Temporary Staff for Operation Christmas Child at our Oldbury Processing Centre

For this year in the run up to Christmas do you want to join our logistics team and thousands of volunteers in gathering in half a million boxes from across the UK, processing them and then sending them to children all around the world.

For four months become part of the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes gift-filled shoeboxes to children in need overseas and in so doing demonstrates God’s love in a tangible way whilst sharing the Good News of Jesus Christ.

We are looking to employ four Administrators on temporary contracts at our Processing Centre in Oldbury, Birmingham to assist primarily with Coordinating Collections and maintaining systems during our Christmas shoebox campaign from August 2020 through to December 2020 (note if you have holiday booked for August this will not prejudice applications).

 You will need to:

• be quick to learn

• have a clear and confident telephone manner

• good PC skills, particularly knowledge of Microsoft Office

• happy to work independently

• be comfortable working in a very busy environment
• have a positive, ‘can do’ attitude
• be flexible regarding the tasks you may be given
• ideally have experience of working in an office

There is a requirement for the job holder to be a practicing Christian as functions within this role will require knowledge and personal experience of the Christian faith.

BIHR’s Operations Coordinator is an exciting new post which will focus on coordinating and delivering the operational administrative and financial support BIHR needs to support change through human rights with people, communities, public officials and policy-makers.

This role is integrated into the practical work of the BIHR team and coordinates key finance and administration operations, supporting the charity’s governance.

A passion for human rights and a commitment to ensuring the best possible operational support for our work is essential for this role. This is an exciting opportunity for anyone with a strong operational administration and finance background. Ideally you should have experience of working in a small charity, or a clear demonstrable interest in moving into this area.

This role will work very closely with the Senior Management Team: our Director and Policy and Programmes Manager (PPM). It is integrated into the delivery work our wider team, including Human Rights Officers (HROs).

MAIN TASKS & RESPONSIBILITIES

All staff members are required to deliver their wok in accordance with BIHR’s core mission, always acting in the best interest of the charity. A genuine commitment to supporting change through human rights across the UK is required at all times.

Deliver effective financial administration and management, ensuring robust policies and processes are in place to support the Director and Board

• Managing and administering the systems the regular processing of payments in and out (invoices, bills, expenses, etc.) in accordance with our schedule and the appropriate approvals, using Quick Books
• Management of bank accounts including regular reconciliations, investigations and administration
• Day to day management of relationship with BIHR’s retained independent accountants including monthly payroll, quarterly management accounts and cashflow adjustments
• Producing monthly financial monitoring and reforecasting, supported by the Director
• Producing quarterly financial and narrative reports, with the Director, for the Board of Trustees, and others purposes, as needed
• Providing high-quality, accurate and timely financial and operational information for funder reports
• Leading on the preparation of financial information for the annual report (Charity Commission and Companies House), working closely with the Director, retained accountant and appointed Independent Examiner
• Support the Director with the development of the annual organisational budget
• Use initiative to identify and make improvements to financial management and operational administration, as needed

Deliver high-quality internal and external communications, enabling BIHR to run smoothly and engage effectively with stakeholders

• First point of contact for general enquiries, managing email, telephone and mail contacts
• Key operational contact for BIHR’s services, including liaising with individuals booking our sessions or ordering resources, new potential partnership opportunities, and ongoing contacts for programmatic work
• Key point of contact for the administration of BIHR’s online communities of practice (using WordPress site) working closely with the lead HRO
• Ensuring the smooth running of BIHR’s websites, with proactive troubleshooting and, where relevant, liaising with our web support agencies and/or QMUL IT to pre-empt or resolve technical issues
• Relationship management with regular suppliers
• Relationship management with regular givers, corporate sponsors and donors, and, where appropriate liaising with Trusts and Foundations
• Support BIHR’s Strategic Framework brand rollout, ensuring it is used and applied consistently across the organisation
• Responsibility for internal information management and GDPR compliance, supporting the Director and wider team to maintain appropriate systems
• Responsibility for administrative coordination of BIHR’s QMUL course, including proactive liaison with the Law School around scheduling of classes, assessments and student appointments and feedback.
• When needed, supporting other staff with BIHR’s social media communications.

