Operation officer jobs

FWAG SouthWest is looking for a Head of Operations to help lead our organisation through its next phase. This is a senior leadership role with real influence over how we deliver our work, support our team and respond to the changing environment for farming and wildlife.

About us

FWAG SouthWest is an environmental charity working with farmers and land managers to deliver practical change on the ground. We combine an understanding of farming businesses with environmental expertise to support better outcomes for nature, climate and food production. Our work brings people together: farmers, communities and partners to deliver change at a local and landscape scale. As farming responds to new policy, markets and environmental pressures, our role is to help shape and deliver solutions that work, supporting resilient farm businesses alongside climate-resilient landscapes and nature recovery.

The role

As Head of Operations, you will lead delivery across the South West, working through a network of county teams and specialists. Your focus will be on strengthening our ability to deliver. Supporting team leaders to grow capacity, manage workload and deliver high quality work in increasingly complex projects. You will work alongside teams to remove barriers, improve systems and step into delivery where needed helping to ensure work progresses and opportunities are achieved. Working closely with the CEO and senior team, you will help translate strategy into delivery and ensure we remain effective, responsive and financially sustainable. You will also play a key role in how we respond to change across the sector, supporting teams to navigate new policy, funding and partnership opportunities.

About you

We are looking for an experienced leader who is motivated by enabling others to deliver. You don’t need to have experience in the environmental sector. We are open to candidates from a wide range of backgrounds who can bring strong leadership, a collaborative approach, professional skills and share our values.

What matters is your ability to:

• Support and develop people to increase their capacity and confidence

• Work alongside teams to solve problems and keep delivery moving

• Manage complex programmes and competing priorities

• Put in place practical systems and structures that support delivery

• Build strong relationships across a regional organisation

An interest in farming, land management or the natural environment is important, detailed sector knowledge is desirable.

For further details and a full job description and person specification, please see attachments below.

Why join us

This is an opportunity to play a key role in a charity with a strong reputation and clear purpose.

You will:

• Help shape how we deliver across the South West

• Lead and support a skilled and committed team

• Work on issues that matter for the future of farming, climate and nature

• Be part of an organisation rooted in practical action and trusted relationships

Further information

o Salary £56,650 – £61,800, dependent on experience

o Permanent contract

o 37.5 hours per week, but applications from those looking for 4 days (30 hours) per week will also be considered

o 25 days per annum, rising by a day a year with service to 30 days per annum, plus public holidays and an opportunity to buy or sell annual leave 

o Flexible working hours

o Pension scheme - employer contribution 4%, employee contribution 4% with salary sacrifice applicable 

o Employee wellbeing scheme and Employee assistance programme

o Support to undertake relevant external training and qualifications

o Group life insurance scheme 

o Professional subscriptions relevant to the post supported 

o Regular travel across the South West will be required and therefore access to a vehicle is essential

To enable Operation Smile’s global surgical activities, OSUK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors, community fundraisers and trusts and foundations.

We have created an exciting new position in our team for an ambitious and confident relationship fundraiser. Working as part of the Partnership Team and line managing one Partnerships Officer, the Partnerships Manager position will secure critical income from new and existing corporate partners through compelling pitches and excellent stewardship.

The position will build on existing partner relationships with high-profile businesses like Superdrug, the Perfume Shop and Johnson & Johnson, aiming to grow their contributions, as well as making approaches to new prospects in relevant sectors, working closely with the Director of Partnerships.

Main Duties & Responsibilities

Corporate Partnerships Development

• Ensure achievement of annual income target for corporate partnerships
• Take primary responsibility for managing the current pool of medium and large corporate partnerships, including global partners (working with Operation Smile Inc), to ensure their growth and longevity – strategic input into the growth of each partner will be essential
• Develop and implement plans for partner activity to maximise all income channels, including corporate philanthropy, employee engagement, cause-related marketing and more
• Develop and maintain a pipeline of new corporate fundraising prospects, creating propositions/proposals and making approaches, working with the Director of Partnerships
• Enhance our employee engagement and community fundraising offer with simple, easy-to-do fundraising activities, linked to key moments in the calendar
• Ensure accurate and timely reporting to partners and internal stakeholders
• Represent Operation Smile UK in global corporate partner discussions, applying any global strategies to develop successful fundraising plans for the UK
• Lead on the development and management of any corporate partner cultivation events

