Operation Officer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sheldrick Wildlife Trust UK is seeking a creative and experienced Communications Officer to join our team for up to 14 months as maternity cover, beginning in September 2024. This is a varied role, through which the postholder will be a part of our small team in the UK. The role is on-site, based at the charity’s office in Billingshurst, West Sussex.
WHO WE ARE:
The Sheldrick Wildlife Trust has worked for over 47 years to protect wildlife and habitats in Kenya. Its projects include Anti-Poaching, Veterinary Intervention, Aerial Operations, Habitat Protection, Human-Wildlife Conflict Mitigation, and the rescue and rehabilitation of orphaned elephants, rhinos, and other wild species, all working towards a sustainable future for wildlife and communities.
In 2004, the Sheldrick Wildlife Trust UK (SWT UK) was established to protect and preserve African wildlife. Through relationship building and informed communications we raise funds to undertake direct conservation activities in Kenya, and to provide grants to SWT Kenya and other NGOs, to save wild lives and secure habitats.
KEY RESPONSIBILITIES:
As our Communications Officer, you will be responsible for managing the communications of the UK charity, inspiring and engaging both new and existing supporters. You will:
- Organise, create and schedule well-written, engaging content for a range of different audiences across various channels including email, print, and social media so that we communicate our news and story effectively.
- Maintain and develop the charity’s catalogue of marketing and communications assets, in line with charity brand guidelines, so that staff can easily access resources they need.
- Oversee, develop, and implement our communications plan, working closely with colleagues from SWT UK, and collaboratively with those from SWT Kenya, and SWT USA.
- Identify and explore opportunities to communicate conservation success stories so that we can engage new supporters in the charity.
- Write press releases, respond to media enquiries, and develop working relationships with relevant media contacts.
- Handle administrative tasks, to include reporting on donor giving, campaign effectiveness, and digital analytics, so we can produce effective communications.
- Maintain the media library, and providing support to other team members.
- Occasional new projects and responsibilities in keeping with the role and remit.
This is a short overview of the role. If it spikes your interest, please download and read our detailed Job Description, which includes a person specification.
If, after reading the full Job Description, you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time.
Closing date for applications is 18th August, if you do not receive an invitation for an interview by 23rd August, then you have unfortunately not been shortlisted.
All applicants must have the right to work in the UK. We are not able to support visa or work applications for this role. (No agencies, please).
The Health Foundation is an independent charitable organisation working to build a healthier UK.
This is an exciting opportunity to cover a key role within the Healthy Lives team and contribute to our strategic priority of improving health and reducing inequalities.
The Programmes, Grants and Operations (PGO) team is a sub-team within Healthy Lives. It provides support and advice to the team on the set up, mobilisation and management of a mix of short and long-term grants and programmes as well as ensuring the smooth running of business operations.
The Healthy Lives Programme Officer is a key member of the team with responsibility for supporting Healthy Lives with commissioning suppliers, setting up and managing awards and contracts in line with organisation policies, providing project support on a range of projects and programmes, monitoring progress and spend, as well as maintaining good working relationships with internal and external stakeholders. Excellent organisational and time management skills are essential for this role, as is a proactive, solution-focused and professional approach.
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
Background
Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.
Purpose of the Role
We are looking for a part time (22.5hrs per week/3 days) Operations Assistant on a fixed term contract for 3 years based out of our London office however with the option to work flexibly with some homeworking.
The Operations Assistant at Chance to Shine plays a crucial role in ensuring the smooth and efficient functioning of our programmes aimed at promoting cricket in schools and communities across the country. This role involves a variety of administrative and operational tasks to support our mission of inspiring young people through cricket and helping them develop valuable life skills.
Key Responsibilities
• To manage the annual Coach Training calendar, including booking facilities, arranging hotels, and onboarding candidates.
• To ensure resources are uploaded to the e-learning platform.
• To provide customer support for the e-learning platform.
• To disseminate data cleans to all delivery partners every half-term.
• To assist with Chance to Compete and Open Days.
• To coordinate regional meetings, midterm reviews, and end-of-year reviews.
• To administer our bursary programme.
• To support the rollout of an Apprenticeship programme.
• To coordinate equipment and clothing requirement with our delivery partners through our preferred supplier.
• To support the Operations department with ad hoc tasks as required.