Provide administrative support and co-ordination to ensure effective and efficient delivery of BIHR’s information, learning and development sessions, programmes and policy work

• Leading on the logistical and financial arrangements of BIHR’s human rights support sessions, following content and relationship development by the PPM. This includes:
  • Responding to all initial requests and record keeping, liaising with the PPM on their involvement
  • Managing all logistical liaison, including online set up or venues, as appropriate and ensuring the BIHR facilitator’s requirements are met (including travel, IT, refreshments, invites, registrations, etc.)
  • Ensuring the distribution of any materials and any follow up materials
  • Responsibility for monitoring and evaluation work using SurveyMonkey (and other systems, where relevant), including ensuring evaluation forms are set up, distributed, completed and analysed following sessions
  • Processing of all financial elements, including setting up BIHR as a supplier, processing invoices and ensuring payments
• As above, delivering the administrative and financial aspects of programmes/ projects/ policy work delivered by HROs or PPM
• Coordinating the finalisation of information resources, including proofing, identifying and managing relationships with design and print suppliers, and leading the distribution of resources.
• Leading on monthly and quarterly analysis of the evaluation data, to support both programmatic and BIHR’s overall performance monitoring
• Scoping, sourcing and ordering of any equipment and services needed for BIHR to deliver its programmes / projects / policy work

Support robust and effective organisational environment and governance processes, working with the Director  

• Ensuring BIHR’s working environment(s) meet health and safety requirements, and are tidy, organised and inviting. In particular, whilst the organisation is working remotely, to ensure staff have access to necessary equipment and online systems.
• Organising and minuting monthly/other team meetings and keeping track of actions with PPM
• Supporting the Director to keep the organisation’s standard policies and procedures up to date in accordance with law and under regular review
• Leading administrative aspects of recruitment processes and inductions
• Servicing of quarterly (and other) Board meetings, including annual scheduling, reminders, and distribution of paperwork, and where required minute-taking.
• Working with the Director to ensure compliance in the organisation’s activities with all legal requirements in company, charity, employment, and other fields.

PERSON SPECIFICATION 

Essential 

Personal qualities

• Passionate commitment to BIHR’s mission and values and to working in the charity sector
• Strong team player with ability to get stuck in within a small organisation
• Efficient, reliable, flexible and collaborative working style
• Self-motivating with ability to work effectively from home as part of a virtual team and in an office environment

Role-related knowledge and experience

• At least 1 years’ experience of a similar successful role within a charity, or clear demonstrable commitment to this.
• At least 1 years’ experience of successfully working within a small organisation (under 15 employees) and a clear understanding of the operational responsibilities of working in such an environment.
• At least 2 years of direct work experience of coordinating administrative systems, including using initiative to review / change processes to improve operational outcomes, working primarily with online/cloud-based systems and some hardcopy systems.
• At least 2 years of direct experience of coordinating financial systems, including budgets and cashflow, and financial administration using accountancy software (Quickbooks or the ability to quickly become confident to use this package
• A good working knowledge of relevant compliance issues, particularly charity regulation, financial good practice, data management
• Experience of compiling information and data to produce monitoring and impact reports for internal and external audiences
• Excellent working knowledge of IT and a proactive approach to anticipating and resolving team IT issues, in particular:
• Daily use of the Microsoft Office suite, particularly high-level Excel skills
• Managing websites (WordPress and bespoke platform)
• Proactive approach to learning new software, apps and platforms
• Knowledge of other IT solutions to support effective operations in a small charity
• Experience of supporting human resources processes including recruitment administration and supporting the review and development of new policies etc.
• Experience of servicing a Board of Trustees or similar, including scheduling meetings, papers preparations, venue arrangements, minute-taking and follow up actions, making appropriate filings with regulators
• Experience of operational delivery for programmes work including organising training sessions and events (online and face-to-face) and resource development and distribution.
• Working knowledge of basic health and safety requirements and applying these within a small team
• Excellent numeracy skills, educated to a least a C grade in GCSE Maths (or equivalent).