Additional Responsibilities

• Line manage one Partnerships Officer, supporting them to manage inbound community fundraising requests and existing relationships, as well as smaller corporate partners
• Oversight of community fundraising income target delivered by the Officer
• Create and maintain annual corporate partnerships and community fundraising budgets and business plans, including activities from current supporters and forecasting new business income

Additional Information

• 2 years’ experience in a corporate partnerships or business development role
• We promote flexible and hybrid working, with 2 days per week in our London office in Battersea (nearest stations Clapham Junction and Wandsworth Town). There will also be some UK travel for meetings, conferences and events.
• Some overseas travel required to visit projects and partner countries, a highlight of the role!

First-round interviews will take place during the week commencing 29 June. Applications may close earlier than advertised if a high number of suitable candidates is received, so we encourage interested applicants to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school?

Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support.

This is a pivotal senior leadership role with full strategic and operational accountability.

About Mentor link

Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time  circa £60k per annum and permanent subject to 3 months’ probation.

Please see the full job description attached

Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.

Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.

We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.

We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.

Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications. 

As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies. 

You will be a key external interface for our community and partners.  You will do this by:

Staff/Board Leadership and Governance:

• Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers. 

• Building team spirit and employee engagement and offer.

• Leading and delivering regular staff performance and development reviews.

• Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.

• Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.

• Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.

• Ensure policies are kept current.

• Ensure recording and management of absence/leave.

• Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.

• Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.

• Oversee training and personal development plans for staff and volunteers, as appropriate.

• Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.

• Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.

• Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.

Foodbank Management:

• Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.

• Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.

• Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.

• Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.

• Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.

Strategy and External Relationships:

• Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.

• Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.

• Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.

• Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.

• Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.

• Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.

About you

Essential Experience and Knowledge:

• 5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.

• Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.

• Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.

• Experience in developing and leading successful and engaged volunteering programmes and support.

• Full valid driving licence. 

• Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.

• Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.

• Experience of implementing rigorous reporting and evaluation practices on operations.

• Experience of managing day-to-day financial administration and reporting.

• Evidence of delivering clear metric dashboards and reports.

• Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.

• Demonstrable knowledge and experience in HR processes and management.

• Experience in building and delivering strategic plans.

• Proven experience of effective problem solving and responding to crisis situations.

• A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.

• A nuanced and sensitive understanding of the complex reasons people attend food banks.

Desirable Experience and Knowledge:

• Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.

• Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views. 

• Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.

• Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.

Personal Skills and Attributes:

• An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.

• An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.

• A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.

• A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.

• Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.

• A high level of literacy and communication.

• A high level of numeracy and ability to analyse data.

• Strong leadership attributes to build engagement and performance with the team.

• Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.

• Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.

About Care4Calais

Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.

We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.

In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.

Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.

Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the role

The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.

The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety. 

You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective  distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer. 

This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.

 Key Responsibilities

Your responsibilities will include, but will not be limited to:

• Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.

• Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations. 

• Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.

• Managing and supporting large teams of dedicated volunteers supporting people seeking safety.

• Being involved in ensuring that safeguarding procedures are followed in your teams.

• Volunteer onboarding and induction, and continuous volunteer management.

• Develop and deliver training to volunteers.

• Regular in-person visits to the volunteer teams you manage in London. 

Person Specification

Essential Skills and Experience: 

• Clear leadership ability, with the capability to act with initiative and drive;

• Proven project management skills;

• Strong commitment to the rights of people seeking safety;

• Commitment to Care4Calais' values and mission, including anti-racism;

• Hands on, operational, dynamic and enthusiastic;

• Team worker with good communication and people skills;

• Self-motivated and used to managing multiple priorities to meet deadlines;

• Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;

• Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;

• Excellent verbal and written communication skills;

• Ability to work on Google Workspace and Office 365.

Desirable Skills and Experience:

• Experience leading and managing volunteer teams from varied backgrounds

• Experience working/volunteering supporting people seeking safety 

• Experience in making grant applications/fundraising experience and managing budgets

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.

Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.

Applications

Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.

The successful applicant will be provided with the induction and training needed for them to succeed in the role.

Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.

We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you. 