Key Relationships
• Chief Executive and the Senior Management Team
• Operations, Fundraising, Finance and Resources, Impact and Evaluation and Communications & Digital teams
• County Cricket Boards/Delivery Partners
Skills, Knowledge and Expertise
• A minimum of 1 year of experience in an administrative role
• Proficiency in standard office software (e.g., Microsoft Office)
• Understanding of database management
• Ability to analyse and interpret data
• Problem-solving skills
• Strong organisational and multitasking abilities
• Time management
• Excellent written and verbal communication
• Ability to present information clearly and concisely
• Strong customer service orientation
• Keen attention to detail
• Ability to adapt to changing environments and requirements
• Flexibility in handling different tasks and responsibilities
Benefits
· 25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
· 8% non-contributory employer pension
· Private medical healthcare
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Season ticket loan scheme
· Flexible working
· Enhanced maternity/paternity pay
· Generous sick pay
· Volunteering 2 days per year pro rata
· OpenBlend - an innovative coaching and performance management tool
· WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
At Sadler’s Wells everyone is welcome.
Your strategic leadership skills and ability to approach business with a customer-led lens will be great assets for you at this exciting time of growth for Sadler’s Wells as we open our fourth venue.
Sadler's Wells is a world-leading creative organisation dedicated to dance in all its forms. Our mission is to make and share dance that inspires us all.
As Director of Operations, you’ll be responsible for providing strategy on all day-to-day management, safety, and security of Sadler’s Wells’ operations across all venues, as well as acting as the Responsible Person for Health & Safety (H&S). Having goals for environmental sustainability, your input here will help to drive the organisation’s objectives.
This is a new role which we anticipate will grow and evolve with you and the requirements of the organisation.
You’ll be part of the Senior Management Team, ensuring Sadler’s Wells can respond to the unexpected; embedding suitable plans to ensure business continuity, and the scope to exercise your specialist knowledge and experience.
We know that flexibility works both ways – We’re a supportive and hardworking team that values innovation and collaboration. We have a ‘smarter working’ approach and encourage both on-site and remote working.
Sadler’s Wells benefits include:
- Employee Assistance Programme, which includes counselling
- Complementary tickets and discounts
- Enhanced holiday and time off in lieu
- Additional pay for parental and family leave, subject to eligibility
- Extended carers’ leave
We welcome all applications by 11:59pm GMT on 1 August 2024.
Interviews will take place, in person, on 8 August 2024. Second stage interviews are scheduled for 14 August 2024.
We are committed to building a culturally diverse workforce. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.
Sadler’s Wells also works collaboratively with Parents in Performing Arts (PiPA) in efforts to support parents and carers within the industry.
If you would like support or have any queries regarding the format or submission of the application, please contact us.
The client requests no contact from agencies or media sales.
Position type: Full time, permanent, 37.5 hours per week. (Flexible working considered)
Responsible to: Chief Operating Officer (COO)
Location: HQ, Truro, Cornwall. (hybrid – mixture of office and home working).
Role purpose:
The overall purpose of the role is to work closely with the COO to support the delivery of ShelterBox’s Mission, strategy, and plan.
The role of Business Operations Manager will play a key role in coordinating the delivery of 2022 – 2027 Strategy, supporting the operations of the organisation including internal communications across the global org, and assisting with the delivery of the strategy through accountability, structure, engagement, skill sharing, and communications.
Who are we looking for?
ShelterBox is seeking an accomplished and highly competent individual to provide excellent operational support to the organisation. You must have proven experience of roles where you have had a high degree of autonomy and highly developed planning and organisational skills.
We are looking for candidates with experience in strategy, internal communications and improving operational efficiency. Ideally, you will also have knowledge or experience of working for the voluntary sector or a charity.
This is a varied and busy role and to be successful you must have strong prioritisation and time management skills, excellent verbal, and written communication skills along with the ability to develop effective and positive working relationships internally and externally.
You will be a strong team player, who can also work autonomously to clear deadlines. You must also be able to analyse and summarise large amounts of information quickly.
Strong interpersonal, relationship management and influencing skills are also important, as is the ability to work with a variety of stakeholders with different agendas
The role requires a rigorous and critical thinker, able to ask probing clear questions and drive toward solutions quickly. You must have the ability to anticipate and assess situations accurately and recommend/implement effective courses of action, with a predisposition toward simple and practical solutions, through consensus building.