Time management

• Ability to work to tight and multiple deadlines and prioritise workload, ensuring the highest standards of work
• A demonstrable commitment to accuracy and attention to detail in the completion of work
• The ability to work effectively from home and in the office

Communication

• Excellent written and verbal English language skills, with literacy skills at or equivalent to GCSE C grade English Language
• Experience of, or demonstrable commitment and transferable skills, to communicate effectively with a range of stakeholders, particularly
• People who are distressed and seeking advice, which BIHR does not provide, and people with a range of care and support needs accessing our services
• Community and public sector partners
• Suppliers of goods and services
• The ability to BIHR to external audiences, including on the telephone, at online meetings and in person

Desirable

• Recognised book-keeping or financial administration training or qualifications
• Direct experience of working in the social justice field and/or working to support people facing vulnerable situations
• Experience of supporting an organisational team to work remotely
• Understanding of use of social media to engage with different audiences

We are a medium sized grass roots charity working on the refugee crisis within Europe.  We are recruiting a second Operations Coordinator for a 6-12 month contract, to join our team based at our main distribution centre. Reporting directly to the CEO this is an excellent opportunity to work for a great cause and gain international experience with the support and direction of someone who knows the workings of the charity inside out. Whilst this is a challenging position, you will be given a thorough induction and will be working alongside another Operations Coordinator who is already in place.

We have implemented a raft of new procedures to protect our staff, our volunteers and the refugees from Covid-19. These need to be rigoursly applied. As front-line staff, humanitarian aid workers are needed to respond to this emergency and, as a crisis response charity, Care4Calais is determined to do all we can to ensure the most vulnerable are not forgotten in these dire times.

The complex logistics of ensuring the safety and wellbeing of refugees and people continually on the move is one of our key challenges with aid needed in various locations and a consistently fluid situation.  Candidates will naturally need strong organisational skills, and have the temperament to make numerous important, and compassionate, decisions every day.

With a changing team of more than 2,000 volunteers assisting us in 2019, the relationships you build with your voluntary team leaders will be key to the success of this role.  We have recruited some strong team leaders who are highly valued and truly live our values.

The Operations Coordinator will be required to: co-ordinate operations and lead teams distributing aid to refugees in challenging situations; coordinate and motivate teams of volunteers; and manage warehouse operations and logistics.

The refugee crisis is politically controversial, and the debate and sensitivity around this often heightens within Europe.  An awareness of the risks and consequences of public actions and statements by of our personnel is therefore necessary.

Characteristics

The candidate needs to display clear leadership ability, with the capability to act with initiative and drive in a variety of situations. Requires a positive mental attitude with a warm friendly persona, who will be able to motivate and enable volunteers to complete challenging jobs over long hours in our warehouses and coordinate deliveries across the region. Also needs to be aware of surroundings, risk management and safety issues whilst working inside informal, illegal settlements on distributions of essential items and food to a wide range of cultural backgrounds. Is required to present a professional, respectful attitude towards police and other government authorities to enable the charity to continue working in controlled areas.

Functions

Lead Distributions

Will be required to lead distributions of essential supplies and clothing, ensuring volunteer safety through calm confident leadership. Will be able to clearly brief volunteer teams on safety procedures and structured distributions within informal settlements. Will possess ability to assess threats and reduce tensions through appropriate body language and measured verbal communication with a variety of cultures and backgrounds. Will manage large volumes of data coming in from across centres ensuring a good knowledge of conditions across the region with support provided as appropriate.

Lead Warehouse Work

Will have the ability to motivate volunteers in warehouse operations, enabling a positive work environment and solving problems as they arise. Will be able to quickly train and brief volunteers in sorting and organising donations, ensuring quality checks and procedures are adhered to. Will have knowledge of or be open to learning basic warehouse management and storage procedures, recognising the importance of tidiness and maintaining order to enable quick access to resources.

Manage Volunteers

Will be capable of managing volunteer motivation and expectations, with respect to activities likely to be conducted, and the importance and relevance of these actions to the overall operations conducted by the charity. Will have ability to challenge and motivate people to approach new situations whilst recognising individual limitations and difficulties. Will enable a good working environment by mediating volunteer differences and leading by example with acceptance of a range of attitudes, backgrounds and cultures, recognising that each volunteer has an ability to contribute if utilised in the right manner.

Secondary Desired Functions

Degree in appropriate field

3 years or more driving experience

Experience working in informal settlements or abroad

Experience working in volunteer organisations

Word processing and data entry skills

Note: the above represents a challenging role which will enable development and demonstration of high level skills,.  Appropriate training and support will be provided.  Please note that we recieve a high number of applications and are a small internal team so if you do not recieve a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais - We will only consider applications that are accompanied by a covering letter.

The Operations Manager will play a key role in the Isle of Wight Youth Trust Senior Management Team, overseeing the organisational operations in accord with the strategy and business plans agreed by the CEO and Trustee Board. You will ensure overall organisational goals and objectives are met to support our therapeutic counselling services and wellbeing programmes provided to children and young people up to the age of 25 years.

