagement and systems development. While there will be opportunities for hands-on contribution, the primary focus is on planning, coordination and successful delivery across multiple initiatives.
What you’ll be doing
- Leading and coordinating a portfolio of systems development and improvement projects;
- Managing delivery plans, milestones, dependencies and risks;
- Supporting CRM Phase 2 development and future fundraising platform initiatives;
- Helping establish and develop reporting capability through Power BI and Microsoft Fabric;
- Translating business needs into practical systems solutions;
- Working with colleagues across the organisation to improve processes and ways of working;
- Coordinating delivery with external suppliers and technology partners;
- Supporting reporting, data and information management initiatives; and
- Helping ensure effective transition of development activities into business-as-usual support.
What we’re looking for
- Has experience delivering business systems, technology or data initiatives;
- Is a confident project manager with excellent organisational skills;
- Can analyse business requirements and translate them into practical solutions;
- Is comfortable working across multiple systems and stakeholder groups;
- Has strong communication and relationship-building skills;
- Can balance strategic thinking with practical delivery; and
- Enjoys improving systems, processes and ways of working.
Experience with Microsoft Dynamics 365, Power Platform, Power BI, Microsoft Fabric or Business Central would be advantageous, as would experience within a charity or values-driven organisation.
Why join us?
Everything we do at London City Mission exists to help churches across London reach people with the good news of Jesus Christ, particularly those on the margins of society.
Technology plays a vital role in enabling that mission. This role offers the opportunity to influence how systems, data and processes support ministry, fundraising, operations and decision-making across the organisation.
You'll join a collaborative team committed to excellence, continuous improvement and serving the wider mission well.
Benefits
- 25 days annual leave (pro-rated for contract duration)
- Additional leave between Christmas and New Year
- Attractive pension scheme with generous employer contribution
- Hybrid working approach
- Cycle to Work scheme
- Regular prayer gatherings, team days and spiritual development opportunities
- Opportunity to contribute directly to the mission and ministry of London City Mission
Occupational requirement
London City Mission is an organisation committed to preaching the Christian gospel to the people of London.
There is an occupational requirement that the person appointed be an evangelical Christian and able to agree with the Mission's Statement of Faith and Conduct.
Accessibility
If you require any reasonable adjustments during the recruitment process, please let us know when submitting your application and we will be happy to discuss how we can support you.
The client requests no contact from agencies or media sales.
We are looking for an Operations Assistant, to support the Executive and Operations team in administrative and travel support delivering campaigns to accelerate a fair phase-out of oil and gas in the UK. We have grown rapidly as an organisation over the last five years and are looking for a new member of the team to provide cross-organisational support as we head into the next phase of our development. We’re looking for someone with energy and enthusiasm to provide comprehensive executive support to the Executive Director, and support to underpin the smooth running and efficiency of our operations. It is a varied role that will suit a versatile and strong “generalist” who can handle complexity and is proactive and resourceful. You will work closely with the Executive Director and Operations Team across a wide variety of tasks and responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Romford, please note that this location does not have step free access
Salary: £34,400
Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents.
You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed.
This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation
Key Responsibilities
1. Operational Leadership and Service Delivery
• Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery.
• Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability.
• Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy.
• Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs.
• Identify and respond to operational risks across sites, escalating to the Board where appropriate.
2. Safeguarding
• Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites.
• Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready.
• Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board.
• Embed a culture of safeguarding awareness and accountability across the whole staff team.
3. Financial Management and Budget Oversight
• Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly.
• Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes.
• Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner.
• Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners.
• Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission.
4. Human Resources and Workforce Management
• Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability.
• Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately.
• Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly.
• Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios.
• Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team.
5. Commissioner and Stakeholder Relationships
• Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners.
• Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns.
• Represent PACE at external meetings, forums, and events as required.
• Support the development of community partnerships that extend the reach and impact of PACE's services.
6. Compliance, Governance and Risk
• Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation.
• Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites.
• Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk.
• Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight.
7. Systems, Monitoring and Evaluation
• Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds.
• Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs.
• Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools.
Produce and sign off external impact reports for funders and commissioners
Essentials:
- Experience in an operational management role within a children's services, play, youth work, education, or social care setting
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At least 3 years in a management role with direct line management of multiple staff or teams
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Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility
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Experience managing multi-site or multi-service delivery
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Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring
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Experience of working with Ofsted regulatory frameworks, including EYFS
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Strong people management skills: supervision, appraisal, performance management, and HR process compliance
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Experience working with, and reporting to, a Board of Trustees or equivalent governance body
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Excellent written and verbal communication skills
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Ability to manage competing priorities across multiple sites calmly and consistently
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Commitment to inclusive practice and experience working with children with disabilities and additional needs
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A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification)
Desirable
- Experience of income generation including commissioner relationships, grant management, and contract compliance
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Experience of charity or voluntary sector management
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Coaching or mentoring experience
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Knowledge of Camden's VCS and community infrastructure
Conditions of Employment
• This post is subject to an enhanced DBS check.
• The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence.
• PACE is an equal opportunities employer and positively encourages applications from all sections of the community.
• PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
About the role
We’re looking for an experienced, highly organised Operations & Office Coordinator to play a central role in keeping our London office running smoothly and supporting our wider organisation.
This is a varied and hands-on role, with responsibility across office operations, governance coordination, and senior leadership support. You’ll be a key point of contact for colleagues and trustees, helping ensure everything runs efficiently behind the scenes.