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

Executive Director of Finance, Operations & Growth
Keech Hospice

Charity People have partnered with Keech Hospice, a £15million turnover Hospice with sites in Luton and Bedford, in finding their next Executive Director of Finance, Operations and Growth. This is a pivotal moment to join the hospice strengthening their impact and secure their long-term future.

We are seeking an outstanding Executive Director of Finance, Operations & Growth to join our Executive Leadership Team. This is a high-profile, mission-critical role that combines strategic financial leadership with operational excellence and commercial growth. You will play a central role in ensuring the Hospice's future sustainability, driving income diversification, and enabling transformational change that supports the delivery of exceptional care. You will be delivering an ambitious new strategy working closely with an inspiring CEO, collaborative and forward thinking SLT and Board of Trustees. Keech Hospice is in the top 25 of 100 Best Companies to work for.

Salary: circa £90,000 per annum there is a performance related incremental scale offered to all staff.

Contract: Permanent, 37.5 hours
Flexibility: the hospice has a flexible working policy available to all staff including partial home working (initially three days a week and will reduce to two days a week)

Key Duties & Responsibilities

• Strategic Financial Leadership: Shape and deliver the organisation's financial strategy, providing insightful analysis and robust planning to ensure long-term sustainability, effective risk management, and strong financial governance.
• Finance Function Excellence: Lead a high-performing finance function, ensuring accurate, timely reporting, strong financial controls, and continuous improvement in systems, processes, and business partnering across the organisation.
• Growth & Commercial Strategy: Lead and support the development and performance of trading and commercial income streams, including working with our excellent Ass. Director of Trading and Commercial , identifying new opportunities and forging strategic partnerships to diversify income.
• Operations, Estates & Sustainability: Provide strategic oversight of procurement, estates, facilities, and sustainability, ensuring efficient, compliant, and forward-thinking operations aligned to net zero and environmental goals.
• Transformation & Major Projects: Lead and sponsor strategic initiatives and capital programmes, developing robust business cases and ensuring effective delivery, governance, and realisation of benefits.
• Executive Leadership & Governance: Act as a key member of the Executive Team, building strong relationships with the Board and Audit and Risk committee, fostering a culture of accountability, collaboration, and high performance.
• Organisational Stewardship: Ensure effective use of resources, robust risk management, and strong organisational performance, while acting as an ambassador for Keech Hospice and upholding its values at all times.

Person Specification

• Senior Leadership Experience: Proven track record in a Board or Executive-level finance leadership role, ideally within a complex, multi-faceted organisation.
• Sector specific: Senior financial and operational leadership experience within a charity or not-for-profit sector; Or strong desire to be working in a mission driven organisation
• Charity SORP: Strong understanding of Charity Commission requirements and SORP.
• Strategic & Commercial Acumen: Demonstrable success in financial strategy, commercial income generation, and driving sustainable organisational growth.
• Financial Expertise: Professionally qualified (e.g. ACA, ACCA, CIMA) with deep knowledge of financial governance, planning, reporting, and risk management.
• Operational Leadership: Experience overseeing operations, estates, procurement, or infrastructure, with a focus on efficiency, compliance, and continuous improvement.
• Change & Transformation Capability: Strong experience leading large-scale transformation programmes and delivering measurable organisational impact.
• Values-Driven Leader: A collaborative and inspiring leader who models integrity, builds high-performing teams, and is committed to the values and mission of hospice care.

Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.

Role will be closing on 24^th June, 2026

First stage interview via MSTeams or in person 2^nd July, 2026

Second stage in person 7^th or 8^th July, 2026 followed by an informal chat to "get to know" on 10^th or 13^th July, 2026

Charity People is a forward-thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision-making. We proudly match organisations with talent based on skills and values, not background - because diverse teams deliver stronger results.

Interim Director of Finance & Operations

• Contract: 12 months fixed term
• Hours: 37.5 hours per week 
• Location: Oxford is the primary location, with some opportunity for hybrid working 
• Salary: £80,000 per annum
• Closing date: 14th June 2026

Lead strategic finance and operations at a purpose-drive organisation delivering vital care and support to children and families.