Our service currently includes individual and family counselling, and increasingly more provision delivered in schools. In addition, we will be developing a wider range of interventions, including Arts, Group and Outdoor Therapy which will be co-produced by the Clinical Team in partnership with young people on our Youth Mental Health Taskforce, to meet our young Islanders needs.

This is very much a ‘hands on’ multi-disciplinary role, as such the Operations Manager will oversee key centralised business support and operational activity, including responsibility for: team support, reception services, management of buildings and facilities, finance, payroll, GDPR and data management, IT, HR, Health & Safety and quality assurance and risk and compliance with Charity Governance.

You will provide leadership for the Operations Team and be responsible for delivery of quality, performance and continued improvement across the services, including looking externally to develop partnership opportunities to drive efficiencies whilst maintaining quality.

The Youth Trust is going through a period of development and change, therefore experience of managing change, including developing and improving current practices would be advantageous, as would an understanding of LEAN Practices and collaborative working.

You will be proactive and work with initiative, demonstrating previous experience in dealing with the challenges of a client facing service. The ability to prioritise your own workload and that of your team, engage with key clinical and non-clinical stakeholders and keep calm under pressure is vital for this role.

This post could be considered as a full-time role for one individual meeting all competencies. Alternatively, we would consider the potential for a job share, for example 3 days a week - Operations Manager / 2 days a week - Financial Manager if this was more suitable for individuals considering applying whist still meeting the needs of the Youth Trust.

For full details download the Job Description and Person Specification from our website.

Closing Date: Friday, 31st July.

Interviews: Will take place during the week commencing 17th August.

The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation. You will be joining at an exciting time in the organisation’s development, as we rebrand and grow our team.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions.

Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Administrative Support Officer, Events Coordinator and PA to the Chief Executive, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

This role is to cover maternity leave and is offered as a 10-month contract with an ideal start date of 1st September. The role is full time, 35 hours a week with 28 days annual leave per annum, prorate as per contract length, plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

About the BPC

The BPC is highly regarded in the psychotherapy field, having a tradition of excellence and intellectual rigour which that is highly regarded nationally and internationally. We are a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specification by 9am Monday 20th July 2020.   Applications without a covering letter will not be considered.

1st interviews will be held W/C 27th July 2020.

Plaese note we will only accept CV's with a covering letter clearly explaining how you meet the job specifications.

The Upper Room works with various disadvantaged groups including homeless people, migrants and ex-offenders, helping them to improve their lives. The successful applicant will have responsibility for managing and working with the Project Managers to ensure the smooth running of all operational activities of The Upper Room. This includes oversight of risk management, health and safety, Safeguarding and Data control.  

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.

Head of Operations (35 hours a week)

Salary: £35k - £38k, (depending on experience), + NI + 4% pension contribution

(£40,103-£43,637 inclusive)

LRMN is a thriving organisation and one of the most established refugees and migrants’ organisations providing services in London but focusing in south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based violence, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community. We have grown over the years both in terms of staffing and range of services and to help manage our growth and support our CEO, we are recruiting for an experienced and highly skilled person to successfully manage our operations.

As Head of Operations, you will provide operational and organisational leadership as a key member of the senior management team and implement the necessary changes required to meet the needs of LRMN moving forward. You will deputise for the CEO and support her in setting the strategic direction of LRMN to create a sustainable future.  To be successful, you should be a strong people manager with solid knowledge and experience in; service management and delivery, compliance on Health and Safety and GDPR, monitoring and evaluation, service user engagement and volunteer management. Knowledge and experience of working for a legal and welfare advice organisation is desirable as well as awareness of issues and barriers faced by refugees, asylum seekers and migrants in accessing appropriate services.  You should be highly motivated, decisive about business activities that will deliver benefits, initiating action and managing resources efficiently.

We are based in Deptford, Lewisham and due to the COVID-19 crisis, we are currently working from home. But moving forward, we are keen to develop and implement a successful mixture of home and office working.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with.

To apply, please send your CV and cover letter explaining how you meet the person specification. We are going to interview as applications come in, so please apply early.

If you do not hear from us within 6 weeks after the closing date, please assume that we are not taking your application any further.

Interviews: Monday 7th September 2020

Role

We are seeking an experienced, passionate, proactive and committed Operations Manager to lead on the financial and day to day management of the Brazelton Centre UK, and to help us achieve our mission to ‘give newborn babies a voice by supporting parents in understanding their unique communication’.The post-holder will be an advocate and ambassador for the Brazelton Centre UK nationally and internationally.