Main role and responsibilities
The Business Operations Manager will:
· Support the COO with overseeing strategy delivery, ensuring the coordination of strategic projects and providing project support where needed.
· Manage the strategy accountability framework.
· Support organisational engagement and internal communications.
· Enhance operational efficiency.
Duties will include but not be limited to:
· Representing the COO where appropriate in working groups/meetings internally.
· Working with COO and strategy owners to set targets and overseeing delivery against budgets / timescales in line with the organisational strategic plan.
· Managing strategy reporting: tracking KPIs and deliverables/outputs.
· Supporting projects to meet strategic KPIs including specific support (on a short-term basis) for delivery.
· Keeping current on progress, risks, etc for 9 organisational Strategic Objectives
· Supporting the refreshing / revising of strategic objectives and KPIs as needed
· Future scanning external landscape to ensure strategy objectives still relevant and achievable.
· Managing quarterly Strategy Delivery Board with COO (Chair) and relevant accountability mechanisms for strategy reporting/collating. Presenting dashboard.
· Communicating our strategy to internal stakeholders, helping them find and feel their place in it on an ongoing basis.
· Actively instigating senior stakeholders, including the Executive Team, to communicate frequently and with clarity to the wider organisation.
· Support timely and effective dissemination of internal communication, keeping all stakeholders across the ShelterBox network updated on delivery of our mission and strategy.
· Supporting identification of key communications themes and messages from meetings you attend.
· Working with the COO to deliver projects relating to operational efficiencies.
· Provide holiday cover for key organisational duties as appropriate.
Other responsibilities
· Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
The International Programme Officer will report to our Global Operations Director and will work closely with personnel and partners in different countries where WW supports development programmes, to ensure the work we support is aligned with WW’s strategy, and that the delivery of our work has impact, is on track and is in line with donor agreements and budgets.
Specific responsibilities will include:
1. Programme coordination, monitoring, evaluation, reporting and learning
• Support organisational and programme planning, ensuring alignment with agreed delivery targets, outputs and outcomes.
• Support partners to ensure MEAL systems are effective in tracking, supporting and learning from delivery of workplans.
• Monitor financial and material resources relevant to project needs, flagging any concerns to the line manager and UK Director of Corporate Services.
• Champion learning, supporting teams and partners to analyse, package and deliver learning internally and externally for advocacy and communications, focused on driving system change at scale.
• Proactively seize opportunities and troubleshoot problems that arise in the course of the work. Deliver proactive management interventions that keep work on track and maximise impact.
• Ensure social inclusion, where the needs of vulnerable people are clearly heard and acted upon, is at the heart of our work.
• Support effective communication across and with the UK team, and partners in other countries.
2. Technical delivery and quality assurance
• Provide technical advice and support partners with delivery, investigations and assessments.
• Identify or co-develop appropriate methods and guidance to support delivery of key tasks within the programmes.
• Liaise both diplomatically and effectively with stakeholders.
• Ensure quality documentation and record keeping.
• Support country teams to undertake desk studies and literature reviews and produce and issue background reports.
• Support organisational capacity building and training of partners, including compliance with internal policies and best practice.
3. Documentation, learning and advocacy
• Mentor and support teams to collate, analyse and synthesise knowledge generated.
• Mentor and support teams in documentation, including writing and reviewing high quality, timely reports programme reports that respond to donor requirements and illustrate impact.
• Develop, co-author and disseminate knowledge products, including case studies, training modules, and guidance materials in support of programmes, liaising with the Director of Public and Political Engagement.
• Support our partners to develop powerful evidence-based stories and narratives to engage media, specific targeted groups, our wider networks and new audiences, including press, multi-media and website content.
• Coordinate and support the effective use of Information and Communications Technology across teams.
• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community and water sector, liaising with the Director of Public and Political Engagement.
4. Organisational development
• Represent Water Witness and the interests of its stakeholders at local and international meetings as required, and develop strategic relationships with partners.
• Contribute to the strategic development of the organisation including through supporting the development or support of funding proposals, bids and efficient back office support and management.
• Provide advice, support to the Director, Senior Leadership Team, team, partners and the Board of Trustees.
• Help secure and deliver consulting and other work assignments globally as required.
The client requests no contact from agencies or media sales.
