Operation officer jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
Our UK office is seeking a highly motivated and detail-oriented Senior Data & Insights Officer to lead on the day-to-day maintenance and utilisation of our data management platform, Microsoft Dynamics 365, with a particular focus on the Customer Relationship Management (CRM) module. This role is pivotal to supporting a culture of data-driven decision-making across Amref UK, ensuring the integrity and strategic use of our data to enable strategic growth in supporter engagement, retention and income generation.
The Senior Data & Insights Officer will be a key point of contact for colleagues across the organisation, playing an instrumental role in supporting how we gather, manage and utilise data at Amref UK. They will be critical in providing expertise and establishing new ways of working across key Amref UK teams, including Supporter Engagement, Programmes & Strategic Partnerships, Finance, Operations and Senior Management. The postholder will be the organisational expert in Microsoft Dynamics working with senior leaders, Amref HQ ICT, Amref’s global Fundraising Development team (F&D) and third-party vendors to develop, implement and integrate processes and reporting tools that aid analysis and insight. They will work with HQ ICT to deliver improved functionality and system upgrades while maintaining data integrity and compliance requirements. Experience in relational database design and familiarity with marketing tools such as Google Analytics would also be an advantage.
To be successful in this role, the post holder will need to be a team player who brings a combination of technical expertise, communication skills and business change experience.
To apply, please read the job description and submit a CV and cover letter (maximum of 2 pages each) demonstrating your interest in and suitability for the role. Applications must be submitted by 5pm BST on Monday 18th May 2026. Virtual first round interviews will take place the week commencing 25th May 2026. In-person second round interviews will take place in London on Tuesday 2nd June 2026.
Unfortunately, Amref UK is not able to support UK work permit sponsorship for this role, so all candidates must already hold UK Right to Work status.
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa.
As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where Next is a well-established charity supporting adults with learning disabilities to live fulfilling, independent lives. We are looking for a capable and reliable Finance Officer to lead our day-to-day financial operations and support the organisation as we continue to grow.
The Role
This is a hands-on role with responsibility for the smooth running of all core finance functions, including:
- Payroll, pensions, and statutory returns
- Purchase and sales ledger (including varied client income streams)
- Bank reconciliations and cashflow management
- VAT returns (including partial exemption) and Gift Aid
- Monthly management accounts and reporting
You will be the go-to person for finance, working closely with the CEO and senior team to ensure strong financial control and provide clear, practical financial information.
About You
You will:
- Have solid experience in a finance or bookkeeping role
- Be confident managing end-to-end finance processes
- Be highly organised, accurate, and reliable
- Be comfortable working independently and taking ownership
- Ideally have experience with Xero, payroll, and VAT
Experience in the charity sector or working with restricted funding is a bonus, but not essential.
Why Join Where Next?
- Flexible working – part-time or full-time considered
- Hybrid working available
- A varied role with real responsibility
- Opportunity to grow into broader financial and organisational responsibilities
- A supportive, values-driven organisation where your work has real impact
Apply
If you’re looking for a role where you can combine strong finance skills with meaningful work, we’d love to hear from you.
We are open to shaping the scope of this role around the successful candidate, depending on experience and working pattern.
The client requests no contact from agencies or media sales.
Are you looking for a role that uses data to drive decision making and change?
We’re looking for a Business Insights Officer, who will work across Dogs Trust to gather and analyse data and information from every corner of our organisation to develop a deep understanding of performance and enable evidence-based planning.
What does this role do?
As Business Insights Officer, you will:
- build relationships with stakeholders in every division, not just gathering performance metrics, but using thoughtful enquiry to build trust and understand challenges, ensuring the ‘right’ information is being gathered and monitored,
- collate data into a regular management report, analysing findings to identify trends, risks, challenges and opportunities, and surfacing these to leadership,
- ensure findings are accessible and user-friendly, using your understanding of the organisation and its strategic goals to articulate findings in a meaningful and impactful way,
- continuously improve and critique findings and approaches, working curiously and inquisitively to challenge the status quo to help the organisation flourish,
- be passionate about our mission, and particularly the ability to use insights to optimise the work we do and improve performance.
Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To thrive in this role, you’ll fundamentally need strong data analysis skills, with the ability to interpret data, identify trends and generate and communicate actionable insights. While a background in technical BI skills isn’t essential, we’re looking for candidates who understand the importance of business insights and how data visualisation and dashboards can support this. You’ll be working towards some critical milestones and deadlines, so the ability to work calmly under pressure and stay organised is key. You’ll also be a confident communicator, who is able to establish trust, have meaningful conversations and convey the importance and impact of strong business insights on organisational performance. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the Role
This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.
You will:
- Lead day-to-day operations across a portfolio of cancer support services
- Provide strong, supportive leadership to managers, coordinators, and frontline staff
- Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
- Ensure safeguarding, quality, and statutory compliance
- Drive performance, quality improvement, and operational excellence
- Contribute to organisational strategy and future service development
- Manage budgets, monitor risks, and support sustainable funding models
- Be an escalation point for safeguarding, operational issues, and service risks
This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.
Who We’re Looking For
We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.
You will have:
- Proven experience in operational leadership within health or social care settings
- Strong communication and relationship-building skills with external partners and stakeholders
- A solid understanding of safeguarding, quality assurance, and statutory regulations
- Experience of driving performance and delivering continuous improvement
- Ability to contribute to strategic planning and service development
- Financial acumen, including managing budgets and supporting sustainable funding
- Confidence acting as an escalation point for safeguarding, operational, and service risks
And you’ll be:
· Supportive, collaborative, and people-focused
· Highly organised and able to manage competing priorities
· Passionate about inclusion, equality and person-centred support
·Committed to Self Help UK’s values and mission
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
- Senior leadership experience in a complex, multi‑site environment.
- A track record of delivering large-scale programmes and leading distributed teams.
- Strong strategic thinking, problem‑solving and relationship‑building skills.
- Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
- Excellent judgement, communication skills and the ability to influence at all levels.
- Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
- A collaborative, inclusive leadership style aligned with Shannon Trust’s values.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.
Key Responsibilities
1. Leadership & Management
- Provide clear leadership to the administrative and domestic team
- Foster a positive, inclusive, and accountable workplace culture
- Oversee recruitment, retention, and development of staff
- Implement systems and processes to support high quality care and improve operational efficiency
- Ensure effective use of clinical systems and digital services
- Lead on policies and HR processes
2. Strategic Oversight
- Contribute to and implement the organisation’s strategic plan
- Identify growth opportunities and service improvements
- Monitor performance against KPIs and drive continuous improvement
- Lead change management initiatives
3. Quality & Compliance
- Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
- Oversee audits, inspections, and action plans
- Maintain high standards of clinical governance and safeguarding
- Ensure robust policies and procedures are in place and followed
4. Operational Management
- Ensure safe staffing levels and effective rota management for the administration and domestic team
- Monitor occupancy levels and admissions processes
- Manage incidents, complaints, and risk effectively
5. Financial Management
- Manage budgets, financial planning and reporting
- Monitor income streams including OCC contracts and self-funding residents.
- Work with accountants and the finance officer to ensure financial stability
- Ensure efficient use of resources without compromising care quality
- Identify opportunities to improve income generation and operational efficiency.