Terms

The Brazelton is committed to equal opportunities and can offer flexible working.

This is a part-time role (3 days per week / 7.5 hours per day or flexibly over 4 or 5 days), based on 60% pro-rata of an annual FTE salary of £33,000-£38,000 pa, depending on experience.

About us

The Brazelton Centre UK aims to support the transition and adjustment to parenthood, focusing on the development and mental health needs of both babies and parents. Holding the baby in mind, our charity, which is research and practice based, enables health professionals to facilitate relationship building between parents and their newborn babies at a time that is experienced as a major life event. The philosophy of the organisation is one of enabling effective service development, appropriate clinical intervention and sharing of expertise.

The Centre, established in Cambridge in 1997, is a training organisation for health professionals and researchers who work with babies and parents.  We offer training courses in the Newborn Behavioural Observations System (NBO) and Neonatal Behavioural Assessment Scale (NBAS). Brazelton Centre UK is one of four Centres in the world, teaching the NBO and NBAS, and the most active.  Brazelton UK works in partnership with other organisations on training, surveys and research, including third sector organisations, universities, NHS trusts and organisations providing support for the under-fives. Almost 6,000 practitioners have undertaken the UK training courses in the NBO or NBAS.

The Centre currently has a staff of 6, from different professional groups, in a range of roles, with 18 Trainers (including 2 Master Trainers, 6 Senior Trainers) UK-wide, able to teach specific courses as required.

The charity has a Board of Trustees.The Operational Manager will report directly to the Director and be ultimately accountable to the Board of Trustees.

This post may entail some travelling in the UK and abroad for meetings. 

The Director of Operations is a key leadership position, critical to our engagement with the UK Government, the humanitarian and nutrition sectors, as well as the global Action Against Hunger network on advocacy and programme funding, quality and delivery.

Action Against Hunger UK is a humanitarian organisation committed to ending child hunger. For 40 years we have worked to save the lives of malnourished children while providing families with sustainable access to safe water and good nutrition.

The Director of Operations leads on the effective positioning of the organisation respected in the UK as the NGO of choice for the prevention and treatment of hunger and undernutrition worldwide, engaging with stakeholders on humanitarian/development policy and practice, and maintaining a programming model that leverages its competitive advantages and ensures its relevance for the future in an evolving humanitarian and development landscape.

The successful candidate will be responsible for the effective oversight and management of the UK Operations Department, setting the strategic vision, culture and business model for a number of teams covering institutional donor funding, advocacy and campaigns, technical and research capacities with a particular focus on MEAL and Nutrition, and legal/risk/compliance.  The Department has grown significantly over the last 5 years and has significant ambition for future growth and development in increasing the contribution the UK organisation makes to the humanitarian and nutrition sectors.

Please download the Job description for further details

The post will be based in Action Against Hunger-UK’s London office (although working from home arrangements currently apply), candidates must therefore demonstrate their right to work in the UK.

Action Against Hunger UK is an equal opportunities employer. We recognise and appreciate that diversity within our workforce greatly enriches our organisation. We therefore actively encourage applications from all sections of the community.

Owing to an internal restructure, Citizens Advice Gosport is looking to appoint a highly motivated and experienced Operations Manager to start as soon as possible.

The successful candidate will assist in the management of the Citizens Advice service by ensuring a comprehensive advice and support network to people in the area within the aims, policies and principles of the Citizens Advice service. To deputise for the Chief Officer in their absence.

Be responsible for and work closely with Advice Session Supervisors, Training Officer and administration team to ensure good working practices and joined up thinking where appropriate. Account to the Chief Officer for carrying out the activities listed below.

This is a varied and challenging role working with a large team of paid staff and volunteers. The successful applicant must be able to demonstrate a proven ability to manage people including the ability to recruit, develop and motivate staff; be approachable with a friendly yet professional manner; have excellent time management and people skills; a proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best; a proven ability to lead and contribute to a team, including the ability to prioritise own workload and the work of others and take decisions in the day to day running of a busy service area; a proven ability to manage and plan projects.

The closing date for applications is 12 noon on Friday 31st July 2020. Applications may close earlier should a suitable applicant be found.

The successful applicant will start as soon as possible, working primarily from our offices at Martin Snape House, Gosport. Our offices are easily accessible and situated in the Town Centre within walking distance of Portsmouth Harbour and the Bus Station.