Flexible working that works for you
This role is designed to be genuinely flexible.
- 21 hours per week, with flexibility over how these are worked
- We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours)
- Hybrid working, with two days per week in our London office
We aim to agree a working pattern that provides consistency and predictability, while fitting around your other commitments.
We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.
What you’ll be doing
This is a broad and rewarding role with real ownership. You will:
- Support governance processes, including Board and Committee meetings and documentation
- Provide administrative and coordination support to the CEO and senior leadership team
- Maintain and improve systems and processes, with the opportunity to shape how things are done
- Coordinate IT support, equipment and asset management
- Coordinate logistics for meetings, events and travel
- Take ownership of the day-to-day running of the London office, ensuring it is organised, efficient and welcoming
- Act as the main point of contact for facilities, suppliers and office-related queries
About you
We’re looking for someone who brings strong prior experience and enjoys working in a role with variety and responsibility.
You will likely have:
- Experience managing or coordinating a busy office or operational environment
- Confidence working independently and taking ownership of tasks and processes
- Strong organisational skills and attention to detail
- Excellent communication skills, with the ability to work with senior stakeholders
- Good working knowledge of Microsoft 365
- A proactive approach and the ability to juggle competing priorities
Why join us?
- A genuinely flexible, part-time role designed to support work-life balance
- A supportive and collaborative working environment
- The opportunity to take ownership of a varied and important role
- The chance to contribute to an organisation delivering meaningful impact
About Farm Africa
Farm Africa is a leading charity working with smallholder farmers and small businesses in eastern Africa to improve incomes while protecting the environment.
We combine expert knowledge with practical solutions to create lasting change for farmers, their families, and the ecosystems they depend on.
How to apply
We encourage applications from people of all backgrounds and particularly welcome those returning to work after a career break.
More information about the role can be found on the jobs page of our website.
The client requests no contact from agencies or media sales.
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
Day-to-day operations support
The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.
Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.
A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
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Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
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A statement not exceeding 800 words on your proposed approach to the deliverables, including:
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Your technical and subject matter expertise
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Your personal style and approach to working with others
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How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
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Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
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A clear commitment to undertake the work within the timeframe set out above
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Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
We build capacity & infrastructure to accelerate the transition to a new economy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Market Lead
Reporting To: Supply Manager
Salary Range: £30,000 – 32,000 (Dependent on experience)
Contract Type: 1 Year (With the possibility of extension)
Location: East London (New Spitalfields Market and our Poplar Depot)
Hours/Days per week: 37.5 hours per week, 5am – 1.30pm, 5 out of 6 days Monday – Saturday.
Our Vision: A UK where “No good food goes to waste”.
Felix rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Our Mind Sets
SAFETY FIRST – ONE TEAM ONE MISSION – BUILD TRUST IN EVERY INTERACTION – GROWING TOGETHER
Duties and Responsibilities
- Identify, secure and quality control surplus produce to be taken to our East London depot and distributed to the local community.
- Liaise with the depot teams over any day-to-day issues.
- Manage the supplier base so deliveries of stock are consistent and maximised.
- Manage and maintain market relations, ensuring Felix fulfils its partnership commitments with the City of London.
- Coordinate daily logistics between New Spitalfields Market and all areas of Felix, including liaising between our East London Depot, Food Supply, Volunteering and Transport /Logistics Teams.
- Account manage all market traders.
- Manage the Felix office on site.
- Work closely with traders to ensure the relationship with The Felix Project is mutually beneficial.
- Manage volunteers onsite, including induction tours and delegating quality control.
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At RSBC, we believe every blind young person should have the opportunity to live life without limits. We support young people to develop the confidence and skills they need to reach their full potential. Our work is driven by our core values: trust, energy, ambition and motivation.
About the role
We are looking for a highly organised and proactive Business and Operations Officer to support the smooth running of our College in a term time only role.
This is a varied and rewarding role where you will play a key part in student admissions, staff onboarding and day-to-day operations. You’ll be responsible for maintaining accurate student data through our MIS system, coordinating processes, and supporting colleagues across the College.
Working closely with the Vice Principal and Head of Business and Operations, you’ll help ensure our systems, processes and administration are efficient, accurate and impactful.
This role would suit someone who thrives in a busy environment, enjoys working with data and systems, and wants to use their skills to make a meaningful difference.
Key responsibilities
- Support student admissions, including coordinating assessments and preparing documentation
- Maintain and manage student records using the College MIS system
- Coordinate student onboarding and induction processes
- Provide administrative support for staff onboarding processes
- Act as a key point of contact for MIS systems, including supporting and training colleagues
- Produce reports, surveys and documentation for leadership and governance
- Support operational activities including facilities, health & safety and contracts
- Assist with financial administration including costings and reconciliations
- Take accurate minutes and support internal and external meetings
About you
You will bring:
- Degree (or Level 6) in Business, Finance, Mathematics or related numerical/operational discipline.
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Confidence working with systems, data and Microsoft Office
- The ability to manage a varied workload and meet deadlines
- A proactive, solutions-focused approach
- Strong interpersonal skills and the ability to build relationships
Desirable:
- Experience in an education, charity or administrative setting
- Experience using MIS or database systems
- Interest in supporting young people with additional needs
Why join us?
- Flexible working arrangements
- A supportive, values-driven organisation with real social impact
- The opportunity to contribute to life-changing work for blind and vision-impaired young people
- Employee Assistance Programme
- Perkbox benefits platform
- 3% employer pension contribution
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.