Operation Officer Jobs

Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.

The Finance and Operations Manager role is a newly created position to reflect both the growing finance needs of the charity as the level of activity increases, and the operational support required by the Director of Finance and Resources and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the finance and operational functions together.

Reporting to the Director of Finance and Resources, this role will be part of the Extended Leadership Team (ELT), oversee the finance function and play a crucial part in supporting the Service and Fundraising and Communications teams in ‘back office’ functions.  A key aspect of the role will be to provide accurate and timely financial reporting and analysis and being able to communicate this effectively to non-financial stakeholders.  Building and nurturing relationships with key stakeholders throughout all levels of the organisation will be critical.

The role will also provide crucial support to the Director of Finance and Resources, to ensure the smooth operation of other areas of responsibility such as IT, contracts and office management, and co-ordinating efforts of various parties to ensure completion of key tasks and actions.

As part of an expanding and ambitious organisation, there are development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.

Please refer to the recruitment pack for the full job specification.

If you think you could be the right person to fulfil the exciting responsibilities of this role, please upload your CV and cover letter (no more than two pages) demonstrating how you meet the criteria and outlining why you’re interested in the role and answer a few screening questions.

If you have any questions about the role, or you would like an informal chat please refer to the recruitment pack for full contact details.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. 

Closing date: Monday 3 February 2025 (midday)

First round interview date (virtual): Monday 10 February 2025

Second round interview date (in-person): TBC w/c 17 February 2025

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

About Us

The Faculty of Forensic & Legal Medicine (FFLM) is a Faculty of the Royal College of Physicians (RCP) and a registered charity established in 2005. Our mission is to advance education, knowledge, and good practice in forensic and legal medicine. We are dedicated to maintaining the highest standards of competence and professional integrity in the field, working closely with professionals, policymakers, and organisations to promote tolerance, equity, and excellence.

The FFLM also houses the Institute for Addressing Strangulation (IFAS), reflecting our commitment to tackling key societal challenges and supporting professionals in this critical area.

About the Role

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead the strategic and operational delivery of the FFLM’s aims and objectives. Reporting directly to the Board of Trustees and working closely with the President and senior officers, the CEO will play a pivotal role in driving the organisation forward, ensuring its long-term sustainability and impact.

The CEO will:

• Develop and execute a strategic vision for the FFLM, including 3–5-year plans to enhance our reputation and influence.
• Strengthen internal and external relationships with stakeholders, including professional bodies, government agencies, and policymakers.
• Oversee the organisation’s financial management, ensuring sound budgeting and sustainable income streams.
• Represent the FFLM publicly, managing media relations and acting as an ambassador for the organisation.
• Support and manage the FFLM’s office team and senior officers, fostering a culture of respect, inclusivity, and continuous improvement.

This is a unique opportunity to shape the future of a highly respected organisation at the forefront of forensic and legal medicine.

About You

The ideal candidate will be a strategic leader with excellent communication and organizational skills. You will have a strong understanding of the healthcare or forensic/legal sectors and be passionate about advancing education and professional standards.

Key Skills and Experience:

• Proven leadership experience, ideally within a charity, healthcare, or professional body.
• Strong networking and relationship-building abilities, with a track record of working effectively with diverse stakeholders.
• Excellent financial acumen, including budget management and income generation.
• Exceptional public speaking and media handling skills.
• Ability to manage and inspire a team, fostering collaboration and professional growth.
• Experience in developing and executing strategic plans.
• Commitment to Equality, Diversity, and Inclusion.

We are a dedicated non-profit organisation committed to improving the mental health and well-being of children and young people across Solihull. Our mission is to provide support, therapy, resources, education and advocacy to ensure that every young person has access to the mental health care they need to be happy healthy human beings.

We are seeking an experienced leader and passionate Chief Executive Officer (CEO) to lead our organisation. The CEO will be responsible for the overall strategic direction, operational management, and financial sustainability of the organisation. This role requires a dynamic leader who can inspire and motivate a small team, engage with stakeholders, and drive the organisation towards full sustainability and achieving its mission and vision.

Key Responsibilities:

• Provide visionary leadership and strategic direction to the organisation.
• Oversee the day-to-day operations, ensuring efficient and effective delivery of services.
• Develop and implement fundraising strategies to secure financial support from donors, grants, contracts and other funding sources.
• Build and maintain strong relationships with stakeholders, including VSCE and statutory partners, funders, and the community.
• Ensure compliance with all legal, regulatory, and ethical standards.
• Represent the organisation at public events, conferences, and meetings.
• Lead and support a small team of dedicated managers, staff and volunteers.
• Monitor and evaluate the impact of the organisation's programs and services
• Oversight of and responsibility for the organisation’s finances
• Oversight and responsibility of the organisations Health and Safety
• Providing oversight in regards to management of risk, predicting and leading the company through an risks identified both internally and externally.