We are seeking an experienced and commercially astute Director of Finance & Operations to join our Executive Team on a 12-month fixed term basis. Reporting to the CEO, you will play a critical role in shaping organisational strategy, ensuring financial sustainability, and overseeing key enabling services that support the delivery of outstanding care and impact.

This unique opportunity to step into a pivotal leadership role, providing direction across finance, estates, governance, date and risk, and project management functions.

About the role:

As a member of the Executive Team, you will:

• Provide strategic financial leadership to the CEO, Board and senior stakeholders
• Lead and develop high-performing teams across Finance, Estates & Operations, Data & Risk, and PMO
• Oversee planning, budgeting, forecasting and financial reporting, ensuring long-term sustainability
• Drive organisational performance, insight and continuous improvement.
• Ensure robust governance, compliance, and risk management frameworks

About you:

We are looking for a collaborative and influential leader who:

• Is a fully qualified accountant (ACA/ACCA/CIMA or CIPFA)
• Brings significant senior leadership experience, ideally overseeing multiple functions
• Demonstrates strong commercial judgement and financial insight
• Has a proven ability to lead, develop and deliver results through high-performing teams.
• Is an excellent communicator, able to influence at Board and Executive level.
• Thinks strategically, with the ability to translate vision into delivery and results

Apply now to be part of an organisation where your expertise will directly support lives and communities.

We reserve the right to close the advert at any time should we receive sufficient applications, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Operations Coordinator 

Location: Hybrid (London office and home) 

Contract: Permanent

Working pattern: Four–day working week (32hours)

Reporting to: Head of Operations & Strategy

Salary: £30,000

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role 

We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation. 

This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively. 

Key Responsibilities 

• Support board and governance processes, including meetings and record-keeping 

• Provide HR and finance administration, including recruitment coordination and invoice/expense processing 

• Help manage day-to-day operations, including office coordination, IT and suppliers 

• Act as Health & Safety Coordinator 

• Support data processes alongside the Data Manager 

• Contribute to cross-team projects and general organisational support 

About You 

• Experience in an administrative or operations role (charity or small organisation desirable) 

• Highly organised, detail-oriented and able to manage multiple priorities 

• Proactive, reliable and collaborative 

• Strong communication skills and discretion with confidential information 

• Comfortable working across a broad and varied remit 

Experience in HR, finance, governance or CRM systems is helpful but not essential. 

Working for Spinal Research 

We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility. 

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.

About the role

• Hours: 30 hours per week (this can be worked over 4 or 5 days). We will consider other working patterns with a minimum of 3.5 days per week worked over 4.
• Duration: Two-year contract, renewed subject to funding
• Location: Home-working, can be based anywhere in the country
• Salary: c. £53,820 per annum FTE (£43,056 pro-rata for 4 days)

We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.

This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.

About You

You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.

You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.

You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.

What You Can Expect to Be Doing

Function leadership

• Work as part of the Senior Leadership Team
• Contribute to organisational strategy, planning and growth
• Support organisational decision-making, balancing operational, financial and strategic priorities

Develop operations and organisational systems

• Oversee the day-to-day running of the organisation, ensuring efficient and effective operations
• Develop and implement systems, processes and policies to support a scaling organisation
• Take ownership of organisational infrastructure (e.g. CRM, internal systems, workflows)
• Improve internal coordination, planning and ways of working across functions

Financial management and sustainability

• Oversee day-to-day financial operations, including reporting, invoicing and payments
• Support organisational financial planning, forecasting and scenario modelling
• Work with external accountants/bookkeepers and ensure strong financial controls
• Support the Executive Director and Board on financial governance and decision-making

People management

• Ensure the organisation has robust HR systems in place, ensuring they reflect changes in legislation, support staff wellbeing and development and foster an inclusive and positive culture
• Lead recruitment, onboarding and staff contracts
• Support performance management, team development and organisational culture

Programme and contract management

• Oversee operational delivery of programmes and projects
• Manage funder agreements and contracts, ensuring compliance and reporting
• Support programme leads with planning, delivery tracking and coordination
• Strengthen systems for delivery and accountability

Governance and organisational support

• Support effective governance, including Board coordination and reporting
• Ensure strong administration of meetings, papers and decision-making processes
• Strengthen alignment between governance, strategy and operations