6. Procurement & Resource Management
- Lead procurement strategy for equipment, supplies, and services
- Negotiate contracts and maintain supplier performance
- Ensure value for money and compliance with procurement policies
7. Stakeholder Engagement
- Build strong relationships with families, and external partners
- Liaise with local authorities
- Represent the organisation professionally in all interactions
8. Safeguarding & Risk Management
- Ensure robust safeguarding practices are embedded
- Lead on risk assessments and mitigation strategies
- Promote a culture of safety and transparency
Person Specification
Essential Qualifications & Experience
- Proven experience in a senior management role within health or social care
- Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
- Demonstrable experience in staff leadership and team development
- Experience in financial management and budget control
- Experience in procurement and contract management
Desirable
- Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
- Experience managing care services
Skills & Competencies
Leadership
- Strong, confident, and empathetic leadership style
- Ability to motivate and inspire teams
Strategic Thinking
- Ability to think long-term and align operations with organisational goals
- Data-driven decision-making
Communication
- Excellent verbal and written communication skills
- Ability to engage effectively with diverse stakeholders
Operational Excellence
- Strong organisational and problem-solving skills
- Ability to manage competing priorities
Financial & Commercial Awareness
- Understanding of budgets, cost control, and financial reporting
- Commercial awareness in procurement and service delivery
Personal Attributes
- Compassionate and values-driven
- Resilient and adaptable
- High integrity and professionalism
Key Performance Indicators (KPIs)
- Regulatory inspection ratings (e.g. Care Quality Commission)
- Occupancy rates
- Staff turnover and retention
- Budget adherence
- Resident and family satisfaction
Working Conditions
- On-site role, with participation in the on-call rota out of hours
Other Requirements
- Enhanced DBS check
- Right to work in the UK
Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.
Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.
Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Sponsorship: We are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
Are you ready to make a difference where it matters?
Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.
This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this.
We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care.
We are looking for an experienced, driven and resourceful Head of HR and Operations, reporting to our Director of Finance and Resources. The role brings together delegated leadership for HR, Governance, Operations (Facilities, H&S, IT) and Risk management, working within the strategic direction set by the Director of Finance and Resources and CEO. We are transitioning from a historically outsourced HR model to a strengthened, inhouse HR and Operations function, to support delivery of our new five-year strategy.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.
As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
You will lead the development and delivery of People, Governance & Operations frameworks, aligned to the organisation’s strategy and under the direction of the Director of Finance and Resources. As a Head Of, you will contribute strategically as a specialist in your field, combining hands‑on operational delivery with a strong focus on continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and develop an important function that is fit to support an ambitious and growing charity. Delivery will be a team effort, with operational coordination and administrative delivery carried out by the Governance & Operations direct report, under your leadership.
Whilst the accountability is broad, we seek first and foremost a qualified and experienced HR professional, with a track record in a wide range of HR disciplines, working across a variety of stakeholders and managing a busy workload to deliver programmes of work. As part of this, we would expect a level of exposure and competence with regards to operations, governance and risk management. You will line‑manage and develop the Governance and Operations direct report, who provides administrative and coordination support across HR, governance, health & safety, facilities and IT activity.
In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK’s next phase of strategic development.
Skills and Experience
Essential:
- Experience in managing a broad range of HR activities in a small or medium-sized charitable organisation.
- CIPD Qualified
- Proven experience of shaping HR strategy and implementation, with tangible outcomes.
- Business partner experience, to tailor HR support to the needs of different teams.
- Proven experience in shaping the culture and internal ways of working of an organisation, including expertise in EDIB and Wellbeing.
- Proven experience in organisational design and change management
- Excellent knowledge of UK Employment Law and how to embed this into HR policy.
- Proven experience in advising on Employee Relations to reach fair and just outcomes.
- Sufficient knowledge to oversee and review the Comp and Benefits framework.
- Proven experience in providing learning and development solutions to meet internal needs.
- Experience of line managing staff and supporting their development.
- Effective communication skills (written and oral), ability to work collaboratively with colleagues, strong stakeholder management and facilitation skills.
- Effective planning and work prioritision skills to balance strategic and project work with hands on delivery and line management.
- Comfortable working in a part time role with clear priorities and boundaries.
- Resilient and resourceful to navigate through and embed organisational and process change
- Able to demonstrate our charities values of being bold, collaborative and curious.