Associate Director for HR Operations
£61,740 pa plus excellent benefits
London WC1 and home-based
35 hours per week
The Associate Director for HR Operations is an exciting and new role at the College in which you will work collaboratively with all Divisions to support a range of operational and strategic HR activities, as well as embracing and contributing to College wide projects and the enhancement of the People & Culture Division.
Reporting directly to the Executive Director for People and Culture, you will take ownership for reviewing and developing policies and processes, alongside establishing innovative approaches to ER issues, change management, managing the recruitment of key hires and championing the EDI agenda.
As Associate Director for HR Operations, you will provide enthusiastic leadership, direction and development to the HR team involved in employee relations, encouraging proactive ER interventions to ensure the increased productivity and efficiency of the College.
Partnering with department managers to identify staffing needs and developing strategies for attracting, developing and retaining top talent, you will embed organisational values as well as overseeing the recruitment and selection process, conducting interviews and making final hiring decisions.
MCIPD qualified and with a bachelor’s degree in Human Resources, you should have extensive knowledge of employment laws and regulations as well as proven experience of working in a trade unionised environment.
You should have a strong strategic mindset with the ability to align HR strategies with business objectives, as well as a proven ability to use management information to drive activity to improve organisational performance. You will also be responsible for maintaining and improving the College’s HRIS.
Strong leadership and managerial skills along with the ability to effectively coach and mentor a team are essential, as are excellent organisational, interpersonal and communication skills.
It is also essential for you to be able to build and maintain strong relationships with employees, managers and stakeholders. Experience of working in a membership organisation would be desirable.
The HR Operations team is responsible for developing initiatives and tools to support the achievement of RCPCH’s strategic objectives. A key requirement of the team is to ensure that we attract, develop and retain the people necessary to provide the organisational agility and skills to meet the transformational change and challenges we face now and in the future.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 12 August 2024.
The client requests no contact from agencies or media sales.
About us
The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million.
We are currently in a period of transition from a family foundation to one that is independently led by a newly formed board of trustees. At the same time, we are rebuilding our staffing structure in line with an emerging strategy that has greater emphasis on aligning our investments to building thriving communities. We want to take a systems thinking approach that centres racial justice in all our work.
As we continue on our transformative journey, an opportunity has arisen to join the Tudor Trust as the Head of Finance and Operations. You will provide direction to our financial strategy and management of the organisation, ensuring sustainable growth and financial health.
You will be part of the senior leadership team (SLT), making an active contribution to the strategic direction, planning and leadership of Tudor Trust in collaboration with the wider team. You will be pro-active in your delivery; model our behaviours and ensure racial and social justice are at the centre of everything we do.
For the last 18 months, the post has been held by an Interim, who has successfully brought our financial and governance processes and systems up to date and in line with best practice. The opportunity for a new Head of Finance is to work with these systems, whilst also supporting the CEO to develop the finance, investment and governance functions in line with the developing strategy.
About the role
The Head of Finance and Operations will be responsible for all finance support including budgeting, reporting, financial planning, managing risk and liaising with external auditors as well as advising senior management on fiscal strategy, while fostering a culture of financial accountability and continuous process improvement.
As a senior manager within Tudor Trust, you will actively contribute to the broader goals and ambition of the charity. You will work closely with the chief executive and board of trustees. This includes acting as Company Secretary and working particularly closely with trustees and sub-committees focused on all aspects of investment and finance.
In line with our emerging strategy, there will also be opportunities to support our thinking on impact and social investments, and alternative models to providing social loans and capital grants, alongside our grantmaking.
You will be supervising a finance consultant who provides additional support with the day-to-day financial recording and monthly management accounts.
The client requests no contact from agencies or media sales.
St Michael’s Church, Chester Square is a collective of passionate worshippers and a warm sense of community, located a short walk from Victoria in central London.
We are looking for an Operations Director with enthusiasm, experience and a strong, personal Christian faith to lead the office team.
There is flexibility, we will consider applicants wishing to work part-time or full-time. If you wish to explore this, please mention it in your application.
The job description is available on the St Michael's website.
The deadline for applications is 12pm on Friday 9th August 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact.
The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.
The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.
The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.
In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.
This role will include
- Organisational development and management:
- In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
- Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
- Being responsible for financial planning, budget setting and financial reporting.
- Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively.
Finance:
- Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
- Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
- Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
- Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
- Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
- Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
- Adhering to the Financial Regulations and to good financial practice.