Closing Date: Friday 31st July 2020 or sooner if a suitable applicant is found.

Closing Time: 12 noon

Interview Date: TBA w/c 3rd August 2020.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

Reporting to: The Group CEO MPS Society

Hours: Full time - Flexible to suit the needs of the Organisation

Location: Amersham UK - with travel in the UK and overseas as needed

Closing Date 17/07/2020

Interview Dates 29 July 2020

About Us

The MPS Society provides support across the UK to families affected by rare, life-limiting genetic conditions. These genetic conditions cause a range of complex difficulties and we provide vital support to the whole family for as long as they need it. Further information on the work we undertake can be found on our website.

Job Description (Please see full job description for further details)

The Head of Group Operations (HGO) will be responsible for the day to day operational running of the MPS Society and, in collaboration with the CEO, its commercial trading subsidiary MPS Commercial. This is a hands-on role that offers diversity in a growing organisation, responding to opportunities for revenue growth and greater national and International reach.

The Head of Group Operations will be managed by the Group CEO. The primary duties and responsibilities are set out below. This is a diverse role and the candidate will be able to tackle a range of tasks as part of this small dynamic team.

Primary duties and responsibilities include:

Strategic direction

Working jointly with the CEO of MPS Commercial and Group CEO

• Develop the strategic direction and priorities for the Society and MPS Commercial

• Develop a detailed annual operational plan to achieve the strategic priorities of the organisation(s), for approval by the relevant Boards

Line management

• Line management for all core functions / staff within the Society, including HR and Finance

Operational management

• Working with the Senior Leadership Team and other members of the Organisation, Develop and implement the annual operating plan

Patient services

• Lead the operational direction of the patient services in line with the overall society’s priorities

• Working with Support and Advocacy lead, anticipate the future needs of the society’s members adapting existing projects and developing new activities as required to ensure we continue to meet them.

Clinical Centre support

• In collaboration with the group CEO drive the strategic relationships with key clinical centres in the UK and internationally, to further the collaborations between the Society and the clinical colleagues in the field

Pharmaceutical companies

• In collaboration with Group CEO and CEO of MPS Commercial, explore and identify opportunities for collaboration with current and potential pharmaceutical partners

Political lobbying and Public Affairs

• Design and implement, in collaboration with the Group CEO, the political lobbying and public affairs strategy and activities for the Society.

Financial management

• Assist the Head of Group Finance Officer with financial planning, management and reporting, and the implementation of the operational, business and strategic plans

Office management

• Oversee the maintenance of a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations

• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow management.

Human resources

• Working with the HR Lead with recruitment, induction and ongoing development of the Charities personnel

Other Responsibilities

• Operational Risk and Charity Compliance Reporting
• Oversee timely governance and report to the Board of Trustees
• Oversee all aspects of the MPS Society’s income generation strategy and ensure production of reports for the Board of Trustees

• Oversee the content and design of all the MPS Society’s public facing materials both printed and electronic.

The successful candidate will be required to undertake a DBS check prior to taking up position in the role

For further details, please contact Barbara Cotterell on 0 3 4 5 3 8 9 9 9 0 1

Applications may be made either through the Charity Jobs website or to Barbara Cotterell directly.  All applications should include your CV and a cover letter outlining your skills, experience and how you meet the requirements of this role.

Purpose

This role is key to the Centre running as effectively as possible. Responsible for the overall coordination and administration of the Centre, you set the stage, providing the necessary foundations for the Centre to thrive and deliver on its mission. You will work closely with the Director, Head of Finance and Board as part of a small team with support from a Senior Administrator. You will liaise with colleagues in the Centre, the Board and with our partners. You will be expected to work independently and will hold a central liaison role within the Centre.

The Centre is a small community interest company, recently out of start-up phase, so all our colleagues are self-sufficient, energetic and organised and work well without the support system of a big enterprise, in a growing, close knit, team with a broad range of partners. We value teamwork, collaboration, being open, practical and iterative to make things work for our audience and the people in our teams.

Objective 1 – Finance and contract management

Managing the centre’s Business Plan, budget and finances, working with the Head of Finance, Treasurer and Senior Administrator.