Qualifications and Experience:

• Proven experience in a senior leadership role, preferably within the non-profit or mental health sector.
• Strong understanding of mental health issues affecting children and young people.
• Excellent strategic planning and organisational skills.
• Demonstrated ability to secure funding and manage budgets.
• Exceptional communication and interpersonal skills.
• Ability to inspire and lead a team with empathy and integrity.
• Experience in stakeholder engagement and partnership building.
• A commitment to the mission and values of the organisation.
• A good understanding of financial accounts, project budgets and cash flow forecasting

Benefits:

• Competitive salary of £52,500 (pro rata) for 30 hours per week.
• Flexible working hours and hybrid working arrangements
• Opportunity to make a meaningful impact on the mental health and well-being of children and young people.
• Supportive and collaborative work environment and an amazing team!

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Hours – Full-time / 36 hours per week

Contract – 2-years fixed term with possibility of extending / being made permanent

Location – Fully remote – with requirement to travel within England occasionally.

The Community Forest Trust supports the work of England’s Community Forests who are the leading woodland creation network in England and at the forefront of the UK’s climate emergency response.

We are currently recruiting a Finance & Operations Analyst, which will offer a unique opportunity for someone to work across a range of disciplines with support from domain experts and to gain broad and interesting experience. 

As Finance & Operations Analyst, you will be responsible for providing financial, operational, administrative and project management support to the Community Forest Trust and its subsidiaries.

The role is a dual role incorporating both finance and operational duties. Some key responsibilities therefore include:

Finance Work

• To process invoices and sales invoices in accordance with agreed procedures and regulations and to ensure that invoices are forwarded for authorisation in a timely manner.
• Reconcile the bank account monthly and ensure the financial system is up to date
• Actively contribute to supporting the Finance Manager in month end and year end reports and accounts
• Analyse monthly management accounts
• Support the preparation of grant claims, ensuring that adequate records are kept

Operations Work

• Support the CEO, Finance Manager and National Projects and Partnerships Manager with all aspects of their roles.
• Prepare materials for and arrange meetings including the CFT Board Meetings, the Forest Director Meetings and meetings with Defra and other key external stakeholders
• Project manage/oversee project management and communications for England’s Community Forests projects.

To be successful in the role, the postholder must have previous administration and/or finance and/or operational experience with high attention to detail, and analytical skills. Proficiency in Microsoft Office applications and accounting systems is also essential.

You must also be an organised and proactive individual with strong problem identification and solving skills, alongside a creative and innovative mindset.

As the role will involve working alongside the Finance Manager and other key stakeholders, the post holder will also require experience of working confidently and professionally with stakeholders at both senior and lower levels, with excellent communication skills.

Previous financial data management experience, financial qualifications, and good working knowledge of key accountancy software are also desirable, but not essential.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

The role is for a fixed term of 2-years, with the possibility of extending or being a permanent role in line with appropriate funding.

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. 

Are you looking for a role where you can be fundamental to change? Great Ormond Street Hospital Charity are hiring for a Grant Operations Officer to join our growing grants funding team.

Key Responsibilities

As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:

• Supporting the logistical and secretariat process for the senior grant advisory and review panels. 
• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).
• Supporting in the peer review process.
• Managing grant funding operational and administration processes. 

If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you. 

Skills, Knowledge and Expertise

• Previous experience within a grants funding position.
• Exceptional attention to detail. 
• Previous administration experience. 
• Project Management skills. 
• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.

This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable. 

How to apply

Please click on the apply button, where you will be taken to our careers page.

Closing date: 27th January 2025

Join our team as Head of Operations.  We’re looking for a highly organised and proactive operator with a knack for streamlining processes and thrives working in a nonprofit organisation. You’ll be the cornerstone of the Bureau’s business operations, keeping everything running smoothly, getting stuck into a wide variety of tasks, and tackling challenges head-on. You will manage current processes as well as progressing improvements.

You’ll have a team-orientated mindset with the willingness to take on tasks sometimes outside of defined responsibilities to support shared goals and drive the organisation forward. If you are excited by the prospect of working for a mission-driven organisation that produces world-class journalism with the power to spark real-world change, then this role is for you!

About the Bureau

The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the last year, our investigations were published in over 100 countries across local, national, international platforms; print, broadcast and digital. Our four global teams work with reporters around the world on priority cross-border issues – environment, health, corruption and big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led approach to cover issues like insecure work, migrant rights and family courts, amplifying the voices of underrepresented communities. Founded in 2010, we’ve grown from a small group of journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries, sparked legal challenges and informed policy change in the UK and across the world.

Role and Responsibilities: 

This is a 12-month maternity cover contract, during this time you will be responsible for the following:

Operational delivery

• Implementing and monitoring day-to-day operational systems and processes to ensure we make progress and meet our goals, identify obstacles and find solutions

• Management of all office functions including office space, utilities, entry systems, resources

• Management of all tech including computers, cyber security, software, comms channels

• Support operations of all major editorial needs (including risk assessments, data security, and safeguarding)

• Maintain and develop organisational policies, procedures, and guidelines

• Coordinating board, trustee, and committee meetings - ensuring meeting discussions are recorded and key actions captured. Reporting to the board as and when required.

Finance

You will be working alongside the Bureau’s Finance Manager to:

• Produce financial reports for Board members, trustees, finance committee, and financial reports for other staff members when appropriate

• Support the finance manager with preparing annual accounts for our annual independent audits and ensure that they are approved

• Monitor and review organisational income and expenditure, implement cost-saving measures where appropriate

• Undertake other appropriate finance duties as required and as agreed with the CEO and Finance Manager 

HR 

You will work closely with the HR manager to:

• Ensure the organisation maintains and implements robust HR systems and records by implementing best practices and ensuring staff adhere to policies

• Provide ad hoc administrative and logistical support for recruitment, contracting, and other appropriate HR functions

• Prepare HR related reports for the senior management team and board members 

• You will run the Bureau’s fellowship programme, develop the curriculum and act as the point-person for Fellows as they navigate their time at the Bureau 

• Work closely with the HR manager and Ops and admin assistant to organise staff training, away days and wellbeing activities

• Ad hoc review of employment trends and themes

• Conducting staff feedback through surveys and annual reviews

Team management and collaboration 

• You will line manage the HR Manager and the Operations Assistant 

• You will support the Director of Development and Fundraising Managers with ad hoc fundraising administration and activities

Office management

• Lead day-to-day office management and administration to ensure smooth running of our office including health and safety and liaising with the building manager and landlord.

• Manage and process purchasing of business critical resources, insurance, IT support, equipment, office services, licences etc

• Liaise with external suppliers and contractors

• Ensuring legal and regulatory compliance, including, statutory compliance, Data Protection, Health & Safety

General

• Working with the CEO on implementation of the organisational strategy

• Undertake other appropriate duties as required and as agreed with the CEO

Skills and Experience:

• Proven experience in operations for start-ups, nonprofits and/or fast-paced environments where adaptability is key

• Strong ​​interpersonal and communication skills in both written and spoken English

• Good financial management knowledge and experience within nonprofits, grant funding and financial controls

• A proactive problem-solver who identifies inefficiencies and takes initiative to implement improvements

• Experience implementing or maintaining cybersecurity measures and compliance documentation

• Basic knowledge of HR processes including recruitment, contracting

• Excellent attention to detail and organisational skills

• Good IT skills, with ability to use and manage processes for standard packages

• Discretion with ability to navigate sensitive organisational information and personnel matters

• Proactive, self starter who is able to work independently and collaboratively as part of a small team

• Able to prioritise, organise own workload and meet deadlines

• Commitment to upholding the Bureau’s values

We envisage this as a full-time role. Primarily a hybrid working role, working from our London office. 
 

Salary: £50-55k depending on experience

Contract: 12-month contract (Maternity cover)

Location: London (hybrid working) 

Reporting to: CEO

Start date: The successful candidate would need to start by week commencing 17th March to allow a period of handover. 

Benefits - what we offer

• 25 days annual leave

• Nine-day fortnight

• Additional gifted leave during Christmas festive break

• Hybrid working 

• Flexible working arrangements

• EAP - Employee assistance programme

• Enhanced sick pay 

• Learning and development opportunities 

• Cycle to work scheme

How to apply

The Bureau is committed to being an equal opportunity employer. We strive to create a welcoming, diverse, inclusive and adaptable environment where people are encouraged and supported to achieve their best. We welcome applications from those belonging to groups traditionally under-represented in the media. You don’t need to tick every box in this ad – we are committed to hiring people with potential. If you feel like you lack some specific experience but have the necessary drive and passion, please don’t be deterred from applying or getting in touch with any questions.

Potential candidates should send a CV and cover letter to the email on our jobs page.

If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before submitting an application, please also reach out to the same email.

You will need to have the right to live and work in the UK.

The deadline for application is Sunday 2nd February 2025 and we aim to schedule interviews week commencing 10th February 2025.

Please also fill out our anonymous equality monitoring form attached, so we can better track who we are reaching.

Our values

Just: We are committed to pursuing what is right. We act with integrity and fairness to bring injustice to light.

Honest: We deal plainly and truthfully with each other and what we uncover. We reveal the truth even when it is uncomfortable.

Courageous: We aim to break new ground. We are ambitious, tenacious and innovative.

Inclusive: We seek to build equity. We embrace diversity, different experiences and perspectives.

Collaborative: We believe people are stronger when they work together. We take a collective approach to how we tackle problems, share skills and enable change.o

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

DEPARTMENT: Operations

REPORTS TO: Chief Operating Officer

PURPOSE: To provide varied support to the Chief Operating Officer. The role involves tasks within HR and Operations including tasks such as minuting team meetings, organising in-person meetings, assisting the COO with financial record keeping and minuting quarterly board meetings. This is a key role in a fast developing and exciting organisation, with passionate people committed to protecting freedom of speech.

LOCATION:Home based with the ability to travel to London for monthly team meetings and quarterly Board meetings. Costs covered by the FSU.

Applicants should send a CV and Cover Letter

Who are we?

The Free Speech Union is a non-partisan, mass-membership public interest body. We stand up for the speech rights of our 25,000 members and campaign for free speech more widely. Our in-house legal counsel, working with our casework team, coordinates legal representation for members in difficulty. Our research arm publishes briefings on where free speech needs to be better protected. Our events arm organises events and stages public debates. The FSU has sister organisations in South Africa, Australia, New Zealand, Canada and Switzerland with more to come.

KEY RESPONSIBILITIES

Duties will include (but are not limited to):

· Assisting the COO with ad-hoc tasks to ensure the smooth running of the organisation.

· Acting as administrator for Outlook365, SharePoint, leave (WhosOff), and other HR and/or operational systems.

· Minute taking for in-person and online meetings.

· Planning staff events – booking meeting rooms, lunches for monthly meetings, travel and accommodation for all staff members.

· Assisting with financial management, e.g. checking receipts and processing expense forms, filing invoices, using QuickBooks to reconcile invoices, keeping track of departmental spending.

· Filing documentation.

· Ensuring the SharePoint filing system remains organised and accessible.  

· Managing the recruitment of new staff (posting job adverts, liaising with candidates, arranging interviews and sharing applications with the relevant managers).

· On-boarding new staff and managing HR tasks, e.g. annual leave, expenses, setting up accounts.

PERSON SPECIFICATION

Essential: Work experience

Work experience in an admin role.

IT Proficient: Outlook 365, SharePoint, PowerPoint, Word, Teams.

Proof reading, editing or minute taking.

Financial record keeping

Use initiative and take a pro-active approach.

Extremely well organised, calm, discreet and comfortable working with strong personalities.

Communicator – excellent standard of literacy and written communication skills.

Agreeable and discreet – good interpersonal skills with people at all levels.

Homeworking – has premises, equipment and systems to enable productive working from home.

Desirable

Experience in a similar supporting role.

Experience using QuickBooks or similar software.

Experience working remotely.

TERMS AND CONDITIONS

Benefits

· Employer pension contribution of eight per cent.

· Full access to our learning and development programme.

· 20 paid holidays per calendar year plus public holidays.

· Bupa Healthcare

Probationary Period

This post is subject to the requirements of a one-month probationary scheme for new staff only.

Review of this Job Description

This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.

The FSU is an equal opportunity employer and considers qualified applicants without regard to Age, Disability, Gender Reassignment, Marriage or Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, or Sex.

Hours: 35 hours per week

Location: office base in Central Croydon with service delivery across the Borough, flexibility for remote working with regular attendance in the office

Salary: £54-59k

30 days paid leave + Bank Holidays

Start date: 1st April

 About Croydon Drop In:

Following the departure of our Deputy Chief Executive Officer after 19 years of service, we are seeking to appoint a new Director of Finance and Business Operations to support CDI through the next stage of our journey. We have grown significantly in the last four years, and there has never been more need for our services than now. This senior role is crucial in supporting CDI to consolidate our position and strengthen our infrastructure, processes and governance.

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

About You:

We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will be passionate about children and young people and share our desire to see all children and young people thrive and overcome adversity.

To be successful in this role, you will be an experienced business operations professional, with significant financial management experience. You will be an effective leader who is able to expertly lead teams through change, taking a partnering approach.

You may already have held a Director position in your current organisation, or you may be ready for the next step in your career.

 Closing date for applications: Sunday 9th February

Interview date: Week commencing 17th February

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

Operations Manager

We are seeking an experienced Operations Manager with knowledge and expertise in the Safeguarding of vulnerable people.

Position: Operations Manager

Location: Harrow

Hours: Full-time, Monday to Friday 9am to 5pm

Salary: £40k negotiable

Contract: Permanent

Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme, great public transport links

Closing Date: 13th February 2025

The Role

You will be operationally responsible for the effective, efficient and safe management of the Carers centre and activities. This includes the management of staff, buildings, projects and systems ensuring the mission of the charity (i.e. supporting unpaid carers) is fulfilled.

Key responsibilities include:

• Deputising for the CEO

• Managing and mentoring the team of Project Managers 

• Ensuring the recruitment, training and personal development processes are correctly adhered to 

• Providing support and advice with regards to HR matters within the organisation

• Co-ordinating the set-up of new projects and services 

• Writing and contributing to new funding applications 

• Monitoring and evaluating outcomes in line with contracts & KPIs 

• Monthly audit and review of our quality management system ISO9001 2015 

• Carrying out audits and tracking of policy, procedure essential for the organisation 

• Liaising with others on contracts and consortium-based projects 

• Overseeing the recruitment and management of volunteers 

• Maintaining health & safety in the workplace in line with legal responsibilities 

• Maintaining facilities and premises in good working order and a high-quality state

About You

You will be an experienced leader with the ability to manage and develop a team of people. With natural empathy and compassion, you will have a high level of emotional intelligence and a positive and a solution focussed working style.

You will have:

• Knowledge and expertise in the Safeguarding of vulnerable people 

• Experience of effective management of budgets 

• Excellent communication and interpersonal skills

• Creativity in achieving results with limited resources 

• Ability to use, analyse and improve organisational procedures including those using IT systems 

• Ability to interpret basic data and write coherent, concise reports 

• Excellent self-administration skills and understanding the necessity of monitoring procedures

About the Organisation

Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.

You may also have experience in areas such as Operations Manager, Care Operations Manager, Care Manager, Vulnerable Adults, Social Care, Deputy Operations Manager, Operations Lead, Operations Support, Operations Officer, Operational Manager, HR Manager, HR and Operations Manager, Finance and Operations Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

School Governance and Admissions Officer

We wish to appoint a skilled and experienced team member to be the lead officer for school governance and admissions in Church of England schools across the Diocese.  The post holder will work closely with the Director and Deputy Director of Education, schools, governors and senior leadership teams.

Position: School Governance and Admissions Officer

Location: East Sussex/Hybrid

Salary: £34,000 per annum (pro-rata FTE £42,500)

Hours: Part-time, 30 hours per week (flexible working)

Contract: Permanent

Closing Date: Sunday 26th January 2026

Interview Date: Hove on Friday 14th February 2025.

About the Role

The Diocese has 155 schools across Sussex working in partnership with 360 parishes.  The vision for Education is to be “Deeply Christian, serving the common good.”   Based at Church House in Hove, the organisations seeks to live out this vision to “Know, love and follow Jesus”.

The principal duties include:

• Providing advice and support relating to school admissions to headteachers and school governors

• Advising school governing boards and headteachers on issues of compliance and governance, including complaints and disciplinary issues

• Developing and delivering training related to admissions and governance

• Managing the recruitment and appointment process of foundation governors

• Working with the Deputy Director and School Effectiveness Team to address leadership and management issues in schools with the purpose of raising standards and improving outcomes for children

About You

• Be educated to degree level (or equivalent) and with experience of being a school governor

• Have up to date knowledge and understanding of education legislation and regulation related to Admissions and Governance for Church Schools and Multi-Academy Trusts

• Have the ability to plan and deliver high quality training to governors and headteachers

• Be able to establish effective working relationships with a broad range of stakeholders, including governors, headteachers, academy partners and Local Authority officers

• Be committed and confident in the aims and ethos of the Diocese of Chichester as an outward facing ambassador for the diocesan Education team

For full details of the job please see the job description and person specification when you click to apply.

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

Benefits include:

• The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week. 

• 28 days of annual leave, plus bank holidays and 2 privilege days per year,

• Flexi-time, free parking, the ride to work scheme

• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution.   

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This role is subject to an Enhanced DBS check and the post will involve travelling around the Diocese, some evening work and occasional work at weekends. 

Please note this is post to which a Genuine Occupational Requirement under paragraph 1 of Schedule 9 of the Equality Act applies, the requirement being that the post holder is a practising Christian.

Other roles you may have experience of could include School Governance Officer, School Admissions Officer, School Governance and Administrations Officer, Teacher, Governor, School Governor, School Admissions, School Governance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.