Operation officer jobs

The Stag operates through a low-risk hall-hire business model. It is not allowed to promote its own shows – it provides the professional facilities for others to hire space and put on shows.

Reporting to the Chairman of the Board of Trustees, the CEO leads a small, professional and dedicated team (currently 20 employees (17.8 FTE)) boosted with part-time casuals in the box office plus a team of volunteers at events. The CEO will ensure the charity fulfils its mission and achieves its charitable objectives whilst maintaining the strong financial sustainability it now enjoys.

The role requires the CEO to a be a BIIAB personal licence holder and to act as Designated Premises Supervisor as well as being the Company Secretary. More details from The Stag's website.

The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.

About MediCinema

MediCinema is a UK-registered charity dedicated to providing cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients, their families, and carers. For 25 years, we have brought the power of cinema to hospitals, and in recognition of our impact, MediCinema was honoured with BAFTA’s Outstanding British Contribution to Cinema Award at the 2025 EE BAFTA Film Awards.

We build and run fully accessible cinemas within hospitals, screening the latest films at no cost to patients or the NHS. Our services help reduce isolation, stress, and anxiety, enhancing emotional and mental wellbeing while fostering resilience. We support patients of all ages, including dedicated paediatric screenings at several sites.

We have an ambitious goal to establish a MediCinema in every NHS region across the UK, and rely on long-term partnerships with NHS Trusts, Hospital Charities and the corporate sector to sustain and expand our services.

The Role

Reporting to the CEO, this new senior leadership role is central to ensuring MediCinema’s financial sustainability, operational excellence, and people-centred culture. The Director will lead the charity’s finance, HR, and business operational functions, ensuring robust systems, compliance, and strategic alignment with our mission.

This is a hands-on role for a values-driven leader who thrives in a collaborative, purpose-led environment and is passionate about improving patient experiences through innovative service delivery.

This role will be managing external HR and IT consultants and supported by a part time (1 day per week) assistant.

Key Responsibilities

Leadership and Strategy

· Participate in strategic and business planning processes, supporting the CEO and trustees to develop the strategic plan

· Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation.

Finance

· Lead the finance function, overseeing budgeting, forecasting, management accounts, and statutory reporting.

· Ensure robust financial controls and compliance with regulatory requirements.

· Manage cashflow, reserves, and risk, supporting strategic financial planning.

· Lead on financial reporting to the Board and relevant committees.

· Oversee payroll, pensions, and financial administration.

· Managing the annual audit process and liaising with auditors

· Liaising with tax specialists on VAT, corporation tax and other matters as required.

· Liaising with the Treasurer on all key financial matters on a quarterly basis

Business Operations

· Ensure efficient delivery of office services and a safe, well-maintained working environment.

· Lead on the IT systems and digital strategy ensuring platforms are secure and support business needs

· Work with the external IT consultant to maintain and evolve the infrastructure, systems and processes in place to align with business needs and industry regulation

· Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security

· Manage contracts, suppliers, and internal processes to ensure value and efficiency.

· Support the commissioning of new MediCinema sites, including project planning and stakeholder engagement.

· Lead on the annual insurance renewal process

HR and People Development

· Lead on strategic workforce planning, recruitment, onboarding, and talent retention.

· Embed inclusive HR policies and practices aligned with MediCinema’s values.

· Provide support and evolve processes to strengthen employee relations, performance management, and wellbeing.

· Support line managers in developing high-performing, motivated teams.

· Ensure compliance with employment law and HR best practice.

· Work with the external HR consultant on HR admin,including due diligence, onboarding and recruitment.

Governance and Compliance

· Maintain up-to-date policies and procedures across finance, HR, and operations.

· Ensure compliance with legal, regulatory, and safeguarding requirements.

· Support the CEO and Board with governance processes, reporting, and policy development.

The Person

Experience and Background

We are seeking a strategic leader with experience across finance, operations, and HR — ideally within the UK charity or public health sector. You may have worked in healthcare, education, or social impact organisations, and bring a strong understanding of compliance, governance, and people leadership. Candidates with a relevant background in SMEs may be considered, but will need to demonstrate a commitment to quickly developing the specialist knowledge required by charity regulations and an aptitude for operating within the third sector.

You will be comfortable working in a hands-on, collaborative environment, with a deep respect for MediCinema’s mission and values.

Skills and Qualifications

· Professional accounting qualification (ACA, ACCA, CIMA or AAT)

· Strong understanding of HR, IT, risk management, and governance in small teams

· Proven experience managing budgets, audits, and accounts (Quickbooks experience ideal)

· Excellent project management and strategic planning skills

· Strong interpersonal skills and the ability to lead and mentor others

· A proactive, organised, and solutions-focused approach

How to Apply

Please send your CV and a covering letter telling us about your suitability for this role, why it appeals to you and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.