• Finance and sustainability planning, including:
  • Development and implementation of a sound fundraising strategy aimed at diversifying income streams and building on the assets and expertise of the Centre
  • Bidding and fundraising coordination across teams
  • Reporting to the Board of Directors and funders
• Budget development, monitoring and planning
  • Oversight of day to day finance with Senior Administrator 
  • Monitoring progress against the budget with the team, as well as with the Head of Finance and Treasurer/Finance Committee
  • Implementing the budget for 2019/20 and preparing the business plan and budget for 2020/21 
  • Sustainability plan, business development, proposal development
  • Risk assessment and mitigation
• Setting up and maintaining financial compliance processes

Objective 2: Overall oversight and coordination of the Centre’s Programme, including 

• Facilitating the implementation of the Centre’s Strategy 
• Managing and improving commissioning and contracting processes 
  • Working across teams to ensure appropriate commissioning and contracting processes that allow flexibility and diversification of work
  • Contract management and reporting 
• Programme Oversight and Coordination
  • Working closely with the teams and the Senior Administrator to ensure overall effective programme management and reporting
  • Ensuring good communication across teams 

Objective 3 –  Secretary to the Board of Trustees and ensuring the organisation meets its legal requirements

• Preparing high quality board meetings, agenda, papers on time 
• Working with Chairman, Vice-Chair & Executive Director to deliver and continuously improve: 
  • Governance processes
  • Risks assessment and mitigation
  • Financial review
  • Strategic direction
  • Programme update & reporting
• Maintaining a positive and relationship with members of the Board of Directors, pairing available skills with the Centre’s work, priorities and teams 
• Legal requirements
  • Leading on the Annual Financial and Director’s Report in collaboration with the Executive Director, Head of Finance and Board of Directors

Objective 4 – Oversight and supervision of the day to day operations (people, IT and administration) of the Centre through the line management of a senior administrator

• Developing the Centre’s People Strategy 
• Line Management of the Senior Administrator, whose responsibilities include:
  • Day-to-day finance & accounting, Accomodation, IT, Phones, HR, Legal and contracting 
  • Reviewing and improving related processes e.g. HR processes, Finance and IT support
  • Coordination of the Centre’s teams and culture through weekly team meetings and bi-monthly full days including shared learning sessions. 

Person specification

You are:

• organised, efficient and responsive
• work well as a part of a small distributed flexible team in a fast-paced environment
• think strategically, exercise initiative and work independently to ensure effective.

Essential experience

• Business Planning, Budget and finance management
• Governance and reporting including working with Boards or High level meetings
• Operations/resources management
• Project and programme management, including risk, proportionate to a small business 
• Strategy development and delivery 

Desirable experience

• Interest in wellbeing, evidence or knowledge mobilsation 
• Bidding and proposal writing 
• Governance requirements of a Community Interest Company or company secretary experience 
• Knowledge and experience of working on Government Tenders
• People management experience
• Experience of work in a small growing organisation
• Experience of working in a research or university environment
• A proven track record in being able to write effectively for and communicate with a range of audiences
• ‘PRINCE2’, MSP practitioner or other relevant training completed
• Company Secretary training or experience
• A first bachelor’s degree or an equivalent relevant qualification, or equivalent experience

Working arrangements 

Accountable to: Executive Director

Management of: Senior Administrator 

Relationship with: Head of Finance and Board of Directors 

Salary: £28k- £35k per annum

Duration: Permanent – full time or part-time (min 4 days a week) or equivalent

Location: London preferred, but open to variety of working arrangements and location. We will consider flexible working arrangements and the post can either be London based or involve remote working as part of a virtual team. The post holder must be willing to travel to London regularly.

*Please submit a cover letter including your reason for wanting to work in/interest in Wellbeing*

Hours: 21-37 hours per week

Salary: £30,000 - £32,293 pro rata

Terms: Permanent

Benefits: up to 5% matched contribution pension, 31 days’ holiday plus bank holidays pro rata

Location: Citizens Advice, 95 St Aldates

Reporting to: Director

We are seeking an enthusiastic, experienced and proactive senior manager to take the lead on a range on implementing and embedding varied projects and support the operation of the wider organisation.

The post holder will be responsible for holding the overview of our various workstreams and the links between them, effectively implementing new initiatives and projects, while ensuring that existing work and compliance requirements are on track.

You will have solid organisational, influencing and communications skills, together with the ability to foster strong professional relationships and encourage close collaboration between internal and external stakeholders.

Critical thinking and first-class analytical skills will underlie your proven ability to solve complex multifaceted problems, and to provide well-presented options appraisal and solutions to a wider audience.

Closing date for applications is midday on Monday 24th August.