- Discrete and trustworthy with high levels of integrity.
- Strong IT skills, including Office 365 and SharePoint.
Desirable:
- Governance experience
- Risk management experience
- Level of exposure to Health and Safety obligations
- Management of outsourced service providers.
- Willingness to identify, test and apply appropriate technology and AI tools to streamline processes.
Role Specifics
- 22.5 hours per week (0.6 FTE) worked over 4-5 days, Monday to Friday.
- Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working. In this role you are required to work from the office at least 1 day per week.
- FTE Salary range £60,000 dependent on experience (pro-rata for part time)
- We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK
Benefits
- 36 days holiday per year, including bank holidays- pro rata for part time employees
- Pension – default is 4% employee and 4% employer and we match up to 6%
- Life Assurance – x 4 cover
- Critical Illness Cover
- Cash back healthcare scheme & Employee Assistance Programme (EAP)
- Hybrid Working- 1 day in the office per week
- Company sick pay
Applications and interview timings
If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert.
To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.
Closing Date: Midnight Tuesday 12th May 2026
- First interviews will be held via Teams on Thursday 21st May 2026
- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 27th May 2026
I look forward to hearing from you!
Azra
Azra Karaselimovic
Director of Finance and Resources
Leukaemia UK
Together we can find and fund the research that matters most to people living with blood cancer.
The client requests no contact from agencies or media sales.
What is the main purpose of their role?
The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.
The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.
What will the job entail?
Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.
What you will need
- At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
- Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
- Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
- Experience of using/developing assessment tools to monitor service outputs and outcomes
- Knowledge of laws and policies applicable to Human Resources management
- Knowledge of safeguarding, data protection and equality good practice
- Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
- Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
- Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
- Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
- A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
- Commitment to people in the asylum system and insight into their experiences
- Confident, friendly manner and the ability to put people at their ease
- Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)
For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
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Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
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Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
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People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
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Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
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Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
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Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
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Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
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Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
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Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
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HR:
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HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
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Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
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Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
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Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
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Resource management: Manage IT and Operations budgets.
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Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
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Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
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Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
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Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
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Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
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Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
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HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
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Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
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A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
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Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
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Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
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Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
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Broad familiarity with financial and business principles.
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Effectively manage competing priorities and adapt and respond as business needs require
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Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
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Creative problem solving skills
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A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
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Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Manager looking for a values‑driven leadership role with real social impact?
Can you:
- Provide operational leadership across governance, compliance and member services
- Manage and develop a small, high‑performing, values‑driven team
- Work closely with the CEO to deliver the organisation’s strategy and future growth
- Strengthen systems, processes and cross‑team collaboration
- Engage with stakeholders and support best practice across the Almshouse movement
Do you have:
- Proven operational leadership experience in a charity, housing or membership organisation
- Strong understanding of governance, risk and regulatory compliance
- Collaborative, organised and mission‑driven with excellent communication skills
Why join Almshouse Association:
- Purpose‑led organisation with national impact
- Friendly, high‑performing team and inclusive culture
- Opportunity to make a real difference to people and communities
If you feel you have relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website.
Closing date for applications: 26th May 2026
Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Almshouses to be recognised as the exemplar model of community housing
MediCinema is a unique and pioneering charity working at the heart of NHS hospitals to improve the wellbeing of patients, families and carers through the transformative power of cinema. For 25 years, we have brought the magic of film to people experiencing some of the most difficult moments of their lives—helping to reduce pain, anxiety, stress and loneliness, and offering a vital sense of normality, connection and hope.
Operating fully accessible cinemas built inside hospital environments, our state-of-the-art spaces accommodate hospital beds, wheelchairs, and essential medical equipment, ensuring a safe and supportive experience for patients of all ages and backgrounds. Thanks to strong partnerships with major film studios and distributors, we screen the latest releases every week, free of charge, for thousands of patients across the UK.