Closing date for applications: Midday, Friday 30th January 2026 with a view to holding first round interviews in mid February.

We are an equal opportunities employer and an accredited Living Wage Foundation employer.

Our mission is to foster community-led green space management through collaboration, advocacy, and education.  We believe that green open spaces can be better sustained by empowering communities and our existing network numbers 150 plus members throughout Birmingham. As our Operations Director, you will direct and control the ongoing operations of Birmingham Open Spaces Forum (BOSF), to achieve the strategic and business performance objectives required by the Trustees. 

Director of Operations

Lead with Purpose. Shape the Future of Christian Care.

Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.

We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.

About the Role

As Director of Operations, you will:

• Lead and oversee our portfolio of established care homes and housing schemes.
• Ensure regulatory compliance, quality of care, and financial sustainability.
• Drive operational excellence, innovation, and efficiency through systems and processes.
• Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
• Inspire and develop a talented team of managers and operational leaders.

This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.

About You

• We are looking for a strategic, values-driven leader who brings:
• Significant experience in adult social care operations or a closely related sector.
• Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
• Proven ability to deliver quality and financial targets at scale.
• A collaborative leadership style, with a commitment to developing people and culture.

A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).

Why Join Us?

• Be part of a growing organisation with a clear vision and calling.
• Influence how society values older people and supports churches in ministry.
• Work in a culture that prioritises prayer, faith, and excellence.
• Competitive salary, generous holiday, pension scheme, and life assurance.

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

The Operations Director is a  senior leadership role at St Stephen’s, helping turn vision and strategy into effective day-to-day delivery. A highly relational role, combining strong operational leadership with collaboration, trust-building and a genuine care for people. The person we are looking for will lead across people, finance, systems, buildings and operations helping the church respond to the Holy Spirit and deliver our mission well.

Reporting to: Co-Executive Director

Benefits:

25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits 

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI. 

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.

Key responsibilities include, but are not limited to:

Financial Management & Accounting

1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.

2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.

3.Manage relationships with external accountants, auditors, banks, and financial service providers.

4.Ensure appropriate and best practice financial policies and controls are in place. 

5.Ensure financial risk is identified and managed appropriately.

Fundraising & Development

1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.

2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.

3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.

4.Support relationship management with key donors, foundations and partners.

Operational Systems & Processes

1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).

2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.

3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance

1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.

2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.

3.Establish and monitor risk management frameworks and our risk register.

4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations

1.Oversee recruitment, onboarding, performance management, and staff development.

2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.

3.Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration

1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.

2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.

3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential

·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management 

·Strong experience of budgeting, forecasting, audit & financial compliance 

·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail 

·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc. 

·Highly organised and able to manage multiple priorities; excellent time-management skills 

·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly 

·Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable 

·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting

·Experience of operating in non-profit / mission-driven / legal organisations 

·Legal or compliance experience

·Experience of international operations, dealing with cross-border legal / regulatory issues 

·Experience of change management and scaling teams or systems 

·Understanding of, or interest in, legal, tech justice issues 

·Experience of hybrid / remote team leadership

·Experience with fundraising finances, grants management, donor reports

Length and salary

This is a permanent full-time role with six-month probation period. 

How to apply

Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website. 

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.

Do you enjoy problem-solving and implementing new processes? Do you pride yourself in delivering a good service to colleagues? Do you want to work for a charity that makes a difference here in York?  

Age UK York is a local charity that exists to support older people of York, their families, and carers. Our team provides a wide range of services that make a valuable difference to the needs and lives of older people across the city. Through a dedicated team of staff, volunteers, and supporters, Age UK York has been supporting older people in York for over 50 years and exists to continue to be there when needed.  

If you are highly organised and are knowledgeable of health and safety and data protection, we would like to hear from you. As Operations Manager, you will support the office function and our people, providing key assistance to our teams delivering services. This includes essential organisational support for Information and Communications Technology (ICT), estates management, and related health and safety and risk arrangements.

You will ensure the efficient and effective running of our Age UK York office, and the processes and systems needed to facilitate this. This extends to the other premises used by our organisation, including our charity shops in York.

You will manage a small team of staff, ensuring services are delivered effectively. You will work to meet other managers’ expectations and balance competing business priorities while maintaining high customer service standards. This includes making sure relevant processes meet our National Quality standards.

Key Responsibilities:

• Line management of staff, including Administration and Data reporting roles.
• Work with service managers to align the cross-organisation Business Support function to the developing needs and priorities of our operations. Liaising with external stakeholders, including providers, landlords, suppliers, and partners, in undertaking works and reviewing the effectiveness and value for money.
• Management of our St. Edmunds office and ensuring a safe and effective working environment for all our team and visitors.
• Provide oversight to our shop locations across York, working with our shop teams to ensure suitable, high-quality, and welcoming locations.
• Work with the CEO and other colleagues in our obligations in accordance with data protection law – including GDPR – and undertake named duties such as our assigned information governance role registered with the Information Commissioner’s Office (ICO) and commitments to partners such as the NHS.
• Work with the CEO and colleagues in ensuring organisational Health and Safety and our commitment to the highest standards for our people and all who use our services.

