Policy jobs

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

As the Community Partnerships Executive you will play a key role in delivering and defining Smart Works’ community fundraising portfolio. Reporting to the Events Manager, you’ll work closely with colleagues across the Events and Community Fundraising team, as well as Local Centre Fundraising Leads, to engage supporters, strengthen partnerships, and help achieve ambitious income targets.

You will help in the planning and delivery of our mass participation event, Step Up for Smart Works, ensuring it continues to grow in scale, impact, and engagement. Alongside this, you’ll oversee our calendar of sporting challenges—recruiting participants, nurturing relationships, and ensuring every fundraiser feels supported and valued throughout their journey.

Beyond event delivery, you’ll help shape what “community” means for Smart Works. Through research, stakeholder engagement, and collaboration with staff and volunteers, you’ll identify opportunities to expand our reach and develop new ways for supporters to get involved locally and nationally.

How to Apply

Please read the full job pack and then head to our website to submit a CV and a cover letter by 9am on 27th October 2025. 

Interviews will take place on 3rd or 4th November and will be in person in our North London centre.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Introduction to the Cathedral

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Our Vision & Values 

Southwark Cathedral’s original foundation was a Priory with a community that lived by the rule of St Augustine, written around 400 AD. Augustine begins his rule with the words, ‘Before all else, love God and then your neighbour, because these are the chief commandments given to us’. Our renewed vision of ‘making space for love: with Heart, Mind and Soul, finds its inspiration in our spiritual heritage. Our mission and objectives combine in what we are calling the pathways for realising our vision. The pathways through which we will make space for love of God and neighbour are: 

Objective 1: Rooted in Christian faith - to be a place of hospitality, exploration, imagination and kindness. We will be a Cathedral that rejoices in making space for all people to flourish and grow in heart, mind and soul. 

Objective 2: Heart - to keep the heart healthy in London by a commitment to social justice, upholding the human dignity of all people and of every age.

Objective 3: Mind - to help people both live faithfully and think critically, being a place of learning and discovery.

Objective 4: Soul - to be a school for the soul, a place for enrichment of the inner life through prayer, our Cathedral building, the arts, and community.

Our Values

Integrity, Kindness, Justice, Courage

Role Overview

The Choir Verger supports the daily worship and life of Southwark Cathedral through practical, ceremonial, and hospitality duties. This entry-level verger role focuses on the preparation and smooth running of the Cathedral’s daily liturgy, the welcoming of visitors and worshippers, and the upkeep of spaces to the highest standards.

The postholder will work flexibly within the verger team, supporting colleagues in a wide variety of tasks — from setting up for worship to assisting with public events. The role demands patience, calmness under pressure, adaptability, and a commitment to the Cathedral’s mission.

At the heart of this position is safeguarding: ensuring that every child, young person, and vulnerable adult who engages with the Cathedral does so in a safe, respectful, and supportive environment.

Key Duties and Responsibilities of all Vergers

Care of the Cathedral Church and Buildings

· Maintain the Cathedral and all associated buildings in good order and cleanliness.

· Work collaboratively to ensure all Cathedral environs are free of litter and well-kept.

· Facilitate maintenance work arranged by the Facilities Manager, granting access as needed for workers.

· Conduct regular checks of liturgical spaces, furnishings, and building fabric to identify damage, wear, or maintenance needs; promptly report findings to the Dean’s Verger and facilities staff.

· Perform additional duties as required under the direction of the Dean’s Verger and/or Precentor.

Worship & Event Preparation

· Set up worship spaces for daily services, feast days, and special events.

· Ensure altar linens are clean and in good repair, notifying the Dean’s Verger when replacements are needed.

· Maintain altar frontals, hangings, and banners in accordance with the current liturgical season.

· Operate the Cathedral sound system and assist with simple audiovisual or lighting equipment (e.g., microphones, livestream controls) when required.

· Maintain a calm, reassuring presence during services and events, remaining attentive to safeguarding and pastoral needs.

· Assist with the setup and removal of displays, exhibitions, and notices within the Cathedral.

· Support the arrangement and restoration of furniture and staging for concerts, plays, and services.

Health & Safety, Safeguarding & Security

· Assist in implementing practical safety measures for services, community gatherings, and events.