MediCinema’s national footprint continues to grow, with cinemas across the UK, including London, Newcastle, Glasgow, Newport and Liverpool. Recognised with BAFTA’s Outstanding British Contribution to Cinema Award in 2025, we are now entering an exciting phase of strategic expansion—aiming to establish a MediCinema in every NHS region across the UK.
To ensure our growth is supported, we are seeking a values-driven Director of Finance and Business Operations to join our senior leadership team at a pivotal moment in our growth.
Director of Finance and Business Operations
MediCinema
London Bridge (3 days per week) + Hybrid working
Up to £72,000
The role
Reporting to the CEO, this new role will ensure MediCinema’s financial strength, operational excellence and people-centred culture as we consolidate our recent growth and proceed with our plans for more sites across the UK. You will lead finance, HR and organisational operations, overseeing systems, compliance and high-quality corporate services that support our national expansion.
From financial planning and audit, to overseeing IT and digital development, to ensuring a solid HR strategy and people practices, you will ensure the infrastructure behind our therapeutic services remains robust, efficient and future-ready. A hands-on leader (supported by external experts), you will bring clarity, rigour and creativity to a purpose-led charity striving to improve patient experiences across the NHS.
About you
We are seeking a collaborative, ambitious and hands-on leader with:
- Solid experience overseeing finance functions, budgeting, forecasting and statutory reporting
- A strong understanding of HR, operations, compliance and governance in small or growing organisations
- Excellent project management skills and a proactive, solutions-focused approach
- The ability to build supportive, trusting relationships across a small, dedicated team and with external advisors
- A deep connection to MediCinema’s mission and values: Care, Connect, Create
Experience in the charity, health or social impact sectors, as well as an accounting qualification, are desirable but not essential.
How to Apply
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Sunday 10th May 2026
Interviews with Prospectus: 15-21st May 2026
Engagement sessions with senior leadership team: 29th May 2026
Interviews with MediCinema: Week commencing 1st June 2026
We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners.
The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
The client requests no contact from agencies or media sales.
Finance and Operations Director
Location: Brighton, UK
Contract Type: Permanent
Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels).
· Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia
· Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries
· Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date
A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change.
The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based.
Position Overview
You will lead the organisation’s global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis – with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton.
Responsibilities
· Lead strategic planning, governance and financial reporting to the Board
· Prepare quarterly rolling forecasts and monthly financial reporting across all regions
· Prepare year-end statutory accounts and lead audit processes
· Oversee payment processing and maintain accurate financial transaction records
· Quality-assure project budgets and undertake financial due diligence on partners
· Lead development and implementation of IT, procurement and health and safety policies and processes
· Manage outsourced IT providers and HR systems
· As Company Secretary, ensure regulatory compliance
· Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas)
Requirements
Essential qualifications and experience:
· Full UK recognised accounting qualification (ACA, ACCA or CIMA)
· Strategic financial leadership experience including organisational budgeting and reporting
· Strong knowledge of charity governance and charity accounting (SORP)
· Experience preparing financial year-end accounts and audit information
· International programme finance experience including project budgeting and global financial transfers
· Experience building effective relationships with staff, stakeholders and trustees
· Some experience overseeing IT requirements, cybersecurity and digital software selection
Essential skills:
· Confident, collaborative leader with strategic thinking ability
· Strong financial analysis and reporting capabilities
· Excellent written and verbal communication skills
· IT oversight and digital software implementation experience
· The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation’s Safeguarding Policy and Code of Conduct.
Desirable:
· Working knowledge of QuickBooks
Benefits include:
· Permanent role offering the opportunity to make lasting impact
· Competitive salary with potential for up to £5,000 additional payment
- 6% employer pension contribution
- 2x Salary Life Assurance
- 30 days annual leave plus UK bank holidays
· Work for an organisation with strong values, collaborative culture and commitment to tackling climate change
Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction.
How to Apply
If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert.
We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups.
Key dates
Closing date: Friday 8th May at 5pm
Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.