Key Qualifications, Skills, and Experience:

· Self-motivated with effective organisational skills, including prioritising, managing competing demands and monitoring own and others' workload

· Relevant experience in operational services: administrative, ICT, and premises management

· Knowledge of GDPR regulations

· Passion and commitment to work within a not-for-profit organisation and foster a team approach in working to help others

Salary and Benefits:

· £28,176.46 per annum on a 35 hour per week contract

• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.  
• Birthday day off  
• Enhanced sick pay after 6 months of service
• Potential for funding towards professional qualifications 
• Employee discounts
• Free eye test 
• Free flu jab

About Mesothelioma UK

Mesothelioma UK is a national charity dedicated to supporting anyone affected by mesothelioma, a rare and aggressive form of cancer caused primarily by asbestos exposure. Our mission is to help people live better and longer, champion equitable access to improved treatments, advance research, and amplify the voices of those living with mesothelioma. We are proud to provide specialist nursing, information, research, and advocacy services across the UK.

The Opportunity

As our founder and current CEO steps down, we are seeking a visionary and values-driven Chief Executive to lead Mesothelioma UK into its next chapter. This is a pivotal moment for the charity, offering the chance to build on our strong foundations and drive forward our ambitious strategy to improve outcomes for all those affected by mesothelioma.

About the Role

Reporting to the Board of Trustees, the Chief Executive will:

• Inspire and lead a high-performing team, including our unique NHS-based nursing network.
• Develop and deliver organisational strategy and operational plans.
• Ensure robust financial management and income generation.
• Build strong relationships with stakeholders including the NHS, donors, partners, and research teams.
• Act as an ambassador for the charity, raising our national and international profile.
• Uphold our commitment to equity, diversity, and inclusion.

About You

We are looking for an exceptional leader who brings:

• Proven experience at CEO, Director, or equivalent senior level in a non-profit or health sector environment.
• A track record in leadership, strategic planning, financial management, governance and fundraising.
• Strong people management and stakeholder engagement skills.
• Passion for our mission and values, with high ethical standards and integrity.
• The ability to inspire, motivate, and unite staff, volunteers, and partners.

What We Offer

• Salary circa £75,000 (negotiable, dependent on experience)
• 10% employer pension contribution
• Health Cash Plan & Employee Assistance Programme
• Flexible working arrangements
• The chance to make a profound difference to people’s lives

Pure Insight are a trauma-informed charity supporting young care leavers. Our focus is on building trust, compassion, and consistency in practice. We are currently in a process of strengthening our internal infrastructure to deliver high-quality support. As a result of this, we are looking to recruit the new role of Head of Operations and Organisation Development. The role is based in our Stockport office with travel across Stockport, Cheshire East, Warrington and Halton. This is an exciting opportunity to help shape our future organisation.

Purpose of the Role

• Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
• Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
• Acts as an organisational anchor: clarity, structure, stability.
• Initially oversees one frontline delivery team to understand ground-level operations.

Key Responsibilities
Strategic Operations & Leadership

• Develop and implement organisational structures, systems, and processes.
• Support CEO with organisational change and restructuring.
• Provide senior leadership and model relational, reflective practice.

Service Leadership & Management

• Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
• Line-manage one Area Team; ensure reflective supervision and supportive accountability.
• Participate in safeguarding rota.
• Lead recruitment processes across the organisation.

Organisational Structure, Policy & Risk

• Develop and embed organisational policies, procedures, manuals, and guidance.
• Strengthen internal processes for clarity, consistency, and relational practice.
• Lead organisational risk management.
• Oversee project management for new initiatives.

Finance Oversight

• Support CEO and Finance team in budget monitoring, financial planning, and sustainability.

Income Generation

• Assist in funding applications, reporting, and exploring new aligned funding streams.

Reporting, Evaluation & Impact

• Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
• Produce the annual Impact Report.
• Develop external evaluation processes and relationships.

Stakeholder Management

• Build relationships with local authorities, funders, partners, and community organisations.
• Represent the charity externally.
• Travel to service delivery areas as required.

Please see Job description for more information.
 
REF-225 841

Make a difference every day at Brent Carers Centre

At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.

Join our team and be part of a warm, inclusive workforce where compassion meets action.

The role of Operations Manager contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.

Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.

About Brent Carers Centre

· We’re a trusted local charity supporting thousands of unpaid carers across Brent.