· Monitor the Cathedral complex for security, regularly checking the site and providing a visible presence alongside welcomers, day chaplains, and stewards.

· Work with the verging team to uphold Health & Safety, Safeguarding, and Unacceptable Behaviour policies.

· Record and escalate health & safety or safeguarding concerns according to Cathedral policy, as needed to the Dean’s Verger, Safeguarding Officer, or Health & Safety lead.

· Promote safeguarding awareness throughout all Cathedral activities, following Church of England and Cathedral best practices.

Care of Valuables and Monies

· Ensure all collected monies are placed in the safes at regular intervals and kept secure until banked.

· Take responsibility for the care of the Sacristy’s contents.

Hospitality & Welcome

· Foster a climate of welcome that reflects Christian values, collaborating with Visitor Engagement, Events teams, Day Chaplains, and Cathedral Guides.

· Support and inform visitors, offering a listening ear to ensure everyone feels valued, respected, and safe, and directing enquiries to the appropriate colleague as needed.

· Maintain a calm and approachable presence for all Cathedral users, promoting inclusion, hospitality, and safeguarding at all times.

Teamwork & Guidance

· Collaborate as part of the verger team alongside clergy, volunteers, and Cathedral staff to ensure smooth daily operations.

· Share operational updates with colleagues to promote excellent communication and consistent service.

· Participate in team meetings and relay pertinent information as required.

· Provide guidance and practical support to colleagues, modelling professionalism, patience, and respect in all interactions.

· Help foster a safeguarding culture across the team, ensuring best practices are maintained.

Specific Duties and Responsibilities of the Choir Verger

Liturgical Services

· Serve as Choir Verger on all formal occasions, appropriately attired in cassock and gown.

· Participate in Cathedral services according to established traditions and the guidance of the Dean and Chapter.

Choir & Music Area Care

• Ensure the Song School, Organ Loft, Choir Stalls, and all other choir-related spaces are kept clean, tidy, and well-presented.
• Monitor the condition of choir areas and promptly report any required maintenance to the Facilities Department.
• Support the Music Department in maintaining safe and orderly spaces for choristers, musicians, and staff.

Qualifications & Skills

Essential:

• Calm, patient, and welcoming manner.

• Willingness to work flexibly across shifts, evenings, and weekends.

• Good physical health to perform lifting and moving tasks.

• Open-minded and adaptable to a wide range of people and situations.

• Basic technology skills (e.g. email, printing, simple AV operation).

Desirable:

• Practicing Christian, preferably with knowledge of Anglican worship.

• Experience in hospitality or customer service.

• Previous experience in a church, heritage, or public venue environment.

Key Attributes

• Calm Under Pressure – remains composed and helpful in busy or unexpected situations.

• Welcoming – offers warmth and hospitality to all.

• Adaptable – responds positively to changing plans or needs.

• Respectful of Worship – maintains reverence for the liturgy and the Cathedral’s role as a sacred space.

• Team-Player – works well with colleagues to achieve shared goals.

• Safeguarding-Focused – committed to creating and maintaining a safe environment for all Cathedral users.

Why This Role Matters

The Choir Verger is a key part of the Cathedral’s daily rhythm, ensuring worship is conducted with dignity, order, and welcome. Through a balance of practical service, hospitality, and flexibility, this role supports the Cathedral’s mission to be a place of prayer, beauty, and community for all who enter.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Appointment to this role is subject to an enhanced DBS check and the successful completion of safeguarding training.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week (exclusive of meal breaks), normally consisting of five 8-hour shifts. Shifts operate between 07.00-23.00hrs seven days a week. When the needs of the Cathedral demand, you may be expected to work at such times outside those normal hours as may be necessary for the property completion of your duties.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas. After 10 years’ service, an additional 5 days paid leave (pro-rata). 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Privacy Notice For more information on how Southwark Cathedral processes applicant data, please refer to our HR Privacy Notice on the Vacancies page on the Cathedral website.

The Head of Fundraising will lead all fundraising activities, overseeing the full spectrum of income generation to support our mission of empowering young people through football and education. This is an extremely exciting opportunity for the successful candidate to lead on fundraising for an organisation which has barely scratched the surface of the fundraising landscape. There is autonomy over the direction of travel with a lot of support from the CEO on ideas and future programmes.

KEY RESPONSIBILITIES

· Strategic Fundraising Leadership

o Develop and execute a comprehensive fundraising strategy to grow income across all streams, aligning with the Foundation’s goals.

o Set long-term targets for income growth, monitoring progress and adapting strategies to capitalise on emerging opportunities.

o Act as a key ambassador, representing the Foundation at senior-level meetings with funders and corporate leaders to secure support.

· Trusts, Foundations, and Statutory Funding

o Lead on securing multi-year grants from major trusts, foundations, and statutory bodies, producing compelling applications and stewardship reports.

o Manage a portfolio of high-value trust relationships, cultivating new leads and ensuring personalised engagement to maximise funding.

o Oversee statutory funding bids, including government departments and local authorities, to support programme.

· Philanthropy, Major Donors, and Individual Giving

o Build and steward a portfolio of major donors and philanthropists, networking to identify prospects and delivering tailored proposals to secure gifts.

o Develop individual giving campaigns, including digital appeals and supporter journeys, to grow recurring donations and engage a broader donor base.

o Foster long-term relationships through personalised stewardship, ensuring high levels of donor satisfaction and retention.

· Corporate Partnerships and Brand Collaborations

o Secure corporate partnerships for sponsorships, employee volunteering, and content production, leveraging the Foundation’s football focus to attract partners.

o Collaborate with the marketing team to align corporate engagement with brand visibility and impact storytelling.

o Negotiate and manage partnerships that provide financial support, in-kind contributions, or co-branded initiatives to enhance programme delivery.

· Events and Community Fundraising

o Plan and oversee fundraising events, such as corporate football tournaments, charity matches, and supporter evenings, to raise funds and build engagement.

o Manage event logistics, budgets, and partnerships to ensure successful delivery and measurable ROI.

· Digital Fundraising and Innovation

o Support digital fundraising strategies, including online campaigns, social media appeals, and email marketing to grow donor acquisition and retention.

o Champion the use of AI and new technologies to optimise fundraising processes, such as personalised donor communications and data analysis.

o Ensure robust data management in CRM systems to track donor interactions, compliance with GDPR, and fundraising performance.

· Team Management and Cross-Team Collaboration

o Work with programme delivery, marketing, and operations teams to create compelling propositions and gather impact data for fundraising materials.

o Ensure all fundraising complies with legal, ethical, and governance standards, mitigating risks and upholding transparency.

· Safeguarding

o Ensure all fundraising activities, events, and donor engagements comply with the Foundation’s safeguarding policies, including DBS checks and risk assessments.

Person Specification

· Essential Skills and Experience:

o Proven track record of securing significant funding across multiple streams, such as trusts, statutory bodies, philanthropy, corporates, and events.

o Experience leading a fundraising team, with strong people management and mentoring skills.

o Exceptional written and verbal communication skills, with the ability to produce compelling proposals, reports, and pitches tailored to diverse audiences.

o Strategic thinker with demonstrated success in developing and implementing fundraising strategies to achieve income growth.

o Strong networking and relationship-building abilities.

o Knowledge of fundraising regulations, governance, and compliance, including GDPR and ethical standards.

o Proficiency in CRM systems, data analysis, and digital fundraising tools.

o Passion for the Kinetic Foundation’s mission, with an understanding of challenges faced by disadvantaged young people in London.

o Commitment to safeguarding and promoting the welfare of young people.

· Desirable Skills and Experience:

o Experience in sport-for-good or youth-focused charities, particularly with football-based programmes.

o Knowledge of AI and digital innovations in fundraising.

o Track record of managing high-profile events or brand partnerships.

o Familiarity with London’s philanthropic and corporate landscape.

· Personal Attributes:

o Ambitious and proactive, with a growth mindset and commitment to continuous learning.

o Collaborative and supportive, able to inspire teams and build positive relationships.

o Resilient and calm under pressure, with strong organisational skills to manage multiple priorities.

o Ethical and transparent, with a focus on delivering measurable impact.

Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community? 

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings. 

If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do: 

✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations 

✅ Managing visual merchandising, stock rotation, and product display to the highest standards 

✅ Overseeing the effective sorting, pricing, and presentation of donated goods 

✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends 

✅ Providing excellent customer service and handling queries or complaints professionally 

✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes 

✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies 

✅ Acting as an ambassador for the charity in the local community and supporting fundraising events 

What you’ll need: 

• Retail management experience (charity retail experience is a bonus, but not essential) 

• Strong commercial acumen with proven track record of delivering financial targets 

• Strong leadership skills with the ability to motivate and support staff and volunteers 

• A customer-focused approach with a friendly and professional manner 

• Experience handling cash, banking, and financial reporting 

• Excellent organisational skills and attention to detail 

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 

• A passion for the charity sector and supporting local communities 

Who we are: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge. 

Why join us? 

�� The chance to make a real impact in your community

�� A supportive team and collaborative working environment 

�� Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. 

�� Blue Light Card discounts (with membership), and an Employee Assistance Programme. 

Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice! 

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

For more information and to apply please visit our website

We may close this position early if sufficient applications are received. 

Closing date: 5 November 2025

Interviewing: 14th & 15th November 2025 

Job Title: Group and Family Support Facilitator 

Location:  Multi-site – including outreach and Playskill group locations across Hertfordshire 

Salary: Up to £30,000 per annum (pro rata), depending on experience 

Job Type:  Permanent, Part-time (18.5 hours per week – annualised, majority during term time) 

About us 

Playskill is a small, dedicated charity that provides specialist support for pre-school children with physical development delays and disabilities – and their families. Working through a therapeutic, play-based model, we help children build essential skills while offering practical and emotional support to parents and carers. Our multi-disciplinary team includes physiotherapists, speech and language therapists, occupational therapists, educators, and family support staff. We are passionate about creating a warm, inclusive space where children can thrive and families feel empowered. 

About the role 

We are looking for a compassionate and proactive Group and Family Support Facilitator to lead our therapeutic group sessions and support families. 

You will: 

• Lead the day-to-day delivery of group sessions for children with SEND 

• Create a nurturing, safe, and stimulating learning environment 

• Support families with emotional and practical guidance 

• Liaise closely with therapists and specialist workers 

• Build relationships with families, ensuring a holistic support approach 

• Maintain accurate records and contribute to the ongoing development of services 

This is a dynamic role requiring a strong balance of leadership, child-focused practice, and family advocacy. 

Skills and Experience Required: 

We are looking for someone with a Level 3 or higher qualification in Early Years Education, Social Care, or Health, with experience supporting children with SEND and their families. You will have strong communication, organisational, and IT skills (including Office 365 and MS Teams), and be confident leading a team in a multi-disciplinary setting. A solid understanding of child development and safeguarding is essential, along with the flexibility to work across multiple sites. Ideally, you will also have experience in outreach or family support work, knowledge of local services, training in Paediatric First Aid or Health & Safety, and familiarity with communication tools like Makaton. Experience supporting siblings of children with SEND is also desirable. 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  Thursday, 6th November 2025 
Interview date: Thursday, 13th November 2025 

Interview location: Hemel Hempstead 

 
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description 

​

The Employment Advisor - Families will provide holistic employment and training advice and guidance to a diverse caseload of military partners/spouses (both serving and veteran), supporting their personal development and enhancing employability skills until they achieve their desired outcomes. The role is Home-based  with community outreach and travel through Glasgow covering Scotland area.

​The role part of Families programme, where the programme offers 1:1 virtual and face-to-face sessions, in-person group workshops, access to employer events, apprenticeships, digital upskilling, and corporate mentoring.

As part of effective case management, they will: assess individual needs, identify any challenges and barriers and create effective action plans, following the FEC policies, procedures, and Work Instructions.

Interested? Want to know more about the Charity? ​Check out our website.

​Eager to know more about the role? ​Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

UK People Support Team Lead

Contract: Permanent, Full-time, 35 hours per week

Salary:£57,415 - £60,436 per annum with excellent benefits

Location: London, UK.

UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).

The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission.  A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment. 

About the role

A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.

Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.

You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.

In this role, you will:

Team Leadership

• Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
• Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
• Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.

Payroll, Pension and Reward

• Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
• Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
• Implementation of a new payroll system for the UK.

Systems and Reporting

• Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
• Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
• Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
• Annual analysis and statutory reporting of the Pay Gap in the UK.

Compliance and Contract Management

• Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
• Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.

Other

• Ownership of salary calculations in the event of employee termination and/or redundancy.
• Monthly payroll and pension sign off.
• Budget management and invoice approval.

Requirements

To be successful, you will need:

Functional skills

• Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
• Proven experience in managing and running in-house payroll for at least 250 staff or more.
• Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
• A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
• Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
• Demonstrate project management capability.
• Proven experience in contract management and managing a wide range of third-party service providers.

Personal qualities

• A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
• Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.

Desirable capabilities

• Degree-level education or equivalent.
• Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
• An interest in and/or knowledge of development issues and the work of INGOs.

Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.

How to apply: Click Apply to upload your CV and a short one-pager Cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

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Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Senior Legal Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £30,000 to £32,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Start date: 12 January 2026

Application deadline: 11:59pm on Friday, 7 November 2025

Interviews are anticipated to be held on 1 and 2 December 2025. Shortlisted candidates will be notified by Friday, 21 November 2025.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Senior Legal Officer) to run ILPA’s Working Groups and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

This is an exceptional opportunity for a dedicated fundraising and marketing professional to use their expertise to help bring hope, healing, and practical aid to some of the world’s most isolated communities.

As our Digital Fundraising & Campaigns Lead, you’ll bring creativity and strategy together to inspire supporters and lead the delivery of our digital fundraising and donor acquisition activities.

Leading a talented team of marketing and campaign professionals, you’ll design and deliver integrated digital campaigns that tell powerful stories, deepen engagement, and help grow our community of supporters.

Using data-driven insights and creative flair, you’ll shape digital strategies that not only strengthen donor relationships but also help bring hope and practical aid to some of the world’s most remote communities.

You’ll collaborate with colleagues and partners across MAF to deliver campaigns, events, and digital initiatives that reflect our mission and values, while keeping innovation, compassion, and impact at the heart of everything you do.

Additionally, you will:
- Build strong agency relationships and oversee campaign delivery
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
Location: Folkestone, Kent and Cranfield, Oxford (with hybrid working)

Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.

Contract: Permanent, full-time

To join us as our Digital Fundraising & Campaigns Lead, you will need:

- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- Experience in the end-to-end management of large-scale events
- Experience writing, reviewing, and editing copy for a variety of audiences and uses
- Experience developing and delivering multi-channel digital campaigns with measurable impact
- Experience using analytics tools
- Project management experience
- Demonstrable expertise in paid media strategy and optimisation
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
- Strong creative ideation and direction skills
- To be educated to degree level
- Ideally, two years of team leadership

About Us

Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.

For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.

They believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.

The Benefits

- Salary of £45,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme

This is an inspiring opportunity for a high calibre, creative digital fundraising professional to join our life-changing organisation.

In this pivotal leadership role, you’ll be connecting hearts and minds, translating compassion into action and driving real-world impact through your creativity and expertise.

What’s more, you’ll have the chance to grow your leadership skills and further enhance your portfolio as part of our passionate, innovative and empathetic team in a role with genuine global impact.

The closing date for this role is 10th November 2025.

Other organisations may call this role Digital Fundraising Lead, Digital Marketing Lead, Digital Campaigns Lead, Fundraising Lead, Digital Engagement Lead, Marketing and Communications Lead, or Marketing and Fundraising Lead.

Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to lead digital campaigns that inspire as a Digital Fundraising & Campaigns Lead, please apply via the button shown.

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Contract Type: 6 Month Fixed Term Contract

Hours: 35 hours per week, hybrid

Salary: £30,321.51 - £33,353.66 (depending on experience and skills)

Be the Expert, Make an Impact

As a HR Advisor and take charge of complex employee relations challenges. As the first point of contact for HR matters, you’ll provide expert guidance on absence, conduct, and performance issues, ensuring policies and legislation are followed. Your expertise in handling ER challenges will be key in keeping operations running smoothly and supporting stakeholders effectively.

While primarily focused on specific areas, you'll also support other locations, involving travel as necessary. This role offers challenges and opportunities to make a significant impact within our organisation and team, allowing you to advance your career and leave a lasting mark.

What can we offer you?

Expenses incurred while traveling outside your base location will be reimbursed.

Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 

Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Shape workplaces, drive change, and make a lasting impact where it matters most

With a requirement to travel 1-2 times a week and as and when required to cover absences etc, you’ll have the opportunity to influence multiple locations and you’ll gain invaluable experience while making a real difference. You'll also play a key role in HR initiatives, shaping projects that enhance our workplace and drive meaningful change. By analysing HR data and delivering insights, you’ll help inform strategic decisions and improve the way we work.

If you're ready for a challenge where your expertise matters, all while collaborating with our dedicated L&D and Recruitment teams to ensure a seamless, high-performing organisation, this is it.

We are now seeking a proactive and purposeful leader, as our new Deputy Director, Funding Strategy.

In this role you will oversee our core funding strategy capability, ensuring The Fund stays ahead of change and remains at the leading edge of grantmaking practice. You would lead a multidisciplinary team working across our UK-wide organisation. Teams within your responsibility would include Funding Strategy Development, Funding Policy and Practice, Equity Diversity and Inclusion and Youth Voice. 

This is a crucial leadership appointment – you will be part of the Funding Strategy, Innovation and UK directorate leadership team, driving the ongoing development of funding strategy, policies and ways of working. You will have holistic oversight of funding strategy from inception to decision by executive and non-executive committees, and drive through into embedded practice.

We are looking for an engaging candidate, who can provide clear leadership to this vital brief. You will be responsible for representing the Fund, developing excellent relationships with senior level external stakeholders as well as actively engaging with and building constructive relationships with senior level colleagues across the Senior Management Team and all Directorates.  You will take the lead in understanding our progress in delivering funding strategy across a devolved context, identifying gaps and opportunities to go further in the delivery of our ambitions

This post is critical for the development and improvement of our overall funding strategy, driving the flow through into practice and working across the Fund to realise the ambitions we have set out.We are looking for a candidate to promote a culture of experimentation, and collaboration that supports our priorities around equity, environmental sustainability, and community power and evolve our funding policies and practice —making them more open, insight-driven, and transformative. 

Interview details:

• Date: 11 November 2025
• Format: Online
• Location: UK-wide - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

If you would like to find out more about the role, there will be an online information session on Thursday 23rd October 16.00 -16.45. Please contact recruitment to book a space or to ask any questions about the recruitment process.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

On application, please align your supporting statement to the criteria below

Essential Criteria

• Experience of grant making and philanthropy at a senior level and understanding of the policy and sector context of the National Lottery Community Fund
• Significant experience of multi-faceted funding strategy development and translation into effective practice
• Leadership experience of at least one of the departments within span of control 
• Experience of embedding equity, diversity and inclusion (EDI) into all aspect of work
• Experience of working with senior stakeholders across public, private and voluntary sectors 
• Significant experience of working with non-executive Board and Committee members 

Desirable Criteria

• Experience of working in a UK-wide context
• Experience of working within statutory and regulatory frameworks

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £31,800 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 28 October 2025 at 10.00am 

Interview date:  Wednesday 5 November on Teams. Please note that there may be a second stage in person on Friday 7 November. 

This is a funded fixed-term role for 2 years. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a passionate and creative Brand and Marketing Officer to help us build on this momentum. 

As Brand and Marketing Officer, you’ll play a key role in delivering impactful marketing and communications campaigns that raise awareness of type 1 diabetes and strengthen our connection with the T1D community. You’ll work across a range of channels and projects, supporting the national brand, marketing, content and digital team to bring our mission to life. 

This is a fantastic opportunity for someone who is enthusiastic about brand storytelling, audience engagement, and making a real difference. 

Experience required 

You’ll have previous experience of: 

• Supporting the planning and delivery of integrated marketing campaigns to grow awareness and engagement. 

• Helping to ensure brand consistency across all communications and materials. 

• Creating content for digital and print channels, including social media, email, reports and website. 

• Developing and delivering paid for social media campaigns. 

• Supporting celebrity engagement. 

• Monitoring campaign performance and contributing to reporting and insights. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.