Operation officer jobs

Are you an exceptional governance professional who thrives working in a fast-paced environment?  

We are looking for a highly capable Governance and Executive Manager to play a pivotal role at the heart of our charity. Working closely with the CEO, Trustees and Executive, you will help ensure the organisation is governed to the highest standards while driving forward key strategic priorities including EDI and ESG.

This is a rare opportunity to combine your governance expertise with meaningful strategic impact in a dynamic and values-led organisation.

As our Governance and Executive Manager, you will be the trusted adviser and primary point of contact for our Board of Trustees, supporting effective decision-making and ensuring compliance with charity and company law.

You will lead the delivery of high-quality governance processes, oversee Board and Committee administration, support regulatory compliance and help develop policies and frameworks that strengthen our organisation.

Alongside this, you will provide executive-level support to the CEO, helping to coordinate priorities, prepare reports and contribute to organisational success.

Help shape the future of a growing church serving East London.

Highway Vineyard Church is seeking an experienced Operations Manager to play a key role in the day-to-day running of our growing multisite church in the London Borough of Newham. As we enter an exciting new season of growth and pursue our vision, we are looking for an outstanding Operations Manager to help build the systems, structures, and culture that will enable our ministry to flourish.

This is a varied and hands-on leadership role, overseeing the church's operations across administration, finance, facilities, governance, compliance, health and safety, event support, and organisational systems. This role is for someone who thrives on bringing order, clarity, and excellence behind the scenes. Working closely with the Senior Pastor, leadership team, trustees, staff, volunteers, and external contractors, you will ensure that our buildings, resources, and operational processes are managed efficiently, safely, and sustainably, enabling our ministries to flourish. The role is for someone who thrives on bringing order, clarity, and excellence behind the scenes.

The successful candidate will be an exceptional organiser with strong administrative and financial skills, capable of managing multiple priorities while maintaining attention to detail. You will be a confident problem-solver who takes initiative, enjoys improving systems and processes, and is able to lead operational projects from planning through to delivery.

Above all, you will be passionate about creating effective operational structures that enable ministry and mission to thrive. You will enjoy working collaboratively with people, demonstrate servant-hearted leadership, and be fully committed to the vision, values, and mission of Highway Vineyard Church.

Hours worked: 37.5 hours per week 

Salary: Competitive within the sector, based on experience

Applications close on Friday 24th July @12pm

Please submit your CV and a cover letter explaining your suitability for this role.

About the Role

As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.

This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.

In this role, you will:

Strengthen governance, risk and compliance

· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance

· Embed effective risk management processes

· Oversee key compliance areas including safeguarding, GDPR and reporting

Build operational systems and infrastructure

· Develop and implement scalable systems, processes and internal controls

· Improve data management (including CRM) and strengthen reporting

· Contribute to ensuring operational readiness to support national growth

· Work with external providers on IT and financial system integration

Lead people, culture and organisational development

· Oversee recruitment, onboarding and retention of a high-performing team

· Strengthen performance management and accountability frameworks

· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission

Enable delivery, impact and growth

· Strengthen operational support for programme delivery and expansion

· Support the translation of strategic ambitions into practical systems and ways of working

· Improve data insight to inform decision-making

· Support development of fundraising infrastructure.

Contribute to wider organisational life

· Work collaboratively across the team to support evolving priorities

· Act as an ambassador for BeSpace’s values and Christian ethos

About You

We are looking for someone who:

· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation

· Has good experience in developing systems, processes and organisational infrastructure

· Can work closely with a CEO to translate vision into operational delivery

· Has excellent organisational and project management skills

· Is proactive, collaborative and relational leader who builds strong teams and culture

 It would be a bonus if you:

 · Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation

· Have significantly enabled the scaling of a regional organisation to national growth operationally.

· Have experience in fundraising systems or donor management

Do you believe in the power of communities to shape change?
OCVA is seeking a values-driven Chief Executive to inspire, connect and champion Oxfordshire’s community and voluntary sector.

This is an opportunity to lead a respected local infrastructure organisation at the heart of Oxfordshire’s voluntary and community sector. As Chief Executive of OCVA, you will work alongside a committed Board and a small, passionate team to support charities and community groups, promote and champion volunteering, influence local systems, and ensure the sector’s voice is heard.

You will balance strategic leadership with strong relationships. This includes working closely with local councils, funders and partners, while staying grounded in the realities faced by community organisations. 

We are looking for someone who shares our values, understands the voluntary and community sector, and is motivated by making a meaningful difference. The role is as much about listening, collaboration and trust as it is about income, sustainability and delivery. If our mission resonates and you bring curiosity, integrity and a commitment to inclusive leadership to all that you do then we would love to hear from you.

This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Head of Operations and Finance. As we continue to grow our impact, we are seeking an exceptional Head of Operations and Finance to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances.

This is a pivotal leadership position combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair todevelop and implement organisational strategy while ensuring our people,systems, governance and finances support the effective delivery of our mission.You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide.

If you're an experienced charity operations and finance professional looking for your next big challenge, we'd love to hear from you.

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

Lead the operations, governance and compliance that enable Solving Kids' Cancer UK to deliver its mission and impact for children and families affected by neuroblastoma. Reporting to the Chief Executive, you will play a critical role in ensuring the charity operates effectively, compliantly and sustainably.

This broad and varied leadership role spans governance, risk, HR, IT, data protection and organisational operations, supporting delivery of the charity's strategy through robust systems, policies and processes. Acting as Company Secretary, you will work closely with the CEO and Board of Trustees, providing advice on governance, regulatory requirements and best practice. As a member of the Leadership Team, you will oversee key operational functions, lead cross-organisational projects and deputise for the CEO where required.

Who are we looking for?

We are looking for a strategic, highly organised and values-driven leader with strong experience in charity operations, governance and compliance. You will have a track record of ensuring organisations are well run, compliant and effectively managed, with the ability to oversee multiple operational areas and support strong governance and decision-making at Board level.

You will be comfortable working across a broad remit, including governance, risk, HR, IT and data protection, and confident providing clear, practical advice to senior leaders and trustees.

Person specification

Key requirements include:

• Significant senior-level experience in operations, governance or compliance within a charity or similar environment. 
• Strong understanding of charity governance and regulation, with experience supporting boards and senior leadership. 
• Experience overseeing organisational functions such as HR, IT, data protection or risk. 
• Proven ability to manage multiple priorities and lead cross-organisational work effectively. 
• Strong judgement, integrity and the ability to handle sensitive matters with discretion. 

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

This is an opportunity to make a significant contribution at the heart of a small, ambitious charity where strong operations are a vital enabler of impact for children and families.

Location: Home-based, within easy reach of London, with regular travel to the London office and occasional UK-wide travel.

First-stage interview: Thursday 6 August 

Second-stage interview: Thursday 13 August

The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.

About the Stuart Hall Foundation

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

Role Description

The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.

Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.

Required Experience and Skills

Operations, Finance and Governance

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
• Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
• Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
• Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.

People and Organisational Management

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
• Ability to handle sensitive and confidential staff and organisational information.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

Communications and Digital Skills

• Strong written and verbal communication skills.
• Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.

Personal Attributes

• Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
• Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
• Passionate about organisational planning and supporting teams to operate effectively and efficiently.  

Desirable Experience

• Experience supporting grant management, fundraising administration, or donor reporting.
• Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
• Experience working remotely and managing priorities effectively within a distributed team environment.
• Interest in the work, legacy and impact of Professor Stuart Hall

 Application Process

To apply, please complete the online application form, available on the Stuart Hall Foundation's website.

As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.

We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.

The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.

Interviews will take place via Zoom on w/c 24th August 2026.

The appointment is subject to satisfactory previous employment references.

Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.

Our client is one of London’s leading homelessness charities, working to end street homelessness and help the people they support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.

We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.

You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and our client's Registered Provider subsidiary.

You will act as a primary point of organisational assurance to the Chief Executive, Senior Management Team and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

Director of Operations
Salary: circa £92,000 per annum
Directorate: Central Operations

About you

We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our client's mission of ending street homelessness.

How to Apply

For further information, to access the appointment brief and to apply for this role, please visit the link located at the bottom of the advert on the Prospectus website.

Recruitment timeline

Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with our client: 18th September

Role Overview

As part of the CfA funding, we have an exciting opportunity for a Finance Officer to join GSF. This is a part-time role, based remotely within the UK.

This role will be central to ensuring that all financial aspects of the Communities for Afghans programme are delivered to the highest standards of accuracy, compliance, and transparency. You will oversee budget management, financial reporting, grant payment processes, and fraud prevention measures, ensuring that every pound is spent in line with government and contractual requirements.

You will work closely with other team members, Sponsor Groups, and funders to ensure financial processes are efficient, clear, and fully compliant. This is an opportunity to make a real impact by ensuring that funding reaches Afghan families quickly and appropriately, enabling them to settle into safe homes and begin building their new lives in the UK.

About the Role

As Finance Officer, you will:

· Manage programme budgets, spending, and grant tracking to ensure every aspect of funding is compliant with grant conditions.

· Act as the primary point of contact for Sponsor Groups and internal staff on finance-related queries.

· Maintain meticulous financial records for audit purposes and ensure timely and accurate reporting to funders.

· Implement strong controls and authorisation processes to ensure financial probity.

Main Duties and Responsibilities

The role will involve the following, but is not exhaustive:

Financial Management & Compliance

• Ensure compliance with government grant conditions and all funder requirements.

• Manage the Communities for Afghans programme budget and track expenditure.

• Contract management and compliance monitoring for all funding contracts.

• Maintain accurate and up-to-date financial records for audit purposes.

• Arrange deposits for accommodation when required.

Payments & Authorisation

• Design and maintain a clear payment authorisation flow.

• Process payments and invoices efficiently and accurately.

• Require proof of spend / evidence packs from Sponsor Groups using standard templates.

• Process payments to Sponsor Groups only after authorisation.

Monitoring & Fraud Prevention

• Work with the Sponsor Group Relationship Manager and Sponsor Groups to ensure grant funds are used correctly, providing guidance on compliant spending and supporting them to submit evidence packs using standard templates.

• Carry out periodic spot checks and reconciliations of Sponsor Group expenditure to confirm accuracy and transparency.

• Implement fraud controls, such as dual sign-off and audit trails, to safeguard programme funds.

• Provide independent assurance of correct grant usage within six months after the end of the financial year, helping to identify and address any issues proactively.

• Report any significant compliance concerns to the Operations Director and contribute to improving financial processes where needed.

Sponsor Group Support

• Ensure guidance and templates are clear, accessible, and consistent with funder requirements.

We are looking for someone who cares deeply about our ambitious plans, and who has the skills to manage large scale programmes, whilst also being able to independently take action to deliver operational tasks. 

Your work will be central to enabling our continued growth, directly supporting the development of strong partner relationships and shaping the experience they have across our programmes, so that they can deliver excellent outcomes for babies, children and young people.

Role Overview

We are looking to appoint three Programme Officers, who will be responsible for supporting programme delivery and programme operations at the Reach Foundation. 

We have 3 vacancies across our portfolios of work:

Role 1: Programme Officer (Leadership)

This includes our x100 programmes across the West, East, Yorkshire and Greater Manchester, our leadership programme with A Million Realities, and newly established place based leadership programmes for heads and executive leaders.

Role 2: Programme Officer (Cradle-to-Career)

This includes our Cradle-to-Career catalyst, foundations and leadership programmes (which are each distinct phases of our Cradle-to-Career core offer), our Accelerator programme, and a number of bespoke Cradle-to-Career catalyst programmes run directly for partner organisations. 

Role 3: Programme Officer (Educational Breakthroughs)

Helping to launch our newest strand of work, developing and growing ‘educational breakthroughs’ that enable all children to enjoy lives of choice and opportunity. This will include delivery of existing elements of our ‘breakthrough portfolio’ (Languages for All, developing mapping/ data tools to support local breakthroughs, re-imagining key stage 3 for Lift Schools) and supporting new clients as we begin partnerships with them. 

Each role has a distinct portfolio of programmes you will support, but the duties, skills and capabilities required for each role are aligned. We expect the three Programme Officers to work together closely to ensure consistency of delivery across our work, to share learning and to develop a community of practice. 

You will work closely with the Directors responsible for each programme, alongside our Events and Operations Officers, who work across all programmes,  to ensure our programmes are planned and delivered to a high standard. 

The role of the Programme Officer has three core areas of responsibility:

1. Programme Planning and Project Management

• Project manage multiple, simultaneous programmes across the portfolio with rigour. Work with other programme managers to embed consistent programme management across our organisation. 

• Work with the Events and Operations Officers to complete the annual calendar-setting process, setting event dates and key programme milestones. Ensure all events are appropriately staffed. 

• Utilise Asana to monitor project milestones, proactively identify off-track delivery risks, and lead status updates during programme meetings to ensure timely intervention.

• Champion the use of HubSpot (CRM) and set up progress dashboards alongside evaluation colleagues.

2. Programme Delivery

• Improve (or establish) processes that ensure that every participant on our programmes has a great experience from the moment they find out about us, to when they exit working with us. 

• Manage the main programme inbox, serving as the responsive, warm, and professional first point of contact for routine enquiries from participants and external partners

• Coordinate regular, high-quality programmatic communications (e.g. programme blasts or event invites) to keep participants informed and engaged throughout the year. You may author these, or work with others to ensure they are circulated in a timely manner.

• Ensure all programmatic data collection is in line with GDPR guidelines.

• Support in programme administration tasks, such as preparing papers for steering group meetings, taking minutes and circulating actions. 

• Actively participate in cross-organisational reviews, sharing delivery insights in order to improve the quality of our work. 

• Programme-Specific Deliverables: 

Participant Recruitment & Onboarding: Lead the end-to-end application and onboarding journey for new programme cohorts, including coordinating assessment or sign up windows, distributing welcome materials, and managing intake data. 

Coaching Offer Management: Act as the end-to-end operational lead for the leadership coaching offer, managing coach-matching logistics, scheduling, and tracking completion rates.

Contract and Agreement Tracking: Administer the distribution and tracking of Service Level Agreements (SLAs), ensuring signed copies are received prior to delivery. 

3. Stakeholder and Relationship Management

• Coordinate the operational onboarding of new bespoke partners, guiding both internal and external senior stakeholders through this initial phase

• Invest deeply in building strong, warm, and respectful relationships with senior external stakeholders across identified bespoke partnerships, acting as a point of contact for any queries and ensuring excellent customer service

• Develop strong relationships internally, particularly with Regional Directors or Breakthrough Project Leads , providing them with regular progress updates, risk assessments, and actionable recommendations ahead of key delivery milestones.

• Actively collaborate with fellow Programme Officers to share operational learnings, standardise delivery templates, and build a supportive internal community of practice.

Please review the attached Job Description for more details.

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.

For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.

As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.

This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.

Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.

About the role

Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.

You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.

You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.

About you

We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.

You will demonstrate:

Proven strategic leadership and organisational management experience.

Experience of developing successful partnerships, fundraising, income generation or business development.

Strong financial and governance awareness.

Excellent relationship-building, communication and influencing skills.

Experience of leading and developing high-performing teams.

A genuine commitment to community impact and the values of the voluntary sector.

You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.

What we offer

Salary in excess of £60,000, dependent on experience.

Permanent, full-time position.

Flexible and hybrid working, with a regular presence required in Calderdale.

20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.

Employer pension contribution, with details available in the candidate information pack.

The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.

Closing date: 31 July 2026

First round interviews: Week commencing 17 August 2026

Second round interviews: Week commencing 24 August 2026

CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.

If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.

Our vision has three aims - that people Encounter God, Equip the church for ministry and mission, and Evangelise London and beyond

These three E’s depend on someone who Enables them - turning vision into the people, systems and momentum that bring them to life.

We are looking for someone to take the Vicar’s vision for the church and make it happen - anticipating what’s needed, proposing how to get there, and driving the work through to completion.

They’ll lead our operations so that every ministry can flourish and grow - running towards problems, owning them, and coming back with solutions.