• Our services range from advice and advocacy to support groups and activities.
• We work closely with health, social care, and community partners to ensure carers are recognised and supported.
• Our team is passionate, diverse, and committed to making Brent a better place for carers.

The Role

The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO’s strategic vision and the frontline delivery of services.

• You’ll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard.
• You’ll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents.
• You’ll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS).

• You’ll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator.
• You’ll manage staff resources to make sure that our service remains responsive and empathetic.

• You’ll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure.

What We’re Looking For

We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights.

Essential Experience

• You’ll have a track record of managing teams and operations within a charity, health, or social care setting.
• You’ll possess a working knowledge of the Care Act 2014 and of providing or managing advice and information services and the specific challenges faced by unpaid carers.
• You’ll be "tech-literate” and will be comfortable using databases (CRMs) and proficient in using a range of Microsoft software.

• You’ll be a strong communicator and will be able able to build rapport with a range of stakeholders
• You don’t just manage processes; you care about people. You align with our mission to ensure carers are "recognised, valued, and supported to live rather than just exist."

Desirable Extras

• Experience working in a multicultural borough like Brent, with an understanding of how to reach under-represented or "hidden" carer communities.

What We Offer

• �� Professional growth: Training, mentoring, and opportunities to develop your career.
• �� Inclusive culture: A diverse team where everyone’s voice is valued.
• �� Impact: The chance to see the difference your work makes every day.

How to Apply

If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please submit a CV and cover letting setting out how you meet each of the criteria in the person specification - we will not consider applications that don't have cover letter and CV.

Job Advert
JOB TITLE: Head of Operations
SALARY: £56,000 (pro rata)
LOCATION: LSE Students’ Union, Central London Office
WORKING HOURS: 22.2 hours per week (0.6 FTE)
CONTRACT TYPE: Permanent 
 

 
The LSE Students’ Union is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Operations. This is a newly created position, offering an exciting opportunity to take senior oversight of our central teams and ensure the effective delivery of our operational functions.
 

Reporting directly to the Chief Executive Officer, you will provide leadership and direction across finance, HR, governance, compliance, and risk management. Your work will underpin the Union’s ability to deliver its strategic objectives and maintain high standards of accountability, transparency, and operational excellence.
 

As Head of Operations, you will lead our finance and HR team, ensuring robust financial management, effective people practices, and strong governance frameworks. You will oversee budgeting, audits, and financial reporting, while promoting a positive and inclusive workplace culture. Acting as a key adviser to the Board of Trustees and relevant committees, you will also manage risk and data protection across the organisation.
 

 
 

Who are we?
 

 
 

LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. 
 

 
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect.
 

 
Who are we looking for?
 

We are looking for a candidate who combines strategic vision with operational expertise. You will bring a recognised accounting qualification and strong financial acumen, alongside experience in managing both finance and HR functions. Your knowledge of governance, compliance, and risk management frameworks will be essential, as will your ability to provide clear leadership and build effective relationships at all levels. 
 

You’ll need excellent organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively. A commitment to equality, diversity, and inclusion is fundamental, together with an interest in working within a democratic, student-led environment.
 

 
 

Why apply?
 

 
 

As Head of Operations, you will play a pivotal role in shaping the future of the Union and supporting thousands of students at one of the world’s leading universities. We offer:
 

 
 

-        25 days of holiday per year (pro rata)
 

-        Additional closure periods at Christmas and Easter
 

-        Free LSE Students’ Union gym membership 
 

-        Opportunities for professional development and growth.
 

-        Access to TOTUM (NUS) card, which provides a wide range of discounts
 

-        Flexibility for work-life balance
 

 
 

 How to apply
 

 
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 

 
 

Part 1: CV – Outlining your skills and experience to date.
 

 
 

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 

 
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
 

 
Want to apply?
 

To apply for this role, please complete an online application.

Job Application Timeline
Closing date: Thursday 29th January 2026 at 10am
Intended interview dates: 12th / 13th February 2026

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.

Together, we improve the lives of local people affected by cancer.  We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond.  As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.

About the Role

As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.

You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them.  This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer.  An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.

You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.

On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.

Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.

Hours: 35 hours per week

Salary: £60,000 to £65,000 per annum (subject to skills and experience)

Contract: Permanent

About You

You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.

You will bring:

• Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
• Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
• Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
• Experience of governance, safeguarding and working effectively with Boards or Trustees.
• Financial and commercial awareness, including budget management and income generation.
• Credibility and confidence to represent Big C with partners, funders and stakeholders.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Why Big C?

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Some hybrid working with some flexibility in hours
• Opportunities for professional development

Apply Now

Closing date for applications: Monday 26 January 2026

Please take a look at the vacancy pack for further information and the job description. 

When applying, please complete the online application fully.  Information to support your application can be in your attached covering letter or as indicated in the application. 

If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. 

This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.