Cross-organisational leadership

• Act as a central coordination point across policy, campaigns, research and communications
• Support other heads of function to deliver effectively through strong operational systems
• Identify and address organisational capacity gaps, particularly in admin, finance and infrastructure

Person Specification

Essential

• Experience of working at senior leadership level
• Strong experience in operations and financial management
• Experience establishing or improving systems and organisational infrastructure
• Experience of HR processes and people management
• Experience supporting governance and working with senior stakeholders
• Ability to operate effectively in a small, fast-paced and growing organisation
• Strong organisational, problem-solving and communication skills

Desirable

• Experience in a charity, coalition, membership or policy organisation
• Experience supporting organisational growth or scaling
• Experience managing CRMs or digital systems
• While not essential, we would welcome applications from candidate who have either a HR or a financial qualification i.e. CIPD qualified or AAT qualification or similar level of experience and knowledg

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to respond to unsuccessful applicants individually.

Timeline

• Closing date: 23:30, Thursday 11th June
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

Our client has supported children and young people across Berkshire for over 85 years; they champion safe spaces, trusted relationships and opportunities that help young people develop confidence, skills and aspirations. They are values-led, inclusive and youth-centred, working with communities, schools, partners and their member network to improve outcomes for young people across Berkshire. At an exciting time of growth, they are now recruiting for an experienced Operations Manager to join their small, committed team.

The Operations Manager is a pivotal senior leadership role within the organisation, responsible for strengthening the operational backbone of the organisation. This role ensures that the organisation’s buildings, systems, people, suppliers and processes operate smoothly, safely and compliantly, enabling high-quality youth work delivery. The Operations Manager provides strong day-to-day operational leadership and discipline, freeing the CEO to focus on strategy, partnerships and organisational growth. The postholder will be highly organised, practical and accountable, with a strong focus on implementation and follow‑through.

To apply for this role, you will have significant operational management experience in a charity, public sector, education, community or similar environment. You will have demonstrable experience of managing multi‑site operations, facilities or complex operational systems and will have proven experience of workforce planning, operational delivery and implementing organisational change. You will have experience of managing suppliers, contracts and procurement processes and will have a strong understanding of operational compliance, risk management and audit readiness. Overall, you will be practical, organised and solutions-focused, with the confidence to work across teams and with trustees, suppliers and external partners.

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange a call to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

Please note this role will be hybrid-working, based either from Newbury or Reading, with regular travel across Berkshire.

Our client is committed to the protection and safeguarding of children, young people and vulnerable adults. Successful candidates will undertake an enhanced DBS check and references.

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

The HR and Operations Manager is responsible for managing the employee lifecycle and core operational functions at CASPA.

The role ensures that HR and operational processes are efficient, compliant, and accessible.It also has a strategic focus on user experience in a neurodiverse organisation. 

What you’ll do: 

• Manage the full employee lifecycle 

• Keep HR processes running smoothly, ensuring they are efficient, compliant and easy to use. 

• Maintain accurate HR systems so all our date is up to date and GDPR compliant. 

• Manage monthly payroll and pension processing. 

• Provide clear, practical HR advice, guidance, and support to managers and staff on employee relations and workplace issues 

• Lead staff wellbeing, engagement, and development to promote a positive workplace culture. 

• Help deliver important infrastructure projects. 

• Make sure day-to-day operations run efficiently. 

• Keep processes running smoothly so our teams can focus on supporting our members and staff. 

• Bring a strategic focus on accessibility and a great user experience for everyone. 

Salary Band: £26,590.64 per annum
Contract Type:  12 month fixed-term contract with potential to extend 

Reports to: Chief Operating Officer 

Working Pattern:28 hours per week. 

Location: Able to work at CASPA's Oakley House Bromley office on Mondays and/or Tuesdays with hybrid-working flexibility for remaining hours.

About you 

We’re looking for someone who is 

• Resilient and solution-focused 

• Able to work independently and as part of a team 

• Proactive and people-focused in communications with colleagues and staff 

• Takes pride in delivering high-quality work 

• Eager to learn and develop in the role 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and  support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 
 
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 11th June 2026 

Interviews to take place: w/c 15th June 2026 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

Please note that this role requires candidates to have the right to work in the UK for the duration of employment without sponsorship. 

If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.