JOB DESCRIPTION
Line management:
- Managing a team delivering day to day financial, HR, office management functions.
Operations:
- Overseeing all areas of the charities operational support including responsibility for:
- HR.
- H&S and Safeguarding.
- Office infrastructure,
- Policies & procedures.
- Ensuring compliance with employment, company and charity law.
- Ensuring Operational overhead expenditure is kept within budget.
Governance:
- Acting as Company Secretary, to attend Board meetings and providing secretariat support.
- Supporting the CEO and Trustees in all matters relating to the governance of the charity.
- Making the Annual Returns to Companies House and Charity Commission.
PERSON SPECIFICATION
We are looking for someone with
- Qualified or part-qualified accountant, ACA, CCAB or CIMA;
- Proven experience of organisational financial management;
- Proven ability to think strategically and lead on organisational improvement;
- Experience of managing the HR requirements of an organisation;
- Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders
Desirable skills and experience include
- Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
- Understanding of strategic risk management, finance audit and internal controls
- Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
- Ability to work collaboratively with Trustees, colleagues and external advisors
- Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
- Experience of managing and developing staff
- Ability to demonstrate a positive approach and to champion organisational change
- Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
- Experience of using accounting software (we use Iplicit & Sage Payroll)
- Ability to implement and improve financial & HR management systems
- Excellent Excel skills in formulating and linking spreadsheets
- Commitment to Severn Wye’s charitable objectives, core values and strategic direction
Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.
We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do.
We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development.
The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration.
You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.
The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours.
- Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.
Areas of Responsibility
Office
Keeping the office tidy and well managed – this includes:
·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.
·Handling one-off purchase requests for special items.
·Organising team meetings and occasional working lunches.
·Respond to queries and information from the team.
·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.
·Maintaining a record of our laptops and other equipment.
·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.
·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.
·Answering calls to our virtual landline, passing on messages as appropriate.
·Supporting the Executive Director with diary management.
·Assisting the wider team with travel booking.
Governance
·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.
·Collating and sending papers out in advance of these meetings.
·Administrative support at meetings.
·Preparing minutes of meetings.
HR
·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.
·Organise onboarding for new employees, including IT provision, DBS checks and induction.
·Supporting HFO with developing the use of our HR Database.
·Ensuring leave, training and basic HR information is accurately recorded.
·Supporting SMT to organise away days, office party, etc.
·Supporting staff wellbeing initiatives.
·Work with the HFO to develop our EDI and other policies.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.
Person Profile
·Experience of planning and organising your own workload and dealing with conflicting priorities.
·Comfortable working under pressure and flexibly switching between tasks, often at short notice.
·Excellent IT skills with a good working knowledge of Microsoft Office.
·Experience of working with spreadsheets and databases.
·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.
·Good oral and written communication skills and experience in using a variety of communication methods.
·Experience of minute taking for formal meetings of up to fifteen people.
·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.
·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.
Experience of using Zoho, Canva or Breathe is desirable but not essential.
Personal Skills
·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.
·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.
·Demonstrable evidence of good practice in relation to equal opportunities and diversity.
·A motivated and proactive attitude with a commitment to ongoing professional development.
·Confident working with staff and stakeholders at a senior level in the organisation.
This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.
Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.
- Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.
The client requests no contact from agencies or media sales.
Job Title: Operations Manager/Deputy Chief Officer
Reports to: Chief Officer
Responsible for: Supervisors
Salary: Circa £38,000
Closing Date: August 2, 2024
Job Purpose
This role will lead and manage the team of supervisors. Taking responsibility for the delivery of high quality services and providing clear leadership. You will ensure that they are motivated and efficiently carrying out their roles. You will create and maintain an environment that provides a seamless service with clients at the centre. You will be responsible for setting up new services.
You will work closely with the Chief Officer and form part of the Senior Management Team.
Main Duties and Responsibilities
People Management
- To lead, develop and manage a team, taking responsibility for the work that they do.
- Hold regular team meetings and one-to-one meetings, demonstrating an inclusive and supportive style of management.
- Ensure that the team provides an environment with clients that is consistent with the values of the organisation
- Ensure that each team member is provided with sufficient training and development opportunities to allow them to perform effectively in their role.
- Deal with conduct and performance issues, in a timely, consistent and fair manner, in line with the organisations policies and procedures.
- Work in line with company policy and alongside Supervisors to ensure fairness, consistency and equality throughout the organisation.
- To lead on and drive forward positive changes within the organisation
- To work in close partnership with internal projects to deliver a holistic service to clients
Service Delivery
- Ensure the service is delivered efficiently in line with contract/grant requirements.
- Identify areas where service delivery requires improvements or changes.
- Establish links with a range of statutory, voluntary and community organisations to ensure supported signposting and referral takes place
- Develop, or adhere to existing, protocols in relation to reporting individuals whose needs are beyond the scope of the service.
- Development of promotional and signposting resource base.
- Ensure all resources are obtained in line with budget guidelines.
- Undertake other duties, commensurate with the grading of the post.
Senior Management
- Operate as Deputy Chief Officer as required
- Contribute to strategic business planning
- Manage cost-centre budgets
- Contribute to the development of bids, applications and tenders
- Work with other members of the Senior Management Team on Organisational Development in key areas of Staff and Volunteer well-being, systems and processes, service improvement
General
- Manage own time and resources
- Attend one to one, service delivery and any other meetings as required.
- Any other duties as agreed with Chief Officer , commensurate to the post
- At all times during employment, to comply with the provisions of General Data Protection Regulations (GDPR) and with any policy introduced by the Company to comply with the Act
Health and Safety
- Take reasonable care for the Health and Safety of yourself or other persons who may be affected by your acts or omissions.
- Ensure support workers are meeting health and safety requirements in line with company policy and statutory legislation.
- Co-operate with the Organisation to comply with any safety rule and/or duty or requirement imposed under legislation or relevant Codes of Practice.
- Maintain safe and clean conditions in your working area.
- Work in accordance with information and training provided.
Equal Opportunities
It is the responsibility of each employee to abide by the Company’s Equal Opportunities Policy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Executive Director of Operations and Quality
Up to £85,000 - £90,000pa depending on experience, plus £5,750 car allowance pa.
Full time 37.5 hours per week.
Following an internal promotion, we are excited to share that we have a rare opportunity for a new Executive Director of Operations and Quality. FitzRoy is a pioneering national charity, committed to transforming the lives of adults with learning disabilities, autism, and mental health needs in over 100 services across England. Our vision is a society where people are treated as equals, regardless of disability. Our mission is to transform lives by supporting people with learning disabilities to lead the lives they choose. FitzRoy have successfully faced the challenges within the social care sector and the charity has grown year on year to now support over 800 people, across 70 local authorities.
We were founded more than 60 years ago by parents of children with learning disabilities, who pioneered an alternative to institutionalised care. This is still a core element of our work today. ‘Seeing the Person’ is at the heart of the charity, and everything we do is focussed on transforming the lives of the people we support.
The Role
As we look ahead to the future, we are seeking to recruit a new Executive Director of Operations and Quality to bring the strategic thinking needed to help steer the path forward. As a visible leader, with accountability for Operations and Quality, you will navigate the ongoing challenges that exist within our environment, continue to drive forward on our ambition for outstanding quality, and first and foremost focus on enabling the people we support to realise their goals and dreams.
We are looking for a strategic and collaborative leader who can challenge and enable us to continue to be creative, agile and responsive in the delivery of our services. You will strengthen our reputation through our new three-year strategy which includes amplifying the voice of our stakeholders, and collaborative engagement partnerships with the people we support and their families. This will ensure those with lived experiences are heard and influence our decisions. You will lead teams to showcase our successes in a tangible way and ultimately drive our journey to outstanding. Development and planning for the expansion of our clinical leadership and expertise will enable our new mental health provision to become fully embedded in the organisation.
The Person
Essential Experience
- Substantial strategic leadership experience in a complex health or social care organisation.
- A proven track record of delivering significant, successful business development and growth within the social care sector at a senior level.
- Experience of leading service delivery and understanding the complexity of managing a geographically dispersed and multi-disciplinary staff team.
- Experienced in working collaboratively with a high-performing senior leadership team.
- Demonstrable experience of managing a quality agenda; driving innovation, development, and continuous service improvement.
- Experience in the delivery of strategic growth, and analysis of relevant opportunities.
- Good market knowledge of the disability and broader social care sector.
- Demonstrable experience of working at a senior level within a regulated environment.
- A proven track record as a credible ambassador.
- Significant financial acumen and experience in managing budgets.
- Substantive experience of leading impact monitoring and evaluation.
- Experience of board report writing and presenting at a senior level.
Skills, Knowledge and abilities
- Excellent understanding of CQC standards and delivering high-quality care
- A degree or an equivalent advanced academic achievement in a relevant field is preferred.
- A willingness to undertake an advanced academic achievement.
- Strong commercial awareness and business acumen.
- An exceptional strategic thinker who can translate strategy into operational delivery.
- Exceptional communication skills with the ability to negotiate and influence.
- An understanding of how digital and IT can enhance effective operational delivery.
- An energetic and resilient leader.
- Person-centred with high levels of emotional intelligence and empathy
The role will require travel to our services and any other off site meeting location. Therefore, a full licence that allows you to drive in the UK is essential, as is access to your own vehicle for business travel.
The role will require nationwide travel, including regular attendance in person for meetings at our head office in Petersfield, Hampshire.
Our values of See the Person, Be Brave and Be Creative are inherent in the decisions we make every day and visible in the actions of everyone who works for FitzRoy. If you share our values and really want to make that transformative difference, we look forward to hearing from you.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Job Title: Project Officer
Position Type: Paid/Full time
Reports to: Project Coordinator
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs)
Salary: £31,138 FTE
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Contract: Temporary – 12 months
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Healthy Zones programme
Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.
Job Purpose
· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth
· Support with the expansion of the Healthy Zones programme across other regions in England
Key Tasks include:
- Recruit schools to take part in Healthy Zones
- Complete food audits in schools looking across the whole school day (training provided)
- Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
- Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
- Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
- Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
- Collecting data and maintaining accurate records relating to the programme in Airtable
- Work closely with our Evaluation Manager to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep Programme Manager fully updated on progress
-
Keeping up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
·Experience of working for a charity or not for profit organisation
·Experience of working in education
· An interest in food education and children’s health
The client requests no contact from agencies or media sales.
The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.
We’re currently looking for a Membership & Operations Assistant to join our busy team. Our offices are based on Bedford Row / Theobalds Road in Holborn, London. The role offers some potential for hybrid working after initial training.
The role
As part of our member services team, you will assist with the smooth-running of activities in our London office. We’re looking for a tech-confident person to help with routine membership and database processes. A high level of accuracy and attention to detail is required.
The successful candidate will be responsible for fielding incoming calls to the SoA and emails to the info@ email address, as well as updating member records. And as we’re just about to implement a new membership database, you will assist the team with testing and introduction across the organisation. The successful candidate will also be supporting in building management, staff and tenant needs in addition to deputising in the absence of the Head of Operations.
Key responsibilities
• Supporting Membership with communication via email and telephone
• Advising prospective members on how to join and manage payments
• Forwarding queries and contracts to the advisory team
• Issuing Public Liability Insurance documents
• Issuing replacement membership cards
• Inputting and processing applications
• Sending correspondence to applicants regarding membership
• Assisting with larger monthly processes, including but not limited to:
o sending subscription reminders
o data checking
o importing data to Mailchimp
o sending Direct Debit correspondence
• Assisting the team with the testing of the new database
• Packing and posting materials for external stakeholders
Additional responsibilities
• Opening and closing of the reception area on specific days.
• Handling incoming and outgoing mail and receipt of packages for the SoA and our tenants.
• Maintaining kitchen supplies and ensuring that this area is kept clean and tidy throughout the week.
• Being on hand to take care of any day-to-day issues which arise.
• Providing support to the Head of Operations which may be wide in scope.
• Assisting with events as required by the Head of Events or Head of Operations.
• Any other task reasonably requested from the Management Team at SoA.
Essential skills and experience
• Excellent call-handling and communication skills.
• High accuracy and attention to detail.
• Ability to prioritise work effectively and to complete tasks to strict deadlines.
• Ability to work both in a team and independently.
• A friendly and approachable manner, with a can-do attitude and a common-sense approach.
• Previous database experience, an advantage if this is within a Membership organisation.
• Familiarity with Office 365, particularly Teams, Outlook and SharePoint.
• High accuracy and attention to detail.
• Ability to manage issues in a calm manner.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/soa_party_2018_02_12_10_28_34_am.jpg)
The client requests no contact from agencies